THE UNIVERSITY OF TEXAS AT TYLER
SOULES COLLEGE OF BUSINESS
Spring 2024
________________________________________________________________________________________
Course Title: Advanced Marketing Fundamentals (MARK 5320)
Course Type: Online Course
(*Please check Canvas regularly)
Instructor Information
Instructor: Dr. JungHwa (Jenny) Hong
Office: COB 350.45
(*Email is the primary contact.)
_________________________________________________________________________________________
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COURSE PHILOSOPHY AND CONTENTS
Marketing is defined as “the activity, set of institutions, and process for creating, communicating, delivering,
and exchanging offerings that have value for consumers, clients, partners, and society at large” (American
Marketing Association, 2007). The discipline of marketing starts with the consumer and recognizes that how
effectively a company can meet the consumers’ needs is the key to profitability.
In MARK 5320, you will learn the Fundamental key elements of marketing, including strategy, segmentation,
targeting positioning, consumer behavior, marketing research, distribution, promotion, pricing, international
marketing, and customer satisfaction.
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COURSE OBJECTIVES
The primary goal of this course is to develop functional competency in marketing, and the desired outcome is
that students, after taking this course, are able to apply knowledge of marketing to make effective business
decisions.
The learning objectives are to be able to:
(a) Define the 4P’s.
(b) Implement the 4P’s
(c) Create marketing plan
(d) Make strategic marketing decisions
(e) Improve critical thinking by identifying marketing problems and providing solutions/managerial
implications
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TEXT BOOK & COURSE MATERIAL
REQUIRED Textbook: Principles of Marketing Version 3.0 (or 4.0), Jeff F. Tanner, Jr. and Mary Anne
Raymond, Flatworld Knowledge (978-1-4533-7449-8). You can order through the university bookstore or from
Flatworld Knowledge https://students.flatworldknowledge.com/course/2557331. Either an E-book or paperback
book is acceptable. A used textbook is acceptable because there are no publisher homework assignments or
activities.
PowerPoint Slides: Download my lecture outline slides for each topic from the Canvas
** Please check Canvas announcements and updates regularly and get a notification of class
announcements via email as well.
REQUIRED EQUIPMENT: Our class discussions will require a web camera with a microphone to submit
these assignments. If you do not have a web camera built into your laptop or desktop, you will need to purchase
an inexpensive one. I found one on Amazon for $9.99 Amazon Web Camera
METHOD OF INSTRUCTION
It will involve readings, instructor powerpoint presentations, video discussions, and distinct types of
assignments so that you can understand the key elements of marketing, and how they are interlinked with each
other.
COMMUNICATION
You are expected to check Canvas and your email regularly for any updates regarding this course. Email is my
primary contact and the fastest way that you get a response from me. You can communicate with me to clarify
any problems regarding class materials and/or assignments. Please make sure that you send an email to this
address: [email protected]. (NO patriots email: I DO NOT use patriots email address). I will do my best to
respond to emails within 24 hours during the weekdays and 48 hours on the weekends.
** For students who enrolled in face-to-face MARK 5320 classes (e.g. international students) :
You are required to meet me or TA in person for three times during this entire semester. Otherthan this
appointment, you can work on online for the class materials.
Please email me before you plan to visit me or TA.
These are three time slots that you can visit.
1/23-1:30-3 pm
2/13- 12:30-3 pm
3/4 12:30-3 pm
EVALUATION
Your course grade will be determined as follows:
Method
Points
Quizzes (20 pts * 10 quizzes)
200
Final Project (Marketing Plan)
Discussions:
1. Viral Ads. via Flipgrid (50)
2. Current topic in MKTG (50)
3. Social Media Marketing/ Digital Marketing (50)
200
150
Total
550
** Please note that poor performance in any one or more of the above components of your grade cannot
be made-up by any extra assignment or report.
COURSE GRADE
Each of the course requirements will be graded by assigning numerical points. Your final letter grade for this
class will be assigned only at the end of the course based on the points accumulated by the student. The final
letter grade will be determined as follows:
A =
Above 450 points (90%)
B =
400 - 449 (80%)
C =
350 - 399 (70%)
D =
300 - 349 (60%)
F =
Below 300
*Please note the following:
1) I will definitely fail a student for dishonest behavior e.g., cheating or plagiarism in exams or assignments
2) This class may seem easy but that does not automatically imply that you will earn an A in the class
3) Also, just because you worked hard for this class does not automatically entitle you to an A in this class.
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(A) PPT LECTURE
PPT Lecture: Please read the textbook and take my power point slide lecture before taking the quiz.
I recorded my voice into the ppt slides to help you understand the important fundamentals of marketing. Please
click the audio button to listen to my explanations about the concepts in the slide. My ppt slides focus only the
most important concepts that you have to takeaways from each chapter. My goal is to help you understand the
concepts clearly and critically think about them to apply to the real world problems. If you have any questions or
need for elaboration or clarification about the topics or concepts, please feel free to contact me.
(B) ASSIGNMENTS
1. QUIZ (200 pts)
There is NO EXAM. Instead, you will have 10 quizzes and each quiz covers 1 or 2 chapter(s). (20 points for
one quiz * 10 quizzes). In order to have a good grade on the quiz, please 1) read the textbook of the chapter, 2)
take my video lecture to understand the important concepts clearly and take away, and 3) review the important
concepts and theories in the Power Point slides. The questions will be based on the contents you learned. Quiz
includes all multiple-choice questions and it will be posted on Canvas. Please make sure that you submit on
time. You will have 2 attempts to make sure you understand the concepts clearly and take away useful
knowledge. No Late Submission!
2. DISCUSSIONS (total 150 pts)
1) Viral Ads. (50 pts)
What Makes an Ad Go Viral?
The assignment is based on 6 Sticky Principles articulated by Chip and Dan Heath in their book, Made to Stick.
The 6 Sticky Principles will be summarized and explained. For this assignment, you will have to find an ad that
you believe has gone viral. Please write a short summary of how the ad embodies the principles. You will
present the ads and your reflection based on sticky principles. You will use Flipgrid application on Canvas to
work on this assignment. It is required to record your presentation and upload the video. More detailed
information will be on canvas.
2) Social Media Marketing (50 pts)
Students will choose 1 social media platform and discuss its effectiveness for marketing. This task will allow
students to think critically about the issues, concerns, and benefits of social media as a marketing tool. More
detailed information will be on canvas.
3) Current Topic in Marketing (50 pts)
The objective of this task allows students to think critically about the current issues. For example, covid-19 is still
an issue that influences consumer’s daily life, and marketers develop strategies accordingly. You will present how
marketers and consumers react to covid-19. You may write a short reflective essay or make ppt slides including the
analysis of the situation, and your reflection. You may present and lead the discussion with classmates. More
detailed information will be provided.
3. FINAL PROJECT PRESENTATION- MARKETING PLAN (100 pts)
The objective of the final project is to enable students to understand and apply the concepts learned in this class
to real-life marketing problems. The project is worth 100 points. For the purpose of this project, you will have
to present a business plan and provide an analysis of how your company utilizes various marketing activities to
create value for its customers. You will find a brand/company and analyze its marketing strategy and develop
marketing plan. You will make your presentation on powerpoint by inserting your voice into each slide to explain.
More detailed information will be provided on canvas. NO LATE SUBMISSION!
(C) EXTRA-CREDIT OPPORTUNITY
You may have the opportunity to earn up to extra credit points by participating in surveys conducted by
faculty as part of their research. Your participation is voluntary, your responses are completely confidential, and
the extra points are added after the grade cutoffs are established.
COLLEGE OF BUSINESS STATEMENT OF ETHICS
The ethical problems facing local, national and global business communities are an ever-increasing challenge. It
is essential the College of Business and Technology help student s prepare for lives of personal integrity,
responsible citizenship, and public service. In order to accomplish these goals, both student s and faculty of the
College of Business and Technology at The University of Texas at Tyler will:
Ensure honesty in all behavior, never cheating or knowingly giving false information.
Create an atmosphere of mutual respect for all students and faculty regardless of race, creed, gender, age
or religion.
Develop any environment conductive to learning.
Encourage and support student organizations and activities.
Protect property and personal information from theft, damage and misuse.
Conduct yourself in a professional manner both on and off campus
ACADEMIC DISHONESTY STATEMENT
The faculty expects from its students a high level of responsibility and academic honesty. Because the value of
an academic degree depends upon the absolute integrity of the work done by the student for that degree, it is
imperative that a student demonstrates a high standard of individual honor in his or her scholastic work.
Scholastic dishonesty includes, but is not limited to, statements, acts or omissions related to applications for
enrollment of the award of a degree, and/or the submission, as one’s own work of material that is not one’s own.
As a general rule, scholastic dishonesty involves one of the following acts: cheating, plagiarism, collusion and/or
falsifying academic records. Students suspected of academic dishonesty are subject to disciplinary proceedings.
University regulations require the instructor to report all suspected cases of academic dishonesty to the Dean of
Students for disciplinary action. In the event disciplinary measures are imposed on the student, it becomes part of
the students’ official school records. Also, please note that the handbook obligates you to report all observed cases
of academic dishonesty to the instructor.
GRADE REPLACEMENT/FORGIVENESS AND CENSUS DATE POLICIES
Students repeating a course for grade forgiveness (grade replacement) must file a Grade Replacement Contract
with the Enrollment Services Center (ADM 230) on or before the Census Date of the semester in which the course
will be repeated. Grade Replacement Contracts are available in the Enrollment Services Center or at
http://www.uttyler.edu/registrar.
Each semester’s Census Date can be found on the Contract itself, on the Academic Calendar, or in the information
pamphlets published each semester by the Office of the Registrar. Failure to file a Grade Replacement Contract
will result in both the original and repeated grade being used to calculate your overall grade point average.
Undergraduates are eligible to exercise grade replacement for only three course repeats during their career at UT
Tyler; graduates are eligible for two grade replacements. Full policy details are printed on each Grade
Replacement Contract.
The Census Date is the deadline for many forms and enrollment actions that students need to be aware of. These
include:
Submitting Grade Replacement Contracts, Transient Forms, requests to withhold directory information,
approvals for taking courses as Audit, Pass/Fail or Credit/No Credit.
Receiving 100% refunds for partial withdrawals. (There is no refund for these after the Census Date)
Schedule adjustments (section changes, adding a new class, dropping without a “W” grade)
Being reinstated or re-enrolled in classes after being dropped for non-payment
Completing the process for tuition exemptions or waivers through Financial Aid
STATE-MANDATED COURSE DROP POLICY
Texas law prohibits a student who began college for the first time in Fall 2007 or thereafter from dropping more
than six courses during their entire undergraduate career. This includes courses dropped at another 2-year or 4-
year Texas public college or university. For purposes of this rule, a dropped course is any course that is dropped
after the census date (See Academic Calendar for the specific date).
Exceptions to the 6-drop rule may be found in the catalog. Petitions for exemptions must be submitted to the
Enrollment Services Center and must be accompanied by documentation of the extenuating circumstance. Please
contact the Enrollment Services Center if you have any questions.
DISABILITY ACCOMODATION
Any student who feels their performance in this class may be impacted by a disability, in accordance with federal
law, must provide documentation of his/her disability. It is university policy to evaluate the need for an
accommodation on a case by case basis. In accordance with Section 504 of the Rehabilitation Act, Americans
with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA) the University offers accommodations to
students with learning, physical and/or psychiatric disabilities. If you have a disability, including non-visible
disabilities such as chronic diseases, learning disabilities, head injury, PTSD or ADHD, or you have a history of
modifications or accommodations in a previous educational environment you are encouraged to contact the
Student Accessibility and Resources office and schedule an interview with the Accessibility Case Manager/ADA
Coordinator, Cynthia Lowery Staples. If you are unsure if the above criteria applies to you, but have questions or
concerns please contact the SAR office. For more information or to set up an appointment please visit the SAR
office located in the University Center, Room 3150 or call 903.566.7079. You may also send an email to
SOCIAL SECURITY AND FERPA STATEMENT
It is the policy of The University of Texas at Tyler to protect the confidential nature of social security numbers.
The university issues a unique identifying ID number to all students. The electronic transmission of grades (e.g.,
email) risks violation of the Family Educational Rights and Privacy Act (FERPA) and therefore will not be
transmitted electronically. Further, in accordance with FERPA, any information regarding assignments and
grading will be discussed between the instructor and the student only. All requests made to the instructor, which
are initiated by someone other than the student, regarding information about a student’s activity, will be advised
by the instructor to seek that information from the student.
Emergency Exits and Evacuation:
Everyone is required to exit the building when a fire alarm goes off. Follow your instructor’s directions regarding
the appropriate exit. If you require assistance during an evacuation, inform your instructor in the first week of
class. Do not re-enter the building unless given permission by University Police, Fire department, or Fire
Prevention Services.
CONCEALED HANDGUNS ON CAMPUS
Per the Handbook of Operating Procedures a/k/a “HOP,” Section 2.10.1 Concealed Handguns on Campus; C (7)
specifically states: We respect the right and privacy of students who are duly licensed to carry concealed weapons
in this class. License holders are expected to behave responsibly and keep a handgun secure and concealed. More
information is available at http://www.uttyler.edu/about/campus-carry/index.php.
UT TYLER TABACCO- FREE UNIVERSITY
All forms of tobacco will not be permitted on the UT Tyler main campus, branch campuses, and any
property owned by UT Tyler. This applies to all members of the University community, including
students, faculty, staff, University affiliates, contractors, and visitors.
Forms of tobacco not permitted include cigarettes, cigars, pipes, water pipes (hookah), bidis, kreteks,
electronic cigarettes, smokeless tobacco, snuff, chewing tobacco, and all other tobacco products.
There are several cessation programs available to students looking to quit smoking, including
counseling, quitlines, and group support. For more information on cessation programs please
visit www.uttyler.edu/tobacco-free.
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1
YOU ARE RESPONSIBLE FOR ALL OF THE INFORMATION PROVIDED IN THIS DOCUMENT.
TENTATIVE COURSE SCHEDULE
* The course schedule is subject to change.
Week
Topic
Book
Chs.
Assignments/ Project
1
(1/16-)
Introduction/Overview of Marketing
1
Introduction Module
Personal data sheet
2
(1/22-)
Strategic planning & Environmental Analysis
Marketing Plan
2
16
Quiz 1&2 (Strategic
planning & Marketing
plan)
3
(1/29-)
Consumer Behavior & Decision Making
3
Quiz 3 CB
4
(2/5-)
Marketing Research
10
Quiz 4 Marketing research
5
(2/12-)
Discussion 1: Viral Ads. presentation
Module 1 by 2/18
6
(2/19-)
STP:
Segmentation/Targeting/Positioning
5
Quiz 5 STP
7
(2/26-)
Product Strategy:
New Product Development
7
Quiz 6 New product
development
8
(3/4-)
Promotion Strategy:
IMC/ Digital Marketing
11
12
Quiz 7 Promotion
Strategy
(3/11-)
Spring break
9
(3/18-)
Discussion 2: Social Media Marketing
Module 2 by 3/24
10
(3/25-)
Place Strategy:
Supply Chain Management
8
9
Quiz 8 Place strategy
11
(4/1-)
Price Strategy
15
Quiz 9 Price strategy
12
(4/8-)
Branding
ppt
Quiz 10 Branding
13
(4/15-)
Discussion 3: Current topic in MKTG
Module 3 by 4/30
14,15
(4/22-)
Final Project Presentation: Marketing Plan
Marketing plan
(by 4/30)
* Class materials will be uploaded on Canvas. Please complete the modules step by step and it is
recommended follow the suggested schedule of the coursework above.