LIMITED LIFETIME WARRANTY

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LIMITED

LIFETIME

WARRANTY

OF YOUR MARTIN INSTRUMENT

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This Limited Warranty is valid only if the instrument is

purchased from an authorized C. F. Martin & Co., Inc.

dealer located in the United States (excluding U.S.

Territories) or Canada.

LIMITED WARRANTY

C. F. Martin & Co., Inc. (“C. F. Martin”) warrants, on a limited basis,

to the original owner only, this C. F. Martin instrument, factory

installed electronics, and the instrument’s case, against defects

in materials or workmanship only as follows:

A. LIMITED WARRANTY TERMS

1. For as long as the original owner owns this

instrument, C. F. Martin will repair, or at its option,

replace, any defective parts of the instrument subject

to the below limitations and exclusions as defined in

Sections B and D. C. F. Martin reserves the right, at

its sole and absolute discretion, to repair or replace

the various parts of the instrument, rather than to replace

the subject instrument under this Limited Warranty.

2. For a period of one (1) year from the date of

purchase, the following items will be repaired or, at

our option, replaced:

• The instrument’s case;

• Tuning machines; and

• Factory installed electronics.

3. Warrantable repairs will be made using current

technology and components without charge to you.

4. Warrantable repairs performed under this Limited

Warranty will be performed according to C. F. Martin’s

current factory specifications and C. F. Martin

reserves the exclusive right to determine such

specifications.

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5. Warrantable repairs, including parts replacements,

may be visible upon completion.

6. When C. F. Martin completes a warrantable repair

under this Limited Warranty, C. F. Martin considers

that warrantable issue resolved and its Limited

Warranty obligations fully satisfied for that repair.

B. WARRANTY LIMITATIONS

1. This Limited Warranty is STRICTLY LIMITED to the

terms stated herein, and no other express or implied

warranties or remedies shall be binding on C. F.

Martin. This Limited Warranty and all warranties that

may be implied under state law, including, but not

limited to, warranties of merchantability and

warranties of fitness for any particular purpose,

terminate upon the transfer of the instrument’s

ownership from the original owner.

2. This Limited Warranty is valid only if the instrument is

purchased from an authorized C. F. Martin dealer

located in the United States (excluding U.S.

Territories), and Canada.

3. This Limited Warranty extends to the instrument’s

original owner only and is not transferable.

4.

Repair of the instrument as provided under this Limited

Warranty is the exclusive remedy of the original owner.

In no event shall C. F. Martin be liable for incidental

or consequential damages for breach of this Limited

Warranty or any other warranty, express or implied.

5. Any unauthorized repairs or structural or permanent

cosmetic customizations will render this Limited

Warranty null and void.

6. Warranty service must be performed exclusively at

C. F. Martin authorized warranty service centers

(“Warranty Centers”) in the United States, Canada

or at C. F. Martin’s factory in Nazareth, Pennsylvania,

in accordance with Section G of this Limited Warranty.

7.

Certain warrantable repairs may be visible. C. F. Martin

assumes no responsibility for the eect of any such

warrantable repairs on the resale value of the instrument.

8. The future value of the instrument may be negatively

influenced by many variables and is not covered, in

any way, by this Limited Warranty.

C. SHIPPING AND SHIPPING INSURANCE AND OTHER INSURANCE

1. All shipping and insurance costs and arrangements

for purposes of seeking and/or obtaining a warrantable

repair under this Limited Warranty shall be borne by

the original owner of the instrument and are the

original owner’s sole responsibility. The original owner

of the instrument is strongly encouraged to take all

necessary actions to procure sucient insurance to

cover damage and/or destruction of and/or theft

and/or misplacement of the instrument before and

after the shipping of the instrument to C. F. Martin’

s

factory and/or a Warranty Center for a warrantable

repair may be prudent – especially if it is believed

that the instrument has a value in excess of the value

of a similar new replacement model of the instrument.

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2. The original owner shall bear any and all risk

associated with under-insuring or choosing not to

insure the instrument against any and all damage

to or loss of the instrument, which may occur during

the shipping of the instrument to C. F. Martin’s factory

and/or to a Warranty Center for the consideration of

and/or the performance of a warrantable repair.

3. C. F. Martin shall have no responsibility and shall be

held harmless for any and all damage to or the loss

of the instrument that occurs during the shipping of

the instrument to C. F. Martin’s factory and/or a

Warranty Center for the consideration of and/or the

performance of a warrantable repair.

4. If any damage to or loss of the instrument should

occur during the shipping of the instrument to the

C. F. Martin’s factory and/or a Warranty Center for

the consideration of or the performance of a

warrantable repair that renders the instrument unable

or unavailable to undergo a warrantable repair or

any other repair, this Limited Warranty shall be

considered null and void and C. F. Martin shall have

no responsibility to perform any warrantable repair.

Furthermore, C. F. Martin shall not be obligated

to pay or reimburse the original owner of the instrument

covered under the terms of this Limited Warranty for

the cost associated with the non-performed warranted

repair and/or for any costs borne by the original

owner during the shipping process.

D. LIMITED WARRANTY EXCLUSIONS

1. This Limited Warranty does not cover normal wear

and tear to the instrument, including certain components.

The following components are subject to wear and

tear as a result of normal use, and therefore, are

excluded from this Limited Warranty, unless C. F. Martin

determines that damage to such aforementioned

components resulted from defective materials or

workmanship:

• tuning hardware;

• fingerboards;

• bridges;

• bridge plates;

• bridge pins;

• saddles;

• end pins;

• strings;

• frets;

• nuts; and

• pickguards.

2. This Limited Warranty does not cover certain

adjustments that may be required because of normal

use and resulting wear and tear including, but not

limited to:

• Action adjustments;

•

Neck resets for action adjustment due to normal use;

• This exclusion does not apply if a neck

reset is required because of a

manufacturing defect.

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3. In addition to the above enumerated exclusions, this

Limited Warranty also excludes all of the following:

• Cracks in wood and other damage caused by

exposure to humidity or temperature beyond the

recommended ranges as specified in C. F. Martin’s

instructions in its user manual publication, “The

Care & Feeding of Your Martin Instrument;”

• Finish cracks, also referred to as “lacquer

checks,” which are caused by exposure to a

rapid change in temperature, cold and/or hot

temperatures beyond the recommended ranges

as specified in C. F. Martin’s instructions in its user

manual publication, “The Care & Feeding of Your

Martin Instrument;”

• Tone or sound complaints;

• Shipping damage;

• Natural disasters;

• Accident, including damage caused by impact;

• Misuse or abuse;

• Failure to properly use, maintain and/or care for

the instrument, including any act or omission that

is contrary to the instructions published in C. F.

Martin’s

user manual publication, “The Care

& Feeding of Your Martin Instrument;”

• Damage resulting from end pins inserted with

force or impact causing the sides, rear block or

endpiece to crack;

• Damage resulting from loose end pins;

•

Damage caused through the use of any accessories

in conjunction with the instrument including, but

not limited to, any strap, humidifier, cable, capo,

hanger, soundhole, stick-on pickup, pick, stand or

clip-on tuner; and

• Damage to the finish resulting from exposure to

various substances including, but not limited to,

cleaning solvents, alcohol, perfumes, hand or

body lotions, cosmetics, insect repellent, silicone

products, perspiration and other external substances.

The foregoing enumerated and referenced exclusions

do not create or represent an exhaustive or complete list of

exclusions from this Limited Warranty. C. F. Martin reserves

the exclusive right to investigate and determine whether

or not any request for a warrantable repair of an instrument

is excluded under this Limited Warranty.

E. LIMITATION ON LIABILITY DURING WARRANTABLE REPAIR

In case of loss by fire, theft or irreparable damage

of any instrument while in the possession of or under

the control of

C. F. Martin and/or a Warranty Center for

an approved warrantable repair under this Limited

Warranty, C. F. Martin’s

liability, solely in the case of

irreparable damage to the instrument, shall be limited to

replacement of the instrument with a new instrument of

the same or most similar available current style. In case

of repairable damage of any instrument that occurs

while in the possession of or under the control of

C. F. Martin and/or a Warranty Center for an

approved warrantable repair under this Limited Warranty

,

C. F. Martin’s liability shall be limited to repair, including

parts replacements, of the instrument. This Limited

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Warranty shall not cover any value attributable beyond

the value of the new instrument designated for replacemen

t

including, but not limited to, any value the original

owner might have ascribed as the value of the instrument

that was submitted for a warrantable repair. This

Limitation on Liability shall include such situations where

C. F. Martin determines that the warrantable repair

should be performed at a dierent location than it

originally assigned in accordance with Section G,

Paragraphs 2 and 3.

F. PROOF OF PURCHASE; WARRANTY REGISTRATION

The accompanying warranty registration form should

be promptly completed and returned to C. F. Martin.

C. F. Martin strongly encourages the original owner to

return the warranty registration form within thirty (30)

days of purchase. Although return of the warranty

registration form is not a condition precedent to warranty

coverage or service, it is for the purpose of determining

the identity of the original owner and the location and

date of purchase. Failure to return the warranty

registration form at the time of purchase will not aect

the original owner’s rights under this Limited Warranty

so long as such original owner can establish in a manner

acceptable to C. F. Martin that the person seeking the

warrantable repair is, in fact, the original owner, the

date of purchase, and that the instrument was purchased

from an authorized C. F. Martin dealer within the United

States or Canada.

G. OBTAINING WARRANTY SERVICE

1. If it is believed that a warrantable repair, including

parts replacements, is owed under this Limited

Warranty, please contact C. F. Martin’s Customer

Service Department at P.O. Box 329, Nazareth,

Pennsylvania 18064, or call 1(888) 433-9177

weekdays between 8:30 a.m. and 4:00 p.m. Eastern

time, or have your dealer do so on your behalf.

A list of current Warranty Centers can be found on

C. F. Martin’s website at martinguitar.com.

2. If C. F. Martin determines that the work should be

performed at a Warranty Center, it will provide you

with the name and address of the Warranty Centers

nearest to you. Repair work will be performed only at

C. F. Martin’s factory or at a Warranty Center located

in the United States and/or Canada. In order to take

advantage of your warranty coverage, you must

take the instrument, or deliver it prepaid, to C. F. Martin’s

factory (if C. F. Martin determines that repairs should

be made there) or to a Warranty Center

(if C. F. Martin determines that repairs should be

made at a Warranty Center). In certain situations, the

Warranty Center, after receiving and examining your

instrument, may determine that the required repairs

should be made at C. F. Martin’s factory and will

then deliver the instrument to the factory for the

warrantable repairs. In the event the Warranty Center

determines the repairs must be made at the factory,

you are still responsible for the cost of shipping and

insurance (if elected) to transport the instrument to the

factory.

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3. If C. F. Martin determines that the work should be

performed at its factory, C. F. Martin will issue a

return authorization number, which must

accompany the instrument and be prominently

displayed on the package containing the instrument

as part of the original owner’s delivering and/or

shipping responsibilities regarding the instrument

to the designated location of repair.

4. If shipping costs have not been prepaid and an

instrument arrives at C. F. Martin’s factory or a

Warranty Center on a COD basis and/or if a shipping

box is delivered without a C. F. Martin return

authorization displayed on the packaging containing

the instrument, the delivery will not be accepted.

5. C. F. Martin will then determine whether or not the

instrument qualifies for a warrantable repair, including

parts replacements, under this Limited Warranty.

6. C. F. Martin will provide a repair quotation, which

lists all warrantable repairs and recommended

non-warranty repairs for the instrument as well as an

invoiced cost for completion. It is not necessary to

purchase non-warranty work to avail yourself of

warranty service. C. F. Martin requires that within 30

days of the date of the repair quotation, you sign

and return the quote to us in order to begin any

warranty or non-warranty work. An estimated

timeframe for completion will also be stated on the

quote. Your prompt reply will allow work to proceed

at the earliest possible time. If C. F. Martin does not

receive the signed repair quotation or any other

instructions within the 30-day quotation return time

period, C. F. Martin will use its best eorts to contact

you via telephone, email or other written communication.

If C. F. Martin has not received the signed repair

quotation or any other instructions within 60 days

of the date of the repair quotation, the instrument will

be returned to the customer or dealer, freight collect.

7. Current technology and components will be used on

both warranty and non-warranty repairs.

8. C. F. Martin seeks to safely ship its instruments.

Therefore, if in C. F. Martin’s judgment, weather

conditions are inappropriate for shipment upon

completion of any repair work, the instrument may

be held until a time determined by C. F. Martin as

safe for shipping.

H. DISPUTE RESOLUTION

1. Negotiations. Before any dispute, controversy

or claim arising out of or in connection with this

Limited Warranty is submitted to arbitration, as set

forth below, C. F. Martin and the original owner,

and/or their appointed representative will attempt to

reach an amicable resolution through negotiations.

If the negotiations do not result in amicable resolution

within thirty (30) days after notice of the dispute,

controversy or claim, then arbitration shall be

commenced pursuant to Section H, Paragraph 2.

2. Arbitration. Any dispute, controversy or claim

(collectively, “the dispute”) arising out of, or relating

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to this Limited Warranty that is not resolved through

the negotiation process set forth in Section H,

Paragraph 1, will be determined by arbitration as set

forth in this Paragraph. Any arbitration pursuant to

this Section will be held in Bethlehem, Pennsylvania.

The Dispute will be exclusively and finally settled,

adjudicated and determined by arbitration pursuant

to the JAMS Comprehensive Arbitration Rules and

Procedures before an arbitrator selected by the

parties applicable to such dispute and JAMS from the

JAMS Panel of Neutrals. The Choice of Law Clause

for this Limited Warranty, as defined in Section I,

Paragraph 1, shall be controlling with respect to the

Arbitration’s application of controlling law. The

parties waive any right of appeal except for manifest

disregard of the law or otherwise as permitted under

9 U.S.C. Sections 10 and 11; provided, however, that

in the event any appeal is taken and fails the party

taking such appeal, the applicable court shall award

all reasonable attorneys’ fees and costs and expenses

to the other party in defending against such appeal.

Judgment upon the written Award (as defined below)

rendered by the arbitrator may be enforced,

confirmed, rendered and entered in any court of

competent jurisdiction having jurisdiction thereof.

The Award will have the full force and eect of a

judgment of that court. All hearings will be closed to

all persons except the arbitrator, the parties, their

attorneys and witnesses. The arbitrator’s written award

(the “Award”) will include specific findings of fact and

conclusions of law with citations to applicable decisional

and statutory law and will be issued as soon as

practicable after the arbitration, and in no event more

than ninety (90) days after the conclusion of the

arbitration.

I. CHOICE OF LAW

This Limited Warranty shall be governed in all

respects according to the laws of the Commonwealth

of Pennsylvania, without giving eect the principles of

conflict of law thereof.

J. NOTICE AND DISCLAIMERS

This Limited Warranty gives you specific legal rights, and

you may have other rights which vary from state to state.

This Limited Warranty does not apply to and specifically

excludes any and all instruments from the following series:

• Little Martin

®

• Backpacker

®

• 1 Series Ukulele

This Limited Warranty is issued by C. F. Martin & Co., Inc.

with main oces at 510 Sycamore Street, Nazareth,

Pennsylvania 18064.

“The Care & Feeding of Your Martin Instrument” booklet is

available on martinguitar.com and at authorized C. F.

Martin dealers and authorized C. F. Martin Service Centers.

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OWNER’S NAME

OWNER’S ADDRESS

DATE OF PURCHASE

DEALER’S NAME

DEALER’S ADDRESS

DEALER’S PHONE

MODEL

SERIAL NUMBER

PURCHASE PRICE

SALES SLIP NUMBER

IT IS VERY IMPORTANT THAT A RECORD BE KEPT REGARDING YOUR

PURCHASE OF A C. F. MARTIN

®

INSTRUMENT.

Please fill in the information on this form and keep it in

a safe place separate from the instrument and case.

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We recommend you fill in and immediately return the warranty

registration form which accompanies this booklet. You should also

retain your copy of the sales receipt or invoice. There is always a future

possibility that you will need it to prove that you are the original owner.

Doesn’t your guitar deserve to sound its best? Martin Authentic Acoustic strings

make any acoustic guitar sound better. Each string is made with our impeccable

standards for acoustic guitar tone. That’s why we make our own. Find the strings

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C. F. Martin & Co., Inc.

510 Sycamore Street, P.O. Box 329, Nazareth, PA 18064

(610) 759-2837 | martinguitar.com

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the global community by always conducting business in a socially and

ethically responsible manner.

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Printed in the USA. 17L82