RELEASE NOTES
MOBILE ALERT
February 22, 2019
February 22, 2019 2
Contents
About This Release .................................................................................................................... 3
New Technology ......................................................................................................................... 3
Mobile Alert on M.App Exchange .......................................................................................... 3
Mobile Alert Configurator ....................................................................................................... 4
Increased Limit on Number of Categories ....................................................................... 4
Linked Online Documentation ......................................................................................... 5
Mobile Alert Viewer ................................................................................................................ 5
Search Function in Mobile Alert Viewer ........................................................................... 5
Enhanced Data Export to CSV ......................................................................................... 6
More Data in Tooltips ....................................................................................................... 6
Mobile Alert Mobile Application .............................................................................................. 6
Improved Look and Feel ................................................................................................... 7
Report an Incident without an Image ............................................................................... 8
Select Photo(s) from Gallery ............................................................................................ 9
Retake Photo on Devices with Android OS ..................................................................... 9
New Language Support .................................................................................................... 9
Improved User Privacy ................................................................................................... 10
Demo Configuration option............................................................................................. 10
System Requirements ............................................................................................................. 11
Issues Resolved ....................................................................................................................... 12
About Us.................................................................................................................................... 14
Copyright................................................................................................................................... 15
About This Release
February 22, 2019 3
ABOUT THIS RELEASE
This document describes the most recent enhancements made to Mobile Alert. Although the information in this
document is current as of this product release, please see the Hexagon Geospatial Support website for the
most current version.
This release includes both enhancements and fixes. For information on new features, see the New Technology
section. For information on fixes that were made for this release, see the Issues Resolved section.
This document is only an overview and does not provide all of the details about the product's capabilities. See
the online help and other documents provided with the Hexagon Geospatial Mobile Product Family for more
information.
NEW TECHNOLOGY
MOBILE ALERT ON M.APP EXCHANGE
Mobile Alert benefits from being a part of M.App Portfolio. Both Mobile Alert Configurator and Mobile Alert
Viewer are dedicated Smart M.Apps and are accessible from M.App Exchange in any place and at any time.
New Technology
February 22, 2019 4
MOBILE ALERT CONFIGURATOR
Mobile Alert Configurator assists in defining the core Mobile Alert settings: app name and purpose, area of
interest, incident categories and their graphical representation, email notifications, and access credentials to
the Mobile Alert Viewer to see full list of reported incidents. All of this can be done in five easy steps with no
GIS or IT knowledge required. Moreover, the configuration can be updated at any time and is immediately
reflected in the Mobile Alert apps.
INCREASED LIMIT ON NUMBER OF CATEGORIES
The fixed number of twelve (12) categories in Mobile Alert configuration is no longer the limit. Now, up to thirty
(30) different categories can be defined for Mobile Alert application. The minimum number of categories is two
(2).
New Technology
February 22, 2019 5
LINKED ONLINE DOCUMENTATION
The Hexagon Mobile Alert Administrator Guide is available online in the Documentation Portal. You can access
the online Administrator Guide directly from the Mobile Alert Configurator and Mobile Alert Viewer. Just click
the❔ icon and the help will open in a new tab on your default web browser.
This guide contains detailed information about how to:
• Configure the application using the Mobile Alert Configurator
• Install Mobile Alert onto mobile devices
• Report incidents using Mobile Alert
• View and manage entries using the Mobile Alert Viewer
MOBILE ALERT VIEWER
Mobile Alert Viewer displays real-time incidents reported by citizens in the configured area and pinpoints them
on a map by latitude and longitude. The subscribing organization can view the reported incident details such as
incident type, identifier, address, and comments. Interactive charts support the enhancement of situational
awareness by allowing the user to display the number of incidents per selected time period and filter the
occurrences by category.
SEARCH FUNCTION IN MOBILE ALERT VIEWER
The ability to search for geographical names and points of interest has been added to the Mobile Alert Viewer.
The search field is available in the top left corner of the application window. As you type in your search query,
a drop-down list appears to offer auto-filled suggested search results. Click on a name in the list of search
results to zoom in to the specified location.
New Technology
February 22, 2019 6
ENHANCED DATA EXPORT TO CSV
Several improvements were made to the functionality of exporting data to a CSV file. In this release, phone
numbers and coordinates attached to the incident report photo(s) are included in the exported data set. Here it
is worth mentioning that unused attributes in the data table were excluded from the CSV export.
MORE DATA IN TOOLTIPS
Incident tooltips now also display the phone number of the incident reporter. The phone number will be
displayed in the tooltip only on the condition that the user provides permission to publish the phone number in
the application settings.
MOBILE ALERT MOBILE APPLICATION
Mobile Alert app uses the configuration set in Mobile Alert Configurator to display the categories for incidents
to report within the area of interest. The categories display in Mobile Alert app only when the app is run within
the predefined area of interest.
Citizens can easily download the app for free from an app store. With this straightforward app they can:
⚫ Take a photo of an incident
⚫ Choose a category to report the incident
⚫ Write an optional comment
⚫ Enter location (if GPS accuracy is poor, Bing Maps can be used to pinpoint location)
⚫ Optionally, provide contact information for authorities to follow up
New Technology
February 22, 2019 7
Mobile Alert app provides an easy yet powerful engine for quick crowdsourcing of information. This way it can
significantly improve the collaboration between citizens and local governments.
IMPROVED LOOK AND FEEL
The appearance and user experience of the Mobile Alert application have been improved. In the new release
of Mobile Alert, the categories are available immediately after the application launches. The new design makes
navigating and using the application even more intuitive. On one screen, the user sees all categories for a
given configuration without needing to scroll up or down. Big, legible icons help users find and select
categories efficiently.
New Technology
February 22, 2019 8
REPORT AN INCIDENT WITHOUT AN IMAGE
Photos are no longer mandatory when submitting an issue. Users who must report an incident without taking a
photo or selecting one from the gallery are instead required to provide a written comment.
In Mobile Alert Viewer, tooltips are displayed for all incidents whether they include incident photo or not.
New Technology
February 22, 2019 9
SELECT PHOTO(S) FROM GALLERY
In this Mobile Alert release an incident photo can be taken instantly in the field or an existing photo can be
picked from a gallery. Users now also have the ability to attach multiple photos to a single incident report when
selecting photos from the gallery.
RETAKE PHOTO ON DEVICES WITH ANDROID OS
As of the 2018 release, Mobile Alert users can retake a photo on mobile devices that operate on the Android
operating system. If the photo preview appears blurry or off-center, just tap the Retake option to capture a new
photo without needing to delete the first photo or start over.
NEW LANGUAGE SUPPORT
Mobile Alert comes localized to a variety of languages and now supports Dutch.
February 22, 2019 10
IMPROVED USER PRIVACY
At Hexagon Geospatial, we care about user privacy. The incident reporter phone number is now visible in the
Mobile Alert Viewer application only on the condition that the user provides consent for publishing this
information. Permission is granted when the user provides personal information and selects the Hexagon
Geospatial Privacy Policy option in the Mobile Alert application settings.
DEMO CONFIGURATION OPTION
When a subscribing organization does not exist in the user’s area, Mobile Alert application prompts user to
continue using Mobile Alert app in demo mode.
System Requirements
February 22, 2019 11
SYSTEM REQUIREMENTS
Operating Systems
(Phone)
⚫ iOS version 11.x or later
Tested devices: iPhone 4, 4S, 5, 5S, 6
⚫ Android version 4.4 (KitKat) or later
Tested devices: Samsung Note 3, Samsung Galaxy Ace 2, Samsung Galaxy Trend,
Samsung S6 Edge +
Data formats
⚫ GeoPackage 1.0.0
Issues Resolved
February 22, 2019 12
ISSUES RESOLVED
Jira #
Summary
MA-740
Changes of categories
or titles done in Mobile
Alert Configurator are
not visible immediately
in Mobile Alert App.
MA-736
Hash passwords stored
in the db
MA-738
Incident type attribute
values in WFS aren't
updated when category
name is updated
MA-731
Users should receive all
email notifications even
when a different
notification for a
particular category is
set.
MA-874
Enhance visibility of pop-
up in Mobile Alert Viewer
MA-875
Improvement on
category deletion in
Mobile Alert Configurator
MA-895
When publish service is
unavailable we can
create MA Viewer
account which already
exists
Issues Resolved
February 22, 2019 13
MA-878
Changes are lost when
user switches between
tabs
MA-966
Table chart display
seconds instead of
minutes
MA-967
Timeline widget has bad
labels in "show all" mode
MA-968
Notification issues
About Us
February 22, 2019 14
ABOUT US
Hexagon Geospatial helps you make sense of the dynamically changing world. We enable you to envision,
experience and communicate geographic information. Our technology provides you the form to design,
develop and deliver solutions that solve complex, real-world challenges. Ultimately, this is realized through our
creative software products and platforms.
CUSTOMERS. Globally, a wide variety of organizations rely on our products daily including local, state and
national mapping agencies, transportation departments, defense organizations, engineering and utility
companies, and businesses serving agriculture and natural resource needs. Our portfolio enables these
organizations to holistically understand change and make clear, reliable decisions.
TECHNOLOGY. Our priority is to deliver products, platforms and solutions that make our customers
successful. Hexagon Geospatial is focused on developing technology that displays and interprets information
in a personalized, meaningful way. We enable you to transform location-based content into dynamic and
useable business information that creatively conveys the answers you need.
PARTNERS. As an organization, we are partner-focused, working alongside our channel to ensure we
succeed together. We provide the right platforms, products, and support to our business partners so that they
may successfully deliver sophisticated solutions for their customers. We recognize that we greatly extend our
reach and influence by cultivating channel partner relationships both inside and outside of Hexagon.
TEAM. As an employer, we recognize that the success of our business is the result of our highly motivated and
collaborative staff. At Hexagon Geospatial, we celebrate a diverse set of people and talents, and we respect
people for who they are and the wealth of knowledge they bring to the table. We retain talent by fostering
individual development and ensuring frequent opportunities to learn and grow.
HEXAGON. Hexagon’s solutions integrate sensors, software, domain knowledge and customer workflows into
intelligent information ecosystems that deliver actionable information. They are used in a broad range of vital
industries.
Hexagon (Nasdaq Stockholm: HEXA B) has more than 18,000 employees in 50 countries and net sales of
approximately 3.3bn USD. Learn more at hexagon.com and follow us @HexagonAB.
Copyright
February 22, 2019 15
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