QuickBooks for Windows
Conversion Instructions
Direct Connect
Introduction
As Ulster Savings Bank completes its system conversion to a new online banking platform, you will need
to modify your QuickBooks settings to ensure the smooth transition of your data. Please reference the
dates next to each task as this information is time sensitive.
To complete these instructions, you will need your User ID and Password for each Financial Institution.
Direct Connect may require registration. Please contact your financial institution to NOTE:
verify your Direct Connect login information.
You should perform the following instructions exactly as described and in the order presented. If you do
not, your online banking connectivity may stop functioning properly. This conversion should take 15–30
minutes.
Thank you for making these important changes!
This detour symbol indicates instructions in a Task specifically for Bill Pay within QuickBooks. If
you do not use QuickBooks to make online bill payments, skip that Task.
Documentation and Procedures
Task 1: Conversion Preparation
1. Back up your data file. For instructions to back up your data file, choose Help menu >
QuickBooks Help. Search for Back Up and follow the instructions.
2. Download the latest QuickBooks update. For instructions to download an update, choose Help
menu > QuickBooks Help. Search for Update QuickBooks, then select Update QuickBooks
and follow the instructions.
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IMPORTANT: If multiple computers do not use the same QuickBooks data file, skip step 3.
QuickBooks activities such as Online Banking cannot be performed in multi-
user mode because of the way the activities interact with a company data file.
3. Switch to single user mode. For instructions to switch to single user mode, choose Help menu >
QuickBooks Help. Search for Switch to Single User Mode and follow the instructions.
IMPORTANT: If you are not using Classic Mode (Register Mode), enable it for the
conversion. You can change it back after the conversion is complete.
4. Enable Classic Mode (Register Mode).
5. For instructions to enable Classic Mode (Register Mode), choose Help menu > QuickBooks Help.
Search for Banking Feed Modes, then select Bank Feed Modes overview, and follow the
instructions.
Task 2: Connect to Ulster Savings Bank for a final download by June 10, 2019.
1. Choose Banking menu > Bank Feeds > Bank Feeds Center.
2. Choose Ulster Savings Bank from the Financial Institution dropdown.
3. Click Send/Receive.
4. Enter credentials (if required) and click OK.
5. Repeat steps for each account.
Task 3: Cancel Outstanding Payments by June 10, 2019.
If you are not a Bill Pay user within QuickBooks, skip this Task.
NOTE: This Task must be completed to avoid possible duplicate payment. If you do not
cancel payments scheduled to be paid on or after June 10, 2019 these payments
may still be processed.
1. Open the Register of the account you made the payment from.
2. Click Company > Chart of Accounts.
3. Double-click the account to use.
4. In the register, locate the transaction you want to cancel.
5. Click the transaction to select it.
6. Go to Edit menu and then click Cancel Payment.
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The cancellation appears in the Items to Send list of the Online Banking Center (Bank Feeds
Center). When you send and receive transactions, it is sent to the financial institution.
Task 4: Match Downloaded Transactions
If new transactions were received from your connection, accept all new transactions into the
appropriate registers.
If you need assistance matching transactions, choose Help menu > QuickBooks Help. Search for
Matching Transactions and follow the instructions.
Task 5: Disconnect Accounts at Ulster Savings Bank on or after June 11, 2019.
NOTE: All transactions must be matched or added to the register prior to deactivating your
account(s).
1. Choose Lists menu > Chart of Accounts.
2. Select the account you want to deactivate.
3. Choose Edit menu > Edit Account.
4. Click on the Bank Feed Settings tab in the Edit Account window.
5. Select Deactivate All Online Services and click Save & Close.
6. Click OK for any dialog boxes that may appear with the deactivation.
7. Repeat steps for each account to be disconnected.
Task 6: Reconnect Accounts to Ulster Savings Bank on or after June 11, 2019
1. Choose Banking menu > Bank Feeds > Set Up Bank Feed for an Account.
2. Enter, then select Ulster Savings Bank. Click Next.
3. If prompted for connectivity type, select Direct Connect.
4. Link your bank accounts with the existing QuickBooks accounts and click Connect.
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Task 7: Re-enable Express Mode (if necessary)
NOTE: If you prefer Classic Mode (Register Mode), you are finished with your conversion. If
you use Express Mode for online banking, you may now re-enable the mode.
For instructions to enable Express Mode, choose Help > QuickBooks Help. Search for Banking
Feed Modes, then select Bank Feed Modes overview, and follow the instructions.
Task 8: Recreate Online Payments
If you do not use Bill Pay within QuickBooks, your conversion is complete. If you use online bill
payments from within QuickBooks, you will now want to recreate your online bill payments.
For assistance in recreating payments, choose Help menu > QuickBooks Help. Search for Pay A
Vendor Online and follow the instructions.
