New York Islanders Fans Experience
Contactless Commerce at UBS Arena, Powered by Fiserv
Fiserv is the official hardware and software technology provider
for in-venue payments and commerce at UBS Arena
BELMONT PARK, N.Y., (December 16, 2021) – The New York Islanders and UBS Arena at Belmont Park,
the New York metropolitan area’s newest premier entertainment and sports venue, are engaging fans,
streamlining food and beverage ordering, and meeting growing consumer demand for digital and
contactless payment options with the implementation of Clover® point-of-sale hardware and Bypass
point-of-sale software from Fiserv, Inc., a leading global provider of payments and financial services
technology.
“Built from the ground up with a premier fan experience in mind, UBS Arena opened on November 20
with cutting-edge technology that prioritizes digital engagement designed to delight our fans before,
during, and after every event,” said Hank Abate, President Arena Operations at UBS Arena. “Grabbing one
of our new Islander chicken sandwiches and a drink is a part of the experience for many event attendees,
and with Fiserv we are making it easy for fans at UBS Arena to place an order, pick up, and pay in a
moment.”
Supporting mobile and in-app ordering, self-service kiosks, grab-and-go marketplaces, and touchless
order fulfillment, Fiserv has implemented a fully cashless payments ecosystem at UBS Arena. More than
350 Clover devices enable quick and contactless purchasing that shortens concession queues and allows
hockey fans and concert goers to spend more time enjoying the event.
“As consumers embrace digital engagement, sporting and event venue operators have a timely
opportunity to build better experiences for fans while streamlining their own operations,” said Geoff
Johnson, general manager of Bypass at Fiserv. “With new digital and self-serve ordering and payment
options, Islander fans at UBS Arena will enjoy more time watching the action on the ice.”
Clover is a complete point-of-sale and business-management platform enabling businesses to maximize
their operating efficiencies and grow, while providing customers flexible ways to pay. Powering the fan
experience in more than 50 major professional sports stadiums and 300 other venues across the U.S, the
combination of Clover and Bypass allows venues to optimize their front- and back-of-house service
operations, while also gaining access to real-time data and analytics for sales and operational
performance.
“Using Bypass technology from Fiserv has enabled us to further reimagine our approach to concessions,
delivering a next-generation experience for fans,” said Bob Thormeier, vice president of operations for
Delaware North Sportservice, the hospitality and foodservice provider at UBS Arena. “We’ve traded out
many of the classic ‘belly-up’ concession stands for more market-style concepts at UBS Arena, allowing
guests more flexibility when ordering, followed by a quick, seamless checkout process with the Bypass
technology.”
UBS Arena at Belmont Park is made for music and built for hockey. New York’s newest premier
entertainment and sports venue and home of the New York Islanders is developed in partnership with
Oak View Group, the New York Islanders, and Jeff Wilpon, with Sterling Project Development serving as
development manager. Providing a significant boost to the regional economy, especially when economic
activity has been greatly impacted by the COVID-19 pandemic, the world-class entertainment venue, with
its timeless and classic design, bridges its iconic past with today’s advanced technology and amenities.
The $1.1 billion multi-purpose, state of the art arena will host more than 150 major events annually while
delivering an unmatched live entertainment experience including clear sightlines and premier acoustics.
UBS Arena is designed to hold up to 19,000 people for concerts and around 17,000 for NHL games. In an
effort to build a greener future, UBS Arena intends on being carbon neutral for operations before 2024,
which will make it the first arena to do so on the eastern United States seaboard.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) aspires to move money and information in a way that moves the world. As a
global leader in payments and financial technology, the company helps clients achieve best-in-class results
through a commitment to innovation and excellence in areas including account processing and digital
banking solutions; card issuer processing and network services; payments; e-commerce; merchant
acquiring and processing; and the Clover
®
cloud-based point-of-sale solution. Fiserv is a member of the
S&P 500
®
Index and the FORTUNE
®
500, and is among FORTUNE World’s Most Admired Companies
®
.
Visit fiserv.com and follow on social media for more information and the latest company news.
About UBS Arena
UBS Arena at Belmont Park is made for music and built for hockey. New York's newest premier
entertainment and sports venue and home of the New York Islanders is developed in partnership with
Oak View Group, the New York Islanders, and Jeff Wilpon with Sterling Project Development serving as
development manager. The state of the art arena will host more than 150 major events annually while
delivering an unmatched live entertainment experience including clear sightlines and premier acoustics.
In an effort to build a greener future, UBS Arena intends on being carbon neutral for operations by 2024.
Located on the historic grounds of Belmont Park, UBS Arena is located seven miles from JFK International
Airport and is accessible via car and ride share at exits 26A, 26B, and 26D off the Cross Island Parkway. For
guests using the Long Island Rail Road, UBS Arena will be accessible to East and Westbound travelers at
the Queens Village LIRR station, Eastbound travelers at the brand-new Elmont Station (accessible
Westbound in Fall 2022), and via the Belmont Spur station, operating from Jamaica on event days. In
addition to the Long Island Rail Road, the arena is also accessible via MTA Bus Routes Q2 and Q110 and
the Nassau County Inter-Express N6 bus service.
Upcoming events at UBS Arena at Belmont Park include a sold out Sebastian Maniscalco show on
December 27, Imagine Dragons on February 14, 2022 and TOOL on February 23, 2022.
For additional information, please visit UBSArena.com or @UBSArena on Facebook, Instagram and
Twitter.
About the New York Islanders
Founded in 1972, the New York Islanders Hockey Club is the proud winner of four Stanley Cup
Championships and a record nineteen consecutive playoff series victories. The Islanders have had nine
members inducted into the Hockey Hall of Fame and play in the National Hockey League’s Eastern
Conference.
The Islanders Children’s Foundation has helped countless youngsters in need around the world since its
inception. Donations are raised through the efforts of our players, management, and employees, along
with our fans and partners.
UBS Arena at Belmont Park is the team’s new, state of the art home starting this season.
# # #
MEDIA CONTACTS:
Chase Wallace
Fiserv, Inc.
chase.wallace@fiserv.com
Kerry Graue
Scoop Marketing for UBS Arena
Jay Beberman
New York Islanders
jay.beberman@newyorkislanders.com
