WoW_Classic_Inner Manuel_2010

Warning - Seizures

A small percentage of people may experience a seizure or blackout triggered by light patterns,

flashing lights, or other images that appear in computer games. If you have an epileptic condition,

consult your physician before installing or playing this game. Even people who have no history of

epilepsy may experience a seizure while viewing a computer game.

A seizure can be accompanied by any of the following symptoms: altered vision, convulsions,

disorientation, eye or muscle twitching, involuntary movements, or loss of movement.

If you experience any of these symptoms, immediately stop playing and consult a doctor.

Parents or guardians of children playing this game should monitor their children closely. If your child

suffers any of these symptoms, stop playing the game immediately and consult a doctor.

Blizzard Entertainment

Blizzard Entertainment Europe

TSA 60 001

78143 VélizyVillacoublay Cedex France

http://www.blizzard.com – Blizzard Website

http://www.blizzard.com/support - Customer Support

Game Experience

May Change

During Online Play

Chapter 1: Installation 4

Troubleshooting 6

Technical Support Contacts 7

Chapter 2: 9

Creating an Account 9

Billing 10

Chapter 3: Getting Started 11

Choosing Your Realm 12

Creating Your Character 12

Understanding Your Interface 16

Moving in the World 20

Your First Battle 21

The Experience Bar 22

Looting Your Kill 22

Equipping Your Character 24

Leveling Up 24

Adjusting Your Action Bar 25

Dying & Corpse Retrieval 26

Chapter 4: Advanced User Interface 28

Chat Log 31

Macros 34

Pet Action Bar 34

Chatting 35

Interface Panel 37

Help Request 40

Main Menu 40

Appendices 42

I. Glossary and Acronyms 42

II. Customer Support 45

Credits 48

CONTENTS

All Platforms

Controls: A keyboard and mouse are required. Input devices other than

a mouse and keyboard are not supported

Connectivity: You must have an active broadband Internet connection to play

Mouse: Multi-button mouse with scroll wheel recommended

DVD: 4X DVD-ROM drive

HD Space: 25 GB free HD space

Video: For a complete list of supported 3D cards, please visit:

http://www.blizzard.com/support/article/WoWsupportedvideo

Note:

Due to potential programming changes, the Minimum System Requirements

for this game may change over time.

Chapter 1

Getting Started

PC System Requirements

OS: Minimum: Windows

XP/Windows Vista

/Windows

7 (Latest

Service Packs)

Recommended: 64-bit Windows Vista

/Windows

Processor: Minimum: Intel Pentium

4 1.3 GHZ or AMD Athlon

™

XP 1500+

Recommended: Dual core processor

Memory: Minimum: 1 GB RAM

Recommended: 2 GB RAM

Video: Minimum: NVIDIA

GeForce

FX or ATI Radeon

™

9500 video

card or better

Recommended: 256 MB NVIDIA

GeForce

8600 or ATI

Radeon

™

HD 2600 or better

Installation Instructions

Place the

World of Warcraft

DVD into your DVD-ROM drive. If your computer

has autoplay enabled, an installation window will automatically pop up on your

Windows desktop. Click the Install the

World of Warcraft

button and follow the

onscreen instructions to install the

World of Warcraft

to your hard drive. If the

installation window does not appear, open the My Computer icon on your

desktop and double-click the drive letter corresponding to your DVD-ROM

drive to open it. Double-click the Install.exe icon in the DVD-ROM contents and

follow the onscreen instructions.

Installing DirectX

PC Users Only: You will need to install DirectX 9.0c in order to properly run

World of Warcraft

. During installation, you will be prompted to install DirectX if

you do not already have the most up-to-date version installed on your

computer.

Mac System Requirements

OS: Minimum: Mac

OS X 10.5.8, 10.6.4 or newer

Recommended: Mac

OS X 10.6.4 or newer

Processor: Minimum: Intel

Processor

Recommended: Intel

Core

™

2 Duo processor

Memory: Minimum: 2 GB RAM

Recommended: 4 GB RAM

Video: Recommended: NVIDIA

GeForce

9600M GT or ATI Radeon

™

HD 4670 or better

Installation Instructions

Place the DVD in your DVD-ROM drive. Double-click the the

World of Warcraft

DVD icon. Then double-click the Installer application to copy the required game

files to your hard drive.

Technical Support Contacts

Web Support

The Blizzard Entertainment Technical Support website has solutions to the most

common game questions and problems. Our Technical Support website is located at:

http://www.blizzard.com/support

Email Support

You can email the Technical Support department at any time at:

https://www.blizzard.com/support/webform.xml

Under normal circumstances you will receive an automated reply within 15 minutes,

detailing solutions to the most common problems. Typically a second email containing

a more detailed solution to your particular problem/question will be sent to you 24 to

72 hours later.

Live Phone Support

Phone support is provided in English, French, Spanish, German and Russian. We also

provide support via our forums and by email. Information about how to reach Customer

Support is available at: http://www.blizzard.com/support

NO GAMEPLAY HINTS WILL BE GIVEN THROUGH THIS NUMBER.

Please be sure to consult our troubleshooting section before calling Technical Support,

and be near your computer if possible when calling.

Note

For updated information about protecting your computer and World of

Warcraft account, along with answers to commonly asked questions and

additional troubleshooting material, please go to our support section

located at: http://www.blizzard.com/support

Troubleshooting

If you experience any trouble running World of Warcraft, be sure to read the

most recent readme.txt and patch notes text files. These files detail the latest

changes and any bug fixes made to the game. Your problem might already be

listed there, along with possible solutions.

Many times, errors in running the game can be attributed to a lack of updated

drivers. Ensure that the drivers for all your hardware are up to date before

contacting Blizzard Entertainment for customer support.

General Troubleshooting [PC]

General Lockups/Video Problems

If your computer hard locks without an error message, reboots during

game play, will not start, or has distorted graphics of any sort, please make

sure you have the latest video card drivers for your 3D accelerator. Contact

your hardware manufacturer to find the latest drivers available, or check

our Driver Update Information page on our support website for links to the

most common hardware vendors at:

http://www.blizzard.com/support/article/driverupdates

Sound Issues

If you are experiencing sound distortions, periodic loss of sound, loud

squelches, whistles, or pops, con rm that you have the latest version of DirectX

installed on your system. Also, verify that your sound drivers are compatible

with the newest version of DirectX. Contact your hardware manufacturer to nd

the latest drivers available, or check our Driver Update Information page on our

support website for links to the most common hardware vendors at:

http://www.blizzard.com/support/article/driverupdates

General Troubleshooting [Mac]

Most lockups, video problems, or sound problems can be solved by installing the

latest available software updates from Apple. All of the latest video and sound

drivers are included in the OS available from Software Update from the Apple

menu.

You can nd additional troubleshooting instructions at:

http://www.blizzard.com/support

Chapter 2

Before You Begin Playing World of Warcraft

World of Warcraft is a completely integrated online experience that allows you to earn

achievements and stay connected with friends through Blizzard’s Battle.net service.

Prior to beginning World of Warcraft, you must create a free Battle.net account.

If you already have a Battle.net account, you must associate your Battle.net account

with your copy of World of Warcraft at eu.battle.net/login in order to begin playing.

You will be prompted to create or update your Battle.net account after installing World

of Warcraft, but you can also do so at any time by following the steps listed below under

“Creating and Managing Your Battle.net Account.”

Note: If you purchased World of Warcraft through the Blizzard website, your game key

is already associated with the Battle.net account used to purchase the game.

What is a Battle.net Account?

Your Battle.net account is a system that allows you to manage all of your Blizzard games

under a single login, download any titles you own, and take advantage of advanced

social options. In World of Warcraft, your Battle.net account is used to help you connect

with friends also playing the game, maintain a public profile, join up with other players

for competitive play, and much more.

Creating and Managing your Battle.net Account

To create a Battle.net account, you will need an active Internet connection and a valid

email address. For more information about Battle.net accounts, please visit

us.battle.net/faq. To create or manage your Battle.net account, you must choose the

option “Manage Account” from World of Warcraft’s start-up screen, or, using your Web

browser, navigate to Battle.net’s Account Login page, located at us.battle.net/login.

t To create your account, click “Create an Account” on the Account Login page. You’ll

be asked to input a valid email address, account details, and contact information.

t Check your email account in order to confirm your registration. You should receive

an email from [email protected] that will enable you to complete the creation of

your Battle.net account.

t To manage your account, input the email address and password of your current

Battle.net account, and click “Log In”.

t From the Battle.net Account Home page, you can associate your copy of World of

Warcraft with your Battle.net account by choosing the option “Add or Upgrade a

Game” under the header “Manage Games”.

t Next locate your World of Warcraft game key inside the retail box you purchased.

Input the 26-digit game key and click the “Activate Game” button.

Game Hints

If you are seeking a game tip, hint, or additional game information for World of

Warcraft, please visit: http://www.battle.net/wow

Game Performance

If you encounter slow or choppy game play, there are several game options that can be

adjusted to improve performance. These options are accessible via the Video Options

Menu. Selecting a lower resolution, decreasing the FarClip, World Detail, and Animation

settings will have the greatest effect.

Chapter 3

Getting Started

If this is your first time playing a massively multiplayer online role-playing game, then

you may find this chapter helpful. It will walk you through creating a character and

playing through your first level in the game.

If you are unclear about game terms, be sure to read the glossary of terms and

acronyms in Appendix I.

Note

World of Warcraft, like many massively-multiplayer online role-

playing games, is constantly evolving. In an effort to keep the game

challenging and balanced, Blizzard implements changes to the game

through patches. In some cases, new content and game systems are

also added. At the time of the printing of this manual, the information

contained herein was accurate and relevant. However, as the

designers do adjust the game from time to time to create the best

gaming experience possible, some information in this manual may no

longer be current.

To see last-minute amendments to the game, read the readme.txt file

on the DVD. This file records all changes made to World of Warcraft

just prior to release that were too late to include in the manual.

Also be sure to check out the latest patch notes and updated information on the World

of Warcraft official website at: http://www.worldofwarcraft.com

The website is continuously updated to reflect the most current version of the game and

includes more detailed information on the topics covered in this manual.

Once you have completed these steps, you will be able to play World of

Warcraft wherever you are. You will also be able to download the World of

Warcraft client by returning to the Account Home page and choosing

“Download Game Clients” from the “Manage Games” menu. You are now ready

to play and take advantage of all of the features Battle.net has to offer!

Starting the Game

After you have successfully installed World of Warcraft, start a game by double-

clicking the World of Warcraft icon on your desktop. You can also start a game

from the Start menu (PC). Once you start the game, you are taken to the

Account Name field screen. After agreeing to the Terms of Use (see below), you

will see a blank Battle.net Account Name field and a blank Password field in the

middle of the screen. Enter your account name and password in the appropriate

fields, and select the Login button. You are now ready to play World of Warcraft.

Note: Employees of BLIZZARD ENTERTAINMENT will never ask for your password.

Internet Connection

You must have an active Internet connection to play this game. Blizzard is not

responsible for any fees you may incur from your Internet service provider that

are in addition to your monthly World of Warcraft subscription fee.

The first time you load World of Warcraft, a Terms of Use Agreement will appear

on your screen before you can progress to the Account Name field screen. To

play the game, you must read the agreement in its entirety and click the

“Accept” button. The “Accept” button is grayed out initially but becomes

enabled when you scroll to the end of the agreement. After agreeing to the

you cannot play the game. Any time the Terms of Use Agreement is updated,

it will reappear when you next start the game. You must read it again and click

the “Accept” button to progress to the Login screen.

Payment Methods

During account creation, you must specify your method of payment. You can

pay your monthlyfees by credit card, with prepaid time cards sold by Blizzard

Entertainment online and in local game stores, or by other methods depending

on your location. More information can be found at http://www.battle.net/wow

Account and Billing Issues

If you have any questions or issues dealing with billing or your World of Warcraft

account, please contact Billing and Account Services. Our representatives can

help you with many issues, including:

t Questions regarding billing

t Registering or setting up an account

t Recovering your account or password

t Canceling your account

t Reactivating a canceled account

t Or any other account or billing issues

Contact our Billing and Account Services staff by emailing us at:

http://www.blizzard.com/support/webform.xml

NO GAMEPLAY HINTS WILL BE GIVEN THROUGH THIS EMAIL.

Choosing your Realm

Realm Types

There are two different kinds of realms: Normal realms and Player versus Player

(PvP) realms. Before you create a character, you first must decide what realm

type you want to play on. This decision determines how hard or easy it will be

to fight other players in the game. The conditions for enabling player versus

player combat are different depending on where you play.

Normal Realm

(also Player vs Environment or PvE)

Normal realms are characterised by consensual PvP. For you to participate in

player vs player conflict, you must enable PvP. Players of the opposing faction

may only attack you if you have enabled this option, or if you attack a PvP-

enabled target first.

Player Versus Player Realm

On a player versus player realm, members of the opposing faction can attack

you in most parts of the world. While you keep to friendly territories you can

remain immune, but venturing beyond the lands controlled by your faction will

make you a target for the opposing faction.

Roleplaying Realm

Roleplaying realms encourage immersion in the world of Azeroth, and players

are encouraged to remain ‘in character’ for the most part. Roleplaying realms

can be Normal, or Player vs Player.

For detailed information about the different types of realms and the different

conditions for PvP combat, please see our detailed explanation of realms here:

http://eu.battle.net/wow/game/

Creating Your Character

Once you have created your account and chosen the type of realm which best

suits you, its time to make your character.

Choose Your Race

Your first choice when making a character is your race. The eight races in WoW

are divided into two factions: the Horde and the Alliance. At one time in

Azeroth's past, the Horde was a force of evil, and the Alliance was a bastion of

good. However, in today's war-torn Azeroth, such black and white distinctions

are gone. Both factions are simply fighting to preserve their way of life in the

wake of the Chaos War.

Each faction has four races. The Alliance is comprised of the dwarves, gnomes,

humans, and night elves, while the Horde consists of the orcs, tauren, trolls,

and undead. Each race has a unique set of characteristics and its own list of

available class choices. Some of the different races also begin in their own

unique starting area, while others share a beginning region.

Dwarves – The stoic dwarves of Ironforge are an ancient race of robust

humanoids who live beneath the snow-capped mountains of Khaz Modan. The

Dwarves have always been fast allies with the Humans, and they revel in the

prospects of battle and storytelling alike.

Gnomes – The eccentric, often brilliant Gnomes are one of the most peculiar races of

the world. With their obsession for developing radical new technologies and

constructing marvels of mind-bending engineering, it's a wonder that any Gnomes have

survived to propagate the species.

Humans – The Humans of Stormwind are a resilient breed, having survived an invasion

by the savage Orcs during the First War. During the Second War, the armies of

Stormwind rallied with the Alliance to reclaim their homeland of Azeroth.

Night Elves – The reclusive Night Elves were the first race to awaken in the World of

Warcraft. These shadowy, immortal beings were the first to study magic and let it loose

throughout the world nearly ten thousand years ago.

Orcs – The savage, green-skinned Orcs are one of the most prolific races of Azeroth.

They are commonly believed to be brutal and mindless, possessing no humanity or

empathy for other races.

Tauren – The Tauren are huge, bestial creatures who live in the grassy, open barrens of

central Kalimdor. They live to serve nature and maintain the balance between the wild

things of the land and the restless spirit of the elements.

Trolls – The vicious Jungle Trolls, who populate the numerous islands of the South Seas,

are renowned for their cruelty and dark mysticism. Barbarous and superstitious, the wily

Trolls carry a seething hatred for all other races.

Undead – Having broken free from the tyrannical rule of the Lich King, a renegade

group of undead seek to retain their own free will while destroying all those who

oppose them. Known as the Forsaken, this group is dedicated to serving its leader, the

banshee queen Sylvanas Windrunner.

Note

When choosing a race, remember that you can only interact

meaningfully with members of your own faction. When

dealing with races of the opposite faction, your interaction

options are much more limited, and sometimes, hostile. If

you wish to play with your friends, you should choose races

on the same side.

Choose Your Gender

You can be a male or female character in World of Warcraft. Men and women are equal

in Azeroth, so the only differences between the two genders are cosmetic.

Choose Your Appearance

When making a character, you can customize his appearance by adjusting his skin color,

the look of his face, hair style, hair color, and facial hair. You can create hundreds of

unique appearances with the different combinations, or if you want the game to create

a random appearance, click on the "Randomize" button. To get a better view of your

character, you can click the left and right arrows at the bottom of the screen. These

arrows let you rotate your character 360 degrees.

Name Your Character

Now name your character by typing his name in the field at the bottom of the screen.

Your name can only contain letters and must be 2 to 12 characters in length. Have

several choices ready because your first choice might already be taken. Choose your

names wisely as accounts with names that do not follow our naming policy may be

changed or terminated. Please refer to our naming policy located at:

http://eu.blizzard.com/support/

Enter the World

After creating and naming your character, click the Create button, and if the name is not

already taken, your character is ready. The next time you enter the character screen, your

character will be waiting for you. Click on it now, and press the “Enter World” button.

After watching a movie introducing your racial heritage, you appear in a small village in the

wilderness.

Choose Your Class

After choosing your race, it's time to select a class. There are nine classes in the

game, and each has its own unique set of abilities and powers. These nine are

the druid, hunter, mage, paladin, priest, rogue, shaman, warrior and warlock.

Not every class is available to every race.

Druid – The druid is a formidable class with good healing ability, potent

offensive spells, excellent buffs, and the unique ability to shapechange into

different animal types. In its animal forms, the druid can adopt new roles, such

as that of a warrior or rogue, giving it great versatility.

Hunter – The hunter is a unique class in World of Warcraft because it is primarily

a ranged attacker. To support the hunter's ranged attacks, this class has two

main advantages: a loyal pet and a wide array of movement-restricting spells.

Mage – The mage is a master of powerful mystic energies, able to use magic in

the most spectacular and destructive of ways. Mages are a fragile class, with

little health and poor fighting ability. However, they make up for this physical

weakness with their awesome spellcasting.

Paladin – The paladin is a virtuous defender of the weak and a tireless enemy

of the undead. Mixing elements of the warrior and the priest, the paladin is a

tough melee fighter with great health, excellent protection, and very strong

buffs. It also has a useful mix of healing and defensive spells.

Priest – Priests harness the powers of light and shadow, healing allies and

causing damage to their enemies. While only able to wear cloth armor, priests

have a wide array of spells to keep themselves and their allies alive in the face

of danger.

Rogue – The rogue is one of the most lethal character classes in the game, able

to deal out immense damage in a short period of time Yet, for all their fast-

hitting power, rogues are not very durable, relying on quickness and stealth for

protection instead of armor and high health.

Shaman – The shaman is a versatile and flexible class that fulfills many roles in

an adventuring party. While other classes are pure fighters or spellcasters, the

shaman enjoys a happy medium in between. The shaman is an effective

spellcaster, but can also fight extremely well with mace and staff.

Warlock – These spellcasters can summon demons to serve them, and they also

cast many painful spells that slowly eat at the life of enemies. Warlocks are a

physically weak class, but they compensate for this deficiency with their potent

array of spells and their demonic pets.

Warrior – The warrior is the toughest of all classes in World of Warcraft. They

have the highest health of any class, can use the best weapons, can wear the

heaviest armor, and can also deal an excellent amount of damage.

To pull back for a bird's-eye view, roll your mouse wheel backward. You can also slowly

roll your mouse wheel to arrive at a view setting in between these two extremes.

You can rotate the camera around your character by clicking on an empty part of the

screen and moving the mouse while holding down the left button. You can tilt the

camera up or down by doing the same.

Bag

Slots

Latency

Bar

Backpack

Your Name

Action Bar

Experience Bar

You!

Smart Cursor

Ailments

and “Buffs”

Tool Tip

Map Zoom Out

Chat Menu

Chat/

Combat Logs

Party Icons

Character

Portrait

Map Zoom In

Mini Map

Zone NameStatus IconsTarget Portrait/Tool Tip

Day/Night Clock

Understanding Your Interface

The main screen is the first thing you see when you enter the actual World of

Warcraft. In the middle of the screen is your character, while the rest of the view

is occupied by your environment.

You can adjust this view by using your mouse wheel, or by pressing the Home

and End buttons. To zoom in your view and see through a first-person

perspective, push your mouse wheel forward.

Interface

Panel

World Map Button

Minimap: A miniature map of your character's surroundings. You

can zoom the view in or out using the plus and minus keys. The

name of your current zone or location appears above the minimap.

Towns appear on the edge of the minimap as arrows, while party

members, pets, and resource nodes appear as dots within the

minimap.

Smart Cursor: When your mouse cursor moves over an object or

character that you can interact with, it changes shape to reflect a new action you can

perform. See page 20 for more info.

Status Icons: Any positive conditions, or buffs, affecting your character appear here.

Most buffs are cast on you by yourself, friendly players, or NPCs.

Target Portrait: Shows the name, face, and health bar of any creature or character you

click on in the game. Depending on the target, it might also have a mana, rage, or

energy bar.

Description of User Interface Items

Action Bar: Holds any spells or abilities you place here from your Spellbook and

Abilities window. Once placed, they can be activated with a quick hotkey or

mouse click.

Ailments: Any negative conditions, or debuffs, on your character appear here.

Such ailments are usually inflicted upon you by monsters you are fighting.

Buffs: Beneficial spells cast on your character.

Bag Slots: Your inventory in the game. All items not equipped on your character

are stored here. One backpack is automatically provided for you. To fill the other

four slots, you must purchase, find, or make additional bags.

Character Portrait: Shows your character name, face,

level, and health bar. Depending on your class, the

second bar could be your mana, rage, or energy bar.

Chat Button: Click on this button to access party and

guild chats, private messaging of individual players,

emotes, and voiced speech. Many of these same chat options are also available

through hotkeys or commands that you can type at the chat prompt.

Chat Log: All chat messages appear here, along with miscellaneous character

messages. You can scroll up or down this log by clicking the arrows, and jump

to the latest message by clicking on the bottom button

Chat Prompt: Type here to send messages to other players or to the general

area. Press the "Enter" key to open it.

Combat Log: All messages related to combat appear in this window. Watch it

during combat to see how you are affecting your opponent, and vice versa.

Day/Night Clock: This clock shows you the time of day if you mouse over it.

Experience Bar: Shows your current experience point total and how much you

need to reach the next level.

Interface Panel: These tabs enable you to access your character information,

spellbook and abilities window, character talents, quest log, social options, the

looking for group tool, the main menu, and

in-game support.

Latency Bar: Measures the speed of your connection to the World of Warcraft

server. A green bar means your connection is good. A yellow bar means

you may experience intermittent delay, called lag. A red bar means your

connection is poor and you will experience significant delay.

Rest Marker: Shows your rest state. In rested state, you earn 200 percent of

experience from kills. In normal state, you earn 100 percent of experience. Rest

state does not affect quest or exploration experience.

Selection Circle: This circle appears around a target when you select it. The color

of the circle indicates hostility. Red = Aggressive. Yellow = Passive until you

attack. Green = Non-combatant.

Tool Tip: This appears when you click on or mouse over a creature or character.

Inside is the target's name, level, and class or type. The color of the tool tip

indicates hostility. Aggressive targets are red, passive targets that fight when

struck first are yellow, non-hostile targets that cannot be attacked are green,

and player characters are white.

Tracking Your Quests

No matter what race or class you play, you should have several quests to accomplish

after talking to the various NPCs in your starting area. To help you keep track of your

many quests, World of Warcraft offers the quest log. Mouse over the goblet at the

bottom of the screen in the interface panel. The info box that pops up tells you this is

the quest log. The letter “L” in parentheses is the hotkey that corresponds to the quest

log. Click on the goblet or press "L" to open the log.

All the quests you have acquired will be listed here under a heading that corresponds

to the name of your starting zone. Clicking on a quest shows a synopsis of the quest,

the quest description, and the quest reward. If you need to remind yourself of

information regarding a quest, always look in your quest log first. Rereading the quest

description will often give you the clues you seek.

Accomplishing Your First Quest

At least one of your first quests calls for you to slay some monsters to prove your

mettle. The type of beasts will vary depending on your starting region: Gnomes and

dwarves in Coldridge valley must slay rockjaw troggs, while orcs and trolls in the Valley

of Trials must slay mottled boars. Other races will have other required targets.

Now head out into the wilderness around your starting region to hunt for these

monsters.

Looking at Creatures

When you see the monster you must kill, mouse over it. Each time your mouse passes

over a creature, its tool tip appears in the bottom right corner of your screen. As with

NPC tool tips, this box shows you the monster's name, level, and type. The color of the

tool tip is also very important to take notice of. If the color of the monster’s name is red,

then the monster is hostile and will attack you on sight if you get close enough. If the

color is yellow, then the creature is passive, meaning you can walk by it and not provoke

attack. However, passive creatures will fight back if you attack them.

Your First Battle

Left-click on the monster to select it. Now you can rush up and right-click on it to attack!

Notice that after selecting the monster that its portrait shows up at the top of the screen

next to your own, so you can monitor its health as you fight. A circle also appears

around the monster, telling you that it is now selected. Notice that the color of the circle

matches the color of the monster's tool tip.

The monster will now have closed to melee range. Whether you are a warrior or

spellcaster, now you are (you are now) engaged in close-range combat. As you are

fighting, the attack icon in the first slot of your action bar is flashing. That means you are

attacking a foe.

Moving In the World

After you acquaint yourself with the interface, it's time

to move around the world.

You move your character primarily using the keyboard.

Movement for forward, backward, turning left, and turning

right, is already mapped onto the w, s, a, and d keys, as well as

the arrow keys. Turning left and right means your character turns, thus

changing the camera view, but your character does not actually move left

or right. To move left or right, you can use the q and e keys, or you can hold

down the right mouse button and press a or d. You will then run to one side or

the other while facing forward. This sort of running is referred to as strafing.

To toggle auto-run, press the Num Lock key.

You can jump while moving by pressing the spacebar. To sit, press the x key.

All your movement commands, as well as other commands, can be customized

from the Key Bindings menu in the main menu.

Interacting with NPCs

Standing in front of you will be one or more non-player

characters (NPCs). Mouse over one and you will see his

name and occupation appear in a pop up box called the

tool tip in the bottom right corner of your screen. Mouse

over any other nearby NPCs to see who and what they

are as well.

One or more of the NPCs in front of you will have a

yellow exclamation point over their heads. This mark

indicates that they are quest givers. If you mouse over

other NPCs, you will find that some are trainers, vendors,

or guards. If you can interact with an NPC, your cursor

will change to a chat balloon or an icon representing the

action you can perform with the NPC. A trainer, for

instance, who offers extra learning for your class, is

represented by a book cursor. A vendor, who sells you

items, is represented by a bag.

To talk to or interact with any NPC, simply right-click on it. A box or window

will then appear on your screen with instructions or options for you to act on.

Acquiring Quests from NPCs

Talk to the first quest giver NPC in your view. You'll notice that your cursor now

appears as a chat balloon. When you right-click on the quest giver, it will begin

talking to you through a dialog box. This dialog box is where you will read

about the NPC’s quest, what objectives you need to accomplish to complete the

quest, and what reward, if any, you'll garner for your success. Many of the

quests in your beginning area are simple. The quest givers here will ask you to

slay some simple beasts to prove your mettle, gather items from the

environment or fallen creatures, or deliver letters to other NPCs.

To accept a quest, click on the Accept Quest button at the bottom of the quest

dialog box.

You'll notice now that the yellow exclamation over the quest giver has changed

to a gray question mark. The question mark tells you that this NPC is who you

need to return to when you finish the objectives for your quest. However, the

gray color indicates that you are not yet ready to speak to the quest giver

because you haven't completed your goals.

Recovering Health

While you were fighting, you lost some health. Now that you've looted your kill, you

can rest. During a battle, be sure to monitor your health by watching your combat log

and your health bar next to your portrait. In some cases, you might have to run away

before you lose all your health and die.

All characters automatically recover health after combat at a gradual rate. This healing

rate increases if you sit down. If you also eat while sitting, this healing rate improves

even more dramatically.

Left-click or right-click on the food icon in the last slot of your action bar. Your character

then sits and begins eating. While your character is eating, it gains back health rapidly.

When it is finished eating, your character will be at full health and ready to attack more

monsters.

Turning In Your First Quest

The quest you are trying to fulfill asks you to kill a certain number of

monsters. When you have fulfilled the requirement and killed the necessary number,

return to the NPC that gave you this quest. Whereas before you saw a gray question

mark over that NPCs head, now you should see a yellow question mark. The change in

color tells you that you have accomplished your objectives and can turn in the quest.

Right-click on the NPC to open a dialog box and speak to it. Click on the Complete

Quest button at the bottom of the box and your quest is erased from your quest log and

a message in your chat log tells you that you finished the quest.

Upon turning in the quest, you'll gain a large experience point reward, which appears

over your character, in your chat log, and in your combat log. Look at your experience

bar and you will see that it has been filled with more experience.

If there was a material reward offered for the quest, it will be added to your backpack.

If you had a choice of rewards, you will need to select one by clicking on it in the dialog

box before you can click the Complete Quest button.

For more information about quests, and tips for managing them, please see the detailed

explanation here : http://eu.battle.net/wow/game/

Spellcasting Delays and Interruptions

If you are a spellcaster, you can try to cast a spell in melee combat, but if you

get hit, your spell might get interrupted or delayed. In addition, once you cast

a spell, there is a brief delay before you can cast it again. Watch your action bar

closely. Any ability you use will become grayed out once you use it. You have

to wait for the ability or spell to brighten before you use it again. Depending on

the spell or ability, this wait can be very short or very long.

Using Hotkeys to Fight

Although you began this fight by using your mouse to right-click on the

monster, you can also fight using hotkeys. A hotkey is a key stroke that is

mapped to an action, allowing you to perform that action by pressing the

appropriate key instead of navigating through the user interface to find the

action and then click on it with the mouse. For instance, if you are close to a

monster and want to attack it, you can either right-click on it, or press the 1 key

on your keyboard, which corresponds to the attack icon on the first slot in your

action bar. If you had a spell or ability in the second slot, pressing the 2 key

would activate that spell or ability.

Experience

When the monster dies, it collapses to the ground, and a number appears over

your head. This is the experience point award you just earned for killing the

monster. This experience also appears in your chat log and your combat log.

The Experience Bar

Some purple has also appeared in the experience bar that runs across the bottom

of your screen above the action bar. Mouse over it to see the reading, which tells

you how much experience you have and how much experience you need to

reach the next level. Each time you make a kill, explore a new locale, or

complete a quest, you earn experience, which adds to this bar. When the bar is

full, you gain a new level, and your experience bar resets to zero, while the

amount you need for the next level grows.

Looting Your Kill

Turn back to the monster's corpse. Sparkles of light drift up from its body. That

means you can loot it. Mouse over the corpse, and your cursor changes to a

bag. Right-click on the corpse to open up the loot window.

Inside the loot window should be some items. If you killed a humanoid monster,

such as a kobold, you would find money inside the window. If you killed a

beast, like a wolf, you might find wolf parts. Keep in mind that you won't always

get loot from a kill; some monsters carry nothing.

Right-click or left-click on the items in the loot window to pick them up. When

you pick up the last item in the loot window, the loot window closes, and the

sparkles disappear.

As soon as you loot the corpse, open your backpack. Inside one of the slots you

will find the item you just looted. Different items will take up multiple slots,

unless they are of the same type, in which case they might stack.

Adjusting Your Action Bar

After you learn a new ability or spell, it's time to add it to your action bar. This allows

you to use it easily in battle. Click on the Abilities button on the bottom of your screen.

This button looks like a book. You can also press the “I” hotkey.

In your Abilities window, you see your attack ability, along with any other abilities you

already have. An ability that has the "passive" tag next to it does not need to be

activated and is always on. These types of abilities never need to be placed on your

action bar.

The ability you just learned should be on this ability page. If you learned a spell, it will

be on the spell page. In some cases, you might have to click on the spell or ability tab

at the bottom of your book to access it. Mouse over the new spell or ability icon in your

spellbook or abilities book to see what it does. Then add it to your action bar. Left-click

and hold the icon. Then drag it onto the third slot in your action bar. It now appears

there. You can now use it by clicking on it or by pressing the appropriate hotkey, which

is the 3 key.

Onto Greater Adventures

Now that you have secured greater equipment and grown in power, it is time to

continue your adventures in Azeroth. Complete whatever quests remain for you in your

starting area. Speak to all the non-player characters you can one last time, and at least

one of them will offer you a quest to venture beyond your home to greater settlements

beyond.

Take heart in the lessons you have learned and journey forth with courage. Good luck.

The World of Warcraft awaits.

Equipping Your Character

At least one of your beginning quests offers you a material reward that is a piece

of armor. When you gain this reward, you will want to equip it immediately.

Open your Character Info window by clicking on the small portrait of your

character in the bottom of the screen or by pressing the hotkey “C.”

Your character appears in the middle of the info window, with slots on either

side of it. Mouse over these slots to see that they correspond to areas of the

body where you can wear armor. At the start, many of these slots will be empty.

Open your backpack, and left-click on the piece of armor in your backpack. The

slot that you can place it in should now be glowing. Bring the cursor to that

empty slot in your Character Info window, and click on the slot. The armor will

then drop into the slot, improving your character's armor rating. Look at your

character closely. Your character is now wearing the new armor. You can also

equip armor and other items by right-clicking them in your backpack.

Leveling Up

The experience you earned from killing monsters and completing your quests

should fill up your experience bar. If not, kill a few more monsters or try to finish

another quest. When your experience bar fills up, a congratulatory sound and a

flourish of light tell you that you’ve just leveled up. Your chat log also

congratulates you on gaining a level. Every time you level up, your character

increases in power. Not only do you gain extra health, but you also gain

increases to one or more of your primary attributes, such as agility or stamina.

Spellcasters also gain mana when they level up.

Training Your Character

Now that you have gained a level, it's time to visit your class trainer.

Characters gain access to new spells and abilities whenever they attain an even

level of experience (2, 4, 6 etc). To learn these new abilities, you must speak to

your class trainer. Right-click on the trainer to open the Training window.

Inside the window are all the abilities you could possibly learn. Abilities you can

learn right away are green. Abilities that are beyond your current level are red.

You can mouse over an ability to see what it does. If you can't learn it yet,

mousing over it will tell you the minimum level requirement for that ability.

If you see any spell or ability that you can learn right now, click on it and then

click the Learn button at the bottom of the Training window. Learning a new

spell or ability always costs money.

If You Need Money

If you don't have enough money to buy a new spell or ability, sell some of your

loot at a merchant. Merchants are identified as such in their tool tips. To buy or

sell from them, right-click on them to open up their merchant window. Your

backpack also opens at the same time. Right-click on an item you want to buy

or sell and the money automatically trades hands. When you have the money

you need, return to the trainer. If you accidentally sell something you need, you

can repurchase it for the amount you sold it for, using the Buyback option at the

bottom of the merchant’s screen.

Resurrection Spells

You can also be brought back from the dead through magic. Certain character classes can

cast spells to raise you from the dead. The priest, shaman, and paladin all have

resurrection spells. The difference between the resurrection spells of these casters is that

they bring you back at different strengths. None of these classes begin play with their

resurrection spells available, so it is an option that only higher-level characters can

accommodate. When one of these classes casts a resurrection spell on you, you will be

asked to consent to the resurrection. If you agree, you appear next to the caster with

minimal health and mana as dictated by the spell.

Resurrection Sickness

When you are resurrected by a spirit healer, you revive with a condition called

resurrection sickness. It lasts for a few minutes. During this time, all your character

attributes are severely reduced and your maximum health and mana are much lower

than normal. After the resurrection sickness passes, your attributes, health, and mana

are restored to their normal numbers.

Resurrecting a Ghost

Even if you have already released your spirit and are now a ghost running back to your

corpse, you can still benefit from a resurrection spell. In this case, you will get the same

resurrection window asking you to consent to the resurrection. If you agree, you will

appear near the casting shaman, priest, or paladin in your newly revived body.

A Special Note on Dying

No matter how good an adventurer you are, eventually

you will know the sting of death. Thankfully, death in

the World of Warcraft isn’t permanent.

Death

When your health is reduced to 0 or less, through battle or accident, you die

and your items will sustain a 10% durability loss (getting killed by another player

does not result in the loss in item durability). A release window pops up over

your corpse with a button you can press to release your spirit. If you choose the

Release Spirit button or if you wait longer than five minutes, your spirit appears

as a ghost at a nearby graveyard. All zones have at least one graveyard where

dead characters reappear.

At the graveyard is a spirit healer. When you are a ghost, you can come back to

life by retrieving your corpse or by asking the spirit healer to resurrect you. If

you ask the spirit healer to resurrect you, your equipment will suffer a durability

loss which must be repaired at a merchant for a fee, and you will also become

afflicted with resurrection sickness. If you do not wish to be raised immediately,

then you must run to your corpse and recover it. It is almost always better to

run to your corpse rather than ask a spirit healer to resurrect you. That's because

all you lose when you run to your corpse is time. Aside from this slight

inconvenience, there are no other penalties associated with dying and

retrieving your corpse.

Corpse Retrieval

While you are a ghost, you run at increased speed. When you get close to your

corpse, a resurrection window appears on your screen. To resurrect yourself,

press the Resurrect Now button in the window. Be very careful about where you

revive yourself. If you died fighting monsters, make sure the monsters are gone.

When you raise yourself from the dead, your new body will replace your ghost,

and you will appear with your health and mana bars half full.

Resurrection Waiting Period

If you have died repeatedly over a short period of time, subsequent

resurrections might have a waiting period of a few minutes before you can

return to life. However, this waiting period resets to zero if you then play for an

extended period without dying. There is no resurrection waiting period if you

are resurrected by the spell of another player.

Interface

Understanding Your Target

As you adventure in World of Warcraft, you will encounter more than just friendly NPCs

and simple beasts. You will meet many creatures and characters, and you will need to

understand how to interpret the information you get when viewing them.

FRIENDLY PLAYERS

Friendly players appear with blue names over their heads. If they belong to a guild,

their guild name will appear under their name. When you mouse over or select a

friendly player, their tooltip will be green if the player is PvP enabled, or white if

they are not.

OPPOSING PLAYERS

By default, all player characters have blue names. However, if a player turns on the

player versus player flag and indicates that he or she wants to fight other players,

then that player's name and tool tip turn red to members of the opposing faction,

indicating that they are hostile.

NON-PLAYER CHARACTERS (NPCS)

NPCs are any humanoid character you can interact with, such as merchants, aerial

mount masters, and quest givers. The tool tips of friendly NPCs are green. The tool

tips of enemy faction NPCs are red. Neutral NPCs have their names and tooltips in

yellow.

MONSTERS

Monsters are any characters that are not also faction's NPCs and that will fight back

if you attack them. There are two categories of monsters: passive and aggressive.

Passive monsters have yellow names and tool tips and only fight if struck first.

Aggressive monsters have red names and tool tips, and attack you on sight. Some

monsters are social, and will call for help from other monsters nearbys if they are in

combat.

CRITTERS

Critters are non-combative animals, such as sheep, rabbits, cows, and prairie dogs.

These animals will never fight you, even if you attack them. Killing a critter earns

you no experience.

Chapter 4

Advanced User Interface

This chapter provides additional details and advanced user options for your

interface beyond the beginning information provided in Chapter 3: Getting

Started.

Character Selection Screen

At the Character Selection screen you can make a new character, choose a character

to play, change your current realm, enter the WoW website, access tech support,

and adjust your account settings.

Clicking the Create New Character button takes you to the

character creation screen, where you can generate a

character to play in the game.

The right side of the Character Selection screen lists any characters you have

created. If you haven’t yet made any characters, this area is blank. You can have

up to ten characters per realm.

Each character entry shows the character's name, level, current location.

Clicking on a character displays it in the center of your screen.

To delete a character, select that character and then press

the Delete Character button. You will be prompted to

confirm the deletion. Click the Okay button to permanently erase that character.

Realms are discrete game worlds. You can interact with all

the players in your realm, but not with players in other

realms. When you first play World of Warcraft, your realm will be pre-selected

for you.

If you wish to play in a different realm, press the Change Realm button. A list

appears showing all available realms and the current number of players in each

realm. Click on the realm you want to join, and press the Okay button.

Chat Log

In addition to chat messages from players in your immediate surroundings, the chat log

also displays private messages from other players, guild messages, yells from other

players, and any non-chat messages relating to your character development, such as

notices for when you gain a level, earn a skill point, or acquire a quest. Only the last

eight lines of messages are displayed, although you can scroll the log up to view

previous messages. To jump back to the latest message, click on the bottom arrow key

next to the chat log.

CHAT BUTTON

The chat button is especially important because it houses all the commands for

effectively communicating with other players in World of Warcraft. By clicking on

this button, you have access to party and guild chats, private messaging of

individual players, emotes, and voiced speech. Many of these same chat options

are also available through hotkeys or commands that you can type at the chat

prompt.

CHAT PROMPT

The chat prompt appears below the chat log when you press the Enter key. At the

chat prompt, you type the messages you want to say to your fellow players. Chat

commands, such as yelling and whispering, can also be typed at the chat prompt

instead of selected through the chat button.

For more information about chatting and using the special chat commands, refer to

page 35: Community, which tells you how to interact with other players in the

World of Warcraft.

COMBAT LOG

The combat log displays your actions and the actions of other nearby players, NPCs,

and creatures. Combat, purchases, item creation, experience awards, or other

activities are recorded in this combat log. The actions of monsters and other players

appear in different colors to distinguish them from your actions.

The arrow keys to the right of the combat log let you scroll up and down the log to

see previous actions. To jump back to the latest action, click on the bottom arrow key.

Action Bar

At the bottom of the screen is your action bar: the toolbar where you can store

frequently used actions for quick and easy access. You can place abilities or inventory

items in your action bar and then use them with the click of a mouse or the press of a

key. For example, instead of opening your inventory bag and clicking on a hunk of bread

to replenish your health, you can just click the hunk of bread icon on your action bar.

There are 12 slots on your action bar, and each can hold one spell, ability, or usable

inventory item. Each action icon also has a hotkey – displayed in the icon's upper left

corner – that corresponds to the 1 through 0 keys and the – and + keys on your keyboard.

You can perform the action in an action slot by clicking on the icon there or by pressing

the hotkey on your keyboard.

Additional Portraits

PET PORTRAIT

Some character classes can summon pets. If such a

character is currently controlling a pet, a pet portrait

appears underneath the main character portrait. The

pet portrait displays the pet's name, health bar, and

energy, mana, or rage bar. You can mouse over the bars for exact numbers.

PARTY MEMBER PORTRAITS

If you are grouped with other players, their portraits appear

under yours as well. If you also have a pet, the party member

portraits appear under your pet portrait. Each party member

portrait displays the character's name, health bar, and energy,

mana, or rage bar. Mousing over the party member's portrait

also reveals its level and class, as well as any spell effects that

are currently affecting the selected party member.

Spell and Ability Icons

Any beneficial spell or ability affecting your character appears in the upper right

area of your screen as an icon. You can mouse over the icon to see the spell or

buff’s effect and duration. You can prematurely end any buff by right-clicking on

its icon here.

Minimap

Simple geographical features, like rivers, mountains, and

towns, are shown on your minimap. If you are near a town,

its direction is indicated as a white arrow at the edge of your

minimap.

If you have a pet or are grouped with another player, then

this pet or player is shown on your minimap as a large blue dot. If a party

member is outside the radius of your minimap, then a yellow arrow at the edge

of the minimap shows you his or her direction.

Whenever you use an ability that finds resources, such as find herbs or find

minerals, then any applicable resources that are sufficiently nearby appear on

your minimap as yellow dots. When you mouse over one of these dots, you see

the name of whatever resource it represents. If the resource's name is grayed

out, then that particular resource node is underground.

You can zoom the minimap in or out by pressing the plus and minus arrows on

the edge of the minimap.

You can close the minimap by clicking the x above it. This closes the map, but

not the name of the area.

POPULATING YOUR ACTION BAR

To place an action in a slot on your action bar, open the window where the

action appears (such as your spellbook or backpack), left-click and drag (or shift-

left-click) the icon of the action to one of the 12 slots on the bar. To remove the

command from your action bar, pick the action icon up by left-clicking on the

icon in the action bar and then click on an empty area of your screen. This

removes the icon from your bar, although the action still remains in your

Spellbook & Abilities panel or your inventory.

Holding your mouse over an action slot tells you what the action in that slot is.

For actions involving weapons and wands, the ability to use the weapon or the

wand is what must be added to the action bar from the Spellbook and Abilities

panel, not the weapon from your inventory.

NAVIGATING YOUR ACTION BARS

You can customize how the action bars are displayed from the Interface Options

selection from the Main Menu. You can also navigate through these action bars

in three ways:

t You can scroll up or down your action bars by pressing the up and down

arrows to the right of the action bar.

t You can jump to an action bar by holding down the Shift key and

pressing any number key from 1 to 6. That will take you to one of the six

action bars.

t You can scroll through the action bars by holding down the Shift key and

scrolling with your mouse wheel.

Chatting

Your window for chatting is your chat log, which is located in the lower left area of your

screen, above the Action Bar. The messages displayed in your chat log are from all chat

channels you have joined in the current zone. A number and channel name in brackets

precede every chat message. The name is the chat channel that the message originated

from, and the hotkey number corresponds to that channel. By default, whenever you

enter a zone, you automatically join the zone’s General and Trade channels. To talk in a

channel, press Enter to open the chat window, and then type ‘/1 your sentence’ to send

the message to channel 1.

To see a list of all channels in the zone, type /chatlist.

JOINING AND LEAVING CHANNELS

To join a chat channel, type /join followed by the name of the chat channel. For

example: /join trade.

To leave a channel, type /leave followed by the name of the channel you wish to exit.

For example: /leave general.

CREATING A CHANNEL

To create a channel, type /join followed by the name of the channel you wish to create.

If no channel by that name exists, one will be created for you. Others can then join your

channel with the join command.

Chat Modes

There are different types of chat. Pressing the Chat Button next to the chat log shows

you these different options. Simply click on the desired chat type to begin chatting in

that manner, whether it is yelling, guild chatting, or whispering. You can also bypass the

Chat Button by pressing the Enter key to pull up the chat prompt and then typing /

followed by the appropriate chat command or hotkey.

SAY

Say broadcasts your chat to all players in your vicinity. This is the default chat mode. You

can also type /s at the chat prompt to begin saying a message if your chat prompt is

set to a different chat type.

PARTY

Party chat only chats with members of your party. Use this chat to speak with your party

members without cluttering the chat window of other players. You can also type /p to

begin a party message.

GUILD

Guild chat broadcasts a message to all people in your guild, no matter where they are.

You can also type /g to begin a guild message.

YELL

Yell broadcasts a message to all players in your zone. The chat message appears red by

default in everyone’s chat window, making it stand out. You can also type /y to yell a

message.

MACROS

Macros are a very advanced type of user option that allows you to create hotkey

buttons for your action bar that duplicate text messages, actions, and

spellcasting. You could, for instance, bind the phrase "Hello everyone" to a

single button using macros so that whenever you wanted to greet your

guildmates, you only had to press your macro button instead of retyping the

phrase each time.

You can even bind spells and abilities to your macro, and add text to your

casting. Some players bind a healing spell, for example, and a phrase such as "I

am healing %t [targeted player name]" to a single button.

Macros can save you a lot of time by automating some of your more common

and repeated actions in the game.

To create a macro, open your chat prompt and type /macro, or open the

Options menu (ESC) and select Macros.

For more detailed instructions on how to create and use macros, you can refer

to the World of Warcraft website at:

http://eu.battle.net/wow/game/

Pet Action Bar

If your character has access to a combat pet as a class feature, then anytime you

summon a pet, a smaller action bar appears above your own. This pet action bar

is used and populated the same way as your regular action bar. The hotkey for

pet action bar icons is ctrl plus the appropriate number key. For example, the

hotkey combination for your pet's first action bar icon is ctrl+1.

Interface Panel

The interface panel is the line of buttons at the

bottom of your screen to the right of your action bar.

By pressing on the individual buttons, you can view

your character, open your spells and abilities book, select your character's talents, access

your quests, interact with other players, look for group members, adjust game options,

and get help from a Game Master. If you hold your mouse over each tab in the interface

panel, you can see the name of the panel and its corresponding hotkey.

Character Info

The first button on the interface panel is Character Info. Clicking on this panel

opens a window that shows your character and any equipment it is currently

wearing. In addition to equipping yourself with items, you can also see the

attributes, skills, reputation and PvP statistics of your character

REPUTATION

Your standing with the different groups and alliances within the World of Warcraft is

reflected in the Reputation tab. As your character comes into contact with new groups,

they will be added to the list, with information about your current standing with that

faction. For detailed information about how factions work and which factions might

benefit you, you can refer to the website here:

http://eu.battle.net/wow/game/

SKILLS

All of the skills possessed by your character, including weapon skills, proficiency with

armor, and profession skills, are listed under the skills tab. You can see which skills you

have trained and to what level you have developed each skills.

PVP

This tab shows the honor you have accumulated by participating in PvP battles and the

number of kills, both lifetime and recent. If you are part of one or more Arena teams,

the number of points accumulated and the current standing of the teams will be shown.

WHISPER

Whispering sends a private message to one player. Unlike other chat types, you

must specify a player to whisper to. After clicking the whisper command or

typing /w at the chat prompt, type the name of the player you wish to whisper

to. Then type your message. Whispers cannot be sent to players in the opposing

faction or players who are offline.

If a player sends you a whisper or tell, you can reply to that player either by

choosing Reply from the Chat Button menu or by pressing r.

Chat Memory

By default, when you hit the Enter key to pull up the chat prompt, your chat will

be a /say message. However, if you send a different type of chat, such as

"/party," the next time you pull up your chat prompt, you will still be in party

chat mode. The chat prompt remembers your last chat mode and stays there

until you specify a new one.

When you complete a quest, it disappears from your quest log.

Your quest log can hold a maximum of 25 quests at a time. If you try to acquire a new

quest, you get a message telling you your quest log is full. If that happens, you can

complete a current quest to free up room to take on another quest, or abandon a quest

to remove it from your quest log. Abandoned quests can be reobtained from the same

NPC you received it from.

Social

The Social window is where you keep track of your friends in the game, search for

specific players, and display lists of players in the game by level, zone, name, or

class. The four different sections of the Social window are: Friends, Who, Guild and

Raid. You can switch between sections by clicking on the tabs at the bottom of the window.

FRIENDS

You can add people you enjoy playing with to the list in your Friends section. You

can then refer to your friends list to see which friends are logged on and where they

are playing. You are also notified when your friends log on or off. The tab at the top

of the Friends section allows you to also block contact from others by placing them

on your Ignore list. A player on your Ignore list will not be able to speak or whisper

to you with that character.

WHO

This section is used to search for groups of players using key words, such as guild

names, character classes, and races.

GUILD

The guild section is only available if you are a guild member. This section allows you

to manage your guild relationships. It displays all members of your guild, and

shows their basic character information. If you are not a member of a guild, this tab

is grayed out.

RAID

If you are currently a member of a raid party, the other groups will show in this tab.

You can see the names and classes of the other raid members, and which groups

they are in.

Spellbook & Abilities

Clicking on the Spellbook & Abilities tab opens a book containing all the

spells and abilities your character has. Most spells and abilities are

acquired by purchasing them from a trainer, but some are only available

as quest rewards. Any spell or ability you acquire shows up here once you pay

for it. Holding your mouse over a spell or ability in the book tells you what that

spell or ability does, how often you can cast it, and how much energy, mana, or

rage it costs to use.

To use a spell or ability, you can open this book and then right-click or

left-click on it to activate it. However, a much easier way to use an ability or

spell is to add it to your action bar.

Your spells and abilities are kept in separate sections. To switch between

sections, press the appropriate tab at the side of the book. If you have more

spells or abilities than can fit on one page, you can scroll to successive pages

by clicking the left and right arrows at the bottom of the book.

If you have a combat pet, you will have a second tab on the bottom of your

book with your pet's abilities.

In addition to class abilities and spells, the Spellbook & Abilities panel also is

where your profession abilities show up. The associated ability of a profession,

such as the Find Herbs ability you get when you learn herbalism, appears in the

General section of your Spellbook & Abilities panel. You can drag these

profession abilities to your action bar and use them as you would class abilities.

Talents

The Talents button opens up your character’s Talent window. Talents are

additional powers you can select for your character that not only improve

your existing abilities and spells, but that also customize your character.

Using talents, two players of the same class can differentiate their characters

greatly.

The World of Warcraft online strategy guide at:

http://eu.battle.net/wow/game/ is your best source for up to date Talent

information.

Quest Log

Whenever you acquire a quest, that quest is added to your quest log. All

your currently active quests appear here.

The Quest Log window is organized into two sections: the quest list and the

quest information window. The quest list shows all the quests you currently

have, organized by the zone in which you acquired the quest. A zone only

appears if you have a quest from there.

When you select a quest from the list, the quest info window displays all the

information you need to complete it. The summary gives you the bare essentials

for the quest: the goal you must achieve and the NPC you must talk to in order

to complete the quest. Below the summary is the same text you received when

you first acquired the quest, including the exact instructions and location of the

quest, and any additional information you received at the time you acquired it.

At the bottom of the quest info window is the reward heading, which tells you

what you get if you complete the quest. Keep in mind that not all quests specify

their possible rewards, and some quests unlock other quests.

World Map

The World Map tab (M) opens up a full-screen map of the world. The world

map defaults to a hand-drawn map of your current zone. Any locations you

have explored appear on the hand-drawn map. As you continue exploring,

more locations will be drawn added to your map.

Your character appears as a grey arrow on the world map. If you are grouped, party

members also appear as blue dots. To tell who each dot is, hold your mouse over the

dot. The character's name will then pop up on your mouse cursor.

Major cities already appear on your world map, even if you haven't explored them yet.

To zoom out to a view of your continent, right-click on the map. Right-click again to

zoom out for a map of the world. You can also adjust the view by clicking on the Zoom

Out button at the top of the map.

The name of the zone or continent you are viewing is always displayed at the top of the

world map. If you mouse over an explored location or known landmark, such as a city

or mountain range, its name will appear at the top of the map instead.

You can also jump to a map of a specific zone by selecting a zone from the zone

pulldown menu at the top of the screen. Left-click on the arrow next to the menu to

open it, and then click on the desired zone. To jump to a different continent, press the

arrow in the continent pulldown menu to the left. Jumping to a new continent will reset

the zone pulldown menu to the zones in that continent.

Note

The world map covers your entire screen, blocking out your main

window and the action bar. Be careful when opening the world

map while you are in combat or running.

Looking for Group

The Looking for Group tool makes it easy to find other players to join you

in a quest or instance. Clicking the button on the toolbar opens a window

where you can select whether you are a player looking for a group, or an

existing group looking for more players.

You can then select whether you are looking for a group for a dungeon, a quest

or a raid, nominate the specific instances or quests you wish to do, and add

comments about what members you are seeking, or what skills you would bring

to a group. Once this information is completed, you can be automatically added

to a group by the LFG tool, or if you would rather be contacted about grouping

opportunities first, you can deselect Auto Join.

Adding yourself to the Looking for Group tool also automatically adds you to

the Looking for Group channel, allowing you to connect with other players who

are also seeking party members.

Main Menu

Clicking on the Main Menu tab opens up the main menu. From here, you

can adjust video and sound options, customize controls, logout, quit, or

resume playing. You can also open the Main Menu by pressing the Escape key.

VIDEO OPTIONS AND SOUND OPTIONS

Here you will find a range of options to customize the way the game is

displayed and heard according to your computer’s specifications. You may need

to experiment to find the right settings for you.

INTERFACE OPTIONS

From this menu you can turn on more advanced

options such as inverting the mouse, turning on the

status bar (combat log), showing your pet melee

and spell damage, turning on the right-click to

move option, and more. More information on

these advanced options can be found at the World

of Warcraft website at :

http://www.worldofwarcraft.com

KEY BINDINGS

The Key Bindings menu lists all the hotkey

commands in World of Warcraft and the default buttons associated with them.

You can then customize all these hotkeys by typing in your own letters or mouse

buttons. If you are later dissatisfied with your own key bindings, you can restore

the Blizzard defaults.

LOGOUT AND QUIT

Clicking the Logout button takes you back to the Character Selection screen,

while the Quit button closes World of Warcraft and takes you to the desktop.

CONTINUE

Pressing this button closes the main menu and takes you back to the game.

Help Request

The Help Request button opens up the Knowledge Base which provides

you with answers to common questions. You can open a ticket here to

request assistance from a Game Master (GM) . For more information on

tickets, refer to Appendix II: Customer Support.

Int An abbreviation of intelligence.

Kiting A style of combat in which a player continually stays out of combat range of

an enemy, while simultaneously causing damage to it.

Log Logging off or disconnecting from the game.

Loot To take treasure from a monster corpse or object, such as a chest or box. Also

used to mean the treasure itself.

Lvl An abbreviation of level.

Mez Any spell that temporarily incapacitates a target. Sometimes used as a verb

to mean the act of incapacitating a target. An abbreviation of mesmerize.

Mob Any computer-controlled character in the game, whether hostile or not. An

abbreviation of mobile.

Newbie Any new player to the game. Sometimes abbreviated as newb or noob.

Some players consider it a insulting term.

Pet A combatative or non-combative NPC, such as a parrot, dog, or cat, owned

by a player.

Pop Respawn.

Port To transport yourself or other players to another location in the world through

spells or abilities. An abbreviation of teleport.

Pull To draw a monster away from its current location and back to the party.

Pulling is done so that the party can fight individual monsters and not groups

of them.

Puller A player that pulls monsters for the party.

Raid A large-scale attack on an area by a group of parties and players.

Res An abbreviation of resurrect or resurrection. Also rez.

Respawn The act of a dead monster's spawning, or appearing, again. Also used to

describe the respawned monster itself.

Spawn The location or process of a monster or monsters appearing when they are

created in the world.

Spi An abbreviation of spirit.

Sta An abbreviation of stamina.

Stack A number of identical items placed in a single inventory slot to conserve

space. Only certain items can be stacked.

Str An abbreviation of strength.

Tank A character that engages in melee with enemies and can withstand a lot of

damage. Warriors and paladins are two examples of tanks. Also used as a

verb to describe the act of engaging in melee with enemies.

Taunt To provoke a monster into attacking your character, thereby pulling its

attention away from its current target.

Threat See Hate.

Train To lead monsters so that they will attack another player.

Twink A low-level character made more powerful by higher-level characters,

usually through gifts of armor and weapons that the character would not

normally have at such a low level. Also used as a verb to describe the act of

giving low-level characters powerful items uncommon at their level.

XP Experience points. Also called exp.

I. Glossaire

These are common terms and acronyms used all the time in chat in World of Warcraft.

Common Terms

Add An extra monster that joins an existing battle. This is often used as a warning

by a group member: "Add!"

Alt Other characters on your account besides the one you are currently playing.

This is an abbreviation for alternate. Usually alt refers to any character other

than your highest-level character.

Aggro The act of a monster becoming hostile and attacking you. Often invoked

when a player moves too close to a monster and unintentionally provokes it

to attack. Aggro also refers to a monster's aggression level towards you.

Aggro – The radius around a monster at which point you will provoke it to attack you.

Radius Aggro radius depends upon your level and the monster's level.

Agi An abbreviation of agility.

Avatar Your character.

Buff A beneficial spell cast on a monster or player. An example of a buff is the

mage's Arcane intellect.

Carebear A disparaging term for a player that prefers not to attack other players in a

player versus player environment. Usually this term is used by players who

prefer PvP combat.

Caster A character that primarily stays away from the front of combat in order to cast

helpful spells on allies and harmful spells on enemies. Mages and priests are

two examples of casters.

Combat Pet An NPC controlled by a player that can fight monsters and assist the player

and his party members.

Cooldown The waiting time before an ability, skill, or spell can be used again.

Creep A monster.

Critter A creature that doesn't attack back, like a rabbit or deer.

Debuff A negative spell cast on a monster or player that weakens it. An example of

a debuff is the warlock's curse of weakness.

Drop The treasure left behind by a monster when you kill it. Used this way, it is

synonymous with loot. Also a verb meaning the act of a monster leaving

behind treasure.

Griefer A person who purposely tries to annoy or anger other players.

Grinding Staying in the same area fighting the same types of monsters for a very long time.

Hate The amount of aggression, or aggro, a monster has built up against you.

When a monster has more hate against you than any other surrounding

players, it will attack you. Different actions, such as healing players or

damaging the monster, will generate different levels of hate. Hate is

synonymous with threat.

Incoming It means an attack or monster is coming. Sometimes abbreviated as inc.

Instance A unique copy of a dungeon created when you and your group enter that

dungeon. Only you and your group will be in your copy of the dungeon. Another

group that enters the same area will enter their own copy of the dungeon.

II. Customer Support

If you encounter a problem with the game or with other players while playing World of

Warcraft, you can contact a Game Master (GM) for support.

GMs are customer support representatives who are online 24 hours a day, seven days a

week, to assist you with any trouble you experience in the game.

How to Contact a GM

To contact a GM, click on the Help Request icon, which appears as a red question mark,

at the bottom of your screen.

Once the Knowledge base is open, you can search for an existing answer to your issue by

entering keywords. If you cannot find the answer to your question, or you still need to

contact a Game Master, choose ‘Open a Ticket’ to start the petition process. Game Masters

can only assist with in-game issues related to equipment, gameplay and the world

environment. For other issues, you will need to contact a different support team. More

information can be found here: http://www.blizzard.com/support

Contacting a GM in the Game

At the next screen, you will want to select the category that fits closest to the issue you

are trying to report.

You will then be prompted to enter a description of your situation. Please try to be as

descriptive as possible.

After typing your description and clicking the Submit button, a ticket icon appears at the

upper right corner of your screen. This tells you that you have an active ticket and that a

GM will contact you.

Once contacted, explain your situation to the GM. When the issue is resolved, the GM will

erase the ticket from your screen.

Identifying a GM

Game masters can be identified in-game by the GM

tag that accompanies their player name. For

example: <GM>Taredan

In addition, any message that a GM says in general or

sends to you privately is prefaced with the “<GM>”

tag. For example: “<GM> Junco whispers: Hello…”

GMs also look distinct, since they wear a unique

game master uniform consisting of a dark blue robe

that is unavailable to other players.

GM-related Issues

If you have a concern with a GM, or would like to send positive or negative feedback,

please send an email to WoWConcer[email protected]

Other support:

For support related to technical issues, billing queries and other out of game incidents,

please use the webforms for the appropriate department. They can be found here:

http://www.blizzard.com/support

AC Armor Class

AoE Area of Effect

AE Area Effect

AFK Away From Keyboard

BRB Be Right Back

DD Direct Damage

DOT Damage Over Time

DPS Damage Per Second

FH Full Health

FM Full Mana

FvF Faction versus Faction

GM Game Master

GTG Good To Go

HP Hit Points or Health Points

IF Ironforge

KS Kill Stealing (or Kill Steal or

Kill Stealer)

LFG Looking For Group

LFM Looking For More

LOL Laugh Out Loud

LOM Low On Mana

MMO Massively-Multiplayer

Online

MMOG Massively Multiplayer

Online Game

MMORPG Massively Multiplayer

Online Role-Playing Game

MT Mistell

NM Never Mind

NP No Problem

NPC Non-Player Character

OOM Out Of Mana

PC Price Check

PC Player Character

PK Player Kill or Player Killer

PST Please Send Tell

PvE Player versus Environment

PvP Player versus Player

R Ready to go

SW Stormwind

TB Thunder Bluff

TY Thank You

UC Undercity

WF Westfall

WB Welcome Back

WoW World of Warcraft

WTB Want To Buy

WTS Want To Sell

Acronyms

Game Design

Blizzard Entertainment

Executive Producer

Mike Morhaime

Team Lead

Mark Kern

Art Director

William Petras

Creative Director

Chris Metzen

Lead Animator

Kevin Beardslee

Lead Artist

Justin Thavirat

Lead Character Artist

Brandon Idol

Lead Designers

Rob Pardo

Allen Adham

Lead Programmer

John Cash

Lead Technical Artist

Kyle Harrison

Producers

Shane Dabiri

Carlos Guerrero

Additional Production

Chris Sigaty

Programming

Jesse Blomberg

Dan Buckler

Robert Bridenbecker

Jeff Chow

Scott Hartin

Sam Lantinga

Twain Martin

Loren McQuade

Collin Murray

David Ray

Joe Rumsey

Derek Sakamoto

Tim Truesdale

Matthew Versluys

Jeremy Wood

Additional Programming

James Anhalt III

Andy Bond

Bob Fitch

Don Grey

Monte Krol

Graham Madarasz

Jay Patel

Evelyn Smith

Install/Patch/Distribution

Programming

Brian Fitzgerald

John Mikros

John Stiles

Tony Tribelli

Stephen C. Wong

Install/Patch/Distribution

Producer

Derek Simmons

Macintosh Programming

John Mikros

Additional Macintosh

Programming

Rob Barris

John Stiles

Animators

Adam Byrne

Jay Hathaway

Eric Henze

Solomon Lee

Dungeon/City Artists

Jose Aello, Jr.

Roger Eberhart

Dana Jan

Aaron Keller

Jimmy Lo

Matt Mocarski

Brian Morrisroe

Jamin Shoulet

John Staats

World Content Artists

Carlo Arellano

Sam Didier

Brian Hsu

Roman Kenney

Maxx Marshall

Matt Milizia

Dan Moore

Ted Park

Gary Platner

Technical Artist

Peter Underwood

Exterior Level Designers

Bo Bell

James Chadwick

Mark Downie

Alen Lapidis

Matt Sanders

Additional Art

Dave Berggren

Allen Dilling

Toph Gorham

Trevor Jacobs

Tom Jung

Cameron Lamprecht

Rob McNaughton

Mickey Nielson

Matt Oursbourn

Game Designers

Tom Chilton

Eric Dodds

Michael Heiberg

Kevin Jordan

Jeffrey Kaplan

John Yoo

Quest Designers

Alex Afrasiabi

Michael Backus

Suzanne Brownell

Shawn Carnes

Michael Chu

Jeffrey Kaplan

Pat Nagle

World Designers

Geoff Goodman

Andy Kirton

Joshua Kurtz

Steven Pierce

Additional Design

Tom Cadwell

Dave Fried

Dave Hale

Eric Maloof

Scott Mercer

Matt Morris

Jennifer Powell

Dean Shipley

Cinematic Intro Director,

Writer

Matt Samia

Cinematic Trailer Director,

Writer

Harley D. Huggins II

Cinematics Producer

Scott Abeyta

Video Processing & Post

Production Supervisor

Joeyray Hall

Cinematic Artists

Jonathan Berube

Nicholas S. Carpenter

Jeff Chamberlain

Aaron Chan

Ben Dai

Fausto DeMartini

Sheng Jin

Jeramiah Johnson

Jon Lanz

James McCoy

Matthew Mead

Joe Peterson

Dennis "wiz" Price

Jarett Riva

Xin Wang

Kenson Yu

Cinematic Technical Artists

John Burnett

Joe Frayne

Steeg Haskell

Jared Keller

Hung Le

Nelson Wang

Render Farm Supervisor

Mike Kramer

Additional Cinematic Artists

Dan Burke

John Chalfant

Ryan Duncan

Mark Skelton

Patrick Thomas

Seth Thompson

Ru Weerasuriya

Jason Wen

Audio Supervisor

(Cinematics)

Glenn Stafford

Sound Producer

Gloria Soto

Lead Composer

Jason Hayes

Lead Sound Designer

Brian Farr

Music

Tracy W. Bush

Derek Duke

Jason Hayes

Glenn Stafford

Sound Design

Tracy W. Bush

Victor Crews

Brian Farr

Casting Supervisor/ VO &

Sound Editor

Tami Donner Harrison

Voice Direction

Chris Metzen

Micky Neilson

Voice Acting

Michele Arko

Tracy W. Bush

Joey Cash

Johnny Cash

Victor Crews

Samwise Didier

Tami Donner Harrison

Derek Duke

Michelle Elbert

Brian Farr

Ron Frybarger

Manuel Gonzales

Carrie Gordon-Lowrey

Trula Hoosier

Harley Huggins

Timothy Ismay

Monte Krol

Abe Lasser

Jon Mankin

Twain Martin

Holly Matecki

Sean McCrea

Chris Metzen

Kaeo Milker

Lani Minella

Mike Morhaime

Collin Murray

Gloria Neely

Mickey Neilson

Nicholas Pisani

Gary Platner

David Saunders

Evelyn Smith

Glenn Stafford

Snoopy Watkins

Sunda Zafrin

Worldwide Launch Executive

Paul Sams

Worldwide Launch

Management

Itzik Ben-Bassat

Lisa Pearce

Manual Layout

Eli Catalan

Manual Producer

Jason Hutchins

Manual Development and

Editing

Eli Catalan

Elliott Chin

Jason Hutchins

Mark Kern

Denise Lopez

Jonathan Mankin

Chris Metzen

Rob Pardo

Lisa Pearce

Evelyn Smith

Manual Artwork

Carlo Arellano

Adam Byrne

Samwise Didier

Allen Dilling

Eric Henze

Brian Hsu

Brandon Idol

Semi Kim

Chris Metzen

Ted Park

Bill Petras

Glenn Raine

John Staats

Justin Thavirat

Ru Weerasuriya

Thanks to White Wolf

Quality Assurance Manager

John Lagrave

Quality Assurance Assistant

Managers

Sean McCrea

Mark Moser

Q.A. Night Supervisor

Jonathan Mankin

Q.A. Lead Testers

Robert Foote

Michael Murphy

Q.A. Lead Assistant

Kelly Chun

Q.A. Technical Engineers

Jason Fader

Evelyn Smith

Q.A. Compatibility Testing

Omar Gonzalez

Danny Nguyen

Taylor Russ

Q.A. Team Leads

Michele Marie Arko

Scott N. Army

Ben Brode

Shane S. Cargilo

Jamie Chang

Michael Chen

Steven Chow

Dennis Crabtree

Les W. Douglas

Michelle Elbert

Ron Frybarger

Ed Kang

World of Warcraft Credits

Jin Kim

Ray Laubach

Chris Manprin

Justin K. Parker

Lee Sparks

Craig Steele

Stan Wang

Game Testers

Nicholas Betteker

Edward Bui

Jeff Chang

Jack Chen

James Cho

Aaron Contreras

Brandon Crumpler

Tim Daniels

Foster Michael Elmendorf

Mei Dean Francis

Jon Graves

Josh Hilborn

Timothy Ismay

Michael Maggard

Stuart Massie

Jeff McLean

Kurtis Paddock

RA Pearson

Nicholas M. Pisani

Anthony Reyes

Chuck Salzman

David Sanchez

Samuel Schrimsher

Michael Schwan

Anant Singh

Brian Stankowitz

Shawn Su

Michael Mooteh Sun

Alex Tsang

Joseph Vales

Brandan Vanderpool

Sean Wang

Geoffrey Yeh

Tengying Yu

Additional Game Testing

Zach Allen

Zebulon Batke

Josh Bertram

Zach Callanan

Wesley Campbell

Greg Cucchissi

Dustin Chang

Yuan Cheng

Jack Cheung

Joel Clift

Matt Coalson

Beni Elgueta

Dave Eliasberg

Brian Fattorini

Gary Gibson

Manuel Gonzales

Justin Hamilton

Jason Thor Hall

Patrick Henry

Lyno Hychong

Jeff Jones

Stephen Kim

Jason Liang

Richard Lin

Robert Lohaus

Brian Love

John Meyers

Brandon Norton

Haz Novoa

Wale Oyejide

David Potts

Emilio Segura

Kenneth Shaw

Steve Shin

Geordie Swainbank

Walter Takata

Joshua Tapley

Jeffrey Therrien

Christopher Van Der

Westhuizen

David G. Wagner

Constance Wang

Ian Welke

Daniel Westmoreland

Technical Support Manager

Thor Biafore

Assistant Technical Support

Manager

Jason Stilwell

Billing and Account Services

Lead

Doug Abel

Technical Support

Programming

David Nguyen

In-Game Support

Management

Eric Avila

In-Game Support Leads

Mitchell Bricker

Chris Manley

Jason Park

John Schwartz

Max Whitaker

Localization Producer

Jason Hutchins

Associate Localization

Producer

Jonas Laster

BLIZZARD EUROPE

TEAM

Blizzard Europe

Management

Itzik Ben Bassat

Blizzard Europe

Management Team

Cedric Marechal

Jean-Michel Courivaud

Benoit Dufour

Anne Berard

Julia Gastaldi

Frederic Menou

Benoit Mechineau

Delphine Le Corre

Administration Team

Elodie Dupuis

Development Team

Mathieu Chauvin

Laurent Bourcier

Fanny Hermant

Philippe Peeters

Network Team

Julien Mariani

Thierry Sudan

Jean-Claude Krijestorac

Mourad Kaci

Marketing and Online

Marketing Team

Eric Chauveau

Matthew Arthur

Web Team

Guillaume Sartre

Sebastien Garnault

Prune Moldawan

Yann Pallatier

Martin Leidenfrost

Pierre Rosenthal

Community Team

Gernot "Garry" Leusch

Jean-Baptiste Pennes

Technical Support

and Billing Team

Robert Ashby

Cedryck Poitelon

Alexandre Vallee

Lisa Cree

Christian Czubatinski

Marie-Helene Atienz

In-Game Support Team

Christian William Scharling

Mark Clements

Gregory Bourgeois

Owen James Thomas

Sebastiaan Van Doornspeek

Kasper Giehm

Richard Barham

Sebastian Nachtigall

Rainer Mayer

Rinaldo Andreolli

Alexander Ipfelkofer

Clemens Krainer

Heiko Dieregsweiler

Christian Reshœft

Emmanuel Obert

Sophie Bellegarde

Jean-Pierre Poulain

Romain Dijoux

Yann Dessaude

Nicolas Guion

Stephane Perroud

Gesine Fischer

VUG LOCALIZATION

TEAM

General Manager

Gerry Carty

European Localisation

Manager

Barry Kehoe

Project Manager

Eithne Hagan

Translation Vendor Manager

Annette Lee

Linguistic Project Manager

Laura Casanellas

Linguistic Coordinator

Corina Zaha

Engineering Manager

Lawrence Moran

Software Engineering

David Doheny

Q.A. Manager

David Hickey

Q.A. Lead

Conor Harlow

Q.A. Testers - French

Maurice Larkin

Russell Perin

Dimitry Renardet

Q.A. Testers - German

Sandra Rothig

Henry Ertner

Hugh Lawton

Graphics/Audio Coordination

Bill Sweeney

David Fleming

RTM Validation

Philippe Gendreau

BLIZZARD

ENTERTAINMENT

Business Development &

Business Operations

Paul Sams

Business Development &

Operations

Elaine DiIorio

Denise Lopez

Isaac Matarasso

Lisa Pearce

Sarah Tucker

Information Technologies

Manager

Robert Van Dusen

Information Technologies

Edward Hanes

Brian Hill

Mike Kramer

Hung Nguyen

Mike Pearce

Mike Schaefer

Jeremy Smith

Casey Suyeto

Stephen T. Wong

IT Engineering & Network

Design

Adrian Luff

Jeff Berube

Data Archivist

Kris Mackey

Office Administration/

Human Resources/ Facilities

Management

Kacy Dishon

Jeanette Gullock

Kaeo Milker

Jamie Neveaux

Hugh Todd

Talishia Thompson

Financial Management

David Gee

Paul Sams

Public Relations

Lisa Bucek-Jensen

Elliott Chin

Gil Shif

George Wang

Web Team

Lisa Bucek-Jensen

Mathieu Chauvin

Geoff Fraizer

Mike Hein

Jon Jelinek

Gil Shif

Alex Sun

Blaine Whittle

Community Management

Lisa Bucek-Jensen

Daniel Chin

Paul Della Bitta

Kristen DeMeza

Gil Shif

Legal Counsel

Kevin Crook

Terri Durham

Rod Rigole

Eric Roeder

Tracy Gibbs-Sargeant

James Shaw

Global Brand Management

Neal Hubbard

Marc Hutcheson

Matt Kassan

North American Sales

Philip O'Neil

Bruce Slywka

Lowell Vaughen

Marketing Creative Services

Kathy Carter-Humphreys

Jessica Drossin

Zachary Hubert

Steve Parker

Raul Ramirez

Hayley Sumner

Bill Watt

Recruiting

Jack Sterling

Packaging Artwork

Brom

William Petras

Justin Thavirat

Manufacturing

Tom Bryan

Bob Wharton

Hosting Partners

AT&T

DACOM/KIDC

Telia

Director of Dunsel

Development

Frank Pearce

Dunsel Specialist

Alan Dabiri

Thanks To

Chris Sigaty

Brad Mason

Don Grey

Huong Grey

Kirk Mahony

Jimmie Nelson

Donna Anthony

Beau Yarborough

Ian Welke

DJAMES Goddard

Christophe Ramboz

Michael Fuller

Flavie Gufflet

Stu Rose

Duane Stinnett

Brenda Perdion

Special Thanks

Blizzard North

Bruce Hack

Jean-Francois Grollemund

Bob & Jan Davidson

Cinematic Sound Contractors

David Farmer

Paul Menichini

Jeff Kurtenacker

Michael Aarvold

Robert Michael Sherlock

Tom Brewer

Original choir music

performed by the University

Choir & California State

University, Long Beach

Original music recorded at

Citrus College, Glendora, CA

WE WANT TO EXTEND

A VERY SPECIAL

THANKS TO ALL OUR

FAMILIES. YOUR

NEVER-ENDING

PATIENCE AND

UNDERSTANDING

MADE IT ALL

POSSIBLE.

WE LOVE YOU!

Additional Thanks

Michael Fuller

Christophe Ramboz

Yan Kahle

Jean-Claude

All European Guilds

All our Families

Our Wives and Husbands

Our kids

Our poor red eyes

The parents of the unique

"Famous"

The coffee machine

"Mum and Dad"

The inventor of the cheese

sandwich

"Mamie in the kitchen"

Our new chairs

The Japanese restaurant

The double brain theory

"Zickouille"

"Boomshaker"

"Pompounette"

The GMs that keep their shoes

"The Pitbull"

"Graou"

"Ricounet"

"Douds"

Uncle Scrooge

Le "Check"

The "bobox" pushers

All the clowns

"$%#% me, I am famous!"

The Sexy HR Girls

All the "boulets"

The Galapagos Islands

The Famous Danish Humour

The holy moving plan

"M" fast food feeding our GM

teams

Parisien Vampire society

"Yes... But... No... Well...

Basically... Hum... Honestly..."

Spygurl for the hooter to Eric for

loosing at War 3 and babyfoot

Cédric's wine cave

"Yes... soooooooon" TM

William, the Danish knight

Gali Mehl

The great city of Holon

"The Kibbutz"

Celeste Aviva, Tracy Farr, Amber

Ray, Tiffany and Taylor Hayes,

Andrea Lobo, The Idols & Pat

Morrison, Shane Hensley,

Michele Henze, Claudia &

Alanna Guerrero, My brother

Brad…we all

need heroes, Kim & Ashley

Bridenbecker, Alexander K. Lee,

The Chosen & Bill, Peter Milizia,

The Petras Family, Rob Chacko,

Kandice Murray, Michelle

Delgado, The Thavirats &

Corinna Lee, Kayla Hong-Tim

Nguyen, Mike Phillips, Cathy

Tsai and The Chow Family,

Suzanne Di Piazza, Pooka, Kerri

Jaquith Simmons, Patricia, Nate,

Chris, Matt & Jenna, Laura

Szigeti, Sofia Vergara, Sarah

Arellano, Olivia Lee Heiberg,

Nikita Mikros, April & Sofia

Metzen, Girls of Starbucks,

Mary, Johnny, and Joey Cash,

Katherine & Penelope Jordan,

Danna, Jessica, Tisa,

Jade and Breanna, Gammaray

Helen Mckenney,

Bill & Kathie Blomberg, The

Sakamoto Family, Nick “Blood

Angel” Betteker, Angelista,

Napoleon Dynamite, Joohyun

Lee, April and Noah Beardslee,

Dawn Marshall, Mandilynn

Weygandt, Stephanie Keefer, the

good people of The Daily Blab,

Ed, May, & Sheryl Narahara,

Arleen Powell, Andrew Thorson,

Imelda & Alex Kern,Olivia Lee,

Peter Jackson, Victoria, Garrett,

& Cassandra, Katherine Jordan,

Gina MacGregor, Karen & Julia

Barris, The Infamous Kitt3n,

Hilary & F.C. Carnes, Happy

30th to RUSH, Lara Lee, Brenda

Perdion, Tina & Melissa Maloof,

The Pearce Family, Smoove TB,

The Bandit, The PUNisher, The

Leaky Faucet, T. Blave, The

Censor, Susan, Matthew &

Michael Sams, Megan Wooley,

Tina Chan, Stacey Frayne, Haibo

Li, Katelynn Hassler, Lucianna

Kochnoff, Shelly Mead, Debbie

Lanz, Jessica Ellis, Khana Le,

Brian Flora, Chen Bin Hua, The

Price Family, Deana Matarasso,

Harminder Brar, The McCoy

Family, The Yu Family, The Wang

Family, The Samia Family, The

Chamberlain Family, The Burnett

Family, The Haskell Family, The

Dai Family, The Peterson Family,

The Carpenter Family, Joe

“Vargen” Biafore, Beverly &

Shangreaux Lagrave, Dee Ann

Fifer, Riley & The Sigaty Family,

Melissa Huggins, Laura Clifton,

Jason & Damian Hall, Koren

Buckner, Gali Mehl, The Ben-

Bassat Family, David, Cameron

& Brianna Di Iorio, Nicole

Hamelin, Matt, Shaun &

Amanda Smiley, Ty, Noel &

Marge Williams, Silvia, Kai, and

Kiana Van Dusen, Astrid and

K.C. Ross, Janée Laster,

Everyone at Hewlett-Packard,

Everyone at Cisco.

No pixels were harmed in the

making of this game.

WORLD OF WARCRAFT

END USER LICENSE AGREEMENT

IMPORTANT! PLEASE READ CAREFULLY. PLEASE READ THE FOLLOWING WORLD OF WARCRAFT END USER

LICENSE AGREEMENT BEFORE DOWNLOADING OR INSTALLING THIS SOFTWARE PROGRAM. THIS SOFTWARE IS

LICENSED, NOT SOLD. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PLEASE DELETE THE SOFT-

WARE PROGRAM IMMEDIATELY AND ARRANGE TO RETURN THE GAME TO YOUR RETAILER.

This software program, and any fi les that are delivered to you (via on-line transmission or otherwise) to “patch,”

update, or otherwise modify and/or enhance the software program, as well as any printed materials and any on-line

or electronic documentation (the “Manual”), and any and all copies and derivative works of such software program

and materials (collectively, together with the “Game Client” defi ned below, the “Game”) are copyrighted works of

Blizzard Entertainment, Inc. (“Blizzard Entertainment”), who has licensed its rights to exploit the Game in the

European Union to its affi liate Blizzard Entertainment, SAS (“Blizzard”). All use of the Game is governed by the terms

of this End User License Agreement (“License Agreement” or “Agreement”). To play the Game, you must have

registered an account on Blizzard’s Battle.net

game service (the “Battle.net

Account”), which is subject to a

separate Terms of Use agreement available at http://www.battle.net/legal/termsofuse.shtml (the “BNET Terms of

Use Agreement). Blizzard’s Battle.net® game service (the “Battle.net

Service) is provided to you by Blizzard. In

addition, the Game may only be played by obtaining access to Blizzard Entertaiment’s World of Warcraft massively

multi-player on-line role-playing game service (the “Service”), which is subject to a separate Terms of Use agreement

(the “WoW Terms of Use”) and which is provided to you by Blizzard. The Service includes the use of a voice over

Internet protocol technology, which enables you to communicate orally with other users and which includes certain

features to determine who to speak with (the “Voice Client”). Blizzard is your contractual partner for the performance

of the Service. If your purchase of the Game included a limited period of “free access” to the Service, the WoW Terms

of Use also govern your access to the Service during the period of “free access.” The Game is distributed solely for use

by authorized end users according to the terms of this License Agreement. Any use, reproduction or redistribution of

the Game not expressly authorized by the terms of the License Agreement is expressly prohibited.

1. Grant of a Limited Use License. The Game installs computer software (hereafter referred to as the “Game Client”)

onto your hardware to allow you to use your Battle.net® Account to play the Game through access to the Service.

To play the Game you must therefore: (i) register for and login using an authorized Battle.net

Account, (ii) obtain

access to the Service and (iii) agree to the terms of this License Agreement, the WoW Terms of Use and the BNET

Blizzard hereby grants, and by installing the Game Client you thereby accept, a limited, revocable, nontransferable,

non-sublicensable and non-exclusive license and right to install the Game Client for your personal and non-commer-

cial use on one (1) or more computers which you own or which are under your personal control. All use of the Game

is subject to this License Agreement, the BNET Terms of Use Agreement, and the WoW Terms of Use, each of which

you must accept before you can use your Battle.net

Account to play the Game through access to the Service.

Blizzard Entertainment and/or Blizzard reserve the right to update, modify or change the Game for the reasons stated

in Section 9 below. Changes to the License Agreement will be notifi ed and enter into force according to Section 15

below.

2. Pre-Loaded Software. The media on which the Game Client is distributed may contain additional software and/or

content for which you may not have a valid license and which is specially protected against unauthorized access (the

“Locked Software”). You agree that Blizzard Entertainment and/or Blizzard may install the Locked Software onto your

hard drive during the Game Client installation process. You also agree that you will not access, use, distribute, copy

or display any Locked Software, or create any derivative works based on the Locked Software. PLEASE NOTE THAT

THE CIRCUMVENTION OF ACCESS OR COPY PROTECTION MEASURES MAY CONSTITUTE A CRIMINAL ACT UNDER

THE COPY PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE. You can get access to and use the Locked

Software, or parts thereof, if you (a) purchase or otherwise legally obtain a valid license and (b) accept the End User

License Agreement(s) for this Locked Software, in such case you will receive an alphanumeric key from Blizzard to

unlock the software. Please note that you will only be allowed to unlock those portions of the Locked Software for

which you accepted the respective End User License Agreement (“the Unlocked Software EULA”) and were granted

a valid license (the “Unlocked Software”). The terms of this Agreement, the WoW Terms of Use and the BNET Terms

of Use Agreement shall apply to Unlocked Software in addition to the Unlocked Software EULA. However, to the

extent any provision of this Agreement confl icts with any provision in the Unlocked Software EULA, the provisions

of the Unlocked Software EULA shall prevail, but only with regard to the Unlocked Software.

3. Service and Terms of Use. As previously stated, you must have registered a Battle.net

Account to access the

Service and play the Game. The Battle.net

Service is subject to the BNET Terms of Use Agreement, which you may

view http://www.battle.net/legal/termsofuse.shtml and which you must accept to register a Battle.net

Account.

You must also accept the WoW Terms of Use in order to access the Service to play the Game. The WoW Terms of

Use govern all aspects of game play. You may view the Terms of Use by visiting the following website:

http://www.battle.net/legal/termsofuse.shtml. If you have purchased a hardcopy of the Game and do not agree with

the BNET Terms of Use Agreement, or the WoW Terms of Use, you should (i) not register for a Battle.net

Account

to play the Game, (ii) not access the Service to play the Game, and (iii) return the Game to the place where you pur-

chased the Game within thirty (30) days of the original purchase date.

4. Ownership.

A. All intellectual property rights in and to the Game, including without limitation the Locked and Unlocked

Software, and all copies thereof (including, but not limited to, any user accounts, titles, computer code, themes,

objects, characters, character names, stories, dialog, catch phrases, locations, concepts, artwork, character inven-

tories, structural or landscape designs, animations, sounds, musical compositions, audio-visual effects, storylines,

character likenesses, methods of operation, moral rights, any related documentation, and “applets” incorporated

into the Game) are owned or expressly licensed by Blizzard Entertainment or Blizzard. The Game is protected by

the copyright laws of the United States, international copyright treaties and conventions, and other laws. All rights

are reserved. The Game may contain certain licensed materials, and licensors of those materials may enforce their

rights in the event of any violation of this License Agreement.

B. In order to access the Service and to play World of Warcraft , you are required to establish a Battle.net

Account

as described in the BNET Terms of Use Agreement that is unique to you and non-transferable. To access the

Service, you will be asked to provide Blizzard with an Authentication Key of the Game that will be exclusively

linked to the Battle.net

Account you have established. Therefore, Blizzard does not allow you to transfer owner-

ship of the Game Client to third parties.

5. Responsibilities of End User.

A. Subject to the Grant of License herein, you may not, in whole or in part, copy, photocopy, reproduce, translate,

reverse engineer, derive source code, modify, disassemble, decompile, or create derivative works based on the

Game, or remove any proprietary notices or labels on the Game. Failure to comply with the restrictions and limi-

tations contained in this Section 5 shall result in immediate, automatic termination of the license granted hereun-

der and may subject you to civil and/or criminal liability. Notwithstanding the foregoing, you may make one (1)

backup copy of the Game Client, the Unlocked Software and the Manuals.

B. You agree that you shall not, under any circumstances,

(i) sell, grant a security interest in or transfer reproductions of the Game to other parties in any way not expressly

authorized herein, nor shall you rent, lease or license the Game to others;

(ii) exploit the Game or any of its parts, including, but not limited to, the Game Client, for any commercial purpose,

including, but not limited to, use at a cyber café, computer gaming center or any other location-based site without

the prior express written consent of Blizzard;

(iii) host, provide or develop matchmaking services for the Game or intercept, emulate or redirect the communi-

cation protocols used by Blizzard in any way, including, without limitation, through protocol emulation, tunneling,

packet sniffi ng, modifying or adding components to the Game, use of a utility program or any other techniques

now known or hereafter developed, for any purpose, including, but not limited to, unauthorized network play over

the Internet, network play utilizing commercial or non-commercial gaming networks or as part of content aggre-

gation networks; or

(iv) create or maintain, under any circumstance, any unauthorized connections to the Game or the Service. All con-

nections to the Game and/or the Service, whether created by the Game Client or by other tools and utilities, may

only be made through methods and means expressly approved by Blizzard. Under no circumstances may you con-

nect, or create tools that allow you or others to connect, to the Game’s proprietary interface or interfaces other

than those expressly provided by Blizzard for public use. (v) use the Voice Client for any unlawful purposes. In par-

ticular you shall not (i) eavesdrop, intercept or monitor any communication which is not intended for you, (ii) use

any type of spider, virus, worm, trojan-horse or any other codes or tools that are designed to distort or otherwise

interfere with the communication, (iii) use the Voice Client for any commercial communication, or (iv) expose any

other user to communication which is offensive, harmful to minors, indecent or otherwise objectionable.

6. Parental Control. Parents can restrict the use their child makes of the Service by way of a parental control system.

Further information can be found here: http://www.battle.net/parents

7. Termination. This License Agreement is effective until terminated. Upon termination for any reason, all licenses

granted herein as well as licenses for Unlocked Software shall immediately terminate and you may terminate the

License Agreement at any time by cumulatively (i) destroying the Game; and (ii) removing the Game Client from

your hard drive; and (iii) notifying Blizzard by mail of your intention to terminate this License Agreement to the fol-

lowing address: Blizzard Entertainment S.A.S., TSA 60 001, 78143 Vélizy-Villacoublay Cedex, France. Blizzard

reserves the right to terminate this License Agreement without notice, if you fail to comply with any terms and con-

ditions contained herein, the WoW Terms of Use and/or the BNET Terms of Use Agreement. In case of minor viola-

tions of these rules Blizzard will provide you with a prior warning of your non-compliance prior to terminating the

License Agreement. If, however, your behavior is utterly inacceptable, in particular if it endangers the gaming expe-

rience of other players, Blizzard is not required to provider you with such prior warning. A behavior is utterly inac-

ceptable in case of a serious violation of important provisions of this License Agreement, the WoW Terms of Use

and/or the BNET Terms of Use Agreement. Important provisions include a violation of Sections 1, 2 and 5 above. In

such event, you must immediately destroy the Game and remove the Game Client from your hard drive.

8. Export Controls. The Game may not be re-exported, downloaded or otherwise exported into (or to a national or

resident of) any country to which the U.S. has embargoed goods, or to anyone on the U.S. Treasury Department’s

list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders. By installing the

Game, you are agreeing to the foregoing, and you are representing and warranting that you are not located in, under

the control of, or a national or resident of any such country or on any such list.

9. Patches and Updates. Blizzard Entertainment and/or Blizzard shall have the right to deploy or provide patches,

updates and modifi cations to the Game, as needed or as useful to: (i) enhance the gaming experience by adding

new content to the Game, (ii) incorporating new features to the Game, (iii) enhancing content or features already in

the Game; (iv) fi xing ‘bugs’ that may be altering the Game; and (v) determining how you and other players utilize

the Game so that the Game can be enhanced for the enjoyment of the Game’s users; and (vi) protect you and other

players against cheating; and (iii) make the gaming environment safer for you. These patches, updates and modifi

cations to the Game must be installed for the user to continue to play the Game. For these purposes, Blizzard

Entertainment and/or Blizzard may update the Game remotely, including, without limitation, the Game Client resid-

ing on the user’s machine, without knowledge or consent of the user, and you hereby grant to Blizzard Entertainment

and/or Blizzard your consent to deploy and apply such patches, updates and modifi cations to the Game.

10. Duration of the “On-line” Component of the Game and of the Voice Client. This Game is an ‘on-line’ game

that must be played over the Internet through the Service, as provided by Blizzard. It is your entire responsibility to

secure an Internet connection and all fees related thereto shall be at your own charge. Blizzard will use reasonable

efforts to provide the Service all day, every day. However, Blizzard reserves the right to temporarily suspend the

Service for maintenance, testing, replacement and repair of the telecommunications equipment related to World of

Warcraft, as well as for transmission interruption or any other operational needs of the system. Blizzard can neither

guarantee that you will always be able to communicate with other users, nor that you can communicate without dis-

ruptions, delays or communication-related fl aws. Blizzard is not liable for any such disruptions, delays or other omis-

sions in any communication during your use of the Voice Client. Blizzard agrees to provide the servers and software

necessary to access the Service until such time as World of Warcraft is “Out of Publication.” World of Warcraft shall

be considered “Out of Publication” following the date that World of Warcraft is no longer manufactured and/or

distributed by Blizzard Entertainment, or its affi liates. Thereafter, Blizzard may, in its sole and absolute discretion,

continue to provide the Service or license to third parties the right to provide the Service. However, nothing

contained herein shall be construed so as to place an obligation upon Blizzard to provide the Service beyond the

time that World of Warcraft is Out of Publication. In the event that Blizzard determines that it is in its best interest to

cease providing the Service, or license to a third party the right to provide the Service, Blizzard shall provide you

with no less than three (3) months prior notice. Neither the Service nor Blizzard’s agreement to provide access to

the Service shall be considered a rental or lease of time on or capacity of Blizzard’s servers or other technology.

11. No Responsibility for Individual Communication. You acknowledge that the content of the communication

with other users through the Voice Client is entirely the responsibility of the user from whom such content originates.

You may therefore be exposed to content that is offensive, harmful to minors, indecent or otherwise objectionable.

Blizzard is not liable for any such sort of communication of other users through the Voice Client.

12. Additional Manufacturer’s Guarantee for the Game Client. In the event that tangible media (e.g. CD-ROMs or

DVDs) containing the Game Client were purchased in the European Union and they prove to be defective and pro-

vided you inform Blizzard of such defect within (i) two (2) months from the day you detected such defect and (ii)

within two (2) years from the date of the purchase of the Game, Blizzard will, upon presentation to Blizzard of proof

of purchase of the defective media and the media itself, at its sole discretion 1) correct any defect, 2) replace the

Game, or 3) refund your money. This guarantee does not affect or restrict the statutory warranty claims that you may

have against the retailer of the Game Client.

13. Limitation of Liability. As regards the online service provided by Blizzard, for damages or compensation of

unavailing expenditures, whatever the legal basis including tort may be, the following rules apply: Blizzard may only

be liable in cases of where it is adjudged that Blizzard: (i) engaged in intentionally damaging conduct; (ii) was grossly

negligent; and/or (iii) is in breach of the requirements of the Product Liability Act according to statutory law. If you

acquired the media containing the Game Client in Germany or Austria or if you access the Service from the territory

of Germany or Austria or in such other countries where local laws would apply, Blizzard may also be liable in case

of death or personal or physical injury according to statutory law where Blizzard is adjudged to be responsible for

such death or personal or physical injury. Blizzard shall not be liable for slight negligence. However, if you acquired

the media containing the Game Client in Germany or Austria or if you access the Service from the territory of

Germany or Austria, Blizzard may also be liable for slight negligence if Blizzard is adjudged to be in breach of such

contractual obligation hereunder, the fulfi llment of which is required for the due performance under this Agreement,

the breach of which would endanger the purpose of this Agreement and the compliance with which you may con-

stantly trust in. In such cases, Blizzard’s liability is limited to typical and foreseeable damages; in other cases Blizzard

shall not be liable for slight negligence.

14. Rights on Breach. The Game, Game Client as well as the Locked Software, trademarks and copyrighted content

contained therein and associated with the Game are the copyrighted property of Blizzard Entertainment, and, through

the efforts of Blizzard Entertainment, has established substantial goodwill and recognition. In the event of a signifi cant

breach of the terms of this Agreement, Blizzard Entertainment reserves its right to take all legal actions which may be

available to a licensor of intellectual property under the law to protect its rights in its property. In the event that

Blizzard Entertainment is the prevailing party in any such actions, Blizzard Entertainment shall see any and all rights

that may be available to Blizzard Entertainment under the law to recover damages, costs of suit and its attorneys fees.

15. Changes to the Agreement. Blizzard may, from time to time, change, modify, add to, or supplement this License

Agreement. Those changes will become effective upon prior notice as follows: Blizzard will post notifi cation of any

such changes to this License Agreement on the World of Warcraft website located at http://www.battle.net and will

post the revised version of this License Agreement in this location, and may provide other notice which may include

by email, postal mail or pop-up screen. After expiry of one month following the notifi cation the continued use of the

Game and Services by you will mean you accept any and all such changes. By means of the notifi cation Blizzard will

inform you about the fact that the License Agreement has been amended and shall point out that after expiration of

one month following the notifi cation your installation or use of the Game shall be deemed as consent to the modifi

cation or amendment. If any future changes to this License Agreement are unacceptable to you or cause you to no

longer be in compliance with this License Agreement, you may terminate this License Agreement in accordance with

Section 7 herein. The modifi ed version of the License Agreement shall enter into force at the beginning of the second

month following the notifi cation unless Blizzard has received a notifi cation of termination from you by that time.

16. Miscellaneous. In the event that any provision of this License Agreement shall be held by a court or other tribunal

of competent jurisdiction to be unenforceable, the remaining portions of this License Agreement shall remain in full

force and effect. This License Agreement constitutes and contains the entire agreement between the parties with

respect to the subject matter hereof and supersedes any prior oral or written agreements; provided however, that this

agreement shall coexist with, and shall not supersede, the WoW Terms of Use and the BNET Terms of Use Agreement.

To the extent that the provisions of this Agreement confl ict with the provisions of the WoW Terms of Use, the confl

icting provisions in the WoW Terms of Use shall govern. In the event of a confl ict between the terms of this

Agreement and the BNET Terms of Use Agreement, this Agreement shall govern and supersede the BNET Terms of

Use Agreement. Sections 4A, 11, 12, 13, 14, 154 and 16 hereof shall survive the termination of this Agreement. I

represent that I am a ‘natural person’ over the age of eighteen (18) years or over the age of majority in my country of

residence. I hereby acknowledge that I have read and understand the foregoing License Agreement. I further agree

that the action of installing the Game Client is an acknowledgment of my agreement to be bound by the terms and

conditions of the License Agreement contained herein on behalf of myself and, as far as applicable, for one minor child

for whom I am a parent or legal guardian and whom I have authorized to use the Service and to play the Game.

World of Warcraft are registered trademarks of Blizzard Entertainment, Inc. in the U.S. and/or other countries. Windows,

Windows Vista and DirectX are trademarks or registered trademarks of Microsoft Corporation in the United States and/or

other countries. Macintosh is a registered trademark of Apple, Inc. Pentium is a registered trademark of Intel Corporation.

Dolby and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks referenced herein are the

properties of their respective owners.