69-2688-11 - ComfortNet™ CTK04 Communicating Thermostat

ComfortNet™ CTK04 Communicating Thermostat

With wireless accessories

System

Installation

Guide

Modulating control for up to 4 Heat/2 Cool communicating heat pump systems or up to

3 Heat/2 Cool communicating gas heat, electric cooling systems for residential and

commercial applications.

Installation guide for:

Quick start guide

• ComfortNet CTK04

Communicating Thermostat

• Portable Comfort Control

• Wireless Outdoor Sensor

• Wireless Indoor Sensor

• RedLINK

™

Internet Gateway

• Entry/Exit Remote

• Vent Boost Remote

Install thermostat ..........................................................page 4

Power optional accessories ................................................... 7

Setup thermostat ................................................................... 8

Link optional accessories ......................................................9

Mount optional accessories ................................................. 11

Installer options ...................................................................12

ComfortNet™ User Menu .................................................... 13

Device replacement and specifications ..........................21-23

DISCONNECT POWER BEFORE INSTALLATION. Can cause electrical shock or equipment damage.

MERCURY NOTICE: If this product is replacing a control that contains mercury in a sealed tube, do not place the old control in

the trash. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 800-238-8192 for information on how and

where to properly and safely dispose of your old thermostat.

Must be installed by a trained, experienced technician. Read these instructions carefully. Failure to follow these

instructions can damage the product or cause a hazardous condition.

I/O-CHTSTAT03

69-2688-11

System Installation Guide

69-2688—11 I/O-CHTSTAT03

The ComfortNet advantage

The premium Honeywell ComfortNet™ control system is easy to use, energy-effi-

cient, reliable and ensures the system is set up properly. Advanced operating algo-

rithms built into the control delivers efficient equipment operation while providing eco-

nomical comfort. The Honeywell ComfortNet Communicating thermostat is designed

to regulate and communicate with the central heating and cooling equipment and has

the ability to share information so the user will enjoy efficient, economical comfort

throughout the home.

RedLINK™ Compatible

RedLINK accessories include the Wireless Outdoor Sensor, Portable Comfort Control

(PCC), RedLINK Internet Gateway, Wireless Indoor Sensor, TrueSTEAM™ humidifier

with Wireless Adapter, Vent Boost Remote and Entry/Exit Remote.

Customizable Service Reminders

Set up to 10 service reminders. Choose from pre-set options or customize your own.

Pre-set reminder options include filter replacement, humidifier maintenance, dehu-

midifier filter, ventilator filter, UV bulb replacement, annual service, spring service,

fall service and warranty expiring soon. Reminders based on the date or outdoor

temperature will be displayed on the thermostat's main screen along with pre-set or

custom instructions.

User Interactions Log

The interaction log stores history of thermostat setting changes including tempera-

ture, system and installer setup. You can use the interaction log to save time by

determining if the issue is a system error or an accidental user error.

Configurable for Residential and Light Commercial Applications

One thermostat does it all to meet the needs of Residential and Light Commercial

applications. Simply select Residential or Commercial during the installer setup. If

Commercial is selected, the thermostat will use commercial language, meet building

codes and offer 365 day holiday scheduling.

USB Port

Visit http://thermostatsetup.honeywell.com to enter your dealer information and save

to a USB stick. Then load your dealer information and logo to multiple thermostats.

After setting up a thermostat, save Installer Setup, Holiday / Event Scheduler and

Custom Reminders to a USB stick. Then load this information to multiple thermostats.

To use the USB port, insert a USB stick in the bottom of the thermostat. Then select

the item you would like to load or save.

Selectable Sensors

When paired with a Wireless Indoor Sensor(s) you have the ability to choose which

sensor(s) to use for temperature, humidification and dehumidification. They can be

used in combination for temperature averaging—or individually—to condition humidity

levels in separate spaces.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Installation

This booklet contains installation instructions and information on the thermostat and

wireless accessories. Separate installation instructions for the furnace or air handler

and outdoor AC condensing unit or heat pump are provided with the appropriate

equipment. This thermostat is designed exclusively for use with the ComfortNet com-

municating system.

Valid System Configurations

This control may only be used with certain system configurations. Valid system con-

figurations for which this control can be used are:

• A communicating air handler matched with a communicating outdoor AC

condensing unit.

• A communicating air handler matched with a communicating outdoor heat pump

unit.

• A communicating furnace matched with a communicating outdoor AC condensing

unit.

• A communicating furnace matched with a communicating outdoor heat pump unit.

• A communicating furnace matched with a non-communicating single stage AC

condensing unit.

Installing Thermostat

1. Remove and inventory all ComfortNet components. The CTK04 contains the ComfortNet commu-

nicating thermostat, lithium coin cell battery, wall mounting screws and anchors, system installa-

tion guide, operating manual, transformer and a wiring set that includes two terminal blocks, two

sheet metal screws and wires.

2. Carefully separate the thermostat body from the thermostat base.

3. Place base at installation location and mark mounting hole locations on wall using base as a

template. See Thermostat Mounting section on next page for optimal mounting location.

4. Drill mounting holes. Drill 3/16" holes for drywall and 7/32" holes for plaster.

5. Attach base firmly to wall using two mounting screws. Leveling is for appearance only and will

not affect thermostat operation.

6. Connect wires to terminal block on base.

7. 18 AWG solid wire is recommended.

8. Push excess wire into wall and plug hole with a fire resistant material (such as fiberglass insula-

tion) to prevent drafts from affecting thermostat operation.

9. Insert coin cell battery in the back of the thermostat.

10. Carefully line up the thermostat with the base and snap into place.

HIGH

VOLTAGE

TRANSFORMER LOW

VOLTAGE CONNECTED

TO R AND C

TERMINALS

CONNECT 2-WIRES TO

INDOOR UNIT

REMOVE AND INVENTORY ALL

COMFORTNET

™

COMPONENTS

REMOVE OUTDOOR UNIT

COVER AND 7-PIN

CONNECTOR

NOTE: THE CTK04 CONTAINS THE THERMOSTAT, LITHIUM COIN CELL BATTERY,

WALL MOUNTING SCREWS AND ANCHORS, SYSTEM INSTALLATION GUIDE,

OPERATING MANUAL, TRANSFORMER AND A WIRING SET THAT INCLUDES

TWO TERMINAL BLOCKS AND WIRES.

P/N F0430675005

INSTALL HVAC COMPONENTS

GAS

FURNACE

AIR

HANDLER

TERMINALS 1 & 2 ARE

COMMUNICATIONS

WIRES. THEY SHOULD

NEVER BE CONNECTED

TO THE 24 VAC R&C

POWER SUPPLY

TERMINALS.

CONNECT 4-WIRES

FROM STAT AND

2 WIRES FROM

OUTDOOR UNIT

P/N F0430679005

P/N F0430673005

CONNECT TO THE OUTDOOR UNIT

2-WIRE/TRANSFORMER

CONNECTION

CONNECT HIGH VOLTAGE TRANSFORMER LEADS TO L1

AND L2 MALE SPADE TERMINALS ON CIRCUIT BOARD.

DO NOT CONNECT R AND C BETWEEN THE INDOOR UNIT

AND OUTDOOR UNIT. SEE PAGE 5.

INSTALL THERMOSTAT ON INTERIOR WALL

M33487C

REMOVE 9-PIN CONNECTOR

FROM FURNACE OR AIR

HANDLER CONTROL

AIR CONDITIONER

OR HEAT PUMP

AIR CONDITIONER

OR HEAT PUMP

TRANSFORMER

ADDITIONAL TRANSFORMER

IS NOT REQUIRED FOR

INVERTER/VARIABLE SPEED

OUTDOOR COMMUNICATING

UNITS.

ADDITIONAL TRANSFORMER

IS REQUIRED FOR 2-STAGE

OUTDOOR COMMUNICATING

UNITS.

LOW (24 VAC)

VOLTAGE

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Install thermostat

Thermostat Mounting

Mount the thermostat approximately 5 feet from the floor on an interior wall using the

included screws and anchors. Drill 3/16" holes for drywall and 7/32" holes for plaster.

Do not install the thermostat where it can be affected by:

• Drafts or dead spots behind doors and in corners.

• Hot or cold air from ducts.

• Radiant heat from sun or appliances.

• Concealed pipes and chimneys.

• Unheated (uncooled) areas such as an outside wall.

Terminal Functions:

1 - Data 1

2 - Data 2

R - 24 volt power

C - 24 volt common

Wire Gauge:

18 gauge wire is recommended. Maximum wire distance between the ComfortNet

thermostat and the IFC should not exceed 100 feet using 18 gauge wire.

MCR29241

MCR33170

MCR33171

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Install thermostat

Wiring Thermostat, Indoor Unit and Outdoor Unit

Wire Thermostat to Indoor Unit

Connect 1, 2, R and C from the thermostat to 1, 2, R and C at the Indoor Unit.

Wire Outdoor Unit

Connect wires 1 and 2 from the Indoor Unit to 1 and 2 at the Outdoor Unit. Install the

transformer provided and connect to R and C at the Outdoor Unit. (NOTE: installing

the additional transformer is NOT required for inverter/variable speed outdoor com-

municating units. Additional transformer IS required for 2-stage outdoor communicat-

ing units.) Do NOT connect R and C between the Indoor Unit and Outdoor Unit. See

below.

CTK04

INDOOR

BOARD TERMINAL

CONNECTIONS

24VAC (HOT)

24VAC

(COMMON)

DATA 1

DATA 2

24VAC

240V

OUTDOOR

BOARD TERMINAL

CONNECTIONS

OUTDOOR

TRANSFORMER

INSTALLING THE ADDITIONAL TRANSFORMER IS NOT REQUIRED FOR INVERTER/VARIABLE

SPEED OUTDOOR COMMUNICATING UNITS. ADDITIONAL TRANSFORMER IS REQUIRED FOR

2-STAGE OUTDOOR COMMUNICATING UNITS.

M33168C

System Installation Guide

69-2688—11 I/O-CHTSTAT03

M3294

[If no wireless accessories are used, skip to Section 3.]

Portable Comfort Control

Install 2 fresh AAA alkaline batteries Install 3 fresh AA alkaline batteries

Outdoor air sensor Indoor air sensor

Install 2 fresh AA lithium batteries

Power optional accessories

The Honeywell RedLINK Internet Gateway gives your customers remote access to

home climate-control systems from any location with Internet access.

Using a Web browser, users can review and adjust indoor temperature,

system mode and other settings. The Gateway can also send alerts to as many as 6

email addresses if a problem occurs.

RedLINK

™

Internet Gateway

Connect power cord to

an electrical outlet not

controlled by a wall switch

Connect RedLINK Gateway to a

router or modem with Ethernet

cable (RJ45).

MCR32937

MCR32938

MCR32939

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Power optional accessories

TrueSTEAM

Connect the ABCD terminals between TrueSTEAM and the THM4000 Wireless

Adapter.

Adjust the DIP Switches on TrueSTEAM as follows when using the Wireless Adapter:

DIP3: UP

DIP4: UP

DIP5: DOWN

THM4000R1000

Tr ueSTEAM

MCR31476

543

OFF

Entry/Exit Remote or Vent Boost Remote

1 Remove the cover.

2 Insert the CR2450 coin cell battery (included) into

the slot at the bottom of the remote. See polarity

marking on the remote.

3 The LED will briefly flash green. If it flashes red,

battery is not good.

MCR33269

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Setup thermostat

Initial Power Up

1 Turn on AC power to the system.

2 Select Language. Press Next.

3 Select Application (Residential or

Commercial). Press Next.

The thermostat will iden tify the number

of units connected and then prompt

the installer to select the equipment

(Furnace or Air Handler, Heat Pump or

Air Conditioner) installed. Once config-

ured, the installer will be prompted to

add RedLINK accessories (page 9) and

setup the Installer Options (page 12).

4 Enter a Device Name. Press Next.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

MCR32935

MCR32934

While the Add Device screen is displayed

on the thermostat, press and release the

CONNECT button on each wireless device, as

described below. Accessories need to be at

least 2 feet away from the thermostat during

the linking process.

If you need to return to the "Add Device" screen to add devices later, press MENU

and scroll down to press INSTALLER OPTIONS. Enter the date code (password) when

prompted. The date code is printed on the back of the thermostat; or press MENU >

EQUIPMENT STATUS to find the date code. After you enter the password, scroll down to

press WIRELESS DEVICE MANAGER and then select ADD DEVICE.

MCR28847A

Link optional accessories to wireless network

Wireless outdoor sensor

Wireless indoor sensor

Press and release CONNECT. After

a short delay the thermostat will

display "Wireless Outdoor Sensor

added" on the Add Device screen.

Press and release CONNECT.

After a short delay, the status light

will glow green for 15 seconds.

If the status light turns red, the sensor did not link with the thermostat.

Battery level indicators (when batteries are inserted)

Good: Status light flashes green for 5 seconds.

Low: Status light flashes red for 5 seconds. Use fresh batteries.

Battery level indicators (during use)

Good: Status light remains off.

Low: Battery power will be depleted in about 2 months. Thermostat displays Low

Battery warning. Status light remains off.

Critical: Battery power will be depleted in about 2–3 weeks. Status light flashes red.

Press DONE after all devices have been linked

When power is interrupted, the equipment and the RedLINK

accessories will automatically restore communication after power

resumes.

If you have both a wired and wireless outdoor sensor installed, the

thermostat displays the reading from the wireless outdoor sensor.

The thermostat can use up to 6 optional

wireless sensors.

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Entry/Exit Remote or Vent Boost Remote

Press and release CONNECT button.

TrueSTEAM

Press and release the CONNECT button on the THM4000 Wireless Adapter. After a short delay, the CONNECTED status light will glow

steady green..

Link optional accessories to wireless network

MCR32943

RedLINK Internet Gateway

Press and release the button on the bottom of the Internet

Gateway. After a short delay, the RedLINK status light will glow

steady green.

The Internet Gateway must be registered online before

use at www.mytotalconnectcomfort.com. Enter the MAC

ID and MAC CRC numbers located on the bottom of

the Internet Gateway. For additional information, see

instructions provided with the device.

MCR32942

CONNECT

WIRELESS SETUP

Portable Comfort Control

The linking procedure will time out if there is no keypress for 30 minutes. To begin again,

press and hold in the lower right corner of the screen until the display changes (about 3

seconds).

Press CONNECT on the Portable Comfort Control display screen. Press DONE when the

screen displays "Connected." Press NO at the next screen to save and exit. (Or press

YES to link another thermostat.)

Error messages:

E1 29 Incompatible device cannot be connected.

E1 34 Low RF signal. Move device to a different location and try

again.

E1 38 Make sure the thermostat is in Wireless Setup mode,

and the Portable Comfort Control is at least 2 feet away.

MCR33096

After a short delay, the status light will glow

green for 15 seconds. If the status light

turns red, the remote did not link with the

thermostat for the connection process.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Mount optional accessories

1 Mount the sensor on a vertical exterior

wall, at least 6 inches below any

overhang. Choose a location protected

from direct sunlight.

2 Place sensor securely in bracket, facing

away from wall.

M28491

M28849A

[If no sensors are used, skip to Section 6.]

To install outdoor air sensor

To install indoor air sensor

To install Entry/Exit Remote or Vent Boost Remote

1 Remove the wallplate and mount it 4

to 6 feet above the floor on an interior

wall. Drill 3/16-inch holes for drywall,

7/32-inch for plaster.

2 Attach sensor securely to wallplate as

shown.

Mounting the remote is optional.

1 Remove the front cover from the

remote.

2 Use provided screws and wall anchors

to fasten the remote to the wall. Drill

3/16-inch holes for drywall, 7/32-inch

for plaster.

3 Replace the cover on the remote.

M32936B

M33095

Do not install the indoor air sensor where it can be affected by:

• Drafts or dead spots behind doors and in corners.

• Hot or cold air from ducts.

• Radiant heat from sun or appliances.

• Concealed pipes and chimneys.

• Unheated (uncooled) areas such as an outside wall

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Installer options (ISU)

Create Setup: Press CREATE SETUP to set all system settings one

by one.

View/Edit Current Setup: Press VIEW/EDIT CURRENT SETUP to

select a specific function and make quick changes.

Installer Test: Press INSTALLER TEST to quickly determine if the

heat, cool, fan and thermostat are operating properly. Minimum off

timers are ignored during the test.

Data Logs: Press DATA LOGS to view the Alerts Log and User

Interactions Log.

Wireless Device Manager: Press WIRELESS DEVICE MANAGER

to add or remove wireless accessories.

Advanced Options: Press ADVANCED OPTIONS to setup the

thermostat using a USB device or to restore the thermostat to the

factory default settings. See page 2 for more information on the USB

port.

TIP: You can use the thermostat USB port to download all system configuration and installer options, including your company

name and contact information. You can upload this data to each thermostat you install, to save time.

To setup the thermostat, press MENU and scroll down to press INSTALLER OPTIONS.

Enter the date code (password) when prompted. The date code is printed on the

back of the thermostat; or press MENU > EQUIPMENT STATUS to find the date code.

After you enter the password, press CREATE SETUP to setup the thermostat.

A brief summary of installer options follows. You can download a complete list of all

options at http://customer.honeywell.com.

1000 Language B

1010 Residential/Commercial B

1030 Device Name B

1030 Device Name on Home Screen C

1040 Programmable/Non-programmable B

1050 Fahrenheit/Celsius B

1052 Indoor Equipment Type B

1053 Air Handler Heater Kit Installed B

1054 Outdoor Equipment Type B

1056 Air Conditioner Communication B

1058 Furnace Type B

1059 Air Conditioner/Heat Pump Type B

1060 Outdoor Air Sensor B

2190 System Zoning - Backup Heat Control B

3000 Manual/Auto Changeover B

3000 Auto Changeover Deadband B

3010 Temperature Control Options B

3020 Finish With High Cool Stage B

3021 Finish With High Heat Stage B

3030 Staging Control - Cool Differentials B

3050-3060 Staging Control - Heat Differentials B

3090 Staging Control - Backup Heat Differentials B

3110 Backup Heat Upstage Timer B

3120 Outdoor Compressor Lockout B

3120 Outdoor Backup Heat Lockout B

3140 Cool/Compressor Cycles Per Hour B

3150 Heat Cycles Per Hour B

3160 Backup Heat Cycles Per Hour B

3170-3190 Cooling Derivative, Integral, Throttling range C

3200-3220 Heating Derivative, Integral, Throttling range C

3240 Minimum Compressor Off Time B

3260 Extended Fan Run Time in Cool B

3260 Extended Fan Run Time in Heat B

4000 Number of Schedule Periods B

4010 Pre-occupancy Purge Duration C

4020 Override: Standard or Initiate Occupancy C

4030 Override Duration C

4050 Minimum Recovery Settings - Heat C

4060 Maximum Recovery Settings - Heat C

4070 Minimum Recovery Settings - Cool C

4080 Maximum Recovery Settings - Cool C

4090 Adaptive Intelligent Recovery R

4100 Minimum Cool Setpoint B

4100 Maximum Heat Setpoint B

4110 Keypad Lockout B

4120 Entry/Exit Remote -

Home/Occupied Cool Setpoint B

4120 Entry/Exit Remote -

Home/Occupied Heat Setpoint B

4130 Entry/Exit Remote -

Away/Unoccupied Cool Setpoint B

ISU Function ISU Function

R: Residential C: Commercial B: Both

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

ComfortNet User Menu

Press MENU > COMFORTNET USER MENU

Press MENU and scroll down to press COMFORTNET USER MENU. Enter the date code

(password) when prompted. The date code is printed on the back of the thermostat;

or press MENU > EQUIPMENT STATUS to find the date code.

Each piece of equipment is divided into categories which may include: (Not all

menu options listed here may be available. Additional menu options may be dis-

played on the thermostat.)

• Diagnostics: Provides a fault history of the equipment and allows the

installer to clear the fault history.

• Identification: Provides the model and serial number of the equipment and

software revision information.

• Sensors: Provides the sensor data of the equipment. In some instances, it

4130 Entry/Exit Remote -

Away/Unoccupied Heat Setpoint B

4140 Entry/Exit Remote -

Vacation/Holiday Cool Setpoint B

4140 Entry/Exit Remote -

Vacation/Holiday Heat Setpoint B

5040 Indoor Sensors Used for Temperature Control B

7000 Filter Type B

7020 Number of Air Filters B

7110 Air Filter Replacement Reminder B

7110 Air Filter 2 Replacement Reminder B

7120 EAC Cell Cleaning Reminder B

7120 EAC Pre-Filter Cleaning Reminder B

7120 EAC Post-Filter Replacement Reminder B

8000 Humidifier Type B

8010 Indoor Sensor Used for Humidification Control B

8050 Humidification - Window Protection B

8060 System Modes Allowing Humidification B

8070 Humidification Control B

8100 Clean Tank / Water Filter Replacement Reminder B

8100 Humidifier Pad Replacement Reminder B

9000 Dehumidification Equipment B

9010 Indoor Sensor Used for Dehumidification Control B

9020 Humidity Sensor Displayed on the Home Screen B

9070 Dehumidification - Overcooling Limit R

9080 Dehumidification Control C

9090 Dehumidification Minimum On Time C

9100 High Humidity Comfort Reset Setting C

9180 Dehumidification Away Mode B

9190 Dehumidification Away Mode - Fan Control B

9200 Dehumidification Away Mode -

Low Limit Temperature B

9200 Dehumidification Away Mode -

Temperature Setting B

9200 Dehumidification Away Mode -

Dehumidification Setting B

9210 Dehumidifier Filter Replacement Reminder B

10000 Ventilation Type B

10050 Ventilation Control Method B

10090 Number of Bedrooms R

10090 Size of House R

10100 Enter Equipment Ventilation Rate R

10120 Ventilation Percent On Time B

10170 Ventilator Filter Cleaning Reminder B

11000 Number of UV Devices B

11050 UV Bulb Replacement Reminder B

11050 UV Bulb 2 Replacement Reminder B

12000 Installer Custom Reminders B

14000 Clock Format B

14010 Daylight Saving Time B

14020 Indoor Temperature Display Offset B

14020 Indoor Humidity Display Offset B

15000-15020 Dealer name, phone, email, website, message B

Installer options (ISU)

ISU Function ISU Function

may allow the installer to setup or turn off a sensor.

• Setup: Allows the installer to change the settings of the equipment.

• Status: Provides the current status of the equipment.

See equipment installer manual for specific submenu options available within

each category.

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Wiring humidifier to the IFC

Wiring TrueEASE to IFC

Wiring TrueSTEAM to IFC

To change installer setup (ISU) information, see pages 12-13.

IFC

THERMOSTAT

HUM

1. WIRE THERMOSTAT AND TrueSTEAM AS SHOWN.

2. SET THERMOSTAT ISU 8000 TO “STEAM”.

3. SET TrueSTEAM DIP SWITCHES AS SHOWN (3 DOWN, 4 UP, 5 DOWN).

NOTE

FAN INTERLOCK IS HANDLED BY THE COMFORTNET COMMUNICATION.

TrueSTEAM DIP SWITCHES

TRUESTEAM

MCR33172

24 V

HUM

EXT

OFF

AFS MONITOR RECOMMENDED

IFC

THERMOSTAT

HUM

1. WIRE THERMOSTAT AND TrueEASE AS SHOWN.

2. SET THERMOSTAT ISU 8000 TO “BYPASS OR FAN POWERED”.

3. SET TrueEASE DIP SWITCHES AS SHOWN :

• TOP DIP SWITCH – SET TO THE RIGHT

• BOTTOM DIP SWITCH – SET TO THE LEFT

NOTE

FAN INTERLOCK IS HANDLED BY THE COMFORTNET COMMUNICATION.

MCR33173

TrueEASE DIP SWITCHES

BYPASS

HUM

CONTROL

FAN

POWERED

TrueEASE

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Heat pump with outdoor temperature lockouts

Outdoor temperature lockouts are optional. See Installer Setup

options (ISU 3120).

Heat pump only

Heat pump with backup heat as needed *

Backup heat only

Heat pump only

Heat pump or backup heat operates *

Backup heat only

Outdoor temperatureOutdoor temperature

Backup heat lockout

Compressor lockout

* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup Heat

Upstage Timer expires. Heat pump stays ON when backup heat turns on.

* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup

Heat Upstage Timer expires. Heat pump turns OFF when backup heat turns on.

Electric - Backup heat allowed to run with heat pump

Fossil Fuel - Backup heat NOT allowed to run with heat pump

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Backup heat differential and upstage timer

Basic and Advanced Temperature Control Options (ISU 3010)

A backup heat differential and backup heat upstage timer can be set on heat pump

systems with backup heat. See installer setup options (ISU 3090-3110).

Normal operation

When the Backup Heat Differential is set to Comfort, the thermostat uses backup

heat as needed to keep the indoor temperature within 1° F (0.5° C) of the setpoint.

When the Backup Heat Differential is set to 2° F or higher, backup heat is not used

unless the indoor temperature drops to the Backup Heat Differential setting or the

Backup Heat Upstage Timer expires, whichever occurs first. The upstage timer starts

when the highest stage of the previous equipment type turns on.

Manual temperature change

When the Backup Heat Differential is set to Comfort, the thermostat uses backup

heat as needed to keep the indoor temperature within 1° F (0.5° C) of the setpoint.

When the Backup Heat Differential is set to 2° F or higher, if the heat pump is mak-

ing progress as expected, backup heat will not be used to reach the new setpoint.

Set to a higher number to use less backup heat (a greater difference between the

current indoor temperature and the new setpoint is required to turn on backup heat).

See notes below.

Programmed recovery

If the heat pump is making progress as expected, backup heat will not be used to

reach the setpoint of the next program period. Backup heat is always restricted dur-

ing a programmed recovery when the Adaptive Intelligent Recovery feature is used.

See note below.

Basic Options: The Installer Setup displays basic temperature control options

which include Backup Heat Differential, Backup Heat Upstage Timer and Outdoor

Temperature Lockouts. Note: Outdoor Temperature Lockouts only apply to Heat

Pump applications.

Advanced Options: The Installer Setup displays both Basic and Advanced Options.

Advanced temperature control options include Finish With High Cool Stage, Finish

With High Heat Stage, Temperature Differential settings between all stages and

Cycle Rate settings per stage.

During a programmed recovery (or when the temperature setpoint is changed by the user), the thermostat waits to turn on the

backup heat depending on system performance, load conditions and how many degrees the temperature setpoint is changed.

Backup heat will be used ONLY when the temperature is not rising quickly enough to reach the setpoint in a reasonable time.

If the backup heat was used in the last 2 hours because the heat pump was not able to maintain the setpoint, the thermostat

may turn on the backup heat earlier when the user raises the setpoint.

Finish With High Heat or Cool Stage - When a multi-stage heating or cooling system is used, this feature keeps the high stage

of the heating or cooling equipment running until the desired setpoint is reached.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Humidification

The thermostat reads the indoor humidity level and allows the user to set a humidifi-

cation setting with or without window protection.

Window Protection

Window Protection limits the amount of humidity to prevent frost or condensation on

windows. Window Protection (ISU 8050) requires an outdoor sensor.

The maximum humidity level that is allowed ("Window Limit") is displayed on the

Humidification Settings screen. The thermostat prevents frost or condensation on

windows by not allowing the humidity to go above the Window Limit when it is con-

trolling the humidifier. This helps inform the user as to why their humidity setting

might not be reached at times. The Window

Limit is based on the current outdoor tempera-

ture and the user's window protection setting.

If Window Protection is turned Off, the ther-

mostat controls the humidity level to the user's

desired humidity setting. Frost or condensation

may appear on windows.

Dehumidification - Residential

The thermostat reads the indoor humidity level and allows the user to set a dehu-

midification setting.

When set up for dehumidification using the cooling system, an overcooling limit can

be set from 0 F to 3 F (ISU 9070). The thermostat uses the cooling system to reduce

humidity by lowering the temperature up to 3 F below the current cool setpoint until

the desired humidity level is reached.

To see all dehumidification options, press MENU > INSTALLER OPTIONS > VIEW/EDIT CURRENT SETUP >

DEHUMIDIFICATION.

To see all humidification options, press MENU > INSTALLER OPTIONS > VIEW/EDIT CURRENT SETUP >

HUMIDIFICATION.

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Dehumidification - Commercial

The thermostat reads the indoor humidity level and allows the user to set a

dehumidification setting.

Dehumidification using the cooling system has the following methods of

dehumidification control (ISU 9080):

Basic: This option uses the cooling system to reach the desired humidity level.

Minimum On Time and High Humidity Comfort Reset are not used with this method.

This option should only be used if the equipment can lower the fan speed in a call for

dehumidification.

Minimum on Time (ISU 9090): This option ensures that the compressor runs long

enough to effectively reduce humidity when the cooling equipment is cycled on. The

compressor will run for the minimum "on time" you set until the desired humidity level

is reached.

High Humidity Comfort Reset (ISU 9100): This option uses the cooling system

to lower the temperature up to 5 F below the current cool setpoint until the desired

humidity is reached. The high humidity comfort range is from 1 to 5 F.

High Humidity Comfort Reset with Minimum On Time (ISU 9090 and ISU

9100): This method uses both options above to reduce humidity while maintaining a

comfortable temperature.

To see all dehumidification options, press MENU > INSTALLER OPTIONS > VIEW/EDIT CURRENT SETUP >

DEHUMIDIFICATION.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Dehumidification Away Mode

Dehumidification Away Mode protects the home when unoccupied for long periods

of time during hot and humid weather by maintaining the desired humidity and

temperature settings.

To start Dehumidification Away Mode, press

Menu, then press Dehumidification Away Mode.

The thermostat automatically follows settings

that are set by the dealer during installer setup.

Press Cancel to end Dehumidification Away

Mode.

Southern Dehumidification Away Mode

Options: (ISU 9180 to 9200)

• Fan: Auto, On or Circulate

• Low Limit Temperature Setting: The

thermostat allows the cooling system

to lower the indoor air to the Low Limit

Temperature Setting to control humidity.

• Temperature Setting: The temperature

maintained while Dehumidification Away

Mode is active and the desired humidity level is satisfied.

• Dehumidification Setting: The desired humidity level while Dehumidification

Away Mode is active.

Ventilation

Ventilation Control Method (ISU 10050)

The thermostat can control the fan to meet either ASHRAE or Percent On Time

settings. If the required ventilation has not been achieved for ASHRAE or Percent On

Time during calls for heat and cool, the thermostat will force the fan on.

• ASHRAE: The thermostat operates the fan to meet the ASHRAE 62.2

ventilation standard based on CFM, number of bedrooms, and square footage

of the house. ASHRAE 62.2 can only be met if the fan is running. If the fan is

off for any reason (set up to turn Off during Sleep period, turned off by user

etc.), ASHRAE 62.2 is not met during those times.

• Percent On Time: The thermostat operates the fan based on a percentage

entered in the installer setup (ISU 10120). For example, if Percent On Time

is set to 50%, the fan will run at random times during a 1 hour period until it

reaches a 50% run time (approximately 30 minutes). Options 10% to 100%.

To see all ventilation options, press MENU > INSTALLER OPTIONS > VIEW/EDIT CURRENT SETUP >

VENTILATION.

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Indoor sensor operation

Temperature control

The thermostat can be set to respond to its

internal temperature sensor, or to an optional

remote indoor sensor. If multiple sensors are

used, the thermostat will respond to an aver-

age of temperatures detected at each sensor.

Humidification control

If optional remote indoor sensors are installed,

you can choose which sensor you want to use

for humidification control. You can use a differ-

ent sensor for dehumidification.

Dehumidification control

If optional remote indoor sensors are installed,

you can choose which sensor you want to use

for dehumidification control. For example, you

can use one sensor for humidification control,

and another for dehumidification.

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Alerts Log

MENU > INSTALLER OPTIONS > DATA LOGS > ALERTS LOG

The thermostat saves the most recent 25 alerts. It records the date, time, alert status

(snoozed, dismissed, recovered), and diagnostic information to help you identify and

correct problems.

User Interactions Log

MENU > INSTALLER OPTIONS > DATA LOGS > USER INTERACTIONS LOG

Check this log to find out if a problem was caused by an accidental user error.

The log shows most changes made to thermostat settings, by time and date, and

describes what change was made.

The thermostat records the most recent 250 changes. You can quickly search them

by date and time, or by function. This feature can be turned off if necessary, so that

no user interactions are recorded.

Examples:

* [date, time] Heat temperature set to 80° F

* [date, time] System mode set to Off

* [date, time] Installer setup changed — heating equipment type

Replacing system components

Follow steps below to disconnect the thermostat and RedLINK accessories.

To replace a thermostat

At the Portable Comfort Control

1 Press and hold the blank space (or arrow if present)

in the lower right hand corner of the screen until the

display changes.

2 Press REMOVE, then YES to disconnect from the old

thermostat.

At the Indoor Sensor, Entry/Exit Remote, Vent Boost Remote, RedLINK Internet

Gateway or TrueSTEAM Wireless Adapter

1 Press and hold the CONNECT button on the RedLINK accessory until the status

light glows amber (hold for about 10 seconds). This will disconnect the device

from the old thermostat.

Re-connect RedLINK accessories

1 Follow the steps in “Link optional accessories to wireless network” on page 9.

MCR32958

Press and hold

in lower right

corner of screen

System Installation Guide

69-2688—11 I/O-CHTSTAT03

Replacing system components

To remove accessories from a thermostat

At the thermostat

1 Press MENU and scroll down to press INSTALLER OPTIONS. Enter the date

code (password) when prompted. The date code is printed on the back of the

thermostat; or press MENU > EQUIPMENT STATUS to find the date code.

2 After you enter the password, scroll down to select WIRELESS DEVICE MANAGER.

3 Press REMOVE DEVICE, then select the device you want to remove.

Specifications & replacement parts

Operating Ambient Temperature

Thermostat: 32 to 120° F (0 to 48.9° C)

Portable Comfort Control: 32 to 120° F (0 to 48.9° C)

Wireless Outdoor Sensor: -40 to 140° F (-40 to 60° C)

Wireless Indoor Sensor: 0 to 120° F (-17.8 to 48.9° C)

– For Optimal Battery Life: 35 to 114° F (1.7 to 45.6° C)

RedLINK Internet Gateway: 32 to 120° F (0 to 48.9° C)

Operating Relative Humidity

Thermostat: 5% to 90% (non-condensing)

Portable Comfort Control: 5% to 90% (non-condensing)

Wireless Outdoor Sensor: 0% to 100% (condensing)

Wireless Indoor Sensor: 5% to 90% (non-condensing)

RedLINK Internet Gateway: 5% to 95% (non-condensing)

Physical Dimensions (height, width, depth)

Thermostat: 3-7/8 x 6-13/16 x 1-7/16 inches (99 x 173 mm x 36 mm)

Wireless Outdoor Sensor: 5 x 3-1/2 x 1-11/16 inches (127 x 89 x 43 mm)

Wireless Indoor Sensor: 2-7/8 x 1-7/8 x 15/16 inches (74 x 48 x 24 mm)

Portable Comfort Control: 6-1/4 x 3-1/8 x 1-5/8 inches (158 x 80 x 38 mm)

RedLINK Internet Gateway: 6 x 4-7/8 x 2-1/2 inches (152 x 124 x 64 mm)

Electrical Ratings

18 to 30 VAC

Accessories & Replacement Parts

Item Honeywell Part Number

RedLINK Internet Gateway THM6000R1002

Entry/Exit Remote REM1000R1003

Vent Boost Remote HVC20A1000

Portable Comfort Control REM5000R1001

Wireless Outdoor Sensor C7089R1013

Wireless Indoor Sensor C7189R1004

Cover Plate (covers marks left by old thermostats) 50028399-001

Battery Pack (For demo use only) THP1000A1007

CTK04 ComfortNet™ Communicating Thermostat

I/O-CHTSTAT03 69-2688—11

Regulatory information

FCC Compliance Statement (Part 15.19) (USA only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1 This device may not cause harmful interference, and

2 This device must accept any interference received, including interference that may cause undesired operation.

FCC Warning (Part 15.21) (USA only)

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment.

FCC Interference Statement (Part 15.105 (b)) (USA only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment

generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Thermostats and outdoor sensor

To comply with FCC and Industry Canada RF exposure limits for general population/ uncontrolled exposure, the antenna(s) used for

these transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or

operating in conjunction with any other antenna or transmitter.

Portable Comfort Control

This portable transmitter with its antenna complies with FCC and Industry Canada RF exposure limits for general population/

uncontrolled exposure. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

Section 7.1.2 of RSS-GEN

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of type and maximum (or lesser)

gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and

its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful

communication.

Section 7.1.3 of RSS-GEN

Operation is subject to the following two conditions:

1 this device may not cause interference, and

2 this device must accept any interference, including interference that may cause undesired operation of the device.

Honeywell International Inc.

1985 Douglas Drive North

Golden Valley, MN 55422

http://customer.honeywell.com

Goodman Manufacturing Co., LP

Suite 500

5151 San Felipe

Houston, TX 77056

69-2688—11 M.S. Rev. 10-15

I/O-CHTSTAT03

Printed in U.S.A.

Need Help?

For assistance please visit www.ComfortNet1.com, or call toll-free: (888) 593-9988