DEPARTMENT OF THE NAVY
COMMANDER
NAVAL EDUCATION AND TRAINING COMMAND
250 DALLAS STREET
PENSACOLA, FLORIDA 32508-5220
66
NETCINST 1540.2C
N7
22 Mar 2023
NETC INSTRUCTION 1540.2C
From: Commander, Naval Education and Training Command
Subj: NAVAL EDUCATION AND TRAINING COMMAND TRAINING
EFFECTIVENESS PROGRAM
Ref: (a) NAVEDTRA 135D
(b) SECNAV M-5216.5 of 16 May 2018
Encl: (1) Sample Naval Education and Training Command Course
Final Score Documentation Waiver
(2) Learning Assessment System User Account Registration
Process
(3) Sample Level 1 Feedback Survey
(4) Sample Level 3 Graduate Feedback Survey
(5) Sample Level 3 Supervisor Feedback Survey
1. Purpose. Provide governance for implementing a standard
training effectiveness assessment program for all learning
centers (LC), training activities, and learning sites (LS)
within the Naval Education and Training Command (NETC) domain
per reference (a).
2. Cancellation. NETCINST 1540.2B.
3. Background
a. The quality of the student environment, instructional
delivery, assessment strategy, and continued training
reinforcement all contribute to a student’s ability to learn and
retain knowledge and skills essential to professional
performance. Formal training activities, by themselves, do not
guarantee transfer of knowledge and skills.
b. Learning is perishable and reinforcement of that
learning must be considered and integrated into a career-long
learning continuum and be supported by the delivery system.
Reinforcement of learning after initial training is critical to
minimize learning atrophy.
NETCINST 1540.2C
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2
c. A robust evaluation system at each stage of training,
integrated with feedback mechanisms in a quality assurance and
configuration management framework, ensures consistency,
currency, efficiency, and effectiveness across the training
enterprise.
d. The Navy is currently in a transformative phase,
transitioning from the traditional blended learning approach of
classroom lecture and practice in a lab environment to a
modernized delivery method, combining the optimum use of
classroom, lab, and on-line modalities appropriate to the
subject and the learner. Consequently, the ability to quickly
and accurately assess the effectiveness of different approaches
and modalities of training has never been more important than it
is today.
e. The Navy’s approach to training evaluation is founded on
the Kirkpatrick Model, also known as Kirkpatrick’s Four Levels
of Training Evaluation, created by Dr. Donald Kirkpatrick.
Within this evaluation model, a robust training system includes
the ability to assess training effectiveness at four levels:
(1) Level 1 - Reaction: This level is learner-focused
and measures students’ initial reaction to the training in order
to gain an understanding and valuable insight into the material,
quality, instructor, and more. Specifically, it measures how
the students felt about the training. Level 1 data is generally
obtained via an end-of-module or end-of-course survey.
(2) Level 2 - Learning: This level is also learner-
focused and measures how much knowledge and skills were
effectively absorbed during the training and maps it to the
course learning objectives. Knowledge assessments, performance
assessments, and final examination scores are examples of
measurement at this level.
(3) Level 3 - Behavior: This level measures the
transfer of acquired knowledge and skills to on-the-job
performance. At this level, the degree to which training has
influenced the behavior (i.e., performance) of the Sailor and
how they are applying their new knowledge and skills on the job
is measured. The typical method to assess behavior is via
voluntary surveys of Sailors and their supervisors 6–12 months
after graduation. Data capture of actual performance on the job
is the preferred method. For accession Sailors, the timeframe
NETCINST 1540.2C
22 Mar 2023
3
for the assessment will be adjusted to 12 months after reporting
to first duty station or from the completion of the full
accession training path.
(4) Level 4 - Results: This level measures and analyzes
the impact training has had on improvements in operational
capabilities, readiness, and mission performance. Methods of
accessing this data include direct surveys, targeted exercises,
and analysis of operational readiness and logistics data using a
variety of data science techniques.
f. A comprehensive system incorporating accurate
measurement based on the Kirkpatrick Model allows the Navy to
ensure training meets the professional knowledge, skills, and
attitudes needed in the fleet.
4. Applicability. This instruction is applicable to all NETC
training activities.
5. Responsibilities
a. Type commanders (TYCOM) own primary responsibility for
level 3 and level 4 surveys by identifying critical tasks to be
assessed and administering surveys within the fleet.
b. NETC owns primary responsibility for level 1 and level 2
surveys and assessments. Level 1 and 2 data should be available
on demand.
(1) NETC N7:
(a) Establish policy to execute the NETC training
effectiveness program.
(b) Serve as NETC training effectiveness program
waiver authority.
(c) Review LC requests for additional level 1 survey
questions addressing LC and LS specific needs for personally
identifiable information (PII) compliance. Approve requests
which do not conflict with Department of the Navy (DON) Chief
Information Officer guidance for information systems.
If a request is disapproved, provide response with justification
within 10 working days.
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4
(2) NETC N6: Deploy, maintain, upgrade, and provide
application support and training for the learning assessment
system (LAS) used to deliver surveys and assessments.
(3) LC Commanding Officers (CO) and Officers in Charge
(OIC):
(a) Ensure level 1 (student reaction) surveys are
completed at the end of a course if it is one week (five working
days) or longer in duration. At the CO’s or OIC’s discretion,
courses less than one week in duration may be surveyed.
(b) Monitor, compile, and analyze level 1 data and
other formal course review process results (i.e., formal course
reviews, training requirements reviews, etc.) for items or
trends that may trigger additional reviews, to determine if
changes to training content or delivery methods are needed.
(c) Establish a standard methodology for calculating
the final score for LSs with all students in type courses A1,
A2, A3, AP (excluding AP courses that are 5 instructional days
or less in length), C1, C2, G1, and G2 reflecting their
performance against the learning objectives of the course of
instruction. This score must be an integer value between “0”
and “100” (inclusive), with “0” representing a failure to
complete the minimum graduation requirements and “100”
reflecting the best performance possible against all course-
learning objectives. Monitor trends on final course grades to
determine if changes to training content or methods are needed.
(d) Support and assist the TYCOM level 3 assessment
development process by validating that TYCOM-selected tasks are
part of the current curriculum.
(e) Ensure level 1 and level 2 data is available and
provide data to requesting TYCOMs to support overall training
effectiveness analysis and scoring.
NOTE: Office of the Chief of Naval Operations
(OPNAV) N1 may also initiate (trigger) level
3 assessments due to rating mergers,
establishment of or revision to a Navy
enlisted classification, or revision to a
Marine Corps Enlisted Occupational Standard.
Once an assessment is triggered, the LC will
NETCINST 1540.2C
22 Mar 2023
5
identify the course and support the TYCOM in
developing assessment questions.
(f) Ensure LC and LS staff are properly trained in
the operation and use of surveys.
(g) LCs will include the NETC training effectiveness
program into the managers' internal control program (MICP) to be
inspected as part of the NETC MICP.
(h) Ensure student grades are recorded as directed
in paragraph 6b for graduates of course types listed in
paragraph 6a. At the CO’s or OIC’s discretion, graduates from
other type courses may be assigned final grades.
c. Level 1-4 assessment results will be combined into a
comprehensive score for effectiveness of a particular system,
rating, or course.
6. Policy
a. All students in A1, A2, A3, AP (excluding AP courses
that are 5 instructional days or less), C1, C2, G1, and G2 type
courses must have a final score assigned reflecting their
performance against the learning objectives of the course of
instruction. Other courses of instruction are encouraged, but
not required, to assign a final score. This score must be a
numeric (decimal permitted) value between “0” and “100”
(inclusive), with “0” representing a failure to complete any
graduation requirements and “100” reflecting the best
performance possible against all course learning objectives.
The methodology for the calculation of a final score between the
two extremes is left to the discretion of the LC and LS.
b. The student’s final score must be entered into the
Corporate enterprise Training Activity Resource System within 3
days of course graduation in the “Grade” field of the student
training management sub-system graduation form.
c. Waiver process
(1) LC COs may request a waiver for courses deemed
unsuitable for an individual final numeric score. However, the
assessment of performance is encouraged to assist in course
maintenance efforts.
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(2) Waiver requests must be submitted to NETC N7 in
standard Naval memorandum format per reference (b), providing
justification for the waiver request. A sample waiver request
is provided in enclosure (1).
d. Survey development and training assessment. All training
activities with training network classroom configurations,
conducting training assessments and surveys, shall use the
approved LAS to develop and administer the NETC standardized
student feedback Kirkpatrick level 1 (reaction) and level 2
(learning) assessments. For assessment authoring and
administration within the LAS, a user must request an account as
outlined in enclosure (2). The student level 1 (reaction) survey,
enclosure (3), has been developed and is available within the LAS.
For LCs working with their respective TYCOM for the development of
level 3 and 4 surveys, samples of a level 3 graduate feedback
survey and level 3 supervisor feedback survey are included as
enclosures (4) and (5), but they require modification because
unlike level 1 surveys, which are generalized, they must reflect
the specific skills or tasks being assessed, which will be
identified by the respective TYCOM and delivered to the Sailor and
supervisor in the fleet.
(1) The standardized level 1 survey, provided within
this instruction, must not be modified without an approved
waiver from NETC N7 using the process outlined in paragraph 6c.
Naval Service Training Command is authorized to tailor survey
questions that reflect unique training delivery methods for
accession training.
(2) LCs or LSs may submit recommendations for changes to
the standardized level 1 survey to NETC N7 for review.
(3) Users may add questions to the end of the
standardized level 1 survey to address LC and LS specific needs.
Additional questions must be forwarded to NETC N7 for PII review
and final hosting on the central server.
e. Survey administration
(1) Level 1 surveys must be explained to students
during course indoctrination and again prior to starting the
survey. The student feedback program is confidential, and all
comments are optional. Students should be encouraged to
complete the survey with constructive feedback. Students are
NETCINST 1540.2C
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7
encouraged, but not required, to place their name on completed
surveys to facilitate follow-on inquiries supporting LC and LS
quality management activities and Kirkpatrick level
correlations.
(2) All students dropped from training shall be
provided the opportunity to complete a student survey.
(3) Evaluating participants’ reactions may not
determine the effectiveness of training; however, capturing
participants’ viewpoints on the training may identify gaps in
learning needs, highlight the training’s strengths and
weaknesses, and determine barriers to learning.
f. The NETC designated LAS serves as an enterprise solution
for learning assessment design and delivery. All NETC training
activities shall use the NETC-designated LAS. Learning
assessments are essential tools for all education and training
systems. They can generate high-quality data on learning and
achievement used to monitor equitable training outcomes, inform
evidence-based policy making reforms, and improve training and
learning practices. The LAS can consist of a variety of tools
and systems to capture and analyze the effectiveness of the
training being delivered including a learning management system.
(1) The standard Kirkpatrick level 1 survey questions
are available in the “Student Reaction Survey” topic in the
shared repository located in the LAS and in enclosure (1) of
this instruction. Contact the help desk (DC2HSsupport.fct@navy.
mil) to request access to the topic folder for use in a level 1
assessment.
(a) For data integrity and analysis purposes, users
shall not modify, delete, or relocate the standard Kirkpatrick
level 1 survey questions.
(b) If commands determine the need for additional
questions, they shall add them to the end of the standard survey
following the guidance provided in paragraph 6d(3).
(2) LCs and LSs responsible for interservice training
review organization courses should coordinate with the host
service to conduct level 1 and 2 surveys and assessments which
may require the use of different tools and formats.
3
8
NETCINST 1540.2C
22 Mar 2023
Enclosure (1)
SAMPLE NAVAL EDUCATION AND TRAINING COMMAND COURSE
FINAL SCORE DOCUMENTATION WAIVER
DD MMM YY
MEMORANDUM
From: Commanding Officer, Learning Center
To: Commander, Naval Education Training Command (N7)
Subj: NAVAL EDUCATION TRAINING COMMAND COURSE FINAL SCORE
DOCUMENTATION WAIVER
Ref: (a) NETCINST 1540.2C
1. Reference (a) provides the governance for implementing a
standard training effectiveness assessment program for all
learning centers (LC) and learning sites within the Naval
Education and Training Command domain. Final numeric scores are
required to be assigned for all students participating in A1,
A2, A3, AP (excluding AP courses that are 5 instructional days
or less), C1, C2, G1, and G2 type courses per paragraph 6a of
reference (a). Final scores shall be entered into the Corporate
enterprise Training Activity Resource System within 3 days of
course graduation in the “Grade” field of the student training
management sub-system graduation form per paragraph 6b of
reference (a). LC commanding officers may request a waiver for
courses deemed unsuitable for an individual final numeric score.
2. The memorandum is submitted to formally request the final
numeric score be waived for course identification number:_______
3. LC justification
Signature
----------------------------------------------------------------
___ Approved
___ Disapproved
___ Other:
NETC N7 signature
NETCINST 1540.2C
22 Mar 2023
Enclosure (2)
LEARNING ASSESSMENT SYSTEM USER ACCOUNT REGISTRATION PROCESS
To access the browser-based authoring application (i.e.,
enterprise manager), you must request an account by completing
the learning assessment system (LAS) user account request form.
The form can be accessed and processed as follows:
1. LAS Access. To request an LAS user account, access the
request form at https://las.netc.ncdc.navy.mil.
NOTE: Level 1 training is required to receive an LAS
account. Training is available on the
learning management system.
2. You will receive a notice that your account request has been
submitted. The LAS team will review your request and you will
be notified when your account has been activated. If your
request is denied, you will be contacted with pertinent
information.
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
SAMPLE LEVEL 1 FEEDBACK SURVEY
----------------------------------------------------------------
Privacy Act Statement
Authority to request this information is granted under
5 U.S.C. §301 and Department of the Navy Regulations.
Purpose: The purpose of this questionnaire is to measure
your reaction to the training.
Routine Uses: The information collected will be used by the
(insert center name here) to evaluate training
and make improvements.
Disclosure: The information you provide WILL NOT become part
of your permanent record and WILL NOT be used to
make decisions about you or affect your career in
any way.
This survey takes approximately 10-15 minutes to complete. When
finished, please do not strike any key after selecting “Submit
Survey” until you receive a message confirming the survey was
submitted.
----------------------------------------------------------------
Course of Instruction
Please identify your course of instruction:_______________
Please identify your course identification number:______________
Please select best answer for each of questions below and
comment where you feel necessary.
Quality of Content
1. Objective(s) of the course were made clear at beginning of
lesson(s) and section(s).
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
Comments:
NETCINST 1540.2C
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Enclosure (3)
2
2. Lesson(s) and section(s) thoroughly covered objective(s).
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
Comments:
3. Instructional media materials and training aids
(virtual simulator, video, schematics, charts, equipment,
PowerPoint, and interactive multimedia) helped me to meet
the lesson(s) and section(s) learning objectives.
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
Comments:
4. The amount of practice or drill in the lesson(s) and
section(s) was adequate.
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
Comments:
5. The pace of the lesson(s) and section(s) was adequate.
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
Comments:
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
3
6. How well did the test cover material taught in the lesson(s)
and section(s)?
□
Excellent
□
Good
□
Average
□
Fair
□
Poor
Comments:
7. Select the statement that best describes the trainee guide.
□
I would NOT have understood the material without the training
guide.
□
The training guide helped me understand the material, but was
NOT necessary.
□
The training guide made the material more confusing.
Comments:
8. Select the statement that best describes instruction
sheets (instruction sheets include outline, information,
assignment, problem, diagram, and job sheets).
□
Instruction sheets were helpful in reviewing the material.
□
Instruction sheets were time consuming, but very helpful.
□
Instruction sheets were time consuming and NOT very helpful.
□
Instruction sheets made the material more confusing.
Comments:
9. How much time did you spend completing the following?
Completing assignment sheets?
Studying for the test?
10. Do you have any general comments about any of the
lesson(s) and section(s) taught, or how to improve any
individual lesson(s) and section(s) for enhanced student
learning experiences and understanding?
Emotional Response
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
4
11. Rate your level of motivation to excel in the course of
instruction.
□
Extremely motivated
□
Motivated
□
Somewhat motivated
□
Very little motivation
□
Not motivated at all
Comments:
12. Rate your level of confidence to perform rating tasks based
on the training received during this course.
□
Extremely confident
□
Confident
□
Somewhat confident
□
Partially confident
□
Not confident
Comments:
13. Did you find the material presented in this course interesting?
□
Yes
□
Somewhat but could be improved
□
No
Comments:
14. Did you find the material presented in this course engaging?
□
Yes
□
Somewhat but could be improved
□
No
Comments:
15. Did you find the material presented in this course interactive?
□
Yes
□
Somewhat but could be improved
□
No
Comments:
16. Did you find the material presented in this course
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
5
enjoyable?
□
Yes
□
Somewhat but could be improved
□
No
Comments:
17. Did you feel that course scoring and grading was fair?
□
Yes
□
No
Comments:
Quality of Instructor
18. Who was your primary instructor?
Name:
19. Please rate the effectiveness of your primary instructor.
Strongly
Agree
Agree
Neither
Agree nor
Disagree
Disagree
Strongly
Disagree
Not
Applicable
The instructor
was professional
at all times.
The instructor
kept the
learning
interesting.
The instructor
was prepared.
The instructor
taught at a
level I could
understand.
The instructor
clearly
explained the
training
objectives.
C)
C) C) C)
C)
C)
C)
C) C) C)
C)
C)
C)
C) C)
C)
C) C)
C)
C)
C)
C)
C) C)
C)
C)
C)
C)
C) C)
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
6
The instructor
encouraged me to
ask questions.
The instructor
answered my
questions
adequately.
The instructor
was
available to
provide
additional
assistance.
20. Would you like to rate the effectiveness of an additional
instructor?
Yes (Go to question 21)
No (Go to question 23)
21. Who was your secondary instructor?
Name:
22. Please rate the effectiveness of your secondary instructor.
Strongly
Agree
Agree
Neither
Agree
nor
Disagree
Disagree
Strongly
Disagree
Not
Applicable
The instructor
was professional
at all times.
The instructor
kept the learning
interesting.
The instructor
was prepared.
The instructor
taught at a level
I could
understand.
C)
C)
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
7
The instructor
clearly explained
the training
objectives.
The instructor
encouraged me to
ask questions.
The instructor
answered my
questions
adequately.
The instructor
was available to
provide
additional
assistance.
23. Please use the space below to provide any specific comments
you may have about the quality of your instructor.
Quality of Life
24. The following quality of life services provided at this
command and base met my needs.
Strongly
Agree
Agree
Neither
Agree
nor
Disagree
Disagree
Strongly
Disagree
Not
Applicable
or
Not Used
Morale,
Welfare, and
Recreation
Medical
Dental
Messing
Berthing
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0
0
0 0 0 0
0 0 0 0 0
0
0 0 0 0 0 0
0 0 0 0 0 0
NETCINST 1540.2C
22 Mar 2023
Enclosure (3)
8
25. Please use the space below to provide any specific comments
you may have regarding quality of life issues while attending
training.
Safety
26. Safety and operational risk management (ORM) concerns were
addressed appropriately during training.
□
Strongly agree
□
Agree
□
Neither agree nor disagree
□
Disagree
□
Strongly disagree
27. Please use the space below to address any safety or ORM
concerns you may have encountered while attending this training.
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
SAMPLE LEVEL 3 GRADUATE FEEDBACK SURVEY
INFORMATION: Type Commander (TYCOM) Questionnaire on Training
PURPOSE:
Your answers to this questionnaire will assist (list – TYCOM),
Naval Education and Training Command (NETC) and (list - learning
center) to evaluate and improve courses by better matching
training to the Navy's mission. You will also help us to
evaluate future Navy ready relevant learning implementation.
Your voluntary participation about your experiences as a
graduate of a NETC course of instruction will show us areas
where we do well and those where we need to improve. We need
your honest opinions. Thank you for taking the time to complete
this questionnaire carefully.
On each screen, please click on the "Submit" button on the lower
right to move forward to the next screen in the questionnaire.
PRIVACY ACT STATEMENT:
Authority to request this information is granted under 5 U.S.C.
301 and the Department of the Navy Regulations.
ROUTINE USES:
These questionnaires will be analyzed by TYCOM who will share
summary results with U.S. Fleet Forces Command, NETC, and the
applicable learning center.
CONFIDENTIALITY:
Your responses are strictly confidential and will be
statistically combined with the responses of others into a
summary report.
PARTICIPATION:
Completion of this questionnaire is voluntary; however, your
answers are very important to the Fleet feedback process.
QUESTIONS:
For questions concerning questionnaire execution, contact N6
(learning assessment system technical program manager)
representative (email address and phone number).
For questions concerning questionnaire content, contact the
TYCOM point of contact (POC) (POC email address and phone
number).
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
2
Note: Contact information will vary and be included in actual
level 3 survey.
INSTRUCTIONS FOR COMPLETING THIS QUESTIONNAIRE
You will answer questions about various tasks you perform as
part of your rating and general questions about being a
(position the Sailor will be assigned). Then you will be asked
for general feedback on this questionnaire. Finally, you will
be asked a few background questions about yourself.
Read each question carefully and select the response that best
reflects your knowledge or opinion. Click the "Submit" button
to go forward to the next screen. Do not close your browser
until you receive the “Questionnaire Complete” message.
Note: This questionnaire is unclassified and all answers
provided should be at the unclassified level. If you are
in doubt, seek guidance from your leading chief petty
officer (PO) or leading PO prior to submitting your
questionnaire.
The questionnaire takes about 30 minutes to complete.
Thank you for your participation.
Click the “Submit” button to begin the questionnaire.
Your last name:
Your first name:
Your rate:
BACKGROUND QUESTIONS ABOUT YOU
About you: Please select your current work status as a
(position the Sailor will be assigned) at your command (select
only one).
A.
I am currently working in the (position the Sailor will be
assigned) rating at my command.
B.
I have not had an opportunity to work in the (position the
Sailor will be assigned) rating following completion of
(course and module).
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
3
CRITICAL DUTIES AND TASKS
The following questions focus on (number of tasks from ELO list
for the module and course) critical (rating) tasks that you
should be able to perform following formal training. Each task
statement consists of three sub-areas (frequency, competency,
and adequacy of training). You will have the opportunity to
provide any additional comments once you have completed the
questions for all of the task statements.
Task 1: (Place the first task from the ELOs here)
How frequently do you perform this task?
A. Never
B. Annually
C. Semi-annually
D. Quarterly
E. Monthly
F. Weekly
G. Daily
Rate your competency in performing this task.
A. Very limited (can do no part of the task).
B. Limited (can do some or simple parts of the task).
C. Somewhat proficient (need help on the hardest parts of the
task).
D. Competent (can do the complete task but some parts are
difficult).
E. Highly competent (can do the complete task quickly and
accurately).
Rate the adequacy of the training you received during (course
and module name) to perform this task.
A. Inadequate (training did not teach me to perform any parts
of the task).
B. Partially adequate (training taught me to perform some but
not all parts of the task).
C. Adequate (training was good enough for me to perform all
parts of the task).
D. Good (training was understandable and prepared me to perform
all parts of the task).
E. Excellent (training was greatly more than needed to perform
the task).
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
4
Task 2: (Place the second task from the ELOs here)
How frequently do you perform this task?
A. Never
B. Annually
C. Semi-annually
E. Quarterly
F. Monthly
G. Weekly
H. Daily
Rate your competency in performing this task.
A. Very limited (can do no part of the task).
B. Limited (can do some or simple parts of the task).
C. Somewhat proficient (need help on the hardest parts of the
task).
D. Competent (can do the complete task but some parts are
difficult).
E. Highly competent (can do the complete task quickly and
accurately).
Rate the adequacy of the training you received during (course
and module name) to perform this task.
A. Inadequate (training did not teach me to perform any parts
of the task).
B. Partially adequate (training taught me to perform some but
not all parts of the task).
C. Adequate (training was good enough for me to perform all
parts of the task).
D. Good (training was understandable and prepared me to perform
all parts of the task).
E. Excellent (training was greatly more than needed to perform
the task).
Task 3: (Continue as above for all the tasks listed in the ELOs
for the module and course)
Please provide any additional comments about your responses to
the “critical duties and tasks” questions.
Note: DO NOT include any classified information or personally
identifiable information in your response below.
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
5
GENERAL QUESTIONS ABOUT YOUR PERFORMANCE
How interested are you in the (position the Sailor will be
assigned) rating?
A. Not interested
B. Neutral
C. Interested
D. Very interested
In general, regarding the (position the Sailor will be assigned)
tasks you perform:
A. I cannot do them
B. I would struggle to do them on my own
C. I can do them with a bit of effort
D. I can do them easily
In general, I am disappointed with my performance on (position
the Sailor will be assigned) tasks:
A. Almost never
B. Sometimes
C. Often
D. Almost always
YOUR FEEDBACK ABOUT THIS QUESTIONNAIRE
The number of questions was:
A. Not enough
B. About right
C. Too many
The time it took to complete the questionnaire was:
A. Too short
B. About right
C. Too long
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
6
Please fill out some background questions about you to complete
the questionnaire in the next section.
BACKGROUND QUESTIONS ABOUT YOU
About you: When did you graduate from A-School?
Month: __________
Year: __________
About you: When did you report to your current command?
Month: __________
Year: __________
About you: When did you report to your work center?
Month: __________
Year: __________
About you: Where do you currently perform your duties?
A. In a shore duty billet preparing for deployment
B. In a shore duty billet with no expectation for deployment
C. Stateside at a base, post, or command
D. Overseas assignment
E. Onboard a ship
F. Onboard a submarine
G. Assigned to an aviation billet, unit, or squadron
H. In a forward deployed unit or group
I. None of the above
If none of the above, specify below
About you: What is your current paygrade?
A. E-1
B. E-2
C. E-3
D. E-4
E. E-5
F. E-6
NETCINST 1540.2C
22 Mar 2023
Enclosure (4)
7
This question only applies if the Sailor selects “I have not had
an opportunity to work in the (position the Sailor will be
assigned) rating following completion of (course and module)”
Please select the work status that has prevented you from
performing rating tasks (select all that apply).
A. I have not been assigned to a work center responsible to
perform my rating duties
B. I am assigned to a division responsible to perform rating
duties, but I am currently performing tasks in other areas
C. I have spent the majority of my time performing temporarily
assigned duties.
D. I do not have the proper clearance to perform rating
specific tasks
E. Other (please specify in the text box below)
QUESTIONNAIRE COMPLETE. Thank you.
NETCINST 1540.2C
22 Mar 2023
Enclosure (5)
SAMPLE LEVEL 3 SUPERVISOR FEEDBACK SURVEY
INFORMATION: TYPE COMMANDER (TYCOM) Questionnaire on Training
PURPOSE:
Your answers to this questionnaire will assist (list – TYCOM),
Naval Education and Training Command (NETC), and (learning
center) to evaluate and improve courses by better matching
training to the Navy's mission. You will also help us to
evaluate future Navy ready relevant learning implementation.
Your voluntary participation about your experiences as a
supervisor of a graduate of a NETC course of instruction will
show us areas where we do well and those where we need to
improve. We need your honest opinions. Thank you for taking
the time to complete this questionnaire carefully.
On each screen, please click on the "Submit" button on the lower
right to move forward to the next screen in the questionnaire.
PRIVACY ACT STATEMENT:
Authority to request this information is granted under 5 U.S.C.
301 and the Department of the Navy Regulations.
ROUTINE USES:
These questionnaires will be analyzed by TYCOM who will share
summary results with U.S. Fleet Forces Command, NETC, and the
applicable learning center.
CONFIDENTIALITY:
Your responses are strictly confidential and will be
statistically combined with the responses of others into a
summary report.
PARTICIPATION:
Completion of this questionnaire is voluntary; however, your
answers are very important to the Fleet feedback process.
QUESTIONS:
For questions concerning questionnaire execution, contact NETC
N6 (learning assessment system technical program manager)
representative (email address and phone number).
For questions concerning questionnaire content, contact the
TYCOM point of contact (POC) (POC email address and phone
number).
NETCINST 1540.2C
22 Mar 2023
2 Enclosure (5)
Note: Contact information will vary and be included in the
actual level 3 survey.
INSTRUCTIONS FOR COMPLETING THIS QUESTIONNAIRE
Thank you for your participation.
As a first-level supervisor, you will be asked questions about
the various tasks your subordinate performs as part of the
rating and general questions about your subordinate being a
(position the Sailor will be assigned). Then you will be asked
for general feedback on this questionnaire. Finally, you will
be asked a few background questions about you and your
subordinate. If you supervise more than one Sailor
participating in this study, please complete a different
assessment for each Sailor you supervise. Combined responses
for multiple participants provides no value.
• You are answering this questionnaire because you are a first-
level supervisor.
• Think of only one subordinate for each questionnaire.
• You will enter this subordinate’s name on the next screen.
• Read each question carefully and select the response which
best reflects your knowledge or opinion.
• Click the "Submit" button to go forward to the next screen.
• Do not close your browser until you receive the “Questionnaire
Complete” message.
• The questionnaire takes about 30 minutes to complete.
• This questionnaire is unclassified. All answers provided
should be at the unclassified level.
• Please complete a new questionnaire for each subordinate you
are evaluating. After completing the questionnaire for one
subordinate, go back to your email, click on the questionnaire
link again to start a new questionnaire for each additional
subordinate. Think of only one subordinate for each
questionnaire.
NETCINST 1540.2C
22 Mar 2023
3 Enclosure (5)
Supervisor - (course identification number (CIN) goes in header)
Please list one subordinate's name per questionnaire.
Subordinate’s last name: (one subordinate only)
Subordinate’s first name: (one subordinate only)
Subordinate’s rate: (one subordinate only)
NETCINST 1540.2C
22 Mar 2023
4 Enclosure (5)
Supervisor - (CIN goes in header)
CRITICAL DUTIES AND TASKS
The following questions focus on (number of tasks from enabling
learning objective (ELO) list for the module and course)
critical (position the Sailor will be assigned) tasks your
subordinate should be able to perform following formal training.
Each task statement consists of three sub-areas (frequency,
competency, and adequacy). You will have the opportunity to
provide any additional comments once you have completed the
questions for all of the task statements.
Task 1: (Place the first task from the ELOs here)
How frequently does your subordinate perform this task?
Never
Annually
Semi-annually
Quarterly
Monthly
Weekly
Daily
Rate your subordinate's competency in performing this task.
Very limited (can do no part of the task). Needs to be
trained to do the task.
Limited (can do some or simple parts of the task). Needs
further training and close supervision when doing the task.
Somewhat proficient (needs help on the hardest parts of the
task). Needs general supervision.
Competent (can do the complete task but some parts are
difficult). Needs only a spot check on completed work.
Highly competent (can do the complete task quickly and
accurately). Can teach others to do the task.
Rate the adequacy of the training your subordinate received
during A-School to perform this task based on observations of
your subordinate’s performance.
Inadequate (training did not teach my subordinate to perform
any parts of the task).
Partially adequate (training taught my subordinate to perform
some but not all parts of the task).
NETCINST 1540.2C
22 Mar 2023
5 Enclosure (5)
Adequate (training was good enough for my subordinate to
perform all parts of the task).
Good (training was understandable and prepared my subordinate
to perform all parts of the task).
Excellent (training was greatly more than needed to perform
the task).
Task 2: (Place the second task from the ELOs here)
How frequently does your subordinate perform this task?
Never
Annually
Semi-annually
Quarterly
Monthly
Weekly
Daily
Rate your subordinate's competency in performing this task.
Very limited (can do no part of the task). Needs to be
trained to do the task.
Limited (can do some or simple parts of the task). Needs
further training and close supervision when doing the task.
Somewhat proficient (needs help on the hardest parts of the
task). Needs general supervision.
Competent (can do the complete task but some parts are
difficult). Needs only a spot check on completed work.
Highly competent (can do the complete task quickly and
accurately). Can teach others to do the task.
Rate the adequacy of the training your subordinate received
during A-School to perform this task based on your observations
of your subordinate’s performance.
Inadequate (training did not teach my subordinate to perform
any parts of the task).
Partially adequate (training taught my subordinate to perform
some but not all parts of the task).
Adequate (training was good enough for my subordinate to
perform all parts of the task).
Good (training was understandable and prepared my subordinate
to perform all parts of the task).
Excellent (training was greatly more than needed to perform
the task).
NETCINST 1540.2C
22 Mar 2023
6 Enclosure (5)
Task 3: (continue as above for all the tasks listed in the ELOs
for the module and course)
Please provide any additional comments about your responses to
the “critical duties and tasks” questions. Please do not write
your subordinate's name in your comments.
Note: DO NOT include any classified information in your
response below.
GENERAL QUESTIONS ABOUT YOUR SUBORDINATE'S PERFORMANCE
How interested is your subordinate in being a (position the
Sailor will be assigned)?
Not interested
Neutral
Interested
Very interested
In general, regarding the tasks your subordinate performs, your
subordinate:
Cannot do them
Would struggle to do them on their own
Can do them with a bit of effort
Can do them easily
In general, my subordinate is disappointed with their
performance on tasks
Almost never
Sometimes
Often
Almost always
NETCINST 1540.2C
22 Mar 2023
7 Enclosure (5)
YOUR FEEDBACK ABOUT THIS QUESTIONNAIRE
The number of questions was:
Not enough
About right
Too many
The time it took to complete the questionnaire was:
Too short
About right
Too long
BACKGROUND QUESTIONS ABOUT YOUR SUBORDINATE
About your subordinate: Please select your subordinate's
current work status as a (position the student will be assigned)
at your command. (Select all that apply) My subordinate:
Is currently working as a (position the student will be
assigned) at my command.
Has not been assigned to this work center.
Has been assigned to this work center, but is currently
performing tasks in other areas (training petty officer (PO),
supply PO, etc.).
Is currently assigned temporary additional duty (TAD) to
another work center (e.g., mess cooking, line shack, ship
control party, compartment cleaning, corrosion control, etc.).
Is currently on medical or legal hold pending resolution.
Has been discharged from the service or is awaiting discharge.
Has not had the opportunity to perform the job.
Lacks the necessary knowledge, skills, and attitude to perform
the job.
Has been assigned to this work center, but is currently
attending additional formal training.
Has not yet been cleared to enter the work center.
Other
BACKGROUND QUESTIONS ABOUT YOUR SUBORDINATE
If you answered your subordinate has not been assigned to this
work center in the prior question, please select “Submit.”
NETCINST 1540.2C
22 Mar 2023
8 Enclosure (5)
About your subordinate: When did your subordinate report to
your command?
Month ☐ Jan ☐ Feb ☐ Mar ☐ Apr ☐ May
☐ Jun ☐ Jul ☐ Aug ☐ Sep ☐ Oct
☐ Nov ☐ Dec
Year ☐ 2022 ☐ 2023 ☐ 2024 ☐ 2025 ☐ 2026
About your subordinate: When did your subordinate report to
your work center?
Month ☐ Jan ☐ Feb ☐ Mar ☐ Apr ☐ May
☐ Jun ☐ Jul ☐ Aug ☐ Sep ☐ Oct
☐ Nov ☐ Dec
Year ☐ 2022 ☐ 2023 ☐ 2024 ☐ 2025 ☐ 2026
About your subordinate: Where does your subordinate currently
perform their duties?
In a shore duty billet with no expectation for deployment.
Stateside at a base, post, or command.
Overseas assignment.
In a forward deployed unit or group.
None of the above.
If none of the above, specify below.
NETCINST 1540.2C
22 Mar 2023
9 Enclosure (5)
BACKGROUND QUESTIONS ABOUT YOU
Leadership: Please select your leadership position
Work center supervisor of a recent graduate
Leading PO of a recent graduate
Leading chief PO of a recent graduate
Division officer
Officer in charge
Other
About you: What is your current paygrade?
E-5
E-6
E-7
E-8
E-9
W-2
W-3
W-4
W-5
O-1
O-2
O-3
O-4
O-5
O-6
Assessment Feedback
QUESTIONNAIRE COMPLETE. Thank you. If you have additional
subordinate(s) to evaluate, go back to your email and click on
the questionnaire link again.
