Customer Service Cover Letter
Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email
Name of the Company
Job Title
Street
City, State Zip
Dear Hiring Manager,
I am writing to you in response to the Customer Service Representative job
advertisement listed on your website. Having worked for [Your Previous Company’s
Name] for more than five years, I have developed multiple skills required for this type
of job. I am excellent in communicating with customers over the phone. In addition, I
can easily deal with agitated customers. Also, patience is one of my key
characteristics, and I enjoy working with people.
I am used to working on multiple projects at the same time since multitasking
motivates me to do my best. With the experience I possess, I can offer innovative
ideas that will help your business grow.
My daily duties included answering over 50 calls and solving various issues that our
customers had. Furthermore, I communicated with business owners to solicit sales
for our services. During my tenure, I helped develop a new sales strategy which
helped reduce costs. Since it was a huge success, it has been used at the company
ever since.
Having all the needed requirements for this position, I feel I would be a valuable
addition to your company. I hope that you will feel the same after reviewing my
application. I eagerly await the opportunity to elaborate on how my experience and
specific set of skills can profit your company.
Thank you very much for your consideration.
I am looking forward to hearing from you.
Kind regards,
[Your Name]