Employee Relocation Resource Center
Centralized Household Goods Traffic
Management Program (CHAMP)
2017 Rate Filing Documents
Household Goods
Table of Contents
Household Goods Request for Offers Cover Letter
3
Household Goods Request for Offers
8
Household Goods Tender of Service (HTOS)
286
GSA-500A Tariff
592
GSA-500A Tariff: Appendix B
Link
September 27, 2017
TO ALL TRANSPORTATION SERVICE PROVIDERS APPROVED TO PARTICIPATE IN
THE CENTRALIZED HOUSEHOLD GOODS TRAFFIC MANAGEMENT PROGRAM:
This Request for Offers (RFO) transmits the issuance of the 2017-2018 Filing Cycle Special
Instructions for the filing of rate offers in the General Services Administration’s (GSA’s)
Centralized Household Goods Traffic Management Program (CHAMP) specific to the Filing
Cycle for the period January 1, 2018 through October 31, 2018. This RFO and Special
Instructions (hereinafter referred to as RFO) are in accordance with the Household Goods
Tender of Service (HTOS), supplements thereto and reissues thereof. Transportation Service
Providers (TSPs) who are approved to participate in CHAMP and have agreed to abide by
the terms of the HTOS, supplements thereto and reissues thereof, are eligible to file rate
offers in accordance with this RFO.
While we strongly encourage TSPs to read the entire RFO, we’ve highlighted below the major
changes new to this RFO and others that have been carried over from previous RFOs that
need to be highlighted again. These, along with other changes to the RFO, have been
highlighted in “red” within the documents themselves.
Due Dates: Rate offers must be submitted in accordance with this RFO by the Initial Filing
due date of 10:00 PM Central Time, November 14, 2017 and/or the Supplemental Filing due
date of 10:00 PM Central Time, March 12, 2018. Rate offers received after these dates
and/or not submitted in accordance with this RFO will not be accepted.
Industrial Funding Fee (IFF): The below identifies changes to the IFF owed by TSPs for
shipments moving under this RFO.
1. Domestic IFF: A 3.50% IFF is due on the total net transportation charges billable to
the Government (includes line-haul, accessorial, packing charges, fuel surcharges, etc… and
Storage-in-Transit (SIT) (to include first day of storage, each additional day of storage
and pickup and delivery (drayage)). A 3.50% IFF is also due on the total net charges
billable to the Government for the shipment of Privately Owned Vehicles (POVs). An
IFF is not assessed against Unaccompanied Air Baggage (UAB) shipments unless an
agreement has been developed. Please refer to Section 2-7.6 of this RFO for additional
information on the application of the IFF.
2. International IFF: A 3.50% IFF is due on the total net transportation charges billable
to the Government (includes line-haul, accessorial, packing charges, fuel surcharges, etc...
and SIT (to include first day of storage, each additional day of storage and pickup and
delivery (drayage)). A 3.50% IFF is also due on the total net charges billable to the
Government for the shipment of POVs. An IFF is not assessed against UAB shipments
-2-
unless an agreement has been developed. Please refer to Section 2-7.6 of this RFO for
additional information on the application of the IFF.
HTOS: Due to the revised HTOS published on September 26, 2017 for an effective date of
January 1, 2018, many items contained in the Cover Letters of previous RFOs are now
duplicative to those in the revised HTOS and have been removed from the Cover Letter of
this RFO. TSPs are strongly encouraged to review the HTOS with an effective date of
January 1, 2018 in its entirety. In addition to being distributed on September 26, 2017, the
HTOS will also soon be accessible at https://www.gsa.gov/portal/content/103864.
GSA Domestic 500A Tariff (GSA500A): The GSA500A is the tariff by which all domestic
rate offers submitted in accordance with this RFO are based on.
1. The GSA500A-2016 Tariff became effective on December 16, 2016. Due to the
new structure of the GSA500A, many changes were highlighted in the 2016-2017 RFO Cover
Letter. To review those changes, TSPs can access the 2016-2017 RFO Cover Letter at
https://www.gsa.gov/portal/content/103864.
2. The GSA500A-2017 Tariff is being issued and distributed along with this RFO and
has an effective date of January 1, 2018. In addition to this distribution, it will also soon be
accessible at https://www.gsa.gov/portal/content/103864.
New Non-Alternating, Agency Specific Standing Route Order (SRO): A new SRO –
CONDI – has been added to Section 3 of this RFO. CONDI replaces the previous SROs for
the Department of the Interior, Interior Business Center (NBCCO), the Department of the
Interior, Geological Survey (GEOVA), the Department of Agriculture, Forest Service (FSVNM)
and the Department of the Interior, National Park Service (NPSNE). As a result of this new
SRO CONDI, please note that for TSPs utilizing the “carry over” option within the
Transportation Management Services Solution (TMSS) system that rate offers previously
accepted for NBCCO, GEOVA, FSVNM and/or NPSNE will not “carry over.” TSPs electing to
submit rate offers for CONDI must submit new rate offers in accordance with the instructions
provided at the end of this letter.
Changes to Existing Non-Alternating and Alternating, Agency Specific SROs: In recent
meetings it was indicated that rate offers would no longer be accepted for the U.S. Postal
Service under the SRO USPDC. This serves as notice that rate offers for USPDC will
continue to be accepted and that changes have been made to USPDC. Changes have also
been made to the SROs for the Department of the Treasury, Administrative Resource Center
(ARCWV) and the Department of State (DOSDD, DOSDC, DOSHW and DOSSA). Please
note that the destination serviced under DOSSA has been changed to N’Djamena and the
Destination Code of 2730 must be used. All changes are identified in Section 3 of this RFO
and have been highlighted in “red.” In addition, the SRO for the Department of the Treasury,
Office of the Comptroller of the Currency (OCCDC) can now be found under Section 3.5 of
this RFO. Please also note that the alternating SROs for the Department of Transportation,
-3-
Federal Aviation Administration - FAADC and FAAIN - have been removed from this RFO.
Rate offers will not be accepted for either FAADC or FAAIN for an effective
date of January 1, 2018. And as always, please review Section 3 of this RFO closely for any
other Agency Specific requirements and changes.
Alaska Shipments: Item 227, Alaska Shipments of the GSA500A has been clarified. With
regards to intra-state Alaska shipments, rate offers accepted in accordance with this RFO for
shipments moving intra-state Alaska only apply when both the origin is within a 50 mile radius
of the TSP’s Port Facility at the named point(s) in Alaska (see named points in Section 5.2.1
of this RFO) and is on the Alaskan Road system, and the destination is within a 50 mile
radius of the TSP’s Port Facility at the named point(s) in Alaska and is on the Alaskan Road
system. For shipments moving intra-state Alaska where the origin is not within a 50 mile
radius of the TSP’s Port Facility at the named point(s) in Alaska or is within a 50 mile radius
of the TSP’s Port Facility but not on the Alaskan Road system and/or the destination is not
within a 50 mile radius of the TSP’s Port Facility at the named point(s) in Alaska or is within a
50 mile radius of the TSP’s Port Facility but not on the Alaskan Road system, the OTO
provisions of HTOS Section 4.4. will apply.
POV Recall Requirements: Due to the status of POV recalls which involve electrical
systems and could potentially start a fire resulting in damage to the POV and/or other
property, GSA is encouraging TSPs to work with each individual Agency on protocols for
accepting POV shipments. It is noted that employees, Agencies, and/or TSPs may check a
POV recall status at the following website by entering a Vehicle Identification Number (VIN):
www.nhtsa.gov/recalls.
General Valuation: All shipments moved under CHAMP are released based on Full
Replacement Value – at $6.00 times the net weight of the shipment in pounds applicable to
both shipments in transit and SIT (see specific SROs identified in Section 3 of this RFO for
exceptions to the $6.00 valuation).
Mileage Application: Effective January 1, 2018, Web Based Version 31 of ALK
Technologies, Inc. will apply (see 2-7.1.1. of this RFO for additional information and
application).
International Performance Bond: All TSPs approved to provide International General
Transportation and International Move Management Services are required as part of their
filings to furnish a performance bond in accordance with Section 2-4.8 of the HTOS and
subject to the provisions of Section 1-4 of this RFO. The performance bond MUST clearly
identify that the bond is in force for the period November 1, 2017 through October 31,
2018, or later. A Certification of Continuation of Bond is acceptable. A performance bond
or Certification of Continuation of Bond currently on file does not satisfy this
requirement and copies will not be accepted. TSPs filing international rate offers are also
required to adhere to the performance bond provisions outlined in Section 1.4.1.3.1. of this
RFO. Performance bonds must be submitted prior to the transmission of rate offers as the
system will not validate submitted rate offers without a valid bond on file
-4-
Fuel Policy:
1. For domestic shipments, please refer to Item 16 of the GSA500A.
2. For international shipments, the TSP can only be compensated for a fuel surcharge
on that portion of the shipment handled under traffic in the conterminous U.S. to the port or
from the port to a point in the conterminous U.S. The fuel surcharge shall be calculated in
accordance with the Fuel Policy identified in Item 16 of the GSA500A. In the event the
shipment is transported from origin to port or port to destination on an ocean line through bill
of lading, the TSP is not entitled to the GSA fuel surcharge calculation and can only pass
through any fuel surcharge that may be generated from the ocean line. The TSP must
provide a copy of the original bill to the Agency for reimbursement.
Fuel Surcharge for UAB Shipments: A TSP may charge as a separate line item a fuel
surcharge for UAB shipments. TSPs must provide a copy of the original airway bill to the
Agency for reimbursement. Any excessive costs charged by foreign or overseas air carriers
will be negotiated and paid at the discretion of the Agency. There is no fuel surcharge
calculation for land transportation for UAB. Please refer to Section 3 of this RFO for
Department of State requirements.
Bunker Fuel Surcharges: A TSP may charge as a separate line item a fuel surcharge for
bunker charges on international shipments and/or Alaskan water charges. The TSP must
provide a copy of the original bill to the Agency for reimbursement. Please refer to Section 3
of this RFO for Department of State requirements.
Snow Removal Clarification: Unless it is for TSP convenience, snow removal is the
responsibility of the relocating employee. If a TSP runs in to issues with this, they are to
immediately contact the Bill of Lading Issuing Officer (BLIO).
Submission of Rate Offers: All rate offers in TMSS automatically expire on December 31,
2017. If a TSP does not want to make any changes to their currently filed rate offers, but
wants them to become effective again on January 1, 2018, the TSP must go in to TMSS
and “carry over” their rate offers as identified in #1 below. If a TSP does not “carry over”
existing rate offers or does not upload new rate offers during the Initial Filing window,
any rate offers currently in TMSS will be deleted from TMSS effective January 1, 2018.
However, please note that due to the implementation of the new SRO CONDI, TSPs will not
be allowed to “carry over” existing rate offers for NBCCO, GEOVA, FSVNM and/or NPSNE
to be applicable to CONDI. To submit new rate offers for CONDI, TSPs must use one of the
options identified below. Rate offers effective during the Supplemental Filing period of May 1,
2018 do not require a change; however, TSPs have the option to modify existing rate offers
and/or to add new rate offers during the Supplemental Filing window.
TSPs have four (4) different options when filing rate offers:
1. Utilize the rate filing capabilities of TMSS:
-5-
TSPs must have access to the “HHG Rate Filing” module within TMSS. A firm’s
TMSS Group Administrator can give access to this module. Once the “HHG
Rate Filing” module has been accessed, a continuation of rate offers button will
be displayed as a pop-up screen. The message will prompt the TSP to either
accept or reject all rate offers to be carried over to the next rate filing cycle
(except for rate offers for NBCCO, GEOVA, FSVNM and NPSNE – new
rate offers must be submitted for the new SRO CONDI);
If a TSP accepts the continuance of rate offers, TMSS will display a statement
that rate offers will be carried over during the nightly batch process. TMSS will
also display a message to the TSP identifying the number of records that were
carried over;
If a TSP wishes to change an existing rate offer or add a new rate offer after
submitting the request to carry over rate offers, the TSP may go into the
“HHG Rate Filing” module the following day and do so; and
If a TSP rejects the continuance of rate offers, the rate filing module screens will
be displayed so that the TSP may begin the rate filing process.
2. Utilize the Format Requirements and Electronic Submission instructions found in
Sections 6 and 7 of this RFO.
3. Utilize the “HHG Spreadsheet” from the TMSS Main page. This spreadsheet will
allow for the download of a copy of the existing rate offers. TSPs may then make additions
and/or deletions prior to re-uploading it for validation and acceptance.
4. Utilize the services of a Rate Filing Service Provider (RFSP).
Questions may be directed to Robyn Bennett at [email protected] or (816) 823-3644 or
Kim Chancellor at [email protected] or (816) 823-3650.
Sincerely,
/s/ Robyn L. Bennett
Robyn L. Bennett
Lead Traffic Management Specialist
Employee Relocation Resource Center (QMCG)
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 1
SECTION 1
SPECIAL INSTRUCTIONS
1-1. General.
The following Filing Cycle Special Instructions of the General Services Administration (GSA’s)
2017-2018 Request for Offers (RFO) are provided in addition to the instructions set out in the
Household Goods Tender of Service (HTOS), supplements thereto and reissues thereof. By
submission of a rate offer(s) electronically, the submitting Transportation Service Provider (TSP)
agrees to the following terms and conditions.
1-1.1. Terms/Conditions for Bills of Lading Issued for Government
Shipments.
Per this RFO, all Government shipments handled pursuant to the HTOS will be subject to the
terms/conditions of 41 CFR 102-117 and 102-118.
1-1.2. Application.
1-1.2.1. Application of the Household Goods Tender of Service.
Unless otherwise noted, all provisions of the HTOS apply to this RFO.
1-1.2.2. Application of the GSA Domestic 500A-2017 Tariff (GSA500A).
Unless otherwise noted, all provisions of the GSA500A apply to domestic shipments moved
under this RFO .
1-1.3. Effective Period.
Except as otherwise provided herein, rate offers made in response to this RFO will be for the
period January 1, 2018 through October 31, 2018.
1-1.4. Eligibility to File.
All TSPs approved to participate in the GSA’s Centralized Household Goods Traffic Management
Program (CHAMP) for either the Domestic and/or the International Program(s) prior to the Initial
Filing period due date as required in Section 1-1.6.1 have the option to submit a rate offer(s) in
response to this RFO.
1-1.5. Electronic Transmission.
All submissions of rate offers must be accomplished via the Internet utilizing the “HHG Rate
Filing” module within the Transportation Management Services Solution (TMSS) system. When
using the “HHG Rate Filing” module, TSPs can either utilize the rate filing screens to
create/add/delete rate offers or they can “upload” manually created rate offers.
1-1.6. Filing Period.
1-1.6.1. Initial Filing.
Only those TSPs approved to participate in CHAMP may submit rate offers in accordance with
this RFO. Rate offers are due by 10:00 P.M. Central Time, November 14, 2017 and will be
reviewed and processed in accordance with Section 1-2.
1-1.6.2. New Filings.
New TSPs receiving permanent approval and who have not previously been part of CHAMP
may submit a rate offer(s) in response to this RFO any time after permanent approval has been
granted. Rate offers are due by 10:00 P.M. Central Time, November 14, 2017 and will be
reviewed and processed in accordance with Section 1-2.
1-1.6.3. Late Filings.
Rate offers not responding to this RFO as required in Section 1-1.6.1, Initial Filing, may submit a
rate offer(s) in response to this RFO during the Supplemental Filing identified in Section 1-2.
Rate offers are due by 10:00 P.M. Central Time, March 12, 2018 and will be reviewed and
processed in accordance with Section 1-2.
1-1.6.4. Supplemental Filings.
The Supplemental Filing allows a TSP to review and process any changes to its originally
accepted rate offer(s) and for the submission of New and Late Filings as defined in Section 1-1.6.
Supplemental rate offers must be submitted in accordance with this RFO and are due by 10:00
P.M. Central Time, March 12, 2018 and will be reviewed and processed in accordance with
Section 1-2.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 2
1-1.7. Re-Filings of Filing Deficiencies.
1-1.7.1. Non-Rate Related Technical Deficiencies.
TSP rate offers received between September 27, 2017 and November 14, 2017 or February 1,
2018 and March 12, 2018 which do not meet documentation requirements as stated in Section
1-4 will be considered unacceptable, rate offers will not be included in the database, and the
TSP will be notified by email in accordance with Section 1-3 for correction. Corrected
documentation must be re-submitted by 10:00 P.M. Central Time on the rate filing closing date
of November 14, 2017 or March 12, 2018. In those instances where corrections are not
received by 10:00 P.M. Central Time on the rate filing closing date of November 14, 2017 or
March 12, 2018, rate offers will be considered unacceptable and TSPs will not be allowed to re-
file until the next Supplemental Filing period or until a new RFO is distributed, whichever comes
first. All corrected rate offers received by 10:00 P.M. Central Time on the rate filing closing date
of November 14, 2017 or March 12, 2018 will be entered into the database in accordance with
Section 1-2.
1-1.7.2. Rate Filing Deficiencies.
TSP rate offers received between September 27, 2017 and November 14, 2017 or February 1,
2018 and March 12, 2018 which do not meet the rate filing requirements as stated in this RFO
will be considered unacceptable, rate offers will not be included in the database, and the TSP or
Rate Filing Service Provider (RFSP) will be notified by email in accordance with Section 1-3 for
clarification and/or correction of rate offers. Corrections of deficiencies must be resubmitted by
10:00 P.M. Central Time on the rate filing closing date of November 14, 2017 or March 12, 2018.
In those instances where corrections are not received by 10:00 P.M. Central Time on the rate
filing closing dates, rate offers will be considered unacceptable and the TSP will not be allowed
to re-file until the next Supplemental Filing period or until a new RFO is distributed, whichever
comes first. All corrected rate offers received by 10:00P.M. Central Time on the closing dates
will be entered into the database in accordance with RFO Section 1-2. Electronic rate offers
and error corrections will be accepted into the system, pending any errors, through the
closing time of 10:00 P.M. Central Time on November 14, 2017 or March 12, 2018. A TSP
or RFSP which submits a file for the last rate offer(s) validation at 10:00 P.M. CST on the
closing day of November 14, 2017 or March 12, 2018 will not have an opportunity to
correct any errors detected in that file after the closing time.
1-1.7.3. Suspect Rate Offers.
TSP rate offers received between September 27, 2017 and November 14, 2017 or February 1,
2018 and March 12, 2018 with suspect rate offers (i.e. discounts that are considered to be in
error; for example; 60% or greater discount offered for a domestic shipment) will be included in
the database and identified as a “suspect record”. TSPs and/or RFSPs will be notified by email
in accordance with Section 1-3 for clarification and/or correction of suspect offers. Corrections of
suspect records must be resubmitted by 10:00 P.M. Central Time
on the closing date of
November 14, 2017 or March 12, 2018. In those instances where corrections are not received
by 10:00 P.M. Central Time on the rate filing closing date of November 14, 2017 or March 12,
2018, suspect rate offers will be considered acceptable and the TSP will not be allowed to re-file
until the next Supplemental Filing period or until a new RFO is distributed, whichever comes
first. All corrected rate offers received by 10:00 P.M. Central Time on the rate filing closing date
of November 14, 2017 or March 12, 2018 will be entered into the database in accordance with
Section 1-2.
1-1.7.4. Rate Filing Service Provider (RFSP).
If a TSP's rate offer is submitted in accordance with this RFO by a RFSP, the RFSP will be
notified of the deficiencies and suspect rate offers and not the TSP. The RFSP will be notified
by email in accordance with Section 1-3 for correction. Corrected rate offers must be
resubmitted by 10:00 P.M. Central Time on the rate filing closing date of November 14, 2017 or
March 12, 2018. In those instances where corrections are not received by 10:00 P.M. Central
Time on the rate filing closing date of November 14, 2017 or March 12, 2018, rate offers will be
considered unacceptable and RFSPs/TSPs will not be allowed to re-file until the next
Supplemental Filing period or until a new RFO is distributed, whichever comes first. All corrected
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 3
rate offers received by 10:00 P.M. Central Time on the rate filing closing date of November 14,
2017 or March 12, 2018 will be entered into the database in accordance with Section 1-2.
1-1.8. Letter of Intent Certification.
By the submission of a rate offer to GSA in accordance with this RFO, the submitting TSP
certifies that: “I have read and will comply with all the provisions contained in this RFO and its
Special Instructions dated September 27, 2017, as well as any supplements, changes, and/or
reissues thereto and the GSA Household Goods Tender of Service (HTOS) dated September
26, 2017 with an effective date of January 1, 2018, as well as any supplements, changes, and/or
reissues thereto and subsequent amendments. I further certify that the company for which rate
offers have been submitted has the operating authority and insurance as required in RFO
Section 1-4.1.”
1-2. Accepted/Effective Date.
Rate offers will be accepted and entered into the computer database on the date indicated in
Section 1-2.5 or the first working day of the month, whichever occurs first.
1-2.1. Initial Filings.
Initial Filings allowable under RFO Section 1-1.6.1 will be processed in accordance with Section
1-2.5, below, except in those instances of resubmission of filing deficiencies as identified in
Section 1-1.7.
1-2.2. New Filings.
New filings allowable under RFO Section 1-1.6.2, will be processed in accordance with Section 1-
2.5, below, except in those instances of resubmission of filing deficiencies as identified in Section
1-1.7.
1-2.3. Late Filings.
Late filings of otherwise acceptable rate offers allowable under the limited terms specified in
Section 1-1.6.3, will be processed in accordance with Section 1-2.5, below, except in those
instances of resubmission of filing deficiencies as identified in Section 1-1.7.
.
1-2.4. Supplemental Filings.
Supplements to accepted rate offers allowable under the limited terms specified in Section 1-
1.6.4 will be processed in accordance with Section 1-2.5, below, except in those instances of
resubmission of filing deficiencies as identified in Section 1-1.7.
1-2.5. Schedule of Accepted/Effective Dates.
INITIAL FILINGS
NEW
FILINGS
LATE
FILINGS
SUPPLEMENTAL
FILINGS
Date Received By 9-27-17 thru 11-14-17 9-27-17 thru 11-14-17 2-01-18 thru 3-12-18 2-01-18 thru 3-12-18
Computer Entry Date 01-01-2018 or before 01-01-2018 or before 5-01-2018 or before 5-01-2018 or before
Accepted/Effective
Date
01-01-2018 01-01-2018 5-01-2018 5-01-2018
1-3. TSP Notifications.
1-3.1. Domestic Rate Filings.
For rate offers submitted via the “Upload Rate File” function of TMSS, the submitting TSP or
RFSP will receive a summary from GSA stating the total number of records processed, number
of records rejected, and the number of records accepted. This notification will be by email.
1-3.2. International Rate Filings.
For rate offers submitted via the “Upload Rate File function of TMSS, the submitting TSP or
RFSP will receive a summary from GSA stating the total number of records processed, number
of records rejected, and the number of records accepted. This notification will be by email.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 4
1-4. Documentation Requirements.
The following documentation is required to be on file with the Program Management Office
(PMO) prior to the acceptance of a TSP’s rate offer, but no later than Section 1-2.5, Schedule of
Accepted/Effective Dates, Date Received By. In the absence of any one or all required
documents, the TSP’s rate offer(s) will not be accepted by the database. This provision will apply
with respect to any deficiency noted on documents, however, that for the purposes of this item,
any reference to non-rate related deficiencies shall be construed as a documentation deficiency
and Section 1-1.7.1 will apply. In those instances where corrections are not received in
accordance with Section 1-1.7.1, rate offers will be considered unacceptable and TSPs will not
be allowed to re-file until the next Supplemental Filing period or until a new RFO is distributed,
whichever comes first. TSPs and RFSPs may continue submitting corrections until all errors are
corrected or until the rate filing closing date. Rate offer files and error corrections submitted on
the rate filing closing date will be accepted into the system, pending any errors. A TSP or RFSP
will not have an opportunity to correct any errors detected in a file submitted on the rate filing
closing date after the final validation.
1-4.1. TSPs Providing General Transportation and Move
Management Services.
1-4.1.1. Trading Partner Agreement.
All TSPs approved to provide General Transportation Services and Move Management Services
(MMS) are required as part of its filing to have on file with the PMO a signed Trading Partner
Agreement (TPA). In the abs
ence of a TPA, the TSP’s rate offer filing will be subject to the
provision in Section 1-4, above. A TPA CURRENTLY ON FILE SATISFIES THIS
REQUIREMENT.
1-4.1.2. C
ertificate of Insurance.
By the submission of a rate offer to the GSA PMO in accordance with this
RFO, the TSP certifies
that it will maintain cargo liability insurance meeting the HTOS Section 2.4.7 requirements during
the period of its accepted rate offer filing. GSA reserves the right to request from the TSP at any
time a Certificate of Insurance evidencing the maintenance of such cargo liability during the filing
cycle.
1-4.1.3. Performance Bond - International Only
.
All TSPs approved to provide International General Transportation Services and International
Move Management Services (MMS) are required as part of its filing to furnish a performance
bond, in accordance with the HTOS Section 2-4.8, and subject to the provisions of Section 1-
4.1.3.1. The performance bond MUST clearly identify that the bond is in force for the period
Nov
ember 1, 2017 through October 31, 2018, or later. A Certification of Continuation of Bond
is acceptable. A PERFORMANCE BOND OR CERTIFICATION OF CONTINUATION OF BOND
CURRENTLY ON FILE DOES NOT SATISFY THIS REQUIREMENT AND COPIES WILL NOT
BE ACCEPTED.
1-4.1.3.1. Addendum to the Perf
ormance Bond - International
Only
.
All TSPs approved to provide International General Transportation Services and International
Move Management Services are required as part of its filing to furnish a performance bond to the
PMO in the amount of $75,000. By the submission of an international rate offer to the GSA in
accordance with this request, the TSP certifies that it will comply with the following performance
bond specifications: THE CONDITIONS OF THIS OBLIGATION ARE SUCH, that the Principal
will enter into bill of lading contracts with the Government from time-to-time during the effective
period of this bond, for furnishing supplies or services to the Government, that the Government is
represented by the department or agencies shown above, and that, based upon the Principal’s
desires, all such contracts will be covered by one bond, instead of by a separate performance for
each contract. This performance bond serves to protect the Government in the event the carrier
to whom the actual bill of lading contract is issued fails to effect delivery of the shipment set forth
on the bill of lading. By this performance bond, the Surety(ies) underwrites and assumes the
Principal’s liability to the Government for excess reprocurement costs when, due to the
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 5
Principal’s failure to complete delivery of a shipment, the Federal civilian agency named in the bill
of lading deems it necessary to reprocure transportation services from an alternate carrier. The
Government shall be sole beneficiary of this bond in the event the Principal defaults and is
unable to perform for whatever reason, including that of filing a petition in bankruptcy or an
involuntary bankruptcy. THIS BOND WILL BE CONTINUOUS, and may be canceled at any time
by the Surety(ies) upon thirty (30) days written notice to the General Services Administration,
Centralized Household Goods Traffic Management Program, Relocation Services Branch
(QMCCB), 2300 Main Street, Kansas City, Missouri 64108, representing the Government.
Termination under this provision shall not effect or relieve the Surety(ies) of any obligation or
liability that may have occurred prior to such termination. The time for commencing collection of
monies owed the Government arising under the carrier’s contracts with the Government is
determined by: Title 28, United States Code, Section 2416; Title 31, United States Code, Section
3716; Title 31, United States Code, Section 3726; and Title 49, United States Code, Section
11706. IN WITNESS WHEREOF, the Principal and Surety(ies) have executed this performance
bond and have affixed their seals on the date set forth above.
NOTE 1: The word “contracts” as used herein means agreements for transportation and services
as provided in applicable bills of lading, associated tenders of service, rate tenders and tariffs,
and the General Services Administration, Centralized Household Goods Traffic Management
Program International Government Bill of Lading Rate Solicitation.
NOTE 2: The word “services” as used herein means all transportation and related services
required to be performed in accordance with the applicable contract as defined above.
1-4.2. Submission To.
All required documents must be submitted as originals with original signatures to the address
specified in Section 1-6.
1-4.3. Place of Receipt.
Receipt of documentation requirements by any other office of GSA or by a RFSP shall not be
construed as receipt by the office specified in Section 1-6.
1-4.4. Time of Submission.
The TPA and Performance Bond must be submitted in accordance with Section 1-4. These
provisions will apply with respect to deficiencies in any of these documents; provided, however,
that for the purposes of this item any reference to rate offer related deficiencies in Section 1-
1.7.1.
1-5. TSP Certification Statement.
TSP certification of eligibility for the award of contracts for transportation.
(A) By submission of a rate offer electronically, the submitting TSP certifies that:
(1) Neither the TSP, nor any of its subsidiaries, officers, directors, principal owners, or
principal employees is currently suspended, debarred, or in receipt of a notice of proposed
debarment from any Federal agency as a result of civil judgment or criminal conviction or for any
cause from GSA, or has been placed in temporary nonuse status by GSA for the routes covered
by this tender as of the date that this rate tender is offered.
(2) The TSP is not a corporation, partnership, sole proprietorship or any other business
entity which has been formed or organized following the suspension or debarment of, a
subsidiary, officer, director, principal owner, or principal employee thereof (or from such an entity
formed after receipt of a notice of proposed debarment).
(B) The following definitions are applicable to this certification:
(1) A subsidiary is a business entity whose management decisions are influenced by the
TSP through legal or equitable ownership of a controlling interest in the firm's stock, assets, or
otherwise.
(2) A principal owner is an individual or company, which owns a controlling interest in the
TSP's stock, or an individual who can control, or substantially influence, the TSP's management,
through the ownership interest of family members of close associates.
(3) A principal employee is a person(s) acting in a managerial or supervisory capacity
(including consultants and business advisors) who is able to direct, or substantially influence, the
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 1 - 6
carrier's performance of its obligations under is contracts for transportation with the Federal
Government.
(C) The knowledge of the person who executes this certification is not required to exceed the
knowledge which that person can reasonably be expected to possess, following inquiry,
regarding the suspended or debarred status of the parties defined in (B) above.
(D) THE TSP HAS A CONTINUING OBLIGATION TO INFORM THE GSA OFFICE TO WHICH
THIS RATE TENDER IS SUBMITTED OF ANY CHANGE IN CIRCUMSTANCES WHICH
RESULTS IN ITS INELIGIBILITY FOR THE RECEIPT OF CONTRACTS FOR
TRANSPORTATION.
(E) An erroneous certification of eligibility or failure to notify the GSA transportation zone office
receiving this tender of a change in eligibility may result in a recommendation for administrative
action against the carrier. Additionally, false statements to an agency of the Federal Government
are subject to criminal prosecution pursuant to 18 USC 1001, as well as possible civil penalties.
1-6. Contact.
Centralized Household Goods Traffic Management (CHAMP)
Program Management Office (PMO) in Kansas City, MO
General Services Administration
Employee Relocation Resource Center (QMCG)
2300 Main Street
Kansas City, MO 64108
Robyn Bennett, [email protected]
(816) 823-3644
OR
Kim Chancellor, kim[email protected]
(816) 823-3650
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 1
SECTION 2
REQUEST FOR OFFERS
2-1. Application of HTOS.
This Request for Offers (RFO) and any resulting rate offer(s) are subject to the provisions of the General
Services Administration’s (GSA’s) Household Goods Tender of Service (HTOS), dated September 26,
2017, with an effective date of January 1, 2018, supplements thereto and reissues thereof.
2-2. Federal Agency Authorized to Use.
2-2.1. Application.
This RFO and any resulting rate offer(s) are for the account of the U.S. Government and authorized cost
reimbursable contractors, except when the relocation involves uniformed personnel of the Department of
Defense, its contractors and uniformed personnel of the U.S. Coast Guard or Public Health Service.
2-2.2. Exception (Reserved).
2-3. Contracts.
The rates and charges offered and accepted pursuant to this RFO are applicable to shipments routed
pursuant to any formal contract providing for Move Management Services awarded by GSA or a Federal
Civilian, non-DOD Agency to the extent provided in the contract. Section 2-7.6, Industrial Funding Fee
(IFF) applies to such shipments.
2-4. Definitions.
2-4.1. Household Goods Tender of Service (HTOS).
The Household Goods Tender of Service (HTOS) dated September 26, 2017, with an effective date of
January 1, 2018, supplements thereto and reissues thereof is available on the HTOS, RFO and GSA500A
Reference Library link on GSA’s website.
2-4.2.GSA Domestic 500A-2017 Tariff (GSA500A).
This is the term applied to the source document for the filing of domestic rate offers under this RFO.
2-4.3. Domestic Transportation.
The movement of a relocated Government employee’s household goods (HHG) between points in the
United States (U.S.) (including the District of Columbia and Alaska but excluding Hawaii) and between
points in the U.S. (including the District of Columbia and Alaska but excluding Hawaii) and points in
Canada.
2-4.3.1. Code D: Domestic Household Goods.
Movement of HHG in a Motor Van or Container from origin residence to destination residence. The actual
mode of service is at the discretion of the Transportation Service Provider (TSP). TSPs must advise the
Bill of Lading Issuing Officer (BLIO) of their intent to containerize a shipment. When the TSP elects to
containerize the shipment at their discretion, it will be at no additional cost to the Agency. As with all
shipments moved under CHAMP and the GSA500A, responsibility for the shipment remains with the
TSP to whom the Bill of Lading was issued.
2-4.3.2. Code C: Domestic Household Goods.
Movement of HHG in a Container (supplied by the TSP) from origin residence to destination residence
when specifically requested by the Agency. Use of commercial best practice containers is authorized (see
provisions of Section 2-7.2.1.1.1.). Shipments must always be containerized, will never be owner packed
and cannot be left unsecured or outdoors. Containerization must be completed at the owner’s residence
unless the BLIO authorizes, in writing, containerization at TSP/Agent warehouse. As with all shipments
moved under CHAMP and the GSA500A Tariff, responsibility for the shipment remains with the TSP
to whom the Bill of Lading was issued.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 2
2-4.4. International Transportation.
This is the term applied to door-to-door container movement of HHG in lift vans between the conterminous
United States (including the District of Columbia, Alaska and Canada) and an international country or off-
shore location, or between two international countries or off-shore locations in lift vans. A TSP provides
complete through service from origin residence to destination residence by surface ocean means.
2-4.5. General Transportation Services.
This is the term applied to transportation and accessorial services normally associated with a HHG move,
such as set out in interstate and intrastate tariffs or the HTOS.
2-4.6. Move Management Services (MMS).
This is the term applied to a MMS Provider’s arrangement, coordination, and monitoring of each relocating
employee’s HHG move, from initial notification of shipment booking through delivery at destination.
Services as identified in
Section 2-6 and HTOS Section 6 will be provided within a TSP’s approved scope
of operations. No brokering of shipments will be allowed.
2-4.7. Transportation Service Provider (TSP).
This term applies to any participating TSP or forwarder that is approved in the Centralized Household
Goods Traffic Management Program (CHAMP), Domestic and/or International, to provide General
Transportation Services or MMS.
2-4.8. Special Agency Provisions.
Special Agency provisions cited in this RFO are defined as specific terms and conditions applicable to a
particular Federal department or Agency.
2-4.9. Bill of Lading Issuing Officer (BLIO).
This term applies to the individual or his/her designated representative within the shipping or receiving
Agency responsible for HHG traffic management functions.
2-4.10. Unaccompanied Air Baggage (UAB).
This term applies to necessary personal items that are taken to a relocating employee’s new duty station
before their shipment of HHG arrives. The determination of items considered as UAB is at the discretion of
each Agency. UAB shipments will be post audited based on the following formula: dimension of container
divided by 166 (converts to volume kilogram) x 0.4536 x base line rate x TSP percentage. Volume weight is
defined as the length times the width times the height (in inches), divided by 166 and multiplied by 0.4536.
Where gross weight exceeds volume weight, the TSP must charge for gross weight.
2-4.11. DUNS Number.
This term applies to a Data Universal Number System. DUNS numbers are issued by Dun & Bradstreet
and consist of nine digits.
2-5. Filing Possibilities.
2-5.1. Filing Instructions.
Instructions for the submission of rate offers are set out in Section 6 and Section 7.
2-5.2. General Government Rates or Charges.
TSPs submitting rate offers pursuant to this RFO may file rate offers that apply to all Federal agencies. The
term general government will be used to describe such rate offers. Rate offers submitted may be for the
TSP’s full scope of operation or any part thereof.
2-5.3. Agency Specific Rates or Charges.
TSPs submitting rate offers pursuant to this RFO may file rate offers that apply to a specific Federal
Agency as defined in Section 3 and Section 5. The term Agency Specific will be used to describe such rate
offers. Rate offers submitted may be for the TSP’s full scope of operation or any part thereof.
2-5.3.1. Application of Rates.
Agency Specific rate offers will apply only to shipments for which the specific agency/bureau/location
identified in Section 3 and Section 5, issues the Government Bill of Lading (GBL)/Commercial Bill of
Lading (CBL)/Bill of Lading(BL).
2-5.4. Combination of General Government and Agency Specific.
TSPs submitting rate offers pursuant to this RFO may file rate offers that apply for both general
government and Agency Specific. If the TSP files both general government and Agency specific rate offers,
the TSP may base its submission on any part or parts of its approved scope of operation without regard to
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 3
consistency between general government and Agency Specific. For example, a TSP with an approved
scope of operation of all domestic service areas may offer general government rates and charges between
all domestic service areas, but offer Agency Specific rates and charges between only two (2) service areas
for Federal Agency X, while offering Agency Specific rates and charges between four (4) different service
areas for Federal Agency Y.
2-5.5. Alternating Agency Specific Standing Route Order (SRO) Rate Offers.
TSPs may file alternating, Agency Specific SRO rate offers as identified in Section 5-1. Alternating SRO
rate offers will apply specifically to those Federal agencies/bureaus/offices identified in Section 5-1 and
may alternate with any other accepted rate offer.
2-5.6. Non-Alternating Agency Specific SRO Rate Offers.
TSPs may file non-alternating, Agency Specific SRO rate offers as identified in Section 3 and Section 5-1.
Non-alternating SRO rate offers will apply specifically to those Federal agencies/bureaus/offices identified
in Section 3 and Section 5-1 and will not alternate with any other accepted rate offer.
2-5.7. Move Management Rate Offers.
TSPs submitting rate offers pursuant to this RFO may file rate offers for MMS that apply to all Federal
agencies. The term MMS will be used to describe such rate offers. Rate offers submitted may be for the
TSP’s full scope of operation or any part thereof.
2-6. Move Management Services (MMS).
In addition to complying with provisions of HTOS Section 6, the MMS Provider (TSP) must also comply with
the service, delivery timeframe, billing, reporting, and liability requirements set out elsewhere in the HTOS,
as applicable, together with all other requirements set out therein, except to the extent waived by the BLIO
as defined in the HTOS.
2-7. Special Provisions Affecting Rates or Charges.
2-7.1 General.
Unless otherwise noted, all surface HHG shipments transported pursuant to the provisions of this RFO are
deemed to be released at a value equal to $6.00 per pound times the actual total weight (in pounds) of the
shipment and a valuation charge will not be assessed in conjunction therewith. There will be no additional
cost for this level of service. The provisions in Section 2-7 will apply.
2-7.1.1. ALK Technologies, Inc. M
ileage
For rate offers effective January 1, 2018, the percentage stated in t
he submitting TSP’s rate offer will be
based on mileage provided by ALK Technologies, Inc., Web Based Version 31. The parameters to use
are:
General: borders closed, shortest mileage
One exception is that GSA has determined that all surface HHG shipments between any point in the United
States (including the District of Columbia and Alaska) and a Canadian province will be based on the current
Rand McNally mileage in place January 1, 2018.
2-7.1.2. Shipments of Unaccompanied Air Baggage
Unaccompanied air baggage shipments will be packed in Tri-wall containers measuring no more than 15
cubic feet (internal dimensions). In no case shall the carton dimensions vary more than two inches per side
(length/width/height) due to the overwrap material and small manufacturing variances in the cardboard. All
TSPs must have written approval from the BLIO authorizing any exceptions to the Tri-wall measurements.
TSPs who are invoicing for charges other than by gross weight must show the container cube and number
of containers on the invoice before a prepayment audit is approved. Where gross weight exceeds volume
weight, TSP must charge for gross weight.
2-7.2. Rates or Charges
2-7.2.1. DOMESTIC.
2-7.2.1.1.
Household Goods – Code D and Co
de C
The pe
rcentage stated in the submitting TSP’s rate offer represents a linehaul/transportation discount off
the total cost of the move for transportation and all accessorials services based on the rates and charges
published in the GSA500A for a specific domestic move. The linehaul/transportation discount does not
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 4
apply to the GSA IFF, fuel surcharges, charges associated with storage in transit, third party services, or
valuation charges when the shipment is declared in excess of the base valuation (See Appendix B of the
GSA500A for additional items for which the linehaul/transportation percentage discount does not apply).
2-7.2.1.1.1. Containeriz
ed Shipments:
1. When moving a shipment via a container (either at the TSP’s own discretion (Code D) or when
specifically requested by an Agency (Code C)), the TSP agrees to use best commercial practices in
selecting containers to safeguard movement of personal property and agrees to use containers that
meet Government/Military specifications when required. Any TSP-owned/leased commercially-designed
shipping containers are authorized provided they meet or exceed Military Specification PPP-B-601.
2. Security seals must be used on all containerized shipments. All exterior HHG containers/cartons must
be sealed with accountable seals at the employee’s residence, unless containerization at the warehouse is
authorized in writing by the BLIO. Applicable seal control numbers must be entered on the inventory and
cross referenced to each container utilized. The employee must initial the inventory attesting to the correct
seal numbers listed on the inventory.
(a) Wooden containers must have a minimum of four seals per container and seals must secure the
access overlap door and side panels.
(b) Commercially-designed shipping containers of permanent structure must be locked and sealed
using a commercially approved tamper-evident device.
2-7.2.1.2. Storage-In-Transit (SIT) Discount.
TSPs submitting rate offers for the movement of HHG must offer a percentage discount applicable to all
storage charges, including pickup or delivery out of storage. The storage in transit discount does not apply
to the GSA IFF, fuel surcharges charges associated with the line haul transportation and accessorials, third
party services, or valuation charges when the shipment is declared in excess of the base valuation. For
shipments stored outside the 50 mile radius, the bottom line discount will apply to the pick up or delivery
out of storage in transit. (See Appendix B of the GSA500A for additional items for which the SIT percentage
discount does not apply).
2-7.2.1.3. Unaccompanied Air Baggage (UAB) - Alaska and Canada Only
.
The pe
rcentage (%) stated in the submitting TSP’s rate offer for UAB shipments represents a single-factor
rate based on the base-line rate set out below per kilogram (kg) volume weight and includes the following
services: (a) packing, including use of packing containers and materials from origin to destination; (b)
servicing of appliances; and (c) from origin residence all land and air transportation to the destination
residence.
Weight Group
Base-Line per
Kilogram(KG)
45 to 134 kg US$1.32
135 to 224 kg US$1.20
225 to 314 kg US$1.14
315 to 404 kg US$1.09
405 and over kg US$1.04
2-7.2.1.4.
Privately Owned Vehicle (POV).
2-7.2.1.4.1. Domes
tic.
The amo
unt stated in the submitting TSP’s rate offer for the shipment of a POV represents a price per
mile for vehicles applicable to the following services (a) preparation of vehicle; (b) pickup at origin; (c)
transportation from origin to destination; (d) delivery to final destination; and (e) valuation based on the
current value of the vehicle.
2-7.2.1.4.2. Minimum Charge.
In those instances when the distance for shipping a POV is less than 300 miles, a minimum charge of 300
times the offered price per mile will apply
2-7.2.1.4.3. Alaska Only
.
The amo
unt stated in the submitting TSP’s rate offer for the shipment of a POV represents a flat price for
vehicles applicable to the following services (a) preparation of vehicle; (b) pickup at origin; (c)
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 5
transportation from origin to destination; (d) delivery to final destination; and (e) valuation based on the
current value of the vehicle.
2-7.2.1.4.4. Vehicle Sizes.
Charge must be offered only on the following sizes and in accordance with Section 2-7.2.1.4.1 and 2-
7.2.1.4.3.
1. Category 1 (CAT-1): Vehicles less than 300 cubic feet in physical measurement;
2. Category 2 (CAT-2): Vehicles between 300 and 800 cubic feet in physical measurement; and,
3. Category 3 (CAT-3): Vehicles exceeding 800 cubic feet in physical measurement.
2-7.2.1.4.5. POV Fuel Surcharge.
If the POV is transported on the same truck with the HHG, the TSP is not entitled to charge a separate fuel
surcharge for the POV. If the POV is not going to be transported with the HHG, then prior to the
commencement of loading the TSP must notify the Federal Agency and receive written approval for the
alternate mode and identify that a surcharge maybe required. If the POV is transported via a car hauler and
the car hauler charges a fuel surcharge, that surcharge can be passed through to the Federal Agency as a
separate line item. The TSP must provide a copy of the original bill to the Agency for reimbursement. If the
POV is transported via a separate HHG trailer, the TSP may calculate a surcharge using the standard fuel
surcharge calculation identified in this RFO.
2-7.2.2.
INTERNATIONAL.
2-7.2.2.1. Household Goods (HHG).
2-7.2.2.1.1. General.
The percentage (%) cited in the submitting TSP’s rate offer for the surface HHG represents a single-factor
rate based on the Base-Line Rates specified in Section 2-7.2.2.6 per 100 pounds net weight including full
replacement value TSP liability as defined in Section 2-7.5 and HTOS Section 10. The application of rate
offers from/to the international point for the surface HHG shipment shall be based on the net weight of the
shipment in pounds. Minimum weight is 1,000 pounds.
2-7.2.2.1.2. Services Included.
1. Packing, including use of packing containers and materials from origin to destination, and unpacking.
Shipping containers and packing materials furnished by the TSP will remain the property of the TSP.
(a) Special provisions applicable for LCD, LED, and Plasma Televisions.
These provisions apply for the packing and shipping of LCD, LED, and Plasma televisions, which
are four (4) inches or less in depth and are incapable of standing alone without support (or the use
of a base).
The TSP must utilize the original manufacturer’s shipping container is available and serviceable.
Crating charges apply only for televisions in excess of 60 inches (diagonal screen size) and if the
relocating employee’s original carton is no longer available. Prior to any crating, the TSP must first
gain written approval from the BLIO.
For televisions that are 60 inches or less (diagonal screen size), TSPs are authorized to use
cartons which are specially designed to ship LCD, LED, and Plasma televisions. Further, the
Transportation Officer can waive, in writing, the crating requirement referenced above at their
discretion. When a waiver is granted, the billing must be supported by a copy of the waiver
indicating that the Federal Agency waived the 60 inch requirement and that crating was authorized.
2. Servicing and unservicing of appliances, to include front load washing machines.
3. All land, water, and air transportation, EXCEPT:
(a) additional land transportation charges for shipments picked up or delivered from or to storage-in-
transit;
(b) bunker fuel charges, port congestion surcharges, and/or war risk surcharges where applicable and
when actually billed to the TSP by ocean freight TSP pursuant to regularly filed tariff(s) with the
Federal Maritime Commission. Such charges will be separately stated on the BL and supported by
prorated paid ocean TSP invoices of the actual amount; and,
(c) shipments of unaccompanied air baggage.
4. Export and import documentation services involving customs clearances.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 6
5. Removal and placement of each article in the residence/warehouse or other building.
6. Hoisting or lowering of an article.
7. Elevator, stair and excessive distance carry, piano/organ carry and/or heavy or bulky item charge
(except Item 5 in Section 2-7.2.2.1.3, below).
8. Ferry, tunnel and bridge charges/tolls.
2-7.2.2.1.3. Services Excluded.
1. Storage, waiting time and/or handling charges caused by failure of the origin BLIO to
furnish acceptable custom documents or by refusal of customs officials to clear shipment will be billed at
charges provided in HTOS, when performed by TSP. When such services are performed by a third party,
billing will be at the actual cost charged to the TSP, supported by paid third party invoices when reference
applicable rate schedules and/or tariffs when charges are assessed in accordance with such publications.
2. Any Government or public authority ordered charges for inspection, disinfestation, decontamination,
fumigation or demurrage or other charges occasioned by such orders not the fault of the TSP.
3. Servicing of articles requiring services of third parties. Prior to use of third parties, the TSP must get
written authorization from the BLIO authorizing the service.
4. When an article cannot be picked up or delivered from a residence by the conventional method
(doorways, stairs, elevator to floor) or the structural nature of the residence must be changed to
accommodate a pickup or delivery (removal of windows, doors, etc), the TSP, upon approval by the BLIO
will be authorized third party service. This exception is directed at the pickups and deliveries from high rise
apartment buildings and is not intended to be used for minor hoisting and lowering, such as 1
st
floor
balconies in apartments and single family dwellings.
5. Shipments picked up or delivered to a mini warehouse, which involve a carry in excess of 100 feet
between the TSP vehicle and the outside entrance door of the actual storage area, the BLIO may authorize
an excessive distance carry charge as defined in the HTOS Section 17.
2-7.2.2.2. Rates and Charges for Accessorial Services.
The rates and charges set out in HTOS Section 12 are base-line rates. The percentage (%) stated in the
submitting TSP’s rate offer for accessorial services represents the amount to be charged as a percentage
(%) less than, equal to, or greater than the rates and charges set out in HTOS Section 12.
2-7.2.2.3. Rates or Charges For Storage-In-Transit (SIT).
The percentage (%) stated in the submitting TSP’s rate offer for SIT represents the amount to be charged
as a percentage (%) less than, equal to, or greater than the rates and charges set out in the HTOS Section
12 for the storage and pickup/delivery, including full replacement value TSP liability in Section 2-7.5.
2-7.2.2.4. Unaccompanied Air Baggage (UAB)
The percentage (%) stated in the submitting TSP’s offer for UAB shipment represents a single-factor rate
based on the base-line rate set out in Section 2-7.2.2.6.2.2 per kilogram (kg) volume weight including full
replacement value TSP liability as set out in Section 2-7.5 and includes the following services: (a) packing,
including use of packing containers and materials from origin to destination; (b) servicing of appliances; and
(c) from origin residence all land and air transportation to the destination residence. A TSP may charge as
a separate line item a fuel surcharge for UAB shipments. TSPs must provide a copy of the original airway
bill to the Agency for reimbursement. Any excessive costs charged by foreign or overseas air carriers will
be negotiated and paid at the discretion of the Agency. Exceptions to the UAB surcharge are identified in
Section 3.
2-7.2.2.5. Privately Owned Vehicle (POV).
The amount stated in the submitting TSP’s rate offer for the shipment of a POV represents a flat charge
applicable to the following services:
(1) preparation of vehicle;
(2) pickup at origin;
(3) transportation from origin to destination;
(4) containerization or below deck storage in the ocean going vessel;
(5) delivery to final destination; and,
(6) valuation based on the current value of the vehicle.
2-7.2.2.5.1. Vehicle Sizes.
The flat charge must be stated in whole dollars and may be offered only on the following sizes:
1. Category 1 (CAT-1): Vehicles less than 300 cubic feet in physical measurement;
2. Category 2 (CAT-2): Vehicles between 300 and 800 cubic feet in physical measurement; and,
3. Category 3 (CAT-3): Vehicles exceeding 800 cubic feet in physical measurement.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 7
2-7.2.2.5.2. Motorized Vehicles.
All internal combustion engines, self-propelled vehicles, or mechanized equipment containing an internal
combustion engine may be subject to 49CFR, hazardous material shipping paper requirements. The TSP
may identify vessel carrier and hazardous material associated fees on their invoice as a pass through
charge. TSPs must provide a copy of the original receipt from the vessel carrier for reimbursement
consideration by the Federal Agency. Due to 49CFR hazardous material requirements, agencies are
expected to pay legitimate associated costs for this service. POVs with an empty fuel tank and run to a stall
are excepted from the requirements of 49CFR 176.905. POVs cannot be shipped with more than one
quarter of a tank of flammable fuel under any circumstance.
2-7.2.2.5.3. Application of Transit Time.
Transit time schedules for both the domestic and international programs are identified in HTOS Section 10.
2-7.2.2.5.3.1. Transit Time Penalty.
In the event that the TSP fails to meet the transit times, it must notify the Federal Agency as applicable,
within 24-hours of the delay. The TSP shall be responsible for arranging for, or the reimbursement of, a
rental car on behalf of the transferee. Reimbursement or the rental of a like vehicle will be limited to a
vehicle of the same, or comparable, size/model as being shipped by the transferee. The BLIO has the
authority to waive the penalty in whole or in part based on circumstances of the delay.
2-7.2.2.5.4. POV Transit Time Exceptions.
HTOS Section 10.3 identifies exceptions to POV transit times for specific identified locations.
2-7.2.2.6. Base-Line Rates.
2-7.2.2.6.1. Surface.
2-7.2.2.6.1.1. Surface Base-Line Rate Table.
The following base-line rate table is applicable to the HHG effects surface shipments.
Weight Group
Base-Line Rate
per
hundred weight
(cwt)
1,000 to 1,999 lbs US$124.77
2,000 to 3,999 lbs US$113.03
4,000 to 7,999 lbs US$106.64
8,000 to 11,999 lbs US$102.37
12,000 to 15,999 lbs US$100.24
16,000 and over US$98.11
2-7.2.2.6.2.2. Unaccompanied Air Baggage (UAB)
The following base-line rate table is applicable to the shipment of UAB.
Weight Group
Base-Line per
Kilogram(KG)
45 to 134 kg US$1.16
135 to 224 kg US$1.05
230 to 314 kg US$1.00
315 to 404 kg US$0.96
405 and over kg US$0.91
2-7.3. Application of Rates or Charges.
Rates/Charges applicable to a specific shipment will be those in effect on the date of pickup. In those
instances where the submitting TSP does not offer a rate offer, it will be construed as NO RESPONSE.
2-7.3.1. Exception.
Except in supplemental filings, items left blank will indicate NO CHANGE.
2-7.3.2. Unaccompanied Air Baggage (UAB).
Rates or charges applicable to UAB will apply when shipped independent of surface HHG.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 8
2-7.3.3. Privately Owned Vehicles (POV).
Rates or charges applicable to POV will apply when shipped independent of the surface HHG.
2.7.4. Alaska Only.
2-7.4.1. Combination of Rate Offers - Applies to Domestic Shipments Only
2-7.4.1.1. Accepted Rate Offer Does Not Include Alaska Service Areas (RFO
Section 5-2).
In the event that a TSP handles a shipment between points in the conterminous United States and Alaska
and it does not have any rate offers accepted by GSA for such a movement, the applicable charges shall
be based on a combination of the rate offers set out in the TSP’s accepted rate offers between Service
Area 2 and Service Areas 1 through 16, inclusive, and of the charges in the GSA500A applicable for
Alaska, including Section 6 of the applicable GSA500A, supplements thereto and reissues thereof;
provided, however, these charges will alternate with all other applicable combination or through rate offers
and/or charges that a TSP may have on file on the date that a shipment is picked-up.
2-7.4.1.2. Accepted Rate Offer Includes Alaska Service Areas (RFO Section 5-2).
The provisions of Section 2-7.4.1.1 do not apply when GSA has accepted a TSP’s rate offer to handle
shipments between points in the conterminous United States, Service Area 1 through 16, inclusive, and
Alaska Service Areas defined in Section 5-2.
2.7.5. Released Value.
2-7.5.1. General.
2-7.5.1.1. Surface and Unaccompanied Air Baggage Released (UAB) Value.
Unless otherwise noted, all surface and UAB applicable to domestic and international shipments are
deemed to be released at Full Replacement Value.
2-7.5.1.2. Privately Owned Vehicle Released Value.
Unless otherwise noted, all POV shipments applicable to domestic and international shipments are
released at current market value.
2-7.5.1.3. Cost included in TSP’s offer.
The cost of providing Full Replacement Value as defined in this provision will be included in the TSP’s rate
offer. Except as provided in Sections 2-7.5.2.2.and 2-7.5.3.2., a TSP may not charge a Federal Agency for
Full Replacement Value.
2-7.5.2.
DOMESTIC.
2-7.5.2.1. Transportation.
All domestic shipments moving pursuant to CHAMP, unless as otherwise noted in this RFO, are released
at the base Full Replacement Value of $6.00 times the net weight of the shipment in pounds applicable to
both shipments in transit and SIT.
2-7.5.2.2. Employee’s Increase in Base Valuation.
The employee has the right to increase the value in excess of the base Full Replacement Value
established by this provision and in accordance with the following.
2-7.5.2.2.1. Transportation.
In the event that the employee declares a value greater than the base Full Replacement Value, a Full
Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $6.00 times the weight.
2-7.5.2.2.2. Storage-in-Transit.
In the event that the employee declares a value greater than the base Full Replacement Value, a Full
Value Protection Service Storage Liability Charge of $0.18 per $100 will apply on that portion of the
valuation declared in excess of shipments released value of $6.00 times the weight.
2-7.5.3.
INTERNATIONAL.
2-7.5.3.1. Transportation.
All international shipments moving pursuant to CHAMP, unless as otherwise noted in this RFO, are
released at a base Full Replacement Value of $6.00 times the net weight of the shipment in pounds
applicable to both shipments in transit and SIT.
2.7.5.3.2. Employee’s Increase in Base Valuation.
The employee has the right to increase the value in excess of the base Full Replacement Value
established by this provision and in accordance with the following.
2-7.5.3.2.1. Transportation.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 9
In the event that the employee declares a value greater than the base Full Replacement Value, a Full
Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $6.00 times the weight.
2-7.5.3.2.2. Storage-in-Transit.
In the event that the employee declares a value greater than the base Full Replacement Value, a Full
Value Protection Service Storage Liability Charge of $0.18 per $100 will apply on that portion of the
valuation declared in excess of shipments released value of $6.00 times the weight.
2-7.6. GSA Industrial Funding Fee (IFF)
The IFF is due on the total net transportation charges billable to the Government (includes line-haul,
accessorial, packing charges, fuel surcharges, etc… and SIT (to include first day of storage, each
additional day of storage and pickup and delivery (drayage)). IFF is also due on the total net
charges billable to the government for the shipment of POVs.
2-7.6.1.
Amount of Charge.
2-7.6.1.1. Domestic.
For domestic shipments, the GSA IFF will be 3.50% of the total net transportation charges (includes line-
haul, accessorial, packing charges, fuel surcharges, etc… and SIT (to include first day of storage, each
additional day of storage and pickup and delivery (drayage)) per shipment and 3.50% of the total net
POV charges per shipment subject to the following provisions. An IFF is not assessed against UAB
shipments unless an agreement has been developed.
2-7.6.1.2. International.
For international shipments, the GSA IFF will be 3.50% of the total net transportation charges (includes
line-haul, accessorial, packing charges, fuel surcharges, etc… and SIT (to include first day of storage,
each additional day of storage and pickup and delivery (drayage)) per shipment and 3.50% of the
total net POV charges per shipment subject to the following provisions. An IFF is not assessed against
UAB shipments unless an agreement has been developed.
2-7.6.2. Cost Included in TSP’s Rate Offer.
The cost of GSA IFF must be included in the TSP’s rate offer.
2-7.6.3. First Shipment.
The first shipment of a relocation performed pursuant to the HTOS is defined as a surface shipment of
HHG effects, shipment of a POV, or UAB, all or any one of which are tendered to the TSP by the shipping
Federal Agency as the first component of a shipment for a relocating employee. On a multiple element
domestic or international shipment at Government expense (either all or some combination of HHG, POV,
or UAB), GSA’s IFF will be assessed against both the HHG element of the net transportation charges
(includes line-haul, accessorial, packing charges, fuel surcharges, etc… and SIT (to include first
day of storage, each additional day of storage and pickup and delivery (drayage)) and the POV
element of the total net POV charges. An IFF is not accessed against UAB shipments unless an
agreement has been developed. If there are multiple HHG and/or POV shipments, an IFF is assessed on
each HHG shipment and each POV shipment.
2-7.6.4. Supplemental Shipments.
A supplemental shipment of a relocation performed pursuant to the HTOS is defined as any surface
shipment, including a POV, or UAB tendered to the TSP by the sh
ipping Federal Agency after the tender of
the first component of a shipment for a relocating employee. On a multiple element domestic or
international shipment at Government expense (either all or some combination of HHG, POV, or UAB),
GSA’s IFF will be assessed against both the HHG element of the net transportation charges (includes
line-haul, accessorial, packing charges, fuel surcharges, etc… and SIT (to include first day of
storage, each additional day of storage and pickup and delivery (drayage)) and the POV element of
the total net POV charge. An IFF is not accessed against UAB shipments unless an agreement has been
developed. If there are multiple HHG and/or POV shipments, an IFF is assessed on each HHG shipment
and each POV shipment.
2-7.6.5. Payment of Charge.
The TSP will remit the IFF to GSA on a calendar year quarter basis in accordance with the terms of the
HTOS. IFF payments remitted to GSA by approved CHAMP TSPs will be based on the number of
shipments (HHG and POV) billed pursuant to CHAMP for which service was performed. Calculation of the
IFF should be rounded out two decimal points. (example: .345 rounded to .35; .322 rounded to .32)
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 10
2-7.6.6. Verification of IFF.
To ensure that the IFF is correctly applied to the calendar year quarter for which submission is received,
the check or attached documentation must identify the quarter (i.e.1stqtr00, 3rdqtr00), and the GBL/CBL/BL
number or include with the IFF submission a copy of the shipment report containing such information.
2-7.6.7. Failure to Submit IFF.
Failure to submit the Industrial Funding Fee due GSA for HHG and POV shipments handled, will result in
immediate placement of the TSP in temporary non-use status pending revocation of the TSP’s approval.
2-7.7. Electronic GSA Form 3080.
In accordance with HTOS Section 7.5.1, TSPs MUST initiate an electronic GSA Form 3080 via the
Transportation Management Services Solution (TMSS) system for all shipments moved in accordance with
this RFO (HHG, UAB and POV).
2-7.8. Extended Storage.
Rate offers will apply into the TSP warehouse for extended storage. Rates for monthly extended storage
per each hundred pounds and rates for full value protection per each $100 of value must be negotiated
between the TSP and the Federal Agency.
2-8. Restrictions on International Transportation of Household Goods.
The Fly America Act of 1974 (49 U.S.C. 40118) mandates the use of U.S air carriers for all cargo air
transportation funded by the U.S. Government. One exception, however, is when the transportation is
provided in accordance with a bilateral or multilateral air transport agreement under which both the U.S.
Government and a foreign country’s government are parties. In addition, the Department of Transportation
must have determined that the bilateral or multilateral air transport agreement satisfies the Fly America
requirements.
The U.S. Government has in place several of these agreements that currently allow federally funded
transportation of cargo to utilize foreign air carries in certain circumstances. To prevent from having to
update the Federal Management Regulations (FMR) each time a new agreement is entered into, GSA
recently issued a Final Rule, 79 FR 33474, that directs agencies and TSPs to the Department of State’s
web-based site at http://www.state.gov/e/eb/tra/ata/index.htm for information relating to these agreements.
This was added in 41 CFR Part 102-117.135.
In addition, §102-117.15 To whom does this part apply? and other provisions of §102-117.135 were
updated. §102-117.135 also identifies circumstances when the use of a foreign air carrier may be allowed
when a bilateral or multilateral agreement does not exist.
Requests for permission to use a Foreign Flag carrier shall be made to the BLIO on the form "Justification
Certificate for use of Foreign Flag Vessel/Carrier” in Appendix C of the HTOS.
Failure to file a Foreign Flag waiver using the “Justification Certificate for the use of a Foreign
Vessel/Carrier” in Attachment C of the HTOS when a Foreign Flag carrier requiring a waiver is used may
result in the immediate placement of a TSP in a temporary non-use status.
2-9. Withdrawal of Accepted Rate Offers.
The following provision applies: accepted rate offers may be withdrawn from the GSA Cost Comparison
data base upon a TSP’s failure to meet HTOS requirements and/or pending temporary non-use,
suspension and/or debarment in accordance with 41 CFR 102-117. In those instances where shipment
takes place after the effective date of withdrawal, the TSP’s accepted rate offer(s) will apply and remain in
effect until either the TSP has been terminated for performance by the BLIO or the TSP’s approval to
participate in CHAMP has been revoked by the Program Management Office (PMO) (See HTOS Sections
2.17, 2.18, and 3.2).
.
2-10. Extension of Offer by the Government.
The Government reserves the right to extend the expiration date of all or part of the rate offers accepted in
accordance with the RFO for up to ninety (90) calendar days.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 2 - 11
2-11. TERMINATION FOR CONVENIENCE OF THE GOVERNMENT.
The Government, by written notice, may completely or partially terminate a TSP’s performance of work
under the BL and remove its rate offer(s) in accordance with the RFO and relevant HTOS provisions when
it is in the Government’s best interest. If a rate offer(s) is removed, the Government shall be liable only for
payment for TSP services rendered before the effective date of the TSP’s termination. Upon removal of
the rate offer as provided in the HTOS, the TSP shall be paid any sum due the TSP for services performed
under this rate offer to the date of the TSP’s termination by the BLIO, and in the event of partial termination
shall be paid in accordance with the terms of this rate offer for any services furnished under the portion of
the rate offer that is not removed; provided, however, any such payments shall be without prejudice to any
claim which the Government may have against the TSP under the provisions of the HTOS or otherwise and
the Government shall have the right to offset any such claims against such payment.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 1
SECTION 3
NON-ALTERNATING - SPECIAL AGENCY PROVISIONS
3-1. General.
TSPs may file non-alternating, Agency Specific Standing Route Order (SRO) rate offers as identified below. Non-
alternating SRO rate offers will apply specifically to those Federal agencies/bureaus/offices identified below and will not
alternate with any other accepted rate offer. By submission of a rate offer under this Section 3, the submitting TSP agrees
to the following terms and conditions applicable to a specific agency/bureau/office. The rate offer is also subject to the
provisions as set out in this RFO and the provisions of the HTOS, supplements thereto and reissues thereof.
3-2. Department Of Veterans Affairs (VA) – Domestic (DVADC).
TSPs submitting rate offers in accordance with Section 3-2, may file rate offers applicable between the points specified in
Section 5-2 and identified as Agency Specific Codes in Section 5-1.
3-2.1. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.2, all domestic VA shipments shall be released at $7.00
times the net weight of the shipment in pounds with a maximum TSP liability of $126,000.00 applicable to both shipments
in transit and Storage-in-Transit (SIT). There will be no additional cost to the VA for this level of service during transit or
SIT. The storage liability charge does not apply for the basic released value.
3-2.2. Excess Released Value.
3-2.2.1. Transportation.
In the event the employee declares a value greater than the base valuation of $7.00 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of a shipment’s released value of $7.00 times the net weight of the shipment in pounds or
$126,000.00, whichever is less.
3-2.2.2. Storage-In-Transit.
In the event that the employee declares a value greater than $7.00 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $7.00 times the net weight of the shipment in pounds or $126,000.00, whichever is less.
3-2.3. Weight Variance.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all VA domestic shipments shall be subject
to a 110% weight variance. Weight variances of 110% or less will not require an explanation from the TSP. Weight
variances exceeding 110% will require an explanation from the TSP that must be accepted/approved by the VA to allow
the TSP to bill for the additional shipment weight.
3-2.4. Rate Basis.
By submission of a rate offer under Section 3-2, the TSP must have the ability to self-pack, load, and haul 85 percent or
greater of VA interstate (including Alaska) and intrastate shipments. This is defined as a TSP who can contain a
movement of property within its own operational capabilities without recourse to another TSP.
3-2.5. Volume.
The VA is estimating that the volume of domestic shipments under this RFO is 1,150 shipments.
3-3. Department Of Veterans Affairs (VA) – International (DVADC).
TSPs submitting rate offers in accordance with Section 3-3, may file rate offers applicable between the points specified in
Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1.
3-3.1. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in the Section 2-7.5.3, all international VA shipments shall be released
at $8.50 times the net weight of the shipment in pounds with a maximum TSP liability of $153,000.00 applicable to both
shipments in transit and SIT. There will be no additional cost to the VA for this level of service during transit or SIT. The
storage liability charge does not apply for the basic released value.
3-3.2. Excess Released Value.
3-3.2.1. Transportation.
In the event the employee declares a value greater than the base valuation of $8.50 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of a shipment’s released value of $8.50 times the net weight of the shipment in pounds or
$153,000.00, whichever is less.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 2
3-3.2.2. Storage-in-Transit.
In the event that the employee declares a value greater than $8.50 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $8.50 times the net weight of the shipment in pounds or $153,000.00, whichever is less.
3-3.3. Weight Variance.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all VA international shipments shall be
subject to a 110% weight variance. Weight variances of 110% or less will not require an explanation from the TSP.
Weight variances exceeding 110% will require an explanation from the TSP that must be accepted/approved by the VA to
allow the TSP to bill for the additional shipment weight.
3-3.4. Volume.
The VA is estimating that the volume of international shipments under this RFO is 40 shipments.
3-4. Consolidated – Domestic and International (CONDI).
TSPs submitting rate offers in accordance with Section 3-4, may file rate offers applicable between the points specified in
Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1.
3-4.1. Application.
CONDI applies to all domestic and international shipments for which one of the agencies/bureaus/offices identified below
issues the Government Bill of Lading and/or Commercial Bill of Lading. Each of these agencies/bureaus/offices will make
their own TSP selections:
1. Department of Interior, Interior Business Center, Denver, CO (formerly NBCCO)
2. Department of Interior, Geological Survey, Reston, VA (formerly GEOVA)
3. Department of Agriculture, Forest Service, Albuquerque, NM (formerly FSVNM)
4. Department of Interior, National Park Service, Omaha, NE (formerly NPSNE) (currently
responsible for the relocation requirements for the National Park Service’s Midwest, Southeast
and Northeast Regions)
3-4.2. Released Valuation - Domestic.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.2., all domestic CONDI shipments shall be released at
$6.50 times the net weight of the shipment in pounds with a maximum TSP liability of $117,000.00 applicable to both
shipments in transit and SIT. There will be no additional cost to the agencies/bureaus/offices identified in Section 3-4.1.
for this level of service during transit or SIT. The storage liability charge does not apply for the basic released value.
3-4.3. Excess Released Value - Domestic.
3-4.3.1. Transportation.
In the event the employee declares a value greater than the base valuation of $6.50 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of a shipment’s released value of $6.50 times the net weight of the shipment in pounds or $117,000.00
whichever is less.
3-4.3.2. Storage-in-Transit.
In the event that the employee declares a value greater than $6.50 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $6.50 times the net weight of the shipment in pounds or $117,000.00 whichever is less.
3-4.4. Released Valuation - International.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.3., all international CONDI shipments shall be released
at $8.50 times the net weight of the shipment in pounds with a maximum TSP liability of $153,000.00 applicable to both
shipments in transit and SIT. There will be no additional cost to the agencies/bureaus/offices identified in Section 3-4.1.
for this level of service during transit or SIT. The storage liability charge does not apply for the basic released value.
3-4.5. Excess Released Value - International.
3-4.5.1. Transportation.
In the event the employee declares a value greater than the base valuation of $8.50 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of a shipment’s released value of $8.50 times the net weight of the shipment in pounds or
$153,000.00, whichever is less.
3-4.5.2. Storage-in-Transit.
In the event that the employee declares a value greater than $8.50 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $8.50 times the net weight of the shipment in pounds or $153,000.00, whichever is less.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 3
3-4.6. Weight Variance – Domestic and International.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all domestic and international CONDI
shipments shall be subject to a 110% weight variance.
3-4.7. Provider – Domestic and International
Only rate offers for the provision of Move Management Services (MMS) (M rates) will be accepted for CONDI. Rate offers
for General Transportation Services (G rates) will not be accepted.
3-4.8. Volume.
The estimated volume of shipments under this RFO for CONDI is 2,100 shipments.
3-5. Department of the Treasury, Office of the Comptroller of the Currency
(OCC), Washington, DC – Domestic and International (OCCDC)
TSPs submitting rate offers in accordance with Section 3-5, may file rate offers applicable between the points specified in
Section 5-2 and 5-3 (as identified herein) and identified as Agency Specific Codes in Section 5-1.
3-5.1. Provider – Domestic and International.
The OCC utilizes the services of a Move Management Services (MMS) Provider outside of CHAMP; however, the OCC is
requesting that the provisions of CHAMP apply for the relocation of their employee’s personal effects. As a result, only
rate offers for General Transportation Services (G rates) will be accepted for the OCCDC. Rate offers for the provision of
MMS (M rates) will not be accepted.
3-5.2. Application.
3-5.2.1. Domestic.
The OCC is requesting domestic rate offers for the domestic points identified in Section 5-2.
3-5.2.2. International.
The OCC is requesting international rate offers only for London. As a result, rate offers will only be accepted for
shipments moving between the points identified in Section 5-2 and the Destination Code of 925L identified for London in
Section 5-3.
3-5.3. Weight Allowance.
3-5.3.1. Domestic.
Domestic shipments for OCCDC are bound to a 26,000 pound maximum weight entitlement; however, some employees,
due to religious or ethnic culture, may be authorized a higher weight entitlement. TSPs will be notified of those employees
who have been authorized by the OCC to ship over 26,000 pounds.
3-5.3.2. International.
As identified above, international shipments for OCCDC are limited to London (925L). Furnished housing is provided and
for the most part furniture will not be shipped; however, bed(s) may be shipped if they meet the specifications and
approval from the General Service Office at the Embassy in London. International shipments are limited to a 7,200 pound
maximum weight entitlement. Unaccompanied Air Baggage (UAB) shipments are limited to a 200 pound maximum weight
entitlement with an additional 100 pounds for each immediate family member relocating with the employee; however the
maximum weight entitlement for UAB may not exceed 500 pounds total.
3-5.4. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.2. and 2-7.5.3., all domestic and international OCCDC
shipments shall be released at $10.00 times the net weight of t
he shipment in pounds with a maximum TSP liability of
$260,000 applicable to both shipments in transit and SIT. For shipments authorized by the OCC at a weight exceeding
26,000 pounds, the maximum TSP liability will remain at $260,000. There will be no additional cost to the OCC for this
level of service during transit or SIT. The storage liability charge does not apply for the basic released value.
3-5.5. Excess Released Value.
3-5.5.1. Transportation.
In the event the employee declares a value greater than the base valuation of $10.00 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $10.00 times the net weight of the shipment or $260,000, whichever is
less.
3-5.5.2. Storage-in-Transit.
In the event that the employee declares a value greater than $10.00 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $10.00 times the net weight of the shipment in pounds or $260,000, whichever is less.
3-5.6. Non –Application of Origin Service Charge (OSC) and Destination Service Charge (DSC) –
Domestic Shipments Only.
TSPs MAY NOT charge a OSC or a DSC (Items 135A and 135B of the GSA500A Tariff) when billing for a domestic
shipment moved under OCCDC. All domestic rate offers submitted for OCCDC must be inclusive of all accessorials
identified in Paragraph 3-5.7., below, and may not be billed as a separate charge(s).
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 4
3-5.7. Application of Rate Offers – DOMESTIC SHIPMENTS ONLY.
All DOMESTIC rate offers solicited for OCCDC must incorporate the following accessorial services:
• ATC charges
• All long carry charges at origin and at destination
• All stair carries
• One-time elevator charges
• All charges associated with heavy or bulky items, to include pianos/organs
• All charges for shuttle service
• Crating up to $250 (any amount above this must have prior approval by the OCC)
• All uncrating
• Debris pickup
3-5.8. Excess Weight.
TSPs must notify OCC’s MMS Provider and the employee within two (2) business days once the results of the first set of
weight tickets have been obtained and provide the MMS Provider and the employee with the cost of the overage.
3-5.9. The Volume.
The OCC is estimating that the volume of shipments under this RFO is 175 domestic shipments and 5 international
shipments.
3-6. Reserved.
3-7. Department of the Treasury, Administrative Resource Center (ARC),
Parkersburg, WV – Domestic and International (ARCWV).
TSPs submitting rate offers in accordance with Section 3-7, may file rate offers applicable between the points specified in
Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1.
3-7.1. Application.
The ARC is a Relocation Resource Center which provides relocation services to other agencies. ARCWV applies to all
domestic and international shipments for which the ARC office located in Parkersburg, WV issues the Government Bill of
Lading and/or the Commercial Bill of Lading.
3-7.2. Provider.
ARCWV is requesting rate offers for the provision of General Transportation Services (G rates) only. Rate offers for the
provision of Move Management Services (MMS) (M rates) will not be accepted.
3-7.3. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.2. and 2-7.5.3., all ARCWV shipments shall be released
at $7.00 times the net weight of the shipment in pounds with a maximum TSP liability of $126,000.00 applicable to both
shipments in transit and SIT. There will be no additional cost to the ARC for this level of service during transit or SIT. The
storage liability charge does not apply for the basic released value.
3-7.4. Excess Released Value.
3-7.4.1. Transportation.
In the event the employee declares a value greater than the base valuation of $7.00 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipment’s released value of $7.00 times the net weight of the shipment in pounds or $126,000.00,
whichever is less.
3-7.4.2. Storage-in-Transit.
In the event that the employee declares a value greater than $7.00 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $7.00 times the net weight of the shipment in pounds or $126,000.00, whichever is less.
3-7.5. Weight Variance.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all ARCWV shipments shall be subject to a
110% weight variance.
3-7.6. Non-Application of Origin Service Charges (OSC) and Destination Service Charges (DSC) –
Domestic Shipments Only.
TSPs MAY NOT charge a OSC or a DSC (Items 135A and 135B of the GSA500A Tariff) when billing/invoicing for a
domestic shipment moved under ARCWV. All domestic rate offers submitted for ARCWV must be inclusive of all
accessorials identified in Paragraph 3-7.7, below, and may not be billed/invoiced as a separate charge(s).
3-7.7. Application of Rate Offers – DOMESTIC SHIPMENTS ONLY.
All DOMESTIC rate offers solicited for ARCWV must incorporate the following accessorial services:
ATC charges
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 5
Parking permits
All long carry charges at origin and at destination
All stair carries
One-time elevator charges
All charges associated with heavy or bulky items, to include pianos/organs (weight additive is
allowable)
Shuttle service
Crating up to $1,000 (any amount above this must have prior approval by the ARC)
All uncrating
Servicing of appliances, such as refrigerators and washing machines
Debris pickup
All fees associated with servicing front load washer/dryers and pedestals
Disassembly/Assembly of all types of beds
3-7.8. Application of Rate Offers – DOMESTIC CONTAINERIZED SHIPMENTS ONLY.
In addition to the accessorial services identified in 3-7.7., above, which must be incorporated into ALL
DOMESTIC rate offers for ARCWV, the following must also be incorporated for rate offers submitted for Code C
Containerized Shipments:
The first thirty (30) day of SIT and all associated SIT charges including all charges
associated with pickup/delivery and warehouse related charges
3-7.9. Pre-Move Survey.
A copy of the pre-move survey must be submitted via email to the ARC and to the employee within two (2) days from the
date of the pre-move survey. The Subject Line of the email must contain the Relocation Number, the Employee’s last
name and first Initial, the ARC’s Relocation Coordinator’s initials and “Pre-move Survey.” Example – PCS1400001 –
Smith, J – RC – Pre-move Survey
3-7.10. Excess Weight.
The TSP must notify the ARC via email within two (2) days once the results of the first set of weight tickets have been
obtained.
3-7.11. Billing/Invoicing.
Billing/Invoicing must be received within sixty (60) days after delivery/service is performed. For excess weight
shipments, two sets of proper weight tickets must be submitted with the bill/invoice. When billing/invoicing for
international shipments, POV shipments (both international and domestic) and UAB shipments (both
international and domestic), the TSP must include with the bill/invoice a copy of the Transportation Management
Services Solution (TMSS) query screen specific to the shipment(s) being billed/invoiced.
3-7.12. Reporting.
Required reports must be sent via email on a monthly basis to
3-7.13. Volume.
The ARC is estimating that the volume of shipments under this RFO for ARCWV is 1,000 domestic shipments and 1,100
international shipments.
3-8. Drug Enforcement Administration (DEA) – Domestic (DEADD).
3-8.1. General.
TSPs submitting rate offers in accordance with Section 3-8 may file rate offers applicable between the points specified in
Section 5-2 and identified as Agency Specific Codes in Section 5-1.
3-8.2. Weight Variance.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all domestic shipments shall be subject to a
110% weight variance. A copy of the pre-move survey must be submitted via email to the booking counselor and to the
employee within two (2) days from the date of the pre-move survey. The subject line of the email must contain the
Government Bill of Lading (GBL) number, shipment type, last name of the employee and “Pre-move Survey.”
3-8.3. Non-Application of Origin Service Charges (OSC) and Destination Service Charges (DSC) –
Domestic Shipments Only.
TSPs MAY NOT charge a OSC or a DSC (Items 135A and 135B of the GSA500A Tariff) when billing/invoicing for a
shipment moved under DEADD. All domestic rate offers submitted for DEADD must be inclusive of all accessorials
identified in Paragraph 3-8.4., below, and may not be billed/invoiced as a separate charge(s).
3-8.4. Application of Rate Offers.
All domestic rate offers solicited for the DEA must incorporate the following accessorial services:
• ATC Charges
• All long carry charges at origin
• All long carry charges at destination
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 6
• All stair carries
• One-time elevator charge
• All charges associated with heavy or bulky items, to include piano/organ.
• All charges for shuttle service
• Crating up to $250 (any amount above this must be approved by DEA)
• All uncrating
• Extra labor, long carry and all charges associated with Mini-storage.
• All Surcharges or Security fees associated with ocean portion of Alaska Moves
3-8.5. Domestic Volume.
The DEA is estimating that the volume of shipments under this RFO is 500 shipments.
3-8.6. Storage-In-Transit (SIT).
TSPs are required by the DEA to bill all SIT charges based on the destination listed on the GBL, not the actual SIT
location. DEA is instructing the TSP that any shipment placed in SIT outside the 50-mile radius will be considered SIT at
TSP’s convenience (HTOS Section 5-5.2). Under the HTOS, TSPs are required to place shipments within a 50-mile radius
of the destination unless the issuing office authorized in writing SIT over 50-miles from the destination shown on the GBL.
3-8.7. Excess weight.
DEA will issue a bill of lading and any other shipping document with all charges billed directly to the agency. The
government will pay the total charges and the employee will reimburse the Government for the cost of transportation and
other charges applicable to the excess weight. (Ref: 41 CFR 302-7-200)
All excess weight collection actions are handled by DEA. The TSP is not to take any excess weight collection action
and is not authorized to waive an overweight payment. Weights should be reported 100% accurately and not falsified
to fit the employee’s entitlement.
TSP personnel at an employee’s residence should not initiate discussions with the employee regarding the weight of the
employee’s household goods. If the employee initiates discussions with TSP personnel at an employee’s residence
regarding the weight of the employee’s household goods, the only acceptable response is “the only way to determine the
actual weight of your household goods is to have the moving van weighed once it is loaded with your household goods”
and invite the employee to attend a weigh-in at either origin or destination. For billing purposes, two (2) sets of proper
weight tickets are to be provided with excess weight shipments. The TSP is to notify the booking counselor via e-mail
within two (2) days once the results of the first set of weight tickets have been obtained.
3-8.8 Shipment of Boats/Kayaks/Canoe.
The shipment of boats/kayaks/canoes requires advance approval. These items are defined as an open craft of a size that
can accommodate an individual(s) to sit in it. These items are to be identified during the pre-move survey and a written
request for shipment approval are to be submitted to the booking counselor within two (2) days after the pre-move survey.
3-8.9. Packed By Owner.
TSPs must ensure that packing lists do not include any items listed as “packed by owner (PBO)” or “contents unknown.”
Such descriptions are an immediate flag for close attention by Highway Patrol/Law Enforcement Personnel who could
place shipments on hold pending search, which will severely delay delivery. Once on-site TSP personnel encounter
cartons marked “PBO” they must: open the box, inspect the contents, assume liability, provide a detail description on the
inventory and mark it packed by carrier.
3-8.10. Shipment Tracking.
All TSPs offering rate offers for DEA shipments must have a secure Internet website where travelers can track the status
of their personal effects. Access must be password controlled and available only to traveler and/or its agency.
3-8.11. Claims Report.
At the end of each rate offer cycle the TSP is required to submit a Claims Report showing all claims paid during that
tender period on all DEA shipments. Contact the Transportation Management Unit Chief (FAPM) to receive an electronic
template/copy of this report.
3-8.12. Staffing Requirement.
All TSPs must use trained personnel qualified in their assigned duties in packing and or handling of personal property.
TSPs personnel must be fluent in English at origin and at destination. TSP’s personnel must have company issued
Identification and in presentable company issued uniforms when performing work.
3-9. US Postal Service, Washington, DC – Domestic and International (USPDC)
TSPs submitting rate offers in accordance with Section 3-9, may file rate offers applicable between the points specified in
Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 7
3-9.1. Provider – Domestic and International.
Brookfield Global Relocation Services is the US Postal Service’s Move Management Provider; however, the US Postal
Service has requested that the provisions of CHAMP apply for the relocation of their employees’ personal effects. As a
result, only rate offers for General Transportation Services (G rates) will be accepted for USPDC. Rate offers for the
provision of Move Management Services (MMS) (M rates) will not be accepted.
3-9.2. Weight Allowance.
1. USPDC is taking exception to the 2,000 pound allowance to cover packing materials as identified in §302-
7.2 of the Federal Travel Regulations.
2. Most shipments for USPDC will be bound by the normal 18,000 pound maximum weight entitlement;
however, for some employees, the USPDC will authorize up to 25,000 pounds. TSPs will be notified of
those employees who have been authorized by USPDC to ship up to 25,000 pounds.
3-9.3. Weight Variance.
In lieu of the weight variance of 115% as provided for in HTOS Section 5.4.3., all domestic and international USPDC
shipments shall be subject to a 110% weight variance.
3-9.4. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in Section 2-7.5.2. and 2-7.5.3., all domestic and international USPDC
shipments shall be released at $10.00 times the net weight of the shipment in pounds with a maximum TSP liability of
$180,000.00 applicable to both shipments in transit and SIT. For shipments authorized by the USPDC at a weight
exceeding 18,000 pounds, the maximum TSP liability will be $10.00 times the net authorized weight of the shipment
in pounds, not to exceed $250,000.00. There will be no additional cost to the USPDC for this level of service during
transit or SIT. The storage liability charge does not apply for the basic released value.
3-9.5. Excess Released Value.
3-9.5.1. Transportation.
In the event the employee declares a value greater than the base valuation of $10.00 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $10.00 times the net weight of the shipment or $180,000.00, whichever
is less.
3-9.5.2. Storage-in-Transit.
In the event that the employee declares a value greater than $10.00 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation declared in excess of a shipment’s
released value of $10.00 times the net weight of the shipment in pounds or $180,000.00, whichever is less.
3-9.6. Non-Application of Origin Service Charges (OSC) and Destination Service Charges (DSC) –
Domestic Shipments Only.
TSPs MAY NOT charge a OSC or a DSC (Items 135A and 135B of the GSA500A Tariff) when billing for a domestic
shipment moved under USPDC. All domestic rate offers submitted for USPDC must be inclusive of all accessorials
identified in Paragraph 3-9.7, below, and may not be billed as a separate charge(s).
3-9.7. Application of Rate Offers – DOMESTIC SHIPMENTS ONLY.
All DOMESTIC rate offers solicited for USPDC must incorporate the following accessorial services:
ATC charges
All long carry charges at origin and at destination
All stair carries
One-time elevator charges
All charges associated with heavy or bulky items, to include pianos/organs
All charges for shuttle service
Crating up to $250.00 (While the $250 must be incorporated into the rate offers, TSPs may
provide crating up to $1,000 without prior approval. Crating above $1,000 must have prior
approval from USPDC)
All uncrating
Extra labor, long carry and all charges associated with mini-storage
All surcharges or security fees associated with the ocean portion of Alaska moves
Cost of special motorcycle containers (Clip-Lok)
All fees for reserving parking on streets or apartment buildings
3-9.8. Volume.
The USPDC is estimating that the volume of shipments under this RFO is 1,300 shipments.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 8
3-10. General Services Administration (GSA) – Domestic and International
(GSADI).
TSPs submitting rate offers in accordance with Section 3-10, may file rate offers applicable between the points specified
in Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1.
3-10.1. Application.
While there is no guarantee of any shipments or any future action, GSA’s Employee Relocation Resource Center (ERRC)
maintains a Memorandum of Agreement (MOA) with one or more MMS Providers submitting rate offers for GSADI.
Shipments handled under any MOA would be for GSA’s own internal employee relocations for which GSA issues the
Government Bill of Lading (GBL) or Commercial Bill of Lading. In addition, one or more Federal civilian agencies with
lower shipment volumes may enter into a Memorandum of Understanding (MOU) with the ERRC to participate in any
existing and/or resulting MOA between the ERRC and a MMS Provider under this GSADI. These lower volume agencies
would typically have less than 50 shipments per year and/or be agencies who request to use the ERRC’s MOA to “bridge
over” until they can enter into their own MOA with a CHAMP MMS Provider. Any MMS Providers with which the ERRC
might enter in to an MOA with would be notified of any additional agencies allowed to use the services agreed to in a
resulting MOA.
3-10.2. Provider – Move Management Services (MMS).
GSA is requesting rate offers for the provision of MMS (M rates) only for GSADI. Rate offers for General Transportation
Services (G rates) will not be accepted.
3-10.3. Provider – Domestic and International.
TSPs submitting rate offers for GSADI must be approved for both GSA’s Domestic and International programs. TSPs
must also have one or more M rate offers submitted under both the Domestic and International programs. If a TSP has
approval for both the Domestic and International programs under two separate Standard Carrier Alpha Codes (SCACs),
they may submit rate offers under this GSADI as long as all other requirements of GSADI are met.
3-10.4. Prepayment Audit Requirements.
TSPs submitting rate offers for GSADI must have all Prepayment Audit requirements as identified in 41 CFR 102-118 and
the U.S. Government Freight Transportation Handbook conducted by an independent, non-affiliated auditor that is either
approved under GSA’s Financial and Business Solutions (FABS) Schedule 520, Special Item Number 520-10 or has been
certified by GSA’s Audit Division (QMCA) to perform Prepayment Audit services. All costs associated with arranging for
and the performance of Prepayment Audits by an independent, non-affiliated auditor as described above must be included
in the submitting TSP’s rate offers.
3-10.5. Postpayment Audit Requirements.
TSPs submitting rate offers for GSADI must prepare and submit to QMCA all required documentation to satisfy the
Postpayment Audit requirements identified in 41 CFR 102-118 and the U.S. Government Freight Transportation
Handbook. Documentation must be submitted either electronically or via Compact Disk (CD). TSPs must also submit a
completed summary Postpayment Audit Submission form as provided for in Attachment 1, Postpayment Audit Submission
Form. All costs associated with the preparation and submission of the required Postpayment Audit documentation must
be included in the submitting TSP’s rate offers.
3-10.6. Participation in GSA’s Extended Storage Tender of Service (XTOS).
While not a requirement to submit a rate offer for GSADI, it is preferable that TSPs have one or more rate offers accepted
under GSA’s current XTOS RFO.
3-10.7. Volume.
The GSADI is estimating that the volume of shipments under this RFO is 300 shipments.
3-11. Reserved.
3-12. Department of State (DOS) – International (DOSDC).
3-12.1. General.
TSPs submitting rate offers in accordance with Section 3-12 may file rate offers applicable between the points specified in
Section 5-2 and 5-3 and identified as Agency Specific Codes in Section 5-1. The DOS will only accept corporate level
TSPs. All bookings and matters related to this RFO will be handled at the corporate level. The selection of the origin
agent (s) will be at the sole discretion of the corporate level management.
3-12.1.1. Shipment Reporting.
1. General: The DOS reserves the right to discontinue tendering any services if the TSP does not provide
the reports as outlined under the provisions in this section. Reports must be submitted directly to the
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 9
respective Originating Agency, Despatch Agency or office. The DOS will periodically provide each TSP a
list of e-mail addresses for all embassies and consulates.
2. Electronic Data Interface (EDI): A copy of EDI reporting requirements has been published and is
available under Sections 10 and 11 of this RFO. As the DOS continues to improve our transportation
software additional fields may be added or changes made to existing fields. TSPs will have the 30 days
to adjust and pilot changes to EDI requirements. A supplemental reporting form for new TSPs and to be
used in case of EDI failure can be found in Exhibit 3. This form shall only be used by new TSPs pending
EDI implementation or upon request by the booking office.
3. Pre-move Survey: A copy of the pre-move survey must be submitted to the booking counselor and
[email protected], The subject line of the email must contain the text “Pre-move Survey”, shipment
type, last name of the employee and, if it has been issued, the Work Order Bill (Bill of Lading (BOL))
number.
4. Weights and Pieces: All TSPs offering rate offers will be required to provide weights and pieces within
three calendar days for Unaccompanied Air Baggage (UAB) shipments and seven calendar days for
surface shipments from the day after the shipment is picked up.
5. Inventories: The TSP shall submit an electronic copy of the inventory to [email protected] no later
than three days after the packout. The format of the email shall be: “Employee Name, Inventory,
Shipment Number”.
6. Routing Details: The TSP shall provide Routing details via EDI within three calendar days for UAB
shipments and seven calendar days for surface shipments from the date permission to ship was granted
by post. In cases where permission to ship requires an adjustment of the RDD, the TSP shall report a
follow up date on their notice of missed RDD.
7. Local Agents: For all shipments, the TSP must provide their selected Agent to the booking counselor
within 24 hours from the time the initial booking was received.
8. Permission to Ship: For US to Post shipments the TSP shall report via EDI reques
ting permission to
ship or a follow up date of the destination GSO office no later than one day after pack end. Permission to
ship shall be reported in the EDI file the day after destination GSO office grants it. The email granting
permission to ship or the follow up date shall be forwarded to TTM[email protected] and
[email protected]. Failure of post to respond to a request to ship shall be reported after three
business days to TTMContracts@state.gov and ALM[email protected]v.
9. EDI Field 11, Arrival Date: EDI field 11 is the ETA prior to delivery and it must remain a future date until
the shipment has delivered. Reporting field 11 as a past date for a shipment that has not delivered is a
false report and may be penalized.
10. EDI Field 12, Available Date: EDI field 12 is the available date, the date the TSP or agent has the
shipment in their possession at destination and is prepared to deliver it. The arrival date shall not be
reported as a past date without populating the available date field. Failure to report the available date
may be grounds for a missed RDD.
11. Foreign Flags: The TSP shall report use of either US or Foreign Flag carrier via EDI per the procedures
outlined in section 10 of the RFO (See 3-12.3 Fly America for additional information and
requirements).
12. Computer Software Requirement: The DOS has developed an Automated Accessorial Program
(paperless) to improve the efficiency of receipt, review, and processing of TSP accessorial requests. All
TSPs must have Microsoft Office 2010 software to be in compliance with this requirement.
3-12.1.2. Use of Agents .
1. Use of Domestic Agents: If services are being performed within the Washington, DC Metro area
(defined as the 50 miles radius of the Washington Monument), the forwarder shall utilize one of the local
Non-temp storage (NTS) pack and crate companies if the employee has a permanent storage shipment.
This will minimize the number of companies in the employee’s residence. If there is no NTS shipment, or
if the shipment is originating outside the Washington DC Metro area, the TSP may select an agent of their
choosing.
2. Use of International Agents: TSPs may only use those designated agents abroad as defined under
Section 9 of this RFO. The list of worldwide agents is updated monthly and changes will be shared with
the active TSP currently participating.
3. SCAC Code: All TSPs used as agents in the United States must be registered with the Directory of
Standard Multi-Modal Transportation Service Provider (NMFTA) and have an active Standard Carrier
Alpha Code (SCAC). In addition TSPs must be registered and in good standing with the Better Business
Bureau. Your packing company SCAC code must be unique to your organization and different from any
of your affiliates.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 10
3-12.1.3. Weight Variance.
In lieu of the weight variance of 115%, as provided for in HTOS Section 5.4.3., all international HHE surface shipments
shall be subject to a 110% weight variance. LAY, CNS, UAB and HHE Air shipments are not subject to the weight
variance. Additionally, when a shipment is surveyed at above 1,000 lbs and the actual net weight is under 900 Lbs, the
RTO must authorize the TSP in writing for the shipment to proceed to leave the warehouse or the TSP may only bill the
actual weight of the shipment not the contract minimum of 1,000 Lbs.
3-12.1.4. Storage in Transit (SIT) Charges.
Where storage and warehouse handling charges apply, based on location of the warehouse where SIT service
is provided, SIT rates utilized are those of the destination point shown again on the Government Bill of Lading (GBL)
rather than the actual point of storage.
3-12.2. Household Goods (HHG).
The percentage (%) cited in the submitting TSP’s rate offer for the surface HHG represents a single-factor rate, based on
the Base-Line Rates specified in Section 2-7.2.2.6, per 100 pounds net weight including full replacement value TSP
liability as defined in Section 3-12.7 and HTOS Section 9. The application of rates from/to the international point for the
surface HHG shipment shall be based on the net weight of the shipment in pounds. The minimum weight is 1,000 pounds.
Household effects (HHE) and Layette shipments that the RTO orders be sent by air should be billed at the filed rate for
UAB. UAB guidelines concerning RDDs, minimum billable weight, air fuel surcharge and option to bill for dimensional
weight apply.
3-12.2.1. Services Included in Rate Offer.
1. Packing, including use of packing containers and materials from origin to destination, and unpacking.
Residence Delivery for HHE, CNS and UAB including unpacking and removal of debris on the day of
delivery. Shipping containers and packing materials furnished by the TSP will remain the property of the
TSP. All lift vans must be of new wood and in compliance with the ISPM#15 Standard.
2. Servicing of appliances, to include front load washing machines.
3. Export and import documentation services involving customs clearances.
4. Removal and placement of each article in the residence/warehouse or other building.
5. Hoisting or lowering of an article.
6. Elevator, stair and excessive or long distance (origin/destination) carry, piano/organ carry and/or heavy or
bulky item (to include piano/organ) charge. Elevator carry also referred to as inside lift. An elevator or
lift is defined as part of the permanent structure of the building.
7. Ferry, tunnel and bridge charges/tolls.
8. All fees for reserving parking on streets or apartment buildings.
9. The first 30 Days of SIT and all associated SIT charges are inclusive of the filed rate offers. This includes
all charges associated with pickup/delivery and warehouse related charges. SIT at origin for POVs is
ONLY permitted when Post reports Diplomatic Accreditation will be delayed at destination pending
custom clearance. SIT for POVs will not be authorized for employee convenience. The filed rates are
also inclusive for first 30 Days of POV SIT and all associated POV SIT charges at origin when
shipments are held pending post permission to ship. POV SIT shall be billed as a pass-through
charge.
10. All rate offers solicited for the DOSDC must incorporate the following accessorial services:
a. ATC Charges.
b. All charges for shuttle service.
c. Crating up to $250 (any amount above this must be approved by the DOS). Regardless of the
actual cubic feet of the crate provided, compensation for internal crates will not exceed 3
inches beyond any single dimension (length, width or height) of the item being crated. All
crating shall be done at the origin residence as identified on the Bill of Lading; all uncrating
shall be done at destination residence as identified on the Bill of Lading. (See Section 12 of this
RFO for 14 FAM Exhibit 611.6 Limitations)
d. Only the standard charge (HTOS Section 12.13) for an additional pickup is allowed for a mini-
storage, all other charges associated with the pickup from mini-storage facilities must be
included.
e. Cost of special motorcycle container/crate.
f. Bunker, War and Security Surcharges including 10-2 Rule Fees.
g. All POV Fuel Surcharge regardless whether transported via a separate household goods trailer
or car carrier.
h. All sea and air fuel surcharges.
i. All cost and labor associated with television carton or box (LCD, LED, and Plasma Televisions)
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 11
regardless of size. TSPs may utilize the owner’s previously used shipping container, if available
and serviceable.
j. Demurrage resulting from the packer’s discretionary consolidation of HHE and POV shipments
k. All taxes including Value Added Tax (VAT).
l. For shipments to Brazil and Venezuela only, rate offers must include all demurrage and or port
changes charges.
m. The customer or their designated representative will be allowed a one-time access at the origin
warehouse to their effects at no additional charge.
11. All land, water, and air transportation, EXCEPT 3-12.2.2.below:
3-12.2.2. Services Excluded from Rate Offer that Require Pre-Approval for Payment.
1. International Accessorial Service Rules for Labor Charges. Shipments originated from the United States
to destinations abroad may not exceed 120% of the charges as identified in HTOS Section 12.7.
Waivers may be considered only under extraordinary circumstances and if submitted at least 3 work days
prior to the pickup date.
2. Storage, waiting time and/or handling charges caused by failure of the origin GBLIO/RTO to furnish
acceptable customs documents or by refusal of customs officials to clear shipment will be billed at
charges provided in HTOS Section 12.17, when performed by TSP. When such services are performed
by a third party, billing will be at the actual cost charged to the TSP, supported by paid third party invoices
when reference applicable rate schedules and/or tariffs when charges are assessed in accordance with
such publications.
3. Any Government or public authority ordered charges for inspection, disinfestations, decontamination,
fumigation or demurrage or other charges occasioned by such orders not the fault of the TSP.
4. Servicing of articles requiring services of third parties.
5. Port congestion surcharges.
6. Additional land transportation charges for shipments picked up or delivered from or to storage-in-transit.
3-12.2.3. Services Not Authorized.
The Government shall not be held liable for or pay any invoices for fines including but not limited to parking fines incurred
by the TSP or their agents.
3-12.3. Fly America.
The Fly America Act of 1974 (49 U.S.C. 40118) mandates the use of U.S air carriers for passenger and cargo air
transportation funded by the government. However, exceptions are sometimes given for foreign airlines transporting
government-funded cargo, if it is consistent with the goals for international aviation policy stated in section 40401(e) and is
provided under a bilateral or multilateral air transportation agreement.
3-12.3.1. Air Transport Agreements.
Air transport agreements establish the basis for airlines of the countries involved to provide international air services for
passengers, cargo, and mail. Open-Skies Agreements are a subset of air transport agreements that minimize
government involvement in airline decision making about routes, capacity and pricing, and create a procompetitive
operating environment for transportation services between the United States and foreign countries. Most air transport
agreements do not address the Fly America Act. As of August 2014, seven Open-Skies agreements include provisions
that allow foreign carriers to compete for U.S. government-funded transportation (referred to as preference) for contracted
cargo traffic.
3-12.3.2. Cargo Preferences in Air Transport Agreements.
The provisions for cargo preferences are unique to each agreement, as are the air transport rights for carriers covered by
those agreements. The list below specifies current readings for all-cargo operations for each country with cargo
preferences. This will give you a clear answer as to which countries’ carriers are granted the right to carry cargo and/or
passengers from the United States to their own country, and which countries’ carriers have been granted the right to carry
cargo and/or passengers to a third country. These rights apply to government-funded transport on both scheduled
commercial and charter operations.
1. Air Transport Agreement between the Government of the United Sates and the Government of
the Kingdom of Saudi Arabia, signed May 2013: Annex I “Passenger and Cargo Preference”
o Saudi Arabian carriers have the right to compete for transport (passengers and cargo)
on flights only between the United States and Saudi Arabia.
· 2. Air Transport Agreement between the United States and Australia, signed March 2008: Article 14
“U.S. Government Procured Travel”
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 12
o Cargo: Australian carriers have the right to compete for transport of cargo between points in
the United States and points in Australia, and between Australia and any points outside the
United States.
· 3. Air Transport Agreement Between the United States and the Swiss Confederation signed June 2010:
Annex II “U.S. Government Procured Transportation”
o Cargo: Swiss carriers have the right to compete for transport of cargo between points in the
United States and points in Switzerland, and between Switzerland and any other point.
· 4. United States Japan Memorandum of Understanding signed October 2010: Part XI
o Cargo: Japanese carriers have the right to compete for transport of cargo between points in
the United States and points in Japan, and between Japan and any other point.
· 5. Air Transport Agreement between the Government of the United States and the European
Community Member States signed April 2007: Annex 3 “Concerning U.S. Government Procured
Transportation.” Iceland and Norway became parties to this agreement pursuant to Protocol applied
in June 2011.
Any air carrier that has received its Air Operator’s Certificate (AOC) from an EU Member State, Iceland, or Norway is
covered by this agreement.
o Cargo: Carriers of the EU, Iceland, and Norway have the right to compete for cargo operations
between the United States and any other point, whether in the EU or elsewhere.
6. Air Transport Agreement between the United States of American and the Kingdom of the
Netherlands in respect of Curacao signed September 2016.
Each Party grants the other Party the right to perform international air transportation between points on the following
routes:
o For airlines of the United States, from points behind the United States via the United States
and intermediate points to any point or points in Curacao and beyond; and for all-cargo service,
between Curacao and any point or points.
7. Air Transport Agreement between the Government of the United States of American and the
Government of the Republic of Azerbaijan signed April 2016.
Each Party grants the other Party the right to perform international air transportation between points on the following
routes:
o For airlines of the United States, from points behind the United States via the United States
and intermediate points to any point or points in Azerbaijan and beyond; and for all-cargo service,
between Azerbaijan and any point or points.
3.12.3.3. Other Situations.
U.S. carriers often reach code-share or blocked-space arrangements with foreign carriers. It is our understanding that in
such situations, U.S. government-procured cargo may be transported by that foreign carrier, provided that the contracting
is conducted with the U.S. partner.
Use of carriers that fall under a bilateral or multilateral air transport agreement which the Department of Transportation
has determined meets the requirements of the Fly America Act do not require an approved foreign flag waiver signed off
by the Department of State. Use of any other foreign flag carrier that does not fall under a bilateral or multilateral air
transport agreement will still require a foreign flag waiver. PRIOR authorization for use of a foreign-flag aircraft must be
provided by the booking office making the shipment by means of a Justification Certificate Requests for permission to use
a foreign flag carrier. Send requests for permission to use a Foreign Flag carrier to the [email protected]
mailbox when the booking office is Washington, DC and to the respective Despatch Agency mailbox when the booking
office is one of the Department of State Despatch Agency offices.
Use of a foreign flag carrier not covered by a U.S. Government bilateral or multilateral air transport agreement may be
granted for one or more of the following circumstances:
1. no U.S. flag air carrier can provide the specific air transportation needed;
2. no U.S. flag air carrier can accomplish the agency’s mission;
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 13
3. no U.S. flag air carrier can meet the time requirements in cases of emergency;
4. there is a lack of or inadequate U.S. flag air carrier aircraft; or
5. to avoid an unreasonable risk to safety when using a U.S. flag air carrier.
TSPs must request a Foreign Flag waiver within three calendar days for UAB and seven calendar days for HHE, CNS and
POV from the permission date granted from post or the packout end date (whichever is greater) via e-mail to the booking
office. Excessive requests of foreign flag waivers not deemed necessary for any service lanes may result in the TSP’s
removal from that lane for the duration of the RFO for DOSDC. Failure to file Foreign Flag Waiver when a Foreign Flag
carrier is required and is used may result in immediate removal of the TSP from that lane and or denial of payment.
Under CFR 47.403-3 Disallowance of expenditures. (a) “Agencies shall disallow expenditures for U.S. Government-
financed commercial international air transportation on foreign-flag air carriers unless there is attached to the appropriate
voucher a memorandum adequately explaining why service by U.S. flag air carriers was not available, or why it was
necessary to use foreign-flag air carriers.
3-12.4. Transit Times on International Shipments for HHE, CNS and Privately Owned Vehicles (POV).
In lieu of the transit times identified in HTOS Section 10, the following criteria shall be used for determining international
Required Delivery Dates (RDD) on the DOS shipments to and from the United States and foreign countries:
3-12.4.1. Transit Times on International Shipments for UAB and HHE by Air.
RDD for UAB and HHE by air shipments is 18 Days. In Iraq only, the RDD by air is 25 days.
3-12.4.2. Transit Times on International Shipments.
Required delivery dates for shipments going between international locations are specified in the chart in Section 3-12.5.
These RDDs will be adjusted as historical data becomes available to validate transit times.
Late Delivery Reduction. - INTERNATIONAL ONLY. (In lieu of HTOS Section 8.4.1)
A late delivery reduction of $100.00 per day will be payable to the Federal agency paying the transportation charges, for
each calendar day or fraction thereof, when the actual transit time for direct delivery shipments exceeds the transit time as
defined in Section 3-12.5, subject to the following items:
1. When the Government and the participant mutually agree to a transit time longer than the transit time
as shown in this HTOS, the penalty will begin on the day after the agreed date.
2. When the Government and the participant mutually agree to a transit time chart other than the chart in
this HTOS, the penalty will begin on the day after the agreed date;
3. When a shipment consigned to SIT at destination is en route and the destination is changed to a direct
delivery, the transit time is negotiable and no penalty occurs for late delivery.
4. This item will apply only for shipments which: (a) weigh or are rated at 1000 pounds or more that are
picked up during the period from October 1 through May 14 of each subsequent year; OR. (b) weigh or
are rated at 1500 pounds or more that are picked up during the period from May 15 through September
30 of each year.
5. This item will not apply if delay is caused by reasons beyond the participant's control, described as
“Impractical Operation” in the participant's governing Government Rate Tender.
6. This item will not apply to a shipment, or portion thereof, which is lost or destroyed in transit and cannot
be delivered due to such loss or destruction.
7. This item will not apply to an overflow portion of the shipment when the overflow weight represents less
than twenty (20) percent of the total shipment weight and contains nonessential items (possessions not
needed to maintain day-to-day housekeeping during the period of time between delivery of the main
portion of the shipment and delivery of the overflow).
8. This item will apply when re-consignment or diversion is made on a shipment, based on the applicable
mileage and weight of the shipment from point of diversion to the new destination.
9. The total reimbursement shall not exceed an amount equal to total charges for the shipment, excluding
SIT.
10.This payment satisfies the Government's right to equitable adjustment for failure to perform, but does
not waive, mitigate, or satisfy any other right or remedy available to the Government on account of late
delivery by the participant.
3-12.4.3. Calculating Transit Times.
Transit times will be calculated from the last day of pick up until the shipment is available for delivery. See country and
RDD Chart in Section 3-12.5 for transit times. Transit time will not include the time between the request for permission
from post to forward shipment and the response to send shipment. The request to forward shipment to post must be
made within three business days after pack out is completed, the TSP shall copy ALMArchiv[email protected] on the request
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 14
to ship.
Shipments that are going to miss the RDD must have a Missed RDD form sent into the GBL Issuing Office
and
[email protected]. The GBL issuing office may specify a group email for notifications or waive this requirement.
Missed RDD reports shall include the shipment number and “Missed RDD Report” in the subject line. Contact the DOS
Tender Administrator for a copy of the Missed RDD Form. TSPs shall be notified via email by the GBL issuing office of
missed RDDs and they will have 14 days from transmission of the notice to apply for exceptions to the RDD. A report will
be provided to all ITGBL providers listing total shipments completed within the calendar year and RDD statistics.
Forwarders will have 10 days from receipt of this report to rebut any shipments that were completed within the month prior
to receiving the report. Failure to respond in a timely fashion may alone be grounds to apply the missed RDD reduction
(HTOS Section 8.4.1). In cases where HTOS Section 8.4.1 applies, payment shall be made within 30 days of notice.
Failure to meet the RDD resulting from the TSPs discretionary consolidation of HHE and POV will not be considered an
acceptable exception to the RDD.
3-12.5. Transit Times on International Shipments for surface HHE, CNS and POV.
In lieu of the transit times identified in HTOS Section 10, the following criteria shall be used for determining international
required delivery dates (RDD) on the DOS shipments to and from the United States and foreign countries:
Country RDD
Country RDD
Country RDD
AFGHANISTAN 60 GERMANY 59 NORWAY 55
ALBANIA 66 GHANA 75 OMAN 62
ALGERIA 60 GREECE 60 PAKISTAN 61
ANGOLA 75 GRENADA 56 PALAU 60
ARGENTINA 62 GUATEMALA 58 PANAMA 58
ARMENIA 61 GUINEA 75 PAPUA NEW GUINEA 73
AUSTRALIA 75 GUINEA-BISSAU 75 PARAGUAY 70
AUSTRIA 59 GUYANA 61 PERU 61
AZERBAIJAN 60 HOLY SEE 56 PHILIPPINES 75
AZORES 60 HONDURAS 58 POLAND 59
PORT AU PRICE 45
BAHAMAS 45 HONG KONG 64 PORTUGAL 60
BAHRAIN 59 HUNGARY 56 QATAR 59
BANGLADESH 75 ICELAND 52 ROMANIA 66
BARBADOS 45 INDIA 74 RUSSIA 59
BELARUS 66 INDONESIA 73 RWANDA 75
SAMOA 73
BELGIUM 56 IRAN 60 SAUDI ARABIA 55
BELIZE 58 IRAQ 60 SCOTLAND 60
BENIN 75 IRELAND 57 SENEGAL 75
BERMUDA 45 ISRAEL 61 SERBIA 66
BOLIVIA 60 ITALY 56 SIERRA LEONE 75
BOSNIA -
HERZEGOVINA
54 JAMAICA 45 SINGAPORE 71
BOTSWANA 75 JAPAN 63 SLOVENIA 59
BRAZIL 75 JORDAN 61 SLOVAK REPUBLIC 60
BRUNEI 75 KAZAKHSTAN 75 SOMALIA 75
BULGARIA 66 KENYA 75 SOUTH AFRICA 75
BURKINA FASO 75 KOREA 67 SOUTH SUDAN 75
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 15
KOSOVO 57 SPAIN 59
BURUNDI 75 KUWAIT 59 SRI LANKA 74
CAMBODIA 73 KYRGYZSTAN 60 SUDAN 75
CAMEROON 75 LAO PEOPLE'S
DEMOCRATIC REP
73 SURINAME 61
CAPE VERDE 75 LATVIA 56 SWAZILAND 75
CENTRAL AFRICAN
REPUBLIC
75 LEBANON 61 SWEDEN 55
CHAD 75 LESOTHO 75 SWITZERLAND 60
CHILE 62 LIBERIA 75 SYRIAN ARAB
REPUBLIC
61
CHINA 75 LIBYA 60 TAIWAN 64
COLOMBIA 61 LITHUANIA 66 TAJIKISTAN 60
CONGO 75 LUXEMBOURG 56 TANZANIA 75
COSTA RICA 56 MACEDONIA 60 THAILAND 70
REPUBLIC OF
MADAGASCAR
75
COTE D'IVOIRE 75 TOGO 75
CROATIA 56 MALAWI 75 TRINIDAD AND
TOBAGO
51
CUBA 45 MALAYSIA 71 TUNISIA 62
CYPRUS 66 MALI 75 TURKEY 70
CZECH REPUBLIC 59 MALTA 46 TURKMENISTAN 75
DEMOCRATIC
REPUBLIC OF THE
CONGO
75 MARSHALL ISLANDS 60 UGANDA 75
DENMARK 55 MAURITANIA 75 UKRAINE 75
DJIBOUTI 75 MAURITIUS 75 UNITED ARAB
EMIRATES
62
DOMINICAN
REPUBLIC
45 MEXICO 48 UNITED KINGDOM 57
EQUADOR 63 MICRONESIA 56 URUGUAY 60
EAST TIMOR 75 MOLDOVA,
REPUBLIC OF
60 UZBEKISTAN 75
EGYPT 60 MONGOLIA 75 VENEZUELA 61
EL SALVADOR 58 MONTENEGRO 60 VIET NAM 73
EQUATORIAL
GUINEA
75 MOROCCO 59 WESTERN SAMOA 60
ERITREA 75 MOZAMBIQUE 75 YEMEN 75
ESTONIA 55 MYANMAR 67 ZAMBIA 75
ETHIOPIA 75 NAMIBIA 75 ZIMBABWE 75
FIJI 73 NEPAL 75
FINLAND 55 NETHERLANDS 56
FRANCE 56 NETHERLAND
ANTILLES
61
GABON 75 NEW ZEALAND 74
GAMBIA 75 NICARAGUA 56
GEORGIA 60 NIGER 75
NIGERIA 75
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 16
3-12.6. Application of International Rate Offers for Specific Cities within Countries.
TSPs submitting rate offers should file in accordance with Section 5-3.1.1. International Country Codes. To be considered
for the DOS shipments, TSPs must file desired destinations in countries split by destination. Rate offers filed for
destinations will be considered only for those destinations and “All Other Points” will apply to “All Other Points” in a
country and not to split destinations. For instance, if the TSP files only “South Africa – All Other Points,” the rate offers will
be for South Africa – All Other Points. The TSP must file rate offers for Cape Town, Durban, Johannesburg, and Pretoria
to be considered for those destinations. The following is a list of all countries that require rate offers to be broken down in
to cities:
Afghanistan Herat and Kabul
Australia Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney
Brazil Brasilia, Recife, Rio De Janeiro and Sao Paulo
China Beijing, Chengdu, Guangzhou, Shanghai and Shenyang
Iraq Baghdad, Basrah, Erbil, Kirkuk and Mosul
Mexico Ciudad Juarez, Guadalajara, Hermosillo, Matamoros, Merida, Mexico City,
Monterrey, Nogales, Nuevo Laredo and Tijuana
Northern Mariana Islands Saipan
Russia Moscow, St. Petersburg and Vladivostock
South Africa Capetown, Durban, Johannesburg and Pretoria
United Kingdom London, Edinburgh and Northern Ireland
3-12.7. Released Valuation –International.
3-12.7.1. Transportation.
In lieu of the TSP liability at $6.00 as provided for in Sections 2-7.5.3, the TSP must offer replacement or repair value for
damaged or lost items or in case of total loss, at a base value of $8.50 times the net weight of the shipment in pounds.
There will be no additional cost to the DOS for this level of service during transit or SIT. The storage liability charge does
not apply for the basic released value.
3-12.8. Excess Released Value.
3-12.8.1. Transportation.
In the event the employee declares a value greater than the base valuation of $8.50 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $8.50 times the weight. To seek a greater value the employee is to
contact the TSP and seek a quote and make full payment to the TSP. A copy of the added policy and certification that
payment was collected must be provided by the TSP to the DOS counselor prior to having the GBL issued. The
counselor will issue the GBL with the additional valuation.
3-12.8.2. Storage-in-Transit.
In the event that the employee declares a value greater than $8.50 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation in excess of $8.50 per pound released.
3-12.9. International Volume.
The DOS is estimating that the volume of shipments under this RFO is 17,000 shipments.
3-12.10. Sub-Forwarding.
TSPs accepted under DOSDC shall not sub-forward for any other TSPs accepted under DOSDC. Neither shall they
tender for sub-forwarding to any other TSP doing business with the DOS. TSPs filing rate offers under DOSDC may
choose to work with other business partners so long as they are not doing business with DOS under DOSDC. In all
cases, the TSP to whom we issue the move and the work order will be responsible for all aspects of the move. The TSP
shall be the primary POC for DOS customers and for DOS counselors.
3-12.11. Instructions for Lift Vans to be used for shipment of Household Effects.
Containers/Lift Vans to be used for a surface shipment of household effects must be new, soundly constructed of ¾ inch
plywood, lined with a waterproof barrier, and reinforced with an inside framework with a base for easy access for forklift or
any other lifting equipment. Wooden containers must be heat treated or fumigated in compliance with ISPM 15 standard,
and/or the requirements of the destination country. Full consideration should be given to eliminating damage to the effects
from exposure to inclement weather, salt water, salt atmosphere, possible violent external forces incident to ocean and/or
inland transportation, and rough handling, to insure safe and undamaged arrival of the effects at the destination. Caulking
compound must be used when wooden container panels are assembled to insure watertight joints. The DOS will not
accept containers constructed of Oriented Strand Board (OSB). The dimensions of a standard container/lift van are 87 x
47 x 87 inches. Any special requests for unusual size lift vans shall be specifically stated in the written authorization.
Sealing Lift Vans at residence
In lieu of sealing requirements in HTOS Section 5.3.8 the following provision applies. Lift vans shall be nailed shut and
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 17
sealed at origin residence. Four (4) serial numbered tamper evident self voiding un-reseal-able seals are required for each
household goods lift van. These seals will secure both ends by overlapping two seals on each side to the ends of door
panels about 1/3 the distance from the top and bottom of the container and one each from the top and bottom panels to
the ends of doors of the lift van. Seal numbers shall be recorded on the inventory, either beside the container number or
annotated by individual container number on the last page of the inventory. The employee or his or her representative will
initial on the last page of the inventory attesting to the correct seal numbers listed on the inventory.
Lining and Banding of All Shipping Containers
Steel tension banding shall be applied prior to containerization but does not have to be applied at the residence.
A. Steel tension banding shall be applied prior to containerization but does not have to be applied at the origin
residence.
B. The interior of all containers or lift vans shall be lined with polyethylene with minimum thickness of .004 inch.
Lining must be applied in such a manner that it is free from holes or tears and laps occur only where the ceiling
liner meets the side and end liners. The floor of the container must be lined with similar waterproof material. Any
other type of waterproof material barrier must have prior approval of the DOS before use.
C. Steel tension banding shall be applied tight and secure to all wooden and plywood containers after loading
and sealing. On containers 1.36 cubic meters (48 cubic feet) or less, steel tension banding of a minimum size of
1.905 centimeters (3/8 inch) in width by .0889 centimeters thick (.035 inch) may be used. On containers over
forty-eight (48) cubic feet steel tension strapping of a minimum size of 3.149 centimeters (1 1/4 inch) in width by
.0889 centimeters thick (.035 inch) shall be used.
D. Containers 1.36 cubic meters (48 cubic feet) or less, shall be banded by a minimum of two steel bands
perpendicular to the base positioned about one-fourth (1/4) the distance from each end of the container.
Containers over 1.36 cubic meters (48 cubic feet) shall have two bands of steel tension strapping secured
perpendicular to the base, positioned so they pass through the openings in the base left for the entry of handling
equipment. Two additional tension bands shall be applied girth-wise, parallel to the base, around the four sides of
the container, one band positioned approximately one-fourth (1/4) the distance from the top. Wood cleats, tie
blocks, or braces are to be used under tension banding when necessary to insure stability or to bridge
unsupported spans.
3-12.12. Preparation of Unaccompanied Air Baggage (UAB) for Shipment.
A. All articles shall be packed into a shipping container of suitable capacity so all useable space is occupied,
which will insure a shipment of the least tare weight and smallest cubic measurement compatible with safe
transportation to destination without damage to container or contents.
B. All cartons, boxes, wrapping and cushioning materials, and shipping containers used by the contractor in the
performance of services under this contract shall be new, clean, dry, and free from any substance injurious to the
article to be packed and contain no wooden skids.
C. All shipping containers provided by the contractor(s) for the protection of baggage shall be tri-wall fiberboard
boxes 5, 10 or 15 cube (inside measurement) with a minimum 900-pound test burst strength. The box is made of
FOUR LINERS / THREE FLUTES as: liner1 / flute / liner 2 / flute / liner 3 / flute / liner 4. The thickness of the box
is ½ inch.
D. UAB containers come in 3 sizes 5, 10 and 15 cube cartons. The dimensions of the cartons are:
Internal
Cube L W H Inches
5 CUBE 30 18 16.5
10 CUBE 37 19 27
15 CUBE 37 24 30
The carton dimensions will vary no more than two inches per side (length/width/height) due to the overwrap
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 18
material and small manufacturing variance in the cardboard, in no case shall the internal dimensions exceed 15
cube feet except for written authorization for unusual circumstances.
E. Packed items of air freight may not exceed the following weights of 90.90 kilograms or 200 pounds per carton.
F. If there are articles that are too large to fit into the standard containers, the contractor must first notify the
transportation counselor to determine if those items are allowable.
G. The maximum weight of any packed container shall not exceed 90.72 Kilograms gross weight (200 pounds)
without prior approval of the authorizing Government Agency.
H. All packed baggage must be completely wrapped in a reinforced kraft-asphalt-kraft waterproof material prior to
banding.
I. Metal tension strapping of a minimum width of 1.905 centimeters (3/4 inch) must be used for banding trunks,
footlockers and wooden cases.
J. TSA requires a minimum of 4 heavy duty metal bands or break resistant plastic banding applied to all air
shipments. The shipment must be banded on all sides for each piece: two (2) lengthwise and two (2) around the
girth. After wrapping and banding, each piece of baggage must be stenciled according to the instructions
received from the authorizing Government Agency. The gross weight in metric with the English equivalents in
parenthesis of each and the serialized number (i.e. 1 of 1; 1 of 4; 2 of 4; 3 of 4; etc.) must also be stenciled on the
outside of each piece of baggage.
K. D containers are not to be used.
3-12.13. Billing through Department of State.
US Bank Freight Participation:
TSPs submitting a rate offer(s) in accordance with this RFO for DOS traffic are required to register with US Bank Freight
Payment as a DOS trading partner and must use the PAYMENT MANAGER version. US Bank Freight Payment’s fee for
this service is currently 1.405% of the invoice price, which is paid by the TSP. The 1.405% service fee is tied to the Wall
Street Journal Prime Rate.
TSPs NOT currently doing business with the DOS in US Bank Freight Payment MUST contact the Transportation Analysis
Section at TTM_Analysis@state.gov and the A/LM ARCHIVE at ALMAR[email protected] within one week of receipt
of this RFO. The Transportation Analysis Section will provide interested TSPs with the information necessary to get set
up with US Bank Freight Payment. The subject line of the email MUST be “US Bank Freight Payment Registration” and
include the tender number(s) you will be submitting your rate offer under.
Once all required information has been submitted to US Bank Freight Payment, the TSP with be provided with a contract
to sign and return to DOS (no more than two weeks after receipt of the contract). Once the contract is received, US Bank
Freight Payment will establish a “trading partner” relationship between the TSP and the DOS in US Bank Freight
Payment. The TSP will then receive an introductory package from US Bank Freight Payment and will be provided
additional information regarding the system and training.
Registration has already been completed for those TSPs currently doing business with the DOS in US Bank Freight
Payment. However, if a TSP has not yet been set up to use PAYMENT MANAGER or if a new or different SCAC will be
utilized, they must contact DOS and obtain access.
In order to most efficiently streamline the auditing process and help expedite the payment of TSP vouchers, the
supporting documents must be attached to each TSP invoice in US Bank Freight Payment (a function only available in
PAYMENT MANAGER). Invoice numbers must not contain a comma, colon, semi-colon, apostrophe, parenthesis, nor
any coded data.
NOTE: The DOS’s system will only accept one 1(one) Invoice per Work Order Number. Once an invoice has moved
to the “Approval Final”, “Payment Initiated” or “Payment Settled” status in US Bank Freight Payment, the TSP must
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 19
contact the issuing office to request a SUPPLEMENTAL Work Order (i.e. NEW Work Order Number) for any
additional charges due on the shipment.
The DOS does not use the E-bill function in US Bank Freight Payment for additional payments as our system sees them
as another “invoice.” E-bills can only be used for refunds to the DOS (when the DOS or the TSP discovers that there was
an overpayment).
TSPs must enter the ACTUAL PICK-UP DATE in the Notice Status field in US Bank Freight Payment.
3-12.14. Excess Weight Charges.
The DOS will issue a bill of lading and any other shipping document with all charges billed directly to the agency. The
government will pay the total charges and the employee will reimburse the Government for the cost of transportation and
other charges applicable to the excess weight. (Ref: 41 CFR 302-7-200)
Overweight shipments: If a shipment is overweight the TSP shall put the shipment on hold and notify the booking
counselor of the shipment being overweight. The TSP shall not quote a dollar amount for the overweight to the employee
or the counselor. The DOS office will pull the rate offer from TMSS and collect from the employee. If it was an OTO bid,
the overweight cost shall be quoted to the booking office. All collections shall be handled by the DOS and not the ITGBL
forwarder. Under NO circumstances is the TSP authorized to waive an overweight payment. The TSP shall report
weights accurately and not modified to fit the employee’s entitlement. Once payment has been received, the DOS will
notify the TSP that the shipment can be forwarded to destination. This hold time does not count against the transit time.
3-12.15. Shipment of Boats, Kayaks or Canoes.
The DOS will not authorize the shipment of boats, kayaks or canoes. These items are defined as an open craft of a size
that can accommodate an individual(s) to sit in it. The TSP shall refuse the shipment of boats, kayaks, or canoes.
Acceptance of boats, kayaks or canoes renders the TSP solely responsible for all related handling costs including
returning the boat, kayak, or canoe to the point of origin.
3-12.16. Packed By Owner.
TSPs must ensure that packing lists do not include any items listed as “packed by owner (PBO)” or “contents unknown.”
Such descriptions are an immediate flag for close attention by Customs and Transportation Security Agency Officials, who
could place shipments on hold pending search, which will severely delay delivery. If company encounters a PBO, they
must open the box, inspect the contents, assume liability, provide a detail description on the inventory and mark it packed
by carrier.
3-12.17. Non-Acceptance of Locked Gun Cabinets and Other Similar Items.
TSPs shall ensure that packing lists do not include any items listed as “locked gun safe” or any other locked container.
TSPs shall clearly annotate the inventory and must describe the make, model, and serial number(s) of any firearm(s).
3-12.18. Shipment Tracking.
All TSPs offering rate offers for international DOS shipments must have a secure Internet website where travelers can
track the status of their personal effects. Access must be password controlled and available only to traveler and/or its
agency.
3-12.19. Claims Report.
At the end of each rate offer cycle the TSP is required to submit a Claims report showing all claims paid during that rate
offer period on all DOS shipments. Please complete the Claims Report provided for in Section 13 (Do Not Alter
Format) and forward to email address [email protected]. Include “ITGBL Claims Report” in the subject line.
TSP will be notified by the DOS Tender Administrator via email communication and advised when Claims Report
is due to be submitted.
3-12.20. Staffing Requirement - Domestic and International.
All TSPs must use trained personnel qualified in their assigned duties in packing and/or handling of personal property.
TSP personnel must include at least one employee that is fluent in English at origin and/or destination services. TSP
personnel must also be fluent in language of foreign country. The TSP shall not employ a Tiered Helpdesk designed to
improve Enterprise Efficiency for service calls related to DOSDC.
3-12.21. Pickup and Delivery Hours.
Pick-up and deliveries will be performed on weekdays during normal business hours (8 am-6 pm local time). Weekend
and holiday services are not authorized. If a required delivery date falls on a holiday or weekend the service shall be
performed on the next business workday. Only the RTO can authorize services after 6pm or on weekends/holidays. The
Forwarder (s) shall provide a three hour window during which the owner of the goods can expect the TSP to arrive to
commence packing, delivery, or POV pickup or delivery. If, for any reason, this schedule cannot be met, the Contractor(s)
and owner shall mutually agree on a date and time to finish the packing and notify the appropriate Transportation Office of
the change and the reasons therefore. The TSP shall make a date available within two days of the originally scheduled
pack out. Packout dates will be set when the shipment is assigned. TSPs shall not arrange a date change with the
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 20
employee. Date changes must be initiated by the booking office. If an employee requests a date change, refer them to
their DOS counselor.
3-12.22. Multiple Tender Numbers.
A TSP shall not submit multiple tender numbers when submitting rate offers for the same type/mode of international or
domestic moves. Only one tender number shall be submitted for Domestic Code D shipments, one tender number for
Domestic Code C shipments and one tender number for International shipments. Submission of multiple tender numbers
could result in the DOS selecting only one or not selecting any at all.
3-12.23. Shipment Consolidations.
Before consolidating multiple UAB shipments or HHE and POV shipments check with the Embassy to determine if doing
so will cause customs delays. Consolidation is not an acceptable reason for missed RDDs and does not relieve the TSP
of Released Valuation as defined elsewhere in RFO and Special Instructions. Excess demurrage caused by consolidation
of HHE and POV shipments is not an acceptable accessorial expense.
3-12.24. Electronic Filing of Customs Clearance Documents.
When available and effective, TSPs must electronically file Customs Clearance documents. Waivers for Customs delays
will not be granted where TSPs have failed to make use of the most effective clearance vehicle possible.
3-12.25. Additional TSP Responsibilities.
The (ITGBL Freight Forwarder’s) TSP’s vehicle must be in good condition and with the name of the company permanently
(Non Magnetic) affixed/placed on the outside of the vehicle.
3-12.26. GSA Form 3080 Household Goods Carrier Evaluation Report:
TSPs will initiate the 3080 via the electronic 3080 module in GSA’s Transportation Management Services Solution
(TMSS) system. TSPs can access the 3080 module by going to TMSS and clicking on the link to TMSS/CHAMP
Shipments. TSPs can then click on the link to Electronic GSA 3080 along the right-hand side of the log on page and then
click on “Initiate.” When completing the 3080 information for shipments booked by the DC office, for the Agency Move
Coordinator (AMC) email enter [email protected] and enter 0190000105 for the requested Federal Agency ID Code
(FAIC). For shipments booked by the DOS offices other than the DC office, please enter 0190000105 for the FAIC and
contact the booking office for instructions on the correct AMC email to enter. It is imperative that this information be
entered correctly when submitting 3080s for delivered DOS shipments. Under no circumstances shall the TSP send
the customer a 3080 form soliciting the Traveler’s Social Security Number.
3-12.27. Forms Required for the Exportation of POV.
Exhibit 1 List of Forms
Exhibit 2 Power of attorney format
Exhibit 3 Supplemental Reporting form
Exhibit 4 Reporting locations
3-12.28. Forms Required for the Importation of Personal Effects including POVs.
WITH THE EXCEPTION OF THE II RC-159 THE FOLLOWING DOCUMENTS MUST BE PROVIDED TO THE TSP BY
THE TRAVELER PRIOR TO PICKUP OF THE HHG or POV FOR US IMPORTATION. Do not request the SSN in
association with any form. If an SSN is requested the passport number shall be used in its place.
Exhibit 5 CBP Form 3299 for Free Entry of Unaccompanied Articles (All) Dated 10-2009
Exhibit 6 DOT HS-7 Declaration for Motor Vehicles Importation (POV Only) Dated 5-2006
Exhibit 7 EPA 3520-1 Air Pollution Compliance (POV Only) Dated 9-2009
Exhibit 8 II RC-159 Treasury Department Supplemental Declaration (All) See 3-4.9.4
3-12.29. Mold Mitigation.
TSPs are expected to mitigate mold from occurring in all personal property shipments. Should mold occur, the TSP is
responsible for all costs associated with the clean-up and/or removal of the mold. In accordance with HTOS Section
9.1.3.2.1, the maximum TSP liability for a lost, destroyed or damaged POV is the current value of the vehicle based on the
National Automobile Dealers Association (in the month of landing converted to local currency) plus the cost of rental of a
comparable vehicle for the period of time during which the vehicle is unavailable for employee use. However, the liability
for the cost of rental shall not exceed the current value of the vehicle. The quality of repair, cleaning or replacement must
equal or exceed the standards applied in the CONUS. The maximum TSP liability to replace or repair lost, destroyed, or
damaged personal property, other than a POV, is $8.50 times the net weight of shipment in pounds in accordance to
Section 3-12.7.
3-12.30. TSP Company (SCAC) Affiliation.
All TSPs submitting a rate offer(s) for the DOS must be independent companies without any financial interests in
any other TSP submitting a rate offer(s) for the DOS under this RFO. Should it become known that multiple TSPs
are tied either financially or through shared staff, all TSPs involved will be considered ineligible until at least the
next open window filing period identified under this RFO or a future RFO and will be predicated on the Tender
Administrator’s approval.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 21
3-12.31. Additional Provisions.
Refer to Sections 9, 10, 11, 12 and 13 for additional information and requirements for DOSDC.
3-13. Department of State (DOS) – Domestic (DOSDD).
3-13.1. General.
TSPs submitting rate offers in accordance with Section 3-13, may file rate offers applicable between the points specified
in Section 5-2 and identified as Agency Specific Codes in RFO Section 5-1. It is expected that 95% of all domestic
shipments under DOSDD will be delivered to the DOS storage facility in Hagerstown, MD for NTS.
3-13.2. Released Valuation.
In lieu of the TSP liability at $6.00 as provided for in the Section 2-7.5.2 the TSP must offer replacement or repair value for
damaged or lost items or in case of total loss, shipments being released at a base value of $6.50 times the net weight of
the shipment in pounds.. There will be no additional cost to the DOS for this level of service during transit or SIT. The
storage liability charge does not apply for the basic released value.
3-13.3. Excess Released Value.
3-13.3.1. Transportation .
In the event the employee declares a value greater than the base valuation of $6.50 times the net weight of the shipment
in pounds, a Full Value Protection Service Shipment Charge of $0.85 per $100 will apply on that portion of the valuation
declared in excess of shipments released value of $6.50 times the weight.
3-13.3.2. Storage-in-Transit.
In the event that the employee declares a value greater than $6.50 times the net weight of the shipment in pounds, a
storage liability charge of $0.18 per $100 will apply on that portion of the valuation in excess of $6.50 per pound released.
3-13.4. Non-Application of Origin Service Charges (OSC) and Destination Service Charges (DSC) –
Domestic Shipments Only.
TSPs MAY NOT charge a OSC or a DSC (Items 135A and 135B of the GSA500A Tariff) when billing/invoicing for a
domestic shipment moved under DOSDD. All domestic rate offers submitted for DOSDD must be inclusive of all
accessorials identified in Paragraph 3-13.5, below, and may not be billed/invoiced as a separate charge(s).
3-13.5. Application of Rate Offers.
All domestic rate offers solicited for the DOSDD must incorporate the following accessorial services:
a. ATC Charges
b. All long carry charges at origin
c. All long carry charges at destination
d. All stair carries
e. Elevator charges also referred to as Inside Lift. An elevator or lift is defined as part of the permanent
structure of the building.
f. All charges associated with heavy or bulky items, to include piano/organ.
g. All charges for shuttle service.
h. All fees for reserving parking on streets or apartment buildings.
i. Crating up to $250 (any amount above this must be approved by the DOS). Regardless of the actual
cubic feet of the crate provided, compensation for internal crates will not exceed 3 inches beyond any
single dimension (length, width or height) of the item being crated. All crating shall be done at the origin
residence as identified on the Bill of Lading; all uncrating shall be done at destination residence as
identified on the Bill of Lading. (See Section 12 of this RFO for 14 FAM Exhibit 611.6 Limitations)
j. All uncrating
k. Only the standard charge ( HTOS Section 12.13) for an additional pickup is allowed for a mini-storage, all
other charges associated with the pickup from Mini Storage facilities must be included
l. Cost of special motorcycle container (Clip-Lok)
m. All Surcharges or Security fees associated with ocean portion of Alaska Moves
n. All POV Fuel Surcharge regardless whether transported via a separate household goods trailer or car
carrier
All inclusive final billing (excluding fuel) must not exceed the TMSS filed rate offer.
3-13.6. Services Not Authorized
The Government shall not be held liable for or pay any invoices for fines including, but not limited, to parking fines
incurred by the TSP or their agents.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 22
3-13.7. Domestic Accessorial Service Rules for Labor Charges.
Unless specifically approved in writing by the DOS at least 3 work days prior to the pickup date, charges for extra labor by
the CHAMP approved TSP or by a 3rd party service provider, cannot exceed the discounted pricing identified in Item 120
of the GSA500A. Waivers may be considered only under extraordinary circumstances.
3-13.8. Domestic Volume.
The DOS is estimating that the volume of shipments under this RFO is 2,300 shipments.
3-13.9. Domestic Affiliated Van Lines.
International Transfers may have a domestic component. Where there is a domestic component of an international move
forwarders shall have the ability to work with a single Van Line per cycle. The van line selected by TSP for the contract
cycle must have DOS non-alternating rate offers on file in TMSS. Associated van lines with rates that are not cost
effective may be grounds for non-use. The TSP and their affiliated Van Line for the current contract cycle shall have non-
alternating rates available in TMSS for all 48 contiguous states as origin and/or destinations in order to participate in the
domestic or international TOS. For example, if a TSP has filed rate offers to Spain they shall have rate offers on file to
and from Spain for all locations in the 48 contiguous states as origins and destinations. The majority of the domestic van
line shipments affiliated with international moves originating outside of the DC area will go to our DOS Hagerstown
storage facility.
3-13.10. Sub-Forwarding.
TSPs accepted under DOSDD shall not sub-forward for any other TSPs accepted under DOSDD. Neither shall they
tender for sub-forwarding to any other TSP doing business with the DOS. TSPs filing rate offers under DOSDD may
choose to work with other business partners so long as they are not doing business with the DOS under this DOSDD. In
all cases, the TSP to whom DOS issues the move and the work order will be responsible for all aspects of the move. The
TSP shall be the primary POC for DOS customers and for DOS counselors.
3-13-11. Storage In Transit (SIT).
TSPs are required by the DOS to bill all SIT charges based on the destination listed on the Bill of Lading, not the actual
SIT location. Any shipment placed in SIT outside the 50-mile radius shall be considered SIT at TSP’s convenience unless
the issuing office authorized in writing SIT over 50-miles from the destination listed on the Bill of Lading.
3-13.12. Billing through Department of State.
US Bank Freight Participation:
TSPs submitting a rate offer(s) in accordance with this RFO for DOS traffic are required to register with US Bank Freight
Payment as a DOS trading partner and must use the PAYMENT MANAGER version. US Bank Freight Payment’s fee for
this service is currently 1.405% of the invoice price, which is paid by the TSP. The 1.405% service fee is tied to the Wall
Street Journal Prime Rate.
TSPs NOT currently doing business with the DOS in US Bank Freight Payment MUST contact the Transportation Analysis
Section at TTM_Analysis@state.gov and the A/LM ARCHIVE at ALMAR[email protected] within one week of receipt
of this RFO. The Transportation Analysis Section will provide interested TSPs with the information necessary to get set
up with US Bank Freight Payment. The subject line of the email MUST be “US Bank Freight Payment Registration” and
include the tender number(s) you will be submitting your rate offer under.
Once all required information has been submitted to US Bank Freight Payment, the TSP with be provided with a contract
to sign and return to DOS (no more than two weeks after receipt of the contract). Once the contract is received, US Bank
Freight Payment will establish a “trading partner” relationship between the TSP and the DOS in US Bank Freight
Payment. The TSP will then receive an introductory package from US Bank Freight Payment and will be provided
additional information regarding the system and training.
Registration has already been completed for those TSPs currently doing business with the DOS in US Bank Freight
Payment. However, if a TSP has not yet been set up to use PAYMENT MANAGER or if a new or different SCAC will be
utilized, they must contact DOS and obtain access.
In order to most efficiently streamline the auditing process and help expedite the payment of TSP vouchers, the
supporting documents must be attached to each TSP invoice in US Bank Freight Payment (a function only available in
PAYMENT MANAGER). Invoice numbers must not contain a comma, colon, semi-colon, apostrophe, parenthesis, nor
any coded data.
NOTE: The DOS’s system will only accept one 1(one) Invoice per Work Order Number. Once an invoice has moved
to the “Approval Final”, “Payment Initiated” or “Payment Settled” status in US Bank Freight Payment, the TSP must
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 23
contact the issuing office to request a SUPPLEMENTAL Work Order (i.e. NEW Work Order Number) for any
additional charges due on the shipment.
The DOS does not use the E-bill function in US Bank Freight Payment for additional payments as our system sees them
as another “invoice.” E-bills can only be used for refunds to the DOS (when the DOS or the TSP discovers that there was
an overpayment).
TSPs must enter the ACTUAL PICK-UP DATE in the Notice Status field in US Bank Freight Payment.
3-13.13. Excess Weight Charges.
The DOS will issue a bill of lading and any other shipping document with all charges billed directly to the agency. The
government will pay the total charges and the employee will reimburse the Government for the cost of transportation and
other charges applicable to the excess weight. (Ref: 41 CFR 302-7-200)
Overweight shipments: If a shipment is overweight the TSP shall put the shipment on hold and notify the booking
counselor of the shipment being overweight. A status report should also be sent in at this time. The TSP shall not quote
a dollar amount for the overweight to the employee or the counselor. The DOS office will pull the rate offer from TMSS
and collect from the employee. If it was an OTO bid, the overweight cost shall be quoted to the booking office. All
collections shall be handled by the DOS and not the ITGBL forwarder. Under NO circumstances is the TSP authorized
to waive an overweight payment. The TSP shall report weights accurately and not modified to fit the employee’s
entitlement. Once payment has been received, the DOS will notify the TSP that the shipment can be forwarded to
destination. This hold time does not count against the transit time.
3-13.14. Shipment of Boats, Kayaks or Canoes.
The DOS will not authorize the shipment of boats, kayaks or canoes. These items are defined as an open craft of a size
that can accommodate an individual(s) to sit in it. The TSP shall refuse the shipment of boats, kayaks, or canoes.
Acceptance of boats, kayaks or canoes renders the TSP solely responsible for all related handling costs including
returning the boat, kayak, or canoe to the point of origin.
3-13.15. Packed By Owner.
TSPs must ensure that packing lists do not include any items listed as “packed by owner (PBO)” or “contents unknown.”
Such descriptions are an immediate flag for close attention by Customs and Transportation Security Agency Officials, who
could place shipments on hold pending search, which will severely delay delivery. If company encounters a PBO they
must open the box, inspect the contents, assume liability, provide a detail description on the inventory and mark it packed
by carrier.
3-13.16. Non-Acceptance of Locked Gun Cabinets and Other Similar Items.
TSPs shall ensure that packing lists do not include any items listed as “locked gun safe” or any other locked container.
TSPs shall clearly annotate the inventory and must describe the make, model, and serial number(s) of any firearm(s).
3-13.17. Shipment Tracking.
All TSPs offering rate offers for international DOS shipments must have a secure Internet website where travelers can
track the status of their personal effects. Access must be password controlled and available only to traveler and/or its
agency.
3-13.18. Claims Report.
At the end of each rate offer cycle the TSP is required to submit a Claims report showing all claims paid during that rate
offer period on all DOS shipments. Please complete the Claims Report provided for in Section 13 (Do Not Alter
Format) and forward to email address [email protected]. Include “ITGBL Claims Report” in the subject line.
TSP will be notified by the DOS Tender Administrator via email communication and advised when Claims Report
is due to be submitted.
3-13.19. Staffing Requirement.
All TSPs must use trained personnel qualified in their assigned duties in packing and or handling of personal property.
TSPs personnel must include at least one employee that is fluent in English at origin and or destination services. TSP
personnel who perform services at the owner’s residence shall be neat and in proper company issued uniform
identifying them as employees of the company. TSP personnel must have company (contractor) issued photo
identification which reflects company name and/or logo with employee’s name. TSP personnel must also be fluent
in language of foreign country. The TSP shall not employ a Tiered Helpdesk designed to improve Enterprise Efficiency for
service calls related to DOSDD.
3-13.20. Pickup and Delivery Hours.
Pick-up and deliveries will be performed on weekdays during normal business hours (8 am-6 pm local time). Weekend
and holiday services are not authorized. If a required delivery date falls on a holiday or weekend the service shall be
performed on the next business workday. Only the RTO can authorize services after 6pm or on weekends/holidays. The
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 24
Forwarder (s) shall provide a three hour window during which the owner of the goods can expect the TSP to arrive to
commence packing, delivery or POV pickup or delivery. If for any reason this schedule cannot be met, the Contractor(s)
and owner shall mutually agree on a date and time to finish the packing and notify the appropriate Transportation Office of
the change and the reasons therefore. The TSP shall make a date available within two days of the originally scheduled
pack out.
3-13.21. Multiple Tender Numbers.
A TSP shall not submit multiple tender numbers when submitting rate offers for the same type/mode of domestic or
international moves. Only one tender number shall be submitted for Domestic Code D shipments, one tender number for
Domestic Code C shipments and one tender number for International shipments. Submission of multiple tender numbers
could result in the DOS selecting only one or not selecting any at all.
3-13.22. Shipment consolidations.
Before consolidating multiple UAB shipments or HHE and POV shipments check with the Embassy to determine if doing
so will cause customs delays. Consolidation is not an acceptable reason for missed RDDs and does not relieve the TSP
of Released Valuation as defined elsewhere in this RFO and Special Instructions. Excess demurrage caused by
consolidation of HHE and POV shipments is not an acceptable accessorial expense.
3-13.23. Additional TSP Responsibilities.
The (ITGBL Freight Forwarder’s) TSP’s vehicle must be in good condition and with the name of the company permanently
(Non Magnetic) affixed/placed on the outside of the vehicle.
3-13.24. Inventories.
The TSP shall submit an electronic copy of the inventory to ALMArchive@State.gov no later than three days after the
packout. The format of the email shall be: “Employee Name, Inventory, Shipment Number”.
3-13.25. Reporting.
All TSPs accepting shipments under DOSDD shall submit weekly updates of shipments in progress. Reports shall be
submitted to TTMContracts@State.gov no later than 9:00 am Eastern Time each Monday covering undelivered shipments
to date. Reports shall be in Excel format and comprised of the following fields: Customer Name, Broker, Origin City,
Origin State, Destination City, Destination State, Load Date, Delivery Date, Estimated Weight, Miles.
3-13.26. GSA Form 3080 Household Goods Carrier Evaluation Report:
TSPs will initiate the 3080 via the electronic 3080 module in GSA’s Transportation Management Services Solution
(TMSS) system. TSPs can access the 3080 module by going to TMSS and clicking on the link to TMSS/CHAMP
Shipments. TSPs can then click on the link to Electronic GSA 3080 along the right-hand side of the log on page and then
click on “Initiate.” When completing the 3080 information for shipments booked by the DC office, for the Agency Move
Coordinator (AMC) email enter [email protected] and enter 0190000105 for the requested Federal Agency ID Code
(FAIC). For shipments booked by the DOS offices other than the DC office, please enter 0190000105 for the FAIC and
contact the booking office for instructions on the correct AMC email to enter. It is imperative that this information be
entered correctly when submitting 3080s for delivered DOS shipments. Under no circumstances shall the TSP send
the customer a 3080 form soliciting the Traveler’s social security number.
3-13.27. Forms Required for the Exportation of POV.
Exhibit 1 List of Forms
Exhibit 2 Power of attorney format
Exhibit 3 Supplemental Reporting form
Exhibit 4 Reporting locations
3-13.28. Forms Required for the Importation of Personal Effects including POVs.
WITH THE EXCEPTION OF THE II RC-159 THE FOLLOWING DOCUMENTS MUST BE PROVIDED TO THE TSP BY
THE TRAVELER PRIOR TO PICKUP OF THE HHG or POV FOR US IMPORTATION. Do not request the SSN in
association with any form. If an SSN is requested the passport number shall be used in its place.
Exhibit 5 CBP Form 3299 for Free Entry of Unaccompanied Articles (All) Dated 10-2009
Exhibit 6 DOT HS-7 Declaration for Motor Vehicles Importation (POV Only) Dated 5-2006
Exhibit 7 EPA 3520-1 Air Pollution Compliance (POV Only) Dated 9-2009
Exhibit 8 II RC-159 Treasury Department Supplemental Declaration (All) See 3-4.9.4
3-13.29. Computer Software Requirement:
The DOS has developed an Automated Accessorial Program (paperless) to improve the efficiency of receipt, review, and
processing of TSP accessorial requests. All TSPs must have Microsoft Office 2010 software to be in compliance with this
requirement.
3-13.30. Rugs/Carpets Destined to Permanent Storage:
All rugs and carpets destined to permanent storage shall be moth flaked, rolled, and wrapped in kraft paper, without
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 25
folding, at the residence. Rugs which are 2.75 meters by 3.65 meters (9 FT X 12 FT) or larger must be identified on the
inventory by color and size. The TSP shall be held responsible for all costs associated with additional services resulting
from incorrect servicing of all rugs and carpets. The cost shall be $50.00 (USD) per rug/carpet not to exceed $300.00 per
shipment.
3-13.31. TSP Company (SCAC) Affiliation.
All TSPs submitting a rate offer(s) for the DOS must be independent companies without any financial interests in
any other TSP submitting a rate offer(s) for the DOS under this RFO. Should it become known that multiple TSPs
are tied either financially or through shared staff, all TSPs involved will be considered ineligible until at least the
next open window filing period identified under this RFO or a future RFO and will be predicated on the Tender
Administrator’s approval.
3-13.32. Additional Provisions.
Refer to Sections 12 and 13 for additional information and requirements for DOSDD.
3-14. Department of State (DOS) – Hagerstown, MD (DOSHW).
3-14.1. General.
The DOS maintains a warehouse at the United States Logistics Center - Hagerstown, Maryland. In this warehouse are
shipments of household goods effects that at some point in the past have been placed there in a permanent and/or
extended storage status. Rate offers submitted in accordance with Section 3-14 are for the door-to-door delivery of these
shipments to their final destination at an international location in accordance with the instructions provided on the
government issued Bill of Lading. Shipments may be crated or loose. Services to be provided are non-personal services
and include all necessary labor, materials and facilities for pickup, receipt, weighing, and delivery. These services will be
at the direction of the DOS and in accordance with this RFO and the HTOS.
3-14.2. Application.
Except for the exceptions and additions noted elsewhere in this Section 3-14, all provisions of DOSDC as identified in
section 3-12 of this RFO also apply to DOSHW.
3-14.3. Volume.
Between May 1, 2016 and April 30, 2017, there were approximately 171 shipments with an average weight of 2,800
pounds. However, and as with all estimates, there is no guarantee of shipments and the DOS reserves the right to
discontinue any services at its discretion without recourse from the selected TSPs.
3-14.4. Rate Offers.
Rate offers will only be accepted for shipments originating from the Hagerstown, MD warehouse (Service Area MD00) to
all international locations. Rate offers will not be accepted for shipments from the international locations back to the
Hagerstown, MD warehouse. Rate offers will also not be accepted for Category 1, 2, or 3 vehicles or UAB. TSPs should
zero fill these positions when submitting rate offers for DOSHW.
3-14.5. Department of State, Hagerstown Warehouse Responsibilities.
Upon receipt of notification from the TSP that they accept an offered shipment, the designated Hagerstown Staff member
will arrange to have the offered household goods effects staged and available within 48 hours of notification/acceptance
from the selected TSP. For partial storage removals, the Hagerstown staff will be afforded ample time to communicate
storage removal actions with the owner of the household goods effects. This is contingent on the owner’s actions and
timeliness. Upon completion, the designated Hagerstown staff member will notify the Operations staff and TSP that the
household goods effects are available for pickup. Prior to the pack/pickup date, Hagerstown will notify the TSP of weights
and pieces to be removed and any unusual items requiring special attention. TSPs will be provided with existing
inventories on all shipments moving under DOSHW.
3-14.6. TSP Responsibilities.
Upon receipt of the Allocation worksheet, the TSP shall contact the designated Hagerstown Staff member within 24 hours
of receipt to obtain shipment availability. The TSP is required to load the shipment from the USLC-Hagerstown within 3
business days (5 days during peak season) of issuance of Bill of Lading. Multiple shipments can be scheduled for loading
on the same truck to maximize resources. The TSP is required to pack all liftvans on site at the Hagerstown warehouse.
TSPs must then deliver the household goods effects back to its agent’s warehouse for preparation and shipment to its
final destination in accordance with all DOSDC and DOSHW guidelines. The TSP will be self-supporting in all aspects of
their operations. The TSP shall furnish all equipment, materials and tools needed to pack and transport the shipment.
The TSP can be charged for use of government resources. All debris generated by the TSP must be removed by the
TSP. The TSP will ensure that brand new ISPM#15 standard crates (as defined in DOSDC) are used for all export
shipments to post. The TSP shall affix four (4) seals according to the standards laid out above in DOSDC to lift vans
loaded at the Hagerstown warehouse. The TSP shall band lift vans prior to containerization but banding is not required
prior to departing the Hagerstown warehouse. The date that the shipment is reported by Hagerstown as available is the
pack date to be used to compute the Required (RDD) Delivery Dat
e. As previously noted, existing inventories are
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 26
provided by USLC Hagerstown staff. TSPs who reinventory must cross-reference to the storage inventory provided by
the USLC Hagerstown staff. All work at the Hagerstown warehouse facility must be completed during operating hours
and the TSP must leave the premises prior to the warehouse closing at 4:00 PM.
3-14.7. Claim
s.
In lieu of the TSP liability at $6.00 as identified in 2-7.5.3, the TSP must offer replacement or repair value for damaged or
lost items or in case of total loss, at a base value of $8.50 times the net weight of the shipment in pounds. There will be
no additional cost to the DOS for this level of service during transit or SIT. The storage liability charge does not apply for
the basic released value. Please note that the TSP retains the option for reviewing the inventory and repacking to certify
any questionable items provided the TSP honors the terms of 3-14.6.; TSPs must bring the required materials needed,
complete work by 4:00 PM and remove any debris generated by the repacking. Failure to certify the inventory will not be
accepted as a reason to deny a claim.
3-15. Department of State (DOS) – Surface Air Pilot DOSSA
3-15.1. General.
The DOS ITGBL program has hi
storically been unable to meet the maximum 75 day transit to post with conventional
ITGBL shipments. DOSSA is intended to expand the scope to recognize that in some cases a portion of the shipment
may have to move by air to make a 75 day transit time. Under DOSSA, in all cases the final leg to post must move by air.
Rate offers submitted in accordance with Section 3-15 are for the door-to-door delivery of shipments to their final
destination at an international location in accordance with the instructions provided on the Government issued Bill of
Lading. Services to be provided are non-personal services and include all necessary labor, materials and facilities for
pickup, receipt, weighing, and delivery. These services will be at the direction of the DOS and in accordance with this
RFO and the HTOS.
3-15.2. Application.
Except for the exceptions
and additions noted elsewhere in this Section 3-15, all provisions of DOSDC as identified in
section 3-12 of this RFO also apply to DOSSA.
3-15.3. Volum
e.
The DOS will implement the pilot at the post bel
ow and the estimated count and gross weights for shipments for period
November 1, 2017 through May 1, 2018 are included below. However, and as with all estimates, there is no guarantee of
shipments and the DOS reserves the right to discontinue any services at its discretion without recourse from any selected
TSPs.
Post Type Count
Avg-
Gross
N’Djamena HHE 4 2,814
.
3-15.4. Rate Offers.
Whe
n submitting the Single-Factor Rate Offer for transportation, the Single-Factor Rate Offer must include the charges
related to all modes of transportation used to get the shipment to its final destination. Rate offers will only be accepted for
shipments originating from Washington, DC, Maryland and Virginia (rate filing codes DC00, MD00 and VA00) and all
international locations. When submitting rate offers, the Destination Code of 2730 must be used; however, rate offers
accepted under DOSSA will apply only to the post of N’Djamena and not the entire country of Chad. DOS may request
OTO rate offers from other areas of the United States for the period of the pilot.
3-15.5. Performance of Servi
ces.
The TSP shal
l make routing decisions to ensure a door-to-door transit of no more than 75 days. The TSP may route the
first leg of the shipment by either air or surface as required to support the RDD. The final leg to N’Djamena must be by
air.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 27
Exhibit 1
THE FOLLOWING DOCUMENTS MUST BE PROVIDED TO THE TSP BY THE TRAVELER PRIOR TO PICKUP OF THE
POV:
1. The front and back copy of the title OR a certificate of origin
(Forwarder will have a copy of the CFR 192.2 should U.S. Customs ask for the original title. Electronic copies of the title are not
acceptable)
2. The original lien release (if the title shows a financial institution)
3. If the name on the title or lien is different than the name on the GBL, attach a copy of the marriage certificate.
4. The Government Bill of Lading (GBL)
5. A copy of the passport
6. A copy of the applicable travel authorization or travel order
7. Two copies of a power of attorney; (use the generic power of attorney form attached)
8. A copy of a valid driver’s license
9. A completed Form JF 49 (State Department form) prepared by the employee. This form contains the required information on POV
and pickup location)
Note to Transportation Counselor and Employee: All documents must be in the possession of the freight forwarder at least ten (10)
calendar days prior to the pickup date
Note to Forwarder: If ALL documents are not received from the employee at least 10 calendar days prior to the pickup date,
immediately notify the counselor and Operations Management at Transportationquery@state.gov that the POV pickup must be
cancelled.
The employee will provide all of the POV documents to the forwarder except for the JF 49. The employee will provide the JF 49 to
the Transportation Counselor
Note to Forwarder: Forwarder is required to brief the employee before pickup that at time of pickup the POV may not have more than
¼ tank of gas, no personal items, no after-market additions (i.e. ski / bike racks); you or anyone acting on your behalf will sign off on
a condition report and accept a set of keys.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 28
Exhibit 2
LIMITED POWER OF ATTORNEY
FOR
EXPORT/IMPORT OF PERSONAL EFFECTS AND VEHICLES
DATE______________________
Applies to:
POV ________Initial
Personal Effects ________Initial
I hereby name and appoint__________________________________________ ______
(Type or Print Name)
of___________________________________________ to be my lawful attorney-in-fact
to act on my behalf to conduct all transactions necessary with the U.S .Customs Service in the proper
exportation or importation of the below stated personal vehicle or Household Effects which are described
as
____________________________________________________________________ __ Year
Make Model Color Body
__________________________________________________________________ ____ Vehicle
Identification Number (VIN) Title Number
OR
____________________________________________________________________ ____ Household
Effects description
and to do all things necessary to ensure compliance with all requirements pursuant to section 192 of the
Customs Regulations.
____________________________________________________________________
Signature of Owner Owner’s Name- Type or Print
____________________________________________________________________
Signature of Co-Owner Co-Owner’s Name - Type or Print
____________________________________________________________________
Home Address of Owner City/State/Country Zip Code
Pursuant to the Customs regulation CFR 19 Part 111.29(b), if you are the importer of record, payment to the broker will not relieve
you of liability for Customs charges (duties, taxes, or other debts owed to Customs) in the event the charges are not paid by the broker.
Therefore, if you make payment by check, Customs charges may be paid with a separate check made payable to “U.S. Customs and
Border Protection” which shall be delivered to CBP by the broker.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 29
Exhibit 3
This form is only to be used by new carriers pending adoption of EDI or as requested by the booking office.
Daily ITGBL Shipment Status Report- ___________________ HHE, UAB, CNS or POV
CARRIER’S NAME: __________________________
Packing Information Weight and pieces must be reported within five calendar days for UAB and seven calendar days for HHE, CNS
and POV from the day after the shipment is picked up. Report should reach the DOS Office via e-mail to: TTMContra[email protected]v
Employee’s Name ____________________________________
DA Shipment Number (Box 18 of GBL) ____________________________________
Pack Begin/Pack End/Pick-up Date __________/_____________/___________
Origin/Destination (city, state and country) ____________________________________
GBL Number ____________________________________
Survey Weight ____________________________________
Pieces ____________________________________
Gross Weight ____________________________________
Net Weight ____________________________________
Cube ____________________________________
Date Requested Post’s Permission to Ship ____________________________________
Date Permission Granted ____________________________________ (If post fails to respond within 3 days notify the booking
office).
*Date Info Emailed to State Department (update with current date when information changes) _______________
Shipping Information Shipping details must be reported within three calendar days for UAB and seven calendar days for HHE, CNS
and POV from the permission date granted from post.
Date delivered to Pier ____________________________________
Port of Origin (no abbreviations) ____________________________________
Full Name of Airline/Shipping Lines ____________________________________
Ship Name ____________________________________
Voyage/Flight Number ____________________________________
Departure/Sail Date ____________________________________
Port of Discharge (air/sea) no abbreviations ____________________________________
ETA at Destination ____________________________________
Booking Number or Airway/Master Bill # ____________________________________
*Date Info Emailed to State Department (update with current date when information changes)_ _______________
Delivery Information: Delivery information must be reported within one business day after the shipment is delivered to SIT or
residence.
RDD ____________________________________
Date available for delivery (or put in SIT) ____________________________________
Date Delivered to Residence (actual not scheduled date) ____________________________________
Remarks if any (such as delay in Notification, Change Booking Details etc.) ___________________________
_
______
_
*Date Info Emailed to State Department (update with current date when information changes)_ _______________
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 30
Exhibit 4
Notification Procedures for all DA’s for the- Daily ITGBL Shipment Status Report.
Please copy [email protected] for ALL shipments.
Shipment number starting with DC Send report to [email protected]
Shipment number starting with AI Send report to AID, Copy to TTMCONTRACTS and to the counselor
Shipment number starting with MI Send report to USDA Miami, Copy to TTMCONTRACTS and to the counselor
Shipment number starting with SE Send report to USDA Seattle, Copy to TTMCONTRACTS and to the counselor
Shipment number starting with EL Send report to USDA ELSO, Copy to TTMCONTRACTS and to the counselor
Shipment number starting with BR Send report to USDA Brownsville, Copy to TTMCONTRACTS and to the counselor
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 31
Instructions for completing CBP Form 3299 for Free Entry of Unaccompanied Articles Dated 10-2009 (see Exhibit 5).
The 3299 must be completed as defined below. The employee will complete 1-7, the carrier’s port agent will complete 8. A-F. DO
NOT include the Employee’s social security number (SSN) on the form.
Part I
To be completed by The Employee
1. Employee’s full name as it appears in the passport
2. Employee’s Date of Birth
3. Date the Employee will arrive
4. Employee’s US Address including phone number if available
5. City where the Employee will clear customs (if available)
6. Name of Arriving Vessel carrier and flight/train (if available)
7. Names(s) of Accompanying Household Members
To be completed by The Carrier
8. Importation information
A. Date of Import
B. Name of Vessel
C. Origin of Shipment
D. Bill of Lading or Air Way Bill number
E. Number and kinds of containers
F. Marks and Numbers (see above, DO NOT include the Employee’s social security number (SSN) on the form).
Part II
To be competed by The Carrier
The Employee is returning U.S. Personnel. The carrier is responsible for ensuring that all staff (including origin agents) are
aware that DOS staff are US personnel and thus must complete Part III not Part II.
Part III
To be completed by The Employee
1. Date of Employee’s last departure from the U.S. To be obtained from the Employee.
2. Employees Travel Orders. To be provided by the Employee.
Part IV
To be completed by The Employee
A. If applicable.
B. If applicable If item B (7) is selected duties may be collected.
C. If applicable.
D. Must be filled in only if selections were made from items A, B and C.
Part V
To be completed by The Carrier.
1. Name, 2. Sign & Date
Part VI
To be completed by The Employee
1. B. To be Selected, 2. Signed and 3. Dated
Part VII Leave Blank
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 32
Exhibit 5
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 33
Exhibit 5 Continued
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 34
Instructions for completing DOT HS-7 Declaration for Motor Vehicles Importation Dated 5-2006 (see Exhibit 6)
A cleaner copy of this form may be obtained from www.nhtsa.gov. As of June 4, 2010 the form is at
http://www.nhtsa.gov/cars/rules/import/hs799short.pdf
To be completed by The Carrier
Port of Entry
Customs Port Code
Customs Entry No.
Entry Date.
To be completed by The Employee
Make of Vehicle
Model, Year
Vehicle Identification Number (VIN)
The Employee shall select the appropriate eligibility number on the form (1-13). Re-imported US manufactured
vehicles are eligible under 2A.
Name of Importer
Importer’s Address
Name of Declarant
Declarant’s Capacity (Owner)
Sign and Date.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 35
Exhibit 6
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 36
EPA 3520-1 Air Pollution Compliance (POV Only) Rev. 10-10 (see Exhibit 7)
To be completed by The Employee
4. Vehicle Identification Number (VIN) .
5. Manufacture Date
6. Manufacturer (make)
7. Model
10. Owner
12. Signature
13. Date
14. Name, company and phone
To be completed by The Carrier
1.-3.
9. Importer
11. Storage location
Commercial imports, leave blank
8. Applies only to codes A,C,J,Z
U.S. conforming and “identical” vehicles
Appropriate box to be selected by employee. Notify TransportationQuery@state.gov if vehicle is non-conforming do not
move without authorization from DOS Transportation Operations.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 37
Exhibit 7
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 38
Exhibit 7 Continued
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 39
II RC-159 Treasury Department Supplemental Declaration (see Exhibit 8)
Background: Office of Management and Budget (OMB) has found that the II RC-159 Treasury Department Supplemental
Declaration does not meet guidelines and cannot be demanded by customs officers as a routine form. Nonetheless, some
customs officers still require this form possibly causing transportation delays if the form is unavailable. Although the form is
not authorized, the forwarder should request the form as the traveler may not be available when the shipment is clearing
customs. Instruct the employee not to fill in the SSN field. Supply a copy of the passport instead.
The carrier is directed to accept the form and keep it on file. It must not be submitted as a part of a standard customs
package. If a customs officer requests the form the carrier is asked to contact our office with the name of the officer so the
DOS can work with CBP to resolve the issue. DOS will advise carriers of revised instructions as the situation develops.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 3 - 40
Exhibit 8
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 4 - 1
SECTION 4
EVALUATION AND ACCEPTANCE
4-1. Evaluation.
4-1.1. General.
Evaluation of a Transportation Service Provider’s (TSP’s) rate offer(s) for transportation services will be
based on the combination of the TSP’s service performance and its offered charges. That combination
will take the form of a Value Index (VI) as explained below.
4-1.2. Performance Evaluation.
4-1.2.1. DOMESTIC. For the 2017-2018 Filing Cycle, evaluation of the TSP’s service
performance will be based on data collected from Traffic Managers for a twelve (12) month period and a
Customer Satisfaction Index (CSI) measuring each individual TSP’s performance against the average
level of performance will be assigned. In those instances when there was no data furnished, the TSP will
be considered “Unindexed” and its performance will not be a factor in the evaluation.
4-1.2.2.
INTERNATIONAL. For the 2017-2018 Filing Cycle, evaluation of the TSP’s
service performance will be based on data collected from Traffic Managers for a twelve (12) month period
and a Customer Satisfaction Index (CSI) measuring each individual TSP’s performance against the
average level of performance will be assigned. In those instances when there was no data furnished, the
TSP will be considered “Unindexed” and its performance will not be a factor in the evaluation.
4-1.3. Value Index (VI).
4-1.3.1. Computation. A TSP’s VI is computed at the time each cost comparison is run.
The computation uses the following steps:
(1) A base total charges is computed for the cost comparison by adding together
- Total Transportation Charges (line-haul, packing, and accessorial);
- SIT Charges for 30 days (pickup/delivery & storage);
- The greatest vehicle price offered by all TSPs for that cost comparison, if applicable; and
- The UAB Charge, if applicable (average of the weight breaks found in the base-line rate
table in Section 2-7).
This base total is absent any discounts or percentages.
(2) The average charge by all TSPs on that route is calculated.
(3) The average discount is calculated by subtracting the average charge from the base total
charges (#1 and #2 above)
(4) The charge for each individual TSP is calculated based on its offered
discounts/percentages/rates.
(5) Each individual TSP’s discount is calculated by using the absolute value (abs) of the amount
determined by subtracting the TSP’s charge from the base total charges (abs (#1 and #4
above)
(6) The Discount Index (DI) for each TSP is computed by dividing each TSP’s discount by the
average discount and multiplying the result by 100 (#5/#2, above)*100).
(7) The VI for each TSP is finally computed by summing 70% of the TSP’s Customer Satisfaction
Index (CSI) with 30% of the DI ((.7*CSI)+(.3*#6, above)).
Example 1. If a TSP’s CSI is 105.37 and its DI is 91.55, its VI = 101.22
((105.37*.70) + (91.55*.30)).
Example 2. If a TSP has no CSI and its DI is 137.96, its VI = 41.39
((0*.70) + (137.96 * .30)).
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 4 - 2
4-2. Acceptance.
4-2.1. Domestic.
Accepted offers will be listed on the General Services Administration’s (GSA’s) Cost Comparisons for
Federal Agency use based on the VI as computed in Section 4-1.3, and in accordance with provisions of
Section 4-3.
4-2.2. Agency Specific.
Accepted offers will be listed on GSA’s Cost Comparisons for Federal Agency use based on the VI as
computed in Section 4-1.3, and in accordance with provisions of Section 4-3.
4-2.3. International.
Accepted offers will be listed on GSA’s Cost Comparisons for Federal Agency use based on the VI as
computed in Section 4-1.3, and in accordance with the provisions of Section 4-3.
4-3. Cost Comparison Listing.
4-3.1. Definitions.
4-3.1.1. New TSP. New TSP as used in this provision means a TSP approved to
participate in the GSA’s CHAMP after February 1, 2017.
4-3.1.2. Indexed TSP. Indexed TSP as used in this provision means any TSP, except a
new TSP, for which GSA can calculate a CSI.
4-3.1.3. Unindexed TSP. Unindexed TSP as used in this provision means any TSP,
except a new TSP, for which GSA cannot calculate a CSI for this Filing Cycle.
4-3.2. TSP Categories.
4-3.2.1. Category 1. All new TSPs will be listed on the cost comparison in cost ascending
order.
4-3.2.2. Category 2. Category 2 TSPs are those with VI of 100.0 or greater. All TSPs
with a VI equal to or greater than 100.0 as computed in accordance with Section 4-1.3 will be listed in VI
descending order. TSPs with a VI less then 100.0 will be listed in no order and be identified as Category
3 TSPs.
4-3.2.2.1.Category 3. Category 3 are all TSPs with a VI of 99.99 or less and all
unindexed TSPs.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 1
SECTION 5
FILING CODES AND ABBREVIATIONS
5-1. Agency Specific Codes.
Listed below are the Federal civilian agencies/bureaus/offices for which the General Services
Administration (GSA) is requesting rate offers for Agency Specific. The following codes will be used when
completing electronic rate transmission record requirements that apply to a specific agency/bureau/office
as specified in Section 6.
Federal Agency Name Location Code Application Type
Federal Bureau of Prisons
Relocation Service
Washington, DC
FBPDC
Domestic & International
Alternating
Drug Enforcement Agency
Washington, DC
DEADC
International
Alternating
Drug Enforcement Agency
- (refer to Section 3-8)
Washington, DC
DEADD Domestic
Non-
Alternating
Department of Veterans Affairs
- (refer to Section 3-2)
Washington, DC
DVADC Domestic
Non-
Alternating
Department of Veterans Affairs
- (refer to Section 3-3)
Washington, DC
DVADC International
Non-
Alternating
Department of the Interior,
Interior Business Center
Department of the Interior,
Geological Survey
Department of Agriculture,
Forest Service
Department of the Interior,
National Park Service
- (refer to Section 3-4)
Denver, CO
Reston, VA
Albuquerque, NM
Omaha, NE
CONDI
Domestic& International
Non-
Alternating
Department of the Treasury,
Office of the Comptroller of
The Currency
- (refer to Section 3-5)
Washington, DC OCCDC Domestic & International
Non-
Alternating
Department of the Treasury,
Administrative Resource
Center
- (refer to Section 3-7)
Parkersburg, WV
ARCWV
Domestic & International
Non-
Alternating
U.S. Postal Service
- (refer to Section 3-9)
Washington, DC
USPDC Domestic & International
Non-
Alternating
General Services Administration
- (refer to Section 3-10)
Washington, DC
GSADI Domestic & International
Non-
Alternating
Department of State
- (refer to Section 3-12)
Washington, DC
DOSDC International
Non-
Alternating
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 2
Federal Agency Name Location Code Application Type
Department of State
- (refer to Section 3-13)
Washington, DC
DOSDD Domestic
Non-
Alternating
Department of State
- (refer to Section 3-14)
Washington, DC
DOSHW International
Non-
Alternating
Department of State
- (refer to Section 3-15)
Washington, DC
DOSSA International
Non-
Alternating
5-2. Domestic Service Areas.
The following codes will be used when completing electronic rate transmission record requirements as
defined in Section 6.
5-2.1. Interstate Identification Codes.
Service Area Pair Definitions
Origin
Service Area
Destination
Service Area
Points in the State of California
CA00 0100
Points in the States of Washington and Oregon
WA00
OR00
0200
Points in the States of Nevada and Utah
NV00
UT00
0300
Points in the States of Idaho, Montana, North Dakota, South Dakota, and
Wyoming
ID00
MT00
ND00
SD00
WY00
0400
Points in the State of Colorado
CO00 0500
Points in the States of Arizona and New Mexico
AZ00
NM00
0600
Points in the States of Oklahoma and Texas
OK00
TX00
0700
Points in the States of Iowa, Kansas, Missouri, and Nebraska
IA00
KS00
MO00
NE00
0800
Points in the States of Michigan, Minnesota, and Wisconsin
MI00
MN00
WI00
0900
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 3
Points in the States of Illinois, Indiana, Kentucky, and Ohio
IL00
IN00
KY00
OH00
1000
Points in the States of Arkansas, Alabama, Louisiana Mississippi, and
Tennessee
AR00
A
L00
LA00
MS00
TN00
1100
Points in the State of Florida
FL00 1200
Points in the States of Georgia, North Carolina, and South Carolina
GA00
NC00
SC00
1300
Points in the States of Delaware, District of Columbia, Maryland, Virginia,
and West Virginia
DE00
DC00
MD00
VA00
WV00
1400
Points in the States of Connecticut, Rhode Island, Massachusetts, New
Jersey, New York, and Pennsylvania
CT00
RI00
MA00
NJ00
NY00
PA00
1500
Points in the States of Maine, New Hampshire, and Vermont.
ME00
NH00
VT00
1600
Points in Alaska:
- Anchorage, Alaska AN00 2200
- Cordova, Alaska CV00 2201
- Fairbanks, Alaska FB00 2202
- Juneau, Alaska JN00 2203
- Ketchikan, Alaska KN00 2204
- Kodiak, Alaska KD00 2205
- Petersburg, Alaska PB00 2206
- Sitka, Alaska SA00 2207
- Wrangell, Alaska WG00 2208
Points in Canada:
- Alberta, Canada AB00 2300
- British Columbia, Canada BC00 2301
- Manitoba, Canada MB00 2303
- New Brunswick, Canada NB00 2304
- Newfoundland and Labrador NL00 2313
- Northwest Territory, Canada NT00 2311
- Nova Scotia, Canada NS00 2306
- Ontario, Canada ON00 2307
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 4
- Prince Edward Isle, Canada PE00 2308
- Quebec, Canada PQ00 2309
- Saskatchewan, Canada SK00 2310
- Yukon, Canada YT00 2312
Note: If submitting a rate offer for an intra-state Alaska shipment, please use the service area
pairs (AN00 – WG00 for Origins and 2200 – 2208 for Destinations) listed above, in lieu of the
intrastate identification codes in Section 5-2.2.
5-2.2. Intrastate Identification Codes.
State Code
Points in Alaska:
- Anchorage, Alaska AN00
- Cordova, Alaska CV00
- Fairbanks, Alaska FB00
- Juneau, Alaska JN00
- Ketchikan, Alaska KN00
- Kodiak, Alaska KD00
- Petersburg, Alaska PB00
- Sitka, Alaska SA00
- Wrangell, Alaska WG00
Alabama AL00
Arizona AZ00
Arkansas AR00
California CA00
Canadian Provinces:
- Alberta AB00
- British Columbia BC00
- Manitoba MB00
- New Brunswick NB00
- Newfoundland and
Labrador
NL00
- Northwest Territories NT00
- Nova Scotia NS00
- Ontario ON00
- Prince Edward Island PE00
- Quebec PQ00
- Saskatchewan SK00
- Yukon YT00
Colorado CO00
Connecticut CT00
Delaware DE00
District of Columbia DC00
Florida FL00
Georgia GA00
Idaho ID00
Illinois IL00
Indiana IN00
Iowa IA00
Kansas KS00
Kentucky KY00
Louisiana LA00
Maine ME00
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 5
Maryland MD00
Massachusetts MA00
Michigan MI00
Minnesota MN00
Mississippi MS00
Missouri MO00
Montana MT00
Nebraska NE00
Nevada NV00
New Hampshire NH00
New Jersey NJ00
New Mexico NM00
New York NY00
North Carolina NC00
North Dakota ND00
Ohio OH00
Oklahoma OK00
Oregon OR00
Pennsylvania PA00
Rhode Island RI00
South Carolina SC00
South Dakota SD00
Tennessee TN00
Texas TX00
Utah UT00
Vermont VT00
Virginia VA00
Washington WA00
West Virginia WV00
Wisconsin WI00
Wyoming WY00
5-3. International Service Areas.
5-3.1. International Identification Codes.
The following codes will be used when completing electronic rate transmission record requirements as
defined in Section 6.
5-3.1.1.International Country Codes.
Country Code
Afghanistan – All Other Points 111A
- Herat 11HR
- Kabul 11KB
Albania 120A
Algeria 1250
American Samoa 060A
Angola 1410
Antigua 1490
Argentina 150A
Armenia 101A
Aruba 630A
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 6
Australia – All other Points 160A
- Adelaide 16AD
- Brisbane 16BB
- Canberra 16CB
- Darwin 16DW
- Melbourne 16MB
- Perth 16PH
- Sydney 16SD
Austria 1650
Azerbaijan 112A
Azores 735A
Bahamas 1800
Bahrain 1810
Bangladesh 1820
Barbados 1840
Belarus 102B
Belgium 1900
Belize 2270
Benin 103B
Bermuda 1950
Bolivia 2050
Bosnia-Herzegovina 104B
Botswana 2100
Brazil – all other points 220A
- Brasilia 22BB
- Recife 22RF
- Rio De Janeiro 22RJ
- Sao Paulo 22SP
Brunei 2320
Bulgaria 2450
Burkina Faso 9270
Burundi 2520
Cambodia 2550
Cameroon 2570
Canary Islands 830C
Cape Verde 113C
Cayman Islands 2680
Central African Republic 2690
Chad 2730
Chile 2750
China (all other points) 2800
- Beijing 28BG
- Chengdu 28CU
- Guangzhou 28GU
- Shanghai 28SI
- Shenyang 28SG
Colombia 2850
The Republic of Congo 105C
Costa Rica 2950
Cote D’ivoire 106C
Croatia 4400
Cuba 3000
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 7
Cyprus 3050
Czech Republic 3100
Democratic Republic of the
Congo (formerly Zaire)
2910
Denmark 3150
Djibouti 3170
Dominican Republic 3200
East Timor 107D
Ecuador 3250
Egypt 9220
El Salvador 3300
Equatorial Guinea 114E
Eritrea 108E
Estonia 115E
Ethiopia 3350
Fiji 3380
Finland 3400
France 3500
Gabon 3880
Gambia 116G
Georgia 109G
Germany 3940
Ghana 3960
Greece 4000
Grenada 117G
Guadeloupe 4070
Guam 170G
Guatemala 4150
Guinea 4170
Guinea-Bissau 119G
Guyana 4180
Haiti 4200
Hawaiian Islands of Hawaii,
Kauai, Maui,. Oahu
210H
Holy See 120H
Honduras 4300
Hong Kong 4350
Hungary 4450
Iceland 4500
India 4550
Indonesia 4580
Iran 110N
*Iraq – All other points 110I
- Baghdad 110B
- Mosul 110M
- Basrah 110S
- Erbil 110E
- Kirkuk 110R
Ireland 4700
Israel 4750
Italy 4800
Jamaica 4870
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 8
Japan 490J
Jerusalem (added as a city under
Israel)
111J
Jordan 5000
Kazakhstan 5250
Kenya 5050
Korea (South) 5150
Kosovo 110K
Kuwait 5200
Kyrgyzstan 121K
Lao People’s Democratic
Republic
5300
Latvia 122L
Lebanon 5400
Lesotho 123L
Liberia 124L
Libya 112L
Lithuania 5420
Luxembourg 5700
Macedonia 125M
Madagascar 5750
Malawi 5770
Malaysia 5800
Mali 5850
Malta 5900
Marshall Islands 127M
Mauritania 5920
Mauritius 5930
Mexico – all other points 5950
- Ciudad Juarez, Chihuahua 59CJ
- Guadalajara, Jalisco 59GD
- Hermosillo, Sonora 59HM
- Matamoros, Tamaulipas 59MM
- Merida, Yucatan 59MR
- Mexico City, DF 59MC
- Monterrey, Nuevo Leon 59MT
- Nogales, Sonora 59NG
- Nuevo Laredo, Tamaulipas 59NL
- Tijuana, Baja California 59TJ
Micronesia 0630
Moldova 128M
Monaco 6070
Mongolia 129M
Montenegro 113M
Morocco 6100
Mozambique 6150
Myanmar (formerly Burma) 2500
Namibia 8210
Nepal 6250
Netherlands 6300
Netherlands Antilles 6400
New Zealand 6600
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 9
Nicaragua 6650
Niger 130N
Nigeria 6700
Northern Mariana Islands - all
other points
0690
- Saipan 069S
Norway 6850
Okinawa 490K
Oman 6160
Pakistan 7000
Palau 131P
Panama 7100
Papua New Guinea 7120
Paraguay 7150
Peru 7200
Philippines 7250
Poland 7300
Portugal 7350
Puerto Rico (main island only) 180P
Qatar 7470
Romania 7550
Russia – all other points 8250
- Moscow 82MC
- St. Petersburg 82SP
- Vladivostock 82VS
Rwanda 132R
Saint Lucia 7700
Sao Tome/Principe 133S
Saudi Arabia 7850
Senegal 7870
Serbia 113S
Sierra Leone 7900
Singapore 7950
Slovak Republic 114S
Slovenia 7890
Somalia 7899
Solomon Islands 789S
South Africa – all other points 8010
- Capetown 80CT
- Durban 80DB
- Johannesburg 80JB
- Pretoria 80PT
South Sudan 8360
Spain 8300
Sri Lanka 2720
Sudan 8350
Suriname 8400
Swaziland 135S
Sweden 8500
Switzerland 8550
Syria 8580
Tahiti 350T
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 5 - 10
Taiwan 2810
Tajikistan 136T
Tanzania 8650
Thailand 8750
Togo 115T
Trinidad 205T
Tunisia 8900
Turkemenistan 116T
Turkey 9050
Uganda 9100
Ukraine 9280
United Arab Emirate 8880
United Kingdom – all other points 925U
- London 925L
- Edinburgh 925D
- Northern Ireland 925I
Uruguay 9300
Uzbekistan 117U
Venezuela 9400
Vietnam 9450
Virgin Islands of St. Thomas and
St. Croix
190V
Virgin Islands of St. John 200V
Western Samoa 9630
Yemen 9650
Zambia 9900
Zimbabwe 8180
*Shipments to Iraq will be considered door-to-door but actually delivered to a military location within
the Green Zone.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 1
SECTION 6
FORMAT REQUIREMENTS
6-1. Format Requirements.
Transportation Service Providers (TSPs) or Rate Filing Service Providers (RFSPs) submitting rate offers
in response to this RFO MUST submit their rate offers electronically via one of the four methods identified
in the Cover Letter of this Request for Offers (RFO). TSPs or RFSPs “Uploading” rate offers and not
using the Transportation Management Services Solution (TMSS) rate filing screens for the
creation/addition/deletion of rates offers, must adhere to the following format requirements set out in
Section 6-2 below. A TSP or RFSP must have access to the “HHG Rate Filing” module in TMSS before
they can create and/or upload rate offers. A TSP or RFSP must contact their Group Administrator for
access to the rate filing module if they do not already have access within TMSS. TSPs and RFSPs may
use the TMSS help screens for additional assistance with rate filing. Submissions received from TSPs or
RFSPs not conforming to format requirements will not be accepted by TMSS and the TSP or RFSP will
be notified as set out in Section 1-1.6.
Important Notes on the Rate Filing Process:
1. All TSPs must obtain access to TMSS in order to keep their contact information current by updating
such information online in TMSS.
2. Record type ‘H1’ is mandatory and all TSPs must file this record.
3. Record type ‘H2’ is an optional record and should be filed only by a RFSP. The information provided
in this record will be used by TMSS for notifying any file processing related issues to the RFSP. The
TSP will not receive any notifications if the rates are being filed by an RFSP.
4. When the rate file preparation is complete, it MUST be saved as an unformatted ASCII (Text Only)
flat file (e.g. no tab characters, etc.) before attempting to transfer the file.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 2
6-2. Header Records.
6-2.1. Header Record.
Record Field Maximum
Positions
Positions Contents
Record ID 2 1-2 H1
SCAC 4 3-6 4 Digit Standard Carrier Alpha Code
Separator 1 7-7 \ [backslash]
TSP Name 45 8-52 Name of the TSP
Separator 1 53-53 \ [backslash]
Effective Date--
YYYYMMDD
8 54-61 Initial Filing, New Filings: must be 20180101
Late Filings, Supplemental Filings: 20180501
Separator 1 62-62 \ [backslash]
Reserved 9 63-71 Please enter 9 spaces (space bar)
Separator 1 72-72 \ [backslash]
DUNS Number 9 73-81 Data Universal Numbering system, assigned by Dun &
Bradstreet to the TSP. Do not use hyphen. Example:
123456789 If not entering a DUNS, use 9 spaces (space
bar)
Separator 1 82 \ [backslash]
DUNS Extension 4 83-86 Do not use hyphen. DUNS extension cannot be completed if
DUNS was not entered. Example: 1234 If not entering a
DUNS extension, use 4 spaces (space bar)
Separator 1 87 \ [backslash]
TSP’s
Government
Representative
45 88-132 Name of TSP’s authorized official. If the name of the
authorized official is longer than the allotted positions,
abbreviate or use initials of first and/or middle name plus full
last name.
6-2.2. Header Information of Rate Filing Service Provider (RFSP): Optional Record,
required only when RFSP is filing rates on behalf of TSP.
Record Field Maximum
Positions
Positions Contents
Record ID 2 1-2 H2
RFSP Code 4 3-6 4 Digit Code Assigned by GSA
Separator 1 7-7 \ [backslash]
RFSP’s Name 45 8-52 Name of RFSP filing on behalf of the TSP
Separator 1 53-53 \ [backslash]
RFSP’s Phone
Number
12 54-65 Phone number of the RFSP. This number will be used to
contact the RFSP for any rate filing related issues
Separator 1 66-66 \ [backslash]
RFSP’s Fax
Number
12 67-78 Fax number of the RFSP. This number will be used to
contact the RFSP for any rate filing related issues
Separator 1 79-79 \ [backslash]
RFSP’s Email
Address
45 80-124 Email address of Rate Filing Service Provider. This email
address will be used to send the file transmission and
confirmation
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 3
6-2.3. Example.
H1ABCD\YOUNG MOVING AND STORAGE \20180101\ \12345DUNS\1234\KAnderson
H2HHGB\RATE FILING SERVICES, INC \888-555-1234\888-555-6789\JohnDoe@RFSI.COM
Note: If all positions are not utilized, spaces (use space bar) are required in the header record(s)
identified in RFO Sections 6-2.1. and 6-2.2. If an entry is longer that the maximum number of positions, it
will be automatically truncated to the maximum number of positions available.
6-3. Rate Record
Record Field Maximum
Positions
Positions Contents
Tender Identifier 2 1-2 Enter “01” for GDTS, General Domestic
Transportation Services;
Enter “02” for ADTS, Agency Specific Domestic
Transportation Services;
Enter “03” for GDMS General Domestic Move
Management Services;
Enter “04” for ADMS Agency Specific Domestic
Move Management Services;
Enter “05” for GITS, General International
Transportation Services;
Enter “06” for AITS, Agency Specific
International Transportation Services: (Use this
code for off-shore shipments to/from CONUS &
between off-shore points with FAADC)
Enter “07” for GIMS, General International Move
Management Services;
Enter “08” for AIMS, Agency Specific
International Move Management Services; (Use
this code for off-shore shipments to/from
CONUS & between off-shore points with
FAADC)
Enter “12” for GCTS, General Containerized
(Domestic Only) Transportation Services;
Enter “13” for ACTS, Agency Specific
Containerized (Domestic Only) Transportation
Services;
Enter “14” for GCMS General Containerized
(Domestic Only) Move Management Services;
Enter “015” for ACMS Agency Specific
Containerized (Domestic Only) Move
Management Services.
Separator 1 3 Use a comma ( , )
TSP Tender Number
NOTE: A separate Tender
Number should be assigned
to identify each type of
Tender Identifier, above.
4 4-7 TSP assigned offer number. May be numeric,
alphabetic, or a combination. Must contain at
least one character. If the other positions are not
used, enter spaces (USE SPACE BAR).
Separator 1 8 Use a comma ( , )
Agency ID 5 9-13 Domestic: For Tender Identifier 01,03,12,14 -
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 4
ZERO FILL. For Tender Identifier 02,04,13,15
use AGENCY CODE IN SECTION 5.1.
International: For Tender Identifier 05,07 –
ZERO FILL. For Tender Identifiers 06,08 use
AGENCY CODE IN SECTION 5.1.
Separator 1 14 Use a comma ( , )
Origin 4 15-18 Domestic: For Tender Identifiers 01,02,03,
04,12,13,14,15: INTERSTATE – use the
ORIGIN Service Area Codes in Section 5.2.1;
INTRASTATE - use the Service Area Codes in
Section 5.2.2 (For intrastate Alaska, use the
ORIGIN Service Area Codes in SECTION 5.2.1)
International: For Tender Identifiers
05,06,07,08: Use Service Area Codes in Section
5-2.2 and 5.3
Separator 1 19 Use a comma ( , )
Destination 4 20-23 Domestic: For Tender Identifiers 01,02 03,
04,12,13,14,15: INTERSTATE - use the
DESTINATION Service Area Codes in Section
5.2.1; INTRASTATE - use the Service Area
Codes in Section 5.2.2 (For intrastate Alaska,
use the DESTINATION Service Area Codes in
Section 5.2.1)
International: For Tender Identifiers
05,06,07,08: Use SERVICE AREA CODE IN
SECTION 5-2.2 and 5.3
Separator 1 24 Use a comma ( , )
Transportation Percentage 4 25-28 Domestic including Alaska and Canada : For
Tender Identifiers 01,02,03,04,12,13,14,15 –
Linehaul/Transportation Discount: Enter the
Linehaul/Transportation Discount being offered;
for example: 0045 (45%)
International: For Tender Identifiers
05,06,07,08- Single-Factor Rate: Enter the
Single Factor Rate being offered; for example:
0145 (145%); 0085 (85%).
Separator 1 29 Use a comma ( , )
Category 1 Vehicle 6 30-35 Domestic (except Alaska): price per mile;
example 000050 ($.50).
International (including Alaska): Flat price per
vehicle less than 300 cubic feet; example:
000975 ($975); 003900 ($3900).
Separator 1 36 Use a comma ( , )
Category 2 Vehicle 6 37-42 Domestic (except Alaska): price per mile;
example 000050 ($.50).
International (including Alaska): Flat price per
vehicle between 300–800 cubic feet; example:
000975 ($975); 003900 ($3900).
Separator 1 43 Use a comma ( , )
Category 3 Vehicle 6 44-49 Domestic (except Alaska): price per mile;
example 000050 ($.50).
International (including Alaska): Flat price per
vehicle over 800 cubic feet; example: 000975
($975); 003900 ($3900)
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 5
Separator 1 50 Use a comma ( , )
Storage-in-Transit (SIT)
Percentage
4 51-54 Domestic including Alaska and Canada: For
Tender Identifiers 01,02,03 04,12,13,14,15 - SIT
Discount: Enter the SIT discount being offered;
for example: 0045 (45%)
International: For Tender Identifiers
05,06,07,08- SIT Percentage: Enter the SIT
percentage being offered; for example: 0145
(145%); 0085 (85%).
Separator 1 55 Use a comma ( , )
Accessorial 4 56-59 Domestic including Alaska and Canada : For
Tender 01,02,03,04,12,13,14,15 - Accessorial
Discount: ZERO FILL; example: 0000
International: For Tender Identifiers
05,06,07,08: Enter the Accessorial Services
percentage being offered; for example: 0145
(145%); 0085 (85%).
Separator 1 60 Use a comma ( , )
Unaccompanied Air
Baggage (UAB)
4 61-64 Domestic: For Tender Identifiers 01,02,03,
04,12,13,14,15 - Applies to Alaska and
Canada shipments only: Enter the UAB
percentage being offered; for example: 0045
(45%). For all points except Alaska and
Canada ZERO FILL; example: 0000
International: For Tender Identifiers
05,06,07,08: Enter the UAB percentage being
offered; for example: 0145 (145%); 0085 (85%).
Separator 1 65-65 Use a comma ( , )
Phone Number
NOTE: When using an
“800” number, remember
that in some areas the
number is not accessible in
certain locations.
12 66-77 General Transportation: Phone number that
requesting customer agency should utilize in
order to book the shipment for this particular
from/to rate application. The phrase LOCAL
AGENT may be used.
MMS Provider: Phone number must be a toll
free number used to book shipments.
Separator 1 78-78 Use a comma ( , )
Facsimile Number 12 79-90 Facsimile Number that requesting customer
agency may utilize to contact TSP.
Separator 1 91-91 Use a comma ( , )
Email Address 45 92-136 Email address that requesting customer agency
must utilize in order to book the shipment for this
particular from/to rate application. This email is
expected to be associated with the booking
office at the route level. If no such email can be
provided at the route level a corporate level
email Id must be provided in this record.
Booking notifications will be sent to this email
address.
6-3.1. Examples.
01,1234,00000,CA00,1400,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
02,1236,DEADC,OK00,1100,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
03,1300,00000,CA00,0500,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
04,1301,FBPDC,MD00,0100,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
05,1237,00000,210H,1410,0145,000975,000975,000975,0145,0145,0145,703-555-1234,703-555-1234,[email protected]
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 6 - 6
06,1238,DOSDC,210H,925L,0145,000975,000975,000975,0145,0145,0145,703-555-1234,703-555-1234,[email protected]
07,1302,00000,3940,210H,0145,000975,000975,000975,0145,0145,0145,703-555-1234,703-555-1234,[email protected]
08,1303,FAADC,210H,CA00,0145,000975,0000975,000975,0145,0145,0145,703-555-1234,703-555-1234,[email protected]
12,1234,00000,MN00,1300,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
13,1236,ARCWV,MO00,1200,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
14,1300,00000,CA00,0400,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
15,1301,GEOVA,MD00,0100,0045,000050,000050,000050,0045,0000,0000,703-555-1234,703-555-1234,[email protected]
TIPS:
1. Rate Edit Criteria: The following is a list of the rate edit criteria used during the review and validation of
TSP rate submissions to insure that the requirements as provided in this request are met.
Missing Header Record, Must provide record type H1
Invalid record type, Must be H1
Valid TSP’s Government Representative must be provided
Invalid record type, Must be H2
RFSP’s Name must be provided
Valid RFSP’s Email Address must be provided
Invalid RFSP’s SCAC number
Invalid SCAC number
Invalid Phone Number
Invalid Fax Number
Email ID is required
Invalid Move Management Phone Number
Invalid Domestic Origin
Invalid International Origin
Invalid International Origin for FAADC
Invalid Domestic Destination
Invalid International Destination
Invalid International Destination for FAADC
Invalid International Route
Invalid Domestic Service Pair Combination
Invalid Agency Code
Type 1,2,3,4,12,13,14,15 Records Rejected, No Domestic Transportation TPA on File
Type 1,2,3,4,12,13,14,15 Records Rejected, TSP Not Authorized For General Domestic Transportation
and/or Move Management Services
Type 5,6,7,8 records Rejected. No International Bond on file.
Type 5,6,7,8 Records Rejected, No International TPA on File
Type 5,6,7,8 Records Rejected, TSP Not Authorized for International Transportation
Domestic Records that contain rates over 100%
(40% offered discount means 60% of the rates/charges in the GRT; 100% offered discount means zero
(0)% of the rates/charges in the GRT or no charge for the service)
Records that don’t contain valid rates for Domestic
Records that don’t contain valid rates for International
Suspect Alaskan and International records with auto rates > $20,000
Suspect Alaskan records with auto rates < $5.00 (AK should be flat rate vs. cents per mile)
Suspect Domestic records auto rates < $0.30
Not within the TSP’s Approved Scope of Operation
Suspect records – Domestic Rates Discounted over 60%
2. International Discounts:
(a) 40% offered discount means 40% of the baseline rate;
(b) 100% offered discount means 100% of the baseline rate;
(c) 115% offered discount means 115% of the baseline rate or 15% more than the base line rate.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 7 - 1
SECTION 7
ELECTRONIC SUBMISSION
7-1. Rate Tender Transmission. The below information applies only to rate offer
submissions when Transportation Service Providers (TSPs) or Rate Filing Service Providers (RFSPs) are
not using the Transportation Management Services Solution (TMSS) rate filing screens for the
creation/addition/deletion of rate offers, but instead are manually creating rate offers to “upload.”
7-1.1. ELECTRONIC TRANSMISSION.
All electronic rate transmissions submitted in accordance with this Request for Offers (RFO) MUST be
accomplished via the “Upload Rate File” function of TMSS within the TMSS HHG Rate Filing module.
Non-electronic submissions will not be considered.
7-1.2. FORMAT REQUIREMENTS.
Format requirements, as set out in Section 6 must be strictly adhered to. Submissions received from
TSPs or RFSPs not conforming to format requirements will be found unacceptable.
7-1.3. FILE PREPARATION.
In order to upload the file, it must be saved and transmitted as an unformatted ASCII (TEXT ONLY) flat
file (i.e. no tab characters, etc.). The file must not have a top, bottom, right, or left margin.
Note: The type of software you will be utilizing will determine what must be done to prepare the file for
transmission.
7-1.3.1. File Naming Convention.
This File Naming Convention applies to any initial, new, late, or supplemental rate offer(s) transmitted in
accordance with the RFO.
FILE NAME
MAXIMUM
POSITIONS
POSTIONS
CONTENTS
Prefix 3 1-3 Must be HHG
TSP’s SCAC 4 1-4
RFSP: If transmitting rates on behalf of a TSP, enter
TSP’s SCAC.
Do not append any characters if the SCAC assigned to
you is less than four (4) positions.
Rate File Number 3 5-8 A running serial number starting with 001
Extension File Extensions will NOT be supported.
Example of filenames:
File name where assigned SCAC has four positions: HHGABCD001 where ‘ABCD’ is the SCAC
The TSP or RFSP can send one or more files for rate filing. The TSP or RFSP can send one or more rate
types in a single file. It is strongly recommended that the number of files be kept to a minimum by
combining multiple rate types. Irrespective of the number of files transmitted a 3-digit file number is
required.
Examples of multiple filenames for a SCAC:
TSP transmitting only one file: File Name: HHGABCD001
TSP transmitting two files: First File Name: HHGABCD001, Second File Name: HHGABCD002
TSP transmitting three files: First File Name: HHGABCD001, Second File Name: HHGABCD002, Third
File Name: HHGABCD003.
If a TSP or RFSP is unsure of their firm’s SCAC or code in GSA’s CHAMP, contact GSA.
The File Naming Convention identified above MUST be strictly adhered to. If a firm submits
multiple rate files on the same day, files named the same will be overwritten; therefore, it is
extremely important that files submitted on the same day have different names. Failure to do so
will result in the rate offer(s) not being picked up from the TSP’s or RFSP’s Upload directory
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 7 - 2
and/or automatic rejection of the rate offer(s). TSPs will not receive email for transmitting files
with non-standard file names.
7-1.4. ACCESSING Upload Rate File Function.
In order to access the “Upload Rate File” function, a firm’s TMSS Group Administrator must first
designate who will have access to this function and grant them access via TMSS. The administrator can
do this by selecting the Account Information link from the main screen. This takes them to the Account
Info-Update Profile screen, where they can select the User List. They will then be able to select the
applicable user(s) and check the “Allow Upload” toggle button from the available menu. They will also
need to ensure that the “Rate File” toggle button is also checked. Once access has been granted and the
rate filing window has been opened, the specified user(s) will have the UpLoad Rate File Link available
from the Review/Edit HHG Rates screen within the HHG Rate Filing Module.
When rate offers are ready for submission, the user will click on the Upload Rate File Link. Java is
required to allow for proper loading of the module. If Java is not currently installed on the system, the user
will be given a link that will take them to a site for a free download. The user will then need to locate the
file and then select it for upload.
7-1.4.1. UPLOAD DIRECTORY ACCESS.
Once the rate offers have been uploaded using the Upload Rate File function, the user may verify that the
firm’s file was successfully transmitted. If the file doesn’t appear in the firm’s directory, the user will need
to “Upload” the file again. This will only assist in verifying that the firm’s rate offer file was transferred
successfully and WILL NOT verify that the contents of the firm’s rate offer file have been formatted
correctly.
To access the firm’s own directory, click on the File Download link from the main menu. The user will
then be taken to a directory tree. Scroll down to find the firm’s folder, which will be identified by its
Standard Carrier Alpha Code (SCAC). The user will then be able access the folder and verify that the
file(s) are present. NOTE: This will only allow the user to verify that the file is present in the directory. The
user will need to follow the provisions of 7-1.5 below to check for error reports and acceptance of rate
records in TMSS.
7-1.5. Confirming Rate Transmission.
Everyday during the rate filing window at 10:00am, 2:00pm, 6:00pm, and 10:00pm CST, an automated
process will search the rate files uploaded that day by TSPs and RFSPs and process them. An email
confirmation acknowledging the receipt and processing of the file will be sent to the TSP’s email address
OR the RFSP’s email address if an RFSP has filed on behalf of the TSP. The email will contain the
number of records processed and the number of errors encountered. In order to receive timely
notifications on the outcome of file processing it is essential that a correct email address be kept on file.
Error files will be generated and placed in the firm’s directory and will be named as HHGSCAC999ERR
where SCAC is the SCAC of the TSP (Not the RFSP), 999 is the original file number assigned by the TSP
or RFSP. TSPs and RFSPs will not
have an opportunity to correct any errors detected in a file submitted
for the last rate offer(s) validation at 10:00pm CST validation on the closing date of November 14, 2017
or March 12, 2018. Users will need to connect to their directory via the File Download Module, using the
instructions referenced in 7-1.4.1 to download the error file(s) if any. TSPs and RFSPs will receive
notification of rate filing deficiencies in accordance with Section 1-1.7.
Inbound Outbound Intra
Alberta, Canada 17 15
Alaska 125 175 14
Alabama 137 109 6
Arkansas 69 81 11
Arizona 342 404 77
British Columbia, Canada 36 32
California 723 817 222
Colorado 375 331 28
Connecticut 47 70 5
District of Columbia 423 94 1
Delaware 16 21 2
Florida
428 507 61
Georgia 316 285 37
Iowa 45 66 4
Idaho 169 130 25
Illinois 187 251 9
Indiana 68 119 2
Kansas 56 82 7
Kentucky 71 97 8
Louisiana 130 124 15
Massachusetts 98 110 2
Manitoba, Canada 7 4
Maryland 753 632 23
Maine 21 25
Michigan 133 161 12
Minnesota 109 156 20
Missouri 111 138 10
Mississippi 65 118 8
Montana 216 138 39
New Brunswick 2 5
North Carolina 208 215 13
North Dakota 50 44 9
Nebraska 62 50 8
New Hampshire 31 53 1
New Jersey 144 168 5
New Mexico 247 236 27
Nevada 160 176 23
New York 192 287 16
Nova Scotia 2 1
Ohio 126 182 8
Oklahoma 96 104 18
Ontario, Canada 72 61
Oregon 314 234 69
Calendar Year 2016 Domestic Traffic Volume
Pennsylvania 182 226 19
Quebec, Canada 12 13
Rhode Island 19 24 1
South Carolina 129 110 11
South Dakota 80 78 19
Tennessee 126 164 9
Texas 522 570 161
Utah 154 155 31
Virginia 1139 980 81
Vermont 23 25
Washington 290 259 40
Wisconsin 91 89 13
West Virginia 101 97 9
Wyoming 125 95 12
One-Time-Only Shipments 13
ITGBL Local Agents
Country:
Afghanistan
Herat
SCA
Post:
Bureau:
Local Agents:
Kabul
SCA
Post:
Bureau:
Local Agents:
1) PAXTON International
House #1, Corner of Shura and Park Streets
Karte Seh
Kabul, Afghanistan
POC: Wali Mohammad Wasif
Tel: 93 (0) 70 295 329
Cell: 0093 (0) 700 29 53 29
Email: kabul@paxton.com Website:
www.paxton.com
2)MEBS Global Reach
Block 4, Industrial Parks,
District 9
Kabul, Afghanistan
3)Move One Kolola
Pushta, Shamisi Plaza, District 4 Kabul-
Afghanistan, Apartment B1 Phone number: +93
700274374 & + 93 700 243 262
Contact person: Mr. Richard Tagg & Mr. Ahmad
Atta
Email: r[email protected] and
Country:
Albania
Tirana
EUR
Post:
Bureau:
Local Agents:
1) AES Cargo/ Move One
Rruga "Brigada e VIII"
P. Teknoprojekt Sh.2 Ap 3/2 Nr. 33/1
Tirana, Albania
POC: Glenda Pajo
Tel: 355 4 225 8103
Cell: 355 69 206 7269
2) AGS Tirana
Rruga: Llazar Xhajanka
1027 Tirana, Albania
POC: Genti Jacellari
Mob: 355 69 20 86 315
Tel, Fax: 355 44 500 617
3) Corstjens Worldwide Movers Group
POC: Joop Corstjens, Director Operations
World Headquarters
P.O. Box 71145
1008 BC Amsterdam
The Netherlands
Tel: 31 20 42 63 777
Fax: 31 20 42 63 789
Direct Phone: 31 20 42 63 756
Direct Fax: 31 20 42 63 757
Monday, July 10, 2017
Page 1 of 184
ITGBL Local Agents
Country:
Algeria
Algiers
NEA
Post:
Bureau:
Local Agents:
Algeria Moving and Shipping
13 Lot Beau Sejour La Sapiniere
No. 7 Birmandreis
Algers, Algeria
POC: Mme. Ahlem Menar, GM
Tel/Fax: 213-21-56-48-53
Cell: 213-0770-415-261
Master International Moving
POC: Mr AZOUZI Sofiane
Email: contact@masterinternationalmoving.com
Tel: +213661527810
Country:
Angola
Luanda
AF
Post:
Bureau:
Local Agents:
3) TransPiramide, LDA
Travessa da Se, Ingombota
Luanda, Angola
POC: Rodrigo Celestino Junior
Tel: 244 222 396 207/ 928 149 533/ 912 519 039
Fax: 244 222 393 322
Email: inf-tr[email protected]om
for inbound shipments only, not for pack outs.
1) EMP-TRANS
Cargo Center Lds.
Rua Gastao de Sousa Dias
Nr. 6 r/c Luanda, Angola
POC: Hugo Silva or Rodrigo Junior
Tel: 244-222-324632 or 244-222-321840
2) Africa International Removals LDA/AGS Frasers
Angola
Rua do Futungo
Bombas de gasolina de Sonangol "Mirantes"
Atras do restaurante "Girassol"
CP 5040 Luanda, Angola
POC: Mr. Gilles de Matos, Director General,
Branch Manager
Tel: (00244) 228 740 427
Cell: (00244) 923 71 46 44
Skype: manager_agsangola
Monday, July 10, 2017
Page 2 of 184
ITGBL Local Agents
Country:
Argentina
Buenos Aires
WHA
Post:
Bureau:
Local Agents:
1) Argentina International Moving SRL
Suipacha 612, 3rd Floor Office E
1008 Buenos Aires, Argentina
POC: Daniel Oviedo
Tel: 54-11-4325-0500
Transpack Argentina S.A POC and
title: Patricia Fluck Managing Director/ Luciana
Ventura (Traffic Manager)
Address: Av. Bernardo Ader 2250 Munro
B1605FEF · Buenos Aires – Argentina.
Email: [email protected].ar ·
http://redirect.state.sbu/?url=www.transpackcompan
ies.com.ar
Tel: Tel: +54 11 3221 6900 · Fax: +54 11 3221 6901
3) Nazareno Villa Abrille
Sales Manager
ARGENVANS Transportes Internacionales SA
Av. Santa Fe 1780 - Piso 12º - Of 1204
++54 11 4813-2000
(C1060ABQ) - Buenos Aires - Argentina
Email: http://www.argenvans.com.ar
2) Universal Cargo
Tacuarí 202 Piso 1
(C1071AAF) Buenos Aires, Argentina
POC: Lily Campbell
Tel: 54-11-5352-3400/54-11-5352-3403
Email: http://universalcargo.com.ar
Country:
Armenia
Yerevan
EUR
Post:
Bureau:
Local Agents:
2) Globalink
38/28 Ashtots Avenue
Yerevan, Armenia
POC: Rajiv Nagri
Tel: 374-10-539197
1) Gosselin Yerevan
2/6 Gyulbekyan Street
Yerevan, Armenia
POC: Vahram Jordan
Tel: 374-10-268678/ 374-91-402445
3) North-South Transport
4 Charentz Street, Apt. 121
Yerevan 0010, Armenia
POC: Irhan Kent
Tel: 374-10-571399
* shipping only, no packing*
Monday, July 10, 2017
Page 3 of 184
ITGBL Local Agents
Country:
Australia
Canberra
EAP
Post:
Bureau:
Local Agents:
3) Wridgways
Kirby Holland
Ph. 02 6297 5444
2) Allied Pickfords
Ron Doolan
E-Mail [email protected]om.au
Ph. 02 8868 2820
1)Grace Removals
Rebecca Powell
02 6260 1344
4) Crown Relocations
Peter Schacht
E-Mail pschacht@crownww.com
Ph. 02 8787 0417
5)NUSS Relocations
Nigel Saunders
02 9425 4600
Melbourne
EAP
Post:
Bureau:
Local Agents:
1) Allied Pickfords
228 Greens Road, Dandenong
Victoria, Australia 3134
POC: Ron Gates
Tel: 613 9797 1533
Fax: 613 9797 1555
Email: R[email protected].au **
bonded facility **
1) Nuss Relocations
148-152 Browns Road
Noble Park North,
Melbourne,
Victoria, 3174
Australia
Tel: + 61 (03) 8793 4800
Fax: 61 (03) 8793 4888
Imports: Ike Deres
Tel: 03 8793 4800
Exports: Ray Beard
Email: raybear[email protected].au
Tel: 03 8793 4801
Mob: 0413 833 039
1) Grace Removals Group
195/201 Princess Highway, Hallam
Victoria, Australia
Tel: 613 9796 5155
Fax: 613 9796 5221
1) Crown Worldwide (Aust) Pty Ltd
118 Boundary Road
Braeside, VIC 3195
Australia
Ph: 613 8586 7600
Email: Melbour[email protected]
Mike Curtis- mcurtis@crownrelo.com
Karen Taylor- [email protected]
Exports- Russell Barber- email:
rbarber@crownrelo.com
Imports- Sarcha Thorpe- email:
Monday, July 10, 2017
Page 4 of 184
ITGBL Local Agents
Perth
EAP
Post:
Bureau:
Local Agents:
Grace Removals
POC: Linda Liebenberg, Sales Manager
Email: llieb[email protected]
236 Berkshire Road, Welshpool
WA 6058 Australia
Ph: +61 8 94540959
Wridgways
Chelsea Smith
Imports Manager
Wridgways The Worldwide Movers
314 Berkshire Road, Forrestfield WA 6058
Tel: +61 89359 7377
FAX: 61 89359 7378
Email: chelsea.smith@wridgways.com.au
www.wridgways.com.au
Crown Relocations
Stephen Blackwell
State Manager
39 Tomlinson Road
Welshpool WA 6106
Tel: +61 8 9351 7100
Allied Pickfords
John Blunsum
International Supervisor
80 Sheffield Road
Welshpool WA 6106
Phone 61-89334 5555
FAX: 61 89334 5511
Email: John.Blunsum@alliedpickfords.com.au
www.alliedpickfords.com.au
Monday, July 10, 2017
Page 5 of 184
ITGBL Local Agents
Sydney
EAP
Post:
Bureau:
Local Agents:
Grace Removals Group
4 Tucks Road
Seven Hills NSW 2147
Australia
POC: FELIX MAGPANTAY
TEL: +612 9838 5639
FAX: +612 9838 5751
EMAIL:
** customs bonded facility**
Allied Pickfords Export:
Unit 2, 1 Foundation Place
Pemulwuy, NSW, 2145
Australia
EXPORT POC: Steven Vavdinos
Tel: +612 8868 2843
Fax: +612 8868 2811
Allied Pickfords
254 Toongabbie Rd
Girraween NSW 2145
Australia
** bonded facility **
IMPORT POC: Cathy Syfonios,
Tel:+ 612 8848 8106
Fax: 61 2 9636 2466
Website: www.alliedpickfords.com.au
Wridgways
14 Epic Place
Villawood NSW 2163
Australia
EXPORT POC: John Santi
Tel: +61 2 9645 7700
Fax: +61 2 9644 7111
Email: John.Santi@wridgways.com.au
Website: http://www.wridgways.com.au
Import POC: Naomi Yawson,
Tel: : +61 02 9645 7738
F: +61 02 9743 8296
Email: Naomi.yawson@wridgways.com.au
** customs bonded facility**
Unigroup Worldwide UTS -
Chess Moving
13 Bessemer Street
Blacktown NSW 2148
Australia
EXPORT POC:John Peterson
Tel: 61 (02) 9671 8428
Fax: 61 (02) 9671 8485
IMPORT POC: Vijay Lal
Tel: 61 (02) 9671 8400
Fax: 61 (02) 9671 8485
Email: [email protected]om.au
Website: www.chessmoving.com.au
**bonded facility **
Monday, July 10, 2017
Page 6 of 184
ITGBL Local Agents
Nuss Relocations
708b Mowbray Road, Lane Cove
Sydney NSW 2066
Australia
POC: Nigel Saunders
Tel: 61 0 2 9425 4621
Export POC: Janet Reyes
Tel: +61 2 9425 4613
Fax: +612 9420 2914
IMPORT POC: Cindy Ly
Tel: +612 9425 4603
Fax: +612 9420 2914
Email: cindy[email protected]
Website: www.nuss.com.au
** bonded facility**
Crown Relocations
PO Box 2314 Smithfield NSW
2164, Australia
EXPORT POC: Mike Curtis
Tel: +612 8787 0415
Fax: +612 8787 0466
IMPORT POC: Stacey Lohmeyer
Tel: +612 8787 0457
Fax: +612 8787 0466
Monday, July 10, 2017
Page 7 of 184
ITGBL Local Agents
Country:
Austria
Vienna
EUR
Post:
Bureau:
Local Agents:
4) Sobolak International
Moving.Relocations
Stockerauer Strasse 161
2100 Leobendorf
Austria
POC: Reinhold Karpisek
Tel: 43 3362 691 19
** bonded facility **
2)Santa Fee
Relocation Services
Interdean Internationale Speditionsges.m.b.H
(Post shipping contractor)
Eitnergasse 5
A-1230 Vienna
Austria
POC: Janos Penzes
(Corporate Account Manager)
Tel: 43 1 865 4706
Fax: 43 1 865 4708
**bonded facility**
Zdenko Dworak Ges.m.b.H. 5)International
Removals
Schemmerlstrasse 72
1110 Vienna
Austria
POC Mr. Boris Ceselkovski
Tel: +43 1 769 93 63
Email: ceselkovski@zdenkodworak.at
3) E. Fall
International Movers
Hans Fronius Str. 13
A-2380 Perchtoldsdorf
Austria
POC: Otto Schmideg, Manager
Tel: 43 1 865-9533
1) A. Kühner and Sohn GmbH
(Post shipping contractor)
Relocation Solutions
Girakstrasse 15
A-2100 Korneuburg
Austria
POC: Dr. Andreas Bauer-Kuehner
Tel: 43 2262 74544/10
Fax: 43 2262 74544/44
**bonded facility**
Monday, July 10, 2017
Page 8 of 184
ITGBL Local Agents
Country:
Azerbaijan
Baku
EUR
Post:
Bureau:
Local Agents:
3) Globalink Caspian –
25-A Teymur Aliyev Street, English Yard Business
Center,
Baku, Azerbaijan
Tel: +994 12 447 3111, fax: +994 12 447 30 16
POC: Mir Junaid Ahmed, Branch Manager
e-mail: j.ahmed@globalinkllc.com
1) Gosselin Moving Azerbaijan
Ahad Yagubov Street 1/1, Baku Azerbaijan
Tel: +994 12-491-23-81,
POCs: Sabina Jafarova, Branch Manager
John Braeckeveldt, Gosselin Moving-Georgia
e-mail: JohnB@gosselingroup.eu
2) Interdean Ltd
Nobel Ave. 15
AZURE Business Center, Floor 8, Office 39
Baku, Azerbaijan
Tel: +994 12 447 4346, +994 12 448 6485/86
POC: Mr. Vagif Samosud, e-mail:
vagif.samosu[email protected]
Mobile: +994 50 210 7384
Country:
Azores
Ponta Delgada
EUR
Post:
Bureau:
Local Agents:
Oldemiro Cardoso Coelho & Herdeiros
Volta do Paul, #4
9760-512 Praia da Victoria
Terceira, Azores
POC: Mr. Hilario
Tel: 295512917
Fax: 295512943
Email: [email protected] ** bonded
facility **
Agencia de Navegacao Oceanica. Lda.
Av. Alvaro Martins Homen #21
9760-412 Praia da Victoria
Terceira, Azores
POC: Fernando Lima
Tel: 295512080
bonded facility **
Monday, July 10, 2017
Page 9 of 184
ITGBL Local Agents
Country:
Bahamas
Nassau
WHA
Post:
Bureau:
Local Agents:
3)Moving U Places
P.O. Box CB-11575
Nassau, Bahamas
POC: Miquel L. Knowles
Tel: 242-361-3872 or 242-455-8824
Email: movinguplaces@gmail.com
1)Certified Hauling
Airport Industrial Park
Windsor Road
Nassau, Bahamas
POC: Wayde Wallace Jr.
Tel: 242-603-6683 or 242-465-0051
2)A Team Logistics Bahamas Ltd.
P.O. Box CB-12261
Fire Trail Road West
Nassau, Bahamas
POC: Tiffany Moxey
Tel: 242-357-7247 or 242-463-3759
Email: ateamlogbahamas@gmail.com
4)Wide World Forwarding Ltd
P.O. Box N-460
Windsor Road
Nassau, Bahamas
POC: Martin Munroe
Tel: 242-352-3636 or 242-377-5605
Fax: 242-352-1990 or 242-377-3271
Email: martin.munroe@wideworldforwarding.com
Monday, July 10, 2017
Page 10 of 184
ITGBL Local Agents
Country:
Bahrain
Manama
NEA
Post:
Bureau:
Local Agents:
Writer Relocations Bahrain (Registered in Bahrain
as Moving Systems W.L.L)Office 204, Salahhudin
Center Building
Building 100
Road 402
Block 304
Manama
Kingdom Of Bahrain
P.O. Box 2431
Tel: +973-17214270, Fax: +973-17214271
Abdul Karim Nizar : Country Manager : 00973
39958481 : abdul.nizar@writercorporation.com
Simmi Joshi : Sales Manager : 00973 39957123 :
simmi.joshi@writercorporation.com
Sheny Abraham : Asst Finance :
sheny.abraham@writercorporation.com
Tom Pappachan : Move Coordinator :
tom.pappachan@writercorporation.com
Glen Ignacio : Move Coordinator :
glen.ignacio@writercorporation.com
Generic Email :
writerbahrain@writercorporation.com
1) Circle Freight International
P.O. Box 5069
Manama, Kingdom of Bahrain
POC: Sunil Kumar
Tel: 973-17-735-355 or 973-17-731-904
Fax: 973-17-735-193
Email: Sun[email protected].bh Mr. Aleem -
Military Move Supervisor Mob # (+973) 3984-8638;
Monday, July 10, 2017
Page 11 of 184
ITGBL Local Agents
Country:
Bangladesh
Dhaka
SCA
Post:
Bureau:
Local Agents:
M/S Cross Freight Ltd.Address:
206/A (3rd Floor), Tejgaon
Industrial Area, Dhaka-1208,
Bangladesh.
Phone Number: +88 02 98 89825
Fax Number: +88 02 88 27908
Email address: sales@crossfreightbd.
com
POC: Shaheen Reza
Email: shaheen.reza@crossfreightbd.
com
Mobile: 01766698085
Name of Managing Director:
Mahbubul Anam
Email:
mahbubul.anam@crossfreightbd. com
Mobile: 01711563974
Homebound Packers and Shippers
SW(A) 26, Gulshan Avenue
P.O. Box No. GN 6052
Dhaka-1212, Bangladesh
Tel: 880-2-9887872, 9894645-46,
9894745-50
Fax: 880-2-8823416, 8823519
E-mail:
Web: www.homeboundbd.com
Country:
Barbados
Bridgetown
WHA
Post:
Bureau:
Local Agents:
1) Michael Greaves Associates
Carmichael House
Carmichael
St. George, Barbados
POC: Mr. Michael Greaves, Managing Director
POC: Mr. Karl Greaves, Operations Manager
Tel: 1-246-426-2417
Fax: 1-246-435-1847
E-MAIL: info@mgassociates.net /
shipping@mgassociates.net
Ph: + (246) 426-2417
Fax: + (246) 435-1847
Monday, July 10, 2017
Page 12 of 184
ITGBL Local Agents
Country:
Belarus
Minsk
EUR
Post:
Bureau:
Local Agents:
1) Calenberg Vilnius, UAB International Movers
Bukiskes, Avizieniai
LT-14182 Vilniaus raj., Lithuania
POC: Mr. Andrejus Lisovskis
Tel: 370 5 2430004
Fax: 370 5 2430005
Email: calen[email protected];
M&TM Freight LLC 220075, 6B-
1 Promyshlennaya St.
Minsk, Belarus
Phone: +375 44 797 4341
Viber: +357 99751100
WatsApp: +375 44 797 4341 Contact
person:Reinier Reints P: +7-495-268-02-
11 (ext. 164)
M: +7 (916)-812-43-61
E: reinier.reints@mtm-net.ru
w: www.mtm-moving.ru
A: 125362, str. Vishnevaya, 9, Building 1, office №
504, 5 floor BC «IMPERIAL PARK»
Moscow, Russia
4) Interdean Moscow International Relocation
Novocheryomushkinskaya 61, Floor 3
117418 Moscow, Russia
POC: Victor Gordievich
Tel: 7 (495) 933 5232
Minsk:
Oleg Fedorchenko
T: +375 29 6577880
F: +375 17 2057722
E: minsk@interdean.com
3) Corstjens Worldwide Movers Riga
Krasta 103
LV 1019 Riga, Latvia
POC: Olga Petroveca
Tel: 371 67 800 800
Fax: 371 67 800 801
2) Cargo Partner Ltd.
Cargo Partner (BY)LTD,
Promyshlennaja Str. 6B, office 15,
Minsk, 220075, Belarus.
POC: Olga Askolkina, Natalia Kracheva
Phone: +375 17 3462381
Fax: +375 17 3462382
Mobile: +375 29 1180790
Mobile: +375 29 6484822
Monday, July 10, 2017
Page 13 of 184
ITGBL Local Agents
Country:
Belgium
Antwerp
EUR
Post:
Bureau:
Local Agents:
GOVLOG N.V.
Belcrownlaan 23 - 25
2100 Antwerp, Belgium
Brussels
EUR
Post:
Bureau:
Local Agents:
1) Government Logistics NV
Belcrownlaan 23
2100 Deurne
POC: Stephan jr. Geurts
Tel: 00.32.3.360.55.22
3) Putters International
Erasmuslaan 30
B-1804 Cargovil-Zemst
POC:Luc Putters
Tel 00-32-2-255-80.95
Country:
Belize
Belmopan
WHA
Post:
Bureau:
Local Agents:
1)Easy Move Packing
1 ½ Miles Northern Highway
Belize City, Belize
POC: Raul Pelayo
Cel: 501-602-3003
Tel: 501-203-0809
2)Green Movers
# 3 Guerrero Street
Belize City, Belize
POC: Mark Green
Tel: 011-501-662-1058
3)MB Pariente
1053 Graduate Crescent
West Landivar
Belize City, Belize
POC: Miguel Pariente
Tel:501-223-7833
Cel:501-671-3779
Monday, July 10, 2017
Page 14 of 184
ITGBL Local Agents
Country:
Benin
Cotonou
AF
Post:
Bureau:
Local Agents:
CAT LOGISTICS SA
Carré 00059 M, Avlékété
2ème étage de l'immeuble SIVOTRANS - 001 BP
938
Tél: +229 21 31 05 96 / 21 31 09 34
Fax: +229 21 31 09 05
Operation Manager : Hilaire AZANDEGBE
Cel: +229 95 96 40 60 / 98 81 02 61
General Manager : Franck ABALO
E-mail: f.ab[email protected]
Cell. +229 98 81 02 62
+229 95 95 65 13 ***INCOMING
SHIPMENTS ONLY
KANGOUROU LOGISTICS
C/1300 SAINTE RITA
02 BP 1163 Cotonou, Benin
Office tel (229) 96154037,
Manager: Clement GNANSOUNOU
Cell phone (229) 95 42 99 09 E-mail :
kangouroulogistics@gmail.com
***INCOMING AND OUTGOING SHIPMENTS
AEROTACTIC SARL
ZONE FRET AEROPORT DE COTONOU
04 BOX 0131 COTONOU
TEL: +229 21 30 88 20
CEL: +229 97 77 32 78
EMAIL: AEROTACT@BENINWEB.ORG
AGS FRASERS PK4 Zone Industrielle 312
Nvenamede 4021 F
Manager: Jonathan Combarieu
Tel: (229)21335403
Cel: (229)97978333
*** No POVs
shipping FROM Benin Only
Monday, July 10, 2017
Page 15 of 184
ITGBL Local Agents
Country:
Bermuda
Hamilton
EUR
Post:
Bureau:
Local Agents:
Best Shipping
Street Address:
3 Addendum Lane
Pembroke HM 07
Bermuda
Mailing:
P.O. Box HM 335
Hamilton HM BX
Bermuda
Inbound:
Point of Contact:
Name: David Sousa
Phone: 441-294-4411
and
Name: Christina Trott
Phone: 441-294-4415
Outbound:
Point of Contact:
Name: David Sousa
Phone: 441-294-4411
And
Name: Christopher Osborne
Phone: 441-294-4428
Email: cosbor[email protected]
Bonded Warehouse: Yes
Bermuda Forwarders
Street Address:
2 Mill Creek Lane
Pembroke HM 05
Bermuda
Mailing:
P.O. Box HM 511
Hamilton HM CX
Bermuda
POC:
Incoming:
Name: Toby Kempe
Phone: 441-294-6232
Email: Reloin@bermudaforwarders.com
Monday, July 10, 2017
Page 16 of 184
ITGBL Local Agents
Country:
Bolivia
La Paz
WHA
Post:
Bureau:
Local Agents:
2) Express Cargo Services
POC: Arsenio Nina
Phone: 591 2 236-1111
Cell: 591 719-53915
anina@expresscargobolivia.com
La Paz, Bolivia
TOTAL BOLIVIAN MOVING SRL
POC: Carlos Ramos
Phone 1: +591 (2) 242 3060
Phone 2: +591 (2) 241 8582
Email: c.ramos@tobolmoving.com
Web: www.tobolmoving.com
3) Exprinter Liftvans
POC: Jackeline Cano Illanes
Phone: 591 2 222-7861
La Paz, Bolivia
BOLIVIAN MOVERS
POC: Alvaro Orellana
Phone: 591 2 222-1509
Cell: 591 670 00433
Email: aorellana@bolivianmovers.com
Web: www.bolivianmovers.com
DO NOT USE Tisur. Only the agents noted above
are approved for Bolivia.
1) Inbolpack S.R.L.
POC: Fernando Duran
Tel: 591 2 231-7070
Fax: 591 2 239-2036
La Paz, Bolivia
Monday, July 10, 2017
Page 17 of 184
ITGBL Local Agents
Country:
Bosnia-Herzegovina
Banja Luka
EUR
Post:
Bureau:
Local Agents:
See Sarajevo
Mostar
EUR
Post:
Bureau:
Local Agents:
See Sarajevo
Sarajevo
EUR
Post:
Bureau:
Local Agents:
3) Interdean Relocation Services
Sarajevo, Bosnia and Herzegovina
Put života 14, 71000 Sarajevo, BiH
Contact person: Adi Catibusic
Sales / Operations
T: + 387 33 525 143
M: + 387 63 377 561
F: + 387 33 525 143
E: adi.catibus[email protected]
***Bonded Facility
2) AGS Sarajevo
Luzansko Polje 7
Ilidza, Sarajevo
Bosnia – Herzegovina
POC: Mr. Jasmin Moro
Mobile: +387 61 192 086
Tel: 387 33 761 460
Fax: 387 33 761 461
***Bonded Facility
1) Move One ***
Ismeta Alajbegovica Serbe 30
Stup, Sarajevo
Bosnia -Herzegovina
POC: Mr. Fuad Merzic
Mobile: +387 61 133 002
Tel: 387 33 765 195
Fax: 387 33 765 196 ***
***Bonded Facility
Monday, July 10, 2017
Page 18 of 184
ITGBL Local Agents
Country:
Botswana
Gaborone
AF
Post:
Bureau:
Local Agents:
MR MOVE WORLDWIDE
UNIT H IMAGE PARK
PLOT 28900, GABORONE WEST
GABORONE
TEL: 392 7595
CTC: NIELS HENRIKSEN
3) CROWN RELOCATIONS
PLOT 14387, NEW LOBATSE ROAD
GABORONE WEST INDUSTRIAL
GABORONE
TEL: 316 5253
STEPHEN GOULDING
EMAIL: sgoulding@crownww.com
2) AGS FRASERS INTERNATIONAL
PLOT 14398, NEW LOBATSE ROAD
GABORONE WEST INDUSTRIAL
GABORONE
TEL: 392 2558
CTC: GERRY NAUDE
1) ELLIOTT INTERNATIONAL
UNIT 4/B/2, PLOT 22098
BDC WESTERN INDUSTRIAL ESTATE
GABORONE
TEL; 391 2531
CTC: BRENT ROUSE
Monday, July 10, 2017
Page 19 of 184
ITGBL Local Agents
Country:
Brazil
Brasilia
WHA
Post:
Bureau:
Local Agents:
1) Fink Transportes S.A. ***
STRC Trecho 2, Conjunto D lotes 1-2
CEP: 71225-524, Brasilia DF., Brazil
POC: Mr. Arnaldo Assis, Director
Tel: 55 61 3233 1880
Fax: 55 61 3233 1999
Email: arnaldo.fink@terra.com.br
**** following customs clearance, secure
warehouse facility ***
Email: finkbsb@terra.com.br
2) Granero Transportes Ltda.
STRC Trecho 3, Conjunto B, Lote 4
Brasilia DF Brazil, CEP: 71.225-500
POC: Fausto Rocha Ribeiro, Int'l Dept. Manager
Tel: 5561 3233 3070
Fax: 5561 3234 2716
Website: www.granero.com.br
Recife
WHA
Post:
Bureau:
Local Agents:
1) Transportes Frey
Rue Carlos Pena Filho
170 Jiquia Recife - PE 50850-030 Brazil
POC: Antonio Gomes, Jr.
Tel: 55-81-3428-3277
Fax: 55-81-3428-7791
2)Transportes Fink
Fernanda Viana
Tel 5521-3410-0716
Email fviana@fink.com.br
Rio De Janeiro
WHA
Post:
Bureau:
Local Agents:
2) Teamwork International Moving
Avenida Brasil, nº. 33.809 B
Bangu, Cep: 21852-002
Rio de Janeiro, RJ, Brasil
POC: Jania Pirete Tel:(5521) 2481-
2531
Fax: (5521) 3351-3569
1) Transportes Fink S.A.
Estrada dos Bandeirantes 2.856
Jacarepagua
Rio de Janeiro – CEP: 22775-110
Rio de Janeiro – Brasil
POC: Ms. Laura Ganon, General Manager
POC: Ms. Marcela Britto (in/out shipments
Supervisor)
Tel: 55 21 3410-9715
Monday, July 10, 2017
Page 20 of 184
ITGBL Local Agents
Sao Paulo
WHA
Post:
Bureau:
Local Agents:
1) Fink Transportes S.A.
Rua Cardeal Santiago Luiz Copello, 81
CEP: 05308-000 Sao Paolo - SP - Brazil
POC: Cristiane Balista, Director
Tel: 55 11 3839 5401
Fax: 55 11 3835 3366
General Email: fink[email protected]
Country:
Brunei
Bandar Seri Begawan
EAP
Post:
Bureau:
Local Agents:
Morley & Co. (B) Sdn. Bhd.
7A Jln Sg. Buloh II
Spg. 705, Jln Muara BU 1329
Negara Brunei Darussalam
POC: Paul Morely Charles, General Manager
Tel: 673-279-0563/ 279-0705/ 279-0569
Fax: 673-279-0563
Country:
Bulgaria
Sofia
EUR
Post:
Bureau:
Local Agents:
1) Orbit Ltd.
International Forwarding & Moving
Member of Orphee Beinoglou Group
16, Prodan Tarakchiev Str.
1540 Sofia, Airport Area
Bulgaria
POC: Ludmil Rangelov
Central Tel.: +359 2 970 6300/400/500
Direct Tel: +359 2 970 6311,
Cell : +359 89 990 3339
Fax: +359 2 970 6333
www.orbit.bg
2) Matrix Relocations LLC
Building 12, Business Park Sofia
1766 Sofia, Bulgaria
Tel: +359 2 807 6633
Fax: +359 2 807 6631
POC: Dessislava Bosman
Email 1: dessislava.bosman@matrixrelo.com
-----------------------
Monday, July 10, 2017
Page 21 of 184
ITGBL Local Agents
Country:
Burkina Faso
Ouagadougou
AF
Post:
Bureau:
Local Agents:
3) SDV – Bollore, Africa Logisitcs Mr. Michael
Bassinga, Responsible Service Aerien
32, rue de L”unicef 01 BP 379 Ouagadougou 01
Tel: 226-50-31-77-55, 226-50-31-12-03
Fax: 226-50-31-25-08
2) TRANS'DEM
01 BP 163 Ouagadougou 01, Sector 15 Ouaga
2000
Rue de la Jeunesse
Ouagadougou,. Burkina Faso
POC: Bachetta Laurent
Tel: 226-50-37-67-30
Fax: 226-50-37-67-31
1) AGS Worldwide Movers
Zone du Bois, 01 BP
1767 Ouagadougou, Burkina Faso
POC: Antoine Secretan
Tel: 226-50-36-16-79
Fax: 226-50-36-12-24
Monday, July 10, 2017
Page 22 of 184
ITGBL Local Agents
Country:
Burma
Rangoon
EAP
Post:
Bureau:
Local Agents:
1) Crown Relocations ( Crown Worldwide Movers )
# 790 ( Room #702) Danathiha Center
Bogyoke Aung San Street, Lanmadaw Township
Yangon, Myanmar
POC: Daw Su Htway Win, General Manager
Tel: (951) 223 288 x702
Fax: (951) 229 212
Email: yangon@crownrelo.com;
3)N.M.T. Ltd.
#123 – 2nd Floor, 42nd Street
Botataung Township
Yangon, Myanmar
Tel: 951-245854 , 951-380389 Fax:951-392424
POC: Daniel RAJIV
e-mail: NMT@mptmail.net.mm
4) Schenker (Thai) Ltd., Yangon Branch
POC: Aung Kyaw Soe Thu (Branch Manager)
#59 A, U Lun Maung Street, 7 Mile, Mayangone
Tsp., Yangon, Myanmar
Phone/Fax: + 95 1 651 250, 667 686, 666 646
Mobile : + 95 9 4210 960 12
Santa Fe Mobility Services (Myanmar) Ltd.,
F42, Block B Pearl Centre
Kabar Aye Pagoda Road
Bahan Township, Yangon
Tel: +95 9 30088196; +95 9 975727752; +95 9
975727753
Website: http:// www.santaferelo.com
2) Asian Tigers Mobility
Room 504, MMG Tower
#44/56, Kannar Road
41st-42nd Street
Botataung Township
Yangon, Myanmar
Phone # (951) 250 290
Mobile (959) 506 3050
Fax : (951) 252 313
Attn: Ruud J.M. von Martels, Director
e-mail: ruud.vm[email protected]om
Monday, July 10, 2017
Page 23 of 184
ITGBL Local Agents
Country:
Burundi
Bujumbura
AF
Post:
Bureau:
Local Agents:
2) AGS Frasers Burundi
Avenue Teza, Quartier Asiatique
BP 2762 Bujumbura, Burundi
Tel : +257 22 24 58 04
Direct : +257 22 24 58 05
Mobile: +257 76 934 724 / +257 78 809
801 POC:
Francis LECLET
E-mail : manager[email protected]
Email address for US agent contact: ITGBL-
1) 2.BOLLORE AFRICA LOGISTICS (former
SDV TRANSAMI )
POC: Roger Nkubito
Tel: 00257 22 22 96 93
Fax: 00257 22 22 58 95
Cell: 00257 79 910 378
Email: roger[email protected]
Monday, July 10, 2017
Page 24 of 184
ITGBL Local Agents
Country:
Cambodia
Phnom Penh
EAP
Post:
Bureau:
Local Agents:
3) JVK-NAGA Movers Ltd.
1157 National Road #2, Bldg B
Sangkat Chakangrea Leu, Khan Mean Chey
Phnom Penh, Cambodia
Tel: 855-23-216-781
Fax: 855-23-216-751
POC: Mark Donohoe
Tel: (855) 23 724 746
Fax: (855) 23 366 323
Email: mark.donohoe@jvkasia.com
** bonded facility **
1) Asian Tigers Transpo
International (Cambodia) Ltd.
86 Street 160
Phnom Penh, Cambodia
POC: Paul Glew, Country
Director
Tel: (855-23) 880 951
Fax: (855-23) 880 952
Email: paul.glew@asiantigers-
cambodia.com
Website:
www.asiantigersgroup.com
** bonded facility **
4) Crown Worldwide Ltd.
(Cambodia)
115-116 Street, 335, Corner 542,
Boeung Kok 2
Khan Toul Kork, Phnom Penh,
Cambodia
POC: Frank P. Kursteiner, Country Manager
Email:fkursteiner@crownrelo.com
Tel: 855-23 881 004
Fax: 855-23 884 451
Website: www.crownrelo.com
** bonded facility **
2) Circle Worldbridge International
Ltd.
#104A, First floor of Hong Kong
Center, Prah Sothearos Blvd.
Phnom Penh, Cambodia
POC: Mr. Sear Rithy
Tel: (855) 23 216 049
Fax: (855) 23 224 453
Email: cfi@camnet.com.kh
** bonded facility **
Monday, July 10, 2017
Page 25 of 184
ITGBL Local Agents
Country:
Cameroon
Douala
AF
Post:
Bureau:
Local Agents:
Yaounde
AF
Post:
Bureau:
Local Agents:
2) CODEM AGS Groupe
Elig Edzoa Area
Box 6900
Yaounde, Cameroun
POC: Herve Bax de Keating
Tel: (237) 22 20 33 25
Fax: (237) 22 20 33 24
Cell: (237) 99 50 34 12
1) MAC PAC INT'L
1321 RUE CHARLES BINDZI
B.P 1095
YAOUNDE - CAMEROUN
Tel: 00 237 22 20 41 74
Fax: 00 237 22 20 41 75
ATTN: MR FRANCK HERTZ OR MR ALAIN HERTZ
Monday, July 10, 2017
Page 26 of 184
ITGBL Local Agents
Country:
Canada
Calgary
WHA
Post:
Bureau:
Local Agents:
1) TR Westcan Inc./Tippet-Richardson
POC: Robert Montgomery
TR International Division
2905 37th Avenue NE
Calgary AB T1Y 5Z9
http://www.tippetrichardson.com/
T 403.299.9700 | F 403.299.9750 | TF
800.842.4788
2)AMJ Campbell
POC: Barry Byman
International Corporate Sales
1881-120 Ave NE
Calgary, AB T3K 0S5
bbyman@amjcampbell.com www.amjcalgary.com
Direct: 403.204.6230
Bus: 403.273.1220
Fax: 403.248.7479
3)Sstarline Overseas Moving
NATE EDWARDS | vice president
t : 403.720.5378 | tf : 800.267.9958 | c :
403.471.0020
[email protected] | www.hsrelogroup.com |
www.starlineoverseas.com
POC: Grace Stypka
Starline Overseas Moving
Direct: 780-453-0496
Toll Free: 800-267-9958 Main: 780-453-6777
Fax: 587-473-9014
Monday, July 10, 2017
Page 27 of 184
ITGBL Local Agents
Halifax
WHA
Post:
Bureau:
Local Agents:
5) Maritime Moving and Storage, Allied Van Lines
51 Thornhill Drive
Burnside Industrial Park
Dartmouth, Nova Scotia B3B 1R9
POC: Jack Flemming, President and Owner
POC: Norman Burke, Financial Officer
Tel: 902-468-6868
1) Burgess Transfer, United Van Lines
20 Oland Court, Burnside Industrial Park
Dartmouth, Nova Scotia B3B 1V2
POC: Graham Burgess, Co-Owner
Tel:902-468-2929, 1-800-565-2929
2) Premiere Van Lines, Atlas Van Lines
31 John Savage Avenue
Dartmouth, Nova Scotia B2B 2C9
POCL Jessica Brown, Senior Sales Executive
Tel: 902-468-4313
Email: jbrown@premierevanlines.com
3) Guardian Transfer and Storage, North American
Van Lines
210 Joseph Zatzman Driver
Burnside Industrial Park
Dartmouth, Nova Scotia B3B 1P4
POC: Dave Taylor, President and Co-Owner
Tel: 1-800-668-1353
Email: dtaylor@guardiantransfer.com
6) Halifax Transfer and Storage, Allied Van Lines
5 Burley Court
Burnside Industrial Park
Dartmouth, Nova Scotia B3B 2A3
POCK: Margaret Gray, Sales Representative
Tel: 902-468-6683
Email: M.gray@halifaxtransfer.ns.ca
4) AMJ Campbell Van Lines, Atlas Van Lines
15 Williams Avenue
Burnside Industrial Park
Dartmouth, Nova Scotia B3B 1X3
POC: Mike Duffy, Sales Consultant
Tel 902-481-2040
Email: mduffy@amjcampbell.com
Montreal
WHA
Post:
Bureau:
Local Agents:
2) AMJ Campbell International
1475, 55ieme avenue
Dorval, Quebec, Canada
H9P 2W3
Tel: 1 800 874 1071
POC: Eric Belanger
1) Martel Express (Montreal) INC. (Member of
United Van Lines)
10105 Boul. Henri-Bourassa West
Montreal, Wuebec, Canada H4S 1A1
POC: Mathieu Valade
Tel: 514-331-3311
Fax: 514-331-0303
Email:
Monday, July 10, 2017
Page 28 of 184
ITGBL Local Agents
Ottawa
WHA
Post:
Bureau:
Local Agents:
1) AMJ Campbell
2710 Stevenage Dr
Ottawa, ON
POC: Claude Martel 613-737-0000
cmartel@amjint.com
2) Outaouais Moving
150 Jean Proulx
Gatineau, QC
POC: Kym Leroux 819-771-1634
Kym@outaouaismoving.com
3)Campbell Moving Systems
165 Iber Rd,
Stittsville, ON
K2S 0L5
POC: Murray Crosby murrayc@campbellmoving.ca
Quebec
WHA
Post:
Bureau:
Local Agents:
3) CDP Inc.
1010, ave. Godin
Quebec (Quebec) G1M 2X(
POC: Mr. Jacques Gobeil
Tel: 418-687-3830 or 1-800-663-3820
Fax: 418-687-4419
Website: http://gcdp.ca/contact/php
1) Demenagement Ste-Foy
445 Mendel Street
Quebec (Quebec) G1X 4B9
POC: Mr. Julien Richard
Tel: 1-800-463-2606
Fax: 1-418-872-2464
Website: http://www.demenagementstefoy.com
Monday, July 10, 2017
Page 29 of 184
ITGBL Local Agents
Toronto
WHA
Post:
Bureau:
Local Agents:
1) Intercontinental Van Lines
26 Riviera Drive, Unit #1
Markham, Ontario, L3R 5M1
POC: Tim Garside - President
Tel: 905-946-859 / 800-533-5247
Fax: 905-946-1798
Email: timg@intercontinentalgroup.com Web-site:
www.intercontinentalgroup.com
2) Global International
450-3 Esna Park Drive
Markham, Ontario, Canada L3R 1H5
POC: Jim Petrakos. President
Tel: 905-475-1990/800-230-8741
Fax: 905-475-9542
simeona@globalintlcanada.com
4)Armstrong Moving
630 Secretariat Court
Mississauga, Toronto, ON L5S 2A5
POC: Daniel Renaud
daniel@armmove.com
905-795-6780 Fax-905-670-0764
3) Royal Moving and Storage
2301 Royal Windsor Drive, Unit 5
Mississauga, Ontario Canada L5J 1K5
POC: John Ho, Managing Partner
Tel: 905-823-6655 or 1 800 667 6046
Fax: 905-823-9220
E-mail: johnho@kms-royalmoving.com
Monday, July 10, 2017
Page 30 of 184
ITGBL Local Agents
Vancouver
WHA
Post:
Bureau:
Local Agents:
Bandstra Moving Systems ltd
9920 River Drive
Richmond, BC V6X 3S3
POC: John Bandstra
Office 604-273-5111
Fax 604-279-1471
Tippet Richardson
Peter van den Berg
M + 1. 604.317.1934 - [email protected]
TR INTERNATIONAL DIVISION
8035 North Fraser Way
Burnaby (Vancouver) BC V5J 5M8
T 604.324.5015 | F 604.324.2047 | TF 1-800-771-
5015
4) Crown Worldwide Group
2112 Indian Fort Drive
Surrey, BC V4A 3L8
POC: Oleg Sverdin
Tel: (888) 531-2609
Email: Osverdlin@crownrelo.com
3) Bekins World Wide Moving
14251 Burrows Road, Suite 101
Richmond, BC V6V 1K9
POC: Peter Knight
Tel: (604) 214-4444
Email: peter@bekinsworldwide.com
2) Williams Moving International
2401 United Boulevard
Coquitlam, BC V3K 5Y3
POC: Cynthia Making
Tel:(604) 945-2517
Email: cmaking@williamsinternational.com
1) Salmon's Transfer Ltd.
9500 Van Horne Way, Suite 100
Richmond, B.C. V6X 1W3
POC: Lynne Davies-Brown
Tel: (604) 273-2921
Email: lynne@salmonstransfer.com
Winnipeg
WHA
Post:
Bureau:
Local Agents:
1)Premiere Van Lines
1373 Spruce Street
Winnipeg, MB R3E 2V8
Ph: 204.925.7795
2) AMJ Campbell
1333 Niakwa Road E, #12
Winnipeg, MB R2J 3T5
Ph: 204.654.9116
Email: info@amjwinnipegmovers.com
Monday, July 10, 2017
Page 31 of 184
ITGBL Local Agents
Country:
Cape Verde
Praia
AF
Post:
Bureau:
Local Agents:
2) TIBA - Cabo Verde
Rua Andrade Corvo num.17-2º Plateau - Praia -
Santiago
POC: Ineida Garcia –email:
[email protected]/capeverdedesk@tibagroup.
com – Tel: (238) 261-8541 and Cell: (238) 918-
3815
capeverdede[email protected] Angela
Rodrigues Email:
arodrigues@tibagroup.com Cell:(238) 910-2262
3)Agencia Fernandes e Monteiro, Lda
Rua Serpa Pinto, nr.57
Plateau-Praia-Santiago
POC: Carla Brito/Water Serra-Manager
Tel: (238) 261-9838
Moblie: (238) 993-4743
Email:[email protected]om/geral@fernadesmonte
iro.com
1) AGS Cabo Verde Mudancas LDA
24, Rua da UCCLA - Achada Sto. Antonio
CP 225-A
Praia, Cape Verde
POC:Yoann Lacerda
Tel: 238 262 36 22
Website: www.agsworldwide-movers /
www.agsfrasers.com
4)CV Cargo, Lda
Agente Transitario
CV Cargo Cidade de Lisboa, CP-80C
Fazeda- Praia
Cabo Verde
POC: Hermar Silva
Phone: (238) 530-9637
Cel: (238) 581-9899
Fax: (238) 261-8344
Monday, July 10, 2017
Page 32 of 184
ITGBL Local Agents
Country:
Central African Rep.
Bangui
AF
Post:
Bureau:
Local Agents:
4) AGS Centrafrique *
Immeuble SOCATRAF Port Amont
B.P. 1468
Bangui, Central African Republic
Tel: 236 21610182/ 75054688
Fax: 236 21611378
Email: ag[email protected] or
* sole packing company for post
1) SDV Centrafrique **
Rue Parent, B.P. 32
Bangui, Central African Republic
Tel: 236 21614822
Fax: 236 21614278
2) TTCI Centrafrique **
Rue Martin Luther King
B.P. 1564
Bangui, Central African Republic
Fax: 236 21616050/ 21617751
3) SCAFE **
Avenue Barthelemy Boganda
B.P. 929
Bangui, Central African Republic
Tel: 236 21619261
Email: scafebgui@yahoo.fr or [email protected]
** freight forwarders
Country:
Chad
N'djamena
AF
Post:
Bureau:
Local Agents:
Monday, July 10, 2017
Page 33 of 184
ITGBL Local Agents
Country:
Chengdu
Chengdu
EAP
Post:
Bureau:
Local Agents:
6)UniGroup Relocation
808-2, Idealism Center, No. 38, Tianyi Street, High-
Tech Zone, Chengdu, China
POC: Aimee Zhang
Tel: +86-28-8528 7058 / +86 13060022902
Fax: +86-28-8528 7078
Email: aimee_zhang@unigrouprelocation.com
3)Crown Relocations (Chengdu)
Address: Room 821, Building C, Poly Center, Jinxiu
Road no.1, Wuhou District, Chengdu, China
POC: Sheryl Song
Tel: +86 28 86080361
Fax: NA
Email: ssong@crownww.com
4)JVK MAGELLAN INTERNATIONAL MOVERS
LTD.,
Address: #143-9 Wulidun Dong Jie, Jinniu District,
Chengdu, China.
POC: Sissi Yuan
Tel: 86-28-68068700/86-139 0809 8584
Fax: 028-68068700
2)Asian Tigers K.C. Dat (China) Ltd. Chengdu
office Room 502,KEN Building, No.22, Section1,
First Ring Road South, Wuhou District, Chengdu
Sichuan Province,
610041 Tel:
+86 2885215526 POC: Jackson
Shen Mobile: +8615900693003 Email:
1) SINO SANTA FE INTERNATIONAL
TRANSPORTATION SERVICES CO., LTD
Address: Fl. 2, Tower 3, Ascott Raffles City,
Section 4, South Renmin Road, Wohou District,
Chengdu, China
POC: Amanda Qiao
Tel: 86-28 85226788/86 13942095112
Cristina.li@santaferelo.com;
7)AGS Four Winds Chengdu
Address: RM 1305, Building 2-2, Sun Dynasty
International Towers, No.27 South Renmin Road,
Chengdu, China
POC: Lucy Luo
Tel: +86 28 8529 3491/86 13880308256
Fax: +86 28 8529 3492
Email: lucy.luo@agsfourwinds.com
5)Sirva international Freight forwarding (Shanghai)
Co., Ltd., Chengdu Branch
Address: Room 1303, building 2, Dading Century
Plaza, No. 387 Tianren road, High-Tech Zone,
Chengdu, China 610094
POC: Rick Yuan
Tel: 86- 28-85126262/86-13348855569
Fax: 86-28-8512 6449
Email: r[email protected] or
Monday, July 10, 2017
Page 34 of 184
ITGBL Local Agents
Country:
Chile
Santiago
WHA
Post:
Bureau:
Local Agents:
DECAPACK
Contact:Andres Gonzalez Mera
Phone;+56.2 2488 10 00
Address: Claudio Arrau 9452 Pudahuel
Santiago – CHILE
REMSSA
Contact: Maria Eugenia Rojas
Phone: (562) 2775-9990
E-mail: rems[email protected]
Address: Lope de Ulloa 1.885, Quinta Normal,
Santiago-Chile
WARD VAN LINES
Contact: Pablo Soffiato
Phone: (562) 2663-6700 Ext 711
Address: Américo Vespucio 2050,
Quilicura, Santiago-Chile.
UNIPACK
Contact: Luis Silva
Phone: (562) 2799-7000
E-mail: [email protected]; info@ unipack.cl
Address: Avda. Pdte. Eduardo Frei Montalva 6070,
Quilicura, Santiago-Chile.
Monday, July 10, 2017
Page 35 of 184
ITGBL Local Agents
Country:
China
Beijing
EAP
Post:
Bureau:
Local Agents:
Asian Tigers K.C. DAT (China) Ltd.
No. 13 XinZhongXiLi, Room 302
Grand Rock Plaza, DongCheng District
Beijing, 100027 China
POC: Lewis Turner, General Manager ( Sales and
Marketing )
Tel: 86-10-6415-1188
Fax: 86-10-6417-9579
Email: Lewis.Turner@AsianTigers-Chian.com
Web-site: www.AsianTigersGroup.com ** customs
bonded warehouse **
**AGS Four Winds International Transport Service
(Shanghai) Co., Ltd Beijing Branch
Address: Room 2-090, Building 5, North Block,
Shou Kai Bo Jun, No. 8 Xin Dong Road, Chaoyang
District, Beijing, China.
Tel: 8424 3050 Ext. 217
Fax: 8424 3059 Ext. 201
Contact: Lynette Du
Title: Customer Service Coordinator
Email: lynette.du@agsfourwinds.com
China Way International Moving & Warehousing
Add: Bldg.10, Area 2, Anhuaxili, Chaoyang District,
Beijing, China 100011
Contact: Ms. Sally Zhong
Tel: 8610 6423 5750
Fax: 8610 6425 4795
Email: sally@chinawaygroup.com
beijing@chinawaygroup.com
Web site: www.chinawaygroup.com
UniGroup Relocation- Beijing
Room 7A 16, East Wing, Hanwei Planza, No 7
Guanghua road, Chaoyang district, 100004,
Beijing, China
POC: Sophia Cheng, Branch Manager
Tel: 86-10-6561-0688
Fax: 86-10-6561-6980
Website: www.unigrouprelocation.com
Crown Relocations
Crown Worldwide (China) Co. Ltd.
Joshua Rose
General Manager – Central China
No. 16 Xingmao 1st Street, Tong Zhou Logistics
Park Majuqiao Town,
Tong Zhou District,
Beijing, China 101102
Tel : +86 10 5801-8088
Mobile: +86 156 1875 6593
Email: jrose@crownww.com
http://redirect.state.sbu/?url=www.crownrelo.com
JVK Magellan International Movers, Ltd.
Room 26B, Block Two, Bauhinia court
No. 30 Dongsanhuan Beliu Road
Chaoyang District, Beijing 100023, PR China
POC: Paul Sutton
Tel: 86-010-8762 5047
Fax: 86-010-8762 5281
Email: be[email protected] or
Monday, July 10, 2017
Page 36 of 184
ITGBL Local Agents
Sino Santa Fe International Transportation
Services Co., Ltd.
No. 2, Street No. 8, Beijing Airport Logistics Zone
Beijing 101300 China
POC: Chad Forrest, Division Manager
Tel: 86-10-6947-0688
Fax: 86-10-6947-0699
Email: cforr[email protected].cn
Website: www.santaferelo.com ** customs
bonded warehouse **
Sinotrans Beijing Company
Wang Si Ying Chaoyang
Beijing 100016 China
POC: Wan Ke, Sales Manager
Tel: 86-10-8739-9552
Fax: 86-10-8739-9360
Cell: 13911153625
Email: Wanke@sinotransbj.com ** customs
bonded warehouse **
Trans Dragon International Co.
No. 18 Dong Si Huan Zhong Lu
Beijing, China
POC: Simon Zhao
Tel: 86-10-8777-6092/6093/6094
Fax: 86-10-8777-6095
Cell: 13910713182
customs bonded warehouse **
Continental International Moving
26B, BLDG B, BAUHINIA COURT,
NO. 30 DONGSANHUAN BEILU,
CHAOYANGDISTRICT,
BEIJING, CHINA 100026
POC: MR. ZHANG QING
TEL: +86 10 8762 5110
FAX: +86 10 8762 5281
** customs bonded warehouse **
Asian Express International Movers
Room 2908, Tower 6, SOHO New Town
88 Jiangouo Road
Beijing, China
POC: Michael Schopp
Tel: 86-10-8580-1471
Fax: 86-10-8580-1475
Cell: 13601304760
Email: mike@aemovers.com.hk
Monday, July 10, 2017
Page 37 of 184
ITGBL Local Agents
Country:
China- All other points
Wuhan
EAP
Post:
Bureau:
Local Agents:
1)
汉环球物流有限公司
Wuhan Huanqiu Wuliu Co. Ltd
POC Daisy Zha: 134 7602 8002 daisy.zha@my-
glc.com
3)Santa Fe Relocation service, POC:
Thomas Morocz
Branch Manager – Chengdu, Nanjing & Wuhan
Santa Fe Relocation Services
Tel: +86 28 8522 6788 ext. 816
Fax: +86 28 8522 6012
Mobile: +86 176 0801 7207
Email: thomas.mo[email protected]
AGS Wuhan Ms.
Monica Lee
email:Monica.le[email protected]
Branch Manager
Tel :+86 27 8571 7850
Fax:+86 27 8571 5196
Mobile :+86 139 7140 3013
Address :Room 2028,20/F, Zhongshan Plaza,577
Jiefang Avenue,Wuhan ,Hubei Province,430022
China .
Crown Worldwide (China) Co. Ltd.
Crown Building, No. 59, Lane 725-75,
Sui De Road Shanghai, China 200331
POC: Mr. Joshua Rose
+86 21 6250 8820 (main line) ext. 699
+86 156 1875 6593 (mobile)
jrose@crownww.com
www.crownrelo.com
Monday, July 10, 2017
Page 38 of 184
ITGBL Local Agents
Country:
Colombia
Bogota
WHA
Post:
Bureau:
Local Agents:
1) Aviomar S.A.
Avenida El Dorado #96 - 47
Bogota, Colombia
POC: Miguel Angel Florez, General Manager, e-
mail address: mflorez@aviomar.com.co , cell
Phone #: 313 293 5407 , Phone #: 555 1757
***BONDED Facility***
2) ABC Logistics Cargo's POC
Calle 24, 95-12 Bodega 45,
Parque Industrial
Portos, Colombia
POC: Maria Andrea Rodriguez, President
Tel: 422 2383/ 422 2388
Fax: 422-2380
***BONDED WAREHOUSE***
Portan S.A.
Calle 19 # 32 - 49
Bogota, Colombia
POC: Paula Colmenares, Manager
Tel: 277-0401/ 277-0441/ 565-8421/ 562-1232/
562-1253
Fax: 562-0618
3) Aviatur S.A.
Calle 40 102-24
Bogota, Colombia
POC: Juliana Cruz
Tel: 422100
Fax: 4180584
Email: julia[email protected]
***BONDED WAREHOUSE***
Country:
Congo, Republic of
Brazzaville
AF
Post:
Bureau:
Local Agents:
CODEM
PO Box 1280
Brazzaville, Republic of the Congo
POC: Mr. Matsiona Paul
Tel: 242 816124/ 5518374/ 6664286
1) DEMEX
PO Box 15036
Brazzaville, Republic of the Congo
POC: Mr. Wilfride Nzouka
Tel: 242 813417/ 5218388/ 5517091
Email: demex0042000@yahoo.fr
Website: www -congo.com
SDV Congo
Avenue Felix Eboue, PO Box 2345
Brazzaville, Republic of the Congo
POC: Mr. Yvon Vancoppenalle
Tel: 242 6666156
Monday, July 10, 2017
Page 39 of 184
ITGBL Local Agents
Country:
Costa Rica
San Jose
WHA
Post:
Bureau:
Local Agents:
Adriana Montesdeoca
Mudanzas Mundiales S.A.
Ph (506) 2207-6936
Central (506) 2207-6900
E-mail amontesdeoca@gmm.cr
www.gmm.cr
WINMOVERS. Mudanzas del Oeste, S.A.
Address: De Multiplaza de
Escazu, 800 mts norte, Complejo Attica, bodega
#10.
Phone number: 506-2215-3536
Fax Number: 506-2215-3530
Contact person: Edwin Obando Z. email:
[email protected]. Cel. 506-8381-6511
Mario Escalante Z.
email: m[email protected]. Cel. 506-
8812-9574
Edwin Obando Jr.
email: [email protected]. Cel. 506-8812-
8262
Fabian Ortiz
APA Worldwide Movers
Centro Colón Building, Suite 1-14
San José, Costa Rica
e-mail: fortiz@apaworldwidemovers.com or
info@apaworldwidemovers.com
Tel : (506) 2233-4785
Cel¨: (506) 8335-6464
www.apaworldwide.com
Patricia Fuentes
ABC Mudanzas
Tel:(506) 2258-2400
Toll Free USA & Canada
1-877-750-0237
Fax:(506) 2256-1039
Skype: pfuentes70
Country:
Cote D'Ivoire
Abidjan
AF
Post:
Bureau:
Local Agents:
Packing Service International
G30 Rue Des Majorettes à Bietry
07 B.P. 66
Abidjan 07, Cote d'Ivoire
POC: Jean Pierre Ceron, Director
Tel: (225) 21-25-27-17
Fax: (225) 21-25-28-13
Email: demenagement@packing-service.com
AGS FRASERS COTE D’IVOIRE
21 rue de l’industrie – Zone 3
ABIDJAN
Tel +225 21 25 73 73 / 74 74
POC : Guillaume DEHEM / Director : to manager-
[email protected] / Mob +225
59 59 07 67
Monday, July 10, 2017
Page 40 of 184
ITGBL Local Agents
Country:
Croatia
Zagreb
EUR
Post:
Bureau:
Local Agents:
Gosselin Croatia
Međimurska ulica 21
10000 Zagreb
Croatia
POC: Zoran Bilandzija
Phone:+385 1 5805 728
Mob: +385 95 3908120
Tomić d.o.o.
Savska cesta 141
10000-Zagreb
POC: Diana Tomic
Tel:+ 385 1 6055148
Fax.:+ 385 1 6055940
E-mail: diana.tomic@tomic-spedicija.hr
1) Zagreb-Dean d.o.o.
XIV Podbrezje 19
10020 Zagreb, Croatia
POC: Mr. Nenad Leskovar
Tel: 385-1-655-5270
Fax: 385-1-655-5280
Email: Zagreb-dea[email protected]
2) AGS Zagreb
Buzinski prilaz 21. Buzin
10010 Zagreb, Croatia
POC: Martin de Survilliers
Tel: 385-1-660-8304
Fax: 385-1-660-8155
Email: manager[email protected]
4) Move One Zagreb
Zupanjska 10
10000 Zagreb, Croatia
POC: Mr. Danijel Lackovic
Tel: 385-1-363-6065
Fax: 385-1-363-5157
moving@moveonerelo.com
Credo d.o.o.
Vincenta iz Kastva 21
Zagreb 10000
POC: Piero Pejic/Jennifer Russell
Phones: 385-1-6171449; 385-98-353167
Country:
Cuba
Havana
WHA
Post:
Bureau:
Local Agents:
Monday, July 10, 2017
Page 41 of 184
ITGBL Local Agents
Country:
Cyprus
Nicosia
EUR
Post:
Bureau:
Local Agents:
1) Orbit Moving and Storage
Member of Orphee Beinoglou Group
22 KARAVOSTASIOU STREET,
DHALI INDUSTRIAL AREA, CY 2540, NICOSIA,
CYPRUS
POC: Ms. Natasha Tavoukjian
Tel: 357 22 871471 Cell:
00357 99 68 75 63
Fax: 357 22 817122 Email:
Website: www.orbitcy.com
Monday, July 10, 2017
Page 42 of 184
ITGBL Local Agents
Country:
Czech Republic
Prague
EUR
Post:
Bureau:
Local Agents:
5) HrubyMOVING s.r.o.
sídlo společnosti - Kostelecká 879, 196 00 Praha 9
provozovna / korespondenční adresa -
Kozomín 501, 277 45 Kozomín.
tel: 283 930 222, hrubymoving@hrubymoving.cz
POC: Mr. Jan Bayer Senior
Relocation Advisor
T: +774 738 028,
F: +420 283 933 939
bayer@hrubymoving.cz
www.hrubymoving.cz
**incoming/outgoing DOD shipments **
4) Move One Relocations, Prague
Vinohradska 25
120 00 Praha 2, Czech Republic
POC: Ladislav Kočárek
Tel: 00 420 233 321 406
Fax: 00 420 233 901 440
Cell: 00 420 603 563 696
3) Santa Fe Relocation Services(Santa Fe Reloc)
U Prioru 1076/5, 161 00 Prague 6
POC:Jan Hink, mobile 602 514 772, email:
2)Gosselin Worldwide Moving Group
Jeremiasova 947
155 00 Praha 5, Czech Republic
POC: Jiri Miltner
Tel: 00 420 235 520 545/6
Fax: 00 420 235 520 547
Cell: 420 603 525 286
Email: Ms. Edita Vackova,
Mr. Jiri Miltner. [email protected]
1) AGS, International Movers, Prague
Na Jarove 2/2424
130 00 Prague 3, Czech Republic
POC: Petr Petruzela, Operation Manager, tel: +420
602 665 687, email:
Fax: 420 286 882 162
Mirko Marino Sales
Manager
Email:
6)Voerman UTS Prague s.r.o.
Cestlice 198, 25101 Cestlice
Tel.: +420 323 602 659
Fax: +420 323 631 010
Country manager: Mr. Vadim Hristov
Mob.: +420 602 313 231
Website: www.voerman.com
Monday, July 10, 2017
Page 43 of 184
ITGBL Local Agents
Country:
Denmark
Copenhagen
EUR
Post:
Bureau:
Local Agents:
2) Aspire Mobility
Islevdalvej 110
2610 Rodovre, Denmark
Tel: 45 70 10 44 00
Fax: 45 44 84 92 22
3) Crown Relocations
Jernholmen 54-56
DK-2650 Hvidovre, Denmark
POC: Jacob Herløv Rasmussen, Account Manager
Tel: +45 7023 0620
Mobile: +45 2240 0644
1) Team Allied (Adam Transport)******* FIRST
PREFERENCE******
Kanalholmen 31-33
2650 Hvidovre, Denmark
POC: Flemming Peetz-Schou
Tel: 45 36 86 00 04
Fax: 45 36 86 00 95
Email: flemming.peetz-
schou@adam.dk **bonded facility**
Country:
Djibouti
Djibouti
AF
Post:
Bureau:
Local Agents:
2) Massida Logistics
Reuben Ahronee – General Manager
Bd Cheick Osman – PO Box 661
Djibouti RDD
Tel: (253) 35 15 31
Fax: (253) 35 55 18
reuben@massida-logistics.com
info@massida-logistics.com
www.massida-logistics.com
1) ETS. MARILL
8, Rue Marchade, BP 57
Djibouti
POC: Laurent Eme, Transit Marill, Removal
Department Manager
Tel 00 253 21 35 49 24
Mobile 00 253 77 82 31 18
Fax 00 253 21 35 64 64
POC Thierry Marill, Groupe Marill, Directeur
General
Tel operator 00 253 21 35 11 50
Tel direct 00 253 21 35 37 31
Webiste: www,groupe-marill.com
Monday, July 10, 2017
Page 44 of 184
ITGBL Local Agents
Country:
Dominican Rep.
Santo Domingo
WHA
Post:
Bureau:
Local Agents:
2) La Rosa Del Monte Express
POC: Maria Arias
Tel: (809) 687-6620
1) L&G International Movers
POC: Jose Lopez
Tel: (809) 530-4494
3) Mudanzas del Caribe
Winston Churchill Y14C
Plaza Las Americas, 3rd Flr.
Santo Domingo, Dominican Republic
POC: Reynaldo Ruiz
Tel: (809) 548-5420
Fax: (809) 548-6385
Monday, July 10, 2017
Page 45 of 184
ITGBL Local Agents
Country:
DR Congo
Kinshasa
AF
Post:
Bureau:
Local Agents:
2) DHL Global forwarding company
P.O.C:
Jean Baptiste Kanku/ Gaspard
Ibumbu
Avenue de la Science
Kinshasa Gombe
243-817152725
243-8171550305
243-970035000
5)AGS Kinshasa
Kinshasa/ Limete
P.O.C: Julien Porcher
Email: managerkinshasa@
agsmovers.com; importkinshasa@
agsmovers.com
***Packing/ Shipping/Clearing
3) SDV Agetraf
Avenue Bobozo,4200
Kinshasa Kingabwa, DRC
Tel: 243-991004890
P.O.C: Kevin Degraeve or Olivier
Miasuekama
Email:
olivier.miasuekama@bollore.com
***Shipping/Clearing
1) Socodam (forwarding and
packing)
Avenue Colonel Ebeya
Kinshasa Gombe
P.O.C: Dambana Jean Paul
243-999916667
243-819916667
Socodamcontracting.office@yah
4)Ets Jade
Avenue Akula,24
Kinshasa Kingabwa, DRC
Tel: 243-819505056
P.O.C: Bijou Van Eycken
Email: vane[email protected] ;
***Packing/ Shipping/Clearing
Monday, July 10, 2017
Page 46 of 184
ITGBL Local Agents
Country:
East Timor
Dili
EAP
Post:
Bureau:
Local Agents:
1) JVK International Movers Ltd.
Rua Martires De Patria
Beto Timor, Block A, No. 71
Comoro
Dili, East Timor
Tel: 670-723-5784
Fax: na
E-mail: east.t[email protected]
POC: Cornelio Pacheco
Tel: 670 33 10076
Cell: 670 723 5784
Email: east.timor@jvkasia.com;
2) D&N Movers
POC: Cornelio Pacheco
D&N movers unipessoal lda
rua martires da patria,comoro Dili
Timor Leste
phone: + 670 7747 0203, +670
7718 1957 + 670 7725 7352 , +
670 7725 9711
skype: dnmoverstl
Email:
pacheco.dnmoverstl@gmail.com;
dn.moverstl@gmail.com
Monday, July 10, 2017
Page 47 of 184
ITGBL Local Agents
Country:
Ecuador
Guayaquil
WHA
Post:
Bureau:
Local Agents:
3) Global Transport
Bartolome Sanchez No. 71-69 y E. Guerrero
Panamericana Norte Km. 6 1/5 detras de Nutrexpa
Quito, Ecuador
POC: Pablo Calero, President
Tel: (593-2) 248-0372/ 248-0406
Fax:(593-2)-247-2587
Email: pcaler[email protected]
1) INSA - International Shipping and Storage
Av. Juan Tanca Marengo Km. 3 1/2
Guayaquil, Ecuador
POC: Ing. Vicente Avalos, General Manager
Tel: (593-4) 265-8032
2) Cayser Carga Y Servicios
Av. Juan Tanca Marengo Lm 0.5
Guayaquil, Ecuador
POC: Ing. Fernando Caicedo, General Manager
Tel: (593-4) 229-4110 / 229-5954
Fax: (593-4) 239-4403
Quito
WHA
Post:
Bureau:
Local Agents:
1) ECUADORIAN TRANSPORT
Address: Malearte N6772, entre Av. Legarda y
Occidental. Quito, Ecuador
POC: Gustavo Lopez, Manager
Tel: 011- 593 2 6034710 / 6036281
Fax: N/A
grace@ecuadoriantransport.com
2) GLOBAL TRANSPORT
Address: Bartolomé Sánchez N71-69 y Enrique
Guerrero. Quito, Ecuador
POC: Pablo Calero, Manager
Tel: 011- 593 2 2480-372 / 406 / 2472-587
Fax: 011 – 593 2 2480-406
E-mail: cjaramillo@globaltransportecuador.com
3)INTERNATIONAL SHIPPING & STORAGE
INSA
Address: Eloy Alfaro Avenue and Las Anonas
corner. Quito, Ecuador
POC: Maria E. Avalos, Manager
Tel: 011- 593 2 2406065 / 066
Fax: 011 – 593 2 2406067
E-mail: mavalos@insa.com.ec
4) Premium Logistics
Tomas Chariove N47-204 yA. Zambrano
Quito, Ecuador
POC: Ing. Raul Serrano, Manager
Tel: 593 2 2234768; 593 2 2462998
Fax: 5932-244225
Email: rserrano@premiumlogistics.com.ec
Monday, July 10, 2017
Page 48 of 184
ITGBL Local Agents
Country:
Edinburgh
Edinburgh
EUR
Post:
Bureau:
Local Agents:
See agents for Lndon.
Monday, July 10, 2017
Page 49 of 184
ITGBL Local Agents
Country:
Egypt
Alexandria
NEA
Post:
Bureau:
Local Agents:
5) Express Intrernational Group
Kilo 28, Abou Rawash Industrial Estate
Abou Rawash, Cairo, Egypt.
POC: George Nazzal Tel.: 20-2-
35391540 / 44
Fax.: 20-2-35391545 or 35391441
Vonnage: 817-7043485
E-Mail:- gnazzal@expressintl.com.eg
Web.site: www.expressintl.com.eg
1)AGS FRASERS EGYPT
Section A - piece 54 - block (R)
6th division - building 54 - 9th floor - apt 91
Zahraa el Maadi - Caro, Egypt
Tel : 00 20 (0) 122 813 64 65
Fax : 00 20 (0) 106 668 01 63
6) Four Winds International
11A Corniche El Nil,
Maadi, Cairo, Egypt
POC: Mrs Noreen El-Garabawy Chairman
Tel: (02) 02 3580113/3583608
Cell: (02) 010 0300 3888
Fax: (02) 02 3593605
Email: noreen@fourwinds-eg.com
2) Allied Pickfords Company - Egypt
Mr. George Kmeid
Vice-President Sales
Tel: +202-35390 831/2
Fax: +202-35390 383
Mobile: +2 (010) 958-0109
3) DHL Global Forwarding
36, Deliverande Street
Heliopolis, Cairo, Egypt
POC: Mrs. Amani Habashi,
Removals Department Manager
Tel: (02) 417 2040
Cell: (02) 10-9990286
Fax: 002 02 2910616
4) United Trans Company
Mr. Adel Guirguis
General Manager
Tel: +202 2460 33 70
Fax: +202 2460 33 80
www.grpunited.net
Monday, July 10, 2017
Page 50 of 184
ITGBL Local Agents
Cairo
NEA
Post:
Bureau:
Local Agents:
2) Allied Pickfords Company - Egypt
Mr. George Kmeid
Vice-President Sales
Tel: +202-35390 831/2
Fax: +202-35390 383
Mobile: +2 (010) 958-0109
5) Express Intrernational Group
Kilo 28, Abou Rawash Industrial
Estate
Abou Rawash, Cairo, Egypt.
POC: George
Nazzal Tel.: 20-2-
35391540 / 44
Fax.: 20-2-35391545 or 35391441
Vonnage: 817-7043485
E-Mail:-
gnazzal@expressintl.com.eg
Web.site: www.expressintl.com.eg
4) United Trans Company
Mr. Adel Guirguis
General Manager
Tel: +202 2460 33 70
Fax: +202 2460 33 80
www.grpunited.net
3) DHL Global Forwarding
36, Deliverande Street
Heliopolis, Cairo, Egypt
POC: Mrs. Amani Habashi,
Removals Department Manager
Tel: (02) 417 2040
Cell: (02) 10-9990286
Fax: 002 02 2910616
Email: amani.habashy@dhl.com
1)AGS FRASERS EGYPT
Section A - piece 54 - block (R)
6th division - building 54 - 9th floor - apt 91
Zahraa el Maadi - Cairo, Egypt
Tel : 00 20 (0) 122 813 64 65
Fax : 00 20 (0) 106 668 01 63
6)Four Winds International
11A Corniche El Nil,
Maadi, Cairo, Egypt
POC: Mrs Noreen El-Garabawy
Chairman
Tel: (02) 02 3580113/3583608
Cell: (02) 010 0300 3888
Fax: (02) 02 3593605
Email: noreen@fourwinds-eg.com
Monday, July 10, 2017
Page 51 of 184
ITGBL Local Agents
Country:
El Salvador
San Salvador
WHA
Post:
Bureau:
Local Agents:
COMCA INTERNATIONAL
Blvd. Acero No. 12-A
Zona Industrial Merliot
Antiguo Cuscatlan
La Libertad
El Salvador, Central America
POC . Fernando N. Martinez
General Manager
Phone No. 503-2250-9300
MUDISA (Mudanzas Internacionales, S.A. de C.V.)
Calle Chaparrastique No. 34
Zona Industrial Santa Elena
Colonia Santa Elena, Antiguo Cuscatlan
La Libertad, El Salvador, C.A.
POC: Ceclia Madrid and Lorena Sanchez
Tel: (503) 2289-3198
Email: [email protected]om.sv Website:
www.mudisa.com.sv
Country:
Equatorial Guinea
Malabo
AF
Post:
Bureau:
Local Agents:
Global Trans GE – Customs & Forwarding Agency
Abilio Balboa 446 – Malabo – Equatorial Guinea
M +240 222 27 32 10
Monday, July 10, 2017
Page 52 of 184
ITGBL Local Agents
Country:
Eritrea
Asmara
AF
Post:
Bureau:
Local Agents:
3) Eritrean Clearing & Forwarding Agent, Pvt. Ltd.
Co.
55 Liberty Avenue 1t floor No .08
PO BOX 671
Asmara, Eritrea
POC: Yonas Tekie
Tel: 291-1-123688
Fax: 291-1-1120795
Email: ecfa@gemel.com.er
2) IBEX TRANS SERVICES
POC. Eyob O.Yesus
Tel : +291 1 126929 Fax: 291 1 127061
Mobile:- +291 7 115891
P.O.BOX : 1643
Email : ibex@tse.com.er OR
ibex_operation@gemel.com.er
1) Global Plc. Clearing & Forwarding, Packing
Moving Warehouse
Blue Building No. 2
Asmar, Eritrea
POC: Ghebrekidan Kidane
Tel: 291-1-124445/ 124870
Fax: 291-1-124338
Email: [email protected].er ***** PLEASE
USE GLOBAL FOR ALL OUTBOUND SHIPMENTS
****
Country:
Estonia
Tallinn
EUR
Post:
Bureau:
Local Agents:
1) AVA Express OU
Peterburi Tee 46
11415 Tallinn, Estonia
POC: Rain Merisalu
Tel: 372 613 9737 or 372 514 8797
MoveMaster OU
Parnu mnt 139E/5
11317 Tallinn, Estonia
POC: Aaro Kouts
Tel: +372 5400 5000
Monday, July 10, 2017
Page 53 of 184
ITGBL Local Agents
Country:
Ethiopia
Addis Ababa
AF
Post:
Bureau:
Local Agents:
1) Green International Movers
Addis Ababa, Ethiopia
POC: Brook Befikadu (General Manager)
Email: brook@greenint.com
Tel: 251-011-662-3682
Fax: 251-011-618-7984
Email: conta[email protected]
2) Segon International Movers
Addis Ababa, Ethiopia
POC: Mulugetta Asefa / Tsedey Worku
Tel: 251-11-618-5942
Fax: 251-6-637815
3) Panafric Global P.L.C.
Gambia Street, Tsige Mariam Building 2nd Floor
P.O.Box 7408
Addis Ababa, Ethiopia
Tel: +251-115-51 6250/ 7092
Tel: +251-115-15 3243
Fax: +251-115-51 5259
POC: Tesfa Dagnachew, Marketing Director
Mobile: +251-911-60 6741
Web: www.panafricglobal.com
Country:
Fiji Islands
Suva
EAP
Post:
Bureau:
Local Agents:
Movements International Fiji
Worldwide Shipping, Moving,
Storage & Relocation
Head Office: 9 Reservior Rd
P.O.Box 12158, Suva, Fiji Islands
Tel: +679 3319476 / 3100271,
Tel: +679 3319479 /Mobile: +679
9922021
phillipb@mifiji.com.fj
admin.mifiji.com.fj
sales@mifiji.com.fj
Skype: Suresh.mifiji
www.mifiji.com.fj
Williams & Gosling Ltd.
PO Box 79
Suva, Fiji
POC: Gina Pickering
POC: Romana Andrews
Tel: 679-3312633
Web-site: www.wgfiji.com.fj
**bonded facility **
Monday, July 10, 2017
Page 54 of 184
ITGBL Local Agents
Country:
Finland
Helsinki
EUR
Post:
Bureau:
Local Agents:
1) Oy Victor Ek Ab
Hyttitie 3
00700 Helsinki, Finland
POC: Mr. Antti Lind
Tel: 358 9 1251 370
2) Helsingin KTK Oy/ Master Mover
Kankiraudantie 1
00700 Helsinki, Finland
POC: Arja Laitinen
Email: mastermover@helsinginktk.fi
Tel: 358-9-77787220
3) Alfa Quality Moving Oy
Henry Fordinkatu 5 B
00150 Helsinki, Finland
POC: Dennis Westerholm/Managing Director, Peik
Leka/Sales Manager
Tel: 358-207-931100
Fax: 358-207-731109
peik.leka@alfamoving.fi
Web-site: www.alfamoving.fi
Monday, July 10, 2017
Page 55 of 184
ITGBL Local Agents
Country:
France
Bordeaux
EUR
Post:
Bureau:
Local Agents:
See Paris
Lille
EUR
Post:
Bureau:
Local Agents:
Marseille
EUR
Post:
Bureau:
Local Agents:
1) Gosselin Worldwide Moving
Belcrownlann 23
2100 Deurne/Antwerp, Belgium
POC: Werner Albrechts
Tel: (32) 33 605 604
2) Provence Services
94 chemin du Littoral
13015 Marseille, France
POC: Benoit Boulais
Tel: (33) 491 095 030
Fax: (33) 491 095 039
Monday, July 10, 2017
Page 56 of 184
ITGBL Local Agents
Paris
EUR
Post:
Bureau:
Local Agents:
TEAM Allied
Contact person: Nathalie Henenbelle
47 Route Principale du Port
92238 Gennevilliers Cedex, France
TEL: +(33) 1 47 92 45 70 FAX: +(33) 1 47 92 50
50
GOVERNMENT LOGISTICS NV
Manager: Mr. Stephan GEURTS Junior
Belcrownlaan 23, 2100 DEURNE, BELGIUM
Tel: +(32) 3 360 55 00 - Fax: +(32) 3 360 56 33
GROSPIRON
Manager: Mr. Jean Luc HADDAD
Z.I. du Coudray, 30/32 Avenue Albert Einstein,
93150 Le Blanc Mesnil, France
Tel: +(33) 1 48 14 41 79 Fax: +(33) 1 48 11 71 70
CROWN RELOCATIONS
Manager: Ms. Corinne Troubat
7 rue Gustave Eiffel - 78300 Poissy, France
Tel: +(33) 1 30 06 75 37
Fax: +(33) 1 30 06 75 48
E-mail: ctroubat@crownrelo.com
STERLING CORPORATE RELOCATION
Contact person(contracting office based in Lyon):
Mme. Catherine BOUSSEY
Sterling Relocation
ZA Pesselière - 7, rue Jacques de Vaucanson -
69780 Moins, France
Tel: ++(33) 4 72 47 25 65
E-mail: cath[email protected]
Logistic Paris Office:
116 Avenue Aristide Briand - 93153 Le Blanc-
Mesnil cedex, France
TEL: +(33) 1 49 39 47 00 - Fax: +(33) 1 49 39 47 17
INTERDEAN
Manager: Ms. Céline DELRUE
6 rue René Razel 91400 Saclay, France
TEL: +(33) 1 80 38 31 00 FAX: + 33 (0) 1 69 35
08 55
E-MAIL: celine.delrue@interdean.com
NEER SERVICE FRANCE
Manager: Mr. cedric ZIBI
17 Avenue des Morillons - 95140 Garges les
Gonesse, France
Tel: +(33) 1 34 45 50 30 / +(33) 1 34 45 50 00
Fax: +(33) 1 34 45 52 00
E-mail: cedricz@neerservice.fr
PRODEMIS
Manager: MR. Alain BEREKBAUM
Contact person: Mme. Brigitte Pagnoud
42 rue Jean-Jaures - 92800 PUTEAUX
Tel: +(33) 1 41 02 94 41 - FAX: +(33) 1 41 02 94 49
E-mail: Bpagnoud@prodemis.fr
Strasbourg
EUR
Post:
Bureau:
Local Agents:
See Paris
Monday, July 10, 2017
Page 57 of 184
ITGBL Local Agents
Country:
Gabon
Libreville
AF
Post:
Bureau:
Local Agents:
AGS Gabon
Z.I. Owendo
B.P. 9161
Libreville, Gabon
POC: Duret Bernard, Director
Tel: 241 07 57 96 70 or 241 07 57 75 49
Fax: 241 70 41 56
Country:
Gambia
Banjul
AF
Post:
Bureau:
Local Agents:
1) AGS Frasers Gambia
59 Mamadi Manjang Highway
PMB 422 Serrekunda Post Office
Kanifing, The Gambia
POC: Martial Chazeaud
Contact email: Manager-Gambia@agsmovers.com
Email address for US agent contact: ITGBL-
Africa@agsmovers.com
Tel: 220 437 2683
Fax: 220 437 2524
2) Edgar Holdings Ltd.
5 Liberation Avenue
P.O. Box 143
Banjul, The Gambia
POC: Stephan Banna, Director
Tel: 220 422 6494
Fax: 220 422 7408
Monday, July 10, 2017
Page 58 of 184
ITGBL Local Agents
Country:
Georgia
Tbilisi
EUR
Post:
Bureau:
Local Agents:
1. GOSSELIN MOVING Georgia
POC: John Braeckeveldt and / or Eka Menabdishvili
E-mail: : joh[email protected]u or
TEL: +995 322 59-66-01/02/03
FAX: +995 322 59-66-00
Address: Didi Dighomi, 3-rd Micro-region, Tbilisi-
0131, Georgia
2. GLOBALINK LOGISTICS GROUP Georgia
POC: Manzoor Shah and /or Ia Meskhi
E-mail: [email protected]om and
TEL: + 995 322 37-25-91/38-18-44
FAX: +995 322 37-34-50
Address: 14-A Shartava St., Suite 7, Tbilisi-0160,
Georgia
3. INTERDEAN INTERNATIONAL
RELOCATION 21
Griboedov Street, 0108 Georgia
POC: Revaz Chanturia and / or Amina Ahmedova
E-mail: : reva[email protected] and
amina.ahmedov[email protected];
TEL: +995 322 91-70-88
FAX: +995 322 91-70-88
Address: 5B N. Ramishvili St., Tbilisi-0179, Georgia
Monday, July 10, 2017
Page 59 of 184
ITGBL Local Agents
Country:
Germany
Berlin
EUR
Post:
Bureau:
Local Agents:
4) Froesch GMBH & Co. KG
Maerkische Allee 45
14979 Grossbeeren, Germany
POC: Frank Westermann
Tel: 0049 (0) 33 701 / 532 60
Email: info.b[email protected]
** bonded facility **
2) ITO (International Transport Organisation)
Damaschkestr. 31
28308 Bremen / Germany
Mr. Wanja Schiefelbusch
Sales Manager International
Tel: +49 (0) 331-740 9072
Fax: +49 (0) 331-550 3400
Cell: +49 (0) 178-589 2005
Email: ws@ito-movers.de
Mr. Rolf Sommer
Tel: +49 (0) 331-740 00085
Fax: +49 (0) 331-600 28818
Cell: +49 (0) 172 417 6333
Email: rolf.somm[email protected]
1) Santa Fe Relocation Services
Hauptstr. 07
14979 Grossbeeren, Germany
POC: Christian Winkler
Tel:49-33701-21413 Email:
Christian.W[email protected] ** bonded
facility **
Bonn
EUR
Post:
Bureau:
Local Agents:
Dusseldorf
EUR
Post:
Bureau:
Local Agents:
See Berlin
Monday, July 10, 2017
Page 60 of 184
ITGBL Local Agents
Frankfurt
EUR
Post:
Bureau:
Local Agents:
1) Company Friedrich Kurz GmbH
Walter-Zapp-Strasse 4
35578 Wetzlar, Germany
Phone: 011-49-6441-9232-0 or 011-49-6441-9232-
16
Fax: 011-49-64419232-22
Contacts are:
Barbara Galir, General Manager; Email:
Barbara.Galir@Kurz-Moving.de
PH: 011-49-6441-9232-16
Beatrix Kaup, Export; Email: Beatrix.Kaup@Kurz-
Moving.de
PH: 011-49-6441-9232-18
Stephanie Kuhl, Import; Email:
Stephanie.Kuhl@Kurz-Moving.de
PH: 011-49-6441-9232-90 info@kurz-
moving.de
2) Company Schmid & Kahlert GmbH & Co. KG
Peter-Sander-Strasse 38
55252 Mainz-Kastel, Germany
Contacts are:
Mr. Kahlert, General Manager; Email:
J.Kahlert@schmid-und-kahlert.de
PH: 011-49-6134-2026 27
Stefan Moll, Export/Import: Email: S.Moll@schmid-
und-kahlert.de
PH: 011-49-6134-2026 34
Mr. Milo, Email: [email protected]
Company BVL Bavaria Verpackungen & Logistik
Altenbachstrasse 31
63743 Aschaffenburg, Germany
Phone: 011-49-6028-99835-0 or 011-49-6028-
9983511
POC: Nadia Scheffler (Move-
Coordinator); email:
Nadia@b-v-l.com
Szymon Hurkacz ; email:
General email address: [email protected]
Hamburg
EUR
Post:
Bureau:
Local Agents:
See Berlin
Leipzig
EUR
Post:
Bureau:
Local Agents:
See Berlin
Monday, July 10, 2017
Page 61 of 184
ITGBL Local Agents
Munich
EUR
Post:
Bureau:
Local Agents:
2)Interdean Relocation Services GmbH
Branch Office Munich
Lerchenstraße 26 – 28
80995 Munich
Point of contact:
Thomas Angermann
E-mail address:
Phone:
+49 89 143 8650 switch board
+49 89 143 865 23 direct line
Fax number:
+49 89 143 865 71
1) Schmid and Kalhlert GmbH & Co. KG
Siemenstrasse 12a
85716 Unterschleissheim/Muenchen
POC: M. Lauer
Tel: 48 49 3190 810
Fax: 49 89 3190 8129
Email:m.lauer@schmid-und-kahlert.de
Monday, July 10, 2017
Page 62 of 184
ITGBL Local Agents
Country:
Ghana
Accra
AF
Post:
Bureau:
Local Agents:
1)AGS (Frasers International) Ghana
Managing Director, THIBAULT MALEZIEUX +233
244 310 221
Email: manager[email protected]
Spintex Road-East Legon
P.O. Box CT.1323, Cantonments,
Accra, Ghana.
POC: THIBAULT MALEZIEUX
Email: manager[email protected]
Email: import-ghan[email protected]
2) DOXA WORLDWIDE MOVERS LTD
Official/Group email address: - doxavl@yahoo.com
Contact person & tel. # for Documents: - Matthew
Ackun - 0244263999 / 0207056074
Jacob
Tampuri- 0203001178
Contact person & tel. # for Export: - Matthew
Ackun 0244263999 / 0207056074
Gideon
Adatsi -0277316118
Contact person & tel. # for Import: - Matthew
Ackun -0244263999 /
0207056074
Jacob
Tampuri - 0203001178
Contact person & tel. # for Invoices/Payments:
Bernard Arthur Tey - 0243425809
Matthew
Ackun -0244263999 / 0207056074
3) UT Logistics
2nd floor, Dennis House Building
PMB 193, Tema
Ghana, West Africa
M: (+233) 202 640259
Website: www.ut-logistics.com
Official/Group email address: servicedesk@ut-
logistics.com
Contact person & tel. # for Documents, Export,
Import and Invoices/Payments: Ms Fidelia Otchere,
+233-202-640259
4)Worldwide Movers Ghana Ltd
Mailing Address: PO Box CT10216, Cantonments,
Accra, Ghana
Physical Address:
PSB Plaza, 3rd Floor
Plot #87 Spintex Rd.
Accra, Ghana
+233 302-971-258
http://www.worldwidemoversafrica.com/ghana.html
Grant Jones:
grant.wwmaf@icloud.com
+233 260-840-559
Monday, July 10, 2017
Page 63 of 184
ITGBL Local Agents
5)Bbold Logistics Ghana Limited
Address: P.O.Box CO1008, Tema
Country, Ghana
Main Phone Number: +233 (303) 216979
Main Fax Number: +233 (303) 211478
Main Point of Contact: Claud Fiifi Cobbold
Email: info@bboldlogistics.com;
Imports:
Contact Person: Mandy Asmah
E-Mail Address:
Phone Number: +233 (303) 216979
Fax Number: +233 (244) 769196
Exports:
Contact Person: Claud Fiifi Cobbold
E-Mail Address:
Phone Number: +233 (303) 216979
Fax Number: +233 (244) 290043
Invoice Questions:
Contact person: Edwin Cobbold
E-Mail Address:
Edwin@bboldlogistics.com
Phone Number: +233 (243) 441327
Fax Number: +233 (303) 211478
After Hours/Emergency Contact
Contact Person: Maxwell Cobbold
E-Mail Address:
maxwell@bboldlogistics.com
Phone Number: +233 (303) 216979
Mobile Number: +233 (272)
211111 & 221111
Monday, July 10, 2017
Page 64 of 184
ITGBL Local Agents
Country:
Greece
Athens
EUR
Post:
Bureau:
Local Agents:
4)ATTICA MOVERS LTD
19 SYNGROU AVENUE
ATHENS/ 11743 GREECE
TEL. 0030-210-9216773 fax. 0030-210-9222395
You may contact me ,DIMITRA KOTSANIDOU
email dkotsanidou@atticamovers.gr
1) Orphee Beinoglou International Forwarders SA
27th km Old National Road Athens-Korinth
Elefsinia Location
GR-19200 Elefsina/Athens
S.B. (0030) 210 9466 100 (ext. 302 & 303 & 312)
FAX : (0030) 210 55 41 035
Cell. : (0030) 695.5-190.888
POC: Lina Dekouli
3) Matrix Relocations Ltd
26 Skoufa str.,
10673 Athens Greece
Tel :+30 211 800 0660
Fax : 011 30 210 6104493
POC : Mr. S. Michos
Email : sergios.michos@matrixrelo.com
itgbl@matrixrelo.com
2) Celebrity Int’l Movers
102 Kapodistriou Av.,
14235 N. Ionia
Tel : 011 30 210 2720103
Fax : 011 30 210 2720105
POC : Mrs. Marissa Tejada Benekos
Monday, July 10, 2017
Page 65 of 184
ITGBL Local Agents
Thessaloniki
EUR
Post:
Bureau:
Local Agents:
3) Orphee Beinoglou International
Forwarders SA
27th km Old National Road
Athens-Korinth
Elefsinia Location
GR-19200 Elefsina/Athens
S.B. (0030) 210 9466 100 (ext.
302 & 303 & 312)
FAX : (0030) 210 55 41 035
Cell. : (0030) 695.5-190.888
POC: Lina Dekouli
4)ATTICA MOVERS LTD
19 SYNGROU AVENUE
ATHENS/ 11743 GREECE
TEL. 0030-210-9216773 fax.
0030-210-9222395
You may contact me ,DIMITRA
KOTSANIDOU
email
dkotsanidou@atticamovers.com
1) Matrix Relocations Ltd
26 Skoufa str.,
10673 Athens Greece
Tel :+30 211 800 0660
Fax : 011 30 210 6104493
POC : Mr. S. Michos
Email :
itgbl@matrixrelo.com
2) Celebrity Int’l Movers
102 Kapodistriou Av.,
14235 N. Ionia
Tel : 011 30 210 2720103
Fax : 011 30 210 2720105
POC : Mrs. Marissa Tejada
Benekos
Country:
Grenada
St. George's
WHA
Post:
Bureau:
Local Agents:
1) St. Louis Services
PO Box 311, The Carenage
St. George's, Grenada
POC: Mr. Phinsley St. Louis
Tel: (473) 440-2921
Email: stlouisservices@spiceisle.com
2) George's Agency and Traders
Tanteen Terrace
St. George's, Grenada
POC: Mr. Anthony George
Tel: (473) 440-9042; 440-6678
Monday, July 10, 2017
Page 66 of 184
ITGBL Local Agents
Country:
Guangzhou
Guangzhou
EAP
Post:
Bureau:
Local Agents:
2)Asian Tigers Mobility
Room 1707, New Ploy Tower
No. 2 Zhong Shan Liu Road
Guangzhou, China
POC: Sarah Lee
Tel: (8620) 8666-2655
Fax: (8620) 8667-8944
3) Santa Fe Relocation Services
Room 1308, West Tower
Yongcheng International Commercial Center
Tiyu East Road
Tianhe District
Guangzhou 510620, China
POC: Thomas Morocz
Tel: (8620) 3887-0630
Fax: (8620) 3887-0629
1) AGS Four Winds International Movers
Room 705, R & F Golden Jubilee Business Center
No. 5 Fuchang Road
Haizhu District
Guangzhou, China
POC: Kenny Zheng
Email: Kenny.zheng@agsfourwinds.com
Tel: (8620) 8363-3735
Fax: (8620) 8363-4356st
Country:
Guatemala
Guatemala City
WHA
Post:
Bureau:
Local Agents:
1) Swiss Global Movers
3 Calle 6-70, zona 13
Pamplona
Guatemala City, Guatemala
POC: Liliana Salguero
Tel: 502-2259-0600
Fax: 502-2472-3413
Website: www.cropa.com.gt
3) Intermud
20 Avenue 18-01; Zona 11
Guatamala City, Guatemala
POC: Patrick Heinimann / Patricia Gonzalez
Tel: 502 2415 6815
Fax: 502 2415 6825
Web-site: www.intermud.com
Monday, July 10, 2017
Page 67 of 184
ITGBL Local Agents
Country:
Guinea
Conakry
AF
Post:
Bureau:
Local Agents:
2) AGS FRASERS GUINEE
POC Michel GIOVANNUCCI
TEL 00 224 62 35 72 73
00 224 63 40 72 73
Email manage[email protected]
Email address for US agent contact: ITGBL-
3) DHL Global Forwarding
POC: Mr. Boubacar Toure, Logistics and Fret
Supervisor
Tel: (00224) 30 41 48 90
Cell: (00224) 64 40 03 04
1) Soguifret, Guinee
POC: Mr. Ibrahima Kalil Beret, General Director
Tel: (00224) 30 47 70 36
Cell: (00224) 64 22 41 34/ 60 25 61 19
Country:
Guinea-Bissau
Bissau
AF
Post:
Bureau:
Local Agents:
2) Transit Fret (Transfret):
AGENCE GUINEE BISSAU
RUA General Omar Torrijo
No. 33 Bissau
Tel: +245 20 74 05
Fax: +245 20 74 06
1) AGS Frasers Senegal
Av. Malick Sy
BP: 2704 - Dakar, Senegal
POC: Jean Noel Boulnois
Tel: 221 822 54 30
Cell: 221 637 72 80
Country:
Guyana
Georgetown
WHA
Post:
Bureau:
Local Agents:
1) Guyana Overseas Traders
1 Victoria Road
Sparendaam
Plaisance, East Coast Demerara
POC: Horace Willison
Tel: 592-222-5552
Fax: 592-222-5553
Email: Guyotrad@networksgy.com
Monday, July 10, 2017
Page 68 of 184
ITGBL Local Agents
Country:
Haiti
Port-au-Prince
WHA
Post:
Bureau:
Local Agents:
2) CONCORDE WORLDWIDE MOVERS
7, Rue Garnier
Bourdon, Haiti
Tel: 509-2813-7457; 3657-2660
USA 1-646-233-1260 POC: Mr. Reynald Lally /
Jean Eddy Jeanniton 3473-8487
Email: concorde[email protected]om &
rlally@concordehaiti.com
Jean Eddy Jeanniton
1) EMBALLAGE ADVENTISTE
Diquini 63, Carrefour, Haiti
POC: Mr. Delide Meme
Tel: 509-2813-1376 / 77 Cell phone: 509-3759-
3128
Country:
Holy See
Vatican City
EUR
Post:
Bureau:
Local Agents:
See Rome, Italy.
Country:
Honduras
Tegucigalpa
WHA
Post:
Bureau:
Local Agents:
2) Airlift International
Boulevard Suyapa (100 mts. North of Emisoras
Unidas)
Tegucigalpa, Honduras
POC: Mario Nunez Lacayo
Tel: (504) 2233-0485; (504) 9992-2576
1) Mundanzas Gamundi
Colonia Las torres Km. 5
Carretera al Batallon
Comayaguela, Honduras
POC: Susana Gamundi de Villars
Tel: (504) 2233-2060; (504) 9990-2710
Email: [email protected] ** customs
bonded facility **
3) Mudanzas International
Edificio Internacional
Boulevard Suyapa (frente la UNAH)
POC: Maritza Rodríguez de Lacayo
Tel: (504) 2239-1901; (504) 2239-1903
E-mail: mudintl@yahoo.com
Monday, July 10, 2017
Page 69 of 184
ITGBL Local Agents
Country:
Hong Kong
Hong Kong
EAP
Post:
Bureau:
Local Agents:
4) Santa Fe Relocation Services
18 / Floor C.C Wu Building
302-8 Hennessy Road
Wanchai, Hong Kong
POC: Mr. Franko Yu
Tel: (852) 2833-2522
Email: fyu@santafe.com.hk
Website: www.santaferelo.com
1) Asian Tigers K.C. Dat Ltd.
Suite 1702, 3 Lockhart Road
Wanchai, Hong Kong
POC: Lorretta Woo or Lydia Cheung
Tel: 852-2528-1384 Fax: 852-
2529-7443
Email: lorretta.w[email protected]
2)Crown Relocations
Crown Worldwide Building
9-11 Yuen On Street
Siu Lek Yuen, Shatin, Hong Kong
POC: Mr. Bruce Fox
Tel:(852)2636-8353
Email: bfox@crownrelo.com
Monday, July 10, 2017
Page 70 of 184
ITGBL Local Agents
Country:
Hungary
Budapest
EUR
Post:
Bureau:
Local Agents:
1) ISanta Fe Relocations Kft.
H-1211 BUDAPEST, Szállító u. 6. (2nd floor)
POC: Anthony Heszberger
Tel: (361) 888-6750
Fax: (361) 277-2877
Email:
Anthony.Heszberge[email protected]
Email:
Website: www.santaferelo.com
2)Move One Hungary Office
address: 1117 Budapest, 11th district, Neumann
Janos u 1/E, 5th floor
Phone: +361 266 0181
4) AGS Budapest
Hunyadi Janos ut 162
1116 Budapest, Hungary
POC: Ingrid Lamblin
Tel: 36 1 204 8674
Fax: 36 1 204 8670
Cell: 36 70 370 8902
Gosselin Mobility Hungary
Liliom Utca 1/B FSZT 3
1094 Budapest
Hungary
Zsolt Sarandi
General Manager
Tel. +36 1 261 2651
FAX.+36 1 260 1055
CELL.+36 309 324127
WEB www.gosselinmobility.eu
Country:
Iceland
Reykjavik
EUR
Post:
Bureau:
Local Agents:
1) Propack - Pokkun og Flutningar
Smioshofoi 1
110 Reykjavik, Iceland
POC: Mr. Vioar Petursson
Tel: (354)-587-9700
Fax:(354)-587-9705
Monday, July 10, 2017
Page 71 of 184
ITGBL Local Agents
Country:
India
Chennai
SCA
Post:
Bureau:
Local Agents:
AGS Four Winds India Third Floor,
51 1st Main Road, Gandhi Nagar, Chennai,
India Mr. Ivan
Jefferson Tel: +91 44 4205
4886
Mobile: +91 99 620 27973
Email address: manager-india-
chennai@agsfourwinds.com
4) M/s Clintus Network, Mtd.
Khasra No. 332l Chattarpur
New Delhi, India
POC: Mr. Dinesh Joshi, Director
Tel: 91-11-26803874/75/76/77/78/79
Cell: 9810155741
1) Govias & Govias
International Packers, Movers and Custom House
Agent
Catholic Centre Annexe
Old #64, New #108, Armenian Street
Chennai 600 001 India
POC: Mr. Gratian or Mr. Fredrick
Tel: 91-044-25362598; 91-044 42161599; 91-044-
25382192
Fax: 91-044-25382030
Email: [email protected] ** bonded
facility **
2) Allied Lemuir Pvtr. Ltd.
A.L. Movers Ltd.
48/3a, Majestic Studio Complex
Saligramam
Chennai 600 093 India
POC: Mr. B. Jayakumar, Regional Manager
Tel: 91-044-23766091; 23763173/ 23766091
Fax: 91-044-23766091
Email: Jai.jumar@alliedlemuir.com
3) M/s Mithals International
F-3/7, Okhla Industrial Area, Phase - 1
New Delhi - 110020 India
POC: Mr. Anil Mithal, Director; Mr. Jagdish Tacker,
General Manager
Tel: 91 11 26817185/ 26371618/19/20
Cell: 9810018484 ( Mithal ); 9810004080 ( Tacker )
Fax: 91 11 26817186
Monday, July 10, 2017
Page 72 of 184
ITGBL Local Agents
Hyderabad
SCA
Post:
Bureau:
Local Agents:
Santa Fe Moving Services Pvt. Ltd.
1st Floor, Plat No. 287/A,
Road No. 12, Banjara Hills
Hyderabad
Tel: +91 40 6610 1198 Mob :(91) 9704577177
Govias & Govias / G. M. Govias &Sons
Int'l Packers& Movers/ Customs House Agent
Catholic Center Annex, Armenian Street
CHENNAI – 600 001
Contact : Mr. Fredric Govias, General Manager
Tel : + 91 – 44 –25382418 / 25382192 – BOARD
Tel : + 91 – 44 – 42161599 – DIRECT
Fax : + 91 – 44 – 25382030
Crown Relocations
Mr. Saikat Pal, Branch Manager
Babu Khan Mall, Somajiguda,
Hyderabad, India
http://www.crownrelo.com
Direct Line: +91 040 40059304
Mobile: +91 0 9949822173
1) AGS/Four Winds International Movers
Gopal Industries, Plot No. 19
IDA, Balangar, Hyderabad - 5000037
T- Ravindran, Branch Manager
Boardline: +9123074593
Contact Person: T- Ravindran
Cell No. : + 91 9177830001
sailaja.jonnalagadda@agsfourwinds.com
Writer Relocations
6-56/2/1, Opp. I.D.P.L. Factory
Balanagar, Hyderabad, India- 500 037
Boardline :+914023771834/1678/1095
Contact Person: Mr. Shathis
Cell No. : +91 9160017421
Contact Person: Ms. Preeti
Cell No. :91 9160017416
rsatish.kumar@writercorporation.com
www.writercorporation.com
Monday, July 10, 2017
Page 73 of 184
ITGBL Local Agents
Kolkata
SCA
Post:
Bureau:
Local Agents:
1) Writers Relocations
1/1 Central Plaza, 2/6 Sarat Bose Road
Kolkata 700020, West Bengal, India
POC: Mr. Indranil Gupta, Deputy General
Manager
Tel: 91 33 24858653/54/55/56
Fax: 91 33 24756189
Email: indranil.gupta@writercorporation.com
Website: www.writercorporation.com
2) P.M. Relocations (Pvt) Ltd
P.M. Relocations Pvt. Ltd. CZ-34,
SCE-B, Metropoliton Society, Canal South Road,
Kolkata - 700105, West Bengal, India
POC: Utsab Paul, Branch Manager
Phone: +91-33-32571152, 033- 2323 2082
Fax: +91-33- 2323 2081
Hand Phone: +91-98310 89317
Visit us at: www.pmrelocations.com
Crown Worldwide Movers Pvt Ltd
C/O Manas Flour Mill Ltd, Dankuni
Durgapur Expressway
P.O. Dankuni Coal Complex Township
Dist. Hooghly
West Bengal 712310
India
Corporate Service Manager: Ms. Gargi Ray
Tel: 91 33 2659 4554
Cel: 91 85 8406 2747
Email: groy@crownrelo.com
Monday, July 10, 2017
Page 74 of 184
ITGBL Local Agents
Mumbai
SCA
Post:
Bureau:
Local Agents:
Writer Relocations
105, Dr. B Ambedkar Road
Mumbai 400 033, India
POC: Prajakta Date
Cell: +91-9619487323
Tel: +91-22-6617 0112
Email: prajakta.date@writercorporation.com
Website: www.writercorporation.com
M/s. Titan Sea & Air Services Pvt. Ltd.
301/311, Gokul Arcade – ‘B’, Subhash Road,
Vile Parle (East), Mumbai - 400 057, India
POC: M. Jagannath Rai or M. Shekhar
Tel: 91 22 40543999/ 40543925
Fax: 91 22 40543990
Email: [email protected]om or
shekhar.rai@tsaspl.com
M/s Star Worldwide Movers Pvt. Ltd. Mumbai
Unit 16 - a a, Narayan Plaza Off
Saki Vihar Road
Chandivalia Road, Andheri East
Mumbai - 400072
POC: Manali Bhagat/Rahul Mulki
IGL Relocation (A Division of Interport Global
Logistics Pvt. Ltd.)
Company POC: Purnima Parmeshwaran
Contact numbers:
Operator:+91 22 2222 6666 (100 Lines) Ext:661
Direct +91 22 21581661
Fax : +912221581642/43
Mobile : +91 80808-34820
Company address:
IGL Relocation
501, Bhoomi Velocity Infotech Park, Plot No. 39,
Road No. 23, Wagle Ind.
Estate, Thane (W) 400604 INDIA
www.interportglobal.com
www.iglrelocation.com
AGS Four Winds India Pvt Ltd.
402 The Ambience Court,
plot no 02, Sector 19-D,
Vashi, New Mumbai :- 400 703
Maharashtra INDIA
Tel :- 91 022 65306900/02265306903
Fax:- 91 022 65306900
Contact person:- Mr. Vineet Walimbe. (Branch
Manager)
Email ID:- vineet.walimbe@agsfourwinds.com
Mobile number :- 91 9920906670.
Monday, July 10, 2017
Page 75 of 184
ITGBL Local Agents
New Delhi
SCA
Post:
Bureau:
Local Agents:
3 )Clintus Network - LIMITED
Khasra No. 332, Chattarpur
New Dehli, India
POC: Mr. Dinesh Joshi
Tel: 91-11-26803876, 26803879.
Cell: 9810155741
FAX: 91-11-26802631, 26802616.
Email: [email protected]snl.net.in
2 ) AGS Four Winds International Movers
D 84/2 Okhla Industrial area Ph I
New Delhi 110 020
POC: Ms. Payal Singh, Director
Tel: 91 11 4336 7336
Cell: 91 98 111 10061
Fax: 91 11 26 81 00 08
1) Star Worldwide Movers Pvt.
Ltd.
13/7 Main Mathura Road
Faridabad, India
POC: Mr. Atul Mithal; Ms. Aulina Sood; Ms.
Deepanjali Verma
Tel: 9811054595; 0129 4093200
Sood: 9810066981; 0129 4093200
Verma: 9650272624; 0129 4093208
(Mithal)
Email: deepanjali@starww.com;
aulinamithal@starww.com
almithal@starww.com
4) Writer Relocations
34/1-7, Kherli Daula, 42 Milestone
NH-8, Gurgaon 12201
Haryana, India
Tel: 91-0124-262-6000 or 91-
0124-2214197 (direct line)
Cell: 91 9654990203
parveen.kumar@writercorporation.com
P.M. Relocations Pvt. Ltd.
Plot No. 61, Sec-18
Gurgaon 122015, Haryana, India
Tel: +91-124-4551400
President and CEO: Aakanksha Barghava
Web: www.pmrelocations.com
Monday, July 10, 2017
Page 76 of 184
ITGBL Local Agents
Country:
Indonesia
Jakarta
EAP
Post:
Bureau:
Local Agents:
1) Supra Raga Transport (SRT) PT.
Ritra Building, 3rd Floor
JL Warung Buncit Raya No. 6
Jakarta 12740, Indonesia
POC: Muad Suleman or Mr. Ananda
Tel: (62) (021) 798-2220
Fax:(62) (021) 798-2205
Website: www.srt.co.id
2)Santa Fe Indonusa, PT (Santa Fe Relocation
Services)
Jl. Karanggan Muda Raya No.59
Gunung Putri 16961
Bogor, INDONESIA
POC: Doug Slusher
Tel: (62) (21) 2961 2990
Cell: (62) 816 190 2830
Fax: (62) (21) 2961 2991
Email: Doug.Sl[email protected] /
Website: www.SantaFeRelo.com
3) Asian Tigers Lane Moving & Storage (PT. Citra
Air)
Kawasan Industri Gudang Taman Tekno
Blok C, No.2, Sektor XI, Bumi Serpong Damai
Tangerang-Jakarta, 15314, Indonesia
POC: Dan Brod and Bill Lloyd
Phone: +62 21 7561999
Fax: +62 21 7800013, 7800749
Email: dan.brod@asiantigers-
indonesia.com fia.raviola@asiantigers-
indonesia.com
website : www.AsianTigersGroup.com
6) AGS Four Winds Indonesia
Menara Bidakara 2, Level 10 unit 3
Jl. Jend. Gatot Subroto Kav. 71-73
Pancoran, Jakarta 12870, Indonesia
POC : Masayu Retnosari
Email : masayu.retnosari@agsfourwinds.com
Tel : +62 21 8370 8395
Fax : +62 21 8370 8391
Website: www.agsfourwinds.com
5) PT. Pacific Removindo (Allied Pickfords
Indonesia)
Jl. TB Simatupang kav. 89
Tanjung Barat, Jakarta 12530, Indonesia
POC: Deborah Minicola, or Arditama
Email: deborah.minicola@alliedpickfords.co.id
arditama@alliedpickfords.co.id
Tel : +62 21 7807851
Fax : +62 21 7824205
Mobile: +62 81 1175 2769 (Deborah Minicola)
+62 81 2106 2515 (Arditama)
Website: www.alliedpickfords.co.id
Monday, July 10, 2017
Page 77 of 184
ITGBL Local Agents
4) PRIMA INTERNATIONAL CARGO (PIC) PT
Prima Graha
Jalan Warung Jati Timur No. 4-6
Warung Buncit
Jakarta Selatan – 12740
Indonesia
POC: Muad Suleman or Ade Ardian
Mobile: +62 816 744850 (Muad Suleman)
: +62 813 80762070 (Ade Ardian)
Office: +62 21 7900083
Fax : +62 21 7949120
Email: ade.jkt@prima-logistic.com
Website: www.prima-logistic.com
Medan
EAP
Post:
Bureau:
Local Agents:
Surabaya
EAP
Post:
Bureau:
Local Agents:
2) Santa Fe Indonusa, PT (Santa Fe Relocation
Services)
Cilandak Commercial Estate, Building 208
Jl. Raya Cilandak KKO
Jakarta 12560 INDONESIA
POC: Doug Slusher
Tel: (62) (021) 789-2033
Cell: (62) 816 190 2830
Fax:(62) (021) 789-2034
Website: www.SantaFeRelo.com
1) Supra Raga Transport (SRT) PT.
Ritra Building, 3rd Floor
JL Warung Buncit Raya No. 6
Jakarta 12740, Indonesia
POC: Muad Suleman or Mr. Ananda
Tel: (62) (021) 798-2220; 798-2215
Fax:(62) (021) 798-2205; 798-2188
Website: www.srt.co.id
Monday, July 10, 2017
Page 78 of 184
ITGBL Local Agents
Country:
Iraq
Baghdad
NEA
Post:
Bureau:
Local Agents:
Paxton International
Al Kindy Hay, Section 215
Street #14, House #29
Baghdad, Iraq
Desert Road CCS Ltd.
Address: Iraq, Baghdad, Baghdad International
AirPort, Cargo Village
POC: Hazim Mithael, Operations Director
phone: 001 210 396 2008
phone : 00964 (0) 790 198 6142
e-mail : ope[email protected]
Basrah
NEA
Post:
Bureau:
Local Agents:
Paxton International
Al Kindy Hay, Section 215
Street #14, House #29
Baghdad, Iraq
Email: iraq@paxton.com
Erbil
NEA
Post:
Bureau:
Local Agents:
3) DHL International B.S.C. (c)
Erbil, Ankawa
Tel(1): +973 36061439
Tel(2): +973 17335005
1) Paxton International
413 Ishtar, Ankawa
Erbil, Iraq
Tel (1): +9647809143828
Tel (2): 703 321 7600
Email: erbil@paxton.com
2) Desert Road Ltd
Baghdad International Airport
Baghdad
Tel(1): 001 210 396 2008
Kirkuk
NEA
Post:
Bureau:
Local Agents:
Paxton International
Italian Village, House #591
Erbil, Iraq
Tel (1): +9647809143828
Tel (2): 703 321 7600
Mosul
NEA
Post:
Bureau:
Local Agents:
Paxton International
Italian Village, House #591
Erbil, Iraq
Tel (1): +9647809143828
Tel (2): 703 321 7600
Email: erbil@paxton.co
Monday, July 10, 2017
Page 79 of 184
ITGBL Local Agents
Country:
Ireland
Dublin
EUR
Post:
Bureau:
Local Agents:
1) Moveplus Limited,
Atlantic House,
Kill,
Co. Kildare.
P.O.C. Robert Gilbert/Rhona Dorris
Tel: 00-353-45-886-311
3) The Household Moving Company Ltd.,
Units 14-15, Block 13A,
Ashbourne Business Park,
Co. Meath.
POC: Brian Carroll
Tel: 353-1-849-9266
Cell: 353-87-282-699
2) Arpin International,
6B Elm House,
Millennium Business Park,
Naas,
Co. Kildare.
POC: Dee Hulse/Natasza Przybylska
Tel: 00-353-45-875-926
Monday, July 10, 2017
Page 80 of 184
ITGBL Local Agents
Country:
Israel
Jerusalem
NEA
Post:
Bureau:
Local Agents:
Ocean Relocation
Address: Yakum Post, Yakum 60972, Israel
Tel: 972-9-955-3456, Fax: 972-9-951-4321,
www.oceanrelocation.com
POC’s - Eran
Drenger mobile 052-3691911,
eran.drenger@oceanrelocation.com
Dana Wilf Drenger mobile 052-
3691913, dana.drenger@oceanrelocation.com
Sophia Kasterin off. tel. 09-971-2012, mob. tel. 052-
327-9923,
Sima Pasternak, mobile tel. 052-
3279924, Sim[email protected]
General Email: sales@oceanrelocation.com,
Globus
Address: 7 Habosem Street, Industrial Center
Ashdod, PO Box 1230, 77610, Israel.
Tel. 972-8-932-4222, Fax. 972-8-
942-8526, www.globus-intr.co.il
POC’s –
Lior Sanderowitz / [email protected]
972-529408682
Ofer Grinberg / [email protected]
972-52-6845418
A. Univers Transit Ltd.
Address: 15, Hadarim Street, Ashdod 77613,
Israel
Tel. 972-8-8563145, Fax 972-8-
8563387 www.univers-
transit.co.il
POC: Ilan Rebibo Mobile 054-
4226268 a_reb[email protected]
Amnon Kertes Mobile 054-499-2838
amnonk@univers-transit.co.il or
Sonigo
Address: 6, Bnei Darom Industrial Area, P.O.B
4068, Ashdod 7714001, Israel
Tel: 972-8-6111-222, Fax: 972-8-6111-223,
www.sonigo.com
POC’s - Shmuel
Mantinband mobile 052-611-9670,
Shmuel@Sonigo.com,
Joe Semel mobile 052-611-9669,
Monday, July 10, 2017
Page 81 of 184
ITGBL Local Agents
Tel Aviv
NEA
Post:
Bureau:
Local Agents:
1) Globus
Address: 7 Habosem Street, Industrial Center
Ashdod, PO Box 1230, 77610, Israel.
Tel. 972-8-932-4222, Fax. 972-8-942-8526,
www.globus-intr.co.il
POC’s
– Ofer Greenberg off. tel. 972-8-932-4261, mobile
52-6845418, marketing[email protected]
- Ella Yankilevich, off. tel. 08-9324255 mobile
052-6845295, impo[email protected]
2) Ocean Relocation
Address: Yakum Post, Yakum 60972, Israel
Tel: 972-9-955-3456, Fax: 972-9-
951-4321, www.oceanrelocation.com
POC’s - Eran Drenger mobile 052-
Dana Wilf Drenger mobile 052-
Sophia Kasterin off. tel.
09-971-2012, mob. tel. 052-327-
Sima Pasternak, mobile tel. 052-
3279924, Sima.pasternak@oceanrelocation.com
General- Email: [email protected],
3) Sonigo
Address: 6, Bnei Darom Industrial Area, P.O.B
4068, Ashdod 7714001, Israel
Tel: 972-8-6111-222, Fax: 972-8-6111-223,
www.sonigo.com
POC’s - Shmuel Mantinband mobile 052-611-
Semel
mobile 052-611-9669, [email protected],
4) A. Univers Transit Ltd.
Address: 15, Hadarim Street, Ashdod 77613,
Israel
Tel. 972-8-8563145, Fax 972-8-8563387
www.univers-transit.co.il
POC: Ilan Rebibo
Mobile 054-4226268 a_rebibo@univers transit.co.il
Amnon Kertes
Mobile 054-499-2838 amnonk@univers-
transit.co.il or
Monday, July 10, 2017
Page 82 of 184
ITGBL Local Agents
Country:
Italy
Florence
EUR
Post:
Bureau:
Local Agents:
Gondrand
Via Baldanzese 198
50041 Calenzano, Florence, ITALY
POC: Pilo Sergio
Tel: 39 055.88.77.967
Fax: 39 055.88.78.50
Email: firenze@gondrand.it
Fracassi
Via S. Spirito 11
50125 Florence, Italia
POC: Adamo Nencini
Tel: 39 055.28.35.97/ 28.93.40
Fax: 39 055.21.47.71
www.fracassishipping.com
Bolliger SPA
Via Fosso della Magliana, 12
00148 Roma - Italy
Ph. +39 06.65.68.81
Fax +39 06.65.57.133
POC: Simonetta Cialani, email:
simonetta@bolligerroma.it
Milan
EUR
Post:
Bureau:
Local Agents:
Bolliger SPA
Via Piave 26/30
20016 Pero ( Milano-Italy)
Phone: +39 02844721 Fax +39 0289501233
Franzosini
Via Tommaso Edison, 209
20019 Settimo Milanese
Ph +39022640320
Email Franzosini.milano@franzosini.it
Global Moving srl
Via Cristoforo Sabbadino 163
00143 Ponte Galeria - Roma, Italy
PH: +39 0666182971
Poc: Mr Fabiano D’Annibale
Monday, July 10, 2017
Page 83 of 184
ITGBL Local Agents
Naples
EUR
Post:
Bureau:
Local Agents:
Naples International Moving Company Srl
Zona Industriale ASO SUD
CAP 80125 Marcianise Caserta
POC: Giacomo Orlando
Email: info@naplesinternational.it;
Tel: +39 3665850810
Franzosini Sud S.R.L.
International Forwarders and Movers
Via delle Repubbliche Marinare, 109
Naples, Italy
POC: Luca Bosco
Tel: 39 081 752 05 40/ 559 06 88
Fax: 39 081 752 08 63
Website: www.franzosinisud.it
GOSSELIN ITALIA srl
Strada Provinciale – Zona ASI
81030 Gricignano d’Aversa (CE)
P.IVA 01248780031 POC:
Christophe Geurts
Mobile: +39 348 6053524
Bracale Mariano
Ph: 081 5028164
Mobile: +39 393 3533486
Rome
EUR
Post:
Bureau:
Local Agents:
4)AYS AT YOU SERVICE S.r.l.
Via delle Querce snc – Loc. Castagnetta
00071 Pomezia (Roma)
POC: Massimo Santori
Ph.: +39-06-9122-600
Fax: +39-06-9182-1718
1) Bolliger Roma S.P.A.
Via del Fosso della Magliana, 12
00148 Rome, Italy
POC: Dr. Clement Bolliger
Ph.: +39-06-6568-8302
Fax: +39-06-655-7133
2) Zumstein S.r.l.
Via Albert Einstein, 12
00015 Monterotondo (Rome), Italy
POC: Paola Roffi / Elsa Zumstein
Ph.: +39-06-9069-696
Fax: +39-06-9069-729
Email: paola@ zumstein.it
3) De Vellis Moving & Storage
Via Volturno, 7
00185 Rome, Italy
Ph.: +39-0775-89881
Fax: +39-0775-8988211
POC: Fabrizio Simi
Ivan.Devellis@devellis.it
Monday, July 10, 2017
Page 84 of 184
ITGBL Local Agents
Country:
Jamaica
Kingston
WHA
Post:
Bureau:
Local Agents:
B.L. Williams International Ltd.
48 - 52 Second Street
Port West, Kingston 13 Jamaica
POC: Ted Muschett or Arleen Sewell
Tel: 876-923-4846; 923-1974
Fax: 876-923-9491/2
Web-site: www.blwilliams.com
Monday, July 10, 2017
Page 85 of 184
ITGBL Local Agents
Country:
Japan
Fukuoka
EAP
Post:
Bureau:
Local Agents:
Company
"Fukuoka Soko Co. Ltd.
19-19 Okihama-Machi, Hakata-ku
Fukuoka-Shi 812-0031 Japan
POC: Ms. Yuko Ishido, Moving
Coordinator
Tel: 81-92-281-0077
Fax: 81-92-281-0804
Website: www.fukuoasoko.com"
Nagoya
EAP
Post:
Bureau:
Local Agents:
3) Nippon Express
c/o Nihon Kaijikentei Kyokai Bldg., 2F
2 - 4 - 23 Irifune, Minato - ku
Nagoya, Aichi, Japan 455 - 0032
POC: Takehiko Ogishima
Email: [email protected]tsu.co.jp
Website:
http://www2.nittsu.co.jp/hikkoshi/index.html
2) Crown Lines Corporation
125-2 Kiba 2-chome Tobishima village
Ama-gun, Aichi, Japan 490-1444
POC: Tatsuhiko Mitsuya
Tel: 0567-56-1006
Tel: 0567-56-1007
Email: Tatsuhiko_M[email protected]
Website: http://www.crownlines.co.jp/prf/html
1) Fukuoka Soko Co., Ltd.
6 -5 Funato - mach, Nakagawa - ku
Nagoya, Aichi, Japan 454-0805
POC: Mr. Tadashi Harada
Tel: 052-353-0509
Website: http://www.fukuoakasoko.com
Monday, July 10, 2017
Page 86 of 184
ITGBL Local Agents
Naha
EAP
Post:
Bureau:
Local Agents:
Ryukyu Logistics Co., Ltd.
2-17-13 Minato-Machi
Naha, Okinawa Japan 900-0001
POC: Mr Mitsugu Shirado
Tel: 81-98-861-4701
Fax: 81-98-868-4862
Email: ray@ryukyu-logi.com & shirado@ryukyu-
logi.com **bonded facility
for HHE and UAB **
Okinawa Enterprise Corporation
P.O. Box 266
Okinawa City, Okinawa Japan 904-2174
POC: Yoshiharu Kanno
Tel: 81-98-938-9688
Fax: 81-98-938-9690
Email: [email protected] & yhkanno@oec-
okinawa.co.jp
Asiatic Trans-Pacific
1422 Yogi
Okinawa City, Okinawa Japan 904-2174
POC: Mr. John Rushalk
Tel: 81-98-931-0730
Fax: 81-98-933-8620
Osaka-Kobe
EAP
Post:
Bureau:
Local Agents:
Crown Moving Service Co., Ltd.
2-1 Mayafuto, Nada-ku
Kobe 657-0854 Japan
POC: Mr. Hiroyuki Kobayashi
Tel: 81-78-805-5631
Fax: 81-78-805-5632
Nippon Express Co., Ltd.
Osaka Chuo Bldg., 4F, 1-1-18 Kita-
Horie, Nishi-ku
Osaka 550-0014 Japan
POC:Mr. Ryohei Konishi (ryoa-konishi@nittsu.co.jp)
Tel: 81-6-6538-3530
Fax: 81-6-6838-3538
Mr. Yoshichika Ito ([email protected])
**bonded facility **
Nihon System Service Co., Ltd.
3-6-10 Nihonbashi, Chuo-ku
Tokyo 103-0027 Japan
POC: Mr. Yoji Yasuda
Tel: 81-3-3273-2463
Fax: 81-3-3273-2465
Monday, July 10, 2017
Page 87 of 184
ITGBL Local Agents
Sapporo
EAP
Post:
Bureau:
Local Agents:
Nippon Express Co., Ltd.
Overseas Removals Business Branch
Foreign Corporate Accounts Group
5-7-28, Higashi-Shinagawa
Shinagawa-Ku, Tokyo 140-0002
Japan
Phone: 03-6682-2564
POC: Mr. Shingo Maki [email protected]
Website:
http://www.nipponexpress.com/about/corporate/net
work/index.html
** bonded facility **
Nihon System Service Co., Ltd.
2-6-6 Wakasu Koto-ku Tokyo 136-0083
Tel: 81-3-5534-7233
Fax:81-3-5534-7240
Email: POC: Yoshichika Ito tokyo.overseas@nss-
japan.com
Website: http://www.nss-japan.com/Eng/index.html
Tokyo
EAP
Post:
Bureau:
Local Agents:
1) Nippon Express Co., Ltd.
Tokyo Overseas Removals Branch
5-7-28, Higashi-Shinagawa
Shinagawa-Ku, Tokyo 140-0002 Japan
POC: Shingo Maki: shib-maki@nittsu.co.jp
POC: Motoi Asai: mo-asai@nittsu.co.jp
Tel: 81-3-6682-2564
Fax: 81-3-6894-6312
2) Nihon System Service Co., Ltd.
3F Kotobuki Bldg, 1-1-3 Yaesu, Chuo-ku,
Tokyo 103-0028
tel: 81-3-3273-2463
fax: 81-3-3273-2465
POC: Yoshichika Ito: [email protected]
POC: Toshiaki Yokose: tokyo.overseas@nss-
japan.com
Tel: 81-3-3273-2461
Fax: 81-3-3273-2465
Yokohama
EAP
Post:
Bureau:
Local Agents:
1) Nippon Express Co., Ltd.
NITTSU Bldg. 10F
1-9-3 HigashiShinbashi, Minato-ku, Tokyo, Japan
103-0014
POC: Shingo Maki Shib-
Tel: 81-3-6251-6300
Fax: 81-3-3251-6299
2) Nihon System Service Co., Ltd.
1F B Senju Soko, 26 Wakasu, Koto-ku, Tokyo
POC: Yoshichika Ito: [email protected]
POC: Toshiaki Yokose: tokyo.overseas@nss-
japan.com
Tel: 81-3-5534-7233
Fax: 81-3-5534-7240
Monday, July 10, 2017
Page 88 of 184
ITGBL Local Agents
Country:
Jordan
Amman
NEA
Post:
Bureau:
Local Agents:
Midtrans Logistics& Investment
Amman, 11192 – Jordan
Tel. +962-6-5674881/4452046
Fax. +962-6-4452047
POC: Mr. Qutaiba Al-Sayed/Executive Manager,
Mobile: +962-79-5542817
Middle East Express Services(MEDEX)
Amman, 11123 – Jordan
Tel. +962-6-5639002
Fax. +962-6-5639003
POC: Mr. Mohannad Al-Refai/Managing Director,
Mobile: +962-79-8668262
CML Safe Pak
322 King Abdullah II Street
Amman, 11185 - Jordan
Tel. +962-6-5856956
Fax. +962-6-5857757
E-mail dania.alhawi@cml-jo.com
POC:Ms. Dania Al-Hawi/Operation Manger
,Mobile. +962-79-5412316
Levant Express Services
Tel No. 00962-6-4627042 / 4610698
Fax No. 00962-6-4627042
POC: Mr. Raja El Issa / General Manager (Mr.),
Mobile : 00962-79-5522890
Monday, July 10, 2017
Page 89 of 184
ITGBL Local Agents
Country:
Kazakhstan
Almaty
SCA
Post:
Bureau:
Local Agents:
1) Globalink Transportation and Logistics
Worldwide - Almaty
52 Kabanbay Batyr Str.
050010 Almaty, Kazakhstan
POC: Asem Dandybaeva
Tel: 7 3272 588880 x224
Fax: 7 3272 581189
Cell: 7 777 733 9958
Email: a.dandybayev[email protected]
INTERMOVEX LLP
64, Phizuli street
050054 Almaty Head of
branch office – Mr. Viktor Pinegin
+ 7 (727) 257-09-45 Email:
3) Eurasia Service
174 A Seyfullin Avenue, Office 20
Almaty, Kazakhstan
POC: Igor Vorobtsov
Tel: 7 7272 341155
Fax: 7 7272 943304
Cell: 7 777 241 3222
(warehouse facility)
Astana
SCA
Post:
Bureau:
Local Agents:
Move One
Email: christopher.ma@moveoneinc.com
Mobile: +7 771 507 0573
Skype: mo_christopher.ma
Christopher Ma Adil
Auzbekov
Country Manager - Kazakhstan
Phone: +7 771 300 7066
Office: +7 727 313 0759
Skype: mo_adil.auzbekov
1) Eurasia Service
91/1 Kartaly str.
010000 Astana, Kazakhstan
Tel: +7 7172 490656
Cell: +7 777 2413222
Director - Mr. Igor Vorobtsov
Removals supervisor - Ruslan Mingazov
Globalink Logistics
Group Tel: +7
727 2588880 ( Ext. 478)
Mob.: +7 771 800 90 25
Akmaral Abdrakhmanova
Coordinator, CTD Department, Almaty
010000, Astana, Kazakhstan
12, Saryarka Street
Tel : + 7 7172 58 08 97 (107)
Mobile: + 7 7772982111
Fax : + 7 7172 58 08 99
web: www.globalinkllc.com
Monday, July 10, 2017
Page 90 of 184
ITGBL Local Agents
Country:
Kenya
Nairobi
AF
Post:
Bureau:
Local Agents:
Worldwide Movers Kenya Ltd.
POB 46748 - 00100
Nairobi, Kenya
POC: Mr. Chris Prior
Tel: 254 20 3565282/ 3565283/ 3565284
Fax: 254 20 4185619
MEBS Global Reach Limited
MMID Building, Unit 3B, Westlands Road,
Westlands, Nairobi
P. O. Box 13768 – 00800 Nairobi
Tel: +254-20-3748847
POC: Eric Ducroix, Director, East Africa Operations
Cell: +254-786-238-228
Email: educroix@mebs-global.com
GlobalFreight Logistics Ltd.
Markfirst House
Jomo Kenyatta International Airport
P.O. Box 45787- 00100 Nairobi, Kenya
POC: Arbi Mussani
Tel: 254 20 827777/822455
Fax: 254 822722 /822179
POC: George Nyamosi, Operations Manager
Bollore Africa Logistics Kenya Limited
Airport North Road, Embakasi
P. O. Box 46586 - 00100 Nairobi
POC: Sue West, Packing and Removals Manager
Tel: +254-20-6421534
Cell: +254-722-207 191
AGS Frasers
POC: Gil Recizac
+254 20 2107073
+254 77 0513186
manager-kenya@agsmovers.com
Monday, July 10, 2017
Page 91 of 184
ITGBL Local Agents
Country:
Korea
Busan
EAP
Post:
Bureau:
Local Agents:
Seoul
EAP
Post:
Bureau:
Local Agents:
3) PML International Movers Ltd.
P: #804, Shinpoong Flostar, 756-1, Janghang
Dong, Ilsandong gu, Goyang-Si, Gyuonggi-Do,
Korea
Tel: 82-31-907-1616, Fax: 82-31-907-1617
POC: Kay Lee/ Director
Cell: 010-9174-2746
Santa Fe Relocation Services
P: 5F, J-Tower, 373-35, Sindang Dong, Jung Gu,
Seoul Korea
Tel: 82-2-797-3383, Fax: 82-2-2-797-3386
POC: Martin Giles/ General Manager, Korea and
Japan
Cell: 82-10-4692-3383
2) Asian Tigers Transpack International
Tae Honng B/D 2F, #1543-9, Seocho-Dong
Seocho-Gu
Seoul, Korea
POC: Mr. Joseph Song
Tel: 82 2 3489 2500
Fax: 82 2 598 3925
Email: josep[email protected]
1) Hanjin Bestpac Co., Ltd.
Namyoung B/D, Room 302, #85-3, Galwol Dong,
Yongsan Gu
Seoul, Korea
POC: Mr. Sang Sun Park
Tel: 82 2 718 4061
Fax: 82 2 718 4093
Monday, July 10, 2017
Page 92 of 184
ITGBL Local Agents
Country:
Kosovo
Pristina
EUR
Post:
Bureau:
Local Agents:
2) AGS-Pristina
Zona Industriale, Tahir Zajmi PN
10000 Pristina, Kosovo
POC: Arben Sharani
Tel: 377 44 502 579
Email: manager[email protected]
MAK Move
International Removal Services
Ekrem Rexha nn
Pristina, Kosovo
POC: Toni Markushevski
Tel. : +389 70 233-456; +389 2 3096-697;
e-mail: pris[email protected].mk
info@makmove.com.mk
for handling POVs and GOVs shipments
4) Interdean International
Matican nn
10000 Pristina Kosovo
POC: Jasminka Trpenoska
Tel: +389 2 3215 340
3) Matrix Relocation Kosovo
А1 Richard Holbrooke St
10 000 Pristina
POC: Mr. Ekrem Qerreti
Email1: ekrem.qer[email protected]
Email2: pristina@matrixrelo.com
Tel: +381 38 548 888
Cell: +377 44 15 49 67
1) MOVE ONE RELOCATION
12050 Slatina e Madhe
POC: Valdet Mustafa
Tel: 381 38 566 354; 377 44 500 508
Monday, July 10, 2017
Page 93 of 184
ITGBL Local Agents
Country:
Kuwait
Kuwait
NEA
Post:
Bureau:
Local Agents:
2) Global Freight Systems, Co. W.L.L.
Sultan Ben Essa Complex
Dajeej, Farwaniya, Kuwait
POB 22389, Safat 13084 Kuwait
POC: Anish Francis
Tel: +965-2431-6530
Cell: +965-9007-7369
Fax: +965-2431-6478/ 2431-9177
POC: Nisha Kailash
Tel: +965-2431-6530
Fax: +965-2431-6478/ 2431-9177
5)TransCrate Logistics Co., WLL Office 23, Block
3, Plot 31, Mirqab, Jasim Boodai Street Kuwait
Fax : +965 22 44 77 23 Tel : +965 180 49
49 POC:Sunny
D’Souza
Operations Supervisor
Cell: +965-9800-7190
Fax : +965 22 44 77 23 Tel : +965 180 49 49
1) Al-Ghanim Freight
Al-Rai Industrial Area, Shuwakh
PO Box 223
Safat 13001 Kuwait
POC: L.G. I Udaya – supervisor
Tel: +965-2474-5533, Ext. 6624
Direct: +965-2476-8284
Mobile: +965-6694-7395
Tel: 965-2474-533 x751 or
965-2476-8284 (Mildred)
Cell: 965-6601-1303 (Mildred)
3) Gulf Agency Company (Kuwait)
Farwaniya, Dajeej Area
Block 1, Street 79
Plot No. 47, Faisal Center
Behind Kuwait Finance House
POC: Mr. Vincent Fernandes
Tel (board ): 00965 222 05 800
Fax: 00965 243 47 325
Direct : 00965 222 05 831
Cell : 00965 97205128
Website :
http://redirect.state.sbu/?url=www.moving.gac.com
Afra Cardozo
Direct tel: 00965 222 05 829
Cell : 00965 99046994
Shonalyn Joseph
Direct tel: 00965 222 05 831
Cell : 00965 97252855
Monday, July 10, 2017
Page 94 of 184
ITGBL Local Agents
4)Al-Sawan Cargo Co.
POC: TBN
Operations In-Charge
Al Sawan Company
Al Gazali Street
P.O. Box 576
Safat 13006 - Kuwait
Tel : +965-22270500 EXT: 1308
Fax : +965-22270509
Cell: +965-9902-0085
Country:
Kyrgyzstan
Bishkek
SCA
Post:
Bureau:
Local Agents:
3 ) Interdean Bishkek
107 Kievskaya Str., 2nd floor
720001 Bishkek, Kyrgyzstan
POC: Zulfiya Muslimova
Tel: 996312 613863
Cel: 996555 774597
Fax: 996312 613863
Web-site: www.interdean.com
2 ) Globalink Logistics Group
Bishkek, Kyrgyzstan
POC: Nastya Shloeva, Business Coordinator
Email: a.shlo[email protected]
Web-site: www.globalink.bz/kyr.htm ** bonded
warehouse**
1 ) American Resources International Cargo -
A.R.I. Cargo
Bishkek, Kyrgyzstan
Tel: 996-312-660077
Fax: 996-312-661311
Web-site: www.aricargo.com **bonded facility **
Monday, July 10, 2017
Page 95 of 184
ITGBL Local Agents
Country:
Laos
Vientiane
EAP
Post:
Bureau:
Local Agents:
1) Geotrans Logistic and Mover Co. Ltd.
Unit 24, Ban Phonpapao Thong, Sokpaluang Road
Sisattanak District, Vientiane, Lao PDR
POC: Mr. Vira Salikoun or Mr.Khamphai
Tel:: 856 21 313679
Fax: 856 21 312720
Cell phone: 856 20 56800680
Email: salikoun@geotrans.laopdr.com or
3) Schenker (Thai)Ltd.
Representative office Lao PDR. Unit 8, No153 Ban
Watnak
Thongkang Road, Sisattanak District Vientiane Lao
PDR
POC: Chayada Chatapha (Branch Manager)
Phone: 856 21 353881 or 353882
Fax: 856 20 555 20989
www.dsbchenker.com/th
2) JVK Indo-China Movers (Laos) Ltd.
PO Box 3054
Unit 28 Phonphapao Villlage
Vientiane, Lao PDR
Tel: 856-21-313-505
Fax: 856-21-312-376
POC: Mark Donohoe & Mrs. Savandaly Samounty
Tel: 856 21 313505 and Thailand number :66-02-
379-4646
Fax:856 21 312376 and Thailand number: 66-02-
379-5050
Email: [email protected] and
Monday, July 10, 2017
Page 96 of 184
ITGBL Local Agents
Country:
Latvia
Riga
EUR
Post:
Bureau:
Local Agents:
4) FF INTERNATIONAL MOVERS
3, Sarlotes street
LV-1001, Riga, LATVIA
POC: Aivars Usans
Tel: (371) 6784 0592
Fax: (371) 6784 0591
Cell: (371) 2916 0011
3) Genex Group International
6 Kengaraga Str.
Riga, Latvia LV-1063
POC: Mr. Kaspars Birzaks
Tel: (371) 67268 820
Fax: (371) 67268 824
Cell: (371) 2653 9249
Email: [email protected] ** bonded
facility **
2) Zebra Cargo - Friendly Movers
Riga International Airport
Riga, Latvia LLV-1053
POC: Mr. Oskars Veinbergs
Tel: (371) 67412 108
Fax: (371) 6 7412 156
Cell: (371) 2915 5365
Web-site: www.zebracargo.com
1) Gosselin Mobility Baltics
Jurkalnes iela 15/25, gate 15
Riga, Latvia LV-1046
POC: Olga Konstantinova
Tel: (371) 67800 800
Fax: (371) 67800 801
Email: Olg[email protected] **
bonded facility **
Monday, July 10, 2017
Page 97 of 184
ITGBL Local Agents
Country:
Lebanon
Beirut
NEA
Post:
Bureau:
Local Agents:
1) Beirut International Movers
Kazandjian Bldg, Camil Chamoun
Street
PO Box 55-050
Sin El Fil, Beirut, Lebanon
Fax: 961-1-49-7700
Tel: 961-49-55-00; 961 3 617712
Fax: 961-1-49-7700
Email: info@beirutovers.com
Web-site: www.beirutmovers.com
2) Beirut Cargo Center
Sin El Fil, Opposite Mirna Chalouhi bldg.
Parallel Towers, Bloc B, Floors 12-13-14
P.O. Box 17-5040 - Beirut – Lebanon
Tel. +961 1 48 22 11 ext 111 Mob. +961 70 19 44
65 Fax. +961 1 48 22 24
export: Joe.gaourieh@bcclogistics.com - import:
jad.daccache@bcclogistics.com -
www.bcclogistics.com www.bcclogistics.com
3) Boueri Freight Services SAL
Tel. (HQ): 01/888 000
Fax: 01/888 000 ext 18
POC: Lena Antoine Boueri, Overseas Manager
Email: lena@bouerifreightservices.com
T: (011) 961 (0)1 888 000
C: (011) 961 (0)3 315 222
www.bfslebanon.com
4) Beirut Express
Sourati Street, Chartouni Bldg.
Hamra, Beirut, Lebanon
Tel: 961 1 341400 / 1-2-3-4
Fax: 961 1 341405
Email: customersupport@beirutexpress.com.lb
Website: www.beirutexpress.com
Country:
Lesotho
Maseru
AF
Post:
Bureau:
Local Agents:
1) Stuttaford Van Lines - Lesotho
Lioli Road, Industrial Area, Box 0637
Maseru West, Lesotho
POC: Mrs. Venus Havenga
Tel: 266 22 323 966
Fax: 266 22 310 290
Cell: 266 589 260 66
Email: venu[email protected]om
Monday, July 10, 2017
Page 98 of 184
ITGBL Local Agents
Country:
Liberia
Monrovia
AF
Post:
Bureau:
Local Agents:
3.MSC Mediterranean Shipping Company (Liberia)
Ltd
Piah Badell Nipeh
Somalia Drive, Monrovia, Liberia
+231 8885 90900
+231 7702 49883
+231 8885 90921
www.msc.com
2.)Global Logistics Services (GLS)
Paul King
2nd and 3rd floor Kashour Building
Broad and Johnson Street
Monrovia, Liberia
+231 8865 53400
+231 8806 55857
4) 6.OBT Shipping Ltd
Rune Dyhr
Somalia Drive,
Liberia Monrovia
+231 77759 0903
+231 77759 0911
1)AGS Frasers
International Removals
Monrovia, Liberia
Email: manager[email protected]
www.ags-worlwide-movers.com
Tel: 231 077 00 33 77
Monday, July 10, 2017
Page 99 of 184
ITGBL Local Agents
Country:
Libya
Tripoli
NEA
Post:
Bureau:
Local Agents:
4) Interconex, Inc.-- Libya
3.5km Swani Road
Fallah, Tripoli, Libya
Phone +218 (0) 91 8752011 | +218 (0) 95 4160676
POC: Troy White, Managing Director
Phone: +218 (0) 91 844 7250
Email: Troy.White@Interconex.com
Alt POC: Matt Grickowski, Operations Manager
Phone: +218 (0) 95 450 4949
1) Manarat Al Madina Shipping Agency
Damascus Street
Hadba Area
Tripoli, Libya
POC: Nureddin Elwaer
Tel: 218 21 2184149; 218 21 4907792 (office)
Fax: 218 21-4907286
3) Sedra Libya Packing Transportation Company
PO Box 82262, Ibn Nafees Streeet, Nr. Sa
Lahadien Hospital
Tripoli, Libya
POC: Mohamed F. Abuhlega, Owner and General
Manager
Tel: 00 218 21 715 9051/ 714 7723/ 717 3198
Fax: 00 218 21 462 8244/ Cell: 00 218 91
2157965 or 92 500 1025
[email protected]; abuhlegasedra@hotmail.com
Website: www.sedralibya.com
Monday, July 10, 2017
Page 100 of 184
ITGBL Local Agents
Country:
Lithuania
Vilnius
EUR
Post:
Bureau:
Local Agents:
1) Calenberg Vilnius, UAB
International Movers
Biciuliu g. 29
Bukiskis
14182, Vilniaus rajonas
Lithuania
POC: Andrejus Lisovskis
Tel: 370 5 2430004
Fax: 370 5 2430005
Cell: 370 698 20266
Email: calen[email protected]
2) SERVEKT
Lakunu str. 28/23
Vilnius LT-09108, Lithuania
POC: Vytautas Kaneckas
Tel: 370 5 2641407
Fax: 370 5 2641407
Cell: 370 686 66665
3) GOSSELIN GROUP BALTICS
Jurkalnes str. 15/25
LV1046 Riga I Latvia
POC: Olga Konstantinova
Tel: +371 67800 142
Fax: +371 67800 801
Cell: +371 26469 155
Country:
Luxembourg
Luxembourg
EUR
Post:
Bureau:
Local Agents:
3) Santa Fe Relocation Services
17, rue Louis Ackermann
L-1899 Kockelscheuer, Luxembourg
POC: Mr. Alexandre AUBRY
Tel : +352 48 44 22
Mobile : +352 691 480 619
Fax : +352 40 29 79
Email : Lux[email protected]
2) Team Allied Relocations
32, rue Jos Kieffer
L-4176 Esch-sur-Alzette, Luxembourg
POC: Mr. Miguel Gouverneur Tel: 352 44 22 52
Fax: 352 45 55 47
Email: Miguel.Gouverneur@teamrelocations.com
1) Lux-Connex
101, rue des Artisans
L-1141 Luxembourg,
Luxembourg
POC: Alain Gallion
Tel: 352 40 24 40
Fax: 352 48 48 25
Email: manny.krier@lux-connex.lu
alain.gallion@ lux-connex.lu
Monday, July 10, 2017
Page 101 of 184
ITGBL Local Agents
Country:
Macedonia
Skopje
EUR
Post:
Bureau:
Local Agents:
1) Move One
Skupi 3A
1000 Skopje, Macedonia
POC: Mrs. Edit pop-gavrilove
Tel: 389 2 3090 022 x104
Fax: 389 2 3090 022 x115
Email: edit.popgavrilova@moveoneinc.com
Website: www.moveoneinc.com
2) ORBIT DOOEL
Member of Orphee Beinoglou Group
Str. 1632 no. 53, Madzari
1040 Skopje,
Macedonia
POC: Goce Tonevski
Tel: 389-2-2550-661
Fax: 389-2-2551-550
www.beinoglou.gr
3)Intermove LTD
(Interdean)
International Relocation Services
164 Str., No.46
1000 Skopje
T/F: +389 2 3215 340
M: +389 70 340 632
6) AGS Skopje
POC: Ms. Marija Angelova
Tel: +38923096424
Fax:+38923096423
Mobile: +38970252294
Email: manager[email protected]
5) Mak Move - Skopje
International Removal Services
str. Gjorce Petrov 10-2/5
1000 Skopje, Macedonia
POC: Toni Markushevski
Tel. : +389 70 233-456, +389 70 380-484
Tel/Fax: +389 2 3096-697, +389 2 2039-727
e-mail: inf[email protected].mk
corstjens@t.mk
web: www.makmove.com.mk
Monday, July 10, 2017
Page 102 of 184
ITGBL Local Agents
Country:
Madagascar
Antananarivo
AF
Post:
Bureau:
Local Agents:
3) Worldwide Movers Madagascar
c/o Green islands Logistics sarl.
P.B. 5188
Antananarivo, Madagascar
POC: Guy Shepherd, Director
Tel: 261-20-22-228-04
2) Tessiot Demenagements
B.P. 1530
Zone Forello Tanjombato
Antananarivo, Madagascar
POC: Joseph Ravelonahina, Technical and Admin
Director
Tel: 261-20-22-574-10
Email: tessiot.dem.mada@wanadoo.mg
1) AGS Frasers
Z.I. Forello Module 8 - Tanjombato
B.B. 9167A Andoharanofotsy
Antananarivo, Madagascar
POC: Loic Bouche, Director
Tel: 261-20-22-461-98
Operation Ags Madagascar operation-
madagascar@agsmovers.com
directeuradjoint-madagascar@agsmovers.com
Transit Ags Madagascar' transit-
madagascar@agsmovers.com
Country:
Malawi
Lilongwe
AF
Post:
Bureau:
Local Agents:
1) Cargo Management Logistics GlobalKamuzu
International Airport Office Mpico Building 1st Floor
P.O. Box 40666 Lilongwe 4 Malawi Phone
number: 265 (0) 1 700 530/501
Contact person/s:Maureen Mzumara Operations
Director/Flemmings Kapunda – Managing Director
Fax number:265 (0) 1 700 503
2) Stuttafords International Removals
P.O.Box 2052
Lilongwe
Malawi
POC: Obet Matwanje or Willard Munangati
Managers
Tel: 265 1 712 467
Fax: 265 1 710 495
Mobile: 265 8 888 68635 Email:
stutts@malawi.net
3) AGS Malawi Limited,
Private Bag 283,
Lilongwe, Malawi
Tel: 265 (01) 759374
Cell: 265 (08) 88839528
Fax: 265 (01) 759375 Email:
Monday, July 10, 2017
Page 103 of 184
ITGBL Local Agents
Country:
Malaysia
Kuala Lumpur
EAP
Post:
Bureau:
Local Agents:
1) Crown Line (M) Sdn. Bhd.
Lot 37645, Jalan 5/37A, Taman Bukit Maluri
Kepong, 52100 Kuala Lumpur, Malaysia
Tel No: +603 – 6275 1830, Fax No: +603 – 6275
1840
Website: www.crownline.com.my
POC: Azri Ahmad, E-Mail:
E-Mail: [email protected] or
rachel@crownline.com.my
AGS FOUR WINDS RELOCATIONS SDN BHD
NO. 28B (LOT. 24128) JALAN 5/32A
OFF 6 1/2 MILE JALAN KEPONG
52100 KUALA LUMPUR, MALAYSIA
TEL: +603 6251 7175
Santa Fe Relocation Services Sdn. Bhd.
No. 1, Jalan Jururancang U1/21, Seksyen U1
Hicom Glenmarie Industrial Park
40150 Shah Alam, Selangor
Malaysia
+60 3 7805 4332
Main Contact Person (POC):
Mr. Rolf Beutel – Managing Director
5) Crown Relocations, Crown Worldwide Movers
Sdn. Bhd
Address: Lot 7, Jalan Delima 1/1, Subang Hi Tech
Industrial Park, Batu Tiga, 40000 Shah Alam,
Selangor Darul Ehsan, Malaysia
Contact person: Mr. Keith Ellis, Corporate Services
Manager
Tel: + 60-3-5636-9166
Fax: + 60-3-5637-5166
Cell Phone: + 60-1-2376-0277
Email: kellis@crownrelo.com
Website: www.crownrelo.com
4) Asian Tigers Transpo Movers (M) Sdn Bhd
Address: Lot 6, Jalan Ragum 15/17 SS 15, 40000
Shah Alam, Selangor Darul Ehsan, Malaysia
Tel: + 60-3-5565-2200
Fax: + 60-3-5513-3788
Contact person: Ms. Angela Subramaniam
DID: + 60-3-5565-2333
Tel: + 60-3-5565-2200 Ext.180
Fax: + 60-3-5513-3788
Email: angela.subramaniam@asiantigers-
malaysia.com
Skype Id: angela.subramaniam@asiantigers-
malaysia
Website: www.asiantigers-malaysia.com
2) Ambassador Worldwide Movers (M) Sdn. Bhd.
Lot 17, Lorong Enggang 31, Off Jalan Enggang
Taman Keramat, 54200 Kuala Lumpur, Malaysia.
Tel No: +603 – 4253 2000, Fax No: +603 – 4252
4000
Website: www.ambassador.com.my
POC: Jim Dhillon, E-Mail: mo[email protected]
3) Unigroup Worldwide UTS Malaysia
No 59, Persiaran Mewah, Bandar Tun Razak
56000 Kuala Lumpur, Malaysia.
Tel No: +603 – 9171 4673, Fax No: +603 – 9171
4543
Website: www.unigroupworldwide.com
POC: Mohd Khairul Sim Abdullah, E-Mail:
Khairul_sim@unigroupworldwide.com
Monday, July 10, 2017
Page 104 of 184
ITGBL Local Agents
Country:
Mali
Bamako
AF
Post:
Bureau:
Local Agents:
AGS Bamako
Route de Sogoniko
BP E 693 - Rue 131
Bamako, Mali
Tel: 223 220 13 78
Fax: 223 220 27 32
Email: ags.mali@cefib.com
Website: www.ags-worldwide-movers.com
Country:
Malta
Valletta
EUR
Post:
Bureau:
Local Agents:
Thomas Smith & Co Ltd
POCMr. Glenn Desira ( Freight Executive) Contact
number +35622058114 e-mail
gdesira@tcsmith.com
Secondary POC Denis Galea ,Group General
Manager +35622058450
Cube Relocations
18, Triq Hal-Warda
Attard ATD 1406, Malta
POC: Chris Vassallo
Tel: 356 2721 2721
Fax: 356 2142 1197
Cell: 356 9949 3400
Web-site: www.cuberelocations.com
Express Group
POC Mr. Jesmond Mifsud ( Senior Sales Manager)
Address: Velbro House,
Qormi Road,
Luqa LQA9040,
Malta.
Office Number: +35625589207
Cell Phone : +35699469568
Web-Site : www.expressgroup.com
Monday, July 10, 2017
Page 105 of 184
ITGBL Local Agents
Country:
Marshall Islands
Majuro
EAP
Post:
Bureau:
Local Agents:
Carepak Moving and Storage
1234 Villongco Road, Sucat
Paranaque City, 1700 Philippines
POC: Ms. Ellen F. Cruz
Tel: (632) 809-5808
Fax: (632) 807-3041
Email: elle[email protected] or
A1 Global Logistics Services
Unit 2A-1, 8414 Dr. A. Santos Avenue
Brgy. BF Homes, Sucat, Paranaque City
Philippines 1700
Tel. +632 785 1570/02 216 7789
Mobile : +63917-812 6548/+63920-951-7523
POC : Ms. Olivia Alarcon
E-mail – olivia.alarcon@a1global-logistics.com
2nd POC – April Guinto
E-mail – guintoae@a1global-logistics.com
Skype : a1global-logistics
Website : www.a1global-logistics.com
Country:
Mauritania
Nouakchott
AF
Post:
Bureau:
Local Agents:
1) AGS Frasers Mauritania
Zl du Ksar - Lot 71
BP 3936 Nouakchott, Mauritania
POC: Thibault Malezieux
Tel: 222 4 525 99 40/41
Fax: 222 525 99 41/42
Cell: 222 658 25 55
POC: FRANK BONNET
2) SOGECO Mauritania
Societe General du Consignation et D'entreprises
Maritimes
Consignation, Manutention, Transit, Transport
Route de l'aeroport/ 1765 rue 22-002
Commune Ksar BP: 351, Nouakchott, Mauritania
POC: Moktar Ould N’Dy
Tel: 222 525 27 40, 525 22 02
Fax: 222 525 39 03
Cell: 222 641 98 74
Monday, July 10, 2017
Page 106 of 184
ITGBL Local Agents
Country:
Mauritius
Port Louis
AF
Post:
Bureau:
Local Agents:
1) Service de Demenagement International
TMC Freeport Zone 6
Mer Rouge
Port, Louis, Mauritius
POC: Sam Sooprayen
Tel: 230 206 2638
Fax: 230 206 2639
2) Velogic Limited
TMC Freeport Zone 7
Mer Rouge, Port Louis
POC: Mr. Joel Lefebure
Tel : 2065000 - Direct Line - 2065123
Mobile - 2517770
Email- joel.lefebure@velogic-mu.com
Mr.Nayaz Lallbahadhur
Tel : 2065000 - Direct Line - 2065111
Mobile - 2535200
3) AGS FRASERS INTERNATIONAL MOVERS
ARSENAL
MAURITIUS
MANAGER: ERWAN VERGER
TEL. NO: 230 764 0020
EMAIL: manager-mauritius@agsmovers.com
INTERNET: www.agsfrasers.com
Monday, July 10, 2017
Page 107 of 184
ITGBL Local Agents
Country:
Mexico
Ciudad Juarez
WHA
Post:
Bureau:
Local Agents:
2) The Inland Sea, Inc.
9601 Carnegie
El Paso, TX 79925
POC: Thomas Lampe and Rigoberto Duran
Cel.- (915) 892-4958
Office: (915) 592-1517
Fax: (915) 592-1835
Email: thomas.lam[email protected],
rduran@tis-worldwide.com
3) Mudanzas GOU, S.A. de C.V.
Jose Clemente Orozco #260
Alamos de San Lorenzo
Cd. Juarez, Chihuahua, MEXICO 32340
POC: Christian Aguilar
Cel: (52-656-1) 107-1958 or Nextel 52*59045*26 (
Aguilar)
Office: (52-656) 623-4115
Fax: (52-656) 618-6229
1) Customs Critical Cargo Inc. (former Peregrine
Falcon) 360 South Americas Ave, Suite B El Paso,
TX 79907
POC: Lidia Robles, Cynthia Acosta
Cel.- 915-996-0128 (Robles)/ 915- 626-9022
(Acosta)
Office: 915-872-8169
Email: lidia[email protected],
Guadalajara
WHA
Post:
Bureau:
Local Agents:
2) SEYMI
Calzada Independencia Norte # 3450
Guadalajara, Jalisco. Mexico.
POC: Raul Covarrubias
Iliana Vargas
Tel: (52) 33-3603-0000
Fax: (52) 33-3603 1553, 3603 2033
Email: [email protected]om.mx
1) Mundanzas GOU
Altos Hornos 1477
Parque Industrial El Alamo
Guadalajara, Jalisco, Mexico
POC: Cristina Cervantes
Tel: (52) 33-36661404/ 1439
EmaiL: r[email protected].mx or
Hermosillo
WHA
Post:
Bureau:
Local Agents:
Mundanzas Gou
Allied International
Av. Las Galaxias 31
Col. Parque Industrial
CP 83299 Hermosillo, Sonora, Mexico POC:
Rodrigo Mendoza Barragan
Tel: 011 52 662 251 0734/ 0839/ 0876
Fax: 011 52 662 251 0875
Website: www.mundanzasgou.com
Monday, July 10, 2017
Page 108 of 184
ITGBL Local Agents
Matamoros
WHA
Post:
Bureau:
Local Agents:
1) Mudanzas Gou, S. A. de C. V.
POC: Francisco Javier Castillo Pulido
Nueva Escocia # 4344
Fracc. Ind. Abraham Lincoln
Monterrey, N. L. CP. 64310
Tel.- (81) 83 70 63 97
Nextel.- 52*34504*58
f.castillo@mudanzasgou.com
Merida
WHA
Post:
Bureau:
Local Agents:
2) Empaques y Mudanzas
Calle 9 No. 86 por 12 diagonal
Fracc. Mulsay 97246 Merida, Yucatan, Mex.
Office: 52-999-912-5234
Mobile: 52-999-958-0772
empaquesymudan[email protected]
Contacts: Ernesto Flores, Nora Leticia Martin
1) Mudanzas Gou, S.A. de C. V.
Nva. Sto. Domingo 163
Frac. Industrial San Antonio
Azcapotzalco, 02760 Mexico D.F.
Office +52-55-50622631
Mobile +52-1-55-54180323
Contacts: Norma Arredondo
José Luis Romero [email protected]
Carlos Morales (Mérida)
merida@mudanzasgou.com
3) Transcontainer S.A. de C.V.
Dr. Gustavo Baz # 295 F,
Col. Viveros de la loma, Tlalnepantla, Estado de
México, 54080
Direct Line: (5255) 5361 7884
Phone: (5255) 5398 2323 Ext: 116
Fax: (5255) 5398-7716
Contact: Edith Mayén.
edithm@transcontainer-group.com
Monday, July 10, 2017
Page 109 of 184
ITGBL Local Agents
Mexico City DF
WHA
Post:
Bureau:
Local Agents:
MUDANZAS GOU, S.A. de C.V.
Nueva Santo Domingo #163
Fracc. Industrial San Antonio
Azcapotzalco, Mexico, DF 02760
POC: Jose Luis Romero
Sales Manager
Tel. 55-5062-2600
Direct. 55-5062-2636
MUDANZAS BALDERAS, S.A. de C.V.
Av. de las Minas 83
Col. Lomas de Becerra
Mexico, DF 01280
Tel. 52-55 5598-1255
POC: Alejandra Balderas
MUDANZAS MYM, S.A. de C.V.
Insurgentes Norte 1290
Col. Capultitlan
Mexico, DF
Tel. 52-55 2974-9400 x-9402
POC: Mireya Vazquez
CEO International
mvazquez@myminternational.com
TRAFIMAR RELOCATIONS, S.A. de C.V.
Ferrocarril Acámbaro No. 77
Col. San Luis Tlatilco
Naucalpan de Juárez
Edo de Mexico, CP 53630
POC: Eduardo Otero
Sales Director
Tel. 52-55 5312-9900
TRANSCONTAINER INTERNATIONAL, S.A. de
C.V.
Vía Dr. Gustavo Baz No. 295-F
Estado de Mexico CP 54080
Tel. 52-55 5398-2323
POC: Carmen Lerdo de Tejada
Sales Manager
carmensr@transcontainer-group.com
Monday, July 10, 2017
Page 110 of 184
ITGBL Local Agents
Monterrey
WHA
Post:
Bureau:
Local Agents:
4) MYM, Muebles y Mudanzas International
Edgar Allan Poe #235
Col. Polanco Mexico, D.F. 07370
POC: Bernardo Lijtszain
Tel: 52 55 1055 8732
3) Mundanzas Gou, S.A. de C.V.
Representante de Ventas
Nueva Escocia No. 4344, Fracc. Ind.
Abraham Lincoln
Monterrey, N.L. CP 64310 POC: Alfonso
Luna
Tel: 52 81 8040 0000, 8040 0500, & 8676
3025 Email:
A.Luna@mudanzasgou.com
2) Trafimar Relocation Service, Monterrey
Ave. de las Industrias No. 124, Fracc Industrial
los Nogales
Santa Catarina N.L. C.P. 66367 Entre -
Arroyo el Obispo y Antiguo Camino a Minera del
Nte.
POC: Brenda Casas
Email: [email protected]om.mx Tel: 51 81
8390-0583
1)Transcontainer
Via. Dr. Gustavo Baz No. 295-F, col. Viveros de la
Loma
Tlalnepantla, EDO Mexico 54080
POC: Vicky Rojas/ Ma. Del Carmen Martinez de
Lerdo de Tesada, Dir.
Tel: 55 5361 7603/5398/7884
Email: carmensenior@transcontainer-group.com
(Director)
Nogales
WHA
Post:
Bureau:
Local Agents:
Mudanzas Gou
Allied International
Av. Las Galaxias 31
Col. Parque Industrial
CP 83299 Hermosillo, Sonora, Mexico
Tel: 011 52 662 251 0734/ 0839/ 0876
Fax: 011 52 662 251 0875
Website: www.mundanzasgou.com
Nuevo Laredo
WHA
Post:
Bureau:
Local Agents:
2) Transcontainer
Via Dr. Gustavo Baz # 295-F
Col. Viveros de la Loma
Tlalnepantla, Estado de Mexico C.P. 54080
Ph. 011-55-5361-7603
POC: Vicky Rojas
1) Mundanzas Gou
POC: Mario Martinez
Tel: 867-717-0517
Monday, July 10, 2017
Page 111 of 184
ITGBL Local Agents
Tijuana
WHA
Post:
Bureau:
Local Agents:
Sullivan United Moving and Storage Co.
5704 Copley Drive San Diego C.A. 92111
POC: Laurel Schniepp
Cell 619-379-7746
800-874-2600 x 3024
3) MYM INTERNATIONAL
Edgar Allan Poe #235
Col. Polanco Mexico CP 11550
POC: Malena Larrambebere
Tel: 52 55 2974 9400
1)Mudanzas Gou
Avenue de las Galaxias #31
Esquina Satellites
Col. Parque Industrial de Hermosillo
Hermosillo, Sonora CP 83299
POC: Rossy Gomez
Tel: 662 2510734
2) TRANSCONTAINER
Via Dr. Gustavo Baz #295-F
Estado de Mexico CP 54080
POC: Arturo Rincon Cordero
Tel: 52 55 5398-2323
Email: arturor@transcontainer-group.com
Country:
Miami Despatch
DA_MI
USA
Post:
Bureau:
Local Agents:
Country:
Micronesia
Kolonia
EAP
Post:
Bureau:
Local Agents:
Pohnpei Transfer and Storage
P.O. Box 340
Pohnpei, FM 96941 Micronesia
Tel: (691) 320-2552
Fax: (691) 320-2389
Monday, July 10, 2017
Page 112 of 184
ITGBL Local Agents
Country:
Moldova
Chisinau
EUR
Post:
Bureau:
Local Agents:
1) Interdean
Blvd. Stefan cel Mare 126, Off. 17
Chisinau, Moldova 2012
POC: Pavel Cebotaru
Tel: 373-22-223349
Fax: 373-22-225828
Email: chisinau@interdean.com or
Web-site: www.interdean.com
2) Molinari Srl.
11/36 Aeroport Str.
Chisinau, Moldova
POC: Petre Balica
Tel: 373-22524102; 373-22529341
Web-site: www.molinari.md
MOLDMOVER / Pretul Succesului SRL
Blvd. Stefan cel Mare 126, Off. 17
Chisinau , Moldova
Tel: +373 22 223349
Mob: +373 79402325
Fax: +373 22 225828
Email: chisinau@moldmover.md
Person of contact: Pavel Cebotaru
Email: pavel.cebotaru@moldmover.md
Monday, July 10, 2017
Page 113 of 184
ITGBL Local Agents
Country:
Mongolia
Ulaanbaatar
EAP
Post:
Bureau:
Local Agents:
Mongol Express
POC Mr. Davaanyam
Official Address:
Ulaanbaatar, Mongolia 14251
Chinggis Avenuw-17
Vista Office building, 6th floor
e-mail address: [email protected]
Tel: 976-319305/103
cell:976-9911-0190
Santa Fe Relocation Services LLC
Address: #406 Ar Mongol Travel Building, Jamyan
Gun Street-5, Sukhbaatar District, Ulaanbaatar-48,
Mongolia
Tel: +976 7000 0285
Fax: +976 7000 0286
General Email: [email protected]
Inca Bataa
General
Manager Direct Tel: +976 7000 0285
Fax: +976 7000 0286
Mobile: +976 9905 0289
1) Crown Worldwide, Mongolia:
Official Address:
Crown WorldWide Group Building
20th khirii, Bayangol District
Sonsgolon Bridge, Ulaanbaatar, Mongolia
Mr. Bayarbat
Tel: 9909-8509
Email add: Btseveensuren@crownrelo.com
***One of the best/reliable companies in Mongolia.
Both in/out ITGBL for all types of shipments.
Monday, July 10, 2017
Page 114 of 184
ITGBL Local Agents
Country:
Montenegro
Podgorica
EUR
Post:
Bureau:
Local Agents:
Balkan Relocations d.o.o. Belgrade, Serbia
Novi Beograd, Bulevar Arsenija Carnojevica 80
BELGRADE
www.balkanrelocations.com
TEL: +381 11 408 15 90
FAX: +381 11 408 15 90
Contact: Gordana Popov
Head of Operations
MOB: +381 60 08 543 21
E: gordana.popov@balkanrelocations.com
*** packing and forwarding
HHE/UAB/POV ***
1) Move One Relocations
POC: Maja Pasic
Country Manager - Serbia/Montenegro
(maja.pasic@moveoneinc.com)
East Europe - Balkans - CIS & Central Asia -
Middle East & Africa - Asia Pacific
Office Belgrade, Serbia
Phone: +381 11 377 4243 ext. 4301
Fax: +381 11 848 7089
Mobile: +381 63 394 150
web: www.moveoneinc.com
2) Santa Fe Relocation Services d.o.o Beograd
Zitna 28
11272 DOBANOVCI -
BELGRADE
TEL: + 381 11 35 36 350
FAX: + 381 11 35 36 352
Misa Matic Regional Manager –
mobile number 062 259 357
Maja Karaulic, Sales Manager –
mobile number 062 259 354
*** packing and forwarding
HHE/UAB/POV ***
5) Jadroagent BAR
International Shipping and Freight agency Ltd
Bar, Montenegro
e-mail: podgorica.for[email protected]
tel: Podgorica: 38220622555
Bar: 38230 315996
Fax: Podgorica: 38220622761 Bar: 38230
312751 *** customs clearance
in port of Bar and Podgorica customs terminal ***
4) INTERLOG
Ul Jovana Tomasevica G-9
85000 Bar, Montenegro
POC: Nikola
Tel: 38285313932
Fax: 38285317238
Cell: 38268006688
Email: inter[email protected]
***logistics for container shipments in port of Bar***
Monday, July 10, 2017
Page 115 of 184
ITGBL Local Agents
Country:
Morocco
Casablanca
NEA
Post:
Bureau:
Local Agents:
3) Marine Maroc Demenagement
23, Boulevard Moulay Slimane
20300 Casablanca, Morocco
POC: Mrs. Chatelouze
Tel: 022-66-72-18/14
Fax: 022-40-47-22
Email: oumelkettani@marine-
maroc.co.ma **
bonded facility **
1) Bedel Casablanca
257-259 Boulevard Adelmoumen
Casablanca, Morocco
POC: Mr,. Kamal
Tel: 022-86-04-69; 022-86-01-43
Tel: 022-86-00-33 or 022-04-69 ( Bouayad)
Fax: 022-86-01-43
Email: [email protected] ** bonded
facility **
2) AGS Casablanca
73, Boulevard Moulay Slimane, Depot No. 16
Ain Sebaa, 20100 Casablanca, Morocco
POC: Mrs. Amina El Karmoudi or Christian Pottier
(manager)
Tel: 212-22-66-01-89/93
Fax: 212-22-66-12-71
Tel: 212-22-35-81-14 (Amina)
Email: dir2-agsmaroc@wanadoopro.ma
(Amina) Email:
manager-agsmaroc@wanadoopro.ma
(Amina) ** bonded facility **
Moumene International Moving Company
# 37, rue Idriss Al Akbar Hassan, Rabat/Morocco
Poc: Mr. Moumene Mohamed, Dir/Manager
Tel: 212-537-26-20-46;
212-537-26-31-57
Fax: 212-537-26-23-94
Email: moumene.mimc@gmail.com;
Cell: 212-661-35-20-46
4) AGS Warehouse
73 Avenue Tarek Benziad
Massira 2 - Temara (Rabat)
POC: Mrs. Chantal Robert, Manager
Tel: 212 37 60 20 42
Fax: 212 237 60 19 38
Cell: 212 61 10 98 51
Monday, July 10, 2017
Page 116 of 184
ITGBL Local Agents
Rabat
NEA
Post:
Bureau:
Local Agents:
AGS Rabat
1,rue Tayeb Bossiri
Apt 8, Agdal, Rabat
Morocco
POC: Joele LUACES
Phone: 212 537 68 28 92
Cell: 212 661 10 98 51
Email: sales-[email protected]
**bonded facility** ***No POVs***
AGS Casablanca
73, Boulevard Moulay Slimane, Depot No.17
Ain Sebaa, 20100 Casablanca, Morocco
POC: Mr. LOUIS THIERCELIN
(manager)
Tel: 212-522-66-01-89/93
Fax: 212-522-66-12-71
AGS Rabat
1 Rue Tayeb Labsir
Apt 8
AGDAL, Rabat
POC: Mrs. LUACES Joele (deputy Manager)
Tel: 212 537 68 28 92
Cell: 212 61 10 98 51
4) Moumene International Moving Company
# 37, rue Idriss Al Akbar Hassan, Rabat/Morocco
Poc: Mr. Moumene Mohamed, Dir/Manager
Tel: 212-537-26-20-46;
212-537-26-31-57
Fax: 212-537-26-23-94
Email: moumene.mim[email protected];
Cell: 212-661-35-20-46
3) Marine Maroc Demenagement
23, Boulevard Moulay Slimane
20300 Casablanca, Morocco
POC: Mrs. Oumelghait Kettami
Tel: 212 22 66 72 18
Fax: 212 22 40 47 22
Email: oumelkettani@marine-maroc.co.ma
** bonded facility **
2) Bedel Casablanca
257-259 Boulevard Adelmoumen
Casablanca, Morocco
POC: Mrs. Amina Redouani
Tel: 212 22 86 04 68
Fax: 212 86 01 43
** bonded facility **
Monday, July 10, 2017
Page 117 of 184
ITGBL Local Agents
Country:
Mozambique
Maputo
AF
Post:
Bureau:
Local Agents:
AGS Frasers Mozambique
POC: Raphael Baptista, AGS Director
Avenida da Organizaçao da Uniao Africana, 486
Maputo, Mozambique
Tel: +258-21-406410 ;
Cell: +258-82-3010720
Fax: +258-21-016168
Email: manager[email protected]
Website: www.agsfrasers.com
CTZ Logistics Lda
Av Emilia Dausse 1286, R/C
Bairro Central A
Maputo
MOZAMBIQUE
Telfax :00258 21 303016
Tel: 00258823070684
Direct Mobile:
00258826223236/00258842853240/002588238056
30
Email: ctzlogistics@inmail.co.mz
Email: sales@ctzlogistics.com &
czembe@ctzlogistics.com
Website: www.ctzlogistics.com
Chandson Zembe
Sales & Marketing Manager
INGAR MOZAMBIQUE LDA
Rue da Soveste
PO Box 2330
Maputo, Mozambique
Tel: 258-21 4625001
Fax: 258-21 462502
Website: www.ingarinternational.com
Country:
Namibia
Windhoek
AF
Post:
Bureau:
Local Agents:
2) Stuttaford Van Lines
Danzig Street #7, Lafrenz
P.O. Box 22902
Windhoek, Namibia
POC: Ms Bettina Priilaid
Tel: 264-61-224-691
Fax: 264-61-225-302
**bonded facility **
1) Namtrans
Copper Street #37, Prosperita
P.O. Box 30988
Windhoek, Namibia
POC: Mr. Philip Mans or Ms. Caroline Jooste
Tel: 264-61-236-270
Fax: 264-61-236-304
Email: namtrans@namtrans.com.na and
Monday, July 10, 2017
Page 118 of 184
ITGBL Local Agents
Country:
Nepal
Kathmandu
SCA
Post:
Bureau:
Local Agents:
2 ) Orient International Relocations and Mobility
Services
Tripureswor, Kathmandu
Nepal
POC : Vinod Shah and Sudeep Shah
Ph (9771)4240990/4227668
Mobiles (977)9851020423/9802020000
Emails : moving@orientfreightgroup.com &
support@orientfreightgroup.com
An ISO 9001:2015 & ISO 14001:2015 Certified
Company
1 ) Atlas Packers and Movers
Tinkune, Airport Road
Kathmandu, Nepal
POC: P. W. Lama
Tel: 977 1 448 0797
Fax: 977 1 448 1174
** customs bonded facility **
Monday, July 10, 2017
Page 119 of 184
ITGBL Local Agents
Country:
Netherlands
Amsterdam
EUR
Post:
Bureau:
Local Agents:
2)Voerman
Wolga 12
3)2491 BL The Hague
The Netherlands
POC: Mr. S. Droog
Tel: +31-70-3011301
Website: www.voerman.com
** Bonded Facility**
1) De Haan Removals
Edisonweg 18
P.O. Box 259
2950AG Alblasserdam ( Rotterdam)
The Netherlands
POC: Mr. Dick Ansink ; Mr. Marcel Boer
Tel: 31-78-692-03-33
www.dehaan.nl
2) KHZ Removals
A. van Leewenhoekweg 30
2400 AJ Alphen a/d Rijn
The Netherlands
POC: Sita Ranner
Tel: 31 172 449977
Website: www.khz.nl
** bonded facility **
The Hague
EUR
Post:
Bureau:
Local Agents:
3)Voerman
Wolga 12
2491 BL The Hague
The Netherlands
POC: Mr. S. Droog
Tel: +31-70-3011301
Website: www.voerman.com
** Bonded Facility**
2) KHZ Removals
A. van Leewenhoekweg 30
2400 AJ Alphen a/d Rijn
The Netherlands
POC: Sita Ranner
Tel: 31 172 449977
Website: www.khz.nl
** bonded facility **
1) De Haan Removals
Edisonweg 18
P.O. Box 259
2950AG Alblasserdam ( Rotterdam)
The Netherlands
POC: Mr. Dick Ansink ; Mr. Marcel Boer
Tel: 31-78-692-03-33
Email: d.a[email protected] ;
Bonded Facility *** Website:
www.dehaan.nl
Monday, July 10, 2017
Page 120 of 184
ITGBL Local Agents
Country:
Netherlands Antilles
Curacao
EUR
Post:
Bureau:
Local Agents:
3) CPost International (POV and Supplies LCL
Ocean Miami – Curacao under 1000LBS shipment)
Schottegatweg Noord 32,
Willemstad , Curaçao
POC: Ms. Danielle De Vruegd
Tel: (5999) 767-2588
Cell: (5999) 527-1313
Fax: (5999) 747-1155
Mail: dvreugd@cpostint.com
1) Caribbean Moving Services NV (UAB &
HHE)
Caracasbaaiweg # 328 B
Willemstad , Curacao
POC: Ms Manuela Carolina
Tel: (011-5999) 767-2588
Fax: ( 011-5999) 747-1155
Mail: manuela@cms.an
2) Meyer Moving (HHE-UAB )
P.O Box 3055 Cas Coraweg 69
Willemstad, Curacao
POC: Mr. Bert Spierenburg
Tel. (599-9) 843-4766
Cell: (599-9) 670-0995
www.meyermoving.com
Monday, July 10, 2017
Page 121 of 184
ITGBL Local Agents
Country:
New Zealand
Auckland
EAP
Post:
Bureau:
Local Agents:
The Moving Company (NZ member of UniGroup
UTS)
21 Peterkin Street
Lower Hutt
PO Box 38081
Wellington Mail Center 5045
POC: Nozer Damania
Phone: +64 9 255 6811
New Zealand Van lines
19 Barnes Street, Seaview, Wellington
POC: Craig Harris
Crown Relocations
44-46 Seaview road, Seaview, Wellington
POC: Debbie Mansell
dmansell@crownrelo.com
Allied Pickfords
8-14 MCCormack Place, Ngauranga
P.O. Box 162
Wellington, New Zealand
POC: Ray Loader, National Manager /
Tel: 64-4-472-1134
Fax: 64-4-371-2175
Email: Ray.Loader@allied pickfords.co.nz
Wellington
EAP
Post:
Bureau:
Local Agents:
Allied Pickfords
8-14 MCCormack Place, Ngauranga
P.O. Box 162
Wellington, New Zealand
POC : AAndrea Smith, International Administrator
PH : +64 4 931-7036, FAX :+64 4 471-2175, E-
Mail : Andrea.Sm[email protected]
The Moving Company (NZ member of UniGroup
UTS)
21 Peterkin Street
Lower Hutt
PO Box 38081
Wellington Mail Center 5045
Name: Nozer Damania
Email: nozer.damania@themovingcompany.co.nz
Phone: +64 9 255 6811
New Zealand Van lines
19 Barnes Street, Seaview, Wellington
POC: Craig Harris
Craig.Harris@nzvanlines.co.nz
Crown Relocations
44-46 Seaview road, Seaview, Wellington
POC: Debbie Mansell
dmansell@crownww.com
Monday, July 10, 2017
Page 122 of 184
ITGBL Local Agents
Country:
Nicaragua
Managua
WHA
Post:
Bureau:
Local Agents:
DO NOT USE ACONIC OR SERVISA FOR
BROKERAGE. Any shipments using these brokers
will receive no missed RDD exception.
2) Transcargo Ltd.
Mudanzas y Transportes Internacionales
Carretera Norte Km. 2.5; frente al Complejo Policial
"Ajax Delgado"
PO Box 2082
Managua, Nicaragua
POC: Meyling Montes
([email protected]) POC: Alberto
Tel: 505-2248-4363
Fax: 505-2248-4914
1) Mundanzas Mundiales
Km. 6.5 Carretera Norte,Entrada a Cerveceria
Managua, Nicaragua
POC: Marjorie Freer (traffic@gmm.co.ni)/ Margarita
Darce (amdarce@gmm.co.ni)
Tel: 011-505-252-2828
Country:
Niger
Niamey
AF
Post:
Bureau:
Local Agents:
1) C.A.T. Niger S.A.
BP 10951
Niamey, Niger
POC: Mr. Ali Djimba, Director
Tel: 227 20 74 09 65
Fax: 227 20 74 34 29
Cell: 227 94 95 26 00
3) DHL Global Forwarding
DHL Niger International
1822, Blvd. de la Liberte
BP 10926
Niamey, Niger
Tel: 227 20 73 33 59
Cell: 227 94 85 22 85
Fax: 227 20 73 81 06
2) MAERSK Niger S.A.
BP 12051
Niamey, Niger
POC: Mr. Sani Halilou, Director
Tel: 227 20 73 44 80
Fax: 227 20 73 44 80
Cell: 227 96 96 28 09
4) AGS Frasers Niger
Route de l'aeroport
BP 13612
Niamey, Niger
POC: Gerard Machetel
Tel: 227 20 74 28 80 / 227 20 74 27 96
Cell: 227 96 96 37 31
Fax: 227 20 74 19 40
Email address for US agent contact: ITGBL-
Monday, July 10, 2017
Page 123 of 184
ITGBL Local Agents
Country:
Nigeria
Abuja
AF
Post:
Bureau:
Local Agents:
Lagos
AF
Post:
Bureau:
Local Agents:
Country:
Northern Ireland
Northern Ireland
EUR
Post:
Bureau:
Local Agents:
Irish Relocation Services
Jason Crane- Account Manager
12 Westbank Road, Belfast, BT3 9JL
T:+44-(0) 28 9078 1278
F: +44- (0) 28 9078 1728
M: +44 (0) 7501 507181
W: www.irishrelo.com
Country:
Norway
Oslo
EUR
Post:
Bureau:
Local Agents:
2.) ADAMS EXPRESS AS
Filipstadveien 2
0250 Oslo
Norway
POC: Travis L. Clark
Tel: (47) 23011459
Fax: (47) 23011451
Cell: (47) 92046220
NFB INTERNATIONAL RELOCATIONS AS
Nesbruveien 33-A, 1396 Billingstad (Oslo), Norway
POC: Bjørn Carlsen – Managing Director
Cell: +47-478 43 615 | Email:
1.) TEAM RELOCATIONS AS
Ankerveien 209
1359 Eiksmarka
Norway
POC: Kai Roger Finnseter
Tel: (47) 67161616
Fax: (47) 67161617
Cell: (47) 92843043
Email: KaiRog[email protected]
Monday, July 10, 2017
Page 124 of 184
ITGBL Local Agents
Country:
Oman
Muscat
NEA
Post:
Bureau:
Local Agents:
5)The Movers
MANOJ SHARMA
Business Unit Head
GSM + 968 98548563 / 96287961
Office Tel: +968 2421-8353
sharma.manoj@themovers.om
6)International Moving
Rajesh Nair | Manager –
| Gulf Agency Company (Oman) LLC | P.O.Box
740, 112 Ruwi, Sultanate of Oman | Direct: +968
24477857 | Fax: +968 24477891 | Mobile: +968
95215700 Rajesh K. Nair
1) M/S Inchcape Shipping Services & Co. LLC.
Post Box 36, Postal Code 112
Ruwi, Sultanate of Oman
POC: Ajith George, General Manager
POC: Sunny Cheeran, Manager,
International Removals
POC: Ajith George, Manager, Cargo Services
Tel: (968) 24567010/ 24567050/ 24567744
Fax: (968) 24567101
Cell: 99942779 ( Robb ); 99493784 ( Kumar );
99317411 ( George )
Email: manoj.kumar@iss-shipping.com;
2) Writer relocations Tel:
92411640 or 97881439
Po box 3380
PC 111
Muscat Sultanate of Oman
Tel 0096824619815
Fax 0096924593799
4)Falcon Air Services & Transport Co LLC (UPS)
P.O Box : 889, P.C. 100,
Muscat, Sultanate of Oman
Antony Navis.B
Tel : + 968 24 68 3 960 / 1 / 2 / 3 / 4 /5
Dir : + 968 24 68 3 959
Gsm : + 968 9282 9020
Fax : + 968 24 68 3 958
Web : www.fastcooman.com
Monday, July 10, 2017
Page 125 of 184
ITGBL Local Agents
Country:
Pakistan
Islamabad
SCA
Post:
Bureau:
Local Agents:
4.Viking Shipping Services
POC: Mr. Qamar Rashid, Chief Executive
Address: 17, First Floor Muhammadi Plaza, Blue
Area,
Jinnah Avenue, Islamabad – Pakistan.
Tel. No. 92-51-2810026-27, 2875807-08, Fax:
2875809
Website: www.viking.pk.com
2) Ocean Air
Industrial Area, Sector 1-10/3, Street 6, Plot 76
Islamabad, Pakistan
POC: Khushi Mohammad Raza, Asif Raza, Kashif
Raza
Tel: 92-51-444-7551
Fax: 92-51-444-3771
1) M/S Freeline Movers
3rd floor, Yasin Plaza, 74-West Blue Area
Islamabad, Pakistan
POC: Alamgir Shah or M. Beaty
Tel: 00-92-51-2878029 - 2822471
Fax: 00-92-51- 2274227 - 2825132
Cell: 92 300 8500379 ( Shah)
Cell: 92 302 8556906 ( Beaty)
Freeline Movers Head office general email
moving@freelinemovers.com ( to be cc’d in all
correspondence)
Freeline Movers MD’s email:
[email protected]om (Alamgir Shah)
(ITGBL requests to be sent to)
Freeline Movers ITGBL Handler email:
hamm[email protected] ( ITGBL
requests to be sent to)
Freeline Movers city emails
karachi@freelinemovers.co
[email protected] ( For shipments to
the concerned cities)
Website: www.flm.com.pk
3.Express Movers:
POC: Ehsan-ul-Haq, CEO
Address: Plot No. 66-76, Khayaban-e-Johar,
Sector I-10/3, Islamabad – Pakistan.
Tel No. 92-51-4100988-90, Fax: 92-51-4100987
Monday, July 10, 2017
Page 126 of 184
ITGBL Local Agents
Karachi
SCA
Post:
Bureau:
Local Agents:
3) EXPRESS MOVERS
14-D, Blcok-6
PECHS, Karachi-75400, Pakistan
POC: Imran Aziz Siddiqui / Ashfaq Uddin
Tel: (92-21) 34527270 - 34528077
Fax: (92-21) 34547066
1) OCEAN AIR INTERNATIONAL
Office # 804, 8th Floor, Business Plaza, Mumtaz
Hassan Road
OFF: I.I. Chundrigar Road, Karachi
POC: Mr. Kashif Raza, Chief Coordinator
POC:Javaid I. Kanwar
Tel: (92-21) 32460491-92 (Karachi Office)
Fax: (92-21) 32460493
2) FREELINE MOVERS
No. 14&15, 3rd Floor, Kahkashan Mall,
Main Tariq Road 172-1, Block -2, P.E.C.H.S.
Karachi
POC: Anwar Fateh/ Amir Shahzad
Tel: (92-21) 34530626 - 34310478
Fax: (92-21) 34531747
Website: www.freelinemovers.com
Lahore
SCA
Post:
Bureau:
Local Agents:
2) Ocean Air
House No 40 B Jail Road
Lahore 54600, Pakistan
POC: Rizwan Alam Khan, Manager
Tel: 92-42-7523870
Fax: 92-42-7523871
3) ) M/S. Express Movers
Packers and Freight Forwarders,
Plot no. 66-67, Khayaban-e-Johar
I-10/3, Islamabad, Pakistan
Tel: +92-51-4100988, 4100989, 4100990
Fax: +92-51-4100987
Email: express[email protected],
Web site: www.expressmovers.com.pk
POC: Mr. Ehsan Malik, CEO or Mahtab Khan
1) M/S Freeline Movers
3rd floor, Yasin Plaza, 74-West Blue Area
Islamabad, Pakistan
POC: Alamgir Shah or M. Beaty
Tel: 00-92-51-2878029 - 2822471
Fax: 00-92-51- 2274227 - 2825132
Cell: 92 300 8500379 ( Shah)
Cell: 92 302 8556906 ( Beaty)
Website: www.flm.com.pk
Monday, July 10, 2017
Page 127 of 184
ITGBL Local Agents
Peshawar
SCA
Post:
Bureau:
Local Agents:
2) M/S Freeline Movers
3rd floor, Yasin Plaza, 74-West
Blue Area, Islamabad, Pakistan
POC: Alamgir Shah
Tel: 00-92-51-2822471/ 2274221
Fax: 00-92-51-2825132 / 2274227
Website: www.flm.com.pk
1) Ocean Air
No 76, Street 6, I -10/3
Industrial Area, Islamabad
Pakistan.
POC is Asif Raza,
Gen Office Email:
Tel: +92-51-444 7551 - 4
Fax: +92-51-444 3771 & 444 5700
3) M/S Express Movers
Plot # 66-67, Khayaban-e-Johar
1-10/3, Islamabad, Pakistan.
POC: Ehsan Malik
Tel No: 051-4100988-90
Fax No: 051-4100987
Email: express[email protected]
Country:
Palau
Koror
EAP
Post:
Bureau:
Local Agents:
1) CTSI Logistics - Palau
P.O. Box 1713, Waesie Bldg.
Malakal Koror, Palau
POC: Jun Aclan, Operation Manager; Ronnie
Giman, Station Manager
Tel: (680) 488-1085/ 2845/ 6863
Fax: (680) 488-5828
Website: www.ctsi-logistics.com
Monday, July 10, 2017
Page 128 of 184
ITGBL Local Agents
Country:
Panama
Panama City
WHA
Post:
Bureau:
Local Agents:
1) PANAMA PACKING AND STORAGE
Urb. La Esperanza No.9-T
Ricardo J. Alfaro Avenue
San Miguelito
Panama City
General Manager: Fernando Alegre E.
Sales Director: Lina Alegre M.
Phones: (507) 230-1422/230-1147
Fax (507) 230-1609
2) Canal Movers
Building 1067, Curundu Road Curundu
Panama City, Republic of Panama
POC: Walter Lafitte, General Manager
Tel: 507 232-5189/ 232-1394
3)Panama Intermoving Relocation, Inc. (PIR)
PH Agata, First Floor, Local No.2
Street No. 50 and 68
San Francisco,
Panama, Rep. of Panama
www.panamapir.com
(507)322-0747
(507)322-0745
Contacts: Mr. Juan B. Bernal - Director Mr.
Mauricio Escalante – Commercial Director
4) Balboa Movers INC.
Milla 7.7. Transistmica Hwy
San Miguelito, Panama City
Republic of Panama
POC: George O’Masta – General Manager
Phone (507) 388-6967
Country:
Papua New Guinea
Port Moresby
EAP
Post:
Bureau:
Local Agents:
3) JVK International Movers
Address: Unit 1, 7 First Avenue
Address2: Maroochydore, Queensland 4558,
Australia
POC: Paul Sutton
Title: Managing Director
Tel: +07-5309 6890
Mob: +61 448752010
Fax: +07-5335 1663
Monday, July 10, 2017
Page 129 of 184
ITGBL Local Agents
Country:
Paraguay
Asuncion
WHA
Post:
Bureau:
Local Agents:
SERVIMEX SACI
2435 Felix Bogado Ave.
Asuncion, Paraguay
POC: VIVIANA NUÑEZ – Email:
POC: LOURDES TUFARI - outgoing shipments –
Country:
Peru
Lima
WHA
Post:
Bureau:
Local Agents:
Class International Movers POC Mr.
Daniel Laporta - President Tel: 511-206-9955 X
140 mobile: 951292-
333 e-mail:
dlaporta@classmoving.com.pe Mrs. Claudia Lucio –
Head of Sales and Marketing
Support Tel: 511-206-9955 X
230 mobile: 994210-
480 e-mail:
juanacueva@express.com.pe
1) Express Transports, S.A.
Av. Los Gorriones 130
Lima 09, Peru
POC: Dieter Krumdiek, General Manager
Tel: 511-251-4040
Fax: 511-251-3070
Email: krumdiek@express.com.pe
Web-site: www.express.com.pe
2) Security International Moving, SAC
Av. Los Castillos 309
Ate - Lima 3, Peru
POC: Mario Martinez, President
Tel: 511-436-4000
Fax: 511-436-4000
Email: MM[email protected].pe
Web-site: www.simoving.com.pe
Monday, July 10, 2017
Page 130 of 184
ITGBL Local Agents
Country:
Philippines
Manila
EAP
Post:
Bureau:
Local Agents:
6)*POVs to Manila only*
AJ&J Cargo Movers, Inc.
POC: Mr. Alfonso C. Obsum
Address: 1949 San Marcelino St., Malate, Manila,
Philippines
Tel. No. (632) 525-3419, (632) 524-3829
Fax No. (632) 522-3381
E-mail: ajj@pldtdsl.netl; [email protected]
Website: www.ajjcargomovers.com
*POVs to Manila only*
7) A1 Global Logistics Services
Address: Unit 2A-1 Bldg. 8414, Dr. A. Santos
Avenue
Brgy. BF Homes, Sucat, Parañaque City 1700
Philippines
POC: Olivia S. Alarcon/President and CEO
Direct : + 632 785 1570
Mobile : + 63920 9517523 or +63917 8126548
Website : www.a1global-logistics.com
Facebook: www.facebook.com/a1global.logistics
Skype : a1global-logistics
Twitter : A1_logistics
1) Commercial Freight Services, Inc.
Address: Joseph Sitt St., 3rd Avenue,
Bagumbayan, Taguig City, Philippines
Tel. Nos. (632)823-6545; (632) 823-6355; (632)
823-6294
Fax No: (632) 820-3092
POC1: Jaime A. Fernandez
POC2: Grace Silvestre
Email: gvsilve[email protected]
2) Crown Worldwide Movers, INC.
Bldg. 2 Panorama Compound Km 18
West Service Road, Sucat
Paranaque City 1700, Philippines
POC: Maria Cristina Songco
Tel: (632) 822-1123
Fax: (632) 823-52-63
Web-site: www.crownrelo.com
3) Asian Tigers Lane Moving and Storage, Inc.
N4 JY Sons Compound, Veteran Complex
1631 Taguig, Manila, Philippines
POC: Richard Dyas
POC: Tata B. Pintac
POC: Mel Santos
Email: mel.santos@asiantigers-philippines.com
Tel: (632) 837-09-32
Fax:( 632) 838-48-35
4) Santa Fe Moving and Relocations Services
: Warehouse 2&3, Southern Luzon Complex, Purok
3, Barangay Batino, Calamba City, Laguna,
Philipines
POC: Mr. Vedit Kurangil; E-mail:
POC: Ms. Racquel Sapiendante; E-mail:
racquel.sapiendante@santaferelo.com
POC: Ms. Simon Shrubsole; E-mail:
Monday, July 10, 2017
Page 131 of 184
ITGBL Local Agents
5) AGS Four Winds International Movers
10 P. Antonio Street, Barrio Ugong
Pasig City, Philippines
POC: Mr. Elliot McMahon; E-mail:
elliot.mcmahon@agsfourwinds.com
Tel. No. (632) 671-8000
Fax No. (632) 671-8338
Carepak Moving & Storage
Address: 43 Sta. Ana Drive, Sun Valley, Paranaque
City, Philippines
POC: Austen Chamberlain; E-mail:
Tel. No. (632) 809-5808
Fax No. (632) 807-3041
Monday, July 10, 2017
Page 132 of 184
ITGBL Local Agents
Country:
Poland
Krakow
EUR
Post:
Bureau:
Local Agents:
1) Universal Express
ul. Syszkowa 35/37
02-285 Warsaw, Poland
POC: Kinga Motyka
Tel: 48-22-8783500
DTS
ul. Swiatowa 22
02-229 Warszawa
POC: Mr. Wojciech Kwiatek
Chief Executive Officer
Tel. +48 221003006
Mobile: +48508003131
5)AGS Warsaw S.P. ZO.O
Ul. Julianowska 37
05-500 Piaseczno
Poland
POC: Antonie Duquesnay
Tel: 0048 22 702 1072
Cell: 0048 602 258 055
Fax: 0048 22 702 1077
Email: manager-w[email protected] or
operations-warsaw@agsmovers.com
2) Move One Relocations sp.z.o.o.
ul. Koszykowa 54
00-675 Warsaw, Poland
POC: Piotr Piekarowicz
Tel: 48-22-6308161
Tel: 48-509761217
3) Gosselin Poland
ul. Nowa 23, Stara Iwiczna
05-500 Piaseczno, Warsaw,Poland
POC: Piotr Dmowski or Justyna Bak
Tel: 48-22-7377200
Monday, July 10, 2017
Page 133 of 184
ITGBL Local Agents
Warsaw
EUR
Post:
Bureau:
Local Agents:
ARKPOL Poland
Mr. Krzysztof Smolenski
Tel. +48 22 853 3043
Address:
Ul. Slowikowskiego 27
05-090 Raszyn
5) INTERDEAN
ul. Geodetow 172
05-500 Piaseczno
Warsaw, Poland
POC: Michal Piszczorowicz, Branch Manager
POC: Bartlomiej Wiaczek
Tel: 48-22-7017171
Fax: 48-22-7017177
Cell: 48602306232 (Wiaczek)
4) Universal Express
ul. Syszkowa 35/37
02-285 Warsaw, Poland
POC: Ms. Kinga Motyka
POC: Ms. Aneta Golba
Tel: 48-22-8783546
** bonded warehouse at airport **
3) AGS Warsaw S.P. ZO.O
Ul. Julianowska 37
05-500 Piaseczno
Poland
POC: Antonie Duquesnay
POC: Piotr Zelwak
Tel: 0048 22 702 1072
Cell: 0048 602 258 055
Fax: 0048 22 702 1077
Email: managerwarsaw@agsmovers.com or
operationswa[email protected]
2) Move One Relocations
ul. Koszykowa 54
00-675 Warsaw, Poland
POC: Piotr Piekarowicz
Tel: 48-22-6308161
Email:Piotr.piekarowicz@moveonerelo.com
1) Gosselin Poland
ul. Nowa 23, Stara Iwiczna
05-500 Piaseczno, nr Warsaw,
Poland
POC: Piotr Dmowski or Justyna Bak
Tel: 48-22-7377200
DTS
ul. Swiatowa 22
02-229 Warszawa
POC: Mr. Wojciech Kwiatek
Chief Executive Officer
Tel. +48 221003006
Mobile: +48508003131
Email: kwiate[email protected]
Monday, July 10, 2017
Page 134 of 184
ITGBL Local Agents
Country:
Portugal
Lisbon
EUR
Post:
Bureau:
Local Agents:
5)STRONG MOVING INTERNATIONAL
Tel: +351 218 435 607/8
Mov: +351 935 793 790
Av. Pedro Alvares Cabral, 169
Centro Empresarial Sintra/Estoril V - Armazém B16
2710-090 Sintra - Portugal
www.strongmovint.com
DOD Approved Agent
Poc: Antonio Lemos
and
1) Empressa de Transportes Galamas
Av. Salgueiro Maia
No. 840 Aboboda
2776-902 Carcavelos, Portugal
Tel: 351-21-444-3021
POC: Mr. Jose Esteves
Email: [email protected] ** bonded
warehouse **
6)Gauntlett International Transportes, LDA.
Apartado 76 2766-901
Estoril Codex, Portugal
POC: Kenneth Laidlaw; Raquel Machado
Tel: 00 351 21 924 2917
email:
kennethlaidlaw@gauntlett.com ;
bonded warehouse**
7)City Mover
Parque Oriente, Armazem B17
2695-167 Bobadela
Loures
Tel: 00 351 21 478 9400
POC: Goncalo Sousa; Pedro Silva
Email: [email protected]; psilva@citymover.pt
bonded warehouse
3)MARMEDSA/UNIVERSAL GLOBAL LOGISTICS
Address: Av. D. João II – Lt 1.18.01, Edificio Art’s
Bloco B – Sala 2B, Parque das Nações
1990-084 Lisboa (Portugal)
http://redirect.state.sbu/?url=www.universalgloballog
istics.com
POC: Bruno Alves, email:
4)NAVECOR Transitarios, Lda.
R Rosa Araujo, No. 30 7 - esq
1250-195 Lisboa, Portugal
POC: Ilda Pereira
Tel: 00 351 21 350 4250
2)GLOBAL INTERNATIONAL RELOCATION
Address: Estrada Principal 8, Campo Raso
2710-138 Sintra, Portugal
Tel: 00 351 219 236 550
POC: Luis Duarte
Email: info@global.pt
Monday, July 10, 2017
Page 135 of 184
ITGBL Local Agents
Country:
Qatar
Doha
NEA
Post:
Bureau:
Local Agents:
1) GAC Qatar W.L.L.,
P.O. Box 6534,
Doha – Qatar
Tel: +974 -44205600
Fax: +974-44205601
POC: Jarmo Kihlstrom
E-Mail: jarmo.kihlstrom@gac.com
Moving.qatar@gac.com
2) Swift Freight Services
P.O. Box 22303
Doha, Qatar
POC: Dave Dsouza
Tel: 974 4460 4815
Fax: 974 4460 4534
3)Writer Relocations
PO Box 37846, Doha, State of Qatar
Tel: +974-4468 4046/ 4468 1661
Fax: +974 44684746
Mobile: +974 55861881
POC: Anoop Edward Bosco, Country Manager
Email: anoop.bosco@writercorporation.com
Website: www.writercorporation.com
Monday, July 10, 2017
Page 136 of 184
ITGBL Local Agents
Country:
Romania
Bucharest
EUR
Post:
Bureau:
Local Agents:
4) ORBIT International Moving and Storage
Member of Orphee Beinoglou Group.
Address: Sos. Bucuresti - Urziceni Km. 18+400,
Corp.B, Afumati, Jud. Ilfov.
POC: Teodoru Cristea
Phone: 0040-21-350 1500
Fax:0040 -21-350 1501
Email: tcristea@orbitromania.ro
Cell: 0040 744 431 759
www.orbitromania.ro
Global Relocation Services
Bucharest, Romania
Mr. Cor de Groot – Country Manager
Ph +40 21 311 6425
Fax +40 21 317 2563
Premier Moving & Storage Bucharest
Telefon/Fax: +40 21.252.09.71
Mobile:: +40 732.199.199
e-mail: unavailable
POC Razvan Cretu
Site: unavailable
6) Corstjens Worldwide Movers
POC: Florin Mitrica
Tel: +40 21 1020698
Mobile +40 728 736488
E-mail: flor[email protected]
9) Top Movers
POC: Vlad Icodin
Email: TopMov[email protected]
Tel+ 40 21 6533942
Mobile: +40 722 628923
8) Crown Relocation
POC: Marius Trusca
Tel: +40 724 187 083 / +40 754 766 789
7) Move One
POC: Alexandru Ciocodei
Email: Alex[email protected]om
Tel: +40 21 650 0025
Mobile: +40 753 038 138
5) Rilvan Romania
Theodor Popa – e-mail th[email protected]
Mobile: 40 729 777397; Phone: 40 21 219547
3) CDD Relocation
162 Splaiul Unirii
Bucharest, Romania
POC: Dana Dascalu
Tel: 40 21 317 9754
2) AGS International Moving and Storage
256 Basarabia Blvd, District 3
Bucharest, Romania
POC: Gratiela Lascu or Valentina Costache
Tel: 40 21 345 0666 Fax: 40 21
345 0062 Email: manager-
bucharest@agsmovers.com ******
Bonded Facility *****
Monday, July 10, 2017
Page 137 of 184
ITGBL Local Agents
1) INTERDEAN INTERNATIONAL RELOCATION
***
36-38 Migdalului Street
Bucharest, Romania
POC: Cristian Borcos
cell phone: 40 722 629252 Tel: 40-21-221.23.25
Email: C[email protected] **Facility is
secure but not bonded**
Cluj-Napoca
EUR
Post:
Bureau:
Local Agents:
Monday, July 10, 2017
Page 138 of 184
ITGBL Local Agents
Country:
Russia
Moscow
EUR
Post:
Bureau:
Local Agents:
2)Santa Fe Relocation Services
61 Novocheryomushkinskaya
Moscow, Russia
POC: Elena Singurova
Tel: 7 495 933 5232
Email:
elena.singurova@santaferelo.com
3) PARUSTRANS International Movers
Address: Ul. Ryabinovaya 37, str.1 121471
Moscow RUSSIA
POC: Ms. Tatiana Loboda
E-mail: Tloboda@parustrans.ru
www.parustrans.ru
Tel./fax: +7 495 440 2162
Mobile: +7 916 522 9142
5)AGS FROESCH
Ochakovskoye Shosse 36,
Building 2
119530 Moscow / Russia
POC: Ludmila Moskvina
Phone: +7 (495) 989 6664
Fax: +7 (495) 989 6668
Mobile: +7 963 712 3280
Email: Ludmila.moskv[email protected]om
7)M&TM Freight LLC
Moscow 125363
Skhodnenskaya 56, off. 601
POC: Reinier Reints
Sales Development Director CIS & Russia
Direct: +7-495-268-02-11 (ext. 164)
Mobile: +7 (916)-812-43-61
E-mail: reinier.reints@mtm-net.ru
6)Gosselin Group
Moscow Office
48A, Otkrytoye Chausse
107370 Moscow, Russia
POC: Inna Kapshuk
Tel: 7 (495) 989-73-00
Fax: 7 495 966 7307
1) Team Relocations
127A, Varshavskoye Chausse
Moscow, Russia
POC: Dmitry Degtyarev, General
Manager
Tel: 7 495 796 9325
Email:
Dmitry.Degtyarev@teamrelocations.com
4)Globalink Logistics
Address: Moscow, 31 Ibragimov
Str, corp 50, of. 625
POC: Artur Dzharabayev
E-mail:
a.dzharabay[email protected]om
Mobile: +7 968 534 29 32
Tel: +7 495 651 82 72
Fax: +7 495 651 82 73
Monday, July 10, 2017
Page 139 of 184
ITGBL Local Agents
St. Petersburg
EUR
Post:
Bureau:
Local Agents:
AAA Logistics
192236, Russian Federation, Saint-Petersburg,
Sofiyskaya street, 6, liter S, pomeshenie 1-N
POC Norbert Gooren
Tel. (mobile): +7-921-412-02-51
Tel. (office): +7-812-431-99-19
Fax: +7-812-431-99-20
E-mail: ngo@aaa-russia.com
Elena Shokorova Tel.
(mobile): +7-921-370-92-93
Tel. (office): +7-812-431-99-19
Fax: +7-812-431-99-20
3) Corstjens Worldwide Movers Group - Moscow
office
Otkritoye Shosse 48A 3d fl
107370 Moscow
Russia
Phone:+7 495 411 9620
Direct :+7 495 989 7305
Fax:+7 499 966 7307
Mobile:+7 985 773 4056
E-mailolegy@corstjens.com
Website: http://www.corstjens.com
2) OOO Panbaltservice
199106 V.O. Bloshoy pr.103
Tel: 7 812 322 6027
Fax: 7 812 322 6039
** customs bonded facility **
Vladivostok
EUR
Post:
Bureau:
Local Agents:
OOO "UNIVERSAL EXPRESS".
International Moves and Relocations.
690014 Narodniy Prospect 11B, room#314
POC: Elena Tikushina.
Tel:+7 914 650 90 51 8 423 260
94 40.
Links, Ltd.
Ul. Svetlanskaya 89, Suite 35
690078 Vladivostok, Russia
POC: Yuri Melnikov
Tel: 7-4232-220-887
Monday, July 10, 2017
Page 140 of 184
ITGBL Local Agents
Yekaterinburg
EUR
Post:
Bureau:
Local Agents:
5) AGS Froesch
115432 Proektiruemyj Proezd 4062, #6
Moscow, Russia
POC: Ludmila Moskvina
Phone: +7 (495) 989 6664
Fax: +7 (495) 989 6668
Move One
Podsosenskiy Lane, bld. 5A
Moscow, Russia
POC: Alexandra Lenskaya
Tel: (7) (495) +7 499 682 71 21
Fax: (7) (495) 926-0163
Email:
alexandra.lenskaya@moveoneinc.com
Gosselin Group
Moscow Office
48A, Otkrytoye Chausse
107370 Moscow, Russia
POC: Inna Kapshuk
Tel: 7 (495) 989-73-00
Fax: 7 495 966 7307
Email:
2) Team Relocations (formerly Allied Pickfords),
Varshskoye Chause 127A, 117545 Moscow, Russia
POC: Dmitry Degtyarev
General Manager
T: +7 495 796 93 25
F: +7 495 796 93 26
M: +7 985 991 62 68
M&TM Freight LLC
Director Sales Development Russia & CIS
Direct: +7-495-268-02-11 (ext. 164)
Mobile: +7 (916)-812-43-61
E-mail: reinier.reints@mtm-net.ru
www.mtm-moving.ru
125362, str. Vishnevaya, 9, Building 1, office №
504, 5 floor BC «IMPERIAL PARK»
Moscow, Russia
Monday, July 10, 2017
Page 141 of 184
ITGBL Local Agents
Country:
Rwanda
Kigali
AF
Post:
Bureau:
Local Agents:
3) SDV TRANSAMI
BP 1338
Kigali, Rwanda
Tel: 250 575584 POC:
Rodolphe Kembukuswa (ro[email protected])
Email: info@sdv.co.rw,
1) AGSO
BP 292
POC Pascal Romain
Phone: +250 252576573 / 788300906
2) COIMEX
BP 2573
Kigali, Rwanda
Tel: 250 575584
Email: coimex@rwand1.com
Monday, July 10, 2017
Page 142 of 184
ITGBL Local Agents
Country:
Saudi Arabia
Dhahran
NEA
Post:
Bureau:
Local Agents:
2) Four Winds Saudi Arabia Limited
P.O. Box 5921, Dammam 31432
Kingdom of Saudi Arabia
POC: Jose Pappachan (impdm@fourwinds-
ksa.com)
Tel: 966 3 857 4434,
Fax: 966 3 857 4841
1) East & West Express
P.O. Box 718, Dammam 31421
Kingdom of Saudi Arabia
POC: Mr. Mohd Yousufuddin
(myousuf@atco.com.sa)
POC: Mr. Joy C.K. (joy@atco.com.sa)
Tel: 966 3 8346647 X 207, 234
Fax: 966 3 8342327
Monday, July 10, 2017
Page 143 of 184
ITGBL Local Agents
Jeddah
NEA
Post:
Bureau:
Local Agents:
4) Orient Transport Company, Ltd.
P.O. Box 6983, Jeddah 21452
Palestine Street, 1st floor, Al-Ajlan Building
Kingdom of Saudi Arabia
POC: Omar Ismail, Import Customs
Tel: 966-2-644-6655
Fax: 966-2-660-0223
3) Namma Cargo Services Co LTD
P.O. Box 6867, Jeddah 21452
Kingdom of Saudi Arabia
POC: Abdullah S. Al-Hejilan/ Deputy Regional
Manager
POC: Mohamed Afsar/ Import
Email: Afsar@nammacargo.com
POC: Stanley Menezes/ Freight Manager
E-mail: Stanley.m@nammacargo.com
Tel: 966-2-672-2645/ 672-2560/ 675-7950
Fax: 966-2-674-2799
Website: www.nammacargo.com
2) Four Winds Saudi Arabia LTD
P.O. Box 4223, Jeddah 21491
Kingdom of Saudi Arabia
Tel: +966 2 654 7111
Fax: +966 2 6547222
Anis Al- Shanti,Branch Manager
Email: anis@fourwinds-ksa.com
Raoul R. Katigbak (Import rates inquiry and quote –
Personal Effects)
Munadel Hudali (Import/ Export – Official shipment)
Dharn Murali (Export rates inquiry and quote –
Personal/official)
Email: expjed@fourwinds-ksa.com
Website: www.fourwinds-ksa.com
1) East and West Express
P.O. Box 1298, Jeddah 21431
Kingdom of Saudi Arabia
POC: Jameel Ahmed, Branch Manager
Email: jameelahmed@atco.com.sa
POC: P. Moidu/ Sr. Sales Executive
E-mail: EWE[email protected].sa
POC: Syed Hussain Khan/ Sea freight – import &
export
POC: Mohammed Ameeruddin/ Air freight – import
& export
E-mail: [email protected].sa
POC: N. Skreekant/ Operations Manager
Tel: 966-2-691-2204
Fax: 966-2-691-3922
Website: www.atco.com.sa
Monday, July 10, 2017
Page 144 of 184
ITGBL Local Agents
Riyadh
NEA
Post:
Bureau:
Local Agents:
1) Four Winds, Saudi Arabia LTD
P.O. Box 8654, Riyadh 11492
Kingdom of Saudi Arabia
Website: www.fourwinds-ksa.com
POC: Mr. Rasheed Ali
Regional Manager
Tel: 966-11-454-4080/8215
Fax: 966-11-454-6656
Email: Rasheed@fourwindsksa.com
Gen email: impr[email protected]
POC: Mr. Celso M Detalo
Admin. Manager
Tel: 966-11-454-4080/8215
Fax: 966-11-454-6656
Email: celso@fourwinds-ksa.com
2) East & West Express
P.O. BOX 8077, Riyadh 11482
Kingdom of Saudi Arabia
Website: www.atco.com.sa
POC: Mr. Faisal Alamoudy
Regional Manager
Tel: 966-11-810-0760 X 100
POC: Mr. Anwar-Ul-Haq Qadri
Scheduling Office r
Tel: 966-11-810-0760X115
Fax: 966-11-214-0757;
Email: Anw[email protected].sa
3) Move One Relocations
P.O. Box 250670, Riyadh11391
Kingdom of Saudi Arabia
Web: www.moveoneinc.com
POC: Lamis Omar
Scheduling Office
Tel: 966-11-2884175
Cell: 966-548-082317
Monday, July 10, 2017
Page 145 of 184
ITGBL Local Agents
Country:
Senegal
Dakar
AF
Post:
Bureau:
Local Agents:
4.Transports Demenagement Internationaux (TDI)
Address: Allée Papa Guèye Fall X Marsat DAKAR
SENEGAL
Contact: Patrice Calasans
Cel: +221 77 503 69 43
Office: +221 33 822 61 20
E-mail : patricecalasans@tdi.sn
Capable of handling all shipment types, including
POVs and GOVs
KAPIO GROUP
Contact: Balla
Ndiaye
Address: Ouest Foire, Face CICES B.P 4358
Dakar, Senegal
Office: +221 33869 36
26
Cel: +221 77 375 68
11
Email 2:
Capable of handling all shipment types, including
POVs and GOVs
2) Transit Fret (Transfret):
SIEGE SOCIAL SENEGAL
Contact: Maguette Dabo
Boulevard Fahd Abdoul Aziz
Angle Autoroute Echangeur Hann
Tel: +221 33 859 1212
FAX: +221 33 864 3535
EMAIL: [email protected] Capable of
handling all shipment types, including POVs and
GOVs
Worldwide Movers Senegal
SARL
Contact: Adja Issa Ngone
Bop
Address: CITE YOFF PALENE RESIDENCE No.7
Dakar,Senegal
Tel : +221-33-860 6000 Mob +221-
77-541-1495
Mail: office.se[email protected]
Capable of handling all shipment types, including
POVs and GOVs
1) AGS Frasers Senegal
Av. Malick Sy
BP: 2704 - Dakar, Senegal
POC: Manager : Didier BERTAY
Cell Phone : 00 221 777401282
*** Bonded Facility ***
Capable of handling all shipment types, including
POVs and GOVs
Monday, July 10, 2017
Page 146 of 184
ITGBL Local Agents
Country:
Serbia
Belgrade
EUR
Post:
Bureau:
Local Agents:
2) AGS Belgrade
Visnjicka 91
11060 Belgrade, Serbia
POC1: Vladan Jankovic, Branch manager
POC2: Bojan Stojadinovic, Operation Manager
Tel: +381 11 2085 917
Fax: +381 11 2085 918
Email 1: manager[email protected]
Website: www.agsmovers.com
1) Move One
Bulevar Milutina Milankovica 23
11070 Belgrade, Serbia
POC: Maja Pasic, Country, Manager
Tel: +381 63 394 150 / +381 11- 777 4243
Fax: 381 11 848 7089/ +381 11-777 42433
Email: maja.pasic@moveoneinc.com
Website: www.moveoneinc.com
***Main company for TMO shipments***
4) Interdean
III Nova 28
Belgrade – Dobanovci
Serbia
POC: Misa Matic
Email 1: misa.matic@interdean.com
Email 2: belgr[email protected]
Tel: +381 11 35 36 350
Fax: +381 11 35 36 352
Website: www.interdean.com
Matrix Jovica
Grujic - Head of Operations
Allied Pickfords (Serbia, Montenegro and Bosnia
and Herzegovina)
+381 11 848 11 55 (d)
+381 11 848 68 68 (f)
+381 65 332 8341 (m)
www.allied.rs
Zarka Obreskog 23
11273 Belgrade - Serbia
Monday, July 10, 2017
Page 147 of 184
ITGBL Local Agents
Country:
Shanghai
Shanghai
EAP
Post:
Bureau:
Local Agents:
3) China Way International
Moving & Warehousing Shanghai
Rm. 102, No. 31, Lane 88 Jinyu
Rd.
Shanghai 201103, PR China
POC: Collins Gao
Tel: 86-21-64029765
Fax: 86-21-64029867
Email: collins@chinawaygroup.com
**self-owned customs bonded warehouse** (1st
rate brokerage agent)
2) Asian Tigers K.D. Dat (China) Ltd. Shanghai
8F, Asionics Technology Bldg.
6, Lane 1279, Zhong Shan (W) Rd.
Shanghai 200051, PR China
POC: Jenny Xu
Tel: 86-21-32095561
Fax: 86-21-32095560
Email: jenny[email protected]
**self-owned customs bonded warehouse** (1st
rate brokerage agent)
4) AGS Four Winds Shanghai
Rm. 217 Jingan Modern Industry Tower
68 Changping Rd.
Shanghai 200041, PR China
POC: Katherine Yang
Tel: 86-21-31262221
Fax: 86-21-62889837
Email: katherine.yang@agsfourwinds.com
**no self-owned customs bonded warehouse** (2nd
rate brokerage agent)
1) Santa Fe Relocation Services
5th floor, Tian Hong Building
80 Xian Xia Rd.
Shanghai 200051, PR China
POC: Leslie Lee (branch manager) /
Jessiea Huang (inbound)/
Stephanie Shi (outbound)
Tel: 86-21-62339700
Fax: 86-21-62339005
Jessiea.Huang@santaferelo.com /
**self-owned customs bonded warehouse** (1st
rate brokerage agent)
Monday, July 10, 2017
Page 148 of 184
ITGBL Local Agents
Country:
Shenyang
Shenyang
EAP
Post:
Bureau:
Local Agents:
Allied PIckfords
POC : Michael Hughes
Office phone: +86.21.6332.0088 ext. 214
Fax: +86.21.6332.1767
4.Eastrise Transport Co. , LTD
Company Address:
Unit 2517,A Tower
No.20 Gangwan Road,
Zhongshan District,
Dalian,China 116001
+0086 411 82766669 Direct line
+0086 411 82766758 Fax
Point of contact: David
2.Sun Movers
Branch manager Ms. Susan Yang
Tel: (86 411) 6290 3946
Fax: (86 411) 8688 6346
21st Floor,World Trade Centre,No.25 TongXing
Street,
Zhongshan District, Dalian,116001,China
1.Santa Fe
Branch manager Ms. Joanna Zhou
Tel: (86 - 411) 82590101 x 210
Website: www.santaferelo.com
3.Unigroup
Manager Sophia Cheng
sophia_cheng@unigroupworldwide.com
Branch manager Antonio Chen
Antonio_chen@unigroupworldwide.com
Office: +86 10 6561 0688
Fax: +86 10 6581 6980
http://www.unigrouprelocation.com
Address: Room 7A16 Level 7 East Wing, Han Wei
Plaza
No.7 Guanghua Road, Beijing 100004 China
Monday, July 10, 2017
Page 149 of 184
ITGBL Local Agents
Country:
Sierra Leone
Freetown
AF
Post:
Bureau:
Local Agents:
3) SEA AND LAND SERVICES LTD.
SLSA Building, Cline Town
Freetown, Sierra Leone
POC: Mrs. Elma Johnson, Managing Director
Tel: 232 76 800 048
Email: elma.johnson@bollore.com
2) MAERSK Sierra Leone
7 Bathurst Street
Freetown, Sierra Leone
POC: James. M. Heyburn, Managing Director
Tel: 232 22 228 725
Moses.Bangura@maersk.com
Thomas.Matturi@maersk.com
1) AGS-FRASERS Sierra Leone Ltd.
17 Sir Samuel Lewis Road
Freetown – SIERRA LEONE
PO BOX 999
Cell: +232 78 920120
ATT: JEAN-MARC BOISGARD
Monday, July 10, 2017
Page 150 of 184
ITGBL Local Agents
Country:
Singapore
Singapore
EAP
Post:
Bureau:
Local Agents:
1)
The Family Movers(s) Pte Ltd
24 Kian Teck Road
Singapore 628775
Tel: 65-6266-5225
POC: Robert Bock & Chrishelle Chow
Email: rbock@familymovers.com
Email: cchow@familymovers.com
m
2) Santa Fe Relocation Services (s) Pte Ltd
2 Bukit Merah Central, #04-07
Singapore 159835
Tel: 65-6398-8588
POC: Josh Sim / josh.s[email protected]
3) Asian Tigers K.C. Dat (S) Pte Ltd
6 Lok Yang Way, Jurong
Singapore 628625
Tel: 65-6261-8116
POC: Patrick Goh & Charmaine Chua
Email: Charmaine.Chua@asiantigers-
singapore.com
4) Unigroup Worldwide – Singapore 4)Pte Ltd
6 Clementi Loop, Level 1M
Singapore 129814
Tel: 65-6266-5525
POC: Germaine Woo & Jalina Rasool
Email: germaine_woo@unigroup.com
Email: jalin[email protected]
5)Helu-Trans (S) Pte Ltd
39 Keppel Road, #02-04
Tanjong Pagar Distripark
Singapore 089065
Tel: 65-6225-5448
POC: Ronnie Heng & Randy Chiu
Email: ronniehe[email protected]
Email: randy[email protected]om
AGS Four Winds International 6)Relocation Pte Ltd
6 Kwong Min Road, #03-00
Singapore 628709
Tel: 65-6777-1166
POC: Yannick Lothou & Jasmine Tan
Monday, July 10, 2017
Page 151 of 184
ITGBL Local Agents
Country:
Slovak Republic
Bratislava
EUR
Post:
Bureau:
Local Agents:
1) Kuehner A. & Sohn Relocations
Girakstrase 15
A-2100 Korneuburg - Vienna
Austria
POC: Mr. Erich Bauer-Kuehner
Tel: 43 2262 74 544
Email: bauer-kuehner@kuehner.co.at ** bonded
facility **
4) AGS Wolrdwide movers
Pristavna 10
821 09 Bratislava, Slovak republic
Tel: +00421 2 5341 2090
POC: Mike Davis Email:
manager-bratislava@agsmovers.com
2) Interdean SRO
Agatova 22
841 03 Bratislava, Slovak republic
Tel: +421252632447
POC: Anthony Heszberger and/or Mark Muss
Email: Anthony.Heszberger@interdean.com
Email: Mark.Muss@interdean.com
3)TRIVS.r.o.
Agatova 22 841 03
Bratislava, Slovak
republic Tel:
+421265422387 POC: Mr.Anton
Vojcak Email:
Country:
Slovenia
Ljubljana
EUR
Post:
Bureau:
Local Agents:
1) VATOVEC Relocation
Cufarjeva 5
1000 Ljubljana
Slovenia
T: +386 1 430 1340
F: +386 1 430 1344
www.vatovec.si
Member of FIDI - IAM – FEDEMAC
** bonded facility **
2) SCHENKER d.d.
Brnciceva 51, 1231 Ljubljana
Phone: +386 1 5885 717
Fax: +386 1 5885 797
Mobile: 386 31 357 920
Web: http://www.schenker.si
si
Monday, July 10, 2017
Page 152 of 184
ITGBL Local Agents
Country:
South Africa
Cape Town
AF
Post:
Bureau:
Local Agents:
3) Crown Relocations, 31
Nourse Avenue Epping
2 Goodwood, Cape
Town Tel: 27-21-534-
9822 POC: Werner
Engelbrecht Email:
1) Stuttaford Van Lines ***
65 Bofors Circle
Epping Industria
Cape Town, South Africa
PO Box 301, Eppindust 7475
Cape Town, South Africa
POC: Gordon Dempster
Tel: 27 21 534 3423
Fax: 27 21 534 8846
Email:
gordon.dempster@stuttafordvanlines.com
***Bonded Facility
***
2)Allied Pickfords,
14 Goddenough Ave,
Epping Industria 7460
Cape Town, South Africa
Tel: 27-21-534-2241
POC: Francois Marais
Email: francois.mar[email protected] Jeanne De
Jager
Bonded Facility
Durban
AF
Post:
Bureau:
Local Agents:
3) Crown Relo
No. 1 Drakenberger Drive
Longmeadow Business Estate, West
Modderfontein
Johannesburg, South Africa
POC: Margie Clark or Anita Wright
Tel: 27 11 372 1700
Fax: 27 11 372 1701
awright@crownrelo.com
Website: www.crownrelo.com
1) Stuttaford Van Lines
8 Ernest Clockie Road
Prospecton, 4110 Isipingo Beach Durban KZN,
South Africa
POC: Morgan Moodley
Tel: 27 31 902 3566
Fax: 27 31 902 8227 Email:
morgan.moodle[email protected]om
2) Allied Pickfords
2nd Street cnr Setter Street
Commercia
Glen Austin
Tel 011 847 3300
E mail nicky.cronje@pickfords.co.za
Contact Nicky Cronje
Bonded facility
Monday, July 10, 2017
Page 153 of 184
ITGBL Local Agents
Johannesburg
AF
Post:
Bureau:
Local Agents:
1)Pickford Removals
cnr second & Setter streets,
Midrand Industrial Park, Glen Austin, Midrand.
Tel 011 847 3300;
POC Nicky Cronje
E mail nickycron[email protected]
* HHE shipments * Bond facility
4) Stuttaford Van Lines,
23 Axle Drive, Clayville,
Midrand Johannesburg
South Africa. P O Box 987
Halfway house 1685,
Johannesburg, South Africa
POC Laura Wagner
Tel 27 11 2061500 fax 27 11
3880409
E mail :
LauraWagner@stuttafordvanlines
LauraWagner@stuttafordvanlines.com
* HHE shipments * Bond facility
Elliott Mobility
2 travertine Ave, Ni Business park
Centurion
Pretoria South Africa
POC Mr D Hibbert
Telephone Number 011 256 3000
Megafreight Services (Pty) Ltd
Johannesburg Head Office, South Africa
Switchboard : +27 11 9711000
Direct : +27 11 9711052
Fax: 086 407 1894
Cell : 076 501 3700
Website : www.megafreight.co.za
****Airfreight shipments only****
Pretoria
AF
Post:
Bureau:
Local Agents:
2)Megafreight Services (Pty) Ltd Patrick Myer
Johannesburg Head Office, South Africa( UAB-
airfight only)
Email : [email protected]o.za
Switchboard : +27 11 9711000
Direct : +27 11 9711052
Fax: 086 407 1894
Cell : 076 501 3700
Website : Em[email protected]
3) Elliott Mobility
Ni Business Park
2 Travertines Avenue
Centurion
27-0-12379-5570
POC: Lieette Van Lyl.
1) Stuttaford Van Lines,
23 Axle Drive, Clayville,
Midrand Johannesburg
South Africa. P O Box 987
Halfway house 1685,
Johannesburg, South Africa
POC Laura Wagner
Tel 27 11 2061500 fax 27 11 3880409
E mail : LauraWagner@stuttafordvanlines.com
For UAB/ HHE shipments
Monday, July 10, 2017
Page 154 of 184
ITGBL Local Agents
Country:
South Sudan
Juba
AF
Post:
Bureau:
Local Agents:
MEBS:
Keri Julius Mathew
Operations Manager
MEBS Global Reach
Tong Ping, Airport Road
South Sudan , Juba
Cell-phone: +211 957 152 819
+211 920 477 704
+211 912 526 615
juliuskerix@yahoo.com
BLUE WATER LOGISTICS LTD:
Joseph T. Morris
Blue Water Logistics Ltd
Kololo Avenue Tong Ping
Cell-phone: +211 928 634 141
+211 955 242 228
+211 912 533 651
Email: bluewaterlogistics@hotmail.com
Juba, South Sudan
PAXTON:
Julie Kyokisa
Paxton Van Lines Inc.
Plot 1, In front of IOM, Near Ezentus Caterpillar
Munuki Area, Bilpam Road
Juba, South Sudan
Cell-phone: +211 955 918 320
+211 977 483 417
Work Phone: (703) 334 7720
Email: julie[email protected]
Monday, July 10, 2017
Page 155 of 184
ITGBL Local Agents
Country:
Spain
Barcelona
EUR
Post:
Bureau:
Local Agents:
TRALLERO INTERNATIONAL
Calle Pablo Iglesias, 60-70
Pol. Ind. Granvia Sur
08908 L’Hospitalet de LLobregat – Spain
POC: Daniela Guendsechadze
Tel. +34 93421 7500
SIT Transportes Internacionales
Calle osca s/n, nave 5
Pol. Indal. Las Salines
08830 Sant Boi de Llobregat, Spain
POC: Ana Belen Serrano
Tel: 34 93 630-5555
Fax: 34 93 630 5720
Email: anabelen.serrano@sit-spain.com
Interdean
Tierra de Barros, 4
Pol. Indal Coslada
28820 Coslada, Spain
POC: Susana Alonso
Tel: 34 91 799-2232
Fax: 34 91 799-0179
Madrid
EUR
Post:
Bureau:
Local Agents:
2) Santa Fe Relocation Services, S.A.
Vía de las Dos Castillas, 33
Edificio Atica 3, 2nd Floor
28224 Pozuelo de Alarcón
Madrid, Spain
Susana Alonso
Tel: 34 68 583 0916
Website: www.santaferelo.com
1) Hasenkamp Relocation Services Spain, S.L.
Avda. del Sistema Solar, 21
Nave 4
28830 San Fernando de Henares
Madrid, Spain
Alberto Galasso
Tel: 34 91 669 4125
Website: www.hasenkamp.com/en/
3) SIT Grupo Empresarial, S.L.
Avda. Fuentemar, 13
22820 Coslada
Madrid, Spain
Inés Tabuenca
Tel: 34 91 671 0608
Website: www.sitspain.com
4) Transportes Fluiters, S.L.
Calle Barquillo, 9
28004 Madrid, Spain
Christian Moericke
Tel: 34 91 524 9170
Website: www.fluiters.es
Monday, July 10, 2017
Page 156 of 184
ITGBL Local Agents
Country:
Sri Lanka
Colombo
SCA
Post:
Bureau:
Local Agents:
4) H. Don Carolis & Sons Ltd.
65, Station Passage, Colombo 2, Sri Lanka.
POC: Mr. Prashantha Peiris/ Packing & Shipping
Manager
Tel: 0094-11-247 2949 or 0094-11-242 2405
Email: pa[email protected] or
1) Horizon Relocations Pvt Ltd.,
# 99, Madampitiya Road Colombo 15, Sri Lanka
Poc: Mr. Clement De Silva/Managing Director
Phone: 94-11- 2546394 or 94-11-2546986
Cell#: 94-7712738917
E-mail: global@horizonrelocations.lk or
imports@horizonrelocations.lk
3) Freight Lanka International Pvt Ltd
Level 7, Access Tower, 278 Union Place, Colombo
2, Sri Lanka
Poc: Sanjeewana Weerakon/ Imports Operations
Manager
Phone: 0094-11-2302402
Cell: 0094-777-881 938
Fax : 0094-11-2302412
Email: Sanjeew[email protected]
2 )E.B Creasy Logistics Pvt Ltd.,
98, Sri Sangaraja Mawatha, Colombo 10, Sri Lanka.
Poc: Mr. M.A.M. Nawfel/Manager - Inward
Phone: 4766008 or 2478780/9
Cell#: 94-773501824
E-mail: [email protected] or logistics@creasy.lk
Country:
Sudan
Khartoum
AF
Post:
Bureau:
Local Agents:
1) Cannata International Compnay
New Extension Amarat Street
P.O. Box 8173
Khartoum, Sudan
POC: Paolo Salvatore, General Manager
Tel: 249183462097
Fax: 249183472920
Cell: 249912304680
2) K.S. Ganbert & Sons (Sudan) Ltd.
Gamhuria Avenue
PO Box 615
Khartoum, Sudan
POC: Kastaki Ganbert
Tel: 249 183 771312
Fax: +249 183 784381
Mobile: +249 9 12302294
Email: move@ganbert.com
Email: Kastaki@ganbert.co.uk
Website: www.ganbert.com
Monday, July 10, 2017
Page 157 of 184
ITGBL Local Agents
Country:
Suriname
Paramaribo
WHA
Post:
Bureau:
Local Agents:
2) Cambridge International Transport
LAtourweg52-54 Paramaribo Suriname
POC Eartha Cambridge
Managing Director
Tel: 597 485 685
Fax: 597 486 458
1) Paramaribo Custom Broker
Nassylaan # 38-40
Paramaribo, Suriname
POC: Mr. Clyde Cambridge
Tel: (597) 40 25 84/ (597) 47 00 37
Cell: (597) 850-1579
Email: [email protected] / pcb@surimail.com
Country:
Swaziland
Mbabane
AF
Post:
Bureau:
Local Agents:
Stuttafords Van Lines
Unit 4, Matsapha Industrial Park
Matsapha, Swaziland
POC: Gavin Dollman, Branch Manager
Tel: 268 - 5185707
Fax: 268 - 5185706
Elliott International Plot 178,
Simunye Street
Matsapha Industrial Site
Matsapha
Postal address: P. O. Box 1628
Matsapha
Swaziland
POC: Kate Ansley
Email: kate.a@elliottmobility.comFax +268 2518
4242
kate.a@elliottmobility.com
Mobile + 268 7602 4330
www.elliottmobility.com
Switchboard +268 2518 4270
Monday, July 10, 2017
Page 158 of 184
ITGBL Local Agents
Country:
Sweden
Stockholm
EUR
Post:
Bureau:
Local Agents:
2) NovaTrans AB
Johan Soderberg
Tel: 46 8 446 34 40 Fax: 46 8 755 19 19
Email: info@novatrans.se
Address: PO Box 7322
187 14 Taby,
Sweden
3) Aspire Mobility AB
Contact: Roger Ledin / International Services
Tumstocksvägen 14
SE-187 66 Täby
Sweden
+46 – 8 771-3030
Global Freight Solutions
Contact: Tina Federspiel
International Removals
Klarabergsgatan 29
SE-111 21 Stockholm
Sweden
+46-8 210 450
Tina.Federspiel@gsolutions.se alt.
removals@gsolutions.se
Stadsbudskontoret AB
Lyftkransvägen 16
142 50 Skogås
Phone: +46 8 6450440
Org. no.: 556267-9745
POC: Jens Östergaard
Phone, work: +46 8 12 13 13 55
Mobile: +46 70 24 00 135
1) Alfa Quality Moving AB
POC: Stefan Exerman, Sales
Phone: +46 8 534 701 47
Mobile: +46 72 500 88 15
Fax: +46 8 646 26 30
Email: stefan.exerman@alfamoving.se
Address: Kumla Gårdsväg 22, SE-145 63
Norsborg/Stockholm, Sweden
Monday, July 10, 2017
Page 159 of 184
ITGBL Local Agents
Country:
Switzerland
Bern
EUR
Post:
Bureau:
Local Agents:
2. Kehrli & Oeler AG Weyermannsstr. 10,
3008 Bern, Switzerland.
Phone: 41 31 388 81 12
POC: Mevlüt Güngör, M.Gu[email protected]
1.Packimpex Ltd
Brunnmattstrasse 5
3174 Thörishaus, Switzerland
POC: Cristian Rio
Mail: Cristian.rio@packimpex.ch
Tel.0041 (0) 58 356 14 19
Geneva
EUR
Post:
Bureau:
Local Agents:
2) Harsch Transports S.A.
10. rue Baylon
1227 Carouge - Geneve, Switzerland
POC: Manuela Stock /email:
manuela.stock@harsch.ch / tel: 41 .22.389.48.16
1) Santa-Fe Relocation Services
18,Chemin Grenet
1214 Vernier - Geneve, Switzerland
POC: Mr. Didier Launay
Tel:+41.22.939.1006
Email: didier[email protected]
Monday, July 10, 2017
Page 160 of 184
ITGBL Local Agents
Country:
Syria
Damascus
NEA
Post:
Bureau:
Local Agents:
3)Nazha Travel, Tourism and Freight
(DHL Global Agent)
Victoria Bridge, Sabbagh Building,
PO Box 2170
Damascus, Syria
POC: Mr. Majid Nazha,
Commercial Director
Email: majid.nazh[email protected]
Tel: 963 11 222 18 57/ 245 02 35
Cell: 963 933 232 414 (Mobile)
--Mr. Alaa Al Fares,
Vice Commercial Director
Tel: 963 11 222 18 57/245 02 35
Fax: 963 11 224 39 33
Cell: 963 933 814 822
2) Housami International
Transport and Clearance
Abou Shaer Building, PO Box 11523
Damascus - Free Zone, Syria
POC:--Mr. Wassim Housami, Owner
Email: wassim@housami.net.
Tel: 963 11 2127050
Fax: 963 11 212 7084
--Mr. Francisco Maddi
Commerical Manager
Tel: 963 11 2127050
Fax: 963 11 212 7084
f.maddi@housami.net
** bonded facility **
1) Nazha and Darwish Ltd.
Free Zone - Inana Building - 1st floor
P.O. Box 2484
Damascus, Syria
POC: Mr. Samer Darwish,
General Manager
Tel: 96311 211 1870 x102
--Mrs. Sueli Montilha,
Services Manager
Darwish; x138 Montilha; x108
Monday, July 10, 2017
Page 161 of 184
ITGBL Local Agents
Country:
Taiwan
Kaohsiung
EAP
Post:
Bureau:
Local Agents:
1) President Van Lines, Ltd.
Robert Ho
General Manager
7F-2, No. 100
Lin Shen N. Rd,
Taipei, Taiwan
Tel: 886-2-2541-2163
Fax: 886-2-2511-6479
2)Santa Fe Relocation Services
Jim Hill
General Manager
13F-4, No. 141, Keelung Rd. Sec. 1,
Taipei, Taiwan
Tel: (886) 22749-4420 ext.102
Fax: (886) 22749-4039, Mob: (886) 92073-3344
3)Tiger Sun
Assistant Manager
Crown Van Lines, Ltd.
4F-4, No. 165,
Min Sheng E. Rd, Sec. 5,
Taipei, Taiwan
Tel: 886-2-2762-2500, X: 248
Fax: 886-2-2761-2378
E-mail: mover@crownvan.com
Taipei
EAP
Post:
Bureau:
Local Agents:
2) Crown Van Lines, Ltd.
4F-4, No. 165
Min Sheng East Road, Section 5
Taipei, Taiwan 105
POC: Tiger Sun, Assistant Manager
Tel: 886-2-2762-2500 x248 Fax: 886-
2-2761-2378 Email:
3) Asian Tigers K.C. Dat Ltd. Taiwan Branch
3F, No. 170
Chung Shan N Road, Sec 2
Taipei, Taiwan
POC:Zeny Huang
Tel: 886-2-2592-3899
Cell: 886-937-187-067
Fax: 886-2-2592-3155
Website: www.asiantigersgroup.com
1) President Van Lines, Ltd.
7F-2, No. 100
Lin Shen North Road
Taipei, Taiwan 104
POC: Robert Ho, President
Tel: 886-2-2541-2163
Fax: 886-2-2511-6479
Email: info@pvl.com.tw
Monday, July 10, 2017
Page 162 of 184
ITGBL Local Agents
Country:
Tajikistan
Dushanbe
SCA
Post:
Bureau:
Local Agents:
3) Gosselin Caucaus & Central Asia
Dushanbe, Tajikistan
POC: Pim Sterck/ Coordinator Central Asia
Umarov Zafar/ Manager at Tajikistan office
Cell: 998 (90) 1866233, 32(0)475716589,
992911119999
Web: www.Gosselingroup.eu
1) AES Cargo/Move One Relocations
6, Ismoili Somoni Avenue, Apt 69
Dushanbe, Tajikistan
POC: David OConnor, Regional Manager, Sean
Kosa, Operations Manager, Nurova Tahmina,
Country Manager
Tel: (992) 37 224 0067
Cell: (992) 9186113 66 (Tahmina) Cell: (992)
918267656 (David)
(992) 918 412298
Email: tajikistan@moveonerelo.com
Email: david.oconnor@moveonerelo.com
sean.kosa@moveonerelo.com
Website: www.aescargo.com;
www.moveonerelo.com
2) Globalink Logistics Group Ltd.
First Residential Road of Lokhuti Str, house 18/1
Dushanbe, Tajikistan
POC: Behruz Zaynulloyev or Diana Kurenkeeva
Tel: 992 37 221 77 90; 221 77 67
Cell: 992 918 61 66 02 ( Zaynulloyev )
Email: B.Zaynu[email protected]
Monday, July 10, 2017
Page 163 of 184
ITGBL Local Agents
Country:
Tanzania
Dar Es Salaam
AF
Post:
Bureau:
Local Agents:
Ruru Company LTD|
3rd Flr, GMC Heights|Off Nyerere Rd
P. O. Box 80333|Dar es Salaam, Tanzania.
T:+255 22 2123205|M:+255 754 995566|+255 715
995566|www.rurutz.com.
POC: Lambaji Madai|Managing Associate
Worldwide Movers (T) Ltd.
P.O.Box 2486
Dar Es Salaam, Tanzania
Tel. 255-22-277-2631
Fax. 255-22-2775948
www.worldwidemoversafrica.com
POC: Bill Beautin
POC: Damas Bayanga
Cell 0784 222 100
Email:
Teddy Junior Ltd
6th Floor NSSF Nyerere Tower
Bibi Titi & Morogoro Rd
P.O.Box 77063
Dar es Salaam, Tanzania
POC: Elijoni Dube
Cell# 774 004 000
Ruru Company LTD|
3rd Flr, GMC Heights|Off Nyerere Rd
P. O. Box 80333|Dar es Salaam, Tanzania.
T:+255 22 2123205|M:+255 754 995566|+255 715
995566|www.rurutz.com.
POC: Lambaji Madai|Managing Associate
AGS Frasers International Tanzania
Tel : +255 (0)22 278 01 05
Cel : +255 (0) 754 781 467
Skype : ags.tanzanie.manager
Google Map
Philippe DUCLOS
Managing Director
www.agsmovers.com
Lumen Freight and Logistics Ltd
Samora Avenue, Plot No. 2291/120
P.O.Box 80296
Dar es Salaam, Tanzania
Mobile: + 255 0767 004 402
Fax: + 255 22245 1449
Email: lumlogistics@gmail.com
POC: Filbert Hyera
Transpac Logictics (T) Limited
Bandari Street Plot 5,
(Premer Agencies bld) Kurasini,
P.O. Box 70448 Dar es
Salaam,Tanzania.
TEL. +255 22 2133923
CELL:+255 784 461118
FAX. +255 22 2133924
EMAIL: tlogistic@gmail.com
POC: Mathias Mollel
Monday, July 10, 2017
Page 164 of 184
ITGBL Local Agents
Country:
Thailand
Bangkok
EAP
Post:
Bureau:
Local Agents:
4) Santa Fe (Thailand) Co., Ltd.
207 Soi Saeng Uthai, Sukhumvit 50 Road
Prakanong, Klongtoey
Bangkok 10110 Thailand
POC: Mr. Thomas Donatelli or Mr. Vibool
Puntumkhul
Tel: 662 742 9890-2, 4
Fax: 662 741 4089
Email: Tho[email protected]o.th;
1) Asian Tigers Transpo International, Ltd.
3388/74-77 Rama IV Road
Klongton, Klongtoey
Bangkok 10110 Thailand
POC: Mr. K. Ruampot Phokaeo
Tel: (662) 687 7891
ruampot.p@asiantigers-
thailand.com ******Do Not
Assign POV*******
2) JVK International Movers Ltd.
222 Krungthep Kreetha Road
Bangkok 10240
Thailand
Tel: 662-379-4646
Fax: 662-379-5050
POC: Ms. Orawan Voranij
Tel: (662) 379-4646
3) AGS Four Winds International Moving Ltd.
55 Bio House Building, 5th Floor
Sol Prompong, Sukhumvit Soi 39
Klongton-nua, Wattana, Bangkok 10110
POC: Nick Chomonter, Country Director
POC: Irin Songpreeda, Operations Manager
Tel: 02 662 7880
Fax: 02 662 7559
Email: enquiries-thailand@agsfourwinds.com
Website: www.agsfourwinds.com ******Do
Not Assign POV*******
Chiang Mai
EAP
Post:
Bureau:
Local Agents:
1) Omega Logistics Company, Ltd.
116/80 Nonsee Road, Chong-Nonsee
Yanawa, Bangkok 10120 Thailand
POC: Ms. Chayanee Sookakotu
Tel: (662) 295-2801
2) Asian Tigers Transpo International, Ltd.
3388/74-77 Rama IV Road
Klongton, Klongtoey
Bangkok 10110 Thailand
POC: Preeya Cha-onpoj
Tel: (662) 687-7888
Email: info@asiantigers-thailand.com
3) JVK International Movers Ltd.
222 Krungthep Kreetha Road
Huamark, Bankapi
Bangkok 10240 Thailand
POC: Ms. Orawan Voranij
Tel: (662) 379-4646
email: orawan@jbkmovers.com
Monday, July 10, 2017
Page 165 of 184
ITGBL Local Agents
Country:
Togo
Lome
AF
Post:
Bureau:
Local Agents:
2) Kolta Demenagement International
546 Rue N0. 12, Tokoin Wuiti
BP 31183
Lome, Togo
POC: Jean Tsogbe
Tel: 228 22 26 12 81
1)AGS FRASERS Togo
89 Blvd du Mono
B.P. 12403
Lome, Togo
Tel: 228 22 211197
POC: Joele Luaces
3) DHL INTERNATIONAL TOGO
1578 Blvd du 13 Janvier
BP 4202
Lome, Togo
POC: Kponton Carole
Azomedon Komi; Judith Agbodji
Tel: 228 22 21 67 25 / 22 23 28 04
Country:
Trinidad
Port of Spain
WHA
Post:
Bureau:
Local Agents:
1) Henderson Shipping Service
76 Eastern Main Road
Laventille, Trinidad, West indies
POC: Mr. Rolf Nathaniel
Tel: 868 625-6331 or 868 623-4167
Cell: 868 678-7225
2) Trinidad Removers and Forwarders Limited
Boundary Road
San Juan, Trinidad
POC: Mr. Peter Acham
Tel: 868 674-6444
Cell: 868 685-3226
3) A.J. Mauritzen & Co. Ltd.
90 Queen Street
Port of Spain, Trinidad
POC: Ms. Tricia Mitchell
Tel: 868 625-3732
Cell: 868 354-3226
Email: ajmauritze[email protected]
Monday, July 10, 2017
Page 166 of 184
ITGBL Local Agents
Country:
Tunisia
Tunis
NEA
Post:
Bureau:
Local Agents:
Olympic Tunisia Import & Export
Address: 27 Bis –Rue Alfrazdak – Cite Alferdaws
L’Aouina 2045 – Tunis, Tunisia
Phone: +216-20-696-021; +216-70-727-510
Fax: +216-70-726-192
E-mail: olym[email protected]
POC: Najoua SELMI – General Manager
E-mail: selm[email protected]
IPSEN Logistics
Mr. Ghaleb EL GOULLI
Managing Director
Immeuble Misk , Bloc B
Rue Abou Hamed El Ghazali
Tunis, Monplaisir 1073
Tel #: 216-71-900-901
Fax#: 216-71-900-902
Cell #: 216-58-444-900 & 216-23-242-582
E-mail: eg.ghaleb@ipsenlogistics.com
www.ipsenlogistics.com
Déménagements JAF
Address : 4, Rue de la Nouvelle Delhi
1002 Tunis, Tunisia
Phone: 216-71-906-446; 216-20-25-24-25,
Fax: 216-71-908-517
POC: Anis Moumene – Assistant Manager
Monday, July 10, 2017
Page 167 of 184
ITGBL Local Agents
Country:
Turkey
Adana
EUR
Post:
Bureau:
Local Agents:
1)Asya Nakliyat International
Movers
Ceyhan Yolu 12, KM. 01310
Incirlik, Adana, Turkey
POC: Kanat Buyuknisan
Tel: (322) 332 7302
Fax: (322) 332 9865
Email: [email protected]
bonded facility ***
2)ESEN NAKLIYAT
Address: Ceyhan Yolu 12 km No:
400
Incirlik, Adana - Turkey
POC: Kubilay Sahin
Tel: (322) 332 7633
Fax: (322) 332 7692
e-mail:
adana@esenmoving.com.tr *** 
*** bonded facility ***
3)Istanbul Ekspres Nakliyat ve Ticaret A.S.
Ceyhan Yolu E-5 Karayolu 5 km
Incirlik, Adana, Turkey
POC: Yıldıray Ayseven
Tel: (322) 3460987
Fax: (322) 3460991
Email: adana.muhasebe@istanbulekspres.com.tr
Ankara
EUR
Post:
Bureau:
Local Agents:
2) Esen Nakliyat
Cetin Emec Bul. 8 Cad. No. 10/18
06450 A. Ovecler, Ankara, Turkey
POC: Saadettin Kayabasi, President
Tel: 90 312 472 2090
Website: www.esenmoving.com.tr **Bonded
Facility**
1) Asya Nakliyat
Ataturk Bulvari No. 127 Kat 2
06640 Bakanliklar, Ankara, Turkey
POC: Ilhan Suntay, General Manager
Tel: 90 312 417 4184
Website: www.asyanakliyat.com **Bonded
Facility**
Monday, July 10, 2017
Page 168 of 184
ITGBL Local Agents
Istanbul
EUR
Post:
Bureau:
Local Agents:
2) SunExpress INTERNATIONAL MOVERS
Icerenkoy Mah Ispirli Canip Sk
No : 23 / A Elif Ap ATASEHIR
ISTANBUL / TURKEY
POC: Arif Yildirim
Phone: 90 216 469 9663
Cell: 90 532 357 8900
www.sunexpressmovers.com
arif@sunexpressmovers.com
1) Asya Nakliyat
Inonu Cad., Mithat Pasa Apt. 92-
94, Kat 1 D 1
Gumussuyu 34427, Istanbul,
Turkey
POC: Ebru Demirel
Tel: 90 212 243 65 10
Email: ebru@asyanakliyat.com.tr
4) Bergen International Movers
Kore Sehitleri Cad. Kaya Aldigan
Sok. 3/6
Zincirlikuyu, Istanbul, Turkey
POC: Jan Lichtenberg or Gerrit
Lichtenberg
Tel: 90 212 275 1531
Fax: 90 212 243 2574
5) Esen International Transport and Trade Co.
Inonu Cad. Dumen Sok. Mutlu Apt.
No:7/5 Taksim/Istanbul
POC: Ercan Kayabasi and Suleyman Ozcan
Tel: 90 212 293 29 37
Fax: 90 212 293 29 31
www.esenmoving.com.tr
3) Istanbul Express
POC: Ersin Turhan
ISTANBUL EKSPRES International Movers
TURKEY
e-mail: ersin.turhan@istanbulekspres.com.tr
T. 90-212-217 49 68
F. 90-212-217 49 67
Monday, July 10, 2017
Page 169 of 184
ITGBL Local Agents
Country:
Turkmenistan
Ashgabat
SCA
Post:
Bureau:
Local Agents:
7) SEKIZ YOL
(Local Licensed Company)
POC: Murad Kazakov
Gurbansoltan Eje Street, 304,
Ashgabat, Turkmenistan
Mob: +993 65 56 88 08,
Mob: +993 68 50 01 01
***Incoming Shipments Only
8) GAC LOGISTICS
(Licensed Company)
POC: Leily Dzhepbarova
Central Business Center,
1958 Street, 70,
Ashgabat, Turkmenistan
Tel: +993 12 47 43 90,
Fax: +993 12 47 43 91
E-mail: leily.dz[email protected]
BIR DUNYA
Multimodal Transportation Services & Logistics
Company POC:Ahmetjan
Mavlyanov
2127/1 Street, 2, , Ashgabat, Turkmenistan
Mob: +993 60 20 11 99,
+993 66 30 86 11, +993 65 80 27 45
E-mail: customs.gb@gmail.com
5) M&M Militzer and Munch Turkmenistan Ltd.
(Licensed Company)
POC: Serdar Ashirov
Turkmenbashy Street, 54,
Business Center “Yimpash”, office 501 A,
Ashgabat, Turkmenistan
Tel: +993 12 45 60 94, 45 01 07
Fax: +993 12 45 60 91,
Mobile: +993 65 69 25 54
E-mail: serdar.ashirov@mumnet.com
www.mumnet.com; www.mumnet.tm
****Incoming Shipments Only
HJ “BIRLESHEN ULAG ULGAMY POC: Jahan
Meredova Ataturk Street, 95,
Ashgabat, Turkmenistan
Office/fax: +993 12 481885/86
Mobile : +993 64 027141
Web: http://redirect.state.sbu/?url=www.tmbuu.com
TURKMEN AK YOL POC: Ilya
Ikonnikov Business Center
“Joshgun”, B.Turkmenistan ave., 108, 4th floor,
Ashgabat, Turkmenistan
Tel: +993 12 21 97 95,
Fax: +993 12 21 97 94
Mobile: +993 60 12 95 83
2) INTERDEAN GROUP
International Relocations
POC: Victor Salov
A.Niyazov ave., 122 B,
Ashgabat, Turkmenistan
Tel: +993 12 43 18 33/44
Fax: +993 12 43 18 44
Mobile: +993 60 20 81 08
Monday, July 10, 2017
Page 170 of 184
ITGBL Local Agents
1) GLOBALINK
Transportation & Logistics Worldwide Company
(Licensed Company)
POC: Jahan Meredova
International Business Center,
2nd Floor, Ashgabat, Turkmenistan
Tel/Fax: +993 12 46 14 26/27
Mobile: +993 65 02 71 41
E-mail: j.meredov[email protected]
6) GUNESHLI BAHAR
(Local Licensed Company)
POC: Meylis Nuryyev
2127/1 Street, 2,
Ashgabat, Turkmenistan
Mob: +993 60 20 11 99, +993 66 30 86 11, +993 65
80 27 45
E-mail: customs.gb@gmail.com
***Incoming Shipments Only
3) GOSSELIN GROUP
POC: Elena Ter-Semyonova
Turkmenbashy ave., 2,15B,
Ashgabat, Turkmenistan
Tel/Fax: +993 12 39 41 89
Mobile: +993 65 81 49 83
E-mail: [email protected]elingroup.eu
Monday, July 10, 2017
Page 171 of 184
ITGBL Local Agents
Country:
Uganda
Kampala
AF
Post:
Bureau:
Local Agents:
1) Global Freight Logistics, Ltd. *
Markfirst House
Jomo Kenyatta International Airport
POB 45787; GPO 00100
Nairobi, Kenya
POC: Mr. Arbi Musanni, Managing Director
Tel: 254 20 8277777 or 822238/723
Fax: 254 20 822722/170 Email:
Email: info@globalfreight.co.ke
* for all sea freight US-Mombasa port for transit to
Kampala
2) AGS Frasers International Removals Uganda
Ltd. *
Plot 59b, 7th St. Industrial Area
POB 7792
Kampala, Uganda
POC: Mr. Jean Francois Philippon-Bue, Managing
Director
Tel: 256 414 348337 or 254 712 782349
Fax: 256 414 348338
* for all air freight to Entebbe
3) SDV Transami Uganda, Plot No: M611, Ntinda
Road,
P.O. Box 5501, Kampala, Uganda. Telephone:
+256 414 336000
POC: Mr. Nicolas Rigal, Manager, Air and Sea
freight.
Telephone; +256 752 722114.
Email: nicolas.rigal@bollore.com
4) Threeways Shipping Services (group) ltd, Plot
87 Jinja Road,
P.O. Box 12028, Kampala, Uganda. Telephone:
+256 414 258780/7
POC: Ronald Kanyerezi, Manager-Projects, quality
and Strategy or Jeff D. Baitwa, Group Managing
director
Email: rkanyere[email protected] or
jbbaitwa@threewaysshipping.com
Monday, July 10, 2017
Page 172 of 184
ITGBL Local Agents
Country:
Ukraine
Kyiv
EUR
Post:
Bureau:
Local Agents:
1) ) THE EURODEAN INTL MOVERS
37 Dovbusha St.
02092 Kyiv Ukraine
POC: Oleksiy Kotsyurba, Manager General
Tel: 380-44-576-6338, 576-7371, 576-8601
Cell: 380-67-465-5493
E-mail:O.Kotsyurba@eurodean.ua
POC2: Sergey Gusarov, Operations Manager
Tel: 380-44-576-6338, 576-7371, 576-8601
Cell:380-67-323-2369
2)THE INTERDEAN-UKRAINE
8 Raisy Okipnoyi St.
02002 Kiev, Ukraine
POC: Marina Chornokozha, General Manager
Tel: 380-44-576-7370
Cell:380-67-658-1012
E-mail: [email protected]om
POC2: Marina Kazachinska, Operations Manager
Tel: 380-44-576-7370, 569-0652
Cell:380-67-224-4972
Website:www.interdean.com
3) The Kimet Plus Ltd.
10 Starokyivska Street
04116 Kyiv, Ukraine
POC: Alexander Pakharenko, General Manager
Tel: 380-44-236-6177, 483-2420; 483¬2461
Cell:380-50-386-4346
POC2:George Pakharenko, Operations Manager
Tel: 380-44-236-6177, 483-2420; 483-¬2461
Cell: 380-50-412-2235
4)The Compass Worldwide Movers
35 Predslavinska St. Build 21, off. 317
03150 Kyiv Ukraine
POC: Alexei Swischev, General Manager
E-mail: Alexei@compasswm.kiev.ua
Tel:380-44-501-6182
Cell:380-67-466-3095
POC2:Helen Polyanska
Tel: 380-44-501-6182
Cell:380-66-280-4905
mover@compasswm.kiev.ua
Monday, July 10, 2017
Page 173 of 184
ITGBL Local Agents
Country:
United Arab Emirates
Abu Dhabi
NEA
Post:
Bureau:
Local Agents:
3) Crown Relocations LLC
PO Box 44669
Abu Dhabi, United Arab Emirates
POC: Paul Retchless
Tel: 971-2-6733-076
Fax: 971-2-6733-108
Email: pretchless@crownrelo.com
1) National Shipping Gulf Agency Co. (Abu Dhabi)
Ltd. L.L.C..
P.O. Box 377
Abu Dhabi
United Arab Emirates
POC: Frederic Julien
Manager, International Moving
Tel: 971 2 673 05 00
Fax: 971 2 673 13 28
www.gac.com
2) Inchcape Shipping Services
2-3 Floor, Ahmed Al Hameli Bldg.
Muroor Road, P.O. Box 247
Abu Dhabi, United Arab Emirates
POC:Ms. Kristine Canicosa
Tel: 971-2-4081-580
Fax: 971-2-4467-107
Email: Kristine.Canicosa@iss-
shipping.com
ISSWorldwideMoversAbuDhabi@iss-shipping.com
Monday, July 10, 2017
Page 174 of 184
ITGBL Local Agents
Dubai
NEA
Post:
Bureau:
Local Agents:
Interem Relocations
PLOT M-00539, STREET 732, NEAR LIPTON
ROUND ABOUT 13, P.O. BOX 61243, JEBEL ALI,
DUBAI - UAE
Telephone : +971-4-8070584, Fax : +971-4-
8070580
General E-mail :
[email protected] MR. Albert
Lopez-rahul.interem@freightsystems.com MR.
ALBERT LOPEZ- albert-home@freightsystems.com
3) DASA GOING BEYOND
Office Court Building 307/308
P. O. Box 60883
Dubai, United Arab Emirates
POC: Simone Percy
Marketing Manager/Global Accounts
Tel: +971 4 3344545
Fax: +971 4 3344546
Cell: +971 50 3564140
Web site: www.dasadxb.com
2) National Shipping Gulf Agency Co. (Abu Dhabi)
Ltd. LLC. ***
P.O. Box 377
Plot 211, Mina Zayed Freeport Area
Abu Dhabi, U.A.E.
POC: Fredric Julien
Tel: 971-2-6730-500
Cell: 97150 2201418
Fax: 971-2-6731-328
Web-site: www.gac.com
*** outbound only ***
1) AGS Worldwide Movers
PO Box 27049
Dubai, United Arab Emirates
POC: Mr. Zia Husain, Managing Director
Tel: +971-4-4541 531
Fax: +971-4-4541 532
Mobile: +971-55-2029 112
Web-site: www.agsmovers.com
5) ISS Worldwide Movers
A Division of Inchcape Shipping Services
P.O. Box 33166
Dubai, U.A.E.
POC: Amos Miller
Business Development Manager
Tel: +971 4 303 8645 - Direct
Fax: +971 4 334 4853
Mob: +971 50 4557251
Email: Amos.Miller@iss-shipping.com
Website: www.iss-shipping.com
4) Gulf Agency Company (Dubai) LLC
PO Box 17041, Jebel Ali Free Zone
Dubai, United Arab Emirates
POC: Nigel Lowe
Manager - International Moving
Tel: 971 4 881 8090
Fax: 971 4 805 9342
Dir : 971 4 805 9343
Website: www.gac.com
Monday, July 10, 2017
Page 175 of 184
ITGBL Local Agents
Country:
United Kingdom
Croughton
EUR
Post:
Bureau:
Local Agents:
See London
Monday, July 10, 2017
Page 176 of 184
ITGBL Local Agents
London
EUR
Post:
Bureau:
Local Agents:
8)Arrowdene Moving and Storage
38 Howlett Way
Thetford
Norfolk
IP24 1HZ
POC: Simon Long
Email: simon@arrowdene.co.uk
Tel 00 44 1842 753411
Fax 00 44 1842 754574
5)AGS 360 Solutions
Unit 1
Trade City Business Park
Cowley Hill Road
Uxbridge, UB8 2DB
POC : Paul Hope
Tel: 0044 1895 201 595
Fax: 01895-201581
** bonded facility **
3) UniGroup Worldwide UTS Bournes
UTS Bournes
Harbour Road
Rye, East Sussex TN31 7TE
Wesley Bourne
Phone: 01797 228000
7)P+F Safepac Co Ltd.
Safepac House
Field Road
Mildenhall
Bury St.
Edmunds
IP28 7AP
United Kingdom
POC: Nick Pearson
Tel: +44 1638 713323
**Bonded Warehouse**
1)Interdean Group, Ltd.
Central Way, Park Royal
London NW107XW
POC: Anne Tully
Tel: 44 0 209 963 2540
Fax: 44 0 208 961 9583
Website: www.interdean.com
2)Arrowpak International Movers, Ltd.
Sherwood House
Norwood Road
Brandon, Suffolk IP27 0PB
POC: Terry Cobbin
Tel: 01842 816316
Fax: 01842 816328
Email: sales@arrowpak.co.uk
Website: www.arrowpak.co.uk
4) BTR International
Breachwood House
Camford Way
Luton
Bedfordshire LU3 3AN
POC: Samantha Clift
Tel: 44 (0) 1582 495495
Fax: 44 (0) 1582 495496
Monday, July 10, 2017
Page 177 of 184
ITGBL Local Agents
6)BTR International
POC: Jay McErlane / Lee Brewin
Email address: Jay@btrinternational.com /
Lee@btrinternational.com
Bonded warehouse
Country:
Uruguay
Montevideo
WHA
Post:
Bureau:
Local Agents:
1) Autogiro Campos Hnos.
Pozos del Rey 1379
POC: Carlos Campos
Tel: 598 2924 1577
Fax 598 2924 1682
Email: [email protected].uy and
3) URUVAN
Marsella 2769
POC: Maria Jose Albarracin
Tel: 598 2208 2627
2) IMB MUDANZAS INTERMOVE
ADDRESS: FELIX OLMEDO 3568
POC MARTIN BARRANDEGUY
PHONE: 598 2309-7877
EMAIL: martin@imb.com.uy
Country:
USA
DA_DC
USA
Post:
Bureau:
Local Agents:
VPCBA
USA
Post:
Bureau:
Local Agents:
Monday, July 10, 2017
Page 178 of 184
ITGBL Local Agents
Country:
Uzbekistan
Tashkent
SCA
Post:
Bureau:
Local Agents:
2) Gosselin Caucasus & Central Asia
Yakkasaray District
Bolshaya Mirobadskaya Str., #33
Tashkent, Uzbekistan
POC: Pim Rottiers, Coordinator for Central Aisa
POC: Fayzulin Farid, Assistant to Manager
Tel: 99871 3678329
Email: pimr@uzbekistan.gosselinwwm.com
Email: no[email protected]om.uz
1) Globalink Caspian
47, 6-Proezd
Abdulla Kahhara Str.
Tashkent, 700025 Uzbekistan
POC: Olga Vinogradova or Elizaveta Irgasheva
Tel: 99871 3614084/85/86; 3613865
3) Move One Logistics, LLC
46B, 4th Driveway, Halqobod
Yunusabod District
Tashkent 100084
POC: Atabek Alimdjanov, Manager
Tel: +998-71-235-1843
Cel: +998-90-998-0877
Country:
Venezuela
Caracas
WHA
Post:
Bureau:
Local Agents:
1) Mudanzas Internacionales Global
Calle Las Tinajas, Edif. Global
El Llanito 1050
P.O. Box 51554
Caracas, Venezuela
POC: Juerg Degenmann
Tel: 58-212-2571923 / 257-0050
Fax: 58-212-256-0052
Email: management@miglobal.com
2) Equixpress, CA
Calle 3-B Esquina con calle 1-1 Edif. Danni-Rossi,
Mezzanina
Zona Industrial La Urbina Sur.
Caracas, Venezuela
POC: Elena I. Mari
Tel: 58-212-2425580
Fax: 58-212-2425641
Cell: 58-416-6228169
3)Clover Internacional, C.A.
Av. Luis de Camoens,
Edif. Centro Clover Piso 3,
Zona Industrial La Trinidad, Caracas
Contact: Tania Tomadin
Email: mariberth.alvarez@clovergroup.com.ve
Tif. (0212) 903.12.86
Cel (0424) 258.86.17
www.clovergroup.com
Monday, July 10, 2017
Page 179 of 184
ITGBL Local Agents
Country:
Vietnam
Hanoi
EAP
Post:
Bureau:
Local Agents:
5) Crown Relocations Hanoi
75 Trang Thi
Hoan Kiem district
Hanoi, Vietnam
POC: Dan Slaughter
Tel: 84 4 3936 6741/42/43
Fax: 84 4 3936 6740
POC: Nicolas Perez, Branch Manager Email:
nperez@crownrelo.com
www.crownrelo.com
1) JVK Indochina Movers (Vietnam) Ltd.
6 To Ngoc Van
Quang An Ward, Tay Ho District
Hanoi, Vietnam
Tel: 844-3826-0334
Fax: 844-3715-0650
E-mail: hanoi.vietnam@jvkasia.com
POC: Andre A-Pan Hurel, Branch Manager
Tel: 84-4-8260334
Fax: 84-4-7150650
Email: andre.hure[email protected]om
www. Jvkasia.com
6) Trans Pacific Logistics Co., Ltd
No 23 lane 61/2 Lac Trung street, Hai Ba Trung
dist.
Hanoi, Vietnam
Tel: 84 4 38210909 / 38210910
Fax: 84 4 36364174
Email add. : Tr[email protected]
Website : www.tplvn.com
PIC : Vi Thi Khoa - Managing Director
Mobile 84 90344 1269
7) Santa Fe Relocations Service
(Transpacific)
40 Cat Linh, Dong Da
Hanoi, Vietnam
POC: Stephanie Ralainarivo, GMS
Hanoi branch manager
Tel: 84-4-7366843
Email:
2) Royal International Movers
Suie 1106, 11th floor, ICC BLDG.
71 Nguyen Chi Thanh Street
Hanoi, Vietman
POC: Mr. Tran Ngoc Minh
Tel: 84-4-39425999, 0903412513 cell
Fax: 84-4-39426000
** bonded facility **
3) Asian Tigers Transpo International (Vietnam) Ltd.
Inland Custom Depot Area (ICD)
Pham Hung Road, My Dinh, Tu Liem District
Hanoi, Vietnam
POC: Mr. Pascal Jore, Director
Tel: (844) 3768 5882
Fax: (844) 3768 5884
Cell: (844) 904 903 989
Email: info.h[email protected]
Website: www.AsianTigersGroup.com
Monday, July 10, 2017
Page 180 of 184
ITGBL Local Agents
4) Allied Pickfords Movers
8 Cat Linh Street
Dong Da District
Hanoi, Vietnam
POC: David Whitehead, Branch Manager
Tel: 84-4- 62752824, cell
84976750644 Fax: 84-
4-62752825
Website-
http//vn.alliedpickfords.com
Monday, July 10, 2017
Page 181 of 184
ITGBL Local Agents
Ho Chi Minh City
EAP
Post:
Bureau:
Local Agents:
AGS Four Winds Vietnam
Contact:Kevin Hamilton, General Manager
Office Add.:Lafayette De Saigon, 5th Floor
8A Phung Khac Khoan, District 1
Ho Chi Minh City, Viet Nam
Tel:[84] (08) 3521-0071
Cellphone:01264499885
Email:kevin.hamilton@agsfourwinds.com
JVK Indochina Movers (Vietnam), Ltd.
Contact:Gabriele Fanni, Country Manager
Office Add.:Saigon Port Building, 6th Floor
3 Nguyen Tat Thanh Street, District 4
Ho Chi Minh City, Viet Nam
Tel:[84] (08) 3826-7655
Cellphone:0908041230
Email:gabriele.fanni@jvkasia.com
6)Vinatrans Int'l Freight Forwarders ***
Contact: Ms. Luong Thi Ngo - Deputy Manager
406 Nguyen Tat Thanh Street, District 4
Ho Chi Minh city, Vietnam
Tel: (848) 3941-4919
Fax: (848) 3940-4770
Email: [email protected].vn or luong-
Website: www.vinatrans.com
*** : preferred to handle inbound shipment of office
supplies only
4)Saigon Van International Relocations
Contact: Kim Ngoc, Director
No. 2 Street, Dong An Industrial Park, Thuan An
District
Binh Duong Province, Vietnam
Tel: (84-0650) 376-6861
Fax: (84-0650) 376-6863
Cell: (84) 903-944-119
Website: www.saigonvan.com
3)Crown Relocations
Contact: Jamie Rossall, Country Manager
48A Huynh Man Dat Street
Ward 19, Binh Thanh District
Ho Chi Minh City, Viet Nam
Tel: (848) 3840-4237
Fax: (848) 3840-4157
Cell: (84) 903-450-901
Website: www.crownrelo.com
2)Asian Tigers Transpo International ( Vietnam)
9th Floor, Unit 9.3, REE Tower
9 Doan Van Bo Street
Ward 12, District 4
Ho Chi Minh City, Vietnam
Tel: +84 8 3826 7799
Fax: +84 8 3826 4041
Contact: Matt King, Director
Cell: (84) 903-339-092
Website: www.asiantigersgroup.com
Monday, July 10, 2017
Page 182 of 184
ITGBL Local Agents
1)Allied Pickfords
Contact: Kevin Hamilton, Country Manager
Satra Dong Khoi, 2nd floor,
58 Dong Khoi Street, District 1
Ho Chi Minh City, Viet Nam
Tel: (848) 3823-3454
Fax: (848) 3823-9201
Cell: (84) 1225-141-848
Email: kev[email protected]om.vn
Website: www.alliedpickfords.com
Country:
Yemen
Sanaa
NEA
Post:
Bureau:
Local Agents:
2) GAS Aviation Services
P.O. Box 12519,
Sana'a, Republic Of Yemen.
Telephone: +967 1 412318 (15lines) Fax: +967 1
417067
General Manager: Mr. Khaled Bazara
Cell phone #: +967 71173-0800
3) Five Star Logistics Co LTD
P.O.Box.19847
Sana'a, Republic Of Yemen.
Telephone: 00967-1-450238 /239 Fax: 00967-
1450894
General Manager: Mr. Arshad Ali Bajwa
Mobile: 00967-771717646 / 00967 - 734699777
1) Marib Travel & Tourism (Cargo Division)
P.O. Box 161
Sana'a, Republic Of Yemen.
Telephone: 00-967-1-441 109 or 00-967-441-126
Fax: 00-967-440-733
General Manager: Mr. Waleed Al -Khayat
Cell phone #: +967 73322-2079
Monday, July 10, 2017
Page 183 of 184
ITGBL Local Agents
Country:
Zambia
Lusaka
AF
Post:
Bureau:
Local Agents:
1) AGS Frasers International Removals Zambia
Plot 7242 Mukatasha Road
P.O. Box 37921
Lusaka, Zambia
POC: Mr. Kim Leneveu
Tel: 260 211 286666 / 905
Fax: 260 211 286656
Cell: 260 977 866 866
Email: manager@agsfrasers.com.zm
2) Stuttafords Zambia Limited
Stand No. 3505, Chaka Road off Lumumba Road,
Buseko Area
POBox 30336
Lusaka, Zambia
POC: Mr.Godfrey M. Mufaya,Country Manager
Tel: 260 211 240 412/ 413
Fax: 260 211 240 410
Cell: 260 955 772 044
3) Worldwide Movers Zambia
P.O. Box 30972
Plot 7205 Kachidza Road
Light Industrial Area
Lusaka, Zambia
Tel/Fax: 287419 / 288005
Cell: 0977 854345
Contact Person: Aggie Chanda or Deborah Watson
wwmzm@iconnect.zm
Country:
Zimbabwe
Harare
AF
Post:
Bureau:
Local Agents:
1) Glens Removals and Storage
27 Watts Road
New Ardbennie
Harare, Zimbabwe
POC: Josphat Murape
Tel: 263 4 620 711 -1
Email: [email protected] **bonded facility **
World Wide Movers
2 Conald Road
Graniteside
Harare
Zimbabwe
Tel: 00 263 4 755 020 – 3
Email: dmellor@worldwidemovers.co.zw
2) KEYLOGISTICS
8 Telford Road
Graniteside
Harare
Zimbabwe
Tel: 263 4 751 753 / 752 656
Elizabeth Hayter- ev[email protected]
Aubrey Canary [email protected]
Monday, July 10, 2017
Page 184 of 184
EDI for DOS ITGBL Carriers
See RFO Section 3 reporting
requirements.
Current Tender Requirements
System Constraints: This defines what is possible given our current system. Carriers shall work within
system constraints to meet reporting requirements.
Business Requirement: Reporting requirement as defined here in the RFO. Carriers shall meet the
terms of section 10 for participation in the DOSDC and DOSDD Tenders of Service.
Terms
Position
Field
Field Type
Field
Length
System Constraints
Business Requirement
Definitions
1
SCAC
Character
4
Required for all rows. Validation
of the row in the EDI file will be
performed against the SCAC and
Work Order combination
ALWAYS REQUIRED
2
Work
Order
Character
10
Required for all rows. Validation
of the row in the EDI file will be
performed against the SCAC and
Work Order combination
ALWAYS REQUIRED
3
Survey
Date
Date
8
Required to enter survey
information. Must be less than
or equal to Pack Begin Date
Within one Calendar day of the completion
of work or the issuance of the work order,
whichever is later.
4
Survey
Weight
Number
6
Required to enter survey
information
Within one Calendar day of the completion of
work or the issuance of the work order,
whichever is later.
5
Actual
Pieces
Number
7
Required field if Actual Wt is
provided
Within three calendar days for UAB and seven
calendar days for HHE, CNS and POV from the
packout end date.
6
Actual
Gross
Number
6
Required with other Actual
measurement values
Within three calendar days for UAB and seven
calendar days for HHE, CNS and POV from the
packout end date.
7
Actual
Net
Number
6
Must be less than or equal to
Actual Gross. Not required for
UAB and POV shipments
Within three calendar days for UAB and seven
calendar days for HHE, CNS and POV from the
packout end date.
8
Actual
Cube
Number
10
Required with other Actual
measurement values
Within three calendar days for UAB and seven
calendar days for HHE, CNS and POV from the
packout end date.
9
Pack Begin
Date
Date
8
This field will be required to enter Actual
measurement information for the shipment
(Fields 5-8).
Within three calendar days for
UAB and seven calendar days for
HHE, CNS and POV from the
packout end date.
10
Pack End
Date
Date
8
This field will be required to enter Actual
measurement information for the shipment
(Fields 5-8). Must be after Pack Begin Date.
Within three calendar days for
UAB and seven calendar days for
HHE, CNS and POV from the
packout end date.
11
Arrival Date
(Delivery
End)
Date
8
Must be greater than pack begin and end
dates. This is the final delivery of the
shipment to the destination
1. must be reported within three
calendar days for UAB and seven
calendar days for HHE, CNS and
POV from the permission date
granted from post or pack-out end
date, (whichever is greater)
2. Within Two days after final
delivery at residence or Post
This is the ETA date before delivery,
when the current date is greater
than field 11 it becomes the
received date. The carrier shall
report this as a future date until the
shipment has actually been
delivered.
12
Available
Delivery
Date
Date
8
Cannot be prior to pack end or greater than
Arrival Date
Within two days of being within
the carriers possession at
destination
13
Origin Agent
Character
30
Within 24 hours of the booking
completion
14
Pre Advise
Permission
Requested
Date (origin)
Date
8
When Known
15
Pre Advise
Permission
Granted
Date (origin)
Date
8
Cannot be prior to Pre Adv Perm Req Date
(origin)
When Known
16
Destin Agent
Character
30
Within 24 hours of the booking
completion
17
Pre Advise
Permission
Requested
Date
(destination)
Date
8
No later than one day after
the Packout
18
Pre Advise
Permission
Granted
Date
(destination)
Date
8
Cannot be prior to Pre Adv Perm Requested
Date (destination)
Within one day of it being
granted
19
Origin SIT
Reason
Character
1
Based on code mapping. Options will range
1-5. Please see Appendix A. If no value is
provided - , we will default a value.
Within Two business days of
delivery into SIT
20
Origin SIT In
Date
Date
8
Required in order to enter SIT Reason
Within Two business days of
delivery into SIT
21
Origin SIT
Out Date
Date
8
SIT Reason and In Date are required in order
to enter the Out Date. Cannot be before In
Date.
Within Two business days of
Pickup from SIT
22
Destin SIT
Reason
Character
1
Based on code mapping. Options will range
1-4. Please see Appendix A. If no value is
provided, we will default a reason
Within Two business days of
delivery into SIT
23
Destin SIT In
Date
Date
8
Required to enter SIT Reason
Within Two business days of
delivery into SIT
24
Destin SIT
Out Date
Date
8
SIT Reason and In Date are required in order
to enter the Out Date. Cannot be before In
Date.
Within Two business days of
Pickup from SIT
25
Other SIT
Reason
Character
1
Based on code mapping. Options will range
1-5. Please see Appendix A. If no value is
provided, we will default a value.
Within Two business days of
delivery into SIT
26
Other SIT In
Date
Date
8
Required in order to enter SIT Reason
Within Two business days of
delivery into SIT
27
Other SIT Out
Date
Date
8
SIT Reason and In Date are required in
order to enter the Out Date. Cannot
be before In Date.
Within Two business days of Pickup
from SIT
28
Booking #
Character
25
When Known
29
House BOL
Character
25
When Known
30
Pro #
Character
30
When Known
31
Subcontractor
Character
50
Within three calendar days for UAB
and seven calendar days for HHE, CNS
and POV from the permission date
granted from post or packout end
date, (whichever is greater)
Name of the company performing
the work
32
Airway/Master
BOL
Character
25
Within three calendar days for UAB
and seven calendar days for HHE, CNS
and POV from the permission date
granted from post or packout end
date, (whichever is greater)
33
Terminal
Delivery Date
Date
8
Cannot be greater than Depart Date or
Vessel Cutoff Date
Within Two Calendar days of
happening
34
Vessel Name
Character
25
Within three calendar days for UAB
and seven calendar days for HHE, CNS
and POV from the permission date
granted from post or packout end
date, (whichever is greater)
35
Vessel Cutoff
Date
Date
8
Cannot be greater than Depart Date
When Known
36
Voyage #
Character
15
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
37
Vessel
Code/Tail #
Character
12
If this value cannot be provided for
security reasons, please leave this value
null
When Known
38
Flag
Character
3
Value must be set to either USA or FFC
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
39
Depart Date
Date
8
This is the depart date for the primary leg
Enroute
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
40
Origin Port
Character
25
For airports, provide the 3 letter airport
code. For ocean ports, provide the city
name.
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
41
Origin Port
Type
Character
1
Will use code to distinguish between air
and ocean ports. Code for ocean port =
1. Code for airport = 2. This field is
required to enter an Origin Port.
Required
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
42
Origin
Terminal/Pier
Character
51
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
43
Arrival Date
Date
8
This is the Arrival date of the primary leg.
Cannot be less than Depart Date. Port
Within three calendar days for UAB and
seven calendar days for HHE, CNS and
POV from the permission date granted
from post or packout end date,
(whichever is greater)
44
Destin Port
Character
25
For airports, provide the 3 letter
airport code. For ocean ports,
provide the city name.
Within three calendar days for UAB and
seven calendar days for HHE, CNS and POV
from the permission date granted from post
or packout end date, (whichever is greater)
45
Destin Port
Type
Character
1
Will use code to distinguish between
air and ocean ports. Code for ocean
port = 1. Code for airport = 2. This
field is required to enter a Destin
Port.
Within three calendar days for UAB and
seven calendar days for HHE, CNS and POV
from the permission date granted from post
or packout end date, (whichever is greater)
46
Destin
Terminal/Pier
Character
51
Within three calendar days for UAB and
seven calendar days for HHE, CNS and POV
from the permission date granted from post
or packout end date, (whichever is greater)
47
Container
Type
Character
4
Value based on code mapping with
options 1-11. Required to enter
container information. Please see
Appendix B.
When Known
48
Container #
Character
15
Required to enter container
information.
When Known
49
Pieces
Number
7
Required to enter container
information.
When Known
50
Weight
Number
6
Required to enter container
information.
When Known
51
Cube
Number
6
Required to enter container
information.
When Known
52
Seal Number
Character
15
Optional if container information is
provided. Cannot be populated
unless required container
information is provided.
When Known
53
Seal Date
Date
8
Optional if container information is
provided. Cannot be populated
unless required container
information is provided.
When Known
Documents sent outside of EDI
This is a partial listing, requirements of Section 3 and exhibits apply.
Survey Email - A copy of the pre-move survey must be submitted via email to the
booking counselor, the A/LM archive and to the employee within two (2) days
from the date of the pre-move survey.
Missed RDD Justification -
Foreign Flag Wavier -
Accessorial Approvals -
Comments about the shipments Send an Email to the A/LM Archive in the subject
line please put a “Smart Subject Line: Shipment Number, subject of email
Over Weight Notification to the counselors If the shipment is overweight the
carrier shall inform the Counselor per RFO 3-5.9.
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 11 - 1
Section 11,
Appendices A & B
to Section 10, EDI DOS
2017 – 2018 CHAMP Request for Offers
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017 Page 11 - 2
Appendix A
SIT Reason Code Mapping
Origin SIT Reasons:
Carrier Provided
Value
ILMS Reason Code
1 Arrival
2 Credential
3 Entitlement
4 Housing
5 Post
6 Customs
Destin SIT Reasons:
Carrier Provided
Value
ILMS Reason Code
1 Arrival
2 Credential
3 Housing
4 Post
5 Customs
Other SIT Reasons:
Carrier Provided
Value
ILMS Reason Code
1 Arrival
2 Credential
3 Employee
4 Housing
5 Post
6 Customs
GSA 2017-2018 Request for Offers
Centralized Household Goods Traffic Management Program (CHAMP)
GSA RFO, Issued 9/27/2017
Page 11 - 3
Appendix B
Container Type Mapping:
Carrier Provided
Value
ILMS Container Type
Value
1 20 FT
2 20 RC
3 40 FT
4 40 HI
5 40 RC
6 45 FT
7 45 HI
8 FLAT
9 HICU
10 OPEN
11 OTHR
14 FAM Exhibit 611.6
Limitations
(CT:LOG-51; 02-25-2008)
MAY BE APPROVED FOR CRATING
WILL NOT BE APPROVED FOR
CRAT
ING
FINE ART WORK (TO INCLUDE VASES,
PICTURES, PAINTINGS AND SCULPTURES)
WITH A DOCUMENTED VALUE OVER $2100
PER ITEM OR PER SET
ANY WOOD FURNITURE, OVERSTUFFED
CHAIRS OR SOFAS, WALL DIVIDERS,
WALL UNITS, CHINA HUTCHES OR
CABINETS
TAXIDERMIED OR STUFFED ANIMAL
TROPHIES
GLASS / MARBLE / SLATE TABLE TOPS,
MINIMUM SIZE OF 36X36 INCHES WITH A
REPLACEMENT VALUE OF $500 OR
GREATER, AND WHICH WILL NOT FIT IN A
NORMAL STORAGE VAULT OR LIFTVAN ANY ELECTRONIC EQUIPMENT
ANY PLAYGROUND EQUIPMENT
ANY ATHLETIC / EXERCISE EQUIPMENT
CRYSTAL CHANDELIER WITH APPRAISED
VALUE OVER $2100
BABY GRAND PIANOS UPRIGHT / ELECTRIC PIANO
SURFBOARDS
LADDERS, TOOLS OR YARD MAINTENANCE
EQUIPMENT
SHIP / AIRPLANE OR OTHER LARGE
MODELS
MATTRESSES
FISH TANKS
BICYCLES
CLOCKS
MUSICAL INSTRUMENTS
ARTWORK WITH APPRAISED VALUE
UNDER $2100 PER ITEM
HAT/ COAT RACK
ANY ITEMS GOING INTO STORAGE
CHANDELIER WITH APPRAISED VALUE
UNDER $2100
DOLL HOUSE
EXHIBIT to be used for DOSDC and DOSDD
Section 12
Department of State
GSA RFO, Issued 9/27/2017
Page 12 - 1
SCAC Shipment # Destination Destination
Agent
Shipment
Type
Mode Last
Name
First
Name
Date
Notified
Amount
Requested
Final
Date
Settled
Amount
Paid
DOD
Shipment
(Yes or
No)?
Comments
Section 13, Department of State Claims Report
GSA RFO, Issued 9/27/2017
Page 13 - 1
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
U.S. General Services Administration
Household Goods Tender of Service
(GSA HTOS)
Publish Date: September 26, 2017
Effective Date: January 1, 2018
THIS EDITION CANCELS THE PREVIOUS EDITION
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
i
Getting Started
The General Services Administration’s (GSA) Household Goods Tender of Service (HTOS)
provides the rules and requirements for performing services as a provider in the Centralized
Household Goods Traffic Management Program (CHAMP). As a Transportation Service Provider
(TSP) qualified to participate in providing domestic and/or international transportation services,
you must fully understand and comply with the requirements defined in the HTOS.
The HTOS is divided into twelve (12) Sections with five (5) Appendices. The Table of Contents is
linked to each section when using the document online. The HTOS is primarily written in plain
language. In some cases, however, more complex language is required due to law and
regulation. Wherever possible, examples have been included to help define a subject.
The HTOS is used in conjunction with the GSA500A Tariff and the CHAMP Request for Offers
(RFO). The tariff contains the pricing rules for domestic shipments between points in the
United States (including the District of Columbia and Alaska but excluding Hawaii) and between
points in the United States (including the District of Columbia and Alaska but excluding Hawaii)
and Canada. The HTOS contains the pricing rules for international shipments and accessorial
services. The Request for Offers (RFO) is the annual solicitation providing the requirements for
TSPs to file rates. Amendments to the HTOS may be included in an RFO.
Contact GSA’s Employee Relocation Resource Center with any questions regarding this
document.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
ii
U.S. General Services Administration
Household Goods Tender of Service
(GSA HTOS)
Table of Contents
Overview ____________________________________________________________________ 1
Application ________________________________________________________________ 1 1.1
Scope of the Household Goods Tender of Service (HTOS) ___________________________ 1 1.2
1.2.1 Services to be Furnished _____________________________________________________________ 2
1.2.2 Classification of Included Items _______________________________________________________ 2
1.2.3 Excluded Items ____________________________________________________________________ 3
Other General Provisions _____________________________________________________ 3 1.3
1.3.1 Use of Term Transportation Service Provider (TSP) _______________________________________ 3
1.3.2 Acceptance of the HTOS _____________________________________________________________ 3
1.3.3 Bills of Lading _____________________________________________________________________ 4
1.3.4 Routing of Shipments _______________________________________________________________ 4
1.3.5 Mileage Determination______________________________________________________________ 4
1.3.6 Industrial Funding Fee ______________________________________________________________ 4
1.4 Revising the HTOS ___________________________________________________________ 5
Application and Participation ___________________________________________________ 6
Overview __________________________________________________________________ 6 2.1
Restrictions on Applications for Approval ________________________________________ 6 2.2
Application and Approval Process ______________________________________________ 6 2.3
New Applicants _____________________________________________________________ 7 2.4
2.4.1 Applicant Information _______________________________________________________________ 7
2.4.2 Agreement to Abide By the HTOS _____________________________________________________ 8
2.4.3 Authority and Licenses ______________________________________________________________ 8
2.4.4 TSP-Agent Agreement ______________________________________________________________ 9
2.4.5 Standard Carrier Alpha Code (SCAC) Designation _________________________________________ 9
2.4.6 Trading Partner Agreement __________________________________________________________ 9
2.4.7 Cargo Insurance ___________________________________________________________________ 9
2.4.8 Performance Bond -- International Only ________________________________________________ 9
2.4.9 Experience _______________________________________________________________________ 10
2.4.10 Scope of Operation _____________________________________________________________ 10
2.4.11 HTOS Questionnaire ____________________________________________________________ 10
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
iii
2.4.12 Quality Control Program _________________________________________________________ 10
2.4.13 Financial Responsibility __________________________________________________________ 11
2.4.14 Agent Facilities _________________________________________________________________ 11
Previously Approved Firms ___________________________________________________ 11 2.5
Additional Information ______________________________________________________ 11 2.6
False Statements ___________________________________________________________ 11 2.7
Evaluation of Application ____________________________________________________ 12 2.8
Approval _________________________________________________________________ 13 2.9
2.9.1 New TSPs ________________________________________________________________________ 14
2.9.2 Applicants Whose Prior Approval Has Been Revoked _____________________________________ 14
2.9.3 Applicants Who Have Voluntarily Withdrawn ___________________________________________ 14
2.9.4 Advertising of TSP Approval _________________________________________________________ 14
Rejection of Application to Participate _________________________________________ 14 2.10
Continued Participation and Renewal __________________________________________ 14 2.11
Scope of Operation Adjustments ______________________________________________ 16 2.12
2.12.1 Adjustment When the CSI Is Greater Than 100 _______________________________________ 16
2.12.2 Adjustment When the CSI is between 95 and 100 _____________________________________ 16
2.12.3 Adjustment When the CSI Is Less Than 95 ___________________________________________ 16
2.12.4 Adjustment When There Is No CSI _________________________________________________ 17
2.12.5 Adjustments Based On Factors Other Than the CSI ____________________________________ 17
Restructuring of Scope of Operation ___________________________________________ 19 2.13
2.13.1 Restructuring Due to Bankruptcy __________________________________________________ 19
2.13.2 Restructuring Based On Changes in Traffic Patterns ___________________________________ 19
2.13.3 Needs of the Program ___________________________________________________________ 20
Updating Approval Information _______________________________________________ 20 2.14
TSP Withdrawal from CHAMP ________________________________________________ 21 2.15
Constructive Withdrawal ____________________________________________________ 21 2.16
Termination of Performance Procedures________________________________________ 21 2.17
TSP Approval Revocation ____________________________________________________ 22 2.18
Responsibilities and Authorities ________________________________________________ 23
Program Management Office Responsibilities and Authorities ______________________ 23
3.1
Bill of Lading Issuing Officer (BLIO) Responsibilities and Authorities __________________ 24 3.2
Transportation Service Provider (TSP) Table of Responsibilities and Authorities ________ 28 3.3
Owner Responsibilities and Authorities ________________________________________ 32 3.4
Offers of Service _____________________________________________________________ 35
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
iv
Overview _________________________________________________________________ 35 4.1
Geographic Coverage _______________________________________________________ 35 4.2
Annual RFO Process ________________________________________________________ 35 4.3
One-Time-Only (OTO) Shipments ______________________________________________ 36 4.4
Household Goods Services _____________________________________________________ 39
Scope of Service ___________________________________________________________ 39 5.1
5.1.1 General Services to be Furnished _____________________________________________________ 39
5.1.2 Additional Scope of Service for Domestic Shipments _____________________________________ 40
5.1.3 Additional Scope of Service for International Shipments __________________________________ 40
General Provisions for HHG Shipments _________________________________________ 41 5.2
5.2.1 Pre-Move Survey __________________________________________________________________ 41
5.2.2 Packing _________________________________________________________________________ 42
5.2.3 Surface Protection ________________________________________________________________ 46
5.2.4 Appliance Servicing ________________________________________________________________ 46
5.2.5 Items of Unusual Nature ___________________________________________________________ 46
5.2.6 Disassembly and Reassembly for Transportation ________________________________________ 47
5.2.7 Preparation of Shipment Inventory ___________________________________________________ 47
5.2.8 Pick-up and Delivery Services ________________________________________________________ 49
Provisions Applicable to International Shipments Only ____________________________ 51 5.3
5.3.1 Use of US and Foreign Flag Vessels ___________________________________________________ 51
5.3.2 Overflow and Split Shipments _______________________________________________________ 52
5.3.3 Containers _______________________________________________________________________ 52
5.3.4 Overflow Boxes (Containerized Shipments) ____________________________________________ 53
5.3.5 Packing and Stuffing Of Containers ___________________________________________________ 53
5.3.6 Items Containerized at Warehouse ___________________________________________________ 53
5.3.7 Container Marking ________________________________________________________________ 53
5.3.8 Container Seals ___________________________________________________________________ 53
5.3.9 Position of Containers _____________________________________________________________ 53
5.3.10 Wooden Boxes _________________________________________________________________ 54
5.3.11 Special Items __________________________________________________________________ 54
5.3.12 Preparation of Container Inventory ________________________________________________ 55
5.3.13 Preparation of Inventory/Seal Numbers _____________________________________________ 55
5.3.14 Pick-up and Delivery ____________________________________________________________ 55
5.3.15 Liftvan Weights ________________________________________________________________ 56
5.3.16 Shipping Containers _____________________________________________________________ 56
Determination of Weight ____________________________________________________ 57 5.4
5.4.1 Weighing Procedure for HHG ________________________________________________________ 57
5.4.2 Weight Tickets____________________________________________________________________ 59
5.4.3 Weight Variance __________________________________________________________________ 59
5.4.4 Reweighing Of Shipments___________________________________________________________ 60
5.4.5 Constructive Weight _______________________________________________________________ 60
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
v
Storage-In-Transit (SIT) ______________________________________________________ 60 5.5
5.5.1 Facilities _________________________________________________________________________ 62
5.5.2 Location of SIT ____________________________________________________________________ 62
5.5.3 Lot Identification __________________________________________________________________ 62
5.5.4 Palletization of Property ____________________________________________________________ 62
5.5.5 Procedures Applicable to Domestic SIT Only ____________________________________________ 62
5.5.6 Procedures Applicable to International SIT Only _________________________________________ 63
5.5.7 Partial Withdrawal from SIT _________________________________________________________ 63
Unaccompanied Air Baggage (UAB) ____________________________________________ 64 5.6
Privately Owned Vehicles (POV) ______________________________________________ 64 5.7
5.7.1 Domestic Shipments of POV _________________________________________________________ 64
5.7.2 International Shipments of POV ______________________________________________________ 64
Diversion or Reconsignment _________________________________________________ 65 5.8
Documentation Requirements ________________________________________________ 65 5.9
5.9.1 Domestic Shipment Documentation Requirements ______________________________________ 65
5.9.2 International Shipment Documentation Requirements ___________________________________ 66
Tracing ___________________________________________________________________ 67 5.10
5.10.1 Shipments _____________________________________________________________________ 67
5.10.2 Missing Items __________________________________________________________________ 67
Impractical Operations ______________________________________________________ 68 5.11
Other Exceptions ___________________________________________________________ 69 5.12
5.12.1 Provision of Shuttle Service _______________________________________________________ 69
5.12.2 Lack of Proper Delivery Address ___________________________________________________ 70
5.12.3 Constructive Delivery ____________________________________________________________ 71
5.12.4 Detention by TSP or Agents Prohibited ______________________________________________ 71
5.12.5 Extended Storage _______________________________________________________________ 72
Move Management Services ___________________________________________________ 73
Scope of Move Management Services __________________________________________ 73 6.1
Memorandum of Agreement (MOA) ___________________________________________ 73 6.2
Performance as TSP ________________________________________________________ 73 6.3
Commissions Prohibited _____________________________________________________ 73 6.4
Required Services __________________________________________________________ 74 6.5
6.5.1 Customer Service _________________________________________________________________ 74
6.5.2 TSP Selection _____________________________________________________________________ 74
6.5.3 Shipment Booking _________________________________________________________________ 75
6.5.4 Ensuring TSP Performance __________________________________________________________ 75
6.5.5 Arranging Storage-in-Transit (SIT) ____________________________________________________ 75
6.5.6 Completion of GSA Form 3080 _______________________________________________________ 76
6.5.7 Service Performance Audit __________________________________________________________ 76
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
vi
6.5.8 Management Information Reports ___________________________________________________ 76
Optional Services __________________________________________________________ 78 6.6
6.6.1 Owner Pre-move Counseling ________________________________________________________ 78
6.6.2 Prepayment Audit FMR 102-118 _____________________________________________________ 79
6.6.3 Preparation of Shipment Documentation ______________________________________________ 80
6.6.4 Data Communications Capabilities ___________________________________________________ 80
6.6.5 On-site Quality Control Service ______________________________________________________ 81
6.6.6 Quality Assurance Plan _____________________________________________________________ 81
6.6.7 Claims Preparation, Filing, and Settlement Assistance ____________________________________ 82
Inspection of Services _________________________________________________________ 83
Overview _________________________________________________________________ 83 7.1
Inspection by the Federal Government _________________________________________ 83 7.2
7.2.1 Inspection of Facilities and Operations ________________________________________________ 83
7.2.2 Reports of Inspection ______________________________________________________________ 85
Other Inspections __________________________________________________________ 85 7.3
7.3.1 Inspection of Sorting For Partial Withdrawal from SIT ____________________________________ 85
7.3.2 Inspection and Re-packing of Pre-packed Items by the TSP ________________________________ 85
Acceptance by the Federal Government ________________________________________ 86 7.4
7.4.1 Warranty ________________________________________________________________________ 86
7.4.2 Correction and Reperformance ______________________________________________________ 86
7.4.3 No Correction and Reperformance ___________________________________________________ 86
Household Goods Carrier Evaluation Report (GSA Form 3080) ______________________ 86 7.5
7.5.1 Overview ________________________________________________________________________ 87
7.5.2 Issuing CSI Score __________________________________________________________________ 88
7.5.3 Appeal Procedures ________________________________________________________________ 88
Invoicing and Payments _______________________________________________________ 91
Invoicing _________________________________________________________________ 91 8.1
8.1.1 Voucher and Supporting Documents __________________________________________________ 91
8.1.2 Electronic Payments _______________________________________________________________ 93
Composition of Charges _____________________________________________________ 93
8.2
8.2.1 Applicable Rate ___________________________________________________________________ 93
8.2.2 Applicable Rate in Absence of Accepted Rate ___________________________________________ 93
8.2.3 Applicable Charges on Overweight International Shipments _______________________________ 93
8.2.4 Applicable Weight When Reweigh Performed __________________________________________ 93
Adjustment Based On Rate Differentials Involved In the Use of Foreign Flag Shipping ___ 94 8.3
Reductions in Charges _______________________________________________________ 94 8.4
8.4.1 Late Delivery Reduction ____________________________________________________________ 94
8.4.2 Improper Customs Clearance Reduction _______________________________________________ 96
Other Charges _____________________________________________________________ 96 8.5
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
vii
8.5.1 Valuation Charges _________________________________________________________________ 96
8.5.2 Delivery/Pick-up at a Third Party and Self-Storage Warehouse _____________________________ 96
8.5.3 Charges for Repacking Pre-packed Items ______________________________________________ 96
8.5.4 Charges for Reweigh _______________________________________________________________ 96
8.5.5 Excessive Distance Carry ____________________________________________________________ 97
Storage-In-Transit (SIT) Charges _______________________________________________ 97 8.6
8.6.1 Warehouse Handling Charges _______________________________________________________ 97
8.6.2 Storage Charges __________________________________________________________________ 97
8.6.3 Domestic SIT Pick-up or Delivery Charges ______________________________________________ 97
8.6.4 International SIT Pick-up or Delivery Charges ___________________________________________ 97
8.6.5 Placement in SIT on Different Dates __________________________________________________ 97
8.6.6 Nearest Available Facility Rule _______________________________________________________ 97
8.6.7 Additional International Provisions for SIT Charges ______________________________________ 98
8.6.8 Charges Applicable To Portion _______________________________________________________ 98
8.6.9 Overflow ________________________________________________________________________ 99
8.6.10 Withdrawal of Property __________________________________________________________ 99
8.6.11 Removal from SIT and Extra Pick-up ________________________________________________ 99
Payment In The Event Of Shipment Termination ________________________________ 100 8.7
8.7.1 Termination of a Domestic Shipment ________________________________________________ 100
8.7.2 Termination of an International Shipment ____________________________________________ 100
Charges for Lost or Destroyed Shipment _______________________________________ 100 8.8
8.8.1 Total Loss_______________________________________________________________________ 100
8.8.2 Partial Loss _____________________________________________________________________ 100
8.8.3 Partial Loss Involving More Than One Transportation Vehicle International Only ____________ 101
Other Provisions __________________________________________________________ 101 8.9
8.9.1 Application of Prompt Payment Act __________________________________________________ 101
8.9.2 Payment of Debt _________________________________________________________________ 101
8.9.3 Excess Costs - International Only ____________________________________________________ 101
Limitation of Action Claims for Charges ______________________________________ 101
8.10
8.10.1 Filing of Claims by TSPs _________________________________________________________ 101
8.10.2 Filing of Claims Against TSPs _____________________________________________________ 102
8.10.3 Federal Government’s Breach of Limitation International Only ________________________ 102
Payment of GSA Industrial Funding Fee (IFF) ____________________________________ 102 8.11
8.11.1 Remittance of GSA IFF __________________________________________________________ 102
8.11.2 Failure to Submit Remittance ____________________________________________________ 104
Liability and Claims _________________________________________________________ 105
Transportation Service Provider (TSPs) Liability for Loss or Damage _________________ 105 9.1
9.1.1 Released Value __________________________________________________________________ 105
9.1.2 Exceptions to TSP Liability _________________________________________________________ 105
9.1.3 Extent of TSP’s Liability ____________________________________________________________ 106
9.1.4 Owner Failure to Verify Inventory ___________________________________________________ 110
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
viii
9.1.5 Establishment of High Risk Program _________________________________________________ 110
Preparation and Filing of Claims _____________________________________________ 110 9.2
9.2.1 Claims for Loss of or Damage to Personal Property _____________________________________ 110
9.2.2 Claims for Damage to Real Property _________________________________________________ 110
9.2.3 Inconvenience Claims _____________________________________________________________ 110
9.2.4 Claims for Injury _________________________________________________________________ 111
9.2.5 Claims for Delay _________________________________________________________________ 111
9.2.6 Minimum Filing Requirements ______________________________________________________ 111
9.2.7 Documents Not Constituting Claims _________________________________________________ 111
9.2.8 Supporting Documents ____________________________________________________________ 111
9.2.9 Only Claim ______________________________________________________________________ 112
9.2.10 Inventory Correctness __________________________________________________________ 112
Claims Settlement _________________________________________________________ 112 9.3
9.3.1 Settling Property Loss or Damage Claims _____________________________________________ 112
9.3.2 Delays in Settlement ______________________________________________________________ 112
9.3.3 Claim Settlement Penalty __________________________________________________________ 113
9.3.4 TSP Failure to Settle ______________________________________________________________ 113
9.3.5 Setoff __________________________________________________________________________ 113
Additional International Provisions ___________________________________________ 113 9.4
9.4.1 Liability for General Average/Salvages _______________________________________________ 113
9.4.2 Federal Government Liability _______________________________________________________ 114
Limitation of Action Claims for Property Loss or Damage ________________________ 114 9.5
Transit Times ______________________________________________________________ 115
Overview ________________________________________________________________ 115 10.1
10.1.1 Measurement of Transit Time ____________________________________________________ 115
Domestic Transit Times ____________________________________________________ 115 10.2
10.2.1 Interstate and Canada Transit Times ______________________________________________ 116
10.2.2 Shipments To and From Alaska ___________________________________________________ 117
10.2.3 Intrastate Transit Times _________________________________________________________ 117
POV Transit Time Exceptions ________________________________________________ 118 10.3
International Transit Times _________________________________________________ 120
10.4
10.4.1 Between any State, Trust Territory, or Possession of the United States and Named Countries 120
10.4.2 Between International Locations _________________________________________________ 120
10.4.3 POVs ________________________________________________________________________ 120
10.4.4 International Transit Time Table __________________________________________________ 121
Unaccompanied Air Baggage Transit (UAB) Times _______________________________ 123 10.5
Reporting Procedures ________________________________________________________ 124
Reports to the Owner ______________________________________________________ 124 11.1
Reports to the Bill of Lading Issuing Officer (BLIO) _______________________________ 124 11.2
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
ix
11.2.1 Reports Applicable to All Shipments _______________________________________________ 124
11.2.2 Reports Applicable to International Shipments Only __________________________________ 127
Reports to the Program Management Office (PMO) ______________________________ 129 11.3
11.3.1 Shipment Report ______________________________________________________________ 129
11.3.2 Claim Settlement Report ________________________________________________________ 131
11.3.3 Content and Format Requirements _______________________________________________ 131
11.3.4 Electronic Filing Only ___________________________________________________________ 131
International Accessorial Services Rules, Rates, and Charges ________________________ 132
Part I Overview Information _________________________________________________ 132
Structure of this Section ____________________________________________________ 132 12.1
International Accessorial Services ____________________________________________ 133 12.2
Minimum Weights ________________________________________________________ 133 12.3
Conversion Factors ________________________________________________________ 133 12.4
Abbreviations ____________________________________________________________ 134 12.5
Part II Accessorial Services __________________________________________________ 135
Auxiliary Services _________________________________________________________ 135 12.6
Labor Charges ____________________________________________________________ 135 12.7
Waiting Time _____________________________________________________________ 136 12.8
Overtime Loading and Unloading _____________________________________________ 136 12.9
Reweigh - Household Goods ______________________________________________ 137 12.10
Crates/Special Containers ________________________________________________ 137 12.11
Unpacking Service - UAB Only _____________________________________________ 138 12.12
Extra Pick-up or Delivery _________________________________________________ 140 12.13
Attempted Delivery to Residence from SIT ___________________________________ 141 12.14
Attempted Pick-up and Direct Delivery Charges _______________________________ 141 12.15
Delivery to Storage in Federal Government Facilities ___________________________ 141 12.16
SIT and Warehouse Handling Charge Household Goods Surface Shipment _________ 142 12.17
SIT and Warehouse Handling Charge Household Goods, UAB ____________________ 143 12.18
Pick-up or Delivery Transportation Rates to Apply on SIT Shipment HHG, Surface ___ 144 12.19
Pick-up or Delivery Transportation Rates to Apply On SIT Shipment UAB __________ 148
12.20
Termination of Shipment – HHG ___________________________________________ 149 12.21
Termination of Shipment UAB ___________________________________________ 151 12.22
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
x
Reshipments Household Goods __________________________________________ 152 12.23
Reshipments-Unaccompanied Air Baggage ___________________________________ 153 12.24
Shipments Diverted After Commencement of Transportation Service _____________ 153 12.25
Excessive Distance Carry Charges To and From Mini-Warehouse Storage (Long Carries)12.26
157
Excess Valuation Charges _________________________________________________ 157 12.27
Part III Geographic Application of Rates for Accessorial Services ____________________ 158
Part IV Surface Linehaul Rate Tables __________________________________________ 168
Surface Linehaul Rate Table for Overseas Areas Not Otherwise Specified __________ 168 12.28
Surface Linehaul Rate Table for Belgium, Italy, and The Netherlands ______________ 169 12.29
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and Hawaii ______________ 170 12.30
Surface Linehaul Rate Table for Greece, Spain, and Other European Countries Not 12.31
Otherwise Specified ______________________________________________________________ 175
Surface Linehaul Rate Table for Japan _______________________________________ 176 12.32
Surface Linehaul Rate Table for Korea, Philippines, and Other Pacific Areas ________ 177 12.33
Surface Linehaul Rate Table for the United Kingdom ___________________________ 178 12.34
UAB Linehaul Rate Table for United Kingdom _________________________________ 179 12.35
Part V – Service Area Designations _____________________________________________ 181
APPENDIX ADefinitions and Explanations of Terms ______________________________ 221
APPENDIX BAcronyms and Abbreviations ______________________________________ 230
APPENDIX CForms _________________________________________________________ 233
Transportation Service Provider Request to Participate and Agreement ____________________ 234
Transportation Service Provider Commercial Port Level Report ___________________________ 236
Justification Certificate for Use of Foreign Flag Vessel ___________________________________ 239
TSP Certification Statement of Eligibility _____________________________________________ 242
General Services Administration Basic Transportation Trading Partner Agreement ____________ 245
APPENDIX DReport Formats _________________________________________________ 250
Report Format Requirements ______________________________________________________ 250
Consolidated Reports Prohibited ___________________________________________________________ 250
Electronic Media Reports _________________________________________________________________ 250
Shipment Report Format Requirements ______________________________________________ 250
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
xi
Contents of Shipment Report ______________________________________________________________ 251
Negative Shipment Report Format __________________________________________________________ 255
Shipment Report File Naming Convention _____________________________________________ 256
Origin/Destination Codes __________________________________________________________ 256
State Codes (CONUS) for Shipment Origin/Destination __________________________________________ 257
Origin/Destination Codes for Points in Alaska _________________________________________________ 258
Canadian Provincial Codes for Shipment Origin/Destination _____________________________________ 259
International Country Codes for Shipment Origin/Destination ____________________________________ 259
Claims Report Format Requirements __________________________________________________ 267
Claims Report Header Record ______________________________________________________________ 267
Claim Settlement Detail Records ___________________________________________________________ 269
Claim Settlement Delay Code Specifications __________________________________________________ 271
Claim Report File Naming Convention _______________________________________________ 273
Shipment Report and Claims Report Submission Requirements ___________________________ 275
Electronic Submission Required ____________________________________________________________ 275
Electronic Report Submission Instructions ____________________________________________________ 275
Format ________________________________________________________________________________ 275
File Preparation _________________________________________________________________________ 275
Accessing the Report Upload Module _______________________________________________________ 275
GSA Form 3080 Batch Filing Instructions (Option 2): ____________________________________ 277
APPENDIX ESample Move Management Agreement for Household Goods Move
Management Services _______________________________________________________ 283
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
1
Overview
This Household Goods Tender of Service (HTOS) is used to publish the performance
requirements and processes for domestic and international shipments and storage of the
Household Goods (HHG) for employees of Federal agencies pursuant to the Federal Travel
Regulation (FTR) or appropriate travel regulation.
The HTOS is published and managed by:
General Services Administration
Employee Relocation Resource Center (Hereinafter referred to as PMO)
2300 Main Street, 7
th
Floor NE
Kansas City, MO 64108
Website: GSA Household Goods Transportation
Application 1.1
The terms and conditions of the HTOS:
Apply to all firms approved to participate in the Centralized Household Goods Traffic
Management Program (CHAMP) -- Domestic and International -- to service HHG
shipments routed in accordance with the terms and conditions of CHAMP
Apply to CHAMP shipments moved between or within the Continental United States
(CONUS) and trust territories, or possessions of the United States (U.S.), or between
or within CONUS and foreign countries and foreign to foreign locations as defined in
the annual Request for Offers (RFO).
Apply to Transportation Service Providers (TSPs) participating in CHAMP and
servicing HHG shipments routed pursuant to any contract awarded to a participating
TSP by GSA or a Federal civilian agency.
Supplement or supersede, as the case may be, all service provisions of any
applicable tender or the GSA tariff under which a shipment may be routed, except
where these conditions may be in conflict with applicable Federal, State, and local
laws and regulations including international shipments.
Scope of the Household Goods Tender of Service (HTOS) 1.2
The scope of services to be provided includes, but is not limited to, transportation services
(linehaul and over-ocean), accessorial services, Storage-in-Transit (SIT), third party services,
shipments of Unaccompanied Air Baggage (UAB), and shipments of Privately Owned Vehicles
(POV). It applies to all civilian executive branch employees of Federal Government agencies
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
2
when relocating under permanent change of station orders. It applies to shipments between
or within the CONUS and trust territories, or possessions of the U.S., or
between or within the
continental U.S. and foreign countries, and foreign to foreign locations as defined in the annual
RFO.
This HTOS does not apply to active duty uniform military moved under the Surface
Deployment
and Distribution Command (SDDC) Defense Personal Property Program (DP3).
1.2.1 Services to be Furnished
Services to be furnished include:
On-site pre-move surveys (virtual or telephonic in limited approved cases)
Packing at origin residence using proper materials, e.g. cartons, containers, padding
Inventorying, loading and debris removal at origin
Shipment or transportation of property from origin to destination
SIT when required
Delivery to residence
Unpacking and debris removal at destination
Removal and placement of each article in the residence warehouse, or other
building
Disassembly and reassembly of appliances and other approved property, including
hiring a third party if required and approved, to perform the service
UAB shipments, i.e., preparation, shipment and delivery of UAB
Shipment of Privately Owned Vehicle (POV), i.e., preparation, shipment, and delivery
of POV.
1.2.2 Classification of Included Items
The HTOS and its primary related documents (the RFO and GSA tariff) apply to the class of
property defined by 49 USC 13102(10)(A)-(B), in effect at the
time of publication. The term
“household goods” as used in connection with transportation means the personal effects and
property used or to be used in a dwelling, when part of the equipment or supply of such
dwelling, and similar property if the transportation of such effects or property is:
Arranged and paid for by the householder, except such term does not include
property moving from a factory or store, other than property that the householder
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
3
has purchased with the intent to use in his or her dwelling and is transported at the
request of, and the transportation charges are paid to the TSP by, the household; or,
Arranged and paid for by another party.
1.2.3 Excluded Items
Shipments specifically excluded from the scope of this HTOS are:
Shipments that can be more advantageously or economically moved via parcel post
or
small package carrier
Shipments of unusual value
Explosives and other dangerous articles
Commodities in bulk
Commodities injurious or contaminating to other freight or property
Property which by its inherent nature is liable to impregnate, contaminate or
otherwise
cause damage to other property or equipment
Shipments that the Federal Government may elect to move in Government vehicles.
Also excluded are airplanes, mobile homes, birds, pets, livestock, cordwood, building materials,
and items which cannot be taken from or delivered to the premises without damage to the
items or the premises. Also excluded are packing and crating services performed under a Direct
Procurement Method (DPM) contract awarded by an agency.
Other General Provisions 1.3
1.3.1 Use of Term Transportation Service Provider (TSP)
The term Transportation Service Provider (TSP) is used throughout this HTOS when referring to
federally approved carriers and forwarders accepted by GSA to participate in CHAMP.
Shipments of HHG are tendered to the TSP. The TSP is responsible for the actions of its agents
performing services associated with a HHG shipment. In the event that the terms “carrier” or
“agent” appear within this HTOS, they shall be understood to mean TSP unless it is clear from
the context that the term carrier or agent is appropriate to the shipment.
1.3.2 Acceptance of the HTOS
The HTOS, with all of its terms and conditions, must be accepted by TSPs approved for either
domestic or international traffic or both. The PMO reserves the right to place in temporary non-
use or revoke any TSP’s participation in CHAMP, to include all or some accepted rate offers, if
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
4
found to have filed a rate offer(s) in a location in which they do not possess the appropriate
authority.
1.3.3 Bills of Lading
CHAMP uses Bills of Lading (BL) for domestic shipments. International shipments
are moved on
a Government Bill of Lading (GBL). The GBL is a controlled document that
conveys specific terms
and conditions to protect the Federal Government’s interest and serves as the
contract of
carriage. A BL is the document used as a receipt of goods and documentary
evidence of title
during transportation. When an agency uses a BL, the specific terms and conditions of a BL are
included in the CHAMP rate offer under this HTOS and the BL shall make
reference to the TSP’s
applicable rate offer/ tender number accepted by GSA. The BL must also include the name of the
CHAMP TSP responsible for the shipment.
By accepting this HTOS, a TSP agrees that specific terms and conditions of a GBL are included in
their rate offer/tender. Specific terms and conditions that apply to either the GBL or BL are
included
in 41 CFR 102-117.65, the “U.S. Government Freight Transportation Handbook”, 41
CFR 102-118.135 and 140.
1.3.4 Routing of Shipments
Both domestic and international shipments must be routed using GSA cost comparisons.
1.3.5 Mileage Determination
For distances between domestic points, apply the mileages issued by ALK Technologies, Inc. See
the annual RFO for the version of PC*MILER to apply.
For origins and/or destinations in Canada, Rand-McNally mileage will be used in lieu of ALK
Technologies. For distances between international points, apply the applicable mileage guide,
book, or other
method used in each particular country to determine mileages.
1.3.6 Industrial Funding Fee
The TSP shall submit the Industrial Funding Fee (IFF) due on all eligible CHAMP shipments. The
IFF shall be submitted within sixty (60) calendar days of the end of each calendar quarter. The
amount of the IFF must equal the sum of all shipment net charges reported to GSA,
multiplied
by the applicable IFF percentage. Further guidelines on how to calculate the CHAMP
IFF, will be
found in the annual RFO.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
5
1.3.6.1 IFF Deficiencies
In the event deficiencies are found in the IFF amounts submitted to GSA, the PMO will notify
the TSP in writing of the existing deficiency. The TSP will be given an opportunity to correct the
noted deficiency.
1.3.6.2 Correction of Deficiencies in IFF
Failure to acknowledge or correct deficiencies after notification by the PMO will result in the
PMO placing the TSP in a temporary non-use status, in accordance with procedures in Federal
Management Regulation (FMR) Part 102-117. The PMO is authorized to refer a TSP for
suspension or debarment.
1.3.6.3 Failure to Submit IFF
Failure to submit the IFF due GSA for HHG shipments handled by the TSP
will result in
immediate placement of the TSP in temporary non-use status pending revocation of the TSP's
approval to participate in CHAMP.
1.4 Revising the HTOS
The HTOS is revised and reissued by the PMO as necessary. This is done though the
publication of change pages or reissuing of the document on the HTOS page from the GSA
Household Goods Transportation website. Unless otherwise specified in the Web document,
the effective date will be the date of publication.
The issuance of versions of the HTOS, changes thereto, or reissues thereof will only be by
means of publication on the HTOS and RFO page on the GSA website.
Unless specifically endorsed by the PMO in writing as part of the publication, versions of the
HTOS issued by parties other than the PMO, including reprints of the pages, electronic copies,
or any other form of publication, are null and void.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
6
Application and Participation
Overview 2.1
Participation in the General Services Administration (GSA) Centralized Household Goods Traffic
Management Program (CHAMP), for both domestic and international Household Goods (HHG)
shipments, is open to any household goods carrier or freight forwarder holding appropriate
authority (e.g., certificates, licenses, or permits) from the U.S. Department of Transportation (DOT),
Federal Maritime Commission, or State regulatory authority.
This section describes how an eligible firm may apply for acceptance as a Transportation Service
Provider (TSP) for CHAMP. It also describes the conditions for continuing in CHAMP, including
restructuring of the approved scope of operation and renewal.
A firm may apply to participate in CHAMP at any time, subject to the restrictions set out in Section
2.2, below.
Restrictions on Applications for Approval 2.2
Previous CHAMP TSPs, whether its approval by GSA was revoked or it voluntarily withdrew from the
program, may apply for approval subject to the restrictions in the following table:
If:
Then the firm:
When?
The firm’s approval was revoked by
GSA
May apply for approval.
One calendar year after
revocation.
The firm voluntarily withdrew
May apply for approval.
Immediately
See also Section 2.5 below for further information on the approval process for previously approved
TSPs.
Application and Approval Process 2.3
TSPs who apply to participate in CHAMP are stringently evaluated and assessed. TSPs qualify on
financial stability, business experience, quality assurance, and knowledge of the Household Goods
Tender of Service (HTOS). TSPs shall submit a complete approval application package.
This approval package is reviewed by the Program Management Office (PMO). If accepted, the TSP
will then be approved to participate in CHAMP.
To become an approved CHAMP TSP, go to the GSA Household Goods Transportation website. Find
the “For Transportation Service Providers” page under Transportation Service Provider Information.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
7
Download the Household Goods Application Instructions
Download the Domestic Application, if applicable
Download the International Application, if applicable.
Note that a TSP may apply for domestic approval only, international approval only or both. If a TSP
seeks both domestic and international approval both applications shall be submitted. Refer to the
downloaded Household Goods Application Instructions for complete details.
To complete an application, the following items shall be provided to the PMO:
E-mail/attachment containing Domestic and/or International Application(s)
Completed Carrier Request to Participate and Agreement (see Appendix C Forms)
Completed Trading Partner Agreement (see Appendix C Forms)
Standard Carrier Alpha Code (SCAC) Certification Letter.
Complete and submit the application and documentation as required in the instruction document
and this section. An application is not complete until all of the listed items are submitted and any
questions from the PMO are satisfactorily answered. Failure to respond to PMO requests for
additional information by the suspense date established in the request will delay consideration and
may result in termination of the application without action.
GSA will notify applicants of their approval or rejection within sixty (60) calendar days of receipt by
GSA of their completed package.
New Applicants 2.4
This section includes additional information about the terms and conditions governing an
application for participation in CHAMP. They amplify and extend the information in the Household
Goods Application Instructions.
Unless otherwise provided, the term applicant shall mean the applicant firm.
2.4.1 Applicant Information
Information concerning the applicant includes name, postal address, electronic mail address,
telephone and facsimile numbers, corporate office, operating authorities, and other forwarders
with which the applicant does business. The applicant shall indicate whether or not it is under the
financial or administrative control of any other household goods carrier or forwarder, and state the
name of the carrier or forwarder controlling the applicant. The applicant will provide a list of HHG
carriers and forwarders which are under its common financial or administrative control.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
8
2.4.2 Agreement to Abide By the HTOS
The applicant shall submit an original signed copy of the “Request to Participate and Agreement to
Abide by the Terms and Conditions of the General Services Administration's Centralized Household
Goods Traffic Management Program” (see Appendix C Forms). By this, the applicant agrees that it
and its agents shall abide by the terms and conditions of the CHAMP HTOS. If the applicant is
applying for both Domestic and International Programs, only one signed original document is
required.
2.4.3 Authority and Licenses
2.4.3.1 Applicant
The applicant shall submit any applicable ownership requirement established by law for the type of
services in which it engages.
The applicant shall hold all necessary operating authorities, permits and business licenses issued in
its name, from appropriate regulatory bodies, for the transportation of personal property, and will
provide copies of each authority, permit or business license to the PMO upon demand.
If the applicant is exempt from such regulatory certification by operation of law or order of an
appropriate regulatory body, it shall so state and be bound by the applicable tender or the GSA tariff
and legal requirements and the provisions of this HTOS.
2.4.3.2 Applicant’s Agents
The applicant shall ensure that its agents also meet any applicable ownership requirements
established by law for the type of services in which it engages.
The applicant shall certify that each agent it will use holds all necessary operating authorities,
permits, business licenses issued in its name, from appropriate regulatory bodies, for the provision
of agent services and will provide copies of each authority, permit or business license to the PMO
upon demand; agentis defined in Appendix A of this HTOS.
If an agent is exempt from such regulatory certification by operation of law or order of an
appropriate regulatory body, it shall so state and be bound by the applicable tender or the GSA tariff
and legal requirements and the provisions of this HTOS.
Note: Each agency using CHAMP has the right to establish its own agent approval process in
addition to the CHAMP application and approval process. Each agency requiring agent approval is
responsible for establishing its own application submission requirements, approval standards,
approval processing and issuance.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
9
2.4.4 TSP-Agent Agreement
The applicant shall certify that each agent it will use to provide agent services is party to a valid
written agent agreement between itself and the applicant. This agreement shall be in effect at the
time of application or will be at the time of use, if approved. The agent agreement shall, at a
minimum, contain the language set out in Section 3, setting out the terms and conditions of the
agent’s representation of the TSP, the services to be provided, the terms and method of payment
for services rendered, the quality control standards expected by the firm and the method of quality
measurement, and the terms under which the agreement may be terminated.
2.4.5 Standard Carrier Alpha Code (SCAC) Designation
An applicant shall have a valid SCAC as issued by the National Motor Freight Traffic Association,
Washington, DC. An applicant’s request will not be processed without the SCAC.
2.4.6 Trading Partner Agreement
The applicant shall complete and sign the Trading Partner Agreement (TPA) form (see Appendix C -
Forms) and send the hard copy back with all other required documentation. If applying for both the
Domestic and International Programs, only one TPA needs to be submitted. An applicant’s request
will not be processed without the TPA.
2.4.7 Cargo Insurance
The applicant shall maintain cargo liability insurance during the term of this agreement. At a
minimum, this insurance will be in the amount of $65,000 for any one shipment per (transporting)
vehicle and $150,000 for any one disaster causing loss or damage to the contents of two or more
shipments per (transporting) vehicle or property otherwise located. The insurance policy shall not
contain any provision excluding liability for loss and/or damage for which the firm is responsible
under the terms of this HTOS.
The cargo liability insurance certificate shall provide that notice of termination or cancellation be
furnished to the PMO thirty (30) calendar days prior to such termination or cancellation.
2.4.8 Performance Bond -- International Only
If the applicant is applying for approval to handle international shipments, the firm shall maintain a
performance bond during the term of this agreement. The amount of the bond shall be for the
greater of $75,000 or 2.5% of the firm's (principal) gross annual revenue derived from CHAMP GBL
shipments the preceding calendar year. The bond shall be executed by a surety company appearing
on the list contained in the Department of the Treasury Circular 570, “Surety Companies Acceptable
on Federal Bonds.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
10
The bond is continuous until canceled by the TSP or surety company. In the event a bond is
canceled, it shall be replaced by the close of business on the date of cancellation in order to
maintain approval.
Use Standard Form (SF) 25 for this purpose (See Appendix C Forms). The performance bond must
be delivered to the PMO no later than the due date for the filing of rates in the Filing Cycle following
applicant’s approval. The performance bond shall be renewed annually in conjunction with rate
filing as directed in the Request for Offers (RFO).
2.4.9 Experience
The applicant shall conduct and maintain operations consistent with standard industry practices and
this HTOS so that an acceptable level of service shall continue to be provided.
The applicant shall certify that each agent it will use conducts and maintains operations consistent
with standard industry practices and this HTOS so that an acceptable level of service shall continue
to be provided.
2.4.10 Scope of Operation
The applicant shall submit information about their current and proposed scope of operation. For its
current scope of operation, the applicant shall provide the actual number of shipments handled
between each serviced service-area pair during the past five (5) years.
2.4.11 HTOS Questionnaire
The applicant shall complete the HTOS questionnaire which is designed to familiarize the applicant
with the requirements of the HTOS and is contained within the application package on the web (See
Section 2.3). GSA reserves the right to require that the HTOS Questionnaire be resubmitted when
the applicant has failed to complete a substantial number of the questions correctly.
2.4.12 Quality Control Program
The applicant will furnish information regarding its published internal quality control program
covering the functions of traffic management (routing, tracing, and billing), packing, packaging,
containerization, employee training, supervision, and, if appropriate, agent supervision. This will
include quality goals and objectives with measurable performance standards, measurement
techniques, and actions based on those standards.
The applicant will furnish information on how its quality control program is applied to its agents and
how it is monitored. In addition, the applicant will describe how its program relates to, and
reinforces the quality control program of, its agents.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
11
Valid certification under ISO 9000 or ISO 9001 may be submitted as evidence of an acceptable
Quality Control Program in both the applicant’s and its agents’ organizations.
2.4.13 Financial Responsibility
The applicant shall demonstrate its financial responsibility, working capital, and other financial,
technical, and management resources.
2.4.14 Agent Facilities
The applicant’s agents shall have the following:
2,000 cubic feet of storage space available for the use of the applicant
Two vehicles, one of which shall be a weather-tight van of at least 1,000 cubic feet
capacity and one open bed vehicle with a minimum length of 16 feet each
One mobile lifting device (e.g., forklift) with a minimum lifting capacity of 4,000 pounds.
Previously Approved Firms 2.5
If the applicant has previously had its approval revoked or has voluntarily withdrawn from CHAMP
participation, reapplication is governed by the rules in Section 2.2. The application shall be
supported by statements from all Federal Government agencies that had previously used that firm
for HHG transportation services. The statements of support shall be in the form and format
specified by GSA.
Additional Information 2.6
GSA reserves the right to request additional or supplemental information when the information
contained in the application is insufficient for a proper evaluation. Unless requested by GSA,
additional or supplemental information will not be accepted.
False Statements 2.7
An applicant shall submit an application in its own name for approval as a TSP. A firm that on its
own behalf or on behalf of an agent (a) falsifies, conceals, or covers up by any trick, scheme, or
device a material fact; (b) makes any false, fictitious or fraudulent statement or representation; or
(c) makes or uses any false writing or document knowing the same to contain any false, fictitious or
fraudulent statement or entry on any part of the application or on any document furnished
pursuant to this HTOS is punishable by fines, imprisonment, or both (U.S. Code, Title 18, Section
1001).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
12
Evaluation of Application 2.8
The request for approval will be evaluated in accordance with the criteria set forth below
HTOS Section and Application Item
Evaluation Factors
2.4.1 Applicant Information
GSA will evaluate the impact of applicant’s disclosed
relationships and common financial and administrative
control on CHAMP
2.4.2 Agreement to Abide By the HTOS
The certification will be reviewed to determine that the
applicant has agreed to abide by the Terms and Conditions of
the GSA CHAMP
2.4.3 Authority and Licenses
GSA will verify that the applicant has appropriate and
sufficient authority and licenses to conduct the proposed
scope of operation
2.4.4 TSP-Agent Agreement
The applicant shall certify that each agent it will use to provide
agent services is party to a valid written agent agreement
between itself and the applicant.
2.4.5 SCAC Designation
GSA will verify that the National Motor Freight Traffic
Association, Washington, DC, has issued the SCAC
2.4.6 Trading Partner Agreement
Submitted complete
2.4.7 Cargo Insurance
If requested, applicant will provide documentation from
primary underwriter
2.4.8 Performance Bond -- International
If approved for the international program, the performance
bond must be delivered to the PMO no later than the due date
for the filing of rates in the Filing Cycle following applicant’s
approval. The performance bond shall be renewed annually in
conjunction with rate filing as directed in the RFO
2.4.9 Experience
GSA will evaluate the applicant's responses in terms of whether
the applicant has demonstrated actual or potential ability to
perform in accordance with the HTOS, performance consistent
with standard industry practices and that of firms or agents, as
appropriate, already participating in the program and
performance that will meet the levels of quality expected of
approved program TSPs. GSA will determine how well the
applicant has managed and handled its corporate account
businesses.
2.4.10 Scope of Operation
GSA will evaluate the applicant's responses in terms of whether
the applicant has demonstrated actual and potential ability to
perform in accordance with the HTOS, performance consistent
with that of applicant's already participating in the program,
and performance that will meet the levels of quality expected of
approved TSPs
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
13
HTOS Section and Application Item
Evaluation Factors
2.4.11 HTOS Questionnaire
GSA will evaluate the responses to the questionnaire in terms of
whether the applicant has an understanding of the HTOS
sufficient to performance that will meet the levels of quality
expected of approved program TSPs
2.4.12 Quality Control Program
GSA will determine whether the applicant's internal quality
control program has been formally published, contains quality
goals and objectives with measurable performance standards,
measurement techniques and actions based on those standards,
and is sufficient to ensure that the applicant's operations,
employees, and agents, if appropriate, are familiar with and will
be held accountable for the achievement of the program's goals
and objectives. GSA will also determine that the interface of
quality control programs between the applicant and each of its
designated agents is such that the quality goals and objectives
and the performance standards are relatively consistent and will
result in a unified approach to the quality of service delivery.
If ISO 9000/ISO 9001 certification is submitted, each submitted
certification will be reviewed to determine its legitimacy and
applicability, and that the required periodic audits have been
performed
2.4.13 Financial Responsibility
GSA will evaluate this information to determine whether the
applicant has sufficient financial capacity to provide service
2.4.14 Agent Facilities
GSA will evaluate applicant’s information to see if sufficient
facilities are available to handle proposed scope of operation
2.5 Previously Approved
Firms Statements of Support
GSA will evaluate the federal support for the applicant to
determine whether the applicant's recommencement of
operations or its initiation of operations is supported by at least
75% of its former federal civilian customers
Approval 2.9
A firm will be approved when the PMO’s evaluation determines that the applicant possesses
sufficient qualifications, experience, facilities, quality control processes, and financial capacity
to participate in CHAMP. The approval of a firm shall include a limitation on the scope of that
firm's operations within the program. The limitation shall be determined in accordance with the
following criteria.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
14
2.9.1 New TSPs
New TSPs are those applicants approved as CHAMP TSPs who have never been approved
before. The designation “new” will apply until November of the calendar year following the
year in which approval was granted. For example, an applicant approved in 2016 will be
considered a new firm until November 2017. GSA will limit the new TSP’s scope of operation to
that consistent with the applicant's experience, resources, quality control processes and
financial responsibility.
2.9.2 Applicants Whose Prior Approval Has Been Revoked
A TSP whose approval was previously revoked by GSA and has subsequently successfully
reapplied shall be granted a scope of operation not exceeding that previously approved. GSA
may determine that a lesser scope is consistent with the applicant's experience, resources,
quality control processes, financial responsibility and prior performance in the program.
2.9.3 Applicants Who Have Voluntarily Withdrawn
A TSP who voluntarily withdrew from CHAMP and has subsequently successfully reapplied shall
be granted a scope of operation based upon the data contained in the application and financial
review.
2.9.4 Advertising of TSP Approval
Except in those instances where the TSP uses information or data publicly available, the TSP
shall not refer to GSA approval to participate in the program or participation in the program in
commercial advertising in such a manner as to state or imply that the services provided are
endorsed or preferred by the Federal Government or are considered by the Federal
Government to be superior to other services.
Rejection of Application to Participate 2.10
An applicant may be rejected for the following reasons:
An applicant's failure to file information by due dates established by the PMO
An applicant not meeting the financial qualification standards
An applicant not meeting the business and operational responsibility standards such
that a scope of operation cannot be established.
Continued Participation and Renewal 2.11
Once an applicant has been approved to participate, continued participation depends upon:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
15
The TSP showing a willingness and ability to meet the transportation requirements
of the Federal Government and the HTOS.
The TSP's maintenance of financial responsibility, working capital, and other
financial, technical, quality control processes, and management resources necessary
to continue to perform. In concurrence with this requirement, GSA may request a
TSP to submit current financial data to support its stability while participating in
CHAMP.
The TSP’s Continuation of Insurance. If at any time the TSP's certification statement
of cargo liability insurance is not provided to the PMO in accordance with the RFO,
the TSP's participation in the program will be immediately revoked.
The TSP’s continuation of Performance Bond. If at any time the TSP's performance
bond for the International Program is canceled and not replaced with an acceptable
new bond, the TSP's participation in the program will be immediately revoked.
The TSP’s continuation of ISO 9000/9001 Certification. In the event that a TSP's
approval is predicated in part on ISO 9000/9001 certification and that certification
lapses or is terminated by the certification registrar, the TSP's approval will become
conditional until it has completed all parts of the application that were waived
because of the ISO 9000/9001 certification. However, should the TSP not meet the
evaluation standards approval will be revoked.
The TSP is prohibited from any assignment of rights. In the event a TSP exercises any
right under a currently existing agreement or enters into agreements with parties
not subject to its control which in any way infringe, controvert, or otherwise
subordinate or prevent the TSP from deciding unilaterally whether it will or will not
submit a claim or file suit against the Federal Government or pay a claim by the
Federal Government after the original bill for services performed under this HTOS,
the TSP's approval will be immediately revoked. An exception is the assignment of
payment of the TSP's original bills to a bank for collection.
To ensure CHAMP TSPs are aware of updates to policies and regulations, the PMO
will perform a renewal of its approved applicants. The TSP must satisfy this renewal
requirement. The renewal process will contain information subject to how a TSP is
handling shipments under CHAMP and will require each TSP to complete a multiple
choice / true-false questionnaire on provisions that affect transportation of HHG
shipments under CHAMP and/or of the employee. A score of 100% is required to
pass, and TSPs will be provided opportunities to re-take the “open book”
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
16
questionnaire. If a TSP does not submit the required documentation to the PMO, it
may be placed in temporary non-use, with rates in Transportation Management
Services Solution (TMSS) being removed indefinitely and potential removal from
CHAMP. The PMO has the discretion of when to require the submission of renewal
documents and the allowable amount of time for submission of the questionnaire.
Scope of Operation Adjustments 2.12
Adjustments to a TSP’s scope of operation are made based on the TSP’s Customer Satisfaction
Index (CSI) derived from The Household Goods Carrier Evaluation Report, GSA Form 3080. This
is described in Section 7.
2.12.1 Adjustment When the CSI Is Greater Than 100
A CSI greater than 100.00 indicates better than average customer satisfaction. A TSP with a CSI
greater than 100.00 may increase its scope of operation by an amount equal to the difference
between its CSI and 100.00. For example, a CSI of 109.83 would permit a 9.83% increase in the
number of service area pairs (SAP) in the approved scope of operation. See the following
computations example.
Note: In these computations all percentages relating to the number of SAPs are rounded up to
the next greater whole number (e.g., 0.29 is rounded up to 1.)
2.12.2 Adjustment When the CSI is between 95 and 100
A CSI between 95.00 and 100.00 indicates average customer satisfaction. A TSP with a CSI
between 95.00 and 100.00 may not change its scope of operation.
2.12.3 Adjustment When the CSI Is Less Than 95
A CSI less than 95 indicates below average customer satisfaction. A TSP with a CSI less than
95.00 will have its scope of operation decreased by an amount equal to the difference between
its CSI and 100.00.
Sample Scope of Operation Adjustment When The CSI Is Greater Than 100
Program Average = 100.00
TSP CSI = 109.83 / Current # of SAPs approved = 3 Step 1:
109.83 - 100.00 = 9.83
Step 2:
Move the decimal two places to the left: 9.83 to .0983 to obtain percent increase Step 3:
3 x .0983 = .29 or an increase of 1 SAP
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
17
2.12.3.1 Reduction of A Multi-Service Area Pair Scope
When a TSP has a multi-service area pair scope, the TSP will be required to reduce its scope of
operation by an amount equal to the difference between its CSI and 100.00. For example, a CSI
of 88.23 would require an 11.77% decrease in the number of service area pairs (SAP) in the
approved scope of operation. See the following computations:
2.12.3.2 Reduction When the TSP Has a Small Scope of Operation
When a TSP's CSI is less than 95.00 and the scope of operation adjustment would result in a
complete elimination of the TSP’s scope of operation (i.e., zero service area pairs), the scope
will not be changed for the filing cycle during which the CSI will be effective. This is subject to
the following provisions:
The TSP's approval will be changed to conditional for the filing cycle during which
the CSI will be effective
If the TSP's CSI for the subsequent customer satisfaction rating period is 95.00 or
greater or the TSP is unindexed for the subsequent customer satisfaction rating
period, the conditional approval will be revoked
In the event the TSP's CSI for the subsequent customer satisfaction rating period
remains less than 95.00, the TSP's approval will be revoked.
2.12.4 Adjustment When There Is No CSI
The lack of a CSI indicates that GSA has been unable to establish the quality of the TSP's
performance. An unindexed TSP may not change its scope of operation.
2.12.5 Adjustments Based On Factors Other Than the CSI
For TSPs that have filed rates since their approval, the approved scope of operation below may
be adjusted upon written request by the TSP. This excludes new TSPs. Any approved
Sample Scope of Operation Adjustment When the CSI is Less Than 95
Program Average = 100.00
TSP CSI = 88.23 / Current # of SAPs approved = 115
Step 1: 100.0 - 88.23 = 11.77
Step 2:
Move the decimal two places to the left: 11.77 to .1177 to obtain decrease
Step 3:
115 x .1177 = 13.54 or decrease of 14 SAPs
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
18
adjustment will be effective as determined by the PMO. The following sections describe the
other factors that may be considered.
2.12.5.1 Adjustment Based On an Increase in Operating Authority
If a TSP’s operating authority increases, no adjustment in the assigned scope of operation will
be made unless the TSP's current published CSI is greater than 100.00.
However, GSA reserves the right to require the TSP to submit current information in accordance
with the requirements set out in Section 2.5, and to increase, decrease, or not change the TSP's
scope of operation based on the evaluation of that information.
2.12.5.2 Adjustment Due To Mergers and Acquisitions
If a TSP's operating authority increases because of a merger or acquisition, no adjustment in the
assigned scope of operation will be made unless the TSP's current published CSI is greater than
100.00. However, GSA reserves the right to require the TSP to submit current information in
accordance with the requirements set out in Section 2.5, and to increase, decrease, or not
change the TSP's scope of operation based on the evaluation of that information.
2.12.5.3 Adjustments Based On Reorganization Plans
When a TSP files a petition for reorganization under the laws of the United States or a foreign
country, the TSP shall notify the PMO immediately. TSP's approval to participate in the
program will be reviewed. If a TSP's plan for reorganization is approved under the laws of the
United States, GSA will require the submission of current information in accordance with the
requirements set out in Section 2.5, and increase, decrease, or not change the TSP's scope of
operation based on the evaluation of that information.
If the TSP fails to notify the PMO of its filing for reorganization its approval to participate in
CHAMP will be revoked.
2.12.5.4 Adjustment Based On Financial Capacity
GSA reserves the right to require a TSP to submit current financial information and increase,
decrease, or not change the TSP's scope of operation based on the evaluation of that
information.
2.12.5.5 Adjustment Based On Redesignation of Principal Operating Company
A TSP's scope of operation will not be adjusted due to the redesignation of the principal
operating company by the parent company.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
19
2.12.5.6 Adjustment Based On TSP Name Change
An approved TSP may change its name upon submission of a copy of its approval by the DOT or
appropriate regulatory authority to the PMO. Such documentation shall clearly demonstrate a
change of name. No adjustments in the assigned scope of operation will be made. However,
GSA reserves the right to require the TSP to submit current information in accordance with the
requirements set out in Section 2.5 above, and to increase, decrease, or not change the TSP's
scope of operation based on the evaluation of that information.
2.12.5.7 Adjustment When More than One of the Factors Applies
When more than one of the factors cited in Sections 2.12.5.1 through 2.12.5.6 applies (e.g., an
approved reorganization coupled with a name change), GSA reserves the right to determine the
factor under the terms of which any adjustment action will be taken.
Restructuring of Scope of Operation 2.13
2.13.1 Restructuring Due to Bankruptcy
A TSP filing a petition for bankruptcy under the laws of the United States or a foreign country
shall notify the PMO immediately. When a TSP files a petition for bankruptcy, the TSP's
approval to participate will be immediately suspended pending outcome of the bankruptcy
proceedings. In the event the TSP fails to notify the PMO of its filing its approval to participate
in CHAMP will be revoked.
Upon approval of a reorganization plan by the responsible Bankruptcy Court of the United
States, a TSP is required to submit a plan for restructuring of its scope of operation and the
information required in Section 2.5.
2.13.2 Restructuring Based On Changes in Traffic Patterns
Over a period of time and for various reasons, a TSP's predominant and long-term traffic
patterns may change. Such changes may result in the CHAMP approved scope of operation no
longer matching the traffic patterns of the TSP.
Accordingly and notwithstanding any of the provisions set out in Section 2.5, a TSP may request
in writing a restructuring of its scope of operation. Restructuring the scope of operation
consists of replacing SAPs. The restructuring will not result in an increase in the scope of
operation.
2.13.2.1 Timing of Request
No earlier than five (5) years after the year in which the TSP was approved to participate in the
program and in five (5) year increments thereafter, a TSP may request a review of its scope of
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
20
operation. For example, a TSP approved in calendar year 2017 may request a review of its
scope of operation in calendar years 2022, 2027 and so on.
2.13.2.2 Procedure
When a TSP has determined that it wants to exercise its right to request a restructuring, the TSP
shall notify the PMO in writing of its intent to file a request for restructuring under the terms of
this HTOS. Upon receipt of such notice, the PMO will transmit to the TSP the instructions for the
submission of its requests. The TSP shall then file the formal request in the anniversary year. A
formal request to restructure, as opposed to the notice of intent to request restructuring,
received in other than the anniversary year will be rejected.
2.13.2.3 General Content of Instructions
Generally, the TSP shall be required to submit the information identified in Section 2.5 together
with sufficient traffic flow statistics and such other information as may be needed to support a
conclusion that a substantial, long- term change in traffic patterns different from the approved
scope of operation has occurred.
2.13.2.4 Action on the Request
GSA reserves the right to restructure, decrease, or not change the TSP's scope of operation
based on the evaluation of the information submitted with the request to restructure.
2.13.3 Needs of the Program
GSA reserves the right to increase or restructure a TSP's scope of operation without regard to
the TSP's CSI when the needs of the program require such increase or restructuring.
Updating Approval Information 2.14
Whenever an approved TSP makes substantive changes in its organization or operation as
described in its approval application, the TSP shall advise the PMO in writing of such changes.
TSP’s that have a change in ownership must notify the PMO in writing within 30 calendar days
from the date such ownership occurred. Upon such time, the PMO has the discretion to
require the new ownership to present updated financial data, business statistics data, or other
documentation relevant to the change in ownership. No change to a TSP's scope of operation
will be affected unless the PMO determines the financial stability is significantly off-set from the
previous TSP owner.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
21
TSP Withdrawal from CHAMP 2.15
A TSP may withdraw its participation in the program at any time at its discretion. A TSP
withdrawing its participation in CHAMP shall notify the PMO in writing and any notification
shall be effective thirty (30) days from the date of notice.
Constructive Withdrawal 2.16
A TSP may be deemed withdrawn from participation in the program if it does not file rates in
two (2) consecutive years.
Termination of Performance Procedures 2.17
This section, in conjunction with Section 3.2, details the applicable procedures for terminating
performance of a TSP. BLIOs should use termination of performance to address those
shipments needing to be retendered due to the fault of the TSP. Reasons for initiating
termination of performance procedures include, but are not limited to:
Nonperformance, delay or refusal of services;
Anticipatory repudiation;
Breach of the terms of tender, including but not limited to:
o Failure to complete movement;
o Non-payment of agent’s fees and/or unreasonable TSP charges to agent;
o Failure to submit shipment reports;
o Failure to submit IFF;
o Failure to settle loss/damage claims;
o Failure to release/unlawful detainment of shipments ;
o Failure to notify the PMO of assignment and change of control;
o Missing documentation;
Inability to perform service(s) in a timely manner;
Financial and operational failures;
And/or any condition(s) endangering performance resulting in disruption to Federal
agency customers.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
22
Upon reasonable belief that the TSP has engaged in behavior giving rise to a cause for
termination of performance, the BLIO will place the offending TSP in immediate temporary non-
use status and notify the PMO whereupon the PMO will remove the TSP’s rate offers from the
TMSS database. Within a reasonable time thereafter, the BLIO shall notify the TSP, in the form
of a written cure notice, that the BLIO has taken the aforementioned actions and clearly
identify the nature and extent of the performance failure(s). The cure notice shall request that
the TSP remedy the condition(s) endangering its participation under CHAMP and shall state that
a proper cure notice will take the form of the TSP’s unqualified written assurance of its ability
and intent to cure within 10 calendar days or the TSP will be terminated for performance. In the
event that the TSP has clearly expressed by words or conduct, its intent not to render the
promised performance by the time fixed on the BL, this behavior constitutes anticipatory
breach/repudiation. In the event of anticipatory breach/repudiation on the part of the TSP, the
BLIO is not required to issue a 10-day cure notice and may proceed with termination on the
grounds of anticipatory breach.
If the TSP responds to the cure notice within the 10-day period, the BLIO shall (1) determine
whether such response constitutes a proper cure of the deficiencies outlined in the notice and
upon determination that a proper cure was received (2) notify the TSP of its determination by
(a) removing the TSP from temporary non-use status and (b) notifying the PMO to reinstate the
TSP’s rates in TMSS.
TSP Approval Revocation 2.18
This section, in conjunction with Section 3.2, details the applicable procedures for the PMO to
revoke a TSP’s approval to participate in CHAMP. Reasons for initiating revocation of the
approval include but are not limited to:
Termination(s) of performance by the BLIO(s);
Nonperformance, delay or refusal of services;
Anticipatory repudiation;
Inability to perform service(s) in a timely manner;
Financial and operational failures;
And/or any condition(s) endangering performance resulting in disruption to Federal
agency customers.
In cases of termination of performance by the BLIO, if the BLIO determines that the TSP has not
properly cured deficiencies outlined in a cure notice within the 10-day period to the satisfaction
of the BLIO, the BLIO shall notify the PMO. At that point in time, the PMO will inform the TSP
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
23
that its approval to participate in CHAMP is hereby revoked and the TSP’s rate offers on file
with CHAMP are removed permanently from the TMSS database.
Any revocation of a TSP’s approval to participate in CHAMP is appealable to the PMO. Letters to
the TSPs notifying the TSP that the PMO has revoked its approval in CHAMP shall include
notification to the TSP of its right to appeal its revocation to the PMO and outline relevant
procedures for submitting an appeal. A revocation of approval only removes the TSP from the
CHAMP; it does not prevent the TSP from seeking opportunities outside of CHAMP. Moreover,
the TSP will not be listed as an excluded party in the System for Award Management (SAM).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
23
Responsibilities and Authorities
Program Management Office Responsibilities and Authorities 3.1
The following table summarizes the responsibilities and authorities of the GSA Centralized
Household Goods Traffic Management Program (CHAMP) and the Program Management Office
(PMO). In general, the PMO is responsible for the overall management and administration of
CHAMP. The PMO is ultimately responsible for the effective operation of CHAMP and is the
final arbiter in matters related to CHAMP unless otherwise noted in a specific section.
Unless otherwise specified in the table below, all provisions are applicable to domestic and
international moves. Specific provisions for international are grouped at the bottom of the
table.
Program Management Office (PMO) Responsibilities and Authorities
Responsibility Authority and Actions Required
Application to Participate in
CHAMP
Accept or reject in writing in accordance with Section 2
Rate Filing
Accept, reject or require correction in accordance with Section 4 and the
Request for Offers (RFO)
Refer TSP for Suspension or
Debarment
In accordance with the procedures in the Federal Management Regulation
(FMR) Part 102-117 (41 CFR 102-117)
Place TSP in Temporary Non-use
Status
Place TSP or agent in temporary non-use in accordance with procedures in
FMR Part 102-117 (41 CFR 102-117)
Revoke TSP’s Approval to
Participate in CHAMP
Revocation of a TSP’s approval may occur under the following circumstances:
Termination(s) of performance by the BLIO(s);
Nonperformance, delay or refusal of services;
Anticipatory repudiation;
Inability to perform service(s) in a timely manner;
Financial and operational failures;
And/or any condition(s) endangering performance resulting in disruption to
Federal agency customers.
Appeal of Revocation of
Approval, Temporary Non-use,
Suspension, and Debarment
Handle the appeal of revocation in accordance with Section 2.18
Refer to the Federal Acquisition Regulation (48 CFR Part 9, Subpart 9.4) for
policies and procedures governing suspension and debarment of a TSP
Review all relevant and necessary information to make a final determination
on the TSP’s temporary non-use status.
Appeal of Corrective Action
Review all relevant and necessary information to make a final determination
on the merits of a corrective action imposed by the BLIO
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
24
Appeal of Performance Report
Consider only factual items and provide TSP with written decision within
thirty (30) business days of receiving the TSP’s submission or presentation in
accordance with this section
Appeal of (Bill of Lading Issuing
Officer BLIO) Claim Decision
Review all relevant and necessary information to make a final determination
on the dispute
Program Management Office (PMO) Responsibilities and Authorities
Responsibility Authority and Actions Required
Review of Records by PMO or
Designee
Within three (3) years or time period defined in FAR Subpart 4.7 (48 CFR 4.7)
whichever expires earlier. Examination includes access to books, documents,
papers and records of the TSP involving transactions related to this
Household Goods Tender of Service (HTOS) or compliance with any clauses
thereunder. TSP shall furnish copies of such records at no cost to the Federal
Government. This process is at the discretion of the PMO
Annual Performance Report
PMO will publish a performance report annually based on GSA Form 3080
and any other information the PMO deems appropriate
Program Management Office (PMO) Responsibilities and Authorities
International Program Only
Responsibility Authority
Agent Termination and TSP
Non-use
Ensure new agency agreement established within thirty (30) calendar days
or TSP shall be placed in temporary non-use.
Bill of Lading Issuing Officer (BLIO) Responsibilities and 3.2
Authorities
The Bill of Lading Issuing Officer (BLIO) is responsible for the management of the transportation
of household goods in his/her agency. The responsibilities and authorities of the BLIO can be
performed by either a Contractor or a General Services Officer (GSO) if designated in writing by
the BLIO. The table below outlines the responsibilities and authorities of the BLIO. The BLIO is
authorized to waive approvals and requirements as noted in the HTOS based on individual
shipment circumstances. Initial decisions by the BLIO are final and conclusive to the TSP unless
an appeal is made to the PMO.
All documentation preparation and annotation is the responsibility of the BLIO unless specified
elsewhere. The BLIO is responsible for distributing the BL or GBL.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
25
Unless otherwise specified in the table below, all provisions are applicable to domestic and
international moves. Specific provisions for international are grouped at the bottom of the
table.
BLIO Responsibilities and Authorities
Responsibility
Authority and Actions Required
TSP Liability
Establish and authorize in writing the level of services and liability on the BL
Expedited Service
Approve in writing
Telephonic/Virtual Pre-move
Surveys
Approve in writing
High Risk Item Programs
Establish and authorize in writing the terms and conditions of any program
limiting a TSP’s liability in accordance with Section 9
Use of Crates
Approve in writing in accordance with Section 5
Shuttle Service
Approve in writing
Other Accessorial Services
Approve in writing
Transit Times
Approve changes in writing
Inspection of TSP Facilities and
Performance
Can perform under guidelines in Section 7
Defective Performance
Authorized to direct TSP to correct or re-perform in accordance with Section
7
Constructive Weight
Approve in writing in accordance with Section 5
Indirect routing
Approve in writing. See details in this section
Use of alternative TSP
Approve in writing. No alternatives allowed for International. See details in
this section
Diversion and Re-consignment
Approve in writing
Temporary Non-use TSP and/or
Agent
Place TSP or agent in temporary non-use in accordance with procedures in
FMR Part 102-117 (41 CFR 102-117)
Refer TSP for Suspension or
Debarment
Refer TSP for suspension or debarment in accordance with procedures in the
FMR Part 102-117 (41 CFR 102-117)
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
26
BLIO Responsibilities and Authorities
Responsibility Authority and Actions Required
Termination of Performance
under the HTOS
Approve in writing termination of all or part of service. Termination is based
on a breach of the terms of tender, failure to complete a service, delay a
service or refuse a service, failure to perform in accordance with the GSA
tariff/Request for Offers (RFO) and/or other legal requirements.
Domestic terms include but are not limited to: non-payment of agent’s fees
and/or unreasonable TSP charges to agent, detention of a shipment due to
dispute, missing documentation and inability to perform service in a timely
manner. International terms include but are not limited to: non-payment of
charges by TSP to agents or other service providers, e.g. port agents causing
shipment to be detained or delayed and missing documentation.
See Section 2.17 Termination of Performance Procedures for further details
Proper Tarping
Place TSP in temporary non-use when shipments moved in linehaul without
proper tarping
Violation of HTOS or BL
Place TSP in temporary non-use, evaluate cure notice, and terminate the BL
for violation of the HTOS and/or BL’s terms
Lack of Incomplete Corrective
Action
Place TSP in immediate temporary non-use if TSP corrective action is
incomplete
Inventory Coding
Place TSP in immediate temporary non-use if TSP consistently uses mass
coding or miscoding
Improper Conduct
Place TSP in immediate temporary non-use if TSP personnel are reported
under influence of alcohol or drugs, use abusive language or engage in
improper conduct
Removal of Property from
Disapproved Facilities
Direct TSP to move shipment to Federal Government approved
warehouse. Cost paid by TSP. No cost to Federal Government
StorageinTransit (SIT)
greater than 50 miles at
Origin or Destination
Approve in writing. In excess of fifty (50) miles of origin or destination
charges for storage include: charges for storage at other TSP warehouse,
and charges involving use of trailers, vans, public warehouses and self-
storage units
Additional SIT Prior to the expiration of the initially authorized SIT days, provide to the TSP,
in writing, the number of additional days authorized for SIT
SIT at Origin Approve in writing in accordance with Section 5
Storage in Non-commercial
Facilities
Approve in writing in accordance with Section 5 storage in trailers, vans,
public warehouses, self-storage units or any other non-commercial
facility
Partial Withdrawal from SIT
Approve in writing prior to withdrawal and inform TSP of new billing
instructions
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
27
BLIO Responsibilities and Authorities
Responsibility Authority and Actions Required
Removal or Placement of
Property from or to
Inaccessible Locations
Approve in writing prior to performance. Inaccessible is defined as: Not
accessible by a permanent stairway; not adequately lighted; does not have a
flat continuous floor; or does not allow a person to stand erect
Filing of Claims incomplete or
non-performance of services
File in writing with TSP for shipment adjustment costs
Filing of ClaimsLoss or
Damage
File in writing with TSP unless waived by owner
TSP Request Excusable Delay,
Refusal or Failure
Decision by BLIO. Situations beyond control of TSP include but are not
limited to: Acts of God or the public enemy, strikes, freight embargos,
and unusually severe weather. TSP shall notify BLIO. Ordering Office
advises BLIO. If decision is that delay is inexcusable, BLIO shall notify PMO
Scheduling Service on Saturday,
Sunday or Holidays
Approve in writing prior to performance
Completion after 5:00 P.M.
BLIO, owner, or their authorized representative, approve in writing the start
of any service that cannot be completed by 5:00 p.m. on regular business
days. No liability on the part of the Federal Government will be incurred for
overtime labor or any other additional charge
Service Beyond Scope of HTOS
Authorize in writing scope and pricing prior to performance
Packing and Stuffing of
Containers
Authorize in writing packing and stuffing prior to performance at a location
other than the residence
Use of Third Parties
Authorize in writing in accordance with Section 5
Extension of Storage
Negotiate storage in excess of 150 calendar days in accordance with Section
5
BLIO Responsibilities and Authorities International Program Only
Responsibility
Authorities and Actions Required
Designation of Agents
Authorized to direct use of destination and origin agents
Use of Foreign Flag Shipping
Approve in writing in accordance with Section 5 and the RFO
Diversions and Reconsignment
Anything outside a 50 air mile radius of the address, US Embassy, Consulate
or municipality shown on the Bill of Lading
Taking Possession of Shipments
When TSP placed in worldwide
non-use status
Inspect local and port agent facilities for subject TSP. Terminate these
shipments and arrange alternative TSP and transportation to final
destination
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
28
SIT at a Foreign Location
Authorize and approve in writing in accordance with Section 5. TSP shall use
closest Department of Defense/Department of State approved storage
facility. Excess charges for TSP convenience will not be allowed
Reweigh of Shipment
Authorize in writing in accordance with Section 5
Payment of Release Fees and
Setoff
Pay any charges necessary to release a shipment and initiate setoff
procedures against the TSP for any overage
Extension of Storage
Negotiate storage in excess of 180 calendar days in accordance with Section
5
Transportation Service Provider (TSP) Table of Responsibilities 3.3
and Authorities
The table below summarizes authorities and responsibilities of the Transportation Service
Provider (TSP). This table is only a summary. Specific TSP responsibilities and authorities are
defined throughout the HTOS, especially in Section 5, Household Goods Services, and Section
11, Reporting Procedures. The TSP and its agents share in the execution of these
responsibilities. Although agents perform a vital role in this regard, the principal responsibility
for these requirements is on the TSP. The TSP is always responsible for the actions of its agents.
A TSP can request a waiver of a requirement or approval for a special service. All verbal
requests shall be followed up in writing.
Unless otherwise specified in the table below, all provisions are applicable to domestic and
international moves. Specific provisions for international are grouped at the bottom of the
table.
TSP’s Responsibilities and Authorities
Responsibility
Authority and Action Required
All Origin and Destination
Services
Responsible for performing or arranging for origin, linehaul and destination
services from the point of origin to final destination, as well as satisfactorily
settling any and all claims. TSP is responsible for following the rules of
CHAMP as identified in this HTOS, the GSA tariff, the RFO, and TSP is
responsible for the actions of its agents and subcontractors
Selection of Agents
TSP has a choice of agents, subject to agency control. (Refer to the current
RFO for restrictions). TSP shall have a resident agent in each state, offshore
location, country, and trust territory or US possession for which TSP submits
rates. General agents can be used
For Acts of Omission
For themselves and the acts of their agents including accessorial or
terminal services
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
29
Diligence and Reasonable Care
For themselves and their choice of agents who shall be sufficiently
knowledgeable, fit, willing and able to provide services under the
provisions of the HTOS
Direct Routing (Through
Shipping)
All shipments tendered are the responsibility of the TSP from origin
through destination. Indirect routing or transshipping is not allowed unless
waived by BLIO
Errors in shipment
If TSP ships the wrong property or ships to the wrong destination, TSP is
responsible for expedited return of the property including air transportation
Shipment Refusal
TSP shall refuse shipments for which they have no rates on file or are
outside their scope of operation
Shipment Routings
TSP shall determine optimal shipping routes
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
30
TSP’s Responsibilities and Authorities
Responsibility
Authority and Action Required
Shipment Tracing
TSP shall trace and annotate documentation and notify BLIO within the
required time noted in HTOS Section 5.10.1. TSP shall keep records in
accordance with Sections 5 and 10 including the date of the requests, time
received, name of the requestor, and the date and time status provided
SIT
Mandatory use of TSP’s agent facility within fifty (50) miles of origin,
destination or installation shown in the “Consignee Block” of the Bill of
Lading. Outside the fifty (50) miles requires BLIO approval
GSA Form 3080
TSPs are required to initiate an electronic GSA Form 3080 in the
Transportation Management Services Solution (TMSS) system for every
CHAMP shipment
Complaints and Inquiries
TSP establishes procedures for receiving and responding to complaints and
inquiries from the BLIO and the owner or their authorized representative.
TSP shall, at a minimum, provide a published phone number and written
record in the file
Document Preparation and
Annotation
Properly preparing and annotating the shipping, billing and claims
settlement documents and any other documentation required by the HTOS
Document Distribution See Section 5
Claims
Provide to owner all reasonable and necessary assistance in preparation
and filing of claims, including the forms, assistance in filling in forms,
inspection of damaged property and obtaining estimates
Settlement
Provide to owner an item by item analysis of the settlement including
denials or compromises
Appeal Procedures
May exercise for issues involving revocation of approval, temporary non-
use, suspension and debarment, corrective actions, performance reports
and claims
Claims for Additional Charges
Additional charges for transportation or accessorial charges shall be
presented to the shipping agency with full documentation and explanation
Quality Control Program
All documentation and operating procedures available upon request for
review and inspection in sufficient detail of every facet of the traffic
management system. For example, routing, tracing, billing, packaging,
employee training and supervision and agent supervision. Standards shall be
equal to or greater than those of the HTOS
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
31
TSP’s Responsibilities and Authorities
Responsibility Authority and Action Required
Assignment of Bills
TSP may not subrogate invoices for service rates and charges to third
parties except to a bank for collection
Equipment
Maintain in good operating condition with clean and sufficient pads, covers
and protective equipment to ensure safe transit of household goods
Facilities
Maintain equipment, facilities, operations and personnel adequate for
performing services
Maintenance of Records
Abide by 28 USC 2415 and 41 CFR 102-118 with regard to retention of
transportation shipping documents. Electronic and physical data imaging
systems (e.g., scanning or microfilm) may be used for most business
purposes as long as hard copies are maintained and provided when
requested. TSP is responsible for quality, indexing and retrieval of these
records
Employees
Hire and train qualified personnel. Neat appearance, in uniform, with valid
company IDs. IDs shall have photo, employee name and signature. No
parolees, convicts, or prison labor permitted. Remove any employee under
influence of drugs or alcohol or who is abusive
Use of Alternate TSPs
Request for alternate made by TSP to BLIO in writing. Approval by the BLIO
required. Alternate shall be an approved CHAMP TSP. The TSP shall perform
services to the same standards as the TSP and is bound by the requirements
of the HTOS
TSP’s Responsibilities and Authorities International Program Only
Responsibility Authority and Action Required
Open Routing Exception
TSP shall not use busy ports during peak season that could delay
shipments
Personnel IDs
Photo ID with company name and logo, employee name, company address,
company unique employee ID number, employment date and employee
signature. Expired documentation will not be accepted
SIT at Foreign Locations
TSP is required to use agent’s facility nearest the origin, destination city or
installation shown on the “Consignee Block” of the GBL regardless of fifty
(50) mile radius
Ocean Terminal Port Agent
Facility Standards
Meet national/host country standards and codes with respect to the fire
safety, prevention and protection requirements and storage of combustible
materials. Facilities are maintained and used in accordance with generally
accepted warehousing practices
Property Release to Shipping
Agency
TSP shall release shipment if demanded by agency. All property shall
be clearly identified on the ocean bills of lading/manifests or other
documentation for ease in tracing and action
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
32
TSP’s Responsibilities and Authorities International Program Only
Responsibility
Authority and Action Required
Agents
Agency may designate which origin and destination agents TSP shall use
Agent Staffing
Manned during normal working hours with booking and servicing agents.
One agent employee may support up to three (3) TSPs. Two agent
employees are required for four (4) or more TSPs
Agent Agreement
Contract, in English as necessary, is required prior to effective date of
accepted rates. Terms and conditions of HTOS flow down. Shall include this
clause:
“By acceptance of this contract/agreement/order/reimbursement schedule,
I recognize that property being transported hereunder is Federal
Government sponsored personal property and, as such, will not be detained
by my firm under any circumstances. Further, I guarantee representatives of
the Federal Government free access to any facilities, including those of my
agents, during normal working hours for their lawful purpose of inspecting
and removing TSP containers in which Federal Government sponsored
personal property is shipped.
Agent Use
TSP upon request furnish agent list to BLIO.
Change of agent may be subject to agency inspection and approval of
PMO
Agent Termination
Whether by Federal Government or TSP action, upon termination TSP shall
make temporary arrangements for interim destination services with
another local agent
Termination by Agent
In the case of agent’s voluntary withdrawal from or termination of its
agency agreement with TSP, TSP shall make immediate temporary
arrangement for interim destination services
Dispute
Any party that makes a claim shall enter a sixty (60) calendar day
discussion to reach an agreeable settlement without litigation. All
parties still have the right to litigation or other administrative remedies
Owner Responsibilities and Authorities 3.4
The table below summarizes authorities and responsibilities of the owner with respect to the
shipment of their HHG. This table is only a summary. At the time of the
pre-move survey, the
TSP shall provide the owner a copy of GSA’s Your Rights and Responsibilities”. This is available
from the GSA Household Goods Transportation website.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
33
Owner Responsibilities and Authorities
Responsibility Authority and Action
Limitation of Authority
Owner cannot make any agreement with the TSP which shall diminish the
rights or increase the obligations of the Federal Government, except for
reweigh service requests
Service Dates
Owner will set specific dates with TSP for pre-move survey, packing, loading,
delivery and, if applicable, delivery from storage-in-transit, unless otherwise
established by BLIO
Release of Property
Owner will release to the TSP only that property that legally belongs to, and
may be shipped by, the owner
Accessibility of HHG
Owner will make sure all property to be shipped or placed at destination shall
be in accessible areas with permanent stairways, adequate lighting, a flat
continuous floor, and is of sufficient height for a person to stand erect
Disassembly and Reassembly of
Property
Owner will be responsible for disassembly and reassembly of ice makers,
swing sets, outdoor playground equipment, television and radio antennas,
satellite dishes, storage sheds, and other similar items.
Appliance Servicing
Owner will arrange for the disconnecting or reconnecting of gas and/or
electric washers/dryers, and draining of water hoses and draining/filling
water beds.
Specialized Servicing
Owner will arrange for the disassembling, reassembling, or servicing of articles
that require special servicing or services of a technician or craftsman such as a
grandfather clock, audio, home entertainment or other electronic equipment,
gas dryers, wall units/room electric/pipe organs, hot tubs, pool tables. (Refer
to HTOS 5.2.5 which provides discretion to the BLIO to approve such services in
writing.)
Excess Valuation
Prior to commencement of services, the owner is authorized to establish
a level of service or declared value in excess of that established by the
Federal Government.
Adverse Weather Conditions
In cases of bad weather that could be detrimental to the owner’s personal
property, service should be suspended until better weather unless
approved in writing by the owner and TSP.
Snow Removal
Unless it is for TSP convenience, snow removal is the responsibility of the
owner. If a TSP runs into issues with this, they are to immediately contact
the agency’s BLIO.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
34
Owner Responsibilities and Authorities
Responsibility Authority and Action
Document Preparation and
Annotation
Owner will:
Verify the inventory listing and condition of items at pick-up
Verify the inventory listing and condition of items at delivery
Note loss and/or damage on delivery documents with TSP
Prior to shipment packing, obtain independent third party
appraisals of high-valued or antique property and give to TSP
Provide TSP a list of extraordinary (unusual) value property prior to
packing, loading and pick-up of HHG
Inspection and Acceptance
Owner will inspect services in the absence of authorized GSA
representative, the employing agency, or the BLIO. The owner’s report of
inspection (as documented by owner’s signature on the BL (GBL if
international) and a joint inspection at delivery) will be administratively
final
Claims
The owner may file claims with TSP for loss of or damage to property
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
35
Offers of Service
Overview 4.1
GSA will issue a Request for Offer (RFO) annually to all Transportation Service Providers (TSPs)
approved to participate in the Centralized Household Goods Traffic Management Program
(CHAMP). During the RFO process, TSPs may submit offers to provide the Household Goods
(HHG) transportation services covered by this Household Goods Tender of Service (HTOS). The
filing of rate offers is restricted to an approved TSP’s scope of operation. The scope of
operation is determined during the application process described in Section 2 of this HTOS
which also details the process for increasing or reducing the scope. Rate offers outside the
TSP’s approved scope of operation will be rejected during the RFO period.
Geographic Coverage 4.2
The geographic areas included in a TSP’s scope of operation are defined in the RFO.
Additionally:
Rate offers for domestic service (with the exception of Alaska) shall be for all points
within the defined service areas for interstate and for the full state for intrastate
offers.
For intrastate shipments regulated by “State authority” within the meaning of 49
USC 14710(d), GSA’s domestic tariff applies to the extent that GSA’s rates are lower
than the rates under the regulated state’s tariff. In the event that GSA’s rates are
higher than the rates under the regulated state’s tariff, the state’s tariff will govern
and a copy of the pricing pages from the regulated state’s tariff shall be submitted to
the agency’s prepayment auditing division.
Rate offers for service within Alaska or between Alaska and all other points defined
as domestic will include only those points identified in the RFO.
Rate offers for all international service may be between international areas or
between international and domestic areas. In either case, offers for international
service shall be for all points within the defined service areas and/or countries.
Annual RFO Process 4.3
The RFO provides instructions and timing for the filing and acceptance of offers and will be
issued by the Program Management Office on an annual basis, unless changes in the program
or other factors require the issuance of different instructions. Except as provided below, all
terms, conditions, and instructions are contained in the RFO. In general, the RFO:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
36
Provides special instructions that amplify the information in the HTOS
Solicits rates for domestic and international HHG services
Provides details on the computation of the GSA Industrial Funding Fee (IFF)
Provides special agency provisions that apply to the HHG shipments of a specific
agency
Provides criteria for the evaluation and acceptance of rate filings
Provides technical details on the rate filing process.
One-Time-Only (OTO) Shipments 4.4
An OTO shipment is a particular shipment, route, or requirement with unique specifications
that requires solicitation by an agency of a special type of rate offer from current CHAMP TSPs.
This provision applies to both domestic and international services under this HTOS. An OTO
shipment shall include the mandatory terms and conditions in writing that govern the use of
GBLs and BLs (41 CFR 102-118.140) and must also state that the provisions of CHAMP and any
agency-specific terms, conditions and/or specialized requirements apply. For OTO rates used in
conjunction with CHAMP shipments, specifically Items 1, 2 and 3 below, OTO rates shall be all
inclusive and include all charges for the transportation, accessorial (to include fuel), GSA’s IFF
and full replacement valuation, plus other services needed to support the unique nature of the
OTO shipment. When an agency solicits OTO rates, it should solicit a minimum of 3 or more rate
offers to make a best value determination, however, the agency may consider the rate offers if
less than 3 are received. An agency may consider such factors as pricing, timeliness of
pickup/delivery and/or the TSP’s CSI score to determine best value.
OTO rates under CHAMP can be used for:
1. A single shipment with a unique delivery timeline, shipment characteristic, or
origin/destination combination (all-inclusive pricing)
2. A group of shipments with the same or similar requirements (all-inclusive pricing)
3. Any and all modes of shipment (HHG, containerized, UAB, POV, etc.) when there are no
rates or very limited rates (fewer than three) on file (all-inclusive pricing)
4. A shipment outside of a CHAMP TSP’s authorized scope of operation if the agency and
TSP have a Memorandum of Agreement (MOA) for Move Management Services (MMS)
and there is no pricing structure identified in the MOA for OTO shipments. If an agency
and MMS Provider have instituted an MOA for transportation services and a pricing
structure for OTO shipments is identified within the language of the MOA, the MMS
Provider may use the agreed upon pricing.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
37
5. A shipment outside of a CHAMP TSP’s authorized scope of operation when a TSP has
obtained approval from the ordering agency in advance. The TSP must include the
agency approval as documentation supporting the invoice.
For 1, 2, and 3 above, OTO rates shall be solicited in the following ways:
Solicit rate offers directly from CHAMP TSPs. An agency should communicate its
requirements in writing to TSPs directly via email or fax.
An agency that handles household goods (HHG) shipments for another agency may
solicit an OTO on the other’s behalf. Either agency may require the use of an existing
list of CHAMP TSPs with whom it already does business.
Agencies are encouraged to use CHAMP TSPs with approved rate offers inside the TSP’s scope
of operation for its respective OTO shipments. For 4 and 5 above, the acceptance and
movement of a shipment by the TSP outside of its approved scope of operation shall constitute
an agreement by that TSP to perform the required services (linehaul, accessorials, SIT and/or
UAB), equal to or below the average of the 3 lowest rate offers (percentages) on file for the
required lane (excluding the lowest in the given lane). For POV shipments, the average of the 3
lowest charges shown in TMSS for the required lane (excluding the lowest in the given lane) is
the agreed upon not-to-exceed (NTE) charge. If the agency is unable to secure a TSP within
those pricing parameters then the agency may solicit rates as described for 1, 2, and 3 above. If
a TSP is approved for a traffic lane and did not file rates for that lane, that TSP may not provide
an OTO rate offer. To present an OTO rate offer under CHAMP, a TSP must be approved for the
applicable program, i.e., domestic or international.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
38
Example of NTE charge:
All OTO shipments handled by a CHAMP TSP must be reported to the PMO via quarterly
shipment reports. An IFF is owed on each shipment. OTOs have the same transportation
documentation and legal compliance requirements as any shipment under CHAMP. OTOs must
meet all the requirements for pre- and post-payment transportation audits (FMR 102-117 &
102-118).
If a TSP provides OTO services to an agency in conjunction with its regularly filed rate offer, the
rate offer and OTO portion must be supported by paid receipts, weight tickets, etc. as identified
in HTOS Section 8.1.1., to satisfy both pre and post-payment audit requirements.
DOMESTIC EXAMPLE
Displayed in TMSS Low in Lane AAAA BBBB CCCC DDDD EEEE Low 3 Total Low 3 Avg
Surface % 36 37 44 37 57 39 113 38
Transportation $6,629.37 $6,874.90 $8,102.56 $6,874.90 $10,496.50 $7,181.81 $20,931.61 $6,977.20
SIT % 42 43 55 45 55 46 134 45
SIT - 60 Day $3,450.80 $3,642.51 $4,518.91 $3,697.29 $4,518.91 $3,779.45 $11,119.25 $3,706.42
Total $10,080.17 $10,517.41 $12,621.47 $10,572.19 $15,015.41 $10,961.26 $32,050.86 $10,683.62
INT'L EXAMPLE
Low in Lane VVVV WWWW XXXX YYYY ZZZZ Low 3 Total Low 3 Avg
Surface % 170 170 170 170 172 177 510 170
Transportation $10,877.28 $10,877.28 $10,877.28 $10,877.28 $11,005.24 $11,325.16 $32,759.80 $10,919.93
SIT % 100 100 200 200 200 100 400 133
SIT - 60 Day $465.00 $465.00 $930.00 $930.00 $930.00 $465.00 $2,790.00 $930.00
Total $11,342.28 $11,342.28 $11,807.28 $11,807.28 $11,935.24 $11,790.16 $35,549.80 $11,849.93
UAB Low in Lane VVVV WWWW XXXX YYYY ZZZZ Low 3 Total Low 3 Avg
% 697 845 927 951 935 905 2677 892
UAB $995.90 $1,324.53 $1,358.82 $1,335.96 $1,293.10 $3,953.59 $1,317.86
Total
POV Low in Lane VVVV WWWW XXXX YYYY ZZZZ Low 3 Total Low 3 Avg
Cat 1 POV
Flat Fee $3,800.00 $4,000.00 $4,050.00 $3,864.00 $4,198.00 $3,825.00 $11,689.00 $3,896.33
Total $3,800.00 $4,000.00 $4,050.00 $3,864.00 $4,198.00 $3,825.00 $11,689.00 $3,896.33
Discard the lowest
Select the next lowest three and average. Round up
or down as appropriate.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
39
Household Goods Services
Scope of Service 5.1
This section discusses the performance requirements for the shipment and storage of an
owner’s Household Goods (HHG). The Bill of Lading Issuing Officer (BLIO), or the owner, or a
properly authorized representative, shall establish firm service dates in conjunction with the
Transportation Service Providers (TSPs) accepting shipments offered under this Household
Goods Tender of Service (HTOS). Dates establish the timeline for the prompt performance of all
necessary origin and destination services for domestic and/or international shipments including
HHG, Unaccompanied Air Baggage (UAB), Privately Owned Vehicle (POV) and Storage-in-Transit
(SIT).
5.1.1 General Services to be Furnished
Services to be furnished for all CHAMP shipments include:
On-site pre-move surveys (telephonic or virtual in limited approved cases)
Packing at origin residence using proper materials, e.g. cartons, containers, padding
Inventorying, loading and debris removal at origin
Shipment or transportation of property from origin to destination
SIT when required
Delivery to residence
Unpacking and debris removal at destination
Removal and placement of each article in the residence warehouse, or other
building
Disassembly and reassembly of appliances and other approved property, including
hiring a third party if required and approved, to perform the service
UAB shipments, i.e., preparation, shipment and delivery of UAB.
Shipment of POV, i.e., preparation, shipment, and delivery of POV
These services shall be performed on, before or after the date shown on the Bill of Lading (BL)
or Government Bill of Lading (GBL) as appropriate. The required delivery date noted on the BL
or GBL will not be construed by the TSP as a request for expedited service unless specifically
authorized by the BLIO. The physical transfer of individual shipments from one linehaul vehicle
to another will be held to a minimum. TSPs shall maintain continuous control of shipments and
shall be responsible for monitoring and tracing to ensure prompt completion of all services.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
40
In those instances when a TSP has the capability, it may make available (at no cost to Federal
agencies) electronic communications for such purposes as shipment booking, tracing and claims
settlement information.
5.1.2 Additional Scope of Service for Domestic Shipments
Domestic shipments may be moved via a container at either the specific request of the agency
or for TSP convenience. If a domestic shipment is moved by container for TSP convenience, the
TSP must notify the agency of its intent to containerize the shipment (see RFO for application of
rate offers to apply). All provisions applying to a regular shipment moved in a moving van will
also apply to containerized shipments. Upon moving a shipment via a container (either at the
TSPs discretion or when specifically requested by an agency), the TSP agrees to use best
commercial practices in selecting containers to safeguard movement of personal property. All
containers must meet Federal Government/Military specifications when required. Any TSP
owned or leased commercially designed shipping containers are authorized provided they meet
or exceed Military Specification PPP-B-601.
Any shipments moving via containerized methods must contain security seals. All exterior
household containers/cartons must be sealed with accountable seals at the owner’s residence,
unless containerization at the warehouse is approved by the BLIO, in writing. Applicable seal
control numbers must be entered on the inventory and cross referenced to each container
used. The owner must initial the inventory attesting to the correct seal numbers listed on the
inventory. Wooden containers must have a minimum of four seals per containers and seals
must secure the access overlap door and side panels. Commercially designed shipping
containers of permanent structure must be locked and sealed using a commercially approved
tamper-evident device. All containers used for shipments of household goods must be TSP
packed and cannot be left unsecured or outdoors.
5.1.3 Additional Scope of Service for International Shipments
Unless directed otherwise by the employing agency, for international shipments, the TSP shall
be required to:
Place HHG in Type II containers at origin
Provide surface transportation to the ocean carrier’s terminal
Transfer goods to sea shipping container, if necessary
Provide transportation of shipping containers to port of debarkation
Transfer goods loaded in Type II containers from sea containers to motor TSP, if
necessary
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
41
Deliver HHG into storage or to destination residence or place Type II containers in
sea containers at origin residence and transport to destination residence or storage
facility. These services supplement the general services to be provided to all CHAMP
shipments. See also those provisions applicable to international shipments only
below.
General Provisions for HHG Shipments 5.2
This section discusses the general provisions for the transportation of HHG. They apply to all
domestic shipments. They also apply to all international shipments subject to the
supplementary procedures in Section 5.3 below.
All communication with the Federal Government for the purposes of shipping, booking, tracing
and settling claims shall be in writing unless waived by the BLIO or Program Management Office
(PMO). Electronic communications are preferred, if available.
5.2.1 Pre-Move Survey
The TSP shall perform a pre-move survey of the HHG to be transported. All surveys are to be
conducted onsite at the primary pick-up location. Upon request of the TSP, in extraordinary
circumstances, the BLIO may waive this requirement in favor of a virtual or telephone survey.
5.2.1.1 Conducting the Survey
Appointments shall be made with the owner or their authorized agent, and, if changes need
to be made, timely communication is required. The survey will determine items to be
shipped, approximate weight, and materials needed to pack and move the shipment. All
major items of furniture, appliances and equipment should be noted. Special packing
materials needed for fragile items, flat screen televisions, front load washers and dryers or
other special materials shall be noted. The scheduled dates for packing and pick-up will be
determined at this time. At the time of the survey, the TSP shall provide the owner or their
agent a copy of GSA’s “Your Rights and Responsibilities”. This is available from the GSA
Household Goods Transportation website. Upon completion of the survey, the owner or their
agent will be provided a signed copy of the pre-move survey including the TSP’s estimated
weight and other documentation.
5.2.1.2 Establishing Pick-up Date
TSPs will be provided at least five (5) business days advance notice when tendered shipments.
Under unusual circumstances, TSPs may agree, but are not obligated, to accept pick-ups on less
than five (5) business days notice. When shipments are accepted with less notice, the TSP is
obligated to the agreed pick-up date.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
42
For domestic shipments, the owner or his authorized representative and the TSP
shall establish and agree to a pick-up date.
For international shipments, the BLIO and the TSP shall establish and agree to a pick-
up date.
5.2.2 Packing
The TSP is responsible for packing HHG shipments in a professional manner. All items will be
packed so as to prevent damage or loss of personal property. The packing will be done in such a
manner as to minimize weight. The TSP shall pack efficiently and effectively using the smallest
cubic measurement producing packages that will withstand normal movement without damage
to the transporting vehicle, liftvan/container, or contents.
The TSP has the responsibility to inspect all pre-packed goods to ascertain the contents, and
their condition, and that only articles not otherwise prohibited by the provisions of CHAMP and
this HTOS are contained in the shipment. Furthermore, when it is determined by the TSP that
pre-packed goods require repacking, such packing will be performed by the TSP.
5.2.2.1 Container Requirements
The number and weight of containers will not be greater than necessary to accomplish efficient
transport.
5.2.2.1.1 Original Containers
At the owner's request, articles such as electronic equipment and computer equipment and
peripheral devices (e.g., printers, modems, external drives, etc.) will be packed in original
containers by the TSP when furnished by the owner and if the containers are in good condition
for shipping purposes. When original cartons are utilized, the provisions of Section 5.2.2.1.2
below do not apply.
When the original containers are not available and, when necessary to protect electrical
equipment for safe transportation or during SIT, such equipment will be completely wrapped in
paper or unicellular polypropylene foam and packed in a carton with enough padding to provide
insulation necessary to prevent contact of one article with another and to eliminate
movement of any article in the liftvan/container. When packing in a carton is not necessary, the
items will be properly wrapped and padded for protection.
5.2.2.1.2 Cartons
Cartons of solid or corrugated fiberboard will be used for packing linens, books, bedding,
lampshades, draperies or other similar articles. After packing, cartons shall be sealed by
taping lengthwise at the joint on top and bottom. The inside dimensions of the carton
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
43
(length, width, and depth totaled) will not exceed seventy-five (75) inches with a weight
limitation of sixty-five (65) pounds. All corrugated cartons shall be stamped with a
manufacturer's certificate indicating name of manufacturer, minimum combined weight of
facings, size limit, gross weight limit and information indicating type of carton. Cartons lacking
such certification are not authorized for use. Egg crates, fruit or vegetable crates, tea crates
and similar type boxes will not be used, even when packed by the property owner. Overflow
boxes will not be of triwall or corrugated cardboard construction.
5.2.2.1.3 Barrels, Fiber Drums, and Cartons
Wood barrels, fiber drums or cartons with a capacity of not less than five (5) cubic feet are to
be used for packing glassware, chinaware, bric-a-brac, table lamp bases and other fragile
articles. When packing fragile items has been completed and space is left in a dish pack,
such space may be used for packing other lightweight items. These containers will not
contain more than 120 pounds. Corrugated containers may be used instead of barrel or
drum-type containers. No more than 120 pounds of material will be packed therein. The
sum of the interior horizontal and vertical girths will be not less than 157 inches for wooden
barrels, fiber drums or other drum-type containers. The cube of corrugated containers will
be determined by actual measurements. All barrels or fiber drums will be securely headed
and marked “This End Up.
5.2.2.1.4 Crates
Except for the packing of grandfather clocks, glass and marble tabletops, projection
televisions and pool table slate, the use of crates must be authorized by the BLIO. See the
GSA tariff Item 105 for domestic crating of flat panel televisions exceeding 60 inches and
HTOS Section 12 for international crating requirements.
5.2.2.2 Packing Materials
TSPs will only use new materials in sufficient quantities and of sufficient quality to protect the
owner’s property during packing, shipping, storage and unpacking. The use of damp, wet or
unclean packing is prohibited.
5.2.2.2.1 Wrapping
Wrapping paper or unicellular polypropylene foam will be new, clean and appropriate for the
purposes intended. Each item of silverware, silver ornamentation or brass that is not coated to
prevent tarnishing will be completely wrapped in unicellular polypropylene foam or non-tarnish
tissue paper.
5.2.2.2.2 Paper, Waxed or Treated
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
44
All waxed paper used will be manila wax or equivalent. Treated paper may be used if it is
butcher type paper.
5.2.2.2.3 Unicellular Polypropylene Foam
All unicellular polypropylene foam wrapping material will be new, clean and will conform to
Federal Specification PPP-C-1797A.
5.2.2.2.4 Padding
New and good quality used-wood excelsior pads, unicellular polypropylene foam, shredded
paper pads or other equally suitable material will be used when required.
5.2.2.2.5 Filler Material
Good quality wood excelsior pads, wood wool excelsior pads, shredded paper pads, cellulosic
(bubble pack, etc.) cushioning material, fiberboard, corrugated fiberboard, unicellular
polypropylene foam, unprinted newsprint, and/or kraft paper will be used as a filler.
5.2.2.3 Marking Requirements
All packed or wrapped items shall be marked on the exterior in general terms as to the nature
of the contents. Each carton or other piece of the shipment shall be identified with an
inventory number that will be recorded on the inventory form.
If a shipment will be going into SIT, each carton or piece of the shipment shall also be identified
with a lot number and last name of the owner.
5.2.2.4 Books
Books will be placed in cartons. All books of similar size will be packed together in rows. Pads of
solid or corrugated fiberboard will be inserted between rows and packed tightly, wedged with
pads or paper, if necessary, to fill out the carton and prevent chafing. Books normally will not
be packed more than two (2) rows high in a book carton.
5.2.2.5 Fragile items
Use of clean bubble type or other modern method of packing is required for the packing of
glassware, chinaware, bric-a-brac, table lamp bases and other fragile articles. Packing of fragile
items shall be such as to keep the articles safe from the normal hazards of transportation. Use
of excelsior or shredded paper is not acceptable.
5.2.2.6 Kitchenware
All kitchenware will be padded and packed into cartons. Kitchenware shall not be packed with
other items.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
45
5.2.2.7 Linens, Clothing, and Draperies
Linen, clothing, draperies and similar items may remain in drawers, chests, dressers, trunks,
etc., when considered safe for carriage. If considered unsafe for carriage, these items will be
packed carefully into new cartons which will be properly sealed at residence.
This provision applies to domestic shipments only.
5.2.2.8 Use of Wardrobes
On domestic door-to-door shipments, clothing normally on hangers will be hung in wardrobes.
This provision applies to domestic shipments only. See Section 5.3.11.3 below for the use of
wardrobes for international shipments.
5.2.2.9 Mirrors, Pictures, Stone Table Tops
Subject to the restriction contained in Section 5.2.2.1.4 above, mirrors, pictures and paintings,
both glass-faced and non-glass-faced, glass, or stone table tops and similar fragile articles will
be wrapped and packed in a crate, if authorized by the BLIO, or suitable fiberboard carton.
When more than one article is packed in any one crate or carton, a divider will be provided. No
more than four (4) articles will be packed in any one crate or fiberboard carton. Stone or marble
tabletops will be packed separately. Small pictures, paintings, mirrors and similar articles will be
carefully packed into cartons and properly sealed at residence.
5.2.2.10 Lampshades, Ornaments
Lampshades, ornaments, small toys and other small items easily crushed will be wrapped and
placed in cartons and will be insulated from the carton walls and from other items.
Lampshades will be wrapped individually with new paper or new unicellular polypropylene
foam, placed in cartons and cushioned to prevent shifting or damage.
5.2.2.11 Mattresses
Mattresses will be placed in new mattress cartons or plastic bags at the residence and sealed
with tape. Plastic bags, if used, shall have a minimum thickness of 3 mils, and may only be used
when a direct delivery address has been designated on the BL. Memory foam, Tempur-Pedic or
comparable mattresses will be shipped utilizing best commercial practices and in accordance
with manufacturers’ instructions. Crating is not authorized for shipping mattresses unless
approved in writing by the BLIO.
5.2.2.12 Rugs and Pads
All rugs and rug pads will be properly rolled and not folded. Rugs will not be folded or bent to
an extent that may cause damage to the rug.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
46
5.2.3 Surface Protection
All articles having surfaces liable to damage by scratching, marring, soiling or chafing will be
wrapped at time of loading at residence in textile or paper furniture pads, covers (other than
burlap) or other acceptable wrapping materials. When storage of these articles is necessary,
they will be afforded the same protection against damage.
5.2.4 Appliance Servicing
Appliance servicing includes the servicing and re-servicing of household appliances and other
articles which have free moving parts, mechanisms, attachments or accessories which, if not
properly serviced, might be damaged or rendered inoperative during transit. Each appliance
serviced will be appropriately labeled to indicate that it must be serviced at destination before
use (reversing the process performed at origin).
Appliance servicing will not include disconnecting or reconnecting appliances (including
personal computers and related peripheral devices), repairing articles, removal or installation of
radio/television antennas or air conditioners, wiring, gas connections, plumbing service,
preparing audio equipment for transport, or dismounting and remounting home entertainment
systems. This includes any special service or labor (plumbing, electrical, carpentry, gas or
ventilation connection, etc.) required to DISCONNECT or RECONNECT such appliances and other
household articles from or to the premises; and/or any preparation of article(s) by a third party
in order to permit the safe transportation of the article(s) which IF NOT PROPERLY SERVICED
prior to loading, could be damaged in or incident to transit. At the request in writing of the
BLIO, the TSP will provide such special services or labor subject to the TSP’s ability to furnish
qualified personnel.
5.2.4.1 Washers
Washers requiring servicing will be secured with washer kits, washer packs, washer locks or
special plastic inserts. The use of sheet fiberboard/cardboard is prohibited.
5.2.4.2 Appliances and Electrical Equipment
Appliances and electrical equipment requiring other servicing will be serviced in accordance
with the best prevailing industry shipping practices.
5.2.5 Items of Unusual Nature
Items of unusual nature include, but are not limited to, German shranks, grandfather clocks,
waterbeds with attached wall units, steel shelving, pool tables, elongated work tables and
counters. These items may require special service by a third party to be prepared for safe
transportation. This third party service, including disassembly and reassembly, must be
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
47
approved in advance and in writing by the BLIO. TSP shall not perform these services unless
requested and approved and in writing by the BLIO.
5.2.6 Disassembly and Reassembly for Transportation
Except as provided in Section 5.2.5 above, the disassembly and reassembly of property such as
beds, waterbeds and sectional bookcases for shipment shall be performed by the TSP. The
owner is responsible for draining waterbeds and for detaching and reattaching appliances to
water and gas lines.
The TSP shall disassemble at point of origin all items of personal property which, in the
judgment of the TSP, requires disassembly to ensure safe delivery at destination. Disassembly
will be noted on the inventory form at origin.
The TSP is not responsible for removing any outdoor article embedded in the ground or secured
to a building, nor the disassembly or assembly of any outdoor articles such as steel utility
cabinets, swing sets, slides, sky rides, jungle gyms, television and radio antennas or other
outdoor articles of similar nature. If items are disassembled by the owner, it will be indicated
on the inventory form.
5.2.6.1 Hardware
All nuts, bolts, screws, small hardware and other fasteners removed from articles by the TSP in
the preparation for shipment will be placed in a cloth bag or similar durable container and
securely attached to the article from which they were removed and will be so noted on the
inventory. In the event that hardware that was removed during disassembly is missing during
reassembly, the TSP shall be required to furnish replacements.
5.2.6.2 Items Removed From Furniture
Legs and other articles removed from furniture will be properly wrapped, bundled together and
identified, e.g., “Dining room table legs, six each”, and listed as a separate item on the
inventory.
5.2.7 Preparation of Shipment Inventory
Inventory forms will be of multiple copy design, shall specify the name and address of the TSP,
and contain an explanation of the exception symbols used to describe the condition of the
goods. In addition, there shall be space for indicating the name of the owner and the date
of
shipment. The same inventory prepared at origin will be used to verify condition and count
upon delivery of the shipment.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
48
5.2.7.1 Preparation of Origin Inventory
The TSP shall, in conjunction with the owner or their authorized agent, prepare an inventory
listing all articles received for shipment and their condition at origin. The inventory should list
clearly and legibly each article of HHG to the extent necessary to properly identify it. Words
such as “household goods” or other overly general descriptive terms will not be used.
An automated inventory may be used if completed at the place of pick-up when the
appropriate descriptive information is recorded and copies are provided as required.
Each copy of the inventory of the shipment will bear the signature of the owner, or the
owner's
agent, together with the signature of the TSP's representative certifying its accuracy
and
completeness.
5.2.7.1.1 Listing of cartons and contents
All cartons shall be marked to clearly identify the size of the carton and its contents. The
same general identification of contents must also be shown on the inventory. Nothing herein
shall be construed as prohibiting the TSP from preparing a detailed or itemized list of carton
contents. Each article shall be identified with an inventory number and such numbers shall be
recorded
on the inventory form.
5.2.7.1.2 Preparation of Inventory for Overflow Items
A separate inventory will be prepared for overflow items, one copy dispatched immediately to
the BLIO and one copy to the owner at the time of delivery.
5.2.7.1.3 Preparation of Inventory for High Risk Items
Unless specifically authorized by the BLIO, the inventory prepared in accordance with this
section will not contain a listing of high risk items.
5.2.7.1.4 Listing of Firearms
For all firearms bearing a serial number being shipped pursuant to this HTOS and packed in the
original container or a TSP-packed container, the TSP shall place the serial number on the
corresponding line in the “condition at origin” column on the descriptive inventory.
5.2.7.1.5 Annotation of Inventory upon Change in Custody
The TSP shall annotate the inventory to show any overage, shortage, and damage found,
including visible damage to external shipping containers, every time custody of the property
changes from a TSP to a warehouseman or from one TSP to another.
5.2.7.1.6 Exceptions to the Condition of Goods
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
49
Exceptions to the condition of the goods shall be recorded specifically for each article and
brought to the attention of the owner before the goods are removed from the residence.
General terms, such as marred, scratched, dented, worn, torn, gouged, etc., shall not be used
without supplemental description as to the degree and location of the exception. If the
owner
disagrees with the TSP’s description of the condition of an item, the disagreement will be
noted on each copy of the inventory.
5.2.7.1.7 Omission of an exception symbol
Special care shall be exercised to ensure that the inventory list reflects the true condition of the
property. Omission of an exception symbol will indicate the article is in good condition except
for normal wear.
5.2.7.2 Preparation of Destination Inventory
When unloading and unpacking articles at the destination residence, the TSP shall use the same
inventory prepared at origin to:
Verify delivery at destination
Inspect each article for damage
Check the inventory against possible loss of or damage to the HHG.
This inspection will be done in conjunction with the owner or their authorized representative.
A record will be made of any difference in count or condition from that shown on the inventory
list prepared at origin and such record will be jointly signed by the TSP and the
owner or their
authorized representative. The record of count and condition will be
indicated on the
inventory form, other delivery document, or the form prescribed by the
shipping agency.
Discrepancies will be noted on the last page of the inventory. If articles are missing, every effort
will be made to locate these items and forward them to the
owner by expedited means, at no
additional cost to the Federal Government or the owner.
5.2.7.3 Receipt of Firearms
TSPs who deliver firearms in interstate or foreign commerce shall obtain a written
acknowledgment of receipt from the recipient of any package containing a firearm.
5.2.8 Pick-up and Delivery Services
When a shipment is accepted at origin, the TSP agrees to meet the required pick-up and
delivery dates on the BL unless the BLIO provides other instructions. The shipment will be
moved according to the transit times in HTOS Section 10 unless otherwise modified in the RFO.
Expedited service is not permitted unless directed in writing by the BLIO.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
50
Pick-up may be performed by the TSP's local agent with transfer to a linehaul agent at the origin
terminal facility.
Pick-up and delivery will be performed on weekdays during normal business hours (8 am -5 pm
local time). Weekend and holiday services are not authorized. If a required delivery date falls
on a holiday or weekend, the service will be performed on the next available workday. Only the
BLIO can authorize services after 5 pm local time or on weekends/holidays.
When packing, loading, unloading or unpacking during adverse weather conditions could create
a potential hazard to the owner's household goods or personal effects, such services will be
suspended until more favorable weather conditions exist unless otherwise mutually agreed to
in writing by the TSP and the owner. TSPs shall, if requested, produce a copy of this in writing to
the PMO.
5.2.8.1 Protection of Residence Floors & Protection for Buildings
A substantial cover for flooring and carpeting in the owner’s residence will be provided during
packing, loading and delivery to prevent scratching, gouging, marring or soiling the floor or
carpet of the residence. The TSP shall furnish padding or other protective material for the
interior of the buildings, including elevators, for the duration of the move under this HTOS.
5.2.8.2 Unloading, Unpacking and Placement
The TSP or its local agent shall unload the HHG shipment at the owner’s residence, unpack
the
shipment, and place items as specified below.
Unloading at destination includes:
One-time laying of rugs
One-time placing of furniture and like items in the appropriate room of the dwelling
or a room designated by the owner
Unpacking of all boxes, cartons and/or crates
Placing the contents of the unpacked containers in the room designated by the
owner
Placing items in cabinets, cupboards, or on shelving in the kitchen shall be done
when
convenient and consistent with the safety of the items and proximity of the
area desired by the owner. This does not include arranging articles in a manner
desired by the
owner
Re-hanging of all clothes from wardrobes.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
51
5.2.8.3 Recording Loss and Damage
The TSP shall record loss and damage revealed while unloading and unpacking. When
unloading and/or unpacking articles at the destination residence, the TSP shall, in
coordination with the owner or the owner’s authorized agent, inspect each article for
damage and check the inventory against possible loss of or damage to articles. A record will
be made of any difference in count and condition from that shown on the inventory prepared
at origin, and such record will be jointly signed by the TSP’s representative and the owner or
the owner’s authorized agent. Such record or count and condition will be indicated on the
Notification of Loss or Damage at Delivery or Notification of Loss or Damage AFTER Delivery
documents, as applicable.
5.2.8.4 Removal of Debris
Packing and loading at origin and unloading and unpacking at destination includes removing
from the owner 's residence, including driveway and curbside, all empty TSP-provided
containers, packing materials, cartons and other debris such as nails accumulated incident to
packing and loading. Additionally, any debris which may have accumulated on the street or
adjacent property or in parking spaces will be removed.
Debris removal charges will apply when the BLIO requests in writing that the TSP perform
debris removal of cartons unpacked by the owner subsequent to the date of delivery and the
service is performed. Removal of debris charges WILL NOT APPLY for the cartons unpacked by
the TSP at the time of delivery. Debris removal service performed after delivery must be
performed within thirty (30) calendar days of delivery date.
Provisions Applicable to International Shipments Only 5.3
The following provisions are applicable only to international shipments. These supplement
the general provisions above.
5.3.1 Use of US and Foreign Flag Vessels
The TSP shall use vessels of United States registry for the ocean portion of overseas shipments
and book shipments for container or below deck stowage. However, when it is determined that
the use of a vessel of United States registry will not provide the required service, the TSP shall
request permission to use a Foreign Flag vessel prior to start of shipment.
Requests for permission to use a Foreign Flag vessel shall be made to the BLIO on the form
“Request for Approval of Use of a Foreign Flag Vessel” (see Appendix C). Approval will be
granted only when the TSP certifies in writing that US flag shipping is not available or the use of
foreign flag shipping is necessary to meet delivery requirements.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
52
5.3.2 Overflow and Split Shipments
5.3.2.1 Ocean Shipments
Shipments may be split between ocean containers but not between ocean voyages. The TSP
shall book all items of a single shipment together on the same vessel and the same voyage or
departure. In the event that a portion of any shipment should be shut out by the ocean carrier,
the TSP shall notify the BLIO.
5.3.2.2 Non-Ocean Shipments
If it is necessary to split a shipment for the non-ocean linehaul movement, the established
Required Delivery Date (RDD) is applicable to all parts of the shipment.
5.3.2.3 Use of Agents in Unnamed Localities
An agent furnishing services in a locality not named in the RFO or HTOS may provide agent
services to a requesting TSP provided, however, that the TSP has obtained prior approval in
writing from the BLIO to use that agent prior to commencement of performance.
5.3.3 Containers
All HHG containers, i.e., liftvans, used by the TSP shall be constructed to the specifications of
the containers tested in accordance with ASTM D4169, "Standard Practice for Performance
Testing of Shipping Containers and Systems.”
The primary liftvan for surface shipments under this HTOS is the 206 cubic foot (exterior) box
which conforms to the approved material and structure requirements for Surface Deployment
and Distribution Command (SDDC) container number 186-A (as modified by SDDC Approval
Code 186-1) and SDDC container number 152-A-1 (Mod) as specified in SDDC Pamphlet 55-12.
All containers are to be new, clean and swept. Liftvans will be free from holes or other
conditions such as dry rot which could permit the entry of water. Sides and doors, when
closed, must fit tightly and securely. Liftvans are to be constructed so as to require a
sealant/caulking material to be applied to the joints and door(s) to ensure water tightness.
Before each shipment, they will be appropriately caulked, sealed and banded with a material
that, when subjected to varying climatic temperatures will not stain or otherwise damage the
contents of the shipment. The interior of all containers shall be lined with either a kraft-
asphalt-kraft barrier paper of the reinforced type or polyethylene sheeting with a minimum
thickness of 4 mils on all sides and the top. New liftvans will be used for each shipment
regardless of origin. Liftvans will not become the property of the Federal Government.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
53
5.3.4 Overflow Boxes (Containerized Shipments)
Overflow containers shall, at the time of use, be new wooden boxes and shall be limited to use
for oversized items that cannot be packed into HHG shipment containers (liftvans) prescribed
above. The overflow container normally is of a lesser size than those described in ASTM D4169
or SDDC Pamphlet 55-12. Overflow boxes will be constructed in accordance with ASTM D6251,
Standard Specification for Wood-Cleated Panelboard Shipping Boxesand will be caulked and
lined with plastic during assembly.
5.3.5 Packing and Stuffing Of Containers
When used in door-to-door service, all HHG will be packed and stuffed at origin residence
unless specific exception is authorized in writing by the BLIO. For the authorized exceptions,
such items will be listed on the inventory and it will be noted that those items will be packed at
the warehouse. A notation will also be made of the name of the agency owner who authorized
the exception.
5.3.6 Items Containerized at Warehouse
If the BLIO permits the TSP to partially containerize a shipment at the warehouse, each item
removed from the residence will be annotated on the inventory with code “CW” to indicate
that they were containerized at warehouse.
5.3.7 Container Marking
Unless the shipping agency directs otherwise, containers and shipments will be marked
according to SDDC Pamphlet 55-12.
5.3.8 Container Seals
The external shipping containers (liftvans) for all containerized HHG will be sealed at the origin
pick-up point with accountable seals. Six serial numbered metal seals are required for each
household goods liftvan. These seals will secure both ends by overlapping one seal on each side
to the ends or door panels and one from the top panel to the ends or doors of the liftvan. Seal
numbers will be recorded on the inventory, either beside the container number or annotated
by individual container number on the last page of the inventory. The owner or designated
representative will initial on the last page of the inventory attesting to the correct seal numbers
listed on the inventory.
5.3.9 Position of Containers
When a shipment is moved via flatbed type vehicle, the containers, i.e., liftvans, will be loaded
in an upright position and will not protrude beyond the rear edge of the vehicle bed surface
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
54
more than twelve (12) inches (no protrusion is permitted on the sides or in front). In all cases of
rear overhang, the container must be resting on the weight-bearing surface of the skid.
5.3.10 Wooden Boxes
When using wooden boxes for the packing of property and when such boxes will be stored in an
exterior shipping container, such wooden boxes will be new; i.e., used for the first time. The
boxes used will be wood cleated plywood or nailed wood. Boxes will be made of new lumber
and new plywood and will be well manufactured and free from imperfections which may affect
their utility. Size and spacing of nails will be in accordance with the best commercial practice.
The use of wood cannibalized from used boxes, re-coopered, or rebuilt wooden boxes is
prohibited.
5.3.11 Special Items
5.3.11.1 Bicycles for Overseas Shipment
When shipped as a separate item and not included within a container, bicycles shall be
prepared and packed in the following manner: the handle bar shall be loosened, lowered,
turned at a right angle from its usual position, swung downward and retightened when
necessary. Wheels or mechanisms shall not be removed or disassembled from the frame. When
necessary, pedals shall be removed and secured on edge forward of the seat post or above the
back fender. Before placement into the carton, the bicycle will be wrapped with protective
wrapping and padding. Empty areas in the container will be filled to prevent shifting or
movement during transit. The container shall be constructed or fabricated in a manner which
will accept the bicycle without removal of the front or rear wheel assemblies and meet the
requirement of Section 5.2.2.1.3, above.
5.3.11.2 Use of Regular Cartons
Small, lightweight, unbreakable items, to include clothing and linens, will be packed into new
(regular) cartons which will be properly sealed at origin residence.
5.3.11.3 Use of Wardrobes
Clothing on hangers in closets and draperies will be packed in flat wardrobes. Hangers will be
removed from clothing, and drapery hooks will be removed from draperies. If requested by the
owner, the TSP may use hanging wardrobes for clothing normally on hangers.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
55
5.3.11.4 Rugs and Carpets
For international shipments, rugs and pads will be moth flaked, wrapped in kraft paper and
placed in rug boxes/cartons for shipment. A wooden crate may also be used, if authorized in
writing by
the BLIO.
5.3.11.5 Firearms
All Privately Owned Firearms (POF) shall be placed in the Number 1 external shipping container.
For international shipments, containers shall be positioned so that they are readily accessible
for examination by customs officials when required. This shipping container will be closed and
sealed at the owner's residence. Under no circumstances will the TSP be permitted to remove
the POF to the warehouse or other facility for placement in shipping containers.
5.3.12 Preparation of Container Inventory
“Bingo cards” or a comparable inventory form will be used to record and identify by inventory
line item number those items placed in each liftvan or overflow container. This, in effect, will
be an individual liftvan inventory which can be cross referenced with the owner's original
descriptive inventory.
5.3.13 Preparation of Inventory/Seal Numbers
Each liftvan shall be sealed with a serially numbered seal. The seal number of each liftvan shall
be annotated on the original inventory form. At destination, the seal serial numbers for each
liftvan will be verified against the numbers as applied at origin residence, as noted on the
inventory.
5.3.14 Pick-up and Delivery
5.3.14.1 Pick-up
The TSP shall provide for the physical removal of the property from the owner's residence
and
placement into liftvans. Liftvans will not be loaded onto the tailgates of motor vans or on
extensions to flat bed trailers or equipment. When authorized by the BLIO, the TSP may use
moving vans to transport loose property between the residence and the TSP's facility at origin.
5.3.14.2 Delivery Notifications
The TSP shall advise the BLIO that a shipment has arrived and is available for delivery. The BLIO
will have 24 hours in which to confirm delivery arrangements. If delivery arrangements cannot
be confirmed by the expiration of the 24 hour period, storage will be authorized and effective
as of the date on which the 24 hour period expired.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
56
5.3.14.3 Delivery of Shipments Not Involving SIT
The TSP shall provide for the physical unloading of the contents of the liftvans into the
owner's
residence at destination.
For shipments that arrive prior to the RDD, the TSP shall deliver to the owner or
owner’s agent prior to the RDD.
For shipments that arrive after the RDD, the TSP shall deliver in accordance with the
BLIO’s instructions or within two (2) business days after notifying the destination
BLIO of the shipment's arrival.
5.3.14.4 Delivery of Shipments Involving SIT
The TSP shall provide for the physical unloading of the property from the liftvans into a
warehouse for SIT.
5.3.15 Liftvan Weights
The net weight of shipments transported in liftvans will be the difference between the tare
weight of the empty liftvan and the gross weight of the packed liftvan.
5.3.16 Shipping Containers
5.3.16.1 Protection of Containers
All HHG shipping containers, i.e., liftvans, moving in linehaul service by flatbed equipment, will
be covered with a waterproof tarpaulin or other material providing equal protection. Such
material will cover the cargo on the top and sides down to the vehicle bed and all surfaces of
the overhang.
Note: Shipments moving to port agent facilities in Baltimore are considered as moving in
linehaul service even though they may be moving within the named localities of Washington,
DC, or Baltimore, MD.
5.3.16.2 Shipments Held at Terminal Facilities
Shipments not loaded in sea vans, but under the TSP's control and held at terminal facilities
awaiting transportation shall be placed in a secured, fenced and covered area which will
provide complete protection from the elements. In any case, all shipments held at terminal
facilities shall be placed within a secured, fenced and covered area.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
57
Determination of Weight 5.4
TSPs will determine the weight of each domestic and international shipment transported prior
to assessing any charges dependent on the shipment weight. The weight shall be obtained on a
certified scale defined in accordance with 49 CFR 375.103. Any weight ticket submitted for
support of payment that is not conducted on a certified weight scale will not meet the
documentation requirements. For household goods shipments weighed at an international
location, a certified weight scale must also be used, if available. If a certified weight scale is not
available, the TSP must document on the weight ticket submitted for payment that a certified
weight scale was not available.
All weight tickets must be signed by the Weigh Master performing the weighing and must
include the following information as identified in 49 CFR 375.519:
1. The complete name and location of the scale;
2. The date each shipment was weighed;
3. Identification of the weight entries (tare, gross, and/or net weights);
4. Company or TSP identification of the vehicle;
5. Owner’s last name as it appears on the BL; and
6. The TSP’s shipment registration or BL number.
TSPs may substitute manufacturer’s weight for automobiles, trucks, vans, motorcycles, campers
and boats in lieu of obtaining separate weight tickets on these articles whenever such articles
are included within a shipment. Manufacturer’s weight will be obtained from either the
Branham Automobile Reference Book, the National Automobile Dealers Association (N.A.D.A.)
Official Used Car Guide (the “Guide”), or from other appropriate reference sources of
manufacturer’s weight or the Owner may provide the TSP with copies of manufacturer’s
documents evidencing the weight of the article included in the shipment, unless otherwise
weighed as part of the gross weight of the shipment.
5.4.1 Weighing Procedure for HHG
Except as otherwise provided in this section, the weight of each shipment will be obtained by
determining the difference between:
The tare weight of the vehicle on which the shipment is to be loaded prior to the
loading and the gross weight of the same vehicle after the shipment is loaded, or
The gross weight of the vehicle with the shipment loaded and the tare weight of the
same vehicle after the shipment is unloaded.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
58
Shipments may be weighed on a certified platform or warehouse scale prior to loading for
transportation or after unloading.
TSPs may use platform scales to obtain tare and gross weight of containerized shipments.
5.4.1.1 Items Included in Weight
At the time of both weighings, the vehicle shall have installed or loaded all pads, dollies, hand
trucks, ramps and other equipment required in the transportation of such shipments. Neither
the driver nor any other person shall be on the vehicle at the time of either weighing unless
the scale facility where the weighing occurs requires that the driver remain on the vehicle. In
those instances, the driver must remain on the vehicle during all weighings of the shipment.
TSPs will bill for the net weight of a HHG shipment described on the BL. The net weight will
consist of actual goods plus special wooden crates (when approved by the BLIO), cartons,
barrels, fiber drum and wardrobes used to pack linens, books, bedding, mattresses,
lampshades, draperies, glassware, chinaware, bric-a-brac, table lamp bases, kitchenware and
other fragile articles and the necessary wrapping, packing and filler material incident thereto.
The net weight will include a separate weight for designated Professional Books, Papers and
Equipment (PBP&E) and for authorized POV. Nothing else will be included in the net weight.
5.4.1.2 Net Weight of Containerized Shipments
Containerized shipments or shipments weighing 1,000 pounds or less, may be weighed on a
certified platform or warehouse scale prior to loading for transportation or subsequent to
unloading. The net weight of shipments transported in containers shall be the difference
between the tare weight of the container, including all pads, blocking and bracing used or to be
used in the transportation of the shipment and the gross weight of the container with the
shipments loaded therein (49 CFR 375.509(d)).
5.4.1.3 Fuel Tanks on TSP’s Vehicle
The fuel tanks on the TSP’s vehicle will be full at the time of each weighing. If the tare weighing
is the first weighing performed, no fuel may be added to the vehicle’s tank(s) until after the
gross weight is obtained.
5.4.1.4 Detaching Equipment
The trailer of a tractor-trailer vehicle combination may be detached from the tractor and the
trailer weighed separately at each weighing, providing the length of the scale platform is
adequate to accommodate and support the entire trailer at one time.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
59
5.4.1.5 Right to Observe Weighing
The owner, the Federal Government or its representative, or any other person responsible for
payment of the charges has the right to observe each and every weighing of the shipment. The
TSP shall advise the shipper, or any other person entitled to observe a weighing, of the time
and specific location where each weighing will be performed and shall give that person a
reasonable opportunity to be present to observe the weighing. Waiver by an owner of the right
to observe
any weighing or reweighing is permitted and does not affect any rights of the owner
under
these regulations or otherwise.
5.4.2 Weight Tickets
The TSP shall obtain a separate weight ticket for each weighing required under this item except
one weight ticket may be used to record both weights when both weights are obtained on the
same scale. Every weight ticket shall be signed by the Weigh master performing the weighing
and must contain the following information:
The complete name and location of the scale;
The date of each weighing;
Identification of the weight entries thereon as being the tare, gross or net weight;
The company or TSP identification of the vehicle;
The name of the owner of the HHG as it appears on the BL; and
The TSP shipment registration or BL number.
The original weight ticket or tickets relating to the determination of the weight of a shipment
shall be retained by the TSP as part of the file on the shipment. All invoices presented to collect
any shipment charges dependent on the weight transported shall be accompanied by true
copies of all weight tickets obtained in the determination of the shipment weight.
5.4.3 Weight Variance
In the event the actual shipment weight is greater than 115% of the pre-move survey weight,
the TSP shall notify the BLIO or its third-party representative prior to billing the agency. This
notification will include the actual weight and pre-move survey weights. The TSP shall be
prepared to justify the difference.
In the event the TSP fails to notify the BLIO or third-party representative, the TSP stipulates that
the constructive weight of the shipment shall be 115% of the pre-move survey weight. In the
event the TSP fails to adequately justify the difference between the actual and pre-move survey
weights, the TSP stipulates that the constructive weight of the shipment shall be 115% of the
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
60
pre-move survey weight. The agreed constructive weight shall take precedence over the actual
weight for the assessment of transportation, accessorial and storage-in-transit (SIT) charges
when based on weight. The BLIO has the authority to waive this provision.
A copy of the pre-move survey shall accompany the billing voucher and associated documents
when the weight variance rule is applied.
5.4.4 Reweighing Of Shipments
The TSP, upon request of the owner or representative, prior to final delivery of the shipment
(and when approved by the BLIO for international shipments) shall reweigh the shipment.
Also, when the initial weighing of a shipment results in a weight which exceeds 18,000
pounds, the TSP MUST reweigh the shipment prior to the actual commencement of
unloading the shipment for delivery to residence or into storage. If a reweigh is not
performed, the TSP MAY NOT invoice for more than 18,000 pounds. Reweighing of the
shipment shall be performed on a scale different from the one on which the original
weighing occurred. If a reweighing is required, the shipment shall be reweighed at the time
of final delivery.
5.4.5 Constructive Weight
The application of constructive weight will occur only upon written approval of the BLIO. If
approved, constructive weight will be applied based on seven (7) pounds per cubic foot. When
PBP&E or a POV is included as part of the shipment, the weight of such articles will be
annotated separately on the BL.
Storage-In-Transit (SIT) 5.5
SIT is the holding of a shipment, or portion thereof, at a facility or warehouse the TSP uses for
storage pending further transportation. TSPs must provide SIT at destination unless SIT at origin
is specified on the BL and authorized in writing by the BLIO. A shipment may be held in SIT for a
period not to exceed 150 calendar days for domestic shipments and 180 calendar days for
international shipments. SIT may not occur at origin unless authorized by the BLIO.
The BL will identify the authorized length of SIT, usually much less than the maximum 150
calendar days for domestic or 180 maximum calendar days for international. Prior to expiration
of the initial authorized period of SIT, a request for extension must be made by the employee
to the agency official designated to approve such requests. The extension must be approved
in writing by the agency official and shall identify the additional days of SIT authorized. A copy
of the written authorization from the agency must be provided to the TSP. The
TSP shall
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
61
advise the owner when the storage period will end and determine from the
owner whether the
shipment, or any portion thereof, will be delivered to the owner’s residence or held in storage.
The TSP rendering SIT shall, no less than 10 business days prior to the expiration of either the
specified period of time during which the goods are to be held in such SIT or the maximum
period of time authorized, notify the owner in writing of:
a. The date of conversion to extended storage;
b. The existence of a 9-month period subsequent to the date of conversion to extended
storage during which the owner may file claims against the TSP for loss and/or damage
which occurred to the goods in transit or during the SIT period; and
c. The fact that at midnight on the date of conversion the liability of the TSP shall
terminate and the property shall be subject to the rules, regulations and charges of the
warehouseman.
The required notification shall be made by facsimile transmission; email; overnight courier; or
certified mail, return receipt requested. TSPs holding goods for SIT for a period of time less than
10 business days shall, no less than 1 business day prior to the expiration of the specified time
during which the goods are to be held in such storage, give notification to the owner of the
information specified above and maintain a record thereof as part of its record of the shipment.
Failure or refusal of a TSP to notify the owner in accordance with the foregoing shall
automatically effect a continuance of the TSP liability pursuant to the applicable GSA
tender/tariff provisions with respect to SIT until the end of the day following the date upon
which notice is given.
When converted to extended storage, it must be done so in the name of the owner and the
owner must be provided with the contact information of the extended storage location to
include the telephone number, mailing address and/or email address. Once converted to
extended storage, the agency may not revive the TSP’s liability under the original BL or
reinstate the original BL . If the agency wishes to continue the funding of the shipment and pay
for continued storage and/or for delivery of the shipment, it must enter into a new contract
with the warehouseman and/or the delivering entity.
After the authorized period of SIT ends:
The TSP’s liability terminates;
The applicable interstate, intrastate or international character of the shipment or
portion thereof ceases;
The warehouse is considered the destination of the property;
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
62
The warehouseman becomes the agent for the owner;
The property is then subject to the rules, regulations, and charges of the
warehouseman; and
All future storage charges are the owner’s responsibility.
5.5.1 Facilities
The facilities or warehouses used by the TSP for SIT shall be commercial facilities or
warehouses used by the TSP or its agent in the normal course of business for receipt and
storage of household goods awaiting further transportation and furnishing the services set
out in Sections 5.5.2 through 5.5.7 below. Unless approved by the BLIO, the use of trailers,
vans, public warehouses, and self-storage units is prohibited.
5.5.2 Location of SIT
SIT will be performed only when shown on the BL. Shipments shall not be placed in SIT at a
location in excess of fifty (50) miles from the origin or destination address on the BL, and
shall be at the TSP’s nearest available SIT facility at destination shown in the “Consignee
Block” unless specified on the BL or authorized by the BLIO. Placing a shipment in SIT does
not constitute a delivery or completion of service. Delivery of the shipment to the final
destination and completion of destination services shall be performed after the goods are
removed from SIT as part of the through service.
5.5.3 Lot Identification
All lots shall be properly identified by the owner's name, order number, warehouse lot
number
and BL number. Such identification shall be in plain view on each lot.
5.5.4 Palletization of Property
Personal property shall be stored on skids, pallet bases, elevated platforms or similar storage
aids maintaining a minimum of at least two (2) inches clearance from the floor to the lowest
part of the HHG. In addition, property shall not be stored in contact with exterior walls. Trash
cans, extension ladders, lawn mowers, television antennas, swing sets, and other like items are
excluded from this requirement.
5.5.5 Procedures Applicable to Domestic SIT Only
5.5.5.1 Rugs and pads
Rugs, carpets and padding shall be stored on racks in a horizontal position without folding any
portion of the rug, carpet or padding.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
63
5.5.5.2 Overstuffed Furniture
Upholstered or overstuffed furniture shall be placed in a normal upright position and
covered for protection against dust. No boxes, cartons or other pieces of furniture shall be
placed upon this type of furniture. When placed in individual room storage or when
containers are employed for warehouse storage, upholstered or overstuffed furniture shall
have protection, padding, blocking and bracing to preclude damage from any pressure
against the upholstery, including pressure from its own weight as well as from conditions
external to the container.
5.5.6 Procedures Applicable to International SIT Only
5.5.6.1 Removal from Shipping Containers Prohibited
The contents of containerized international shipments shall not be removed from the
containers when placed in SIT.
5.5.6.2 Marking of SIT Containers
All containerized shipments of HHG shall be marked with the owner's name and the GBL
number.
5.5.7 Partial Withdrawal from SIT
5.5.7.1 Identification of Items to be Withdrawn
Items for withdrawal from SIT should be indicated by the owner or their authorized agent at
the time of packing whenever possible. When the shipment has already been packed,
inventory item numbers will be furnished by the owner to the BLIO who shall provide the
information to the TSP.
5.5.7.2 Items That May be Withdrawn
Only complete cartons or item numbers on the inventory may be withdrawn. Individual cartons
shall not be opened.
5.5.7.3 Ordering Partial Withdrawal
Partial withdrawal shall only be ordered by the BLIO who shall certify this order on the DD Form
619-1 or other commercial form.
5.5.7.4 Weight of Partial Withdrawal
TSP is responsible for obtaining the weight of the portion withdrawn.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
64
5.5.7.5 Billing for Partial Withdrawal
TSP shall bill for the partial withdrawal of property as directed by the BLIO.
Unaccompanied Air Baggage (UAB) 5.6
UAB shall be handled in accordance with the instructions of the shipping agency. TSP shall be
required to provide the movement of UAB, including packing and crating of goods at origin,
surface transportation to origin airport, air transportation to destination airport and surface
transportation to destination residence. UAB shall be unpacked by
the TSP unless waived by the
owner. Certification that unpacking was performed by the TSP will be by the owner on a DD
Form 619, or comparable commercial document.
Privately Owned Vehicles (POV) 5.7
5.7.1 Domestic Shipments of POV
When authorized, the transportation of POV within CONUS shall be handled in accordance with
the instructions of the shipping agency. The TSP shall:
Prepare the vehicle for shipment;
Pick the vehicle up at origin;
Transport the vehicle from origin to destination;
Deliver the vehicle to final destination; and
Provide Full Replacement Value (FRV) protection based on the current valuation of
the
vehicle.
5.7.2 International Shipments of POV
When authorized, POV shall be handled in accordance with the instructions of the shipping
agency. An owner may ship only one POV to a duty post outside CONUS,
excluding
replacement vehicles. The owner reserves the option of Door-to-Door or Port-to-Port services.
The TSP shall provide all transportation services for the POV as listed above. In addition, the
TSP shall provide delivery service to the port of exit and delivery to destination residence from
the port of entry. Whenever possible, movement of the POV to the port of exit and from the
port of entry should be by truck-away service. However, if the distance between origin
residence/destination residence and port of exit/port of entry is thirty (30) miles or less, the
vehicle may be driven.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
65
Diversion or Reconsignment 5.8
Diversion or reconsignment of a shipment to a destination other than that specified on the
BL can only be authorized by written order or oral notice followed by written order of the
BLIO. The destination area is the territory recognized as the commercial zone (30 miles for
domestic, 50 miles for international) of the destination address, city or municipality shown
on the BL. Instructions furnished by the owner or his/her authorized representative to the
TSP to perform local drayage to any point within the commercial zone shall not constitute
an order for diversion or reconsignment.
Documentation Requirements 5.9
The TSP shall prepare and distribute the following documents. All documents shall be legible in
their entirety. Weight tickets shall be certified. Under no circumstances shall owners or their
authorized representative be asked to sign a blank or incomplete form, with the exception of
the “Unit Price” and “Charge” columns of DD Form 619 or DD Form 619-1 which may be
incomplete at time of signing.
5.9.1 Domestic Shipment Documentation Requirements
Documentation
Distribution
Timing
Copy of Pre-move Survey
Original BL
Copy of Descriptive Inventory
Original DD 619 and DD 619-1 (or commercial
equivalent)
Original weight tickets
Original reweigh tickets (if required)
Notice of Loss or Damage At Delivery
Notice of Loss or Damage AFTER Delivery
TSP
Original Pre-move Survey
Copy of BL
Original Descriptive Inventory
Copies of DD 619 and DD 619-1 (or commercial
equivalent)
Copy of reweigh ticket, if requested
Owner or
Authorized
Agent
NLT ten (10) business days after
survey, pick-up or delivery as
appropriate.
3 copies of Notice of Loss or Damage At Delivery
3 copies of Notice of Loss or Damage AFTER
Delivery
Owner or
Authorized
Agent
At time of delivery
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
66
Documentation
Distribution
Timing
Rated copy of BL (Annotated with gross, tare and
net weights and charges to date)
Descriptive Inventory and “bingo cards” for
overflow containers
Copies of DD 619 and DD 619-1 (or commercial
equivalent)
Copy of weight tickets (see Note)
Copy of reweigh tickets, if requested
BLIO
NLT fourteen (14) business days
after service
Notice of Loss or Damage At Delivery (if required
by BLIO)
BLIO
NLT thirty (30) calendar days after
delivery
Note: If the shipment is scheduled to be delivered before the submission of documents, the
BLIO shall be advised of the weight prior to delivery. BLIO will establish how this notification is
to take place and may waive this requirement.
5.9.2 International Shipment Documentation Requirements
Documentation
Distribution
Timing
Original GBL
Copy of Pre-move Survey
Copy of Descriptive Inventory
Original DD 619 and DD 619-1 (or commercial
equivalent)
Original weight tickets
Original reweigh tickets (if required)
Notice of Loss or Damage At Delivery
Notice of Loss or Damage AFTER Delivery
TSP
Copy of GBL
Copy of Descriptive Inventory
Copies of DD 619 and DD 619-1 (or commercial
equivalent)
Copy of reweigh ticket, if requested
Owner or
Authorized
Agent
NLT seven (7) business days after
pick-up or delivery as appropriate.
3 copies of Notice of Loss or Damage At Delivery
3 copies of Notice of Loss or Damage AFTER
Delivery
Owner or
Authorized
Agent
At time of delivery
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
67
Documentation
Distribution
Timing
Rated copy of GBL (Annotated with gross, tare
and net weights and charges to date. Show also
the number of containers and gross cube of
shipment)
Descriptive Inventory and “bingo cards” for each
liftvan and overflow container (see Note)
Copies of DD 619 and DD 619-1 (or commercial
equivalent)
Copy of reweigh tickets, if requested
BLIO
NLT seven (7) business days after
service
Notice of Loss or Damage At Delivery (if required
by BLIO)
BLIO
NLT thirty (30) calendar days after
delivery
Note: If the shipment is scheduled to be delivered before the submission of documents, the
BLIO shall be advised of the weight prior to delivery. BLIO will establish how this notification is
to take place and may waive this requirement.
Tracing 5.10
5.10.1 Shipments
When the owner or BLIO requests information concerning shipments in transit, TSPs shall
promptly determine the location of the shipment and make a prompt report back to the
requestor by electronic means. TSPs shall complete this action within 72 hours for an
international shipment, and 24 hours for a domestic shipment.
5.10.2 Missing Items
The TSP shall trace any missing property tendered to the TSP upon request from the owner
or
BLIO. The TSP shall trace:
Missing cartons, containers or loose HHG discovered at delivery to residence
Missing shipments and shipments that fail to meet their RDD
Missing liftvan(s)/container(s) when a containerized shipment is placed into SIT and the
liftvan(s)/container(s) are found to be missing with no annotation of the BL or inventory
to explain the shortage.
The TSP shall promptly report to the requesters the current or last known location of the
missing HHG.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
68
Impractical Operations 5.11
Nothing in this section requires the TSP to perform any linehaul service or any pick-up or
delivery service or any other service from, to, or at any point or location where, through no
fault or neglect of the TSP, the furnishing of such services is impractical because:
The conditions of roads, streets, driveways, alleys or approaches thereto would
subject
the TSP’s operations to unreasonable risk of loss or damage to life or
property
Loading or unloading facilities are inadequate
Any force majeure, war, insurrections, riot, civil disturbance, strike, picketing or
other
labor disturbance would (1) subject operations to unreasonable risk of loss or
damage
to life or property or (2) unreasonably jeopardize the ability of the TSP to
render
linehaul or pick-up or delivery or any other service from, to, or at other
points or
locations
TSP's hauling contractors, TSP's employees or TSP's agents are precluded, for reasons
beyond TSP's control, from entering premises where pick-up or delivery is to be
made
Local, state or federal restrictions, regulations or laws prohibit performance of such
services by linehaul equipment
When service is impractical for reasons stated in this rule, and service can be
completed through the employment of services of third parties, the BLIO may order
such service in writing.
Additionally, when the location of property and goods to be shipped or delivered:
Is not accessible by a permanent stairway (does not include ladders of any type)
Is not adequately lighted
Does not have a flat continuous floor
Does not allow a person to stand erect
The TSP is not responsible for the removal or placement of such property or goods unless the
owner requests, and the BLIO authorizes, such removal or placement as well as the additional
labor charges incurred.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
69
Other Exceptions 5.12
5.12.1 Provision of Shuttle Service
This HTOS provision applies when it is physically impossible for the TSP to perform pickup of the
shipment at the origin address named on the BL or to complete the delivery of the shipment at
the destination address as named on the BL with normally assigned linehaul vehicle/equipment.
Service for shuttles and/or the use of smaller equipment requires preapproval in writing by the
BLIO and must contain the supporting documentation as identified below.
Shuttle Service: Shuttle service is defined as a truck to truck transfer. Except as otherwise
provided, shuttle service charges apply at the point where the service is performed and include
the cost of the shuttle vehicle and labor required to perform the shuttle service. Other
additional services may apply depending on the circumstances and conditions at the pickup or
delivery locations. These include, but are not limited to, Waiting Time and Stopoffs and
Diversions.
If the conditions of Impractical Operation (HTOS 5.11 above) occur and, in the opinion of the
TSP, constitute the need for shuttle service, the TSP must submit a request in writing to the
BLIO identifying the reason(s) why shuttle service is needed. The request must then be
approved in writing by the BLIO prior to the performance of shuttle service. Once approved in
writing by the BLIO, the TSP will use or engage smaller equipment than its normal linehaul
equipment or provide extra labor for the purpose, if possible, of transferring the shipment
between the origin or destination address and the point of transfer (which may be the TSP’s
nearest warehouse or storage facility) TO OR FROM the TSP’s linehaul equipment.
If shuttle service is approved and performed in accordance with this provision, the TSP must
submit the following documentation when billing for shuttle service:
1. Copy of the request submitted to the BLIO as to why shuttle service was requested;
2. Copy of the written approval from the BLIO approving the use of a shuttle;
3. Copy of the document containing the signature of the Owner specifically identifying
that shuttle service was performed; and
4. Additional documentation verifying that the shuttle did occur (an additional
loading/unloading took place), which could include:
a. Equipment rental receipts, if appropriate; or
b. Dispatch logs identifying the equipment and driver that were used to perform
the transfer to or from the TSP’s linehaul equipment, with dates; or
c. Weight tickets from a larger vehicle and not the smaller vehicle; or
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
70
d. Reweigh ticket if one was requested.
Smaller Equipment Only: Documentation Requirements:
Copy of the request submitted to the BLIO as to why smaller equipment was
requested and that a shuttle (truck to truck transfer) will not be provided;
Copy of the written approval from the BLIO approving the use of smaller equipment;
and
Copy of the document containing the signature of the owner specifically identifying
that smaller equipment was used.
There may be circumstances in which smaller equipment used for the duration of the shipment
will best meet the needs of the agency. In these rare occasions, there are two options
available.
1. The TSP maintains the equipment through their own firm or one of their agents. In this
scenario, the TSP must adhere to the documentation requirements for the use of smaller
equipment only as identified within this HTOS provision, and must specifically state in the
request to the BLIO for the use of smaller equipment only that the smaller equipment will be
used for the duration of the shipment and that no additional fee for the use of smaller
equipment only will be assessed. Upon billing, the TSP may bill a line-haul charge (and short
haul if applicable), under the accepted discount provided in TMSS. Items 135 A and B and
origin/destination line haul factors are also applicable charges unless the agency has a standing
route order specifically excluding these costs. TSPs may not bill for a shuttle charge.
2. The TSP does not have availability of equipment and uses a third-party rental company. In
this scenario, the TSP must adhere to the documentation requirements for the use of smaller
equipment only as identified within this HTOS provision, and must specifically state in the
request to the BLIO for the use of smaller equipment only that the smaller equipment will be
used for the duration of the shipment and that the agency will be responsible for the cost of the
rental of the needed smaller equipment. Upon billing, the TSP may bill a line-haul charge (and
short haul if applicable), under the accepted discount provided in TMSS. Items 135 A and B and
origin/destination line haul factors are also applicable charges unless the agency has a standing
route order specifically excluding these costs. The rental receipt for the smaller equipment
used for the shipment shall be provided to the agency as a pass through charge. One receipt
per shipment will be allowed. TSPs may not bill for a shuttle charge.
5.12.2 Lack of Proper Delivery Address
If the BL sets out a specific residential delivery address and delivery cannot be made at the
address specified on the BL through no fault of the TSP, and neither the shipping agency, the
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
71
destination BLIO, nor the owner designates another address at which delivery can be made,
the TSP shall place the property in SIT when the BLIO authorizes the storage.
5.12.3 Constructive Delivery
5.12.3.1 Tender at Nearest Point of Approach
When it is physically impossible for TSP to perform pick-up of shipment at origin address or to
complete delivery of the shipment at the destination address with normally assigned linehaul
vehicle/equipment due to the structure of the building, its inaccessibility by highway,
inadequate or unsafe public or private road, overhead obstructions, narrow gates, sharp turns,
trees, shrubbery, the deterioration of roadway due to rain, flood, snow or nature of an article
or articles included in the shipment, the TSP shall hold itself available at point of pick-up or
tender delivery at destination at the nearest point of approach to the desired location where
the linehaul vehicle/equipment can be made safely accessible (which may be the TSP’s nearest
warehouse or storage facility).
5.12.3.2 Owner Does Not Accept Constructive Delivery
Under the conditions in Section 5.12.3.1 above, if the owner does not accept the
constructive
delivery of the HHG shipment at nearest point of safe approach by TSP's road equipment to the
destination address and if shuttle service or small equipment only is not approved, the TSP may
place the shipment or any part thereof not
reasonably possible for delivery, in storage at the
nearest commercial facility or warehouse used by the TSP or its agent in the normal course of
business for receipt and storage of household goods awaiting further transportation (see
exception below for international shipments). The BLIO shall be informed of and approve such
action prior
to placement in warehouse. The liability on the part of the TSP shall cease when the
shipment is unloaded into the warehouse and the shipment is considered as having been
delivered.
However, for international shipments, the TSP shall place shipments in SIT at the nearest
available SIT facility of the TSP’s agent at destination shown in the “Consignee Block” unless
specified on the GBL or authorized by the BLIO.
5.12.4 Detention by TSP or Agents Prohibited
Personal property shipments moved under this HTOS are sponsored by the Federal Government
and, as such, will not, under any condition or for any reason, be
detained by TSPs or agents.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
72
5.12.5 Extended Storage
Extended Storage when authorized in writing, also referred to as Non-Temporary Storage (NTS)
or Permanent Storage, is provided under the
scope of services for CHAMP as detailed in the
Extended Storage Tender of Service (XTOS).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
73
Move Management Services
Scope of Move Management Services 6.1
The Move Management Services (MMS) provider shall provide all household goods (HHG)
transportation services as described in the Household Goods Tender of Service (HTOS) and all
move management services as described in this section. The MMS provider shall comply with
all requirements of this HTOS including the service, delivery timeframe, billing, reporting, and
liability requirements.
Memorandum of Agreement (MOA) 6.2
The MMS provider and the agency shall enter into a written Memorandum of Agreement
(MOA) setting out the terms and conditions of the MMS provider’s responsibilities. In instances
when the agency requests Bill of Lading (BL) preparation and maintenance under Section 6.6.4,
the MOA should contain specific instructions on the BL preparation and maintenance, including
instructions to complete each portion of the BL.
A sample MOA is provided in Appendix E. This document is only a sample to be used to initiate
the MOA drafting process between the agency and the MMS provider. The agency and MMS
provider must tailor the final MOA to meet the agency’s specific needs. If requested by the
MMS provider and/or the agency, the GSA Program Management Office (PMO) will review the
agreement before implementation.
When an agency delegates authority in writing to the MMS provider to approve additional
services, the MMS provider is responsible for providing (in writing) an estimated cost for that
service, prior to the service being performed. The MMS provider may not invoice the agency
any more than 115% of the original estimated cost.
Performance as TSP 6.3
The MMS provider shall be approved as a Transportation Service Provider (TSP) in the
Centralized Household Goods Traffic Management Program (CHAMP), file rates within its
current approved scope of operation, be subject to the Customer Satisfaction Index (CSI) rating
system and comply with the requirement to collect and remit to GSA the Industrial Funding Fee
(IFF) as specified in the annual Request for Offers (RFO).
Commissions Prohibited 6.4
The payment of a commission from the TSP to a MMS provider is prohibited under CHAMP.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
74
Required Services 6.5
The MMS provider shall arrange, coordinate and monitor each owner’s HHG move from initial
notification of the move by the BLIO through completion of all move-related
transactions
required under Sections 6.5.1 through 6.5.7. The MMS provider shall comply with the terms of
the MOA when performing these services.
A HHG move within the Continental United States (CONUS) and Canada is defined as a basic
move
consisting of one shipment of HHG and, when specifically authorized by the agency,
shipment
of one or more Privately Owned Vehicles (POVs) and Unaccompanied Air Baggage
(UAB) shipments (as defined in the RFO). A HHG move to or from an international location is
defined as a basic move consisting of one surface shipment of HHG and when
specifically
authorized by the agency, UAB shipments and shipment of one or more POVs. Multiple origins
and/or destinations may be involved for
both CONUS and international shipments. A move
consisting of any shipment for other than household goods (49 USC 13102(10)(A)-(B)) is not
covered under the terms of this HTOS.
6.5.1 Customer Service
The MMS provider shall:
Provide a 24-hour, toll-free telephone number to assist in tracking/tracing
shipments;
Resolve problems that occur during the move;
Provide an approved quality control program addressing all problems which might
occur; and
Assist in filing post-delivery claims for agencies that choose that optional service.
6.5.2 TSP Selection
An agency may select the TSP to transport the owner's HHG or may delegate this responsibility
to the MMS provider. If the agency delegates TSP selection to the MMS provider,
the agency
will furnish the MMS provider criteria to use in selecting the TSP. The selected TSP must be
currently approved to participate in CHAMP and shall have approved rates on file with GSA.
The MMS provider shall be capable of accessing the GSA Transportation Management
Services
Solution (TMSS) system to obtain performance/best value information for use in making the
TSP selection when delegated this responsibility by the agency and document the reason why
the selected TSP was chosen by the MMS provider. Selection criteria shall be submitted to the
agency at their discretion.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
75
6.5.3 Shipment Booking
The MMS provider shall perform the following when booking a shipment:
Schedule the move with the selected TSP
Order a pre-move survey
Identify any special services including, but not limited to: shuttle service, smaller
equipment only service, special crating and third- party servicing.
Counsel the owner about services the owner is authorized at the agency’s expense as well as
any requested services that are not the agency’s financial responsibility and which the
employing agency will charge back to the owner.
The MMS provider may develop a generic form for this purpose. Any service shown on a generic
form
that is not applicable to a particular shipment shall be struck through or marked as
“None” or “Not Applicable” before the form is submitted to the Bill of Lading Issuing Officer
(BLIO) for written approval.
6.5.4 Ensuring TSP Performance
The MMS provider shall ensure that transportation services are performed according to the
provisions of this HTOS, notwithstanding the Origin and Destination On-Site Quality Control
procedures specified in Section 6.6.7 below. The MMS provider shall also take any action
deemed necessary and appropriate to protect the interests of the agency to ensure proper TSP
performance, and to protect both the real and personal property of the owner. When the
MMS
provider fails to direct performance as required and causes the agency or owner to incur
damages the MMS provider will be liable to the agency and the owner, as appropriate, for such
damages.
6.5.5 Arranging Storage-in-Transit (SIT)
If a BLIO authorizes Storage-in-Transit (SIT), the MMS provider shall arrange the storage
under
provisions of this HTOS. The MMS provider shall notify the owner of the authorized SIT
duration and location and provide the owner’s SIT-provider contact information to the agency
within five (5) calendar days after delivery into SIT.
6.5.5.1 Monitoring Shipments in SIT
The MMS provider shall monitor shipments in SIT and is responsible for arranging delivery of
shipments from SIT. The MMS provider shall send a written request for disposition instructions
to
the owner or the BLIO at least ten (10) business days
before expiration of the authorized SIT
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
76
period. The request will inform the owner of their
personal financial responsibility for any
charges incurred for storage in excess of the maximum
authorized period.
6.5.5.2 SIT in Excess of 150 Calendar Days for Domestic and 180 Calendar Days for
International.
If SIT exceeds 150 calendar days for domestic shipments or 180 calendar days for international
shipments, the MMS provider shall determine the condition of the
owner’s property at the end
of this period to protect the Federal Government’s and the owner’s right to recover for TSP-
caused loss or damage. The warehouse automatically will be considered the shipment’s
destination and the warehouseman the agent of the owner’s property upon expiration of the
authorized SIT period, at which time
the MMS provider’s responsibility for the shipment ends.
The shipment then becomes subject to warehouse rules, procedures and charges, to include
local drayage charges for delivery out
of storage. The owner is responsible for payment of
storage charges for any period of storage in excess of the authorized period.
6.5.6 Completion of GSA Form 3080
The GSA Form 3080, Household Goods Carrier Evaluation Report, is the customer satisfaction
survey to be completed by the owner (see HTOS Section 7.5). It is prohibited for the MMS
Provider to complete any portion of the GSA Form 3080. The MMS provider is subject to
disciplinary action from the PMO if a MMS provider completes the electronic 3080. The MMS
provider shall also follow up with the owner to ensure the form is completed. If the owner has
not completed the appropriate section on the form within thirty (30) calendar days from the
date of delivery of the HHG to the destination residence, the MMS provider shall advise the
BLIO.
6.5.7 Service Performance Audit
The MMS provider shall conduct an independent service performance line item audit of
transportation billings. This service performance audit is unrelated to an agency's prepayment
audit of the actual billing charges. The MMS provider shall document and certify, by line item,
whether
billed services (including any services specifically requested by the owner) were
necessary,
were properly authorized and were actually performed. The provider may develop a
form for
this purpose and, if requested, have it preapproved by the BLIO.
6.5.8 Management Information Reports
The Federal Government requires certain management information reports that may or may not
be
commercially standard. If the MMS provider has a commercial report that would meet an
agency’s stated specific need, it may propose that the agency use that report instead of the one
specified, as long as it can satisfactorily demonstrate how the proposed substitution would
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
77
meet the agency’s needs. Reports must contain monthly, quarterly and year-to-date totals of
specific information required by the agency, when requested. The MMS provider shall provide
required reports to the agency within fifteen (15) business days following the month/quarter
services were performed.
If requested by the agency, the MMS provider shall furnish the following reports with the form,
content and frequency specified by the agency, data elements may be revised by the agency.
6.5.8.1 Shipment Summary
A summary of the total number of shipments handled for the specified period further broken
down into the following categories:
Number of shipments by agency activity
Number of shipments by TSP
Number of interstate shipments
Number of intrastate shipments
Number of shipments to/from an international location
For each category the MMS provider shall show total linehaul and accessorial charges.
6.5.8.2 Claims Summary
A summary of the total number of loss/damage claims handled for the specified period further
broken down into the following incremental categories:
Number of claims by agency activity
Number of claims by TSP
Number of intrastate claims
Number of interstate claims
Number of international location claims
Average number of days between the date of claim filing and date of issue of initial
settlement offer
Average number of days between the date of receipt of the initial settlement offer
and the date of final settlement
Average amount claimed and settled interstate
Average amount claimed and settled intrastate
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
78
Average amount claimed and settled on shipments to/from an international location
For any claim not settled within the specified thirty (30) or
sixty (60) calendar day limit, the
MMS provider shall include an explanation for the delay, using
the appropriate Delay Codes
identified in Appendix D Report Formats.
6.5.8.3 Counseling Contact Summary Report
When an agency has chosen the optional “Owner Pre-Move Counseling” service, the MMS
provider shall present a summary report of counseling contacts showing the owner’s name,
date of initial contact and current status of the move including date(s) for the pre-move survey,
packing, pick-up and actual or proposed delivery into SIT and/or residence.
6.5.8.4 On-time Services Summary Report
A summary report listing:
Owner(s) name;
Scheduled pick-up date;
Actual pick-up date;
Scheduled delivery date(s) into SIT and/or residence
;
Actual delivery date(s) into SIT and/or residence;
Scheduled date for delivery out of SIT; and
Actual date for delivery out of SIT.
When scheduled and actual dates are different, an explanation shall be provided.
6.5.8.5 Specially Requested Reports
Special one-time reports may be furnished to the BLIO when the agency requests and the PMO
approves. Content of these reports will be specified at the time of the agency request and
PMO approval.
Optional Services 6.6
If specifically requested by the agency, the MMS provider may provide the optional services
as
described in Sections 6.6.1 through 6.6.7 below.
6.6.1 Owner Pre-move Counseling
Owner pre-move counseling (as distinguished from a TSP provided pre-move survey) shall
include information on the TSP’s commercial moving practices affecting all aspects of the HHG
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
79
move. It also may include Federal Government-specific information on HHG allowances
prescribed in the Federal Travel Regulation (41 CFR Chapters 300-304) as well as information on
any agency
internal implementing regulations including weight allowance information.
Additionally, the
provider shall counsel the owner about services the owner is authorized at
Federal Government
expense as well as any requested services that are not the Federal
Government's financial responsibility
and which the employing agency will charge back to the
owner. Some of these services are:
Extra pick-up/delivery
Temporary SIT authorized by the agency
Extended (Non-temporary (NTS) or “permanent”) storage
Unauthorized items
Assembly/disassembly of property
Shipment of perishable items
Firearms and hazardous material exclusions
Level of service coverage, options and costs
Reporting concealed damages, owner rights and responsibilities, third-party
servicing
Packing/unpacking and crating/ uncrating
Preparation and filing of claims
Name and address of origin/destination storage provider
Local drayage out of storage
6.6.2 Prepayment Audit FMR 102-118
Prepayment audits are the responsibility of the agency. Prepayment audit plans are established
by the agency and approved by the GSA Transportation Audits Division. Services must meet all
requirements set forth in the Federal Management Regulation (FMR) Part 102-118 and satisfy
the requirements of the agency’s prepayment audit plan and reporting requirements. It is
incumbent upon the agency to ensure its prepayment audit plan is free of any conflicts of
interest.
6.6.2.1 Certification
Any auditor (other than a GSA Prepayment Audit Schedule contractor performing under
Financial and Business Solutions (FABS) Schedule 520, Special Item Number (SIN) 520-10
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
80
desiring to perform prepayment audit services must be certified by the GSA Transportation
Audit Division (QMCA) to do so. Certification may be obtained by contacting:
General Services Administration
Transportation Audit Division (QMCA)
1800 F Street, NW
Washington, DC 20405
Email: audit.p[email protected]
6.6.3 Preparation of Shipment Documentation
If an agency exercises its option to have the MMS provider prepare the BL, the MMS provider
must
comply with the terms and conditions set forth in FMR Parts 102-117 and 102-118. On
international shipments, the MMS provider shall complete and distribute copies of each GBL
following instructions published in the “U.S. Government Freight TransportationHandbook”
from the
Transportation Audit Division (QMCA)
The MMS provider shall furnish a legible memorandum copy of all BL or a legible copy of all BL
prepared and distributed to the BLIO before the shipment pick-up date.
6.6.4 Data Communications Capabilities
The MMS provider shall:
Provide on-line electronic access to all database information pertaining to orders
and applicable shipment records
Provide the BLIO or designee and the GSA PMO in Kansas City, Missouri, on-line
access
to all database information pertaining to orders and shipment records for all
accounts established under the terms of this HTOS;
Establish sufficient safeguards to prevent unauthorized access to the database
information and make real-time electronic access available; and
Furnish clear documentation setting out procedures for access to and use of the
database.
6.6.4.1 Data Elements
The database must contain, but is not limited to, the following elements:
Order information
Shipment information sufficient to generate the management information reports
specified in Section 6.5.8.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
81
The shipment database must be maintained in a separate directory with a separate shipment
record for each move. Shipment files must not be commingled with data maintained
for
shipments not subject to this HTOS. Each shipment record must contain all information
required for that particular shipment including any claims filed by the TSP, status of the claim,
etc. using a continuous computer terminal screen, if necessary. Performance data documenting
how the move was handled must be collected independently and maintained in this record.
The MMS provider shall provide the capability for the BLIOs and the GSA PMO to extract and
consolidate data such as TSP performance if specific reports are required.
6.6.4.2 Database Maintenance
The MMS provider shall update the database at least once every 24 hours, and provide for on-
line electronic access to database elements for a period of one (1) year from date of pick-up.
After one year, only a hard copy of the records is required to be maintained for six (6) years
after the date of action.
6.6.5 On-site Quality Control Service
If an agency requests, the MMS provider shall arrange for quality control personnel to provide
on-site inspection services at the origin and destination residences. Inspection services
include,
but are not limited to:
Verification of correct inventory coding
Use of proper packing materials
Appropriate article servicing
Equipment and personnel suitability
Satisfactory performance of unpacking.
The actual cost of any on-site quality control service requested is negotiable between the MMS
provider and the agency. The price agreed upon shall be stated in a written document and
signed and retained by both parties. This document is construed as a one-time only
amendment to the MMS
provider’s rate filing. A copy of the written document shall be
included with the MMS provider’s voucher. The MMS provider may engage a third party to
perform these services
provided they are representatives or employees of a TSP or an agent
thereof.
6.6.6 Quality Assurance Plan
If requested by the agency, the MMS provider shall provide the agency a quality assurance plan
to ensure quality service and shall designate quality assurance personnel to execute the plan.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
82
6.6.7 Claims Preparation, Filing, and Settlement Assistance
If either the owner or agency requests, the MMS provider shall provide timely loss and damage
claim preparation and filing assistance, including follow-up assistance for any
subsequently
discovered loss or damage. The MMS provider shall review and negotiate any
settlement offer
that is inconsistent with the MMS provider’s liability or HTOS provisions, and, in the case
of an
impasse between owner and MMS provider, shall refer the complete file to the agency. The
MMS provider shall also counsel the owner about potential consequences of signing any full
and unconditional release on any offer of settlement before all claims resulting from a
particular move have been resolved.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
83
Inspection of Services
Overview 7.1
This section describes the processes by which the Federal Government may inspect the facilities
and services provided by Transportation Service Providers (TSPs) for Household Goods (HHG)
shipments moving under the Centralized Household Goods Traffic Management Program
(CHAMP). In general, the Federal Government reserves the right to inspect these facilities and
services
and deems it necessary to insure not only compliance with the provisions of this
Household Goods Tender of Service (HTOS) but also to determine owner satisfaction with these
services. The Federal Government will use the results of these inspections to correct
deficiencies in a TSP’s services, to provide “best value” recommendations to agencies and to
improve
the level of satisfaction.
The Federal Government may use any and all of the following to inspect and evaluate TSP
service levels:
Inspection by the Program Management Office (PMO) and its designated
representative
Inspection by the Bill of Lading Issuing Officer (BLIO) and its designated
representatives
Inspection by the owner or his/her authorized representative
Collection and analysis of GSA Form 3080, Household Goods Carrier Evaluation
Reports. (See also Section 2 on how this information is used to adjust a TSP’s scope
of operation.)
The following sections provide additional detail on these procedures. All references to the TSP
refer to the TSP and its agents.
Inspection by the Federal Government 7.2
7.2.1 Inspection of Facilities and Operations
The PMO or its designee will have the right to review and inspect the facilities and operations of
any CHAMP TSP. The inspections will determine if the equipment, facilities, operations and
personnel are adequate and capable of performing the services required by the Federal
Government.
The inspections will validate that TSP operations have been performed in accordance with the
provisions of this HTOS and the requirements of the Federal ordering office.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
84
The PMO or designated representative(s) may inspect the TSP’s facilities and operations at the
TSPs main facility, at the residence of the owner, or at the warehouse or any other facility of
the TSP during regular office hours and at any time that work is in progress.
Published corporate TSP quality control programs shall be presented and explained to
authorized inspectors when the TSP's facilities are inspected.
7.2.1.1 Inspection of Facilities
The TSP shall furnish PMO or designated representatives with free and reasonable access to its
facilities and provide assistance to successfully accomplish the review. The TSP shall provide,
without cost to the Federal Government, legible reproductions of any documents requested
and required in the
performance of the inspection.
7.2.1.2 Inspection of Operations
Authorized representatives will have the right to inspect the packing, loading,
weighing, pick-
up, delivery, unpacking, warehousing and any other services performed or being
performed by
the TSP. PMO authorized representatives will include:
GSA personnel designated to perform quality assurance
The owner or their authorized representative
Personnel of the owner’s agency designated to perform quality assurance.
7.2.1.3 Inspection by the owner
Most often, the owner will inspect TSP services in the absence of an authorized GSA
representative, the employing agency, or the BLIO. The owner’s report of inspection (as
documented by owner’s signature on the Bill of Lading (BL), or a joint inspection conducted at
delivery or other report are all acceptable reports of inspection and will be considered
administratively final.
7.2.1.4 Immediate Corrective Actions
When authorized representatives of the BLIO find that packing, loading, unpacking or any other
work being performed or already completed does not comply with the terms, conditions or
specifications set out in this HTOS, the authorized representative will advise the TSP of the
situation. The TSP shall promptly correct the deficiency by taking whatever action is necessary
at no additional cost to the Federal Government or the owner.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
85
7.2.2 Reports of Inspection
Reports of inspection will be furnished to the PMO. Upon receipt of an on-site review, the PMO
will furnish the TSP a report within ninety (90) calendar days of completion of the on-site
review. The report will show the findings of the review and corrective actions, if any, which
must be taken by the TSP to bring its operation into compliance with requirements as set forth
in this HTOS.
A TSP receiving a report showing corrective actions which need to be taken shall have its
approval changed to conditional, and shall have thirty (30) calendar days from date of receipt to
institute those corrective actions identified as requiring immediate action and to notify the PMO
of completion of those corrective actions. Corrective actions not performed in thirty (30)
calendar days could result in the TSP’s placement in temporary non-use status.
Reports of inspection by the PMO will be considered as final and conclusive of the performance
of the services inspected. If the TSP objects to the rating or required corrective actions imposed
by the BLIO, the TSP shall first notify the BLIO in writing, setting out the basis of the
disagreement and requesting the opportunity to resolve it. If the TSP still objects to the BLIO’s
report, it may appeal to the PMO in accordance with the provisions of Section 3.
Other Inspections 7.3
7.3.1 Inspection of Sorting For Partial Withdrawal from SIT
The owner or any other person responsible for payment of the transportation charges will have
the
right to be present at the TSP's facility during the sorting of the property for a partial
withdrawal from Storage-in-Transit (SIT). The TSP shall deliver, or the owner has the option to
pick up, the property.
7.3.2 Inspection and Re-packing of Pre-packed Items by the TSP
The TSP is responsible for all packing. The TSP is authorized to inspect all packed by owner
(PBO) goods to ascertain the contents and determine that only articles not otherwise
prohibited by this HTOS are contained in the shipment. For domestic shipments, to ensure safe
transportation, if the TSP determines it is necessary to unpack and repack cartons and/or
containers that have been packed by the Owner, no additional labor, unpacking and/or
additional re-packing charges will apply.
Please note: Labor charges apply for international shipments, see Section 12.7.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
86
Acceptance by the Federal Government 7.4
Acceptance, as used in this HTOS, means the act of an authorized representative of the
Federal
Government by which the Federal Government assumes for itself or approves specific services,
as partial or complete performance of the requirements of the HTOS.
7.4.1 Warranty
Notwithstanding inspection and acceptance by the Federal Government or any provision
concerning
the conclusiveness thereof, the TSP warrants that all services performed under this
HTOS will, at the time of acceptance, be free from defects in workmanship and conform to the
requirements of this HTOS. The BLIO will give written notice of any defect or nonconformance
to the TSP within forty-five (45) business days from the date of acceptance by the Federal
Government. This notice will state either (1) that the TSP shall correct or reperform any
defective or nonconforming services, or (2) that the Federal Government does not require
correction or
reperformance.
7.4.2 Correction and Reperformance
Correction, as used in this section, means the elimination of a defect. If the TSP is required to
correct or reperform, it shall be at no cost to the Federal Government, and any services
corrected or reperformed by the TSP shall be subject to this clause or if the TSP refuses to
correct or reperform, the BLIO may correct or replace with similar services and charge to the
TSP the cost occasioned to the Federal Government thereby, or make an equitable adjustment
in the price for services rendered.
7.4.3 No Correction and Reperformance
If the Federal Government does not require correction or reperformance, the BLIO will make an
equitable adjustment in the price for services rendered.
Household Goods Carrier Evaluation Report (GSA Form 3080) 7.5
This section describes the GSA Form 3080, Household Goods Carrier Evaluation Report, the
procedures for administering the TSP evaluation program and how the GSA Form 3080
Responses are used to compute the TSP Customer Satisfaction Indices (CSI). Section 2,
Application and Participation, describes how the CSI is used to adjust the scope of a TSP’s
operation. The CSI is also used by agencies in TSP selection and shipment distribution to meet
their agency’s service requirements at the lowest cost consistent with those requirements.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
87
7.5.1 Overview
The GSA Form 3080 Carrier Evaluation Report is a customer satisfaction survey. Upon
completion of services by the TSP at destination, the TSP must initiate an electronic GSA Form
3080 survey to every owner for each shipment type (HHG, UAB, POV) within the GSA’s
Transportation Management Services Solution (TMSS) 3080 Module. The TSP is required to
complete all requested shipment information. The TSP may monitor the responses through the
survey reporting tool. It is prohibited for the TSP to complete any portion of the GSA Form 3080. The
TSP is subject to disciplinary action from the PMO if the TSP completes the electronic 3080 or
fails to initiate a 3080. The GSA PMO will initiate the agency survey on a quarterly basis. The
agency will provide survey results for each TSP or move manager that has handled shipments
for that agency in the reporting quarter.
Electronic GSA Form 3080s must be initiated in the TMSS system via one of the following
options:
Option 1: Enter the shipment specifics for each completed shipment in to the GSA Form 3080
module owner information, AMC information, TSP contact information and shipment details
(origin, destination, BL number, type, etc). When entering the required Federal Agency
Identification Code (FAIC), ensure that it is associated with the AMC name entered. FAICs can
be located in the FAIC List within TMSS or the PMO may be contacted for assistance in
identifying the correct FAIC. Once entered, TMSS will send the GSA Form 3080 to the owner via
the e-mail address entered by the TSP. After completion by the owner, TMSS will notify the
AMC via the email provided.
Option 2: Similar to rate filing and shipment reports; upload a batch of shipment specifics in
one file. Use the “Report Upload” function on the TMSS main menu, and follow the formatting
requirements for Option 2 in Appendix D of this HTOS. All GSA Form 3080 fields should be
included as detailed in Option 1. When entering the required Federal Agency Identification
Code (FAIC), ensure that it is associated with the AMC name entered. FAICs can be located in
the FAIC List within TMSS or the PMO may be contacted for assistance in identifying the correct
FAIC. TMSS will validate the uploaded information. Once all information is received in the
correct format, TMSS will generate the GSA Form 3080 request to the identified owner via the
e-mail provided by the TSP. The remainder of the process will be initiated by TMSS as described
above in Option 1.
The CSI is calculated on an annual basis. Only GSA Form 3080s for shipments with indicated
delivery dates between January 1 and December 31 of the calendar year for which the CSI is
calculated will be used. The TMSS GSA Form 3080 report module provides TSPs with access to
their responses. TSPs can use the report module to monitor outstanding GSA Form 3080s and
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
88
review the owner’s scores. GSA Form 3080s not completed in TMSS by the last day in February
will not be used in the calculation of a TSP’s CSI score for the previous calendar year. The AMC
portion of the GSA Form 3080 survey must be completed at least once by at least one agency
for that TSP to receive a CSI score.
7.5.2 Issuing CSI Score
Based on the number of shipment scores reported to the PMO on GSA Form 3080, a TSP will be
issued a CSI or be in “unindexed” status. The following criteria will be used when issuing CSI
scores.
7.5.2.1 Unindexed Status
A TSP will not be issued a CSI if:
The TSP had less than two shipments reported.
The TSP had less than two GSA Forms 3080 returned to GSA.
The TSP’s GSA Form 3080 rate of return was less than 80% of the overall program
average rate of return for the calendar year.
The TSP did not submit complete shipment information.
The AMC did not fill out at least one GSA Form 3080 for that TSP.
The TSP is not up to date with IFF payments.
7.5.2.2 Indexed status
A TSP will be issued a CSI if:
The TSP had between two and fourteen GSA Form 3080s returned to GSA and the
TSP’s GSA Form 3080 rate of return was greater than 80% of the overall program
average.
The TSP had 15 or more GSA Form 3080s returned to GSA.
The AMC had filled out at least one 3080 AMC portion for that TSP.
The TSP is up to date with all IFF payments.
7.5.3 Appeal Procedures
In the event that the rated TSP disagrees with the evaluation contained on the GSA Form 3080,
the TSP has the right to appeal such evaluation as specified below. The objective of these
appeal procedures is to resolve the disagreement as close to the point of service as possible.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
89
Except as provided below, an appeal received by the PMO directly from a rated TSP will be
rejected.
7.5.3.1 Shipment Not Tendered
If the rated TSP determines that a shipment was not tendered to its company, the TSP shall
advise the PMO in writing requesting review and correction.
7.5.3.2 Disagree with the Rating by the Owner
If the rated TSP disagrees with the owner’s evaluation and the owner’s evaluation has not been
changed by the BLIO prior to submission to the PMO, the rated TSP shall first notify
the owner
in writing, setting out the basis of the disagreement and requesting the
opportunity to resolve
it. The BLIO may submit a written request via email to the PMO to change an owner’s rating.
Note: If the rated TSP disagrees with the owner’s evaluation and the owner’s evaluation has
been changed by the BLIO, prior to submission to the PMO, the procedures in Section 7.5.3.3.2
will apply.
7.5.3.2.1 Disagreement is Resolved
If the owner and the rated TSP resolve the disagreement and that resolution changes the
owner’s rating, the owner and the rated TSP shall jointly advise the BLIO by a single
memo or
email. The BLIO will then notify the PMO in writing by letter or email and request that the rating
be changed.
7.5.3.2.2 Disagreement is Not Resolved
If the owner and the rated TSP cannot resolve the disagreement, the rated TSP shall notify
the
BLIO in writing requesting review and resolution. The request will set out the basis of the
disagreement, actions taken to resolve the disagreement, and include a copy of the
communication to the
owner and any records that may have been made of conversations,
meetings or
correspondence with the owner. The BLIO will then investigate the disagreement,
determine
whether any changes should be made in the rating, and, if so, advise the PMO in
writing. The
BLIO’s determination is final and not reviewable by the PMO.
7.5.3.3 Disagree with Rating by the BLIO
In the event the rated TSP disagrees with the BLIO’s evaluation, the rated TSP shall first notify
the BLIO in writing, setting out the basis of the disagreement and requesting the opportunity to
resolve it.
7.5.3.3.1 Disagreement is Resolved
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
90
If the BLIO and the rated TSP resolve the disagreement and that resolution changes the BLIO’s
rating, the BLIO and the rated TSP shall jointly advise the PMO in a single memo or email signed.
7.5.3.3.2 Disagreement is Not Resolved
If the BLIO and the rated TSP cannot resolve the disagreement, the rated TSP and the BLIO must
jointly prepare a single memo or email to the PMO approved by both that they request
resolution of the
disagreement by the PMO and agree to accept the findings of the PMO
without further appeal.
The request will set out the basis of the disagreement, actions taken to resolve the
disagreement, and include a copy of the communication to the BLIO and any records that may
have been
made of conversations, meetings or correspondence by either party. The PMO will
then investigate the disagreement, determine whether any changes should be made to the
rating,
and, if so, advise the rated TSP and the BLIO in writing and correct the rating. If the
rated TSP
and the BLIO cannot agree to jointly request review and resolution by the PMO, the
original rating will remain in effect.
7.5.3.3.3 Oral Appeals
Oral appeals will be construed as without merit and be rejected.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
91
Invoicing and Payments
This section describes the process for invoicing Household Goods (HHG) services (including the
movement of Unaccompanied Air Baggage (UAB) and Privately Owned Vehicles (POVs) and how
to
remit payment for the GSA Industrial Funding Fee (IFF). Each portion of a shipment shall be
rated at
the rate in effect on the date of initial pick-up of the shipment, based on the applicable weight of
the entire shipment. Transportation Service Providers (TSPs) shall refer to the annual RFO for
complete details on rates and charges.
Invoicing 8.1
8.1.1 Voucher and Supporting Documents
GSA has prescribed the Public Voucher for Transportation Charges, SF 1113, and Memorandum
Copy, SF 1113-A, for use by TSPs in billing charges for authorized HHG services furnished to the
Federal Government. These forms are available from the GSA Forms Library and URLs are provided
in Appendix C.
The SF 1113 and one SF 1113-A shall be submitted to the billing office specified on the BL. The
SF
1113 shall be supported by the BL and other documents required in the table below.
Invoice and Supporting Documents
Public Voucher for
Transportation Charges (SF
1113/SF 1113A)
The TSP shall include the following items on the SF 1113:
The required transit time for the shipment, as set forth in this HTOS, or
the RFO, as applicable
The actual transit time for the shipment
TSP’s Taxpayer ID Number
The Late Delivery Reduction assessed as a deduction from total charges
in accordance with Section 8.4.1
Bill of Lading (BL)
The original BL is the primary shipping document the TSP uses to bill the
Federal Government for transportation services rendered. However, if after
delivery, the original BL cannot be located by the billing TSP, and it is evident
that the original BL has been lost or destroyed, the TSP must use the Freight
Waybill-Original properly certified by the TSP as a substitute document, when
submitting public vouchers to the appropriate Federal Government paying
office.
If both the original BL and the freight waybill are lost, the TSP shall request, and
be provided, a certified true copy of the issuing office's Memorandum Copy for
use as a substitute billing document
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
92
Invoice and Supporting Documents
Weight Tickets
The TSP shall submit weight tickets determining net weight with proper
identification of the shipment thereon for both original weighing and, if
applicable, reweighing. The lower of the two net scale weights shall be used
for determining the applicable charges. If shipment is reweighed the TSP shall
include a copy of the written request for reweighing and both sets of weight
tickets.
TSPs may substitute manufacturer’s weight for automobiles, trucks, vans,
motorcycles, campers and boats in lieu of obtaining separate weight tickets on
these articles whenever such articles are included within a shipment.
Manufacturer’s weight will be obtained from either the Branham Automobile
Reference Book, the National Automobile Dealers Association (N.A.D.A.)
Official Used Car Guide (the “Guide”), or from other appropriate reference
sources of manufacturer’s weight or the owner may provide the TSP with
copies of manufacturer’s documents evidencing the weight of the article
included in the shipment, unless otherwise weighed as part of the gross weight
of the shipment
Authorization For Diversion Or
Reconsignment
Written authorization for diversion or reconsignment, if applicable
Approvals And Authorization
For Waiver
Written authorization is required for a waiver of any requirements stated
herein and when assessing additional charges as a result of a waiver or
approval. This includes approvals and extensions of SIT above the original
authorization.
Advanced Charges/Third Party
Charges
Charges advanced by TSP for services of others shall be supported by the TSP
with the Bill of Lading Issuing Officer’s (BLIO's) authorization, a copy of the
invoice setting forth services rendered, charges and basis thereof including
reference to the GSA tariff, price list, rate schedule, or similar statement of
rates and charges. The charges so advanced are in addition to, and shall be paid
with, all other lawful rates and charges
Miscellaneous Charge
Any cost incurred by the TSP for a service outside the terms of this HTOS,
authorized in writing by the BLIO, will be billed as a miscellaneous charge. A
description of the service, the BLIO's authorization, and the basis for the
computation of the charge is required
DD Form 619 Or Comparable
Commercial Form
“Statement of Accessorial Services Performed” (DD Form 619) or comparable
commercial form when charges are assessed for accessorial services, not
including SIT. Each household appliance serviced will be identified to show the
manufacturer’s name, brand, and model
DD Form 619-1 Or
Comparable Commercial Form
“Statement of Accessorial Services Performed - SIT Delivery and Reweigh” (DD
Form 619-1) or comparable commercial form, when charges are assessed for
SIT delivery. Net or gross weight, whichever is applicable, will be noted on the
DD Form 619-1
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
93
8.1.2 Electronic Payments
The agencies ordering HHG services will establish their own procedures for the
submission of TSP
invoices. This may include requiring the use of electronic commerce systems that include fees paid
by the TSP. The TSP shall be responsible for complying with the agencies’ payment procedures.
Composition of Charges 8.2
8.2.1 Applicable Rate
All charges for transportation and related services for shipments handled shall be in accordance
with the lowest applicable GSA tariff or tender, and shall be billed to the agency shown in the “Bill
Charges to” block on the BL. The TSP's public voucher for charges shall be
supported by the
documents specified in Section 8.1. Failure to submit any of the documents shall result in rejection
of the associated charges.
8.2.2 Applicable Rate in Absence of Accepted Rate
At the time of approval, GSA establishes a TSP’s approved scope of operation. Agencies are
encouraged to use those TSPs that have approved rates filed in conjunction with the TSP’s
approved scope of operation. If the selection of TSPs for a specific route
is limited, the acceptance
and movement of a shipment by the TSP outside of its approved scope of operation over routes for
which the TSP has no accepted rates or whose rates have
been canceled shall constitute an
agreement by that TSP to perform the transportation services
at a One-Time-Only (OTO) rate. See
Section 4.4 for OTO requirements.
8.2.3 Applicable Charges on Overweight International Shipments
BLIOs may require TSPs to report the actual weight of international shipments prior to movement
(See Section 11.2). This is to determine if the actual weight is in excess of the owner’s authorized
allowance. If this should occur, and the TSP fails to notify the BLIO of the shipment weight and
moves the shipment from origin to destination, TSP shall collect from the
Federal Government
those transportation and accessorial service charges, including terminal services
charges, in an
amount equal to the charges accruing to the authorized shipment weight, not the
actual shipment
weight. The TSP shall have no recourse to the owner for the additional charges.
8.2.4 Applicable Weight When Reweigh Performed
When a shipment is reweighed in accordance with Section 5.4.4, charges will be based on the
lower
of the two net scale weights. In the event the reweigh information is not available at the
time of
the TSP's initial submission of its invoice, the TSP may either present a supplemental billing
adjusting the transportation charges or adjust supplemental billings to reflect the
reweigh weight.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
94
Adjustment Based On Rate Differentials Involved In the Use of Foreign 8.3
Flag Shipping
Adjustments in rates will be permitted when rate differentials are involved due to the use of
Foreign Flag Shipping. A Justification Certificate (see Appendix C) is required for the use of a Foreign
Flag vessel. When increases or decreases occur in rates due to the use of Foreign Flag Shipping,
billing and documentation submitted in connection with the GBL shipment will have
differences
between the Foreign Flag vessel rate and the rate used in computing the accepted transportation
single factor rate (SFR). The ocean freight bill which must be submitted to support each GBL and
the rate will be adjusted in favor of the TSP or the Federal Government on the
basis of this bill. An
example of the adjustment required in the event of an ocean rate increase
would be:
International GBL Shipment Adjustment Example
SHIPMENT: 3,000 lb, 450 cu ft., Single Factor Rate = $32.00 per cwt
STEP 1. Original Charges Due: 3,000 lb x $32.00 per cwt = $960.00
STEP 2. Ocean rate used in constructing the effective GBL rate:
o 81 cents per cu ft
STEP 3. Paid to Foreign Flag Ocean TSP as stated on the ocean freight bill and computed
in accordance with the measurement rule stated in pricing agreement governing the rate:
o 90 cents per cu ft (9 cents per cu ft difference)
STEP 4. Supplemental charge for ocean freight
o 450 cu ft at 9 cents per cubic foot = $40.50.
STEP 5. Total charges due TSP: $960.00 + $40.50 = $1,000.50.
Reductions in Charges 8.4
8.4.1 Late Delivery Reduction
A late delivery reduction of $100.00 per day will be payable to the agency paying the
transportation
charges for each calendar day, or fraction thereof, when the actual transit time
for direct delivery
shipments exceeds the transit time as defined in Section 10 and the RFO. This reduction is subject
to the following conditions:
When the BLIO and the TSP mutually agree to a transit time longer than the
transit time
as shown in Section 10 or the RFO, the penalty will begin on the day after
the agreed
date
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
95
When the Federal Government and the TSP mutually agree to a transit time chart other
than the
chart in Section 10 or the RFO, the penalty will begin on the day after the agreed
date
When a shipment consigned to Storage-in-Transit (SIT) at destination is en route and the
destination is changed to a direct delivery, the transit time is negotiable and no penalty
occurs for late delivery
This reduction will apply only for shipments which
o Weigh or are rated at 3,500 pounds or more that are picked up during the period
from October 1 through May 14 of each subsequent year or
o Weigh or are rated at 5,000 pounds or more that are picked up during the period
from May 15 through September 30 of each year
This reduction will apply when reconsignment or diversion is made on a shipment,
based
on the applicable mileage and weight of the shipment from point of diversion to the new
destination
This reduction will not apply if delay is caused by reasons beyond the TSP's control,
described as “Impractical Operation” in Section 5
This reduction will not apply to a shipment, or portion thereof, which is lost or
destroyed
in transit and cannot be delivered due to such loss or destruction
This reduction will not apply to an overflow portion of the shipment when the overflow
weight represents less than twenty (20) percent of the total shipment weight and
contains nonessential items (possessions not needed to maintain day-to-day
housekeeping during the period of time between delivery of the main portion of the
shipment and delivery of the overflow)
The total reimbursement to the agency will not exceed
An amount equal to the linehaul transportation charges for the shipment on a domestic
shipment
An amount equal to total charges for an international shipment, excluding SIT
This payment satisfies the Federal Government's right to equitable adjustment for failure to
perform,
but does not waive, mitigate, or satisfy any other right or remedy available to the Federal
Government
on account of late delivery by the TSP.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
96
8.4.2 Improper Customs Clearance Reduction
In the event that a TSP improperly clears a shipment through customs (for example, a Department
of State (DOS) shipment is cleared as a Department of Defense (DoD) shipment, rather than a DOS
shipment) and warehouse handling, storage, or delivery costs accrue
exceeding those applicable to
the properly cleared shipment, the excess warehouse handling,
storage, or delivery costs will not be
reimbursable by the agency paying the
transportation charges.
Other Charges 8.5
8.5.1 Valuation Charges
Although the liability in excess of that declared by the shipping agency is an expense of the owner,
the charges will be billed by the TSP to the finance office of the agency sponsoring the shipment and
identified as a separate item of billing.
8.5.2 Delivery/Pick-up at a Third Party and Self-Storage Warehouse
Except as otherwise provided herein, when TSP picks up or delivers a shipment to/from a third party
warehouse (including self-storage/mini-warehouse locations), a charge will apply when the TSP is
requested by the BLIO to enter the warehouse for the purpose of removing items stored from, or
placing items into, the warehouse space rented/controlled by the owner or the agency. This service
must be approved in writing by the BLIO prior to performance of the service. Charges apply at the
point where the service is performed, based on the weight of the shipment, or portion thereof, that
is placed into or removed from the warehouse, subject to a minimum weight of 1,000 pounds.
8.5.3 Charges for Repacking Pre-packed Items
When the TSP is required to repack cartons and/or containers that have been packed by the Owner,
no additional repacking or carton/containers charges will apply on domestic shipments due to the
Full Service Packing charges for the shipment. Please note: Labor charges apply for international
shipments, see Section 12.7.
8.5.4 Charges for Reweigh
Crating services will be quoted, billed and paid as provided in the GSA tariff for domestic shipments
or Section 12 of this HTOS for international shipments. If the use of a third party is authorized in
writing by the BLIO to provide crating services and the charges are in excess of those provided in the
GSA tariff or Section 12, the office that issued the BL or the BLIO has the authority to waive or
negotiate the excess crating charges, in whole or in part, based on the
circumstances of the use of
third party services.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
97
8.5.5 Excessive Distance Carry
For domestic shipments, refer to GSA tariff. For international shipments refer to Section 12.26 of
the HTOS.
Storage-In-Transit (SIT) Charges 8.6
8.6.1 Warehouse Handling Charges
Warehouse handling charges for shipments placed in Storage-in-Transit (SIT) will be in accordance
with the GSA tariff and tender for the destination address or municipality shown on the
BL, unless
otherwise specifically authorized by the BLIO. In the event the TSP is authorized to use trailers,
vans, public warehouses and self-storage units, one-half the applicable warehouse handling rate will
be paid.
8.6.2 Storage Charges
Storage charges for shipments placed in SIT will be in accordance with the applicable GSA tariff and
tender for the destination address shown on the BL, unless otherwise specifically authorized in
writing by the BLIO or on the BL. In the event the TSP is authorized to use trailers, vans, public
warehouses and self-storage units, one-half the applicable storage rate will be paid.
8.6.3 Domestic SIT Pick-up or Delivery Charges
Pick-up or delivery charges for shipments placed in SIT will be in accordance with the GSA tariff for
the destination address shown on the BL, unless otherwise specifically authorized in writing by the
BLIO.
8.6.4 International SIT Pick-up or Delivery Charges
On shipments delivered from SIT, the applicable transportation charges will be the delivery
transportation rate from the nearest available TSP agent’s DoD or DOS-approved SIT facility at
destination shown in the “Consignee Block” to final destination.
8.6.5 Placement in SIT on Different Dates
When property is placed in SIT in segments on different dates, the transportation rates and
additional service charges in effect on the date of the pick-up of the initial shipment will apply to
each property segment placed in SIT.
8.6.6 Nearest Available Facility Rule
If SIT facilities (TSP or foreign warehouse) are not available within the required 50 miles of the
destination address as identified on the BL (or the origin address as identified on the BL if SIT at
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
98
origin was specified on the BL or authorized in writing by the BLIO), the BLIO will be advised and SIT
will be placed at:
a. The nearest available facility (TSP or foreign warehouse), or
b. The BLIO and TSP agreed upon facility. In which case, charges will be assessed based
on either the destination address as identified on the BL (or the origin address as
identified on the BL if SIT at origin was specified on the BL or authorized in writing by
the BLIO) or the actual location.
The BLIO can waive, in writing, the 50 mile distance and pricing requirement at his/her discretion.
When a waiver is granted, the billing must be supported by a copy of the waiver indicating the BLIO
waived the 50 mile distance requirement and that charges are based on the location where the SIT
was performed.
In the event the storage occurs at a point other than the TSP's agent's nearest available facility,
and
in the event that the transit
time for delivery from the actual point of storage to the final destination
exceeds the transit
time between the TSP's agent's nearest available facility and the final
destination, the total charges may be subject to a reduction equal to the Federal Government paid
cost of temporary
quarters for the excess transit time. This may apply if the agency approves an
alternate location for the TSP’s convenience.
8.6.7 Additional International Provisions for SIT Charges
8.6.7.1 Storage Charges at Destination
When SIT is at destination, charges (including charges for additional services, advances and other
properly authorized charges) will be billed after SIT is completed.
8.6.7.2 Agent Refusal of International SIT Shipment
If the agent refuses to accept a shipment (e.g., because of the TSP's refusal to provide a waiver
or
due to the TSP's poor payment history) the agent's facility will be considered “available” for the
purpose of determining charges under the provisions of Section 8.6.6 without regard to which
destination warehouse the TSP uses.
8.6.8 Charges Applicable To Portion
The transportation charges to apply on a portion of a SIT shipment delivered from warehouse
location to destination will be the applicable transportation rate based on the weight of such
portion, subject to the provisions of Section 8.6.10 on withdrawals.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
99
8.6.9 Overflow
On property consigned to SIT where an overflow of property requires that a split shipment be
delivered to the warehouse on different dates, the charges for such property will be as follows:
Transportation charges from initial point of pickup to delivery address as identified on
the BL based on the combined weight of the property stored in transit and computation
of transportation charges will be as provided in Section 8.6.5.
Storage charges in effect on date of initial pick- up will apply and be assessed separately
on each portion of shipment stored in transit, except the 1,000 pound minimum weight
will apply to the combined weight of property stored in transit. Storage will be rated
separately on each portion added
All subsequent charges will be based on the combined weight of the property stored in
transit.
Warehouse handling charges will be based on the combined weight of the property
placed in SIT and will apply only once
All subsequent charges will be based on the combined weight of the SIT property.
8.6.10 Withdrawal of Property
During SIT, the owner may withdraw a portion of the property. When the selection of items
requires unstacking/restacking all or a portion of the shipment, charges for such handling will be
assessed in accordance with labor charge provisions in the GSA tariff or tender. Charges for
transportation furnished, if any, for the portion selected for delivery will be
assessed on the same
basis as an individual shipment. The following will be applicable to the
portion remaining in storage:
Storage charges will continue to apply on the weight of remainder of the property
Charges for transportation furnished, if any, for the delivery of the remainder of the
property will be assessed on the same basis as an individual shipment.
Billing of charges incident to partial withdrawal of property will be in accordance with the
instructions of the BLIO.
8.6.11 Removal from SIT and Extra Pick-up
When property is removed from SIT and extra pick-ups are ordered, the transportation rates
and
additional service charges in effect on the date of the pick-up of the initial shipment will apply
based on the weight of the property removed from SIT or constituting the extra pick-up.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
100
Payment In The Event Of Shipment Termination 8.7
8.7.1 Termination of a Domestic Shipment
In the event a TSP's right to provide services is terminated by the BLIO as provided in Section 3,
the
TSP will be paid up to the point of termination for services actually performed. Payment to the
terminated TSP will be based on the actual services performed, less the difference between the
terminated TSP's billing and the billing of the replacement TSP.
8.7.2 Termination of an International Shipment
In the event a TSP's right to provide services is terminated by the BLIO as provided in Section 3,
the
TSP will be paid up to the point of termination on a prorated basis for the services actually
performed. The basis of proration shall be negotiated between the BLIO and the TSP. Upon
determination, the BLIO’s decision shall be final and conclusive.
Charges for Lost or Destroyed Shipment 8.8
8.8.1 Total Loss
When the shipment is totally lost or destroyed in transit, the TSP can collect, or require the agency
to pay, any applicable transportation charges (including charges for additional services) when a
shipment is totally lost or destroyed in transit, only if in accordance with the terms and conditions
of GSA’s CHAMP, the TSP has paid to the Owner Full Replacement Value for the lost or destroyed
items.
8.8.2 Partial Loss
In the event that any portion of a shipment of HHG is lost or destroyed in transit, the TSP shall
refund that portion of its charges (including any charges for accessorial or terminal services)
corresponding to that portion of the shipment which is lost or destroyed in transit. TSPs shall
determine, at their own expense, the portion of the shipment not lost or destroyed in transit.
In order to calculate the charges applicable to the shipment as delivered, the TSP shall multiply the
percentage corresponding to the portion of the shipment delivered by the total charges
applicable
to the shipment as tendered by the shipper. If the charges so computed exceed the
charges
otherwise applicable to the shipment as delivered, the lesser of those charges shall apply.
Nevertheless, the TSP may collect, and the owner shall be required to pay, that proportion of any
accessorial or terminal services rendered which corresponds to the proportion of the shipment not
lost or destroyed in transit and any specific valuation charge that may be due. The provisions
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
101
section shall not be applicable to the extent
that any such loss or destruction is due to the act or
omission of the owner or Acts of God.
8.8.3 Partial Loss Involving More Than One Transportation Vehicle
International Only
In the event of the loss or destruction of any part of a shipment being transported on more
than
one vehicle, the TSP shall collect charges as provided in Section 8.8.2.
Other Provisions 8.9
8.9.1 Application of Prompt Payment Act
The Prompt Payment Act, 31 USC 3901, et seq., applies to shipments transported under this HTOS.
8.9.2 Payment of Debt
Should any agency be advised that a TSP filing rates under the terms of this HTOS has failed to
comply with the terms of an arrangement entered into between the TSP and an agency of the
Federal Claims Collection Act of 1966 relating to transportation services, that
agency may place the
TSP in temporary non-use status until such time as the TSP has complied with the terms of the
arrangement.
8.9.3 Excess Costs - International Only
To enable the Government to collect excess costs incurred due to TSPs defaulting on shipments in
transit, TSPs assuming the onward movement will maintain records of all excess costs including
demurrage, storage, etc., over and above those normally associated with a shipment. These
records will be provided to the BLIO or PMO on request.
Limitation of Action Claims for Charges 8.10
8.10.1 Filing of Claims by TSPs
All claims and actions at law by TSPs for recovery of their charges on shipments subject to the
provisions of this HTOS will be filed within three (3) years (not including any time of war) from
the
date of any one of the following, whichever is later:
Final delivery of the property
Payment of the transportation charges thereon
Subsequent refund of excess charges
Deduction of such excess charges from TSP's account.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
102
8.10.2 Filing of Claims Against TSPs
All claims and actions at law against TSPs for recovery of excess charges on shipments subject
to the
provisions of this HTOS will be filed within three (3) years (not including any time of war)
from the
date of payment of the charges thereon.
8.10.3 Federal Government’s Breach of Limitation International Only
Provided, however, that if the limitation of actions set forth in this item is breached by the Federal
Government by the filing of a claim or action at law (other than by mistake or inadvertence) at a
time other than stated in this section, this section will be of no force and effect and will be void ab
initio.
Payment of GSA Industrial Funding Fee (IFF) 8.11
8.11.1 Remittance of GSA IFF
The GSA Industrial Funding Fee (IFF) will be remitted to GSA on the basis of shipments billed as
reported, in the PMO Shipment Report (Section 11 and Appendix D) and in accordance with the
provisions of the annual RFO. The remittance may be transmitted either by check or by
electronic
funds transfer.
8.11.1.1 Remittance by Check
Checks shall be made payable to GSA-GL474.1*SCAC Code+”; e.g., “GSA-GL474.1*YZAB+”. The
check
register/memo line must identify the quarter (i.e. 1stqtr17, 3rdqtr16) and the GBL/BL number or
include with the IFF submission a copy of the shipment report containing such information.
Checks must be mailed to:
General Services Administration
Miscellaneous Receipts for Non-Federal Claims
P.O. Box 979009
St. Louis, MO 63197-9009
Express delivery (i.e. FedEx, UPS, Airborne, etc.) should be sent to:
US Bank
Attention: Government Lockbox 979009
Mail Code #SL -MOC1GL,
1005 Convention Plaza
St. Louis, MO 63101-9009
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
103
8.11.1.2 Remittance by Electronic Funds Transfer
Payments submitted by electronic funds transfer should be submitted in accordance with the
following format.
[1] PRIORITY CODE
[2] TREASURY
DEPARTMENT CODE
[3] TYPE CODE
[4] SENDING BANK CODE
[5] CLASS
CODE
[6] REFERENCE
NUMBER
[7] AMOUNT
[8] SENDING BANK NAME
[9] TREASURY DEPARTMENT NAME
[10} INFORMATION
[11] INFORMATION and SCAC
[12] INFORMATION
Explanation of References
Ref
Name
GSA Required Fill
Explanation
{1}
PRIORITY CODE
Provided by the sending bank.
Note: Some Federal Reserve district banks may not
require this item
{2}
TREASURY
DEPARTMENT CODE
021030004
The nine-digit identifier is the routing symbol of the
United States Treasury. This item is a constant and is
required for all funds transfer messages to the United
States Treasury
{3}
TYPE CODE
The type code will be provided by the bank
{4}
SENDING BANK
CODE
The nine-digit sending bank code will be provided by
the sending bank
{5}
CLASS CODE
The class code may be provided by the sending bank
at its option (if permitted by the Federal Reserve
district bank)
{6}
REFERENCE NUMBER
The reference number may be inserted by the sending
bank to identify the transaction
{7}
AMOUNT
The amount will include the dollar sign and the
appropriate punctuation including cents digits. This
item will be provided by the depositor
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
104
{8}
SENDING BANK
NAME
The telegraphic abbreviation which corresponds to
item {4} will be provided by the sending bank
{9}
TREASURY
DEPARTMENT
NAME
TREAS
NYC/(47000016) GSA
This item is of critical importance. It must appear on
the funds transfer message in the precise manner as
stated to allow for the automated processing and
classification of the funds transfer message to the
agency location code of the appropriate agency. This
item is comprised of a rigidly formatted, non-variable
sequence of 15 characters as shown
{10}
INFORMATION
GSA SHIPMENT
SURCHARGE
This item identifies the purpose of payment
{11}
INFORMATION plus
SCAC
GL474.1 [YZAB]
This item identifies the account in GSA
{12}
INFORMATION
PAYMENT FOR
[SCAC]
This identifies the TSP making the payment. For [SCAC]
substitute the TSP's Standard Carrier Alpha Code
Example of Funds Transfer Message
02
02103004
10
011000390
0650
$1,500.00
FIRST BOS
TREAS NYC/(47000016)GSA GSA INDUSTRIAL FUNDING FEE GL474.1 YZAB
PAYMENT FOR YZAB
8.11.2 Failure to Submit Remittance
The failure to submit the remittance as required by this section and in accordance with the time
frames established in Section 1.3.6 will result in the TSPs immediate placement in temporary
non-
use pending revocation of its approval to participate in the CHAMP.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
105
Liability and Claims
Transportation Service Provider (TSPs) Liability for Loss or 9.1
Damage
Transportation Service Providers (TSPs) providing domestic and/or international transportation
services, pursuant to the provisions of this Household Goods Tender of Service (HTOS), shall
offer full replacement value protection for each shipment. This includes all transportation
services (including accessorial and terminal services) furnished by a TSP for which the TSP
assumes liability for loss and damage. This will not exceed the full replacement value of the
items transported.
9.1.1 Released Value
All surface and Unaccompanied Air Baggage (UAB) shipments (domestic and international) are
released at full value.
All Privately Owned Vehicle (POV) shipments (domestic and international) are released at the
current value of the vehicle based on the National Automobile Dealers Association (NADA)
value for the vehicle. See Section 9.1.3.2 for more details.
9.1.1.1 Base Valuation
The TSP shall refer to the current Request for Offers (RFO) for the base valuation for various
shipments. Note that different agencies may require different base valuation amounts for their
owners.
9.1.1.2 Increase in Basic Released Value
Should the owner elect to specify a released value different from that specified on the Bill of
Lading (BL), after the BL has been issued but prior to the date of pick-up, the TSP should have
the owner contact the Bill of Lading Issuing Officer (BLIO) and request an amendment
to the
original BL indicating the desired valuation.
9.1.2 Exceptions to TSP Liability
9.1.2.1 Overall Exceptions
The TSP is not responsible for loss or damage caused by:
Acts of God, public authority or negligence of the owner and/or owner 's agent
Hostile or warlike action in the time of peace or war, including action in hindering,
combating or defending against an actual, impending or expected attack, including
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
106
o by any government or sovereign power (de jure or de facto), or
o by an authority
maintaining forces by an agent of any such government, power,
authority or forces
Any weapon of war employing atomic fission or radioactive force whether in time of
peace or war, including contamination attributable to effects of radioactive or
fissionable materials
Insurrection, rebellion, revolution, civil war, usurped power or action taken by
governmental authority in hindering, combating, or defending against such
occurrence,
seizure or destruction under quarantine or customs regulations,
confiscation by order of any government or public authority, or risks of contraband
or illegal transportation or
trade
Strikes, lockouts, labor disturbances, riots, civil commotion, acts of person or persons
taking part in such occurrence or disorder
Inherent vice of the article or infestations by mollusks, arachnids, crustaceans,
parasites
or other types of pests, fumigation or decontamination when not the fault
of the TSP
The burden of proof shall be on the TSP to show that the immediate cause of the loss or
damage was one or more of the exceptions listed above which relieved it of liability.
9.1.2.2 Government Custody
Except as provided below with respect to concealed loss or damage, the TSP shall not be liable
for loss or damage when the TSP can reasonably establish that such loss or damage occurred
while the shipment was in the effective custody and control of the Government.
9.1.3 Extent of TSP’s Liability
9.1.3.1 Liability for Non-Vehicular Personal Property
Except when loss or damage arises out of causes beyond the control and without the fault or
negligence of the TSP, the TSP shall be liable to the Federal Government or the owner for the
loss of or damage to any article in an amount not to exceed the released value of any article
over which the TSP has control or custody. Custody on the part of the TSP shall be considered
to begin at the time performance of service commences and shall continue until services are
completed. This includes, but is not limited to, all times while the property is being:
Packed
Picked up
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
107
Loaded
Transported
Delivered
Unloaded
Unpacked
Stored in transit
Serviced by a third party hired by the TSP to perform the servicing
9.1.3.1.1 Non-Vehicular Property Delivered To a Foreign Post - International Shipments
Subject to the general provisions stated above, and in the event non-vehicular personal
property is lost or damaged, the measure of damages for a shipment delivered to a foreign
post shall be repair or replacement not to exceed the replacement value of the item at the
foreign post. The foreign post value must be within ten percent (+/-10%) of the Continental
United
States (CONUS) replacement value at the point of origin at the time of arrival at the port
of debarkation. In the event the foreign post value is not within ten percent (+/-10%), the
measure
of damages will be the CONUS replacement value of the item at the point of origin at
the time
of arrival at the port of debarkation plus the cost of transportation and delivery of the
property,
including customs clearance, to the owner at the post. Replacement value must be
based on replacement of the property with property of comparable kind and quality.
9.1.3.1.2 Non-Vehicular Property Delivered Within CONUS
Subject to the general provisions stated above and in the event personal non-vehicular property
is lost or damaged, the measure of damages for a shipment to be delivered within the
CONUS shall be repair or replacement not to exceed the replacement value of the property at
the point of destination in the United States, including the cost of transportation and delivery of
the property, including customs clearance if applicable, to the owner at the destination
residence. Replacement value must be based on replacement of the property with property of
comparable kind and quality.
9.1.3.2 Liability for Vehicular Property
9.1.3.2.1 International Shipment
In the event of loss or damage to vehicular property during the course of an international
shipment, the measure of damages will be the cost of repair or replacement not to exceed the
current value of the vehicle based on the NADA value for the vehicle (in the month of landing
converted to local currency) plus the cost of rental of a comparable vehicle for the period of
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
108
time during which the vehicle is unavailable for owner use. However, the liability for the
cost
of rental shall not exceed the current value of the vehicle. The quality of repair or
replacement
must equal or exceed the standards applied in the CONUS.
9.1.3.2.2 Domestic Shipment
In the event of loss or damage to vehicular property during the course of a domestic shipment,
the measure of damages will be the cost of repair or replacement not to exceed the current
value of the vehicle based on the NADA value for the vehicle, plus the cost of rental of a
comparable vehicle for the period of time during which the vehicle is unavailable for owner
use. However, the liability of the cost of rental shall not exceed the current value of the
vehicle. The quality of repair or replacement must equal or exceed the standards applied in the
CONUS.
9.1.3.3 Liability for Real Property Damage
The TSP shall be liable for any damage sustained to the premises or property of the owner
caused by the TSP, its agents or employees.
9.1.3.4 Liability for High Risk Items
The TSP's legal liability for loss or damage to high risk items shall be the same as for any other
property lost or damaged. Unless covered by a high risk program established in accordance
with Section 9.1.5 below, a TSP's liability for high risk items shall in no way be limited to a value
less than that established under the terms of the level of service stated on the BL.
9.1.3.5 Liability for Concealed Loss/Damage
The TSP shall be liable for concealed loss or damage discovered by the owner within seventy-
five (75) calendar days after delivery if the owner notifies the TSP, in writing, of the
loss and/or
damage within seventy-five (75) calendar days from the date of delivery. The
notification
requirement cited here does not mean that a claim cannot be filed after seventy-five (75)
calendar days by the owner. Lack of notification shall not be used as the sole basis for denying
a claim.
9.1.3.5.1 Burden Of Proof When Notice Is Given
If the owner provides written notification of the discovered loss or damage within seventy-five
(75) calendar days after delivery, the TSP shall bear the burden of proving that it did not
cause
the loss or damage. If a claim for concealed loss or damage is filed more than seventy-five (75)
calendar days after delivery and the TSP received notice of all or some of the loss or
damage
within that period, the TSP shall bear the burden of proving that it did not cause the loss or
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
109
damage for which it received notice and on the property for which the owner did not
give
notice.
9.1.3.5.2 Burden Of Proof When Notice Is Not Given
If the owner files a claim for concealed loss or damage and the TSP did not receive notice of any
of the loss or damage within the seventy-five (75) calendar day period, the owner will bear the
burden of proving that the TSP caused the loss or damage.
9.1.3.6 Liability for Delay
The TSP shall be liable for the inconvenience and extra expense caused to the owner and to the
Federal Government if the owner is required to obtain temporary quarters due to the TSP's
failure to pick-up or deliver the household goods shipment in accordance with the instructions
provided by the BLIO, the owner, or his authorized representative. Equipment failure, actions
by other TSPs or agents, and illness or error by persons in its employ or in the employ of its
agents, among others, are considered within the control of the TSP and may not be used as a
basis for denying a claim for damages due to delay.
9.1.3.7 Liability for Terminated Shipments
In the event a shipment is terminated by the Federal Government and is assigned to another
TSP for
completion of service, both the terminated and the assigned TSPs shall be jointly liable
for any
loss or damage to the shipment and for any delay. The Federal Government reserves
the right to file
a
claim for reprocurement costs in excess of the terminated TSP’s rates on file;
property loss or damage; and/or for shipment delay with either the terminated TSP or
the
assigned TSP. The TSP against which the claim is filed shall be responsible for settling the claim
in full without waiting for any acknowledgment of liability or reimbursement from the
other
TSP.
9.1.3.8 Liability for Prohibited Items
When a TSP undertakes the shipment of items prohibited by law or regulatory bodies which are
injurious or contaminating to the shipment, the TSP shall be liable for loss or damage resulting
from its failure to decline such items.
9.1.3.9 Liability for Missing Articles
If the missing articles are not found within thirty (30) calendar days from the date of shipment
delivery, they shall be presumed lost by the TSP and payment to the owner will be made
upon
the filing of a claim without dispute.
In the event the missing articles are located subsequent to claims action by the owner or the
Federal Government, the TSP shall hold the articles at the point of location, notify the BLIO, and
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
110
await disposition instructions. When articles/items are returned to the owner, any claims which
have been paid in favor of the owner shall be readjusted in the TSP's favor.
9.1.4 Owner Failure to Verify Inventory
The TSP shall not deny liability for property loss or damage solely on the basis that the
Federal
Government, the owner, or the owner's authorized representative failed to verify the
origin or
destination inventories.
9.1.5 Establishment of High Risk Program
A high risk program limiting a TSP's liability for loss of or damage to high risk items may only be
established with the approval of the BLIO and be evidenced by a written agreement setting out
the terms and conditions established by the shipping agency. The mere issuance of a BL to a
TSP with a pre-existing high risk program is not sufficient to incorporate the terms of such high
risk program into the Federal Government’s contract of carriage.
Preparation and Filing of Claims 9.2
The TSP shall furnish to the owner all reasonable and necessary assistance in the
preparation
and filing of claims. Included in such assistance are inspections of the damaged
property, if
requested, completion of claim forms, and obtaining estimated repair costs at no cost to the
owner.
9.2.1 Claims for Loss of or Damage to Personal Property
Claims for loss of or damage to personal property shipped pursuant to this HTOS must be filed
with the TSP by the shipping agency, provided, however, that with the approval of the
shipping
agency, the owner or his/her authorized representative may file the claim on behalf of the
owner and the Federal Government.
9.2.2 Claims for Damage to Real Property
Claims for damage to real property belonging to the owner at the time of shipment or
subsequent thereto must be filed with the TSP by the shipping agency, provided,
however, that
with the approval of the shipping agency, the owner or designated representative(s) may file the
claim on behalf of the owner and the Federal Government.
9.2.3 Inconvenience Claims
Inconvenience claims may be filed with the TSP by either the owner or the Federal Government.
When the claim is filed by the owner, the TSP shall be liable for the reasonable costs incurred
by the owner in excess of those reimbursed to the owner by the Federal Government.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
111
When the claim is filed by the Federal Government, the TSP shall be liable for the
reimbursement made
by the Federal Government to the owner for the temporary quarters
obtained by the owner.
9.2.4 Claims for Injury
Claims for injury shall be filed with the TSP by the injured party.
9.2.5 Claims for Delay
Claims for delay may be filed by the owner, his/her authorized representative or by the
agency
paying the cost of the services provided pursuant to this HTOS.
9.2.6 Minimum Filing Requirements
The minimum requirement to file a claim is written communication from a claimant filed with
the Federal Government or the TSP and must include:
Sufficient facts to identify the shipment (or shipments) of property involved
An assertion of liability for alleged loss, damage, injury, or delay
A demand for the payment of a specified or determinable amount of money.
This written communication will be considered in compliance with the provisions for filing
claims on the BL or other contract of carriage.
9.2.7 Documents Not Constituting Claims
Bad order reports, appraisal reports of damage, notations of shortage or damage on freight
bills, delivery receipts or other documents, notifications of loss or damage at or after delivery,
or inspection reports issued by the TSP or their inspection agencies, whether the extent of the
loss or damage is indicated in dollars and cents or not, standing alone, will not be considered
sufficient to comply with the minimum claim filing requirements specified above.
9.2.8 Supporting Documents
9.2.8.1 Minimum Requirements
When necessary to an investigation, each claim for each article must be supported by a
statement of the nature and extent of such damage, the basis for the amount claimed (i.e., date
article purchased, original cost, actual cash value at time of loss or
damage) or the full
replacement value.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
112
9.2.8.2 Inconvenience Claims
Inconvenience claims shall be supported with an itemized listing of costs incurred and
payments made by the Federal Government to the owner.
9.2.9 Only Claim
When a claim asserted for loss of an entire package or an entire shipment cannot otherwise be
authenticated upon investigation, the TSP shall obtain from the claimant a certified statement,
in writing, that the property for which the claim is filed has not been received from any other
source.
9.2.10 Inventory Correctness
When a claim is asserted for loss of an article, either contained in a carton or as a stand-alone
item, and it is not specified on the inventory, the item shall be construed as present and the TSP
shall not contest a claim for the missing item, unless the TSP can establish that the inventory
was a complete listing of all items in the shipment and that the article was not received by the
TSP.
Claims Settlement 9.3
The TSP shall acknowledge a claim in writing within ten (10) calendar days and shall settle the
claim within thirty (30) calendar days of receipt.
9.3.1 Settling Property Loss or Damage Claims
The TSP shall satisfy a claim by repairing or replacing the property lost or damaged to the extent
of TSP liability with materials of like kind, quality, and condition at time of acceptance by the
TSP. Repair or replacement will also be construed to include payment in cash.
In the event that estimates of repair costs are obtained by the owner, either on his/her own or
at the request of the TSP, the estimator's cost to furnish such estimates shall be
reimbursable
to the owner. However, if the terms of the estimate provide that the cost of the estimate will
be deducted from the cost of repairs when repairs are completed, the TSP's
liability will not
exceed the cost of repairs.
9.3.2 Delays in Settlement
If the claim cannot be processed and disposed of within thirty (30) calendar days after receipt
thereof, an additional thirty (30) calendar day period will be available for settlement of the
claim. The TSP shall, at that time, advise the claimant and the BLIO in writing or electronically of
the status of the claim and the reason for the delay in making final disposition. The TSP shall
retain a copy of such advice to the claimant in its claim file.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
113
9.3.3 Claim Settlement Penalty
If the TSP does not settle the claim within thirty (30) calendar days after receipt, the TSP shall
pay a $30.00 per day penalty to the ordering agency. The total penalty shall not exceed
$300.00. The BLIO can waive the penalty in whole or part depending on the circumstances.
9.3.4 TSP Failure to Settle
Failure to make settlement within the initial thirty (30) calendar day period (or the maximum
sixty (60) calendar day period if proper notice is given) shall be construed as a refusal by the TSP
to settle the claim. If a TSP fails to settle a claim in the time allowed or to its legal liability as
determined and to the satisfaction of the owner, the agency paying the costs of the
shipment
and BLIO are authorized to make a determination of TSP liability for:
Equitable adjustment for incomplete or non-performance of services
Loss of or damage to real and personal property.
In making these decisions, the BLIO should interview the TSP and the owner or authorized
representative and review the TSP’s settlement offer (if any) and all supporting schedules and
documentation. Upon review, the BLIO will determine the propriety of the settlement or, when
appropriate, direct the TSP to resettle in the amount or amounts determined to be proper by
the BLIO.
9.3.5 Setoff
Failure to make settlement within the initial thirty (30) calendar day period, or the maximum
sixty (60) calendar day period shall be construed as a refusal by the TSP to settle the claim and
as an admission of its liability to the full extent of the law and this HTOS.
If the TSP refuses to settle a claim, the BLIO can initiate action to collect
the money due from
the amount owed the TSP.
Additional International Provisions 9.4
The following provisions apply to TSPs performing international HHG shipments.
9.4.1 Liability for General Average/Salvages
On ocean shipments, in addition to the TSP's liability as otherwise provided in this HTOS, the
TSP assumes full liability for and shall pay all contributions in general average or salvage
assessed against personal property and shall provide bonds or make arrangements for the
prompt release of the shipments from any maritime lien arising there from.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
114
9.4.2 Federal Government Liability
The Federal Government (DOS or other Federal Government agencies assuming effective
custody) will be liable to the TSP for damage to or loss or destruction of liftvans due to
negligence of the Federal Government, reasonable wear and tear excepted.
Limitation of Action Claims for Property Loss or Damage 9.5
The time frame for the filing of claims for property loss and damage shall be in accordance with
the laws of the United States of America and the terms and conditions of the applicable Bill of
Lading.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
115
Transit Times
Overview 10.1
This section provides transit times for both domestic and international Household Goods (HHG)
shipments moved in accordance with the provisions of this Household Goods Tender of Service
(HTOS). This includes shipments delivered directly to a residence or delivered to storage at
destination.
The transit times in this section are the maximum number of transit days allowed. Transit times
may be waived in writing by the Bill of Lading Issuing Officer (BLIO). Transportation Service
Providers (TSPs) should refer to the Request for Offers (RFO) for special transit times required
by specific agencies.
10.1.1 Measurement of Transit Time
A transit time penalty charge of $100 per day will apply when the actual transit time for direct
delivery shipments exceeds the transit time defined in HTOS Section 10, Transit Times of GSA’s
applicable HTOS and shall be payable to the agency paying the charges for each calendar day,
or fraction thereof. Transit time will be measured in calendar days from the date loading is
completed to the date
on which the shipment is offered for delivery at the residence or
delivered to storage at destination. When the last day of the transit
time falls on Saturday,
Sunday, a local or a Federal holiday, then the next Federal Government business day will be
considered the last day of transit. In the event storage-in-transit (SIT) occurs at origin, transit
time will be measured based on the transportation from the
point of SIT to the delivery
residence.
The transit times are based on the assumption that a TSP shall be given a minimum of five (5)
business days’ notice before the pick-up date of shipment. If less than five (5) business days’
notice is given the TSP, the transit times will be increased by one (1) business day for each day
under the five (5) business day notice period.
Domestic Transit Times 10.2
Section 10.2.1 defines the allowable transit times for HHG shipments moving between
Continental United States (CONUS) locations, and between CONUS and Canada locations.
The transit time for a Privately Owned Vehicle (POV) is the same as that for other HHG
shipments, except for the locations shown in Section 10.3.
A transit time penalty applies if the TSP fails to meet the POV transit time specified in this
section or Section 10.3. The TSP shall notify the applicable department or agency within 24
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
116
hours of any expected delay. Also, the TSP shall arrange for the owner’s use of a rental car at
the TSP’s expense. The rental must be the same, or comparable, size/model as the POV the
owner shipped. The BLIO may waive this penalty in whole or in part based on the
circumstances
of the delay.
10.2.1 Interstate and Canada Transit Times
Entries in the following table are the allowable number of calendar days of transit time based
on the weight and distance to be moved from origin to destination.
INTERSTATE AND CANADA TRANSIT TIMES
Weight
Mileage
0 to 999 lbs.
1,000 to 1,999
lbs.
2,000 to 3,999
lbs.
4,000 to 7,999
lbs.
8,000 lbs. and
over
1 - 250
8
7
6
5
4
251 - 500
9
9
7
6
5
501 - 750
11
10
9
8
7
751 - 1000
13
11
9
9
8
1001 - 1250
14
12
10
9
9
1251 - 1500
15
13
11
10
9
1501 - 1750
16
14
12
11
10
1751 - 2000
17
15
13
12
11
2001 - 2250
18
16
14
13
12
2251 - 2500
18
17
15
14
13
2501 - 2750
19
18
16
15
14
2751 - 3000
20
18
17
16
15
3001 - 3250
21
19
18
17
16
3251 - 3500
22
20
18
18
17
3501 - 3750
25
23
21
20
19
3751- 4000
26
24
22
21
20
4001 - 4250
27
25
23
22
21
4251 - 4500
28
26
24
23
22
4501 - 4750
29
27
25
24
23
4751 - 5000
30
28
26
25
24
5001 - 5250
31
29
27
26
25
5251 - 5500
32
30
28
27
26
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
117
INTERSTATE AND CANADA TRANSIT TIMES
Weight
5501 - 5750
33
31
29
28
27
5751 - 6000
34
32
30
29
28
6001 - 6250
35
33
31
30
29
6251 - 6500
36
34
32
31
30
6501 - 6750
37
35
33
32
31
6751 - 7000
38
36
34
33
32
10.2.2 Shipments To and From Alaska
For HHG shipments to and from the applicable cities in Alaska, the table in Section 10.2.1 shall
be used in accordance with the provisions below. Applicable Alaskan cities within CHAMP
include Anchorage, Cordova, Fairbanks, Juneau, Ketchikan, Kodiak, Petersburg, Sitka, and
Wrangell. Shipments to other Alaskan cities shall be considered one-time-only (OTO)
shipments.
10.2.2.1 Ten Day Additive
For HHG shipments to and from the cities of Anchorage, Fairbanks, and all other Alaskan points
(except for the cities of Juneau, Ketchikan, Kodiak, Sitka, and others located in the vicinity of
these cities), add an additional ten (10) calendar days for time in port to the applicable days
shown above.
10.2.2.2 Twenty Day Additive
For shipments to and from the cities of Kodiak, Juneau, Ketchikan, Sitka, and others
located
within the vicinity of these cities, add an additional twenty (20) calendar days for time
in port to
the applicable calendar days shown above.
10.2.3 Intrastate Transit Times
Entries in the following table are the allowable number of days of transit time based on the
weight and distance to be moved from origin to destination for intrastate HHG shipments.
INTRASTATE TRANSIT TIMES
Weight
Mileage
0 to 999 lbs.
1,000 to 1,999
lbs.
2,000 to 3,999
lbs.
4,000 to 7,999
lbs.
8,000 lbs. and
over
1 - 250
7
6
5
5
4
251 - 500
9
8
6
5
5
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
118
INTRASTATE TRANSIT TIMES
Weight
501 - 750
11
10
8
7
6
751 - 1000
12
11
9
8
7
1001 - 1250
13
11
10
9
8
1251 - 1500
14
12
11
10
9
1501 - 1750
15
13
11
11
10
1751 - 2000
16
14
12
11
11
2001 - 2250
17
15
13
12
11
2251 - 2500
17
16
14
13
12
2501 - 2750
18
17
15
14
13
2751 - 3000
19
17
16
15
14
3001 - 3250
20
18
17
16
15
3251 - 3500
21
19
17
17
16
POV Transit Time Exceptions 10.3
The transit times in this section are an exception to Section 10.2. Entries in the following table
are the allowable number of days of transit time for POV shipments:
Between CONUS locations and locations in Alaska, Guam, Hawaiian Islands, Puerto
Rico and the Virgin Islands and
Between locations in Alaska, Guam, the Hawaiian Islands, Puerto Rico and the Virgin
Islands.
The TSP shall notify the applicable Federal department or agency in writing of the port(s) it
intends to use to meet the transit time required.
POV TRANSIT TIME EXCEPTIONS
BETWEEN
AND
*Alaskan
Points
Guam
Hawaiian
Islands
Puerto
Rico
The Virgin
Islands of St.
Thomas and
St. Croix
The Virgin
Island of
St. John
AK
-
30
20
25
25
25
AL
25
33
25
20
20
20
AR
25
33
25
20
20
20
AZ
20
31
20
25
25
25
CA
20
25
20
25
25
25
CO
20
31
20
25
25
25
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
119
POV TRANSIT TIME EXCEPTIONS
BETWEEN
AND
*Alaskan
Points
Guam
Hawaiian
Islands
Puerto
Rico
The Virgin
Islands of St.
Thomas and
St. Croix
The Virgin
Island of
St. John
CT
25
33
25
20
20
20
DC
25
33
25
20
20
20
DE
25
33
25
20
20
20
FL
25
34
25
20
20
20
GA
25
34
25
20
20
20
IA
25
34
25
25
25
25
ID
20
33
20
25
25
25
IL
25
34
25
20
20
20
IN
25
34
25
20
20
20
KS
20
34
20
25
25
25
KY
25
34
25
20
20
20
LA
25
33
25
20
20
20
MA
25
33
25
20
20
20
MD
25
33
25
20
20
20
ME
25
34
25
20
20
20
MI
25
30
25
25
25
25
MN
25
30
25
25
25
25
MO
20
34
20
25
25
25
MS
25
33
25
20
20
20
MT
20
33
20
25
25
25
NC
25
34
25
20
20
20
ND
25
33
25
25
25
25
NE
20
34
20
25
25
25
NH
25
34
25
20
20
20
NJ
25
33
25
20
20
20
NM
20
31
20
25
25
25
NV
20
31
20
25
25
25
NY
25
33
25
20
20
20
OH
25
34
25
20
20
20
OK
25
33
25
25
25
25
OR
20
25
20
25
25
25
PA
25
33
25
20
20
20
RI
25
33
25
20
20
20
SC
25
34
25
20
20
20
SD
25
33
25
25
25
25
TN
25
33
25
20
20
20
TX
20
33
20
20
20
20
UT
20
31
20
25
25
25
VA
25
33
25
20
20
20
VT
25
34
25
20
20
20
WA
20
25
20
25
25
25
WI
25
30
25
25
25
25
WV
25
33
25
20
20
20
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
120
POV TRANSIT TIME EXCEPTIONS
BETWEEN
AND
*Alaskan
Points
Guam
Hawaiian
Islands
Puerto
Rico
The Virgin
Islands of St.
Thomas and
St. Croix
The Virgin
Island of
St. John
WY
20
33
20
25
25
25
Guam
30
-
25
30
35
35
Hawaii
25
25
-
25
25
25
Puerto Rico
25
35
35
-
15
15
Virgin Islands of
St. Thomas/St.
Croix
30
35
35
15
-
15
Virgin Island of
St. John
30
35
35
15
15
-
*Alaskan points include the following cities: Anchorage, Cordova, Fairbanks, Juneau, Ketchikan,
Kodiak, Petersburg, Sitka, and Wrangell.
International Transit Times 10.4
10.4.1 Between any State, Trust Territory, or Possession of the United
States and Named Countries
The transit times in this Section 10.4.4 apply to HHG shipments picked up and delivered
between any State, Trust Territory, or Possession of the United States and the named countries.
These are the maximum transit times in calendar days applying to international shipments
unless waived by the BLIO in writing.
10.4.2 Between International Locations
The transit time for HHG shipments going between international locations is limited to sixty (60)
calendar days. The BLIO may adjust this time in writing.
10.4.3 POVs
The transit time for a POV is the same as that for other HHG shipments.
A transit time penalty applies if the TSP fails to meet the POV transit time specified in this
section or Section 10.3. The TSP shall notify the applicable department or agency within 24
hours of any expected delay. Also, the TSP shall arrange for the owner’s use of a rental car at
the TSP’s expense. The rental must be the same, or comparable, size/model as the POV the
owner shipped. The BLIO may waive this penalty in whole or in part based on the
circumstances
of the delay.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
121
10.4.4 International Transit Time Table
Entries in the following table are the allowable number of calendar days of transit time for HHG
shipments between any State, Trust Territory, or Possession of the United States and the
named
countries. This table includes the GSA reporting codes (see Appendix D) for cross reference
purposes.
INTERNATIONAL TRANSIT TIMES
Code
Country
Days
Code
Country
Days
Code
Country
Days
111A
Afghanistan
65
3940
Germany
64
925I
Northern Ireland
62
120A
Albania
71
3960
Ghana
66
0690
Northern Mariana
Islands
82
1250
Algeria
65
4000
Greece
71
6850
Norway
60
060A
American Samoa
55
117G
Grenada
61
490K
Okinawa
70
1410
Angola
80
4070
Guadeloupe
50
6160
Oman
67
1490
Antigua
50
170G
Guam
61
7000
Pakistan
79
150A
Argentina
67
4150
Guatemala
62
131P
Palau
65
101A
Armenia
66
4170
Guinea
66
7100
Panama
63
630A
Aruba
66
119G
Guinea-Bissau
66
7120
Papua New Guinea
78
160A
Australia
75
4180
Guyana
66
7150
Paraguay
67
1650
Austria
64
4200
Haiti
50
7200
Peru
66
112A
Azerbaijan
65
210H
Hawaii
47
7250
Philippines
80
735A
Azores
65
120H
Holy See
50
7300
Poland
64
1800
Bahamas
50
4300
Honduras
63
7350
Portugal
65
1810
Bahrain
64
4350
Hong Kong
69
180P
Puerto Rico
45
1820
Bangladesh
82
4450
Hungary
61
7470
Qatar
64
1840
Barbados
50
4500
Iceland
57
7550
Romania
71
102B
Belarus
71
4550
India
79
8250
Russia
64
1900
Belgium
61
4580
Indonesia
78
132R
Rwanda
80
2270
Belize
63
110N
Iran
65
7850
Saudi Arabia
66
103B
Benin
66
110I
Iraq
65
7700
Saint Lucia
50
1950
Bermuda
50
4700
Ireland
62
133S
Sao Tome/Principe
71
2050
Bolivia
65
4750
Israel
66
925S
Scotland
65
104B
Bosnia-Herzegovina
59
4800
Italy
61
7870
Senegal
66
2100
Botswana
66
4870
Jamaica
50
113S
Serbia
71
220A
Brazil
65
490J
Japan
58
7900
Sierra Leone
80
2320
Brunei
80
5000
Jordan
66
7950
Singapore
76
2450
Bulgaria
71
5250
Kazakhstan
80
114S
Slovak Republic
65
9270
Burkina Faso
80
5050
Kenya
80
7890
Slovenia
64
2500
Burma
72
5150
Korea
72
789S
Solomon Islands
78
2520
Burundi
80
110K
Kosovo
62
7899
Somalia
70
2550
Cambodia
77
5200
Kuwait
64
8010
South Africa
80
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
122
INTERNATIONAL TRANSIT TIMES
Code
Country
Days
Code
Country
Days
Code
Country
Days
2570
Cameroon
80
121K
Kyrgyzstan
65
8300
Spain
64
830C
Canary Islands
64
5300
Lao People's
Democratic Rep
78
2720
Sri Lanka
79
113C
Cape Verde
65
122L
Latvia
61
8350
Sudan
65
2680
Cayman Islands
50
5400
Lebanon
66
8400
Suriname
66
2690
Central African
Republic
80
123L
Lesotho
65
135S
Swaziland
65
2730
Chad
80
124L
Liberia
65
8500
Sweden
60
2750
Chile
67
112L
Libya
65
8550
Switzerland
65
2800
China
80
5420
Lithuania
71
8580
Syrian Arab
Republic
66
2850
Colombia
66
5700
Luxembourg
61
350T
Tahiti
55
105C
Congo
80
125M
Macedonia
65
2810
Taiwan
69
2950
Costa Rica
61
5750
Madagascar
80
136T
Tajikistan
65
106C
Cote D'ivoire
65
5770
Malawi
80
8650
Tanzania
80
4400
Croatia
61
5800
Malaysia
76
8750
Thailand
78
3000
Cuba
50
5850
Mali
66
115T
Togo
65
3050
Cyprus
71
5900
Malta
51
205T
Trinidad And
Tobago
56
3100
Czech Republic
64
127M
Marshall Islands
65
8900
Tunisia
61
3150
Denmark
60
5920
Mauritania
61
9050
Turkey
75
3170
Djibouti
66
5930
Mauritius
65
116T
Turkmenistan
80
3200
Dominican Republic
50
5950
Mexico
53
9100
Uganda
80
107D
East Timor
65
630
Micronesia
61
9280
Ukraine
80
9220
Egypt
65
128M
Moldova
65
8880
United Arab
Emirates
67
3250
Ecuador
56
6070
Monaco
59
9300
Uruguay
65
3300
El Salvador
63
129M
Mongolia
65
117U
Uzbekistan
80
925E
England
62
113M
Montenegro
65
9400
Venezuela
66
114E
Equatorial Guinea
65
6100
Morocco
64
9450
Viet Nam
78
108E
Eritrea
65
6150
Mozambique
65
200V
Virgin Islands St.
John
45
115E
Estonia
60
8210
Namibia
66
190V
Virgin Islands St.
Thomas/St. Croix
45
3350
Ethiopia
80
6250
Nepal
82
9630
Western Samoa
65
3380
Fiji
78
6300
Netherlands
61
9650
Yemen
80
3400
Finland
60
6400
Netherlands Antilles
66
9700
Yugoslavia
71
3500
France
61
6600
New Zealand
79
2910
Zaire
80
3880
Gabon
66
6650
Nicaragua
61
9900
Zambia
80
116G
Gambia
65
130N
Niger
80
8180
Zimbabwe
80
109G
Georgia
65
6700
Nigeria
80
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
123
Unaccompanied Air Baggage Transit (UAB) Times 10.5
Transit time for Unaccompanied Air Baggage (UAB) is eighteen (18) calendar days, unless
waived by the BLIO in writing.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
124
Reporting Procedures
This section defines the reports that Transportation Service Providers (TSPs) shall submit during
the
performance of Household Goods (HHG) shipment services under the provisions of this Household
Goods Tender of Service (HTOS). It also describes how these reports are used to control HHGs
shipment process.
Reports to the Owner 11.1
Reports required to be furnished to the relocating owner are listed here. Some additional
information on owner reports is contained in Reports to the Bill of Lading Issuing Officer (BLIO),
Section 11.2.
Pre Move Survey
Contents
Date Due
Submission
A “table of weights and measures” survey of the
HHG to be shipped:
Include the agreed upon dates for packing
and loading the shipment
Indicate the total estimated net weight of
the shipment
TSP’s point(s) of contact
Signed and dated by the estimator.
Upon completion of survey.
If BLIO permits telephone
survey, transmit within one
(1) business day.
To owner or authorized
representative. Hard copy
or scan of pre- move survey.
Reports to the Bill of Lading Issuing Officer (BLIO) 11.2
11.2.1 Reports Applicable to All Shipments
The TSP shall provide the following reports to the BLIO on all HHG shipments. When indicated,
a
copy of the report shall be provided to the owner or their authorized representative.
Weight Variance Report
Contents
Date Due
Submission
Pre-move survey weight
Actual weight
Justification of difference (if required by BLIO)
Prior to invoicing the
agency.
In the event the actual
shipment weight is greater
than 115% of the pre- move
survey weight, the TSP shall
notify the BLIO or its third
party representative of the
estimated and actual
weights, and justify the
difference
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
125
Notes: Failure to Notify BLIO of Weight Variance -- If the TSP fails to notify the BLIO, the TSP agrees that the
constructive weight of the shipment will be no more than 115% of the estimated weight recorded on the pre-
move survey.
Failure to Justify Weight Variance -- If the TSP fails to satisfactorily justify the difference between the actual and
pre-move survey weights, the TSP agrees that the constructive weight of the shipment will be 115% of the pre-
move survey weight. The constructive weight shall take precedence over the actual weight for the assessment of
transportation, accessorial, and SIT charges when based on weight. The BLIO has the authority to waive this
provision.
Unusual Incident Report
Contents
Date Due
Submission
1. Type of incident
2. Location of incident
3. Last name, first name, and middle initial of
owner
4. GBL number and date issued
5. BLIO
6. Origin
7. Destination
8. Date shipment received by TSP
9. Required delivery date
10. Date and time of incident or discovery thereof
11. Estimated amount of loss and extent of
damage
12. Current status of shipment, including new
estimated time of arrival (ETA)
13. Location of shipment(s), if applicable,
including port and pier location and date
vessel arrived or warehouse location, plus the
serial number and name of the owner of the
sea container (s)
14. Name of ship, if appropriate
This report shall be
transmitted electronically
(e.g., e-mail or facsimile)
as soon as possible after
the TSP discovers the
incident.
This report shall be
submitted in the event of
incidents (e.g., strikes,
embargos, fires, pilferage,
vandalism, etc.) which
produce substantial loss,
damage, or delay to a
HHG shipment. The TSP
shall submit an After-
Action Report to the BLIO
on each shipment
involved.
After-Action Report
Contents
Date Due
Submission
Final assessment of:
The loss or damage incurred
Delays encountered
Final disposition of the HHGs shipment
Submit as soon as
possible following
resolution of unusual
incident
Follows Unusual Incident
Report but may be
combined with Unusual
Incident Report if incident
is resolved within 24
hours.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
126
Schedule Delays Report
Contents
Date Due
Submission
1. Last name, first name, and middle initial of
owner
2. GBL number and date issued
3. BLIO
4. Origin
5. Destination
6. Requested pick-up date or Required
Delivery Date (RDD), as appropriate
7. Revised pick-up date or delivery date as
appropriate
As soon as possible after
discovering that it is
impossible to meet the
scheduled pick- up date or
the scheduled delivery date
established for a HHG
shipment.
Submit to the BLIO, and
if practicable, the owner
or their authorized
agent.
Note: Neither the Federal Government nor the relocating owner will be responsible for additional charges
assessed on any shipment a TSP or its agent holds for any reason unless specific written approval has been
obtained from the BLIO.
Notice of Shipment Arrival
Contents
Date Due
Submission
1. Last name, first name, and middle initial of
owner
2. GBL number and date issued
3. Date arrived at Destination Agent’s facility
4. First available delivery date
Within one business day of
shipment's arrival
To the BLIO in writing or
by electronic means (e.g.,
e-mail or facsimile.)
Storage-In-Transit Location Report
Contents
Date Due
Submission
1. Last name, first name, and middle initial of
owner
2. GBL number and date issued
3. Name, address, and telephone number of
warehouse where shipment has been
placed
Within five (5) calendar
days of shipment being
delivered to SIT
Within five (5) calendar
days if shipment is
moved to a different
warehouse.
To the BLIO in writing or
by electronic means
(e.g., e-mail or facsimile.)
Note: TSP shall maintain a record of this notification.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
127
Missed RDD Report
Contents
Date Due
Submission
1. Last name, first name, middle initial of
owner
2. GBL number and date issued
3. Origin
4. BLIO
5. Destination
6. Required delivery date
7. Location of shipment(s), if applicable,
including port and pier location and date
vessel arrived or warehouse location
8. New ETA
As soon as possible after
discovering that it will be
impossible for the shipment
to arrive at destination on or
before the RDD.
Electronic
communication or
facsimile will be utilized
to notify the BLIO. The
notification shall reach
the BLIO before
expiration of the RDD.
TSP Error in Shipment
Contents
Date Due
Submission
1. Last name, first name, middle initial of
owner
2. GBL number and date issued
3. Origin
4. BLIO
5. Current (Incorrect) Destination
6. Location of property or shipment, as
applicable, including port and pier location
or warehouse location
7. Corrective actions taken
8. New destination and ETA of property or
shipment
As soon as possible after
discovery of error.
TSP shall report
to the
BLIO any
instances in
which the TSP
ships all or
a portion of the
wrong
property
or in which all
or
a portion of a
shipment is sent
to the
wrong
destination.
11.2.2 Reports Applicable to International Shipments Only
The TSP shall provide the following reports to the BLIO on international HHG shipments only.
When indicated, a copy of the report shall be provided to the owner or their authorized
representative.
Actual Weight of International Shipment In Excess of Owner’s Authorized Allowance
Contents
Date Due
Submission
1. Last name, first name, and middle initial of
owner
2. GBL number and date issued
3. Actual weight of the international
shipment
Prior to moving the
shipment from the origin
warehouse
If required by the BLIO
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
128
Notes:
1. If the shipment weighs in excess of the owner's authorized allowance, the BLIO will notify the TSP when
it may move the shipment. This time will not be counted against the allowable transit time, and
payment will be authorized for any SIT at origin.
2. If, when requested, the TSP fails to notify the BLIO of the actual weight of an international shipment and
moves the shipment from origin to destination, the TSP shall collect from the Federal Government an
amount equal to the allowable charges due for the owner’s authorized shipment weight. In this
situation, the TSP is prohibited from collecting anything from the relocating owner for the excess weight.
SIT Pick-up/Delivery Report
Contents
Date Due
Submission
Advise whether the pick-up or delivery of an
international SIT shipment will be performed in the
morning (0800 to 1200) or in the afternoon (1200
to 1700) of the following day.
On the afternoon preceding
the scheduled pick-up or
delivery.
Upon request of the BLIO
using means requested
by BLIO.
Shipment Pick-up Report
Contents
Date Due
Submission
1. Owner’s name
2. GBL number
3. Pieces, net weight, gross weight, and cube
of shipment
4. Estimated date shipment will be picked up
by linehaul equipment for movement to
the ocean port
5. Estimated date of sailing and identity of
port and vessel
6. Routing of vessel and discharge port
7. Estimated date of arrival at destination.
No more than five (5)
calendar days following date
of pick- up of an
international shipment in
either CONUS or overseas.
Upon request of the BLIO
using means requested
by BLIO.
Shipments on Hand Report
Contents
Date Due
Submission
1. Owner’s name
2. GBL number
3. Pick-up date
4. TSP SCAC
5. RDD
Weekly on Monday (or first business day after),
provide a report of all of its international shipments
(except shipments in Storage-in- Transit) on hand
which were picked up from an owner's residence as
well as from its agent's facilities before the previous
Wednesday.
Upon request of the BLIO
using means requested by
BLIO. Negative reports are
required.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
129
Commercial Port Level Report
Contents
Date Due
Submission
Total number of international HHG
shipments on hand at commercial
ports for the preceding week.
Submitted Mondays during the
period May 1 through September
30.
Reports must be submitted to the
shipping agency and the US
Dispatch Agents by FAX.
BLIO may waive this requirement.
Note: Refer to Appendix C for detailed report format
Ocean Terminal Port Agent Roster
Contents
Date Due
Submission
Port Agent Name
Location
Telephone number
Upon initial request.
TSP shall update the ocean
terminal port agent rosters at least
annually. See Notes
If required by a Federal shipping
agency. See Notes.
Notes:
1. Submit copies as follows:
Three (3) copies of the rosters of CONUS ocean terminal port agents to the shipping agency and
Five (5) copies of the rosters of overseas ocean terminal port agents to the shipping agency.
2. Changes shall be submitted as they occur during the year.
Reports to the Program Management Office (PMO) 11.3
11.3.1 Shipment Report
The TSP shall furnish to the PMO a quarterly report of shipments billed to the agencies during
the previous quarter on shipments handled under the
HTOS provisions.
The report should contain a listing of all Centralized Household Goods Traffic
Management Program (CHAMP) shipments including household goods,
Unaccompanied Air Baggage (UAB), and Privately Owned Vehicles (POVs). For
purposes
of this report, use the date of submission of the Public Voucher for
Transportation Charges, SF 1113, as the billing date for including shipments in this
report.
The Shipment Report shall be submitted within sixty (60) calendar days after the end
of each calendar quarter. GSA’s Industrial Funding Fee (IFF) will only be collected on
HHG; however, the report should contain a listing of all shipment
elements,
including HHG, POV, and UAB. See Section 1.3.6 and the annual Request for Offers
(RFO) for information on the GSA IFF.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
130
The PMO will notify the TSP or its Rate Filing Service Provider (RFSP) via e-mail of any
errors. If a report
needs to be corrected, the error file name will have the letter “E”
appended to the submitted file name per Section 3 of Appendix D (shipment error
reports only), and will be placed in the TSP’s directory, or directory of a RFSP.
The error report will contain a list of the identified errors found within the report. To
resubmit, the TSP or RFSP shall correct the errors and upload the entire
shipment
file back to GSA.
11.3.1.1 Failure to Submit Reports or Correct Deficiencies
Failure to submit shipment reports or to correct identified deficiencies in submitted shipment
reports in two consecutive quarters and/or three of four quarters will result in the placement of
a TSP in temporary non-use status in CHAMP, withdrawal of a TSP's rates in the Transportation
Management Services Solution (TMSS) database and possible subsequent revocation of its
approval to participate in CHAMP.
Failure to submit a shipment report or to correct deficiencies in a submitted shipment report in
one of the four quarters will result in an incomplete report submission status and will affect a
TSP's Customer Satisfaction Index (CSI) score.
11.3.1.2 Correcting Deficiencies in Shipment Reports
An automated e-mail will notify each TSP of its report status if errors have been found in a
submitted shipment report. Upon notification, the TSP
shall have ten (10) calendar days to
submit the identified shipment report or to correct the
identified errors. If the report is not
submitted or the errors are not corrected and resubmitted
within the ten (10) calendar days,
another automated e-mail will be sent to the TSP. If the TSP fails to submit the shipment report
or to correct the identified errors in a submitted shipment
report in two consecutive quarters
or three of four quarters, GSA will send a notification to the TSP identifying the deficiencies and
will give the TSP thirty (30) calendar days to correct the
deficiencies. If the TSP fails to correct
the deficiencies within the thirty (30) calendar days, the
TSP shall be placed in a temporary
non-use status in CHAMP and its rate offers will be removed from the TMSS database. GSA will
then issue a second notification informing the TSP of its temporary non-use status in CHAMP,
the removal of its rate offers from TMSS and the TSP shall be given a final thirty (30) calendar
days to correct the deficiencies. If GSA does not receive the
required shipment reports or
acceptably corrected shipment reports within the thirty (30) calendar days, the TSP's approval
to participate in CHAMP will be revoked.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
131
11.3.1.3 Negative Reports Required
TSPs are required to submit a negative report even if a shipment was not billed during the
quarter. The TSP shall be considered non-responsive if it fails to file a shipment report.
11.3.2 Claim Settlement Report
TSPs may furnish to the PMO a quarterly report of claims settled during the calendar quarter on
shipments under the HTOS provisions.
11.3.2.1 Content
For the purpose of this reporting requirement, the reportable claim settlement date is the first
offer of full payment, partial payment or full denial made by the TSP.
11.3.2.2 Date Due if Submitted
If the TSP chooses to submit the Claims Settlement Report, it will be submitted within sixty (60)
calendar days after the end of each calendar quarter. The submission of a claim settlement
report is optional. The absence of this report will not affect a TSP’s status in CHAMP.
11.3.3 Content and Format Requirements
The Shipment Report and Claims Settlement Report shall meet the content and format
requirements set out in Appendix D.
11.3.4 Electronic Filing Only
Required reports shall be submitted using electronic media. Hard copy (i.e., paper) shipment
and claim reports will not be accepted. In those instances where hard copy reports are
submitted to the PMO, it will be considered the same as a failure to submit reports.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
132
International Accessorial Services Rules, Rates, and Charges
Part I Overview Information
Structure of this Section 12.1
This section contains rules as well as specific rates and charges permissible under the GSA
Centralized Household Goods Traffic Management Program (CHAMP) International Program for
Accessorial Services. It consists of five (5) parts:
Part I, Overview Information, introduces this section.
Part II, Accessorial Services, contains the rules for accessorial service and defines the rules,
rates and charges for those services when provided to CHAMP international Household Goods
(HHG) shipments.
Part III, Geographic Application of Rates for Accessorial Services, defines the rates for those
services that vary by geographic service area. It is used in conjunction with Part II to develop
the charges for accessorial services. These services are:
Labor Charges (described in Section 12.7) that apply to HHG and Unaccompanied Air
Baggage (UAB) shipments when service is performed at points within the
Continental United States (CONUS), Canada, and Hawaii. Part III provides the regular
and overtime hourly labor rate that applies for the listed service areas.
Long Carries (described in Section 12.26). Part III lists the appropriate schedule to
apply from Section 12.26 when determining the long carry charge.
Storage-in-Transit (SIT) and Warehouse Handling (described in Section 12.17). Part III
provides the charges that apply for SIT and related warehouse handling services for
the listed service areas.
Pick-up and Delivery (P/D) (described in Section 12.19). Part III lists the appropriate
schedule to apply from Section 12.19 when determining the Pick-up and Delivery
charge.
Part IV, Surface Linehaul Rate Tables, defines the rates for linehaul service. It is also used in
conjunction with Part II to develop the charges for accessorial services.
Part V, Service Area Designations, defines service area numbers corresponding to the states,
counties, and provinces. These service areas are used to establish the applicable rates and
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
133
charges for certain services described in Part II and performed at the service areas listed in Part
III.
International Accessorial Services 12.2
The accessorial services in this section are additional services which may be required to
successfully complete an international HHG shipment. This Section addresses international
services only. Domestic accessorial rules are contained in the GSA tariff. These services may
be furnished by the Transportation Service Provider (TSP) upon request of the BLIO at the
rates
or charges specified in Parts II, III, and IV in this section. The rates in this section apply to
accessorial services performed by the TSP and are in addition to the single factor rate (SFR) for
surface transportation from point of origin to point of destination or destination warehouse.
Minimum Weights 12.3
Except as otherwise provided, the minimum weight for surface HHG shipments shall be 1,000
pounds (450kg); and the minimum weight of UAB shipments shall be 45 kilograms (100 lbs).
Conversion Factors 12.4
To convert U.S. customary units to metric units, multiply by the conversion factor. To convert
metric to U.S. customary units, divide by the conversion factor.
Symbol
When You
Know
Multiply By
To Find
Symbol
Length
in
Inches
2.54
centimeters
cm
ft
Feet
30.48
centimeters
cm
ft
Feet
0.3048
meters
m
yd
Yards
0.9144
meters
m
mi
Miles
1.6093
kilometers
km
Mass
oz
Ounces
28.35
grams
g
lb
Pounds
0.4536
kilograms
kg
t
short ton
(2,000 lb.)
0.9072
metric ton
t
Volume
pt
Pints
0.473
liters
L
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
134
Symbol
When You
Know
Multiply By
To Find
Symbol
qt
Quarts
0.946
liters
L
gal
Gallons
3.785
liters
L
Abbreviations 12.5
Abbreviations used in this section are:
Abbreviation
Meaning
Abbreviation
Meaning
ADDL
Additional
P/D
Pick-up Or Delivery
CWT (45KG)
Hundredweight
REG
Regular
EA
Each
SA
Service Area
ELV
Elevator
S/C
Stair Carry
1ST
First
SCH
Schedule
L/C
Long Carry
SIT
Storage-In-Transit
O/T
Overtime
W/H
Warehouse Handling
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
135
Part II Accessorial Services
Auxiliary Services 12.6
Auxiliary Services covers all services for which no charges are otherwise provided in the
Household Goods Tender of Service (HTOS) or Request for Offers (RFO), when such services are
authorized and confirmed in writing by the Bill of Lading Issuing Officer (BLIO) on a DD Form 619
(Statement of Accessorial Services Performed) or comparable commercial form.
Charges for auxiliary service:
1. Per additional vehicle: US$29.45 per hour
2. Labor: Apply labor rates contained in Section 12.7
Labor Charges 12.7
A. Labor Charges cover all services for which no charges are otherwise provided in the HTOS or
RFO when such services are authorized and confirmed in writing by the (BLIO) on a DD Form
619 (Statement of Accessorial Services Performed) or comparable commercial form.
B. Charges based on time are computed by multiplying the hourly rate by the time involved.
When fractions of an hour are used, charges will be as follows: 15 minutes or less, one-
quarter
of an hour; 16 to 30 minutes, one-half hour; 31 to 45 minutes, three-quarters of an
hour; and in excess of 45 minutes, 1 hour.
C. See Part III, Geographical Application of Rates and Schedules, for Labor Rates to apply to
HHG
and UAB shipments when service is performed at points within CONUS, Canada, and
Hawaii.
D. Applicable Labor Charge when service is performed at points other than those within
CONUS, Canada and Hawaii is at the rates shown below:
RATES
(In dollars and cents)
SERVICE AREAS
Regular
Hour per
Person
Overtime
Hour
per Person
WHEN SERVICE IS PERFORMED AT ALL POINTS OUTSIDE CONUS,
CANADA, AND HAWAII, EXCEPT AS PROVIDED BELOW
US$11.90
US$17.85
Germany, Belgium, and The Netherlands
US$17.90
US$26.85
Alaska
US$42.00
US$50.00
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
136
Waiting Time 12.8
A. This section will not apply when waiting time is the fault of the TSP.
B. Loading and unloading or pick-up and delivery will be performed during regular working
hours. (See definition in Section 5.2.8). Waiting time charges will be applicable only between
these hours at rate of US$29.45 per hour per vehicle, less free waiting time.
C.
Free waiting time is allowed as follows:
For direct deliveries, three (3) hours
For deliveries from storage-in-transit, one (1) hour
For attempted pick-up of HHG only, one (1) hour.
D. Additional waiting time, after expiration of the free waiting time, requires BLIO prior
approval and is subject to the TSP’s convenience.
E. Charges based on time are computed by multiplying the hourly rate by the time involved.
When fractions of an hour are used, the charges will be as follows:
15 minutes or less, one-quarter of an hour
16 to 30 minutes, one-half hour
31 to 45 minutes, three-quarters of an hour
In excess of 45 minutes, one hour.
F. Labor charges for the vehicle driver and helper(s) will be at the hourly labor rate in Section
12.7, Labor Charges
Overtime Loading and Unloading 12.9
A. Except as otherwise provided for and subject to applicable notes below, an additional
charge
of US$2.35 per net hundredweight (45kg) will apply for each overtime loading or
unloading
when this service is performed outside of regular working hours and when
authorized and confirmed, in writing, by the BLIO.
B. Overtime loading and unloading charges apply when:
The service is performed outside of regular working hours
The service is made necessary by landlord requirements or is required by prevailing
laws or ordinances
The service is rendered at the specific written request of BLIO or its agent.
The BLIO shall be notified of the additional charge specified in this section for
this service
before the loading or unloading begins. See following notes:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
137
Note 1: Overtime loading and unloading charges will be based on the net hundredweight (45
kg) of the shipments subject to a minimum of 500 pounds (227 kg).
Note 2: Overtime loading and unloading charges will not apply when service is performed for
the TSP's convenience or when shipments are delivered to a warehouse at destination.
Note 3: Overtime loading and unloading services will be rendered only at the option of the TSP.
Service involving loading or unloading at a warehouse must be agreed to by the
warehouseman.
Note 4: Outside of regular working hours is defined as follows:
Between 5 p.m. and 8 a.m., except Saturdays, Sundays, and holidays
During any hour on Saturday
During any hour on Sunday
During any hour on officially declared Foreign National, U.S. National or State
holidays, except such charges shall apply on State holidays only when service is
rendered within that State on that holiday.
Reweigh - Household Goods 12.10
A. The TSP shall reweigh the shipment prior to delivery when requested to do so by the BLIO.
The lower of the two net scale weights will be used for determining transportation charges.
The
TSP may bill the Federal Government for the cost of the reweigh scale charge but an
original copy of the
scale charge invoice shall be included with the billing. No reweigh
service charge will apply.
B. Reweigh provisions are not applicable when constructive weight is used in accordance with
Section 5.4.5.
Crates/Special Containers 12.11
A. Compensation to the TSP is authorized for construction of crates/containers necessary for
safe transit of motorcycles, mopeds, minibikes and items of unusual nature such as, but not
limited to, hang gliders, sail boards, hot tubs, slate pool tables, marble/glass table tops and
certain grandfather clocks (e.g., those with protruding glass faces), and other similar articles
requiring special protection.
B. External shipping containers are authorized for items that will not fit into standard HHG
shipping containers.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
138
1. Compensation: US$7.00 per cubic foot, (US$233.85 per cubic meter) no minimum
charge.
2. Container becomes property of the Federal Government.
C. Internal crates are authorized for items that will fit standard HHG shipping containers but
require additional protection for safe transit.
1. Compensation: US$14.45 per crate or US$3.35 per cubic foot (US$112.00 per cubic
meter) whichever is greater.
2. Crates remain the property of the owner.
D. TSPs are responsible for notifying the BLIO of any property requiring crates/containers prior
to performing service. BLIO must provide written authorization prior to construction of
crates/containers.
E. With the exception of vehicular equipment, such as motorcycles, mopeds, minibikes, the
BLIO is responsible for determining the necessity of TSP’s, as well as owners, requests for
crating. Vehicular items are not automatically approved for crating. See Section 5.2.2.1.4.
Note: Some countries require that motorcycles be crated separately. It is the responsibility of
the TSP to determine which destinations have this requirement.
F. If a TSP utilizes crates retained by the owner from a previous move, compensation for
service performed will be made under labor costs.
G. Flat Panel televisions include Plasma and Liquid Crystal Display (LCD) types, which are, by
design, four (4) inches or less in depth and are incapable of standing alone without a form of
support. Flat panel televisions must always be handled in an upright position. Flat panel
televisions must be packed in the original manufacturer’s shipping container, if available
and serviceable. If original packing materials are not available, flat panel televisions in
excess of 60
inches (diagonal screen size) may be wrapped and crated for maximum
protection. For
televisions that are 60 inches or less (diagonal screen size), TSPs are
authorized to use
corrugated cartons which are specially designed to ship flat panel
televisions. Crating charges
apply only for televisions in excess of 60 inches (diagonal
screen size) and are subject to the
provisions of Sections 5.2.2.1.4 and 8.5.5 above. There
will be no additional compensation for
labor costs when using the original container or the
corrugated cartons.
Unpacking Service - UAB Only 12.12
A. Additional charges apply when unpacking service for UAB is requested by the BLIO and
verified by the owner.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
139
1. When a TSP unpacks the external container/crate, and places each article in the
residence or other building, a US$.60 per cubic foot (US$20.00 per cubic meter)
charge will apply.
2. When a TSP unpacks the internal cartons and places each article in the residence or
other building, the TSP has the option of billing a per cubic foot (cubic meters)
charge as outlined in (1) above, or a per carton charge, whichever is greater. TSP
shall not bill for both.
3. Charges shall be in accordance with the following table.
DESCRIPTION
PER
UNPACKING RATE
(In US dollars
and cents)
CFFT = Cubic Foot (Cubic Meter) or Fraction Thereof.
BARRELS
Barrel, dish-pack, drum or specially designed containers for
use in lieu of barrel, dish-pack or drum of not less than 5 cubic
feet (0.15 cubic meters) capacity
Each
US$3.40
BOXES
Not over 5 cubic feet (0.15 cubic meters)
Each
US$1.90
Over 5 but not over 8 cubic feet (over 0.15 but not over 0.24
cubic meters)
Each
US$3.25
Over 8 cubic feet ( 0.24 cubic meters)
CFFT
US$.60 (US$20.00 per
cubic meter)
CARTONS
Double or Triple-Wall (Federal Specifications PPP-B-1364 or PPP-B-640
Not over 4 cubic feet (0.12 cubic meters)
Each
US$3.50
Over 4 but not over 6 cubic feet (0.12 cubic meters)
Each
US$3.85
Over 6 but not over 8 cubic feet (over 0.18 but not over 0.24
cubic meters)
Each
US$4.35
Over 8 cubic feet ( 0.24 cubic meters)
CFFT
US$0.60 (US$20.00 per
cubic meter)
When cartons of more than 1-1/2 cubic feet (0.045 cubic meters) are used and no rate is shown for the size
carton used, charges will be based on the rate for the next lower size carton shown.
Cubic content must be shown on all cartons.
WARDROBE CARTON
Not less than 10 cubic feet (0.3 cubic meters)
Each
None
CONTAINERS OR CRATES
Specifically designated for mirrors, painting, flat panel TVs, glass or marble tops and similar fragile articles.
Gross measurement of specially designed container or crate.
CFFT
US$.60 ( US$20.00 per
cubic meter)
Minimum charge per specially designed container or crate
Each
US$2.15
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
140
Extra Pick-up or Delivery 12.13
A. Portions of a shipment may be picked up or delivered at one or more place of origin,
destination or en route, provided all portions of the shipment are made available to the TSP
at
the same time. Service under this section will be authorized by proper entry on the BL or
by
ordering of the service and certification on DD Form 619 or a comparable commercial
form by
the BLIO.
B. Charges for extra pick-up or delivery of HHG will be computed as follows:
Continental United States, Hawaii and
Canada
Overseas, Excluding Alaska
Alaska
Within A 50 Mile Radius Of The Extra Origin/Destination
US$57.10 per extra pick-up/delivery
US$57.10 per extra pick-up/delivery
US$38.60 per extra pick-
up/delivery
51-150 Miles Of The Origin/Destination Point
US$57.10 per shipment plus US$0.05
net per CWT (45kg) per highway mile
from 51 miles to 150 miles inclusive
(subject to a 50 mile minimum).
US$57.10 per shipment plus
US$0.03 net per CWT (45kg) per
highway mile from 51 miles to 150
miles inclusive (subject to a 50 mile
minimum).
US$77.20 per shipment
plus US$0.85 for each 20
miles or fraction thereof.
151 Miles And Over Of The Origin/Destination Point
US$57.10 per shipment plus US$0.05
net CWT (US$.05) (45kg) per highway
mile from 51 miles to 150 miles
inclusive plus US$0.01 net CWT (45kg)
per highway mile from 151 miles and
over.
US$57.10 per shipment plus
US$0.03 net CWT (45kg) per
highway mile from 51 miles to 150
miles inclusive plus US$0.01 net
CWT (45kg) per highway mile from
151 miles and over.
US$77.20 per shipment
plus US$0.85 net CWT
(45kg) for each 20 miles
or fraction thereof from
51 miles and over.
A. Land transportation rates, when applicable, will be calculated on the weight of the
additional pick-up or delivery. When the TSP is required to unstuff and restuff containers to
affect the
extra pick-up/delivery, the labor rates in Section 12.7 will apply.
B. Charges for Extra Pick-up or Delivery of UAB will be as follows:
1. Portions of a shipment may be picked up or delivered at one or more places at origin
or destination, provided that all portions of the shipment are made available to the
TSP at the
same time. Services performed under this section will be ordered on a DD
Form 619 or
comparable commercial form and certified by the BLIO.
2. An additional charge of US$12.85 per extra pick-up or delivery per shipment will
apply.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
141
Attempted Delivery to Residence from SIT 12.14
A. Compensation to a TSP for attempted delivery to residence from Storage-In-Transit (SIT),
when the failure to deliver is not the fault of the TSP, will be as follows:
1. Round trip mileage from the warehouse to residence and return:
a. If total mileage is fifty (50) miles (80 km) or less, Pick-up or Delivery
Transportation Rate on SIT shipments will apply. See Section 12.19 and Part III
for rate to apply.
b. If total mileage is greater than fifty (50) miles, (80 km) applicable provisions of
the linehaul tables in Sections 12.28 to 12.35 of Part IV will apply.
2. Warehouse Handling: A second warehouse handling charge will apply if the shipment
is again placed into SIT.
Note: If the shipment remains on the same vehicle until delivered, this additional warehouse
handling charge will not apply.
1. Waiting Time: The provisions of Section 12.8, Waiting Time, will apply if TSP is
required to wait at residence.
2. SIT: If property is again placed into SIT, the same SIT control number will apply.
Storage charges in CONUS and Canada will continue at the additional daily rate.
Storage charges overseas will continue on a thirty calendar (30)-day basis for HHG
and a fifteen calendar (15)-day basis for UAB.
Attempted Pick-up and Direct Delivery Charges 12.15
A. Whenever an attempted pick-up or direct delivery occurs, under conditions stated in the
definition of the term in Appendix A, the service will be supported by DD Form 619 or
comparable commercial form certified by the BLIO.
B. Charges for this service will be computed as follows:
1. Per vehicle: US$29.45 per hour.
2. Labor: Apply labor rates contained in Section 12.7.
3. Waiting Time: One hour free time in accordance with Section 12.8 (HHG only).
Delivery to Storage in Federal Government Facilities 12.16
Shipments delivered to storage in Federal Government facilities will be considered terminated.
The
Federal Government facility will be considered the final delivery point for the shipment.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
142
SIT and Warehouse Handling Charge Household Goods 12.17
Surface Shipment
A. SIT and warehouse handling charges are in dollars and cents per net hundredweight (45kg)
and apply based on the location of warehouse where SIT service is provided. Charges for
these
services will be based on the actual weight of goods stored, subject to a 1000 pound
(454 kg)
minimum. Rates in effect on the date of initial pick-up at origin will apply.
B. This section applies when SIT is ordered by the BLIO and performed by a TSP or its agent.
1. CONUS and Canada locations: Storage charges apply for each day of storage and
apply for the exact time SIT service is rendered. Storage days will include the day
goods are
placed in storage, and the day goods are removed from storage. If the
goods are removed from
storage on the same day they are placed in storage, one (1)
day of storage will apply.
2. Overseas locations: Storage charges apply for thirty (30) calendar days of storage or
fraction thereof, and each time SIT service is rendered. Storage days will include the
day goods are placed in storage, but not the day removed from storage. If the goods
are removed from
storage on the same day they are placed in storage, one (1) thirty
(30) day storage period will apply.
C. The warehouse handling charge applies once each time a shipment is placed into SIT.
D. Except as provided below, a shipment or portion thereof may be placed in SIT one or more
times for an aggregate period not to exceed 180 calendar days unless additional storage is
authorized by the BLIO. If additional SIT is authorized, the BLIO will notify TSP in writing of
the projected termination date. When not removed from SIT at the expiration of the time
limit specified in this section:
The liability of the TSP will terminate at midnight on the 180th day or at the end of
the
extended SIT period authorized by the BLIO
The through GBL character of the shipment will cease
The warehouse will be considered the destination of the shipment
The warehouseman will become the agent for the owner
The shipment becomes subject to the rules, regulations and charges of the
warehouseman.
EXCEPTION: When the owner has requested final delivery of their property at least five (5)
business days before the expiration of storage, and when the TSP, through no fault of the
owner, does not deliver the property prior to the end of the 180 day period (or any
extension
thereof) then SIT charges will not apply after the 180 calendar days or at the end of the
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
143
extended SIT period. All other provisions under the original tender will continue in effect
until
property is delivered to final residence.
E. Delivery to residence will be made on the date requested. If prior commitments prevent the
TSP from delivering on that date, then delivery will be made as soon as possible thereafter.
In any event, storage charges will cease on whichever of the following dates is earlier:
1. Requested delivery date, or five (5) business days following the date of notification
to deliver, whichever is later; or
2. Date of actual delivery for CONUS and Canada locations, or the date immediately
prior to the date of actual delivery for overseas locations.
F. See Part III for the SIT and warehouse handling rate to apply when service is performed at
points within CONUS and Canada.
OVERSEAS APPLICATION: Rates apply as shown below based on the location of the warehouse
where Storage-in-Transit service is provided. Also see Section 5.8.
Location
Overseas Storage
for each Thirty
(30) Calendar
Days or Fraction
Thereof per cwt
(45kg)
Warehouse
Handling Charge
per cwt. (45kg)
AT ANY POINT OTHER THAN THOSE LISTED BELOW
US$2.45
US$2.80
ALASKA
US$4.90
US$3.85
AUSTRALIA (both East and West)
US$2.95
US$3.70
BELGIUM
US$2.60
US$3.30
GERMANY, UNITED KINGDOM AND SCOTLAND, SWITZERLAND
US$1.95
US$1.95
NETHERLANDS, THE
US$3.70
US$4.90
ICELAND
US$3.24
US$3.24
JAPAN (less Okinawa)
US$7.39
US$6.58
OKINAWA
US$4.33
US$4.32
HAWAIIAN ISLANDS
US$8.28
US$3.05
SIT and Warehouse Handling Charge Household Goods, UAB 12.18
Rates are in dollars and cents per gross hundredweight (45kg) and apply in the territories or
areas shown below, based on location of warehouse where SIT service for UAB is provided:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
144
When Warehouse Is Located At
SIT For Each Fifteen (15)
Calendar Days Or Fraction
Thereof
Warehouse Handling Charge
Per
Gross
Cwt
(45kg)
Minimum Charge
Per Each Fifteen
(15) Calendar Days
Or Fraction Thereof
Per
Gross
Cwt
(45kg)
Minimum Charge
Per Shipment
Any point within CONUS and CANADA
US$1.45
US$7.55
US$1.45
US$7.55
Any overseas point not listed below
US$1.15
US$5.95
US$1.15
US$5.95
Alaska
US$2.35
US$11.85
US$2.35
US$11.85
Hawaii
US$2.10
US$10.70
US$3.00
US$12.90
Puerto Rico
US$2.00
US$10.10
US$2.00
US$10.10
Note 1: Delivery to residence will be made on the date specified by the BLIO, provided the BLIO
has given the TSP three (3) business daysnotice. The TSP shall deliver the shipment no later
than three (3) business days after BLIO notification. If notification is given before noon of a
business day, that day will be considered day one. If notification is given after noon of a
business day, the following day will be considered day one. Storage charges will cease:
a. After Day 3, when the shipment is delivered beyond the third working day at the
convenience of the TSP.
b. The day after the shipment is removed from storage when the shipment is delivered
beyond the third working day at the BLIO's request.
Note 2: This section applies when SIT is ordered by the BLIO and performed by a TSP or its
agent. Storage days will include the day goods are placed in storage and the day goods are
removed from storage. If the goods are removed from storage on the same day they are placed
in storage, one (1) fifteen (15) calendar day storage period will apply.
Note 3: Warehouse Handling Charges apply once each time shipment is placed in SIT.
Pick-up or Delivery Transportation Rates to Apply on SIT 12.19
Shipment HHG, Surface
A. Rates in this section apply to the drayage of SIT shipments as follows:
1. From residence to a SIT facility at origin.
2. From destination SIT facility to final residence.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
145
Note: This charge applies to shipments stored at either a commercial or Federal Government
facility.
B. Shipments stored within CONUS, Canada or Hawaii:
1. Pick-up or delivery within fifty (50) miles (80 km) of SIT facility, apply the rates
in the
applicable schedule in this item.
2. Pick-up or delivery beyond fifty (50) miles (80 km) of SIT facility, apply the
schedules
in this item, plus the rate for additional mileage beyond fifty (50) miles. Refer to the
linehaul tables in Sections 12.28 to 12.35 in Part IV.
C. For Shipments stored overseas, refer to the linehaul tables in Sections 12.28 to 12.35 in Part
IV.
D. The BLIO may order, subject to TSP’s concurrence, the services provided by this section
outside of regular working hours. The rates specified below plus overtime loading or
unloading
charges will apply. These additional charges will not apply when service is
performed outside of regular working hours for the convenience of the TSP. When such
service is ordered, it must be
confirmed in writing. Rates in effect on date of initial pick-up
at origin will apply.
E. See Part III, for the Pick-up or Delivery Transportation Schedules to apply when service is
performed at points within CONUS and Canada.
Note 1: Rates are expressed in terms of dollars per shipment and in terms of dollars per
hundredweight (45kg) for each 100 pounds (45 kg) or fraction thereof, in excess of 22,999
pounds (10,432 kg). The “Add’l CWT. (45kg)” rate applies for each additional 100 pounds (45
kg), or fraction thereof, in excess of 22,999 pounds (10,432 kg), plus the base rate per
shipment.
Note 2: For rates applicable for Hawaii, apply Schedule D; for Alaska apply Schedule H.
Pick-up Or Delivery Transportation Rates On Storage-In-Transit (SIT) Shipments
Weight
Schedules
From
Thru
A
B
C
D
E
F
G
H
1000
1099
125
139
154
171
190
211
234
260
1100
1199
135
150
166
185
205
227
252
280
1200
1299
145
161
178
198
220
244
271
301
1300
1399
155
172
191
212
235
261
289
321
1400
1499
165
183
203
225
250
277
308
342
1500
1599
175
194
215
239
265
294
326
362
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
146
Pick-up Or Delivery Transportation Rates On Storage-In-Transit (SIT) Shipments
Weight
Schedules
From
Thru
A
B
C
D
E
F
G
H
1600
1699
184
205
227
252
280
311
345
383
1700
1799
194
216
239
266
295
327
363
403
1800
1899
204
227
252
279
310
344
382
424
1900
1999
214
238
264
293
325
361
400
445
2000
2199
226
251
279
310
344
382
424
470
2200
2399
241
268
297
330
366
407
451
501
2400
2599
256
284
316
350
389
432
479
532
2600
2799
271
301
334
371
411
457
507
563
2800
2999
286
317
352
391
434
482
535
593
3000
3199
301
334
371
411
456
507
562
624
3200
3399
316
350
389
432
479
532
590
655
3400
3599
330
367
407
452
502
557
618
686
3600
3799
345
383
425
472
524
582
646
717
3800
3999
360
400
444
492
547
607
673
748
4000
4199
374
416
461
512
568
631
700
777
4200
4399
388
431
478
531
589
654
726
806
4400
4599
402
446
495
550
610
678
752
835
4600
4799
416
462
513
569
632
701
778
864
4800
4999
430
477
530
588
653
724
804
892
5000
5199
444
493
547
607
674
748
830
921
5200
5399
458
508
564
626
695
771
856
950
5400
5599
471
523
581
645
716
794
882
979
5600
5799
485
539
598
664
737
818
908
1007
5800
5999
499
554
615
683
758
841
934
1036
6000
6199
513
569
632
702
779
864
959
1065
6200
6399
527
585
649
720
800
888
985
1094
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
147
Pick-up Or Delivery Transportation Rates On Storage-In-Transit (SIT) Shipments
Weight
Schedules
From
Thru
A
B
C
D
E
F
G
H
6400
6599
541
600
666
739
821
911
1011
1123
6600
6799
555
616
683
758
842
934
1037
1151
6800
6999
568
631
700
777
863
958
1063
1180
7000
7199
582
646
717
796
884
981
1089
1209
7200
7399
596
662
734
815
905
1004
1115
1238
7400
7599
610
677
752
834
926
1028
1141
1266
7600
7799
624
692
769
853
947
1051
1167
1295
7800
7999
638
708
786
872
968
1074
1193
1324
8000
8499
661
733
814
904
1003
1113
1236
1372
8500
8999
693
769
854
948
1052
1167
1296
1438
9000
9499
725
805
893
992
1101
1222
1356
1505
9500
9999
757
840
933
1035
1149
1276
1416
1572
10000
10499
789
876
972
1079
1198
1330
1476
1639
10500
10999
821
911
1011
1123
1246
1383
1535
1704
11000
11499
854
948
1052
1167
1296
1438
1597
1772
11500
11999
886
983
1091
1211
1345
1493
1657
1839
12000
12499
917
1018
1129
1254
1392
1545
1715
1903
12500
12999
946
1050
1166
1294
1437
1595
1770
1965
13000
13499
976
1083
1203
1335
1482
1645
1826
2027
13500
13999
1006
1116
1239
1376
1527
1695
1881
2088
14000
14499
1035
1149
1276
1416
1572
1745
1937
2150
14500
14999
1065
1182
1312
1457
1617
1795
1992
2211
15000
15499
1095
1215
1349
1497
1662
1845
2048
2273
15500
15999
1125
1248
1386
1538
1707
1895
2103
2335
16000
16499
1153
1280
1421
1577
1750
1943
2157
2394
16500
16999
1180
1310
1454
1614
1792
1989
2207
2450
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
148
Pick-up Or Delivery Transportation Rates On Storage-In-Transit (SIT) Shipments
Weight
Schedules
From
Thru
A
B
C
D
E
F
G
H
17000
17499
1207
1340
1488
1651
1833
2035
2258
2507
17500
17999
1235
1370
1521
1688
1874
2080
2309
2563
18000
18499
1262
1401
1555
1726
1916
2126
2360
2620
18500
18999
1289
1431
1588
1763
1957
2172
2411
2676
19000
19499
1316
1461
1622
1800
1998
2218
2462
2733
19500
19999
1343
1491
1655
1837
2039
2264
2513
2789
20000
20499
1371
1521
1689
1875
2081
2310
2564
2846
20500
20999
1398
1552
1722
1912
2122
2356
2615
2902
21000
21499
1425
1582
1756
1949
2163
2401
2666
2959
21500
21999
1452
1612
1789
1986
2205
2447
2716
3015
22000
22499
1480
1642
1823
2023
2246
2493
2767
3072
22500
22999
1507
1672
1856
2061
2287
2539
2818
3128
Add'l Cwt.
(45kg)
5
6
7
7
8
9
10
11
Pick-up or Delivery Transportation Rates to Apply On SIT 12.20
Shipment UAB
A. Rates apply for pick-up of shipments at residence and transportation to origin agent’s
warehouse for SIT or for delivery from SIT at destination agent's warehouse to residence or
other final delivery point.
Note: This section applies when either a commercial or Federal Government storage facility is
used.
B. Rates apply in the territory or areas shown below based on the location of the warehouse
where SIT service is provided. Charges are subject to a US$32.55 minimum per shipment.
C. The following rates apply within fifty (50) miles (80 km) of warehouse:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
149
Applicable Rates When Warehouse Is Located At
Rates Per Gross Cwt
(45kg)
Any point within CONUS and CANADA
US$8.85
Any overseas point not listed below
US$4.40
Alaska
US$12.55
Germany
US$7.80
Hawaii
US$11.15
D. For distances over fifty (50) miles (80 km):
1. Within CONUS, Canada and the Island of Oahu, Hawaii, apply the rates in the
applicable linehaul rate tables or the rates above, whichever is greater, subject to a
US$37.00 minimum charge per shipment.
2. Overseas (except Germany, Alaska, and the Island of Oahu, Hawaii), apply the rates
in the applicable linehaul rate tables or the rates above, whichever is greater, subject
to a US$30.65 minimum charge per shipment.
3. Within Alaska, apply the rates in the applicable linehaul rate tables or the rates
above, whichever is greater, subject to a US$37.00 minimum charge per shipment.
4. Germany (either origin and/or destination) apply rates in the applicable linehaul rate
tables or the rate above, whichever is greater, subject to a US$30.65 minimum
charge per
shipment.
5. An administrative fee of US$15.00 per shipment will apply.
E. For delivery or pick-up of shipments from or to SIT in the Hawaiian Islands other than Oahu,
the rate of US$8.20 per gross hundredweight (45kg) in addition to the rate above will apply.
F. Pick-ups and/or deliveries may be made after regular hours on non-business days at the
written request of the BLIO, subject to the TSP's concurrence and additional charges. If this
service is provided for the convenience of the TSP with the owner’s concurrence, additional
charges will not apply.
G. Charges noted above are in addition to the SFR.
Termination of Shipment HHG 12.21
A. A shipment will be terminated when appropriate and ordered by the BLIO or other
authorized Federal Government representative.
B. When an order for termination is received, the TSP shall locate the shipment, advise BLIO of
shipment’s location and take necessary action to secure the shipment and stop onward
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
150
movement. BLIO will issue a Government Bill of Lading (GBL) Correction Notice to reflect the
termination point.
C. The following will apply to shipments terminated for the convenience of the Federal
Government:
1. For shipments terminated prior to departure from the origin area (CONUS, Canada
and overseas), applicable payments are authorized as follows:
a. A charge of US$54.00 per net hundredweight (45kg) including the use of packing
materials and stuffing into HHG containers.
b. SIT Charges, warehouse handling charges and delivery to SIT when required and
authorized.
c. When SIT is not ordered, apply appropriate linehaul rate table to cover local
drayage charges.
2. For shipments terminated after movement from origin but before commencement
of ocean or air transportation, applicable payments are authorized as follows:
a. A charge of US$54.00 per net hundredweight (45kg) including the use of packing
materials and stuffing into HHG containers.
b. See the linehaul tables in Part IV for rates to cover local drayage from
residence
to warehouse.
c. See the linehaul tables in Part IV for rates from origin warehouse to point of
termination.
d. SIT and warehouse handling charges apply when required and authorized by the
BLIO.
3. For shipments terminated during or after completion of over-water transportation,
the applicable payments are authorized as follows:
a. TSP’s SFR to rate area of the termination point or TSP’s SFR to the rate area of
the original destination point whichever is less, minus US$3.00 per
hundredweight (45kg) for
non-performance of the unpacking services. The GBL
Correction Notice will reflect this reduction.
b. If the shipment is to be delivered to a residence or warehouse also within the
rate area of the termination point, the TSP’s SFR as specified above plus
appropriate charges for
additional services as ordered by the BLIO on a DD Form
619 or comparable commercial form
will apply.
4. A termination charge of US$40.00 per shipment will apply in addition to other
charges authorized in this section. The termination charge will be supported by the
GBL Correction Notice.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
151
D. When shipments are terminated through the fault of the TSP, the provisions for termination
of performance in Section 3.2 apply.
Note: Any charges for services performed after the termination of the shipment will be in
accordance with applicable rules and rates specified in this section.
Termination of Shipment UAB 12.22
A. A UAB shipment will be terminated when appropriate and ordered by a BLIO or other
authorized Federal Government representative.
B. When an order for termination is received, the TSP shall locate the shipment, advise the
BLIO of shipment's location and take necessary action to secure the shipment and stop
onward movement. The BLIO will issue a GBL Correction Notice to reflect the termination
point.
C. The following will apply to UAB shipments terminated for the convenience of the
Federal
Government:
1. For shipments terminated prior to departure from the origin area (CONUS, Canada
and overseas), applicable payments are authorized as follows:
a. A charge of US$5.00 per gross hundredweight (45kg) for packing, including
the
use of packing materials and stuffing into containers, if used.
b. SIT charges, warehouse handling charges, and delivery to or from SIT, when
required and authorized.
c. Unpacking charges, if applicable.
d. When SIT is not ordered, apply the appropriate linehaul rate table from Part
IV
to cover local drayage charges.
2. For shipments terminated after movement from origin but before commencement
of ocean or air transportation, applicable payments are authorized as follows:
a. A charge of US$5.00 per gross hundredweight (45kg) for packing, including
the
use of packing materials and stuffing into containers.
b. Applicable linehaul rates from Part IV for mileage from origin to point of
termination.
c. SIT and warehouse handling charges, when required and authorized.
d. Unpacking charges, if applicable.
3. For shipments terminated during or after completion of over-water transportation,
applicable payments are authorized as follows:
a. TSP's SFR to rate area of the termination point or TSP's SFR to the rate area of
the original destination point, whichever is less.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
152
b. If the shipment is to be delivered to a residence also within the rate area of the
termination point, the TSP's SFR rate as specified above, plus appropriate charges
for
additional services as ordered by the BLIO on a DD Form 619 or comparable
commercial form,
will apply.
4. A termination charge of US$10.00 per shipment will apply in addition to other
charges authorized in this section. The termination charge will be supported by the
GBL Correction Notice.
D. When shipments are terminated through the fault of the TSP, the provisions for Termination
of Performance in Section 3.2 and Section 2.17, apply. The termination charge of US$10.00
will not apply.
Reshipments Household Goods 12.23
A. This section applies to shipments which are terminated for the convenience of the
Federal
Government and which require over-ocean transportation either by air or water. A
reshipment
normally will be handled by the TSP who originally tendered the shipment, if
that TSP has a cost
effective GSA-approved rate on file.
B. The point of termination will be considered the final destination of the original shipment
and the GBL will be adjusted accordingly.
C. Onward movement of property will be treated as a new shipment under a new GBL. The
following procedures will be followed in determining applicable rates for the new GBL.
1. If the TSP originally handling the shipment has a cost effective GSA-approved rate on
file to the new destination, that SFR, less US$54.00 per net hundredweight (45kg)
will apply. The reduction will be supported by BLIO annotation on the original GBL.
2. If the TSP originally handling the shipment does not have a cost effective rate on file
to the new destination, an acceptable rate will be negotiated with BLIO or the
shipment will be
tendered to another TSP.
3. If the shipment is tendered to another TSP with a cost effective GSA-approved rate
on file, the SFR will be reduced by US$49.00 per net hundredweight (45kg) for non-
performance of packing services. The shipment will be taken out of the containers
and stuffed
into other containers and original containers returned to owner.
D. The above procedures are not applicable to those shipments terminated and retendered
due
to the fault of the TSP, such as TSP bankruptcy or failure to complete movement as
defined in Section 3.2 and Section 2.17, Termination of Performance Procedures. In these
instances, due to the need to expedite
onward movement, shipments will remain in the
original TSP’s containers. These containers will be made available to the original TSP by the
new TSP at destination.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
153
E. Old and new GBLs will be cross-referenced.
Reshipments-Unaccompanied Air Baggage 12.24
A. This section applies to UAB shipments which are terminated for convenience of the
Federal
Government and which require over- ocean transportation either by air or water. A
reshipment
normally will be handled by the TSP originally tendered the shipment if that TSP
has a cost
effective, GSA-approved rate on file or negotiates an acceptable one-time-only
(OTO) rate with GSA.
B. The point of termination will be considered the final destination and the original GBL will be
terminated at that point.
C. Onward movement of property will be treated as a new shipment under a new GBL. The
following procedures will be followed in determining applicable rates for the new GBL:
1. If the TSP originally handling the shipment has a cost effective, GSA-approved rate on
file to the new destination, that SFR, less US$5.00 per gross hundredweight (45kg)
for
nonperformance of packing will apply. The reduction will be supported by a BLIO
annotation on the original GBL.
2. If the TSP originally handling the shipment does not have a cost effective, GSA-
approved rate on file to the new destination, an acceptable OTO SFR will be
negotiated or the
shipment will be tendered to another TSP.
3. If the shipment is tendered to another TSP, this SFR will be reduced by US$5.00 per
gross hundredweight (45kg) for nonperformance of packing services.
D. Old and new GBLs will be cross-referenced.
Shipments Diverted After Commencement of Transportation 12.25
Service
A. Upon instructions made and confirmed in writing by BLIO, shipments will be diverted subject
to the provisions and charges shown below. However, when charges are assessed in
accordance with the provisions of this item, the charges associated with delivery from SIT in
this section will not apply.
B. The term “diverted” or “diversion” as used here means a change to a new destination point
more than fifty (50) miles (80 km) from the original destination point. A diversion will be
made
only at an ocean port of embarkation, an ocean port of debarkation, or at destination
point. If the BLIO directs the movement of the shipment to a place which is less than fifty
(50) (80 km) miles from the original destination point of the shipment, the shipment will be
terminated at
the point designated by the BLIO and no diversion will occur. In such
instances, the SFR will be
that applicable to the original destination point. If the BLIO directs
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
154
the movement of the shipment to a place which is more than fifty (50) (80 km) miles from
the original destination point, the transportation charges as stated below in this section will
apply.
EXCEPTION: The provisions of this section will not apply if instructions are received to
change
the destination of a shipment that is in SIT at destination. In such instances,
transportation charges to the new destination point from the SIT warehouse will be
computed under the
provisions of Pick-up/Delivery Transportation Rate to apply on SIT
shipments (Section 12.20).
C. When an order for diversion is received by the TSP, diligent effort shall be made by the TSP
to locate the shipment at the ocean port of embarkation or debarkation or destination and
complete the diversion ordered. The TSP will not be responsible for failure to complete the
diversion ordered, unless such failure is due to error or negligence of the TSP or its
employees.
D. Upon receipt of a diversion certificate from the BLIO, and when properly affixed to TSP’s
invoice to support billing for diversion charges, a US$40.00 per shipment charge will apply
and,
when applicable, the following additional provisions, and associated rates and charges
will apply:
Shipments Originating In CONUS and CANADA
Shipment diverted at
CONUS AND CANADA ocean
port of embarkation (POE)
Diverted to a CONUS
AND CANADA destination
point
There will be no diversions to a
CONUS AND CANADA destination
point.
Shipment will be terminated at the
POE and the international nature of
the movement will cease (See
Termination of Shipment)
Movement to the CONUS AND
CANADA destination point will be
affected under domestic shipping
procedures.
Shipment diverted at
CONUS AND CANADA ocean
port of embarkation (POE)
Diverted to a different
overseas rate area using
the same (original) POE
where diversion takes
place.
Use the TSP’s SFR from origin to new
overseas rate area (See Note below).
Shipment diverted at
CONUS AND CANADA ocean
port of embarkation (POE)
Diverted to a different
overseas rate area using
a different (new) POE.
Use applicable linehaul rate table
from the origin to the original POE
where diversion takes place.
Use the TSP’s SFR from the original
POE where diversion takes place to
the new overseas rate area (See Note
below).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
155
Shipments Originating In CONUS and CANADA
Shipment diverted at
overseas ocean port of
debarkation (POD).
Diverted to a CONUS
AND CANADA destination
point.
There will be no diversion to a CONUS
AND CANADA destination point.
The shipment will be terminated at
the POD and reshipped to CONUS AND
CANADA. (See Reshipments and
Termination of Shipment).
Shipment diverted at
overseas ocean port of
debarkation (POD).
Diverted to an overseas
destination point in the
same overseas rate area
as the original
destination point
Use the TSP’s SFR from origin to
destination rate area (no change in
SFR).
Shipment diverted at
overseas ocean port of
debarkation (POD).
Diverted to an overseas
destination point in
another overseas rate
area which uses the
same (original) POD.
Use the TSP’s SFR from origin to new
overseas rate area (See Note below).
Shipment diverted at
overseas ocean port of
debarkation (POD).
Diverted to an overseas
destination point in
another overseas rate
area which uses a
different POD but no
further over-water
transportation is
required.
Use TSP’s SFR to the original POD
where diversion takes place.
Rate will be negotiated with GSA or
the BLIO.
Shipment diverted at
overseas ocean port of
debarkation (POD).
Diverted to an overseas
destination point in
another overseas rate
area which uses a
different (new) POD and
where further over-water
transportation is
required.
There will be no diversion to a new
overseas rate area requiring further
over-water transportation.
Shipment will be terminated at the
POD in accordance with Termination
of Shipment procedures.
Rate will be negotiated with GSA or
BLIO
Shipment diverted at
overseas destination.
There will be no
diversion from overseas
destination.
Shipments will terminate
at destination and
reshipment will be made
as a new shipment.
Note: If the TSP does not have a SFR on file from the POE or POD when diversion takes place to the
new destination, the TSP shall contact GSA or appropriate GSO for further guidance.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
156
Shipments Originating Overseas.
Shipment diverted at
overseas ocean port of
embarkation (POE)
Diverted at the overseas
POE en route to a CONUS
OR CANADA destination.
There will be no diversion.
The shipment will be terminated at the
overseas POE
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
overseas ocean port of
embarkation (POE)
Diverted at overseas POE
to an overseas
destination point in the
same overseas rate area
as the POE where
diversion takes place.
There will be no diversion.
Shipment will be terminated at the
overseas POE
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
overseas ocean port of
embarkation (POE)
Diverted at the overseas
POE to another overseas
destination point in
another overseas rate
area.
There will be no diversion.
Shipment will be terminated at the
overseas POE
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
CONUS OR
CANADA/overseas port of
debarkation (POD).
Diverted at CONUS OR
CANADA POD to a new
destination point in
CONUS OR CANADA.
There will be no diversion.
Shipment will be terminated at the
CONUS OR CANADA POD
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
CONUS OR
CANADA/overseas port of
debarkation (POD).
Diverted at CONUS OR
CANADA POD to a
destination point
overseas.
There will be no diversion.
Shipment will be terminated at the POD
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
CONUS OR
CANADA/overseas port of
debarkation (POD).
Diverted at an overseas
POD to a destination
point in CONUS OR
CANADA.
There will be no diversion.
Shipment will be terminated at the
overseas POD
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
CONUS OR
CANADA/overseas port of
debarkation (POD).
Diverted at overseas POD
to a new destination
point overseas.
There will be no diversion.
Shipment will be terminated at the
overseas POD
Reshipment to new destination will be
made as a new shipment.
Shipment diverted at
CONUS OR CANADA
destination.
Diverted at CONUS OR
CANADA POD to a new
destination point in
CONUS OR CANADA
There will be no diversion of shipment
at CONUS OR CANADA destination.
Shipment will be terminated at CONUS
OR CANADA destination.
Reshipment to new destination will be
made under domestic procedures as a
new shipment.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
157
Excessive Distance Carry Charges To and From Mini-12.26
Warehouse Storage (Long Carries)
On a shipment picked up at or delivered to a mini-warehouse which involves a carry in excess of
seventy-five (75) feet (23 meters) between the TSPs vehicle and the outside entrance door of
the actual storage area, an additional long carry charge will apply as follows:
Rates in Dollars and Cents per CWT (45KG)
Schedules
A
B
C
D
E
F
G
H
US$0.70
US$0.70
US$0.85
US$0.90
US$1.00
US$1.05
US$1.10
US$1.20
Note 1: Refer to Part III for CONUS geographic application of rate schedules in this item.
Note 2: Apply Schedule H at all overseas points.
Excess Valuation Charges 12.27
The relocating owner has the right to increase the value in excess of the base valuation.
For applicable charges and value amount, refer to the RFO.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
158
Part III Geographic Application of Rates for Accessorial
Services
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
4
Birmingham AL
27.75
42.00
D
1.90
0.20
4.40
D
8
Dothan AL
19.00
28.25
B
1.15
0.16
2.10
B
12
Huntsville AL
23.25
35.00
C
1.30
0.20
3.35
C
16
Mobile AL
19.00
28.25
B
1.15
0.16
2.10
B
20
Montgomery AL
19.00
28.25
B
1.45
0.20
2.95
B
24
Flagstaff AZ
37.00
55.75
F
1.40
0.17
2.35
F
28
Phoenix AZ
32.50
48.75
E
1.60
0.20
3.35
E
32
Tucson AZ
37.00
55.75
F
1.40
0.17
2.45
F
36
Yuma AZ
32.50
48.75
E
1.15
0.15
2.05
E
40
Ft. Smith/
Fayetteville AR
23.25
35.00
C
1.15
0.16
2.20
C
44
Jonesboro AR
19.00
28.25
B
1.05
0.15
1.90
B
48
Little Rock AR
27.75
42.00
D
1.40
0.17
2.20
D
52
Fresno CA
45.75
68.50
H
1.50
0.20
4.10
H
56
Los Angeles CA
45.75
68.50
H
2.00
0.21
5.25
H
60
Monterey CA
45.75
68.50
H
1.75
0.20
4.60
H
64
Redding CA
37.00
55.75
F
1.40
0.17
1.90
F
68
Sacramento CA
45.75
68.50
H
1.70
0.20
4.65
H
72
San Bernardino CA
41.25
62.00
G
2.00
0.21
5.25
G
76
San Diego CA
45.75
68.50
H
2.00
0.21
5.25
H
80
San Francisco CA
45.75
68.50
H
2.15
0.22
5.25
H
84
Yuba City CA
45.75
68.50
G
1.40
0.17
1.90
G
88
Alberta Prov., CN
50.75
76.00
H
2.25
0.25
5.10
H
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
159
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
92
British Columbia, CN
50.75
76.00
H
2.25
.025
5.40
H
96
Newfoundland and
Labrador, CN
50.75
76.00
H
2.25
0.25
5.40
H
100
Manitoba Prov., CN
45.75
68.50
G
2.10
0.25
5.05
G
104
New Brunswick, CN
45.75
68.50
G
2.10
0.25
5.05
G
112
Northwest Terr., CN
50.75
76.00
H
2.25
0.25
5.40
H
116
Nova Scotia, CN
45.75
68.50
G
2.10
0.25
5.05
G
120
Ontario Prov., CN
50.75
76.00
H
2.25
0.25
5.40
H
124
Pr. Edward Isl., CN
45.75
68.50
G
2.10
0.25
5.05
G
128
Quebec Prov., CN
50.75
76.00
H
2.25
0.25
5.40
H
132
Saskatchewan, CN
45.75
76.00
G
2.10
0.25
5.05
G
136
Yukon Prov., CN
50.75
76.00
H
2.25
0.25
5.40
H
140
Colorado Springs CO
37.00
55.75
F
1.45
0.20
5.25
F
144
Denver CO
32.50
48.75
E
1.60
0.20
5.50
E
148
Glenwood Springs
CO
32.50
48.75
E
1.05
0.15
1.90
E
152
Grand Junction CO
37.00
55.75
F
1.60
0.20
3.80
F
156
Gunnison CO
32.50
48.75
E
1.25
0.17
2.75
E
160
Hartford CT
45.75
68.50
H
1.60
0.20
3.75
H
164
Dover DE
41.25
62.00
G
1.45
0.20
3.80
G
168
Washington DC
32.50
48.75
E
1.75
0.20
3.85
E
172
Ft. Myers FL
32.50
48.75
E
1.45
0.20
2.70
E
176
Jacksonville FL
19.00
28.25
B
1.40
0.17
2.35
B
180
Miami FL
37.00
55.75
F
1.60
0.20
4.85
F
184
Orlando FL
27.75
42.00
D
1.25
0.17
2.95
D
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
160
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
188
Pensacola FL
27.75
42.00
D
1.45
0.20
2.95
D
192
Tallahassee FL
27.75
42.00
D
1.60
0.20
2.95
D
196
Tampa FL
27.75
42.00
D
1.50
0.20
4.05
D
200
Albany GA
27.75
42.00
D
1.15
0.16
2.10
D
204
Atlanta GA
32.50
48.75
E
1.70
0.20
3.10
E
208
Augusta GA
23.25
35.00
C
1.25
0.17
2.35
C
212
Columbus GA
14.25
21.25
A
1.25
0.17
2.05
A
216
Savannah GA
27.75
42.00
D
1.70
0.20
3.10
D
220
Hawaii, HI
25.75
38.75
D
HTOS
12.21
HTOS
12.21
HTOS
12.21
D
224
Honolulu, HI
30.75
46.50
D
HTOS
12.21
HTOS
12.21
HTOS
12.21
D
228
Kauai, HI
25.75
38.75
D
HTOS
12.21
HTOS
12.21
HTOS
12.21
D
232
Maui, HI
25.75
38.75
D
HTOS
12.21
HTOS
12.21
HTOS
12.21
D
236
Boise ID
37.00
55.75
F
1.45
0.20
4.05
F
240
Pocatello ID
37.00
55.75
F
1.40
0.17
2.35
F
244
Twin Falls ID
27.75
42.00
D
1.20
0.16
3.55
D
248
Bloomington IL
37.00
55.75
F
1.60
0.20
4.75
F
252
Chicago IL
45.75
68.50
H
2.25
0.25
5.20
H
256
Mount Vernon IL
45.75
68.50
H
1.45
0.20
3.55
H
260
Peoria IL
32.50
48.75
E
1.50
0.20
4.30
E
264
Springfield IL
37.00
55.75
F
1.45
0.20
4.60
F
268
Elkhart IN
41.25
62.00
G
1.50
0.20
4.10
G
272
Evansville IN
27.75
42.00
D
1.40
0.17
3.05
D
276
Ft. Wayne IN
37.00
55.75
F
1.40
0.17
2.85
F
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
161
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
280
Indianapolis IN
32.50
48.75
E
1.25
0.17
2.45
E
284
Lafayette IN
32.50
48.75
E
1.40
0.17
2.85
E
288
Terre Haute IN
37.00
55.75
F
1.30
0.17
2.80
F
292
Davenport IA
32.50
48.75
E
1.50
0.20
4.10
E
296
Des Moines IA
27.75
42.00
D
1.60
0.20
4.10
D
300
Sioux City IA
37.00
55.75
F
1.40
0.17
3.55
F
304
Waterloo IA
32.50
48.75
E
1.50
0.20
4.10
E
308
Dodge City KS
32.50
48.75
E
1.05
0.15
1.90
E
312
Great Bend KS
32.50
48.75
E
1.05
0.15
1.90
E
316
Topeka KS
27.75
42.00
D
1.40
0.17
3.80
D
320
Wichita KS
32.50
48.75
E
1.25
0.17
3.05
E
324
Bowling Green KY
23.25
35.00
C
1.15
0.16
2.35
C
328
Lexington KY
19.00
28.25
B
1.25
0.17
2.45
B
332
Louisville KY
27.75
42.00
D
1.70
0.21
4.85
D
336
Paducah KY
23.25
35.00
C
1.15
0.15
1.90
C
340
Somerset KY
23.25
35.00
C
1.05
0.15
1.90
C
344
Alexandria LA
32.50
48.75
E
1.25
0.17
2.35
E
348
Lafayette LA
27.75
42.00
D
1.45
0.20
2.75
D
352
Monroe LA
41.25
62.00
G
1.15
0.16
2.35
G
356
New Orleans LA
19.00
28.25
B
1.25
0.17
2.35
B
360
Shreveport LA
19.00
28.25
B
1.25
0.17
2.35
B
364
Augusta ME
32.50
48.75
E
1.25
0.17
2.95
E
368
Bangor ME
32.50
48.75
E
1.25
0.17
3.35
E
372
Portland ME
37.00
55.75
F
1.50
0.20
3.35
F
376
Presque Isle ME
32.50
48.75
E
1.40
0.17
3.35
E
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
162
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
380
Baltimore MD
37.00
55.75
F
1.50
0.20
2.70
F
384
Boston MA
45.75
68.50
H
1.75
0.20
4.20
H
388
Springfield MA
41.25
62.00
G
1.45
0.20
3.10
G
392
Not Applicable
-
-
-
-
-
396
Cadillac MI
41.25
62.00
G
1.40
0.17
3.85
G
400
Detroit MI
45.75
68.50
H
1.75
0.20
5.25
H
404
Grand Rapids MI
45.75
68.50
H
1.45
0.20
2.85
H
408
Marquette MI
41.25
62.00
G
1.40
0.17
2.45
G
412
Duluth MN
45.75
68.50
H
1.50
0.20
4.40
H
416
Minneapolis MN
45.75
68.50
H
2.00
0.21
4.75
H
420
Rochester MN
41.25
62.00
G
1.40
0.20
2.95
G
424
Greenville MS
27.75
42.00
D
1.15
0.16
1.90
D
428
Gulfport MS
27.75
42.00
D
1.40
0.17
2.20
D
432
Jackson MS
37.00
55.75
F
1.20
0.16
2.45
F
436
Meridian MS
19.00
28.25
B
1.05
0.15
1.90
B
440
Tupelo MS
27.75
42.00
D
1.05
0.15
1.90
D
444
Columbia MO
19.00
28.25
B
1.45
0.20
2.85
B
448
Kansas City MO
32.50
48.75
E
1.45
0.20
4.10
E
452
Springfield MO
19.00
28.25
B
1.05
0.15
1.90
B
456
St. Louis MO
37.00
55.75
F
1.40
0.17
3.35
F
460
Billings MT
23.25
35.00
C
1.45
0.20
5.25
C
464
Butte MT
32.50
48.75
E
1.25
0.16
3.55
E
468
Glasgow MT
32.50
48.75
E
1.05
0.15
2.70
E
472
Great Falls MT
41.25
62.00
G
1.45
0.20
5.25
G
476
Missoula MT
37.00
55.75
F
1.40
0.17
3.05
F
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
163
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
480
Grand Island NE
23.25
35.00
C
1.05
0.15
2.35
C
484
North Platte NE
23.25
35.00
C
1.15
0.16
2.25
C
488
Omaha NE
27.75
42.00
D
1.40
0.17
2.80
D
492
Scottsbluff NE
14.25
21.25
A
1.15
0.16
2.10
A
496
Elko NV
45.75
68.50
H
1.05
0.15
1.90
H
500
Las Vegas NV
45.75
68.50
H
1.85
0.21
5.05
H
504
Reno NV
41.25
62.00
G
2.15
0.22
3.80
G
508
Laconia NH
32.50
48.75
E
1.25
0.17
2.65
E
512
Lakewood NJ
37.00
55.75
F
1.75
0.21
4.10
F
516
Albuquerque NM
32.50
48.75
E
1.25
0.17
3.05
E
520
Carlsbad NM
32.50
48.75
E
1.25
0.17
2.00
E
524
Clovis NM
27.75
42.00
D
1.15
0.15
2.25
D
528
Gallup NM
32.50
48.75
E
1.25
0.17
3.05
E
532
Las Cruces NM
27.75
42.00
D
1.05
0.15
2.05
D
536
Albany NY
37.00
55.75
F
1.45
0.20
3.55
F
540
Buffalo NY
45.75
68.50
H
1.60
0.20
4.80
H
544
New York NY
45.75
68.50
H
2.25
0.22
5.20
H
548
Plattsburgh NY
32.50
48.75
E
1.25
0.17
3.10
E
552
Syracuse NY
41.25
62.00
G
1.45
0.20
3.80
G
556
Utica NY
27.75
42.00
D
1.25
0.17
2.25
D
560
Asheville NC
23.25
35.00
C
1.15
0.16
2.35
C
564
Charlotte NC
27.75
42.00
D
1.25
0.17
2.25
D
568
Fayetteville NC
14.25
21.25
A
1.15
0.16
2.35
A
572
Greenville NC
23.25
25.00
C
1.05
0.15
1.90
C
576
Jacksonville NC
19.00
28.25
B
1.15
0.16
2.10
B
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
164
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
580
Raleigh Durham NC
27.75
42.00
D
1.20
0.16
2.25
D
584
Winston Salem NC
27.75
42.00
D
1.15
0.16
2.45
D
588
Bismarck ND
23.25
35.00
C
1.75
0.20
4.40
C
592
Dickinson ND
23.25
35.00
C
1.75
0.20
4.40
C
596
Fargo ND
27.75
42.00
D
1.75
0.20
4.40
D
600
Grand Forks ND
41.25
62.00
G
1.45
0.20
3.15
G
604
Minot ND
23.25
35.00
C
1.75
0.20
4.40
C
608
Cincinnati OH
37.00
55.75
F
1.70
0.20
4.35
F
612
Cleveland OH
45.75
68.50
H
1.75
0.21
4.75
H
616
Columbus OH
27.75
42.00
D
1.25
0.17
3.10
D
620
Dayton OH
37.00
55.75
F
1.85
0.20
2.70
F
624
Marietta OH
27.75
42.00
D
1.50
0.17
4.35
D
628
Toledo OH
32.50
48.75
E
1.75
0.20
4.20
E
632
Enid OK
37.00
55.75
F
1.20
0.16
2.80
F
636
Oklahoma City OK
19.00
28.25
B
1.70
0.20
4.00
B
640
Tulsa OK
32.50
48.75
E
1.70
0.20
3.35
E
644
Bend OR
37.00
55.75
F
1.60
0.20
4.85
F
648
Eugene OR
37.00
55.75
F
2.05
0.21
5.05
F
652
Medford OR
41.25
62.00
G
1.45
0.20
4.20
G
656
Pendleton OR
32.50
48.75
E
1.45
0.20
4.20
E
660
Portland OR
45.75
68.50
H
2.05
0.21
5.05
H
664
Altoona PA
32.50
48.75
E
1.40
0.17
2.45
E
668
Erie PA
37.00
55.75
F
1.25
0.17
3.80
F
672
Philadelphia PA
41.25
62.00
G
1.85
0.20
5.25
G
676
Pittsburgh PA
32.50
55.75
F
2.05
0.21
4.65
F
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
165
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
680
Scranton PA
41.25
62.00
G
1.25
0.17
2.05
G
684
Providence RI
45.75
68.50
H
1.45
0.17
3.15
H
688
Anderson SC
23.25
35.00
C
1.25
0.17
2.25
C
692
Charleston SC
32.50
48.75
E
1.25
0.17
2.25
E
696
Columbia SC
23.25
35.00
C
1.25
0.17
2.35
C
700
Aberdeen SD
27.75
42.00
D
1.20
0.16
2.70
D
704
Pierre SD
27.75
42.00
D
1.20
0.16
2.20
D
708
Rapid City SD
19.00
28.25
B
1.40
0.17
2.45
B
712
Sioux Falls SD
32.50
48.75
E
1.40
0.17
3.05
E
716
Bristol TN
37.00
55.75
F
1.05
0.15
2.35
F
720
Chattanooga TN
23.25
35.00
C
1.25
0.17
2.80
C
724
Knoxville TN
27.75
42.00
D
1.05
0.15
2.65
D
728
Memphis TN
37.00
55.75
F
1.75
0.20
4.95
F
732
Nashville TN
23.25
35.00
C
1.25
0.17
2.35
C
736
Abilene TX
27.75
42.00
D
1.25
0.17
2.10
D
740
Amarillo TX
27.75
42.00
D
1.05
0.15
2.65
D
744
Austin TX
32.50
48.75
E
1.20
0.16
2.45
E
748
Corpus Christi TX
37.00
55.75
F
1.05
0.15
1.90
F
752
Dallas TX
32.50
48.75
E
2.20
0.25
4.75
E
756
Del Rio TX
27.75
42.00
D
1.05
0.15
1.90
D
760
El Paso TX
23.25
35.00
C
1.05
0.15
1.90
C
764
Houston TX
27.75
42.00
D
1.50
0.20
4.00
D
768
Laredo TX
27.75
42.00
D
1.05
0.15
1.90
D
772
Lubbock TX
27.75
42.00
D
1.40
0.17
2.65
D
776
Midland TX
23.25
35.00
C
1.70
0.20
4.35
C
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
166
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
780
San Antonio TX
23.25
35.00
C
1.40
0.17
3.55
C
784
Tyler TX
27.75
42.00
D
1.05
0.15
2.35
D
788
Wichita Falls TX
37.00
55.75
F
1.40
0.17
2.70
F
792
Cedar City UT
27.75
42.00
D
1.25
0.17
3.05
D
796
Provo UT
27.75
42.00
D
1.40
0.17
2.70
D
800
Salt Lake City UT
27.75
42.00
D
1.40
0.17
2.70
D
804
Bennington VT
27.75
42.00
D
1.05
0.20
2.90
D
808
Burlington VT
27.75
42.00
D
1.45
0.20
2.85
D
812
Charlottesville VA
27.75
42.00
D
1.15
0.16
2.35
D
816
Norfolk VA
23.25
35.00
C
1.25
0.17
2.25
C
820
Richmond VA
32.50
48.75
E
1.05
0.16
3.80
E
824
Roanoke VA
27.75
42.00
D
1.05
0.16
3.80
D
828
Winchester VA
32.50
48.75
E
1.05
0.15
1.90
E
832
Bellingham WA
41.25
62.00
G
1.60
0.20
4.40
G
836
Richland WA
41.25
62.00
G
1.40
0.17
3.90
G
840
Seattle WA
41.25
62.00
G
2.10
0.21
5.25
G
844
Spokane WA
41.25
62.00
G
1.40
0.17
3.90
G
848
Yakima WA
37.00
55.75
F
1.50
0.20
3.90
F
852
Charleston WV
32.50
48.75
E
1.50
0.17
4.35
E
856
Clarksburg WV
32.50
48.75
E
1.40
0.17
3.05
E
860
Huntington WV
27.75
42.00
D
1.50
0.20
4.35
D
864
Eau Claire WI
32.50
48.75
E
1.05
0.15
3.05
E
868
Madison WI
37.00
55.75
F
1.40
0.17
3.05
F
872
Milwaukee WI
37.00
55.75
F
1.60
0.20
4.20
F
876
Wausau/Green Bay
37.00
55.75
F
1.40
0.17
4.05
F
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
167
HTOS
Section 12.7
Labor
HTOS
Section
12.26
HTOS Section 12.17
Storage-In-Transit (SIT)
HTOS
Section
12.19
SA
No
Service Area
Reg
OT
L/C
1ST
Day
Ea ADD
Day
W/H
P/D
From
SIT
WI
880
Casper WY
32.50
48.75
E
1.25
0.17
2.35
E
884
Cody WY
27.75
42.00
D
1.25
0.15
2.45
D
888
Rock Springs WY
45.75
68.50
H
1.90
0.22
4.20
H
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
168
Part IV Surface Linehaul Rate Tables
Surface Linehaul Rate Table for Overseas Areas Not 12.28
Otherwise Specified
The following table will be used for all overseas areas not otherwise specified for delivery
in/out of SIT, diversions, terminations, alternate ports, etc., involving surface HHG shipments.
“Break points” indicate weight at which lower charge develops by use of lowest weight and
applicable rate in next higher weight bracket.
Surface Linehaul Rate Table For Overseas Areas Not
Otherwise Specified
MILES
LESS
THAN
2,000
LBS. INCL.
BREAK
POINT
2,000 TO
3,999 LBS.
INCL.
BREAK
POINT
4,000 LBS.
AND
OVER
1 - 50
3.80
1,737
3.30
3,637
3.00
51 - 75
5.40
1,723
4.65
3,613
4.20
76 - 100
6.15
1,724
5.30
3,623
4.80
101 - 150
6.90
1,740
6.00
3,567
5.35
151 - 200
7.65
1,752
6.70
3,583
6.00
201 - 250
8.45
1,740
7.35
3,592
6.60
251 - 300
9.20
1,740
8.00
3,601
7.20
301 - 350
10.00
1,741
8.70
3,587
7.80
351 - 400
10.75
1,740
9.35
3,573
8.35
401 - 450
11.50
1,740
10.00
3,581
8.95
451 - 500
12.30
1,740
10.70
3,589
9.60
501 - 550
13.05
1,740
11.35
3,595
10.20
551 - 600
13.80
1,740
12.00
3,601
10.80
601 - 650
14.55
1,739
12.65
3,605
11.40
651 - 700
15.35
1,740
13.35
3,596
12.00
701 - 750
16.10
1,740
14.00
3,601
12.60
751 - 800
16.90
1,734
14.65
3,605
13.20
801 - 850
17.65
1,740
15.35
3,597
13.80
851 - 900
18.40
1,740
16.00
3,601
14.40
Note: Over 900 miles, add US$1.35 for each additional 100 miles or fraction
thereof, to 900-mile rate
shown above.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
169
Surface Linehaul Rate Table for Belgium, Italy, and The 12.29
Netherlands
The following table will be used for Belgium, Italy, and The Netherlands for
delivery in/out of
SIT, diversions, terminations, alternate ports, etc., involving surface HHG
shipments. “Break
points indicate weight at which lower charge develops by use of lowest weight and applicable
rate in next higher weight bracket.
Surface Linehaul Rate Table for Belgium, Italy, and The
Netherlands
MILES
LESS
THAN
2,000
LBS. INCL.
BREAK
POINT
2,000 TO
3,999 LBS.
INCL.
BREAK
POINT
4,000 LBS.
AND
OVER
1 - 50
3.95
1,747
3.45
3,595
3.10
51 - 75
6.35
1,733
5.50
3,637
5.00
76 - 100
7.95
1,736
6.90
3,595
6.20
101 - 150
9.50
1,748
8.30
3,591
7.45
151 - 200
11.10
1,739
9.65
3,607
8.70
201 - 250
12.20
1,746
10.65
3,587
9.55
251 - 300
13.35
1,738
11.60
3,587
10.40
301 - 350
14.45
1,738
12.55
3,602
11.30
351 - 400
15.55
1,737
13.50
3,601
12.15
401 - 450
16.65
1,742
14.50
3,601
13.05
451 - 500
17.80
1,736
15.45
3,599
13.90
501 - 550
18.85
1,741
16.40
3,610
14.80
551 - 600
20.00
1,736
17.35
3,609
15.65
601 - 650
21.10
1,740
18.35
3,597
16.50
651 - 700
22.20
1,739
19.30
3,596
17.35
701 - 750
23.30
1,743
20.30
3,597
18.25
751 - 800
24.45
1,739
21.25
3,596
19.10
801 - 850
25.55
1,738
22.20
3,604
20.00
851 - 900
26.65
1,738
23.15
3,603
20.85
901 - 950
27.75
1,741
24.15
3,562
21.50
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
170
Surface Linehaul Rate Table for Belgium, Italy, and The
Netherlands
MILES
LESS
THAN
2,000
LBS. INCL.
BREAK
POINT
2,000 TO
3,999 LBS.
INCL.
BREAK
POINT
4,000 LBS.
AND
OVER
951 - 1000
28.85
1,741
25.10
3,602
22.60
1001 - 1100
29.95
1,740
26.05
3,601
23.45
1101 - 1200
33.35
1,737
28.95
3,600
26.05
1201 - 1300
35.50
1,741
30.90
3,599
27.80
1301 - 1400
37.75
1,738
32.80
3,604
29.55
1401 - 1500
40.00
1,738
34.75
3,603
31.30
1501 - 1600
42.15
1,742
36.70
3,603
33.05
Note: Over 1,600 miles, add US$2.00 for each additional 100 miles or fraction
thereof, to 1,600-mile rate shown above.
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and 12.30
Hawaii
The following table will be used for CONUS, Canada, Alaska, and Hawaii for delivery in/out of
SIT, diversions, terminations, alternate ports, etc., involving surface HHG shipments. “Break
points” indicate weight at which lower charge develops by use of lowest weight and applicable
rate in next higher weight bracket.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
171
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and Hawaii
MILES
LESS
THAN
1,000
LBS.
INCL.
BRK
PT.
1,000
TO
1,999
LBS.
INCL.
BRK
PT.
2,000
TO
3,999
LBS.
INCL.
BRK
PT.
4,000
TO
7,999
LBS.
INCL.
BRK
PT.
8,000
TO
11,999
LBS.
INCL.
BRK PT.
12,000
LBS.
AND
OVER
1 - 10
14.95
653
9.75
1,683
8.20
3,464
7.10
6,536
5.80
11,690
5.65
11 - 20
15.50
668
10.35
1,653
8.55
3,369
7.20
6,667
6.00
11,501
5.75
21 - 30
16.30
672
10.95
1,644
9.00
3,356
7.55
6,464
6.10
11,410
5.80
31 - 40
17.20
652
11.20
1,643
9.20
3,348
7.70
6,598
6.35
11,528
6.10
41 - 50
18.05
649
11.70
1,659
9.70
3,382
8.20
6,244
6.40
11,532
6.15
51 - 60
18.80
636
11.95
1,657
9.90
3,374
8.35
6,611
6.90
11,131
6.40
61 - 70
19.60
641
12.55
1,650
10.35
3,305
8.55
6,737
7.20
11,501
6.90
71 - 80
20.30
648
13.15
1,613
10.60
3,378
8.95
6,749
7.55
11,444
7.20
81 - 90
21.30
639
13.60
1,618
11.00
3,346
9.20
6,696
7.70
11,767
7.55
91 - 100
22.10
629
13.90
1,619
11.25
3,432
9.65
6,881
8.30
11,133
7.70
101 - 110
22.90
634
14.50
1,614
11.70
3,317
9.70
6,887
8.35
11,138
7.75
111 - 120
23.60
634
14.95
1,592
11.90
3,278
9.75
6,934
8.45
11,787
8.30
121 - 130
24.30
636
15.45
1,573
12.15
3,260
9.90
6,910
8.55
11,720
8.35
131 - 140
24.90
639
15.90
1,579
12.55
3,251
10.20
6,942
8.85
11,458
8.45
141 - 150
25.60
637
16.30
1,589
12.95
3,182
10.30
6,952
8.95
11,866
8.85
151 - 160
26.15
643
16.80
1,572
13.20
3,197
10.55
6,863
9.05
11,934
9.00
161 - 170
26.80
648
17.35
1,534
13.30
3,294
10.95
7,051
9.65
11,254
9.05
171 - 180
27.40
646
17.70
1,549
13.70
3,241
11.10
7,028
9.75
11,324
9.20
181 - 190
27.95
646
18.05
1,563
14.10
3,192
11.25
7,254
10.20
11,236
9.55
191 - 200
28.65
639
18.30
1,574
14.40
3,251
11.70
7,077
10.35
11,305
9.75
201 - 220
29.45
639
18.80
1,575
14.80
3,230
11.95
7,331
10.95
11,179
10.20
221 - 240
30.25
640
19.35
1,597
15.45
3,211
12.40
7,226
11.20
11,304
10.55
241 - 260
30.85
650
20.05
1,582
15.85
3,168
12.55
7,267
11.40
11,685
11.10
261 - 280
31.70
641
20.30
1,621
16.45
3,210
13.20
7,243
11.95
11,448
11.40
281 - 300
32.35
645
20.85
1,641
17.10
3,182
13.60
7,353
12.50
11,473
11.95
301 - 320
33.20
647
21.45
1,628
17.45
3,187
13.90
7,454
12.95
11,584
12.50
321 - 340
33.85
653
22.10
1,634
18.05
3,214
14.50
7,338
13.30
11,685
12.95
341 - 360
34.45
664
22.85
1,637
18.70
3,198
14.95
7,412
13.85
11,524
13.30
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
172
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and Hawaii
MILES
LESS
THAN
1,000
LBS.
INCL.
BRK
PT.
1,000
TO
1,999
LBS.
INCL.
BRK
PT.
2,000
TO
3,999
LBS.
INCL.
BRK
PT.
4,000
TO
7,999
LBS.
INCL.
BRK
PT.
8,000
TO
11,999
LBS.
INCL.
BRK PT.
12,000
LBS.
AND
OVER
361 - 380
35.10
666
23.35
1,658
19.35
3,205
15.50
7,433
14.40
11,542
13.85
381 - 400
35.75
662
23.65
1,675
19.80
3,213
15.90
7,523
14.95
11,559
14.40
401 - 420
36.35
672
24.40
1,656
20.20
3,258
16.45
7,538
15.50
11,459
14.80
421 - 440
37.15
667
24.75
1,669
20.65
3,274
16.90
7,527
15.90
11,661
15.45
441 - 460
37.95
661
25.05
1,701
21.30
3,259
17.35
7,586
16.45
11,417
15.65
461 - 480
38.60
668
25.75
1,678
21.60
3,278
17.70
7,594
16.80
11,358
15.90
481 - 500
39.35
665
26.15
1,691
22.10
3,267
18.05
7,579
17.10
11,544
16.45
501 - 520
39.95
671
26.80
1,691
22.65
3,232
18.30
7,585
17.35
11,620
16.80
521 - 540
40.55
668
27.05
1,705
23.05
3,263
18.80
7,532
17.70
11,594
17.10
541 - 560
40.95
670
27.40
1,716
23.50
3,252
19.10
7,561
18.05
11,535
17.35
561 - 580
41.60
669
27.80
1,702
23.65
3,290
19.45
7,527
18.30
11,443
17.45
581 - 600
41.90
670
28.05
1,730
24.25
3,242
19.65
7,614
18.70
11,583
18.05
601 - 620
42.50
673
28.60
1,707
24.40
3,287
20.05
7,542
18.90
11,620
18.30
621 - 640
42.95
672
28.85
1,709
24.65
3,278
20.20
7,703
19.45
11,445
18.55
641 - 660
43.35
673
29.15
1,709
24.90
3,318
20.65
7,613
19.65
11,481
18.80
661 - 680
43.65
672
29.30
1,748
25.60
3,266
20.90
7,675
20.05
11,432
19.10
681 - 700
44.20
670
29.60
1,747
25.85
3,296
21.30
7,587
20.20
11,644
19.60
701 - 725
44.55
674
30.00
1,744
26.15
3,282
21.45
7,628
20.45
11,619
19.80
726 - 750
44.95
680
30.55
1,729
26.40
3,281
21.65
7,723
20.90
11,541
20.10
751 - 775
45.45
679
30.85
1,738
26.80
3,284
22.00
7,746
21.30
11,437
20.30
776 - 800
45.80
683
31.25
1,732
27.05
3,350
22.65
7,630
21.60
11,584
20.85
801 - 825
46.25
686
31.70
1,729
27.40
3,365
23.05
7,636
22.00
11,646
21.35
826 - 850
46.40
689
31.95
1,741
27.80
3,353
23.30
7,691
22.40
11,599
21.65
851 - 875
46.55
690
32.10
1,742
27.95
3,364
23.50
7,779
22.85
11,554
22.00
876 - 900
46.95
690
32.35
1,744
28.20
3,355
23.65
7,814
23.10
11,533
22.20
901 - 925
47.15
695
32.75
1,747
28.60
3,399
24.30
7,688
23.35
11,641
22.65
926 - 950
47.60
695
33.05
1,746
28.85
3,418
24.65
7,660
23.60
11,721
23.05
951 - 975
47.75
698
33.30
1,757
29.25
3,426
25.05
7,745
24.25
11,555
23.35
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
173
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and Hawaii
MILES
LESS
THAN
1,000
LBS.
INCL.
BRK
PT.
1,000
TO
1,999
LBS.
INCL.
BRK
PT.
2,000
TO
3,999
LBS.
INCL.
BRK
PT.
4,000
TO
7,999
LBS.
INCL.
BRK
PT.
8,000
TO
11,999
LBS.
INCL.
BRK PT.
12,000
LBS.
AND
OVER
976 - 1000
48.95
684
33.45
1,770
29.60
3,473
25.70
7,627
24.50
11,584
23.65
1001 - 1050
50.15
686
34.40
1,768
30.40
3,448
26.20
7,817
25.60
11,602
24.75
1051 - 1100
51.60
684
35.25
1,774
31.25
3,489
27.25
7,692
26.20
11,726
25.60
1101 - 1150
52.90
680
35.95
1,786
32.10
3,477
27.90
7,757
27.05
11,623
26.20
1151 - 1200
54.20
686
37.15
1,780
33.05
3,462
28.60
7,805
27.90
11,635
27.05
1201 - 1250
55.35
685
37.90
1,771
33.55
3,494
29.30
7,809
28.60
11,707
27.90
1251 - 1300
56.60
682
38.60
1,783
34.40
3,489
30.00
7,814
29.30
11,714
28.60
1301 - 1350
57.35
688
39.40
1,787
35.20
3,506
30.85
7,780
30.00
11,701
29.25
1351 - 1400
58.15
694
40.35
1,772
35.75
3,519
31.45
7,784
30.60
11,726
29.90
1401 - 1450
59.00
696
41.05
1,779
36.50
3,507
32.00
7,863
31.45
11,676
30.60
1451 - 1500
59.75
700
41.80
1,780
37.20
3,522
32.75
7,842
32.10
11,683
31.25
1501 - 1550
60.40
704
42.50
1,786
37.95
3,526
33.45
7,845
32.80
11,744
32.10
1551 - 1600
61.20
705
43.10
1,792
38.60
3,539
34.15
7,813
33.35
11,803
32.80
1601 - 1650
61.85
705
43.60
1,801
39.25
3,547
34.80
7,817
34.00
11,771
33.35
1651 - 1700
62.55
707
44.20
1,808
39.95
3,555
35.50
7,809
34.65
11,775
34.00
1701 - 1750
63.25
708
44.75
1,813
40.55
3,547
35.95
7,845
35.25
11,796
34.65
1751 - 1800
63.85
712
45.45
1,820
41.35
3,560
36.80
7,805
35.90
11,783
35.25
1801 - 1850
64.55
717
46.25
1,804
41.70
3,578
37.30
7,840
36.55
11,787
35.90
1851 - 1900
65.05
721
46.85
1,796
42.05
3,620
38.05
7,822
37.20
11,791
36.55
1901 - 1950
65.90
723
47.60
1,803
42.90
3,595
38.55
7,866
37.90
11,763
37.15
1951 - 2000
66.50
725
48.20
1,799
43.35
3,599
39.00
7,857
38.30
11,875
37.90
2001 - 2050
67.25
728
48.95
1,794
43.90
3,618
39.70
7,849
38.95
11,877
38.55
2051 - 2100
67.85
728
49.35
1,806
44.55
3,632
40.45
7,793
39.40
11,879
39.00
2101 - 2150
68.55
732
50.15
1,803
45.20
3,633
41.05
7,815
40.10
11,821
39.50
2151 - 2200
69.20
730
50.50
1,814
45.80
3,642
41.70
7,789
40.60
11,853
40.10
2201 - 2250
69.75
733
51.10
1,817
46.40
3,634
42.15
7,849
41.35
11,783
40.60
2251 - 2300
70.25
737
51.75
1,815
46.95
3,647
42.80
7,814
41.80
11,785
41.05
2301 - 2350
70.75
736
52.05
1,826
47.50
3,634
43.15
7,815
42.15
11,872
41.70
2351 - 2400
71.30
741
52.80
1,809
47.75
3,657
43.65
7,863
42.90
11,791
42.15
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
174
Surface Linehaul Rate Table for CONUS, Canada, Alaska, and Hawaii
MILES
LESS
THAN
1,000
LBS.
INCL.
BRK
PT.
1,000
TO
1,999
LBS.
INCL.
BRK
PT.
2,000
TO
3,999
LBS.
INCL.
BRK
PT.
4,000
TO
7,999
LBS.
INCL.
BRK
PT.
8,000
TO
11,999
LBS.
INCL.
BRK PT.
12,000
LBS.
AND
OVER
2401 - 2450
72.00
741
53.30
1,809
48.20
3,677
44.30
7,793
43.15
11,931
42.90
2451 - 2500
72.45
744
53.90
1,813
48.85
3,665
44.75
7,804
43.65
11,918
43.35
2501 - 2550
72.65
747
54.20
1,812
49.10
3,662
44.95
7,885
44.30
11,824
43.65
2551 - 2600
72.85
747
54.40
1,822
49.55
3,670
45.45
7,877
44.75
11,866
44.25
2601 - 2650
73.50
746
54.80
1,831
50.15
3,654
45.80
7,878
45.10
11,828
44.45
2651 - 2700
73.65
751
55.25
1,827
50.45
3,671
46.30
7,888
45.65
11,764
44.75
2701 - 2750
73.95
750
55.45
1,827
50.65
3,669
46.45
7,906
45.90
11,791
45.10
2751 - 2800
74.10
755
55.90
1,829
51.10
3,676
46.95
7,907
46.40
11,807
45.65
2801 - 2850
74.75
752
56.20
1,828
51.35
3,701
47.50
7,891
46.85
11,757
45.90
2851 - 2900
74.95
756
56.65
1,828
51.75
3,691
47.75
7,892
47.10
11,822
46.40
2901 - 2950
75.15
756
56.80
1,831
52.00
3,708
48.20
7,884
47.50
11,836
46.85
2951 - 3000
75.50
760
57.35
1,828
52.40
3,699
48.45
7,885
47.75
11,850
47.15
3001 - 3050
76.00
761
57.80
1,831
52.90
3,702
48.95
7,878
48.20
11,864
47.65
3051 - 3100
76.25
761
58.00
1,837
53.25
3,689
49.10
7,943
48.75
11,767
47.80
3101 - 3150
76.40
762
58.20
1,842
53.60
3,698
49.55
7,904
48.95
11,829
48.25
3151 - 3200
76.90
765
58.80
1,837
54.00
3,719
50.20
7,841
49.20
11,891
48.75
3201 - 3250
77.05
766
59.00
1,838
54.20
3,724
50.45
7,874
49.65
11,831
48.95
3251 - 3300
77.50
768
59.45
1,844
54.80
3,698
50.65
7,929
50.20
11,738
49.10
3301 - 3350
77.55
768
59.55
1,848
55.00
3,713
51.05
7,899
50.40
11,751
49.35
3351 - 3400
77.80
767
59.65
1,855
55.30
3,715
51.35
7,891
50.65
11,847
50.00
3401 - 3450
78.15
765
59.75
1,857
55.45
3,734
51.75
7,892
51.05
11,801
50.20
3451 - 3500
78.20
770
60.15
1,846
55.50
3,734
51.80
7,892
51.10
11,848
50.45
3501 - 3550
78.40
770
60.30
1,858
56.00
3,715
52.00
7,901
51.35
11,837
50.65
3551 - 3600
78.60
772
60.65
1,854
56.20
3,730
52.40
7,901
51.75
11,838
51.05
3601 - 3650
78.90
773
60.95
1,858
56.60
3,718
52.60
7,902
51.95
11,816
51.15
3651 - 3700
79.15
774
61.20
1,853
56.70
3,732
52.90
7,872
52.05
11,897
51.60
3701 - 3750
79.60
773
61.50
1,849
56.85
3,747
53.25
7,880
52.45
11,852
51.80
3751 - 3800
79.75
775
61.75
1,858
57.35
3,732
53.50
7,896
52.80
11,819
52.00
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
175
Surface Linehaul Rate Table for Greece, Spain, and Other 12.31
European Countries Not Otherwise Specified
The following table will be used for Greece, Spain, and other European Countries not otherwise
specified for delivery in/out of SIT, diversions, terminations, alternate ports, etc., involving
surface HHG shipments. “Break points” indicate weight at which lower charge develops by use
of lowest weight and applicable rate in next higher weight bracket.
Surface Linehaul Rate Table for Greece, Spain, and Other
European Countries Not Otherwise Specified
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000
LBS.
AND
OVER
1 - 50
4.80
1,751
4.20
3,572
3.75
51 - 75
6.75
1,734
5.85
3,624
5.30
76 - 100
7.70
1,728
6.65
3,640
6.05
101 - 150
8.65
1,735
7.50
3,627
6.80
151 - 200
9.60
1,740
8.35
3,593
7.50
201 - 250
10.55
1,745
9.20
3,587
8.25
251 - 300
11.55
1,741
10.05
3,602
9.05
301 - 350
12.50
1,737
10.85
3,613
9.80
351 - 400
13.45
1,740
11.70
3,590
10.50
401 - 450
14.40
1,744
12.55
3,602
11.30
451 - 500
15.40
1,734
13.35
3,611
12.05
501 - 550
16.30
1,743
14.20
3,606
12.80
551 - 600
17.30
1,740
15.05
3,589
13.50
601 - 650
18.25
1,737
15.85
3,609
14.30
651 - 700
19.20
1,740
16.70
3,605
15.05
701 - 750
20.15
1,742
17.55
3,602
15.80
751 - 800
21.15
1,740
18.40
3,598
16.55
801 - 850
22.10
1,738
19.20
3,605
17.30
851 - 900
23.05
1,740
20.05
3,601
18.05
Note: Over 900 miles, add US$1.70 for each additional 100 miles or
fraction thereof, to
900-mile rate shown above.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
176
Surface Linehaul Rate Table for Japan 12.32
The following table will be used for Japan for delivery in/out of SIT, diversions, terminations,
alternate ports, etc., involving surface HHG shipments. “Break points” indicate weight at which
lower charge develops by use of lowest weight and applicable rate in next higher weight
bracket.
Surface Linehaul Rate Table for Japan
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000
LBS.
AND
OVER
1 - 50
2.55
1,765
2.25
3,556
2.00
51 - 75
5.20
1,731
4.50
3,601
4.05
76 - 100
7.50
1,681
6.30
3,620
5.70
101 - 150
9.35
1,744
8.15
3,583
7.30
151 - 200
10.40
1,741
9.05
3,603
8.15
201 - 250
11.45
1,730
9.90
3,617
8.95
251 - 300
12.45
1,743
10.85
3,503
9.50
301 - 350
13.50
1,741
11.75
3,592
10.55
351 - 400
14.55
1,739
12.65
3,589
11.35
401 - 450
15.55
1,743
13.55
3,602
12.20
451 - 500
16.60
1,741
14.45
3,599
13.00
501 - 550
17.65
1,740
15.35
3,597
13.80
551 - 600
18.70
1,738
16.25
3,594
14.60
601 - 650
19.70
1,742
17.15
3,604
15.45
651 - 700
20.75
1,740
18.05
3,602
16.25
701 - 750
21.80
1,739
18.95
3,599
17.05
751 - 800
22.85
1,738
19.85
3,597
17.85
801 - 850
23.90
1,737
20.75
3,605
18.70
851 - 900
24.90
1,739
21.65
3,603
19.50
Note: Over 900 miles, add US$1.80 for each additional 100 miles or
fraction thereof, to
900-mile rate shown above.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
177
Surface Linehaul Rate Table for Korea, Philippines, and Other 12.33
Pacific Areas
The following table will be used for Korea, Philippines, and other Pacific areas for delivery
in/out of SIT, diversions, terminations, alternate ports, etc., involving surface HHG shipments.
“Break points” indicate weight at which lower charge develops by use of lowest weight and
applicable rate in next higher weight bracket.
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000
LBS.
AND
OVER
1 - 50
3.20
1,751
2.80
3,572
2.50
51 - 75
6.45
1,737
5.60
3,608
5.05
76 - 100
9.00
1,745
7.85
3,593
7.05
101 - 150
11.60
1,742
10.10
3,585
9.05
151 - 200
12.90
1,729
11.15
3,624
10.10
201 - 250
14.15
1,739
12.30
3,610
11.10
251 - 300
15.45
1,742
13.45
3,599
12.10
301 - 350
16.75
1,738
14.55
3,602
13.10
351 - 400
18.05
1,740
15.70
3,593
14.10
Note: Over 400 miles, add US$2.25 for each additional 100 miles or
fraction thereof, to 400-mile rate shown above
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
178
Surface Linehaul Rate Table for the United Kingdom 12.34
The following table will be used for the United Kingdom for delivery in/out of SIT, diversions,
terminations, alternate ports, etc., involving surface HHG shipments. Break points” indicate
weight at which lower charge develops by use of lowest weight and applicable rate in next
higher weight bracket.
Surface Linehaul Rate Table for the United Kingdom
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000
LBS.
AND
OVER
1 - 50
4.60
1,740
4.00
3,651
3.65
51 - 75
6.55
1,726
5.65
3,611
5.10
76 - 100
7.45
1,732
6.45
3,597
5.80
101 - 150
8.40
1,727
7.25
3,587
6.50
151 - 200
9.30
1,742
8.10
3,605
7.30
201 - 250
10.25
1,737
8.90
3,596
8.00
251 - 300
11.15
1,740
9.70
3,609
8.75
301 - 350
12.10
1,736
10.50
3,601
9.45
351 - 400
13.05
1,740
11.35
3,595
10.20
401 - 450
13.95
1,742
12.15
3,573
10.85
451 - 500
14.90
1,739
12.95
3,599
11.65
501 - 550
15.80
1,741
13.75
3,608
12.40
551 - 600
16.75
1,738
14.55
3,602
13.10
601 - 650
17.65
1,740
15.35
3,610
13.85
651 - 700
18.60
1,742
16.20
3,593
14.55
701 - 750
19.55
1,740
17.00
3,601
15.30
751 - 800
20.50
1,737
17.80
3,607
16.05
801 - 850
21.40
1,739
18.60
3,603
16.75
851 - 900
22.35
1,737
19.40
3,598
17.45
Note: Over 900 miles, add US$1.60 for each additional 100 miles or
fraction thereof, to
900-mile rate shown above
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
179
UAB Linehaul Rate Table for the United Kingdom 12.35
The following table will be used for the United Kingdom for delivery in/out of SIT, diversions,
terminations, alternate ports, etc., involving UAB shipments. “Break points indicate weight at
which lower charge develops by use of lowest weight and applicable rate in next higher weight
bracket.
UAB Linehaul Rate Table for the United Kingdom
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000 LBS.
AND
OVER
1 - 50
4.15
1,747
3.62
3,595
3.26
51 - 75
6.67
1,733
5.78
3,637
5.25
76 - 100
8.35
1,736
7.25
3,595
6.51
101 - 150
9.98
1,748
8.72
3,591
7.82
151 - 200
11.66
1,739
10.13
3,607
9.14
201 - 250
12.81
1,746
11.18
3,587
10.03
251 - 300
14.02
1,738
12.18
3,587
10.92
301 - 350
15.17
1,738
13.18
3,602
11.87
351 - 400
16.33
1,737
14.18
3,601
12.76
401 - 450
17.48
1,742
15.23
3,601
13.70
451 - 500
18.69
1,736
16.22
3,599
14.60
501 - 550
19.79
1,741
17.22
3,610
15.54
551 - 600
21.00
1,736
18.22
3,609
16.43
601 - 650
22.16
1,740
19.27
3,597
17.33
651 - 700
23.31
1,739
20.27
3,596
18.22
701 - 750
24.47
1,743
21.32
3,597
19.16
751 - 800
25.67
1,739
22.31
3,596
20.06
801 - 850
26.83
1,738
23.31
3,604
21.00
851 - 900
27.98
1,738
24.31
3,603
21.89
901 - 950
29.14
1,741
25.36
3,562
22.58
951 - 1000
30.29
1,741
26.36
3,602
23.73
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
180
UAB Linehaul Rate Table for the United Kingdom
MILES
LESS
THAN
2,000
LBS.
INCL.
BREAK
POINT
2,000 TO
3,999
LBS.
INCL.
BREAK
POINT
4,000 LBS.
AND
OVER
1001 - 1100
31.45
1,740
27.35
3,601
24.62
1101 - 1200
35.02
1,737
30.40
3,600
27.35
1201 - 1300
37.28
1,741
32.45
3,599
29.19
1301 - 1400
39.64
1,738
34.44
3,604
31.03
1401 - 1500
42.00
1,738
36.49
3,603
32.87
1501 - 1600
44.26
1,742
38.54
3,603
34.70
Note: Over 1,600 miles, add US$2.10 for each additional 100 miles or fraction
thereof, to
1,600 - mile rate shown above.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
181
Part V – Service Area Designations
The following tables define the service area (SA) numbers, corresponding to the states,
counties, countries, and provinces, used in Part III to determine the applicable rates and
charges for services performed at CONUS, Canada, and Hawaii locations for services described
in Part II.
ALABAMA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Autauga
20
46
Dale
8
92
Marengo
16
4
Baldwin
16
48
Dallas
20
94
Marion
4
6
Barbour
212
50
De Kalb
12
96
Marshall
12
8
Bibb
4
52
Elmore
20
98
Mobile
16
10
Blount
4
54
Escambia
188
100
Monroe
16
12
Bullock
20
56
Etowah
4
102
Montgomery
20
14
Butler
20
58
Fayette
4
104
Morgan
12
16
Calhoun
4
60
Franklin
12
106
Perry
20
18
Chambers
212
62
Geneva
8
108
Pickens
436
20
Cherokee
4
64
Greene
4
110
Pike
20
22
Chilton
20
66
Hale
4
112
Randolph
4
24
Choctaw
436
68
Henry
8
114
Russell
212
26
Clarke
16
70
Houston
8
116
Saint Clair
4
28
Clay
4
72
Jackson
12
118
Shelby
4
30
Cleburne
4
74
Jefferson
4
120
Sumter
436
32
Coffee
8
76
Lamar
4
122
Talladega
4
34
Colbert
12
78
Lauderdale
12
124
Tallapoosa
20
36
Conecuh
16
80
Lawrence
12
126
Tuscaloosa
4
38
Coosa
20
82
Lee
212
128
Walker
4
40
Covington
188
84
Limestone
12
130
Washington
16
42
Crenshaw
20
86
Lowndes
20
132
Wilcox
16
44
Cullman
4
88
Macon
20
134
Winston
4
90
Madison
12
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
182
ARIZONA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Apache
528
12
Greenlee
32
22
Pima
32
4
Cochise
32
14
La Paz
36
24
Pinal
28
6
Coconino
24
16
Maricopa
28
26
Santa Cruz
32
8
Gila
28
18
Mohave
500
28
Yavapai
24
10
Graham
32
20
Navajo
24
30
Yuma
36
ARKANSAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Arkansas
48
52
Garland
48
102
Newton
40
4
Ashley
352
54
Grant
48
104
Ouachita
360
6
Baxter
48
56
Greene
44
106
Perry
48
8
Benton
40
58
Hempstead
360
108
Phillips
44
10
Boone
40
60
Hot Spring
48
110
Pike
360
12
Bradley
352
62
Howard
360
112
Poinsett
44
14
Calhoun
360
64
Independence
48
114
Polk
40
16
Carroll
40
66
Izard
48
116
Pope
48
18
Chicot
424
68
Jackson
44
118
Prairie
48
20
Clark
48
70
Jefferson
48
120
Pulaski
48
22
Clay
44
72
Johnson
40
122
Randolph
44
24
Cleburne
48
74
Lafayette
360
124
Saline
48
26
Cleveland
48
76
Lawrence
44
126
Scott
40
28
Columbia
360
78
Lee
44
128
Searcy
48
30
Conway
48
80
Lincoln
424
130
Sebastian
40
32
Craighead
44
82
Little River
360
132
Sevier
360
34
Crawford
40
84
Logan
40
134
Sharp
48
36
Crittenden
728
86
Lonoke
48
136
St. Francis
44
38
Cross
44
88
Madison
40
138
Stone
48
40
Dallas
48
90
Marion
48
140
Union
352
42
Desha
424
92
Miller
784
142
Van Buren
48
44
Drew
424
94
Mississippi
44
144
Washington
40
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
183
ARKANSAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
46
Faulkner
48
96
Monroe
44
146
White
48
48
Franklin
40
98
Montgomery
40
148
Woodruff
44
50
Fulton
48
100
Nevada
360
150
Yell
40
CALIFORNIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Alameda
80
40
Madera
52
80
San Luis Obispo
56
4
Alpine
68
42
Marin
80
82
San Mateo
80
6
Amador
68
44
Mariposa
60
84
Santa Barbara
56
8
Butte
84
46
Mendocino
84
86
Santa Clara
80
10
Calaveras
68
48
Merced
60
88
Santa Cruz
60
12
Colusa
84
50
Modoc
64
90
Shasta
64
14
Contra Costa
80
52
Mono
68
92
Sierra
504
16
Del Norte
64
54
Monterey
60
94
Siskiyou
64
18
El Dorado
68
56
Napa
80
96
Solano
68
20
Fresno
52
58
Nevada
504
98
Sonoma
80
22
Glenn
84
60
Orange
56
100
Stanislaus
68
24
Humboldt
64
62
Placer
68
102
Sutter
84
26
Imperial
76
64
Plumas
84
104
Tehama
64
28
Inyo
52
66
Riverside
72
106
Trinity
64
30
Kern
56
68
Sacramento
68
108
Tulare
52
32
Kings
52
70
San Benito
60
110
Tuolumne
68
34
Lake
84
72
San Bernardino
72
112
Ventura
56
36
Lassen
64
74
San Diego
76
114
Yolo
68
38
Los Angeles
56
76
San Francisco
80
116
Yuba
84
78
San Joaquin
68
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
184
CANADA SERVICE AREAS
------------Province------
SA
------------Province------------
SA
------------Province------------
SA
2
Alberta
88
10
New Brunswick
104
20
Quebec
128
4
British
Columbia
92
14
Nova Scotia
116
22
Saskatchewan
132
6
Newfoundland
and Labrador
96
16
Ontario
120
24
Northwest
Territory
112
8
Manitoba
100
18
Prince Edward Isle
124
26
Yukon
136
COLORADO SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
144
44
Fremont
140
86
Montrose
152
4
Alamosa
140
46
Garfield
148
88
Morgan
144
6
Arapahoe
144
48
Gilpin
144
90
Otero
140
8
Archuleta
156
50
Grand
148
92
Ouray
152
10
Baca
140
52
Gunnison
156
94
Park
140
12
Bent
140
54
Hinsdale
156
96
Phillips
144
14
Boulder
144
56
Huerfano
140
98
Pitkin
156
16
Chaffee
156
58
Jackson
148
100
Prowers
140
18
Cheyenne
140
60
Jefferson
144
102
Pueblo
140
20
Clear Creek
144
62
Kiowa
140
104
Rio Blanco
148
22
Conejos
156
64
Kit Carson
140
106
Rio Grande
156
24
Costilla
156
66
La Plata
152
108
Routt
148
26
Crowley
140
68
Lake
156
110
Saguache
140
28
Custer
140
70
Larimer
144
112
San Juan
152
30
Delta
152
72
Las Animas
140
114
San Miguel
152
32
Denver
144
74
Lincoln
140
116
Sedgwick
144
34
Dolores
152
76
Logan
144
118
Summit
144
36
Douglas
144
78
Mesa
152
120
Teller
140
38
Eagle
148
80
Mineral
156
122
Washington
144
40
El Paso
140
82
Moffat
148
124
Weld
144
42
Elbert
144
84
Montezuma
152
126
Yuma
144
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
185
CONNECTICUT SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Fairfield
544
8
Middlesex
160
14
Tolland
160
4
Hartford
160
10
New Haven
160
16
Windham
160
6
Litchfield
160
12
New London
160
DELAWARE SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Kent
164
4
New Castle
164
6
Sussex
164
DISTRICT OF COLUMBIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
899
Any Point
168
FLORIDA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Alachua
176
46
Gulf
188
92
Okaloosa
188
4
Baker
176
48
Hamilton
192
94
Okeechobee
180
6
Bay
188
50
Hardee
196
96
Orange
184
8
Bradford
176
52
Hendry
172
98
Osceola
184
10
Brevard
184
54
Hernando
196
100
Palm Beach
180
12
Broward
180
56
Highlands
196
102
Pasco
196
14
Calhoun
188
58
Hillsborough
196
104
Pinellas
196
16
Charlotte
172
60
Holmes
188
106
Polk
196
18
Citrus
196
62
Indian River
184
108
Putnam
176
20
Clay
176
64
Jackson
8
110
Santa Rosa
188
22
Collier
172
66
Jefferson
192
112
Sarasota
196
24
Columbia
176
68
Lafayette
192
114
Seminole
184
26
Dade
180
70
Lake
184
116
St. Johns
176
28
De Soto
196
72
Lee
172
118
St. Lucie
180
30
Dixie
192
74
Leon
192
120
Sumter
196
32
Duval
176
76
Levy
176
122
Suwannee
192
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
186
FLORIDA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
34
Escambia
188
78
Liberty
192
124
Taylor
192
36
Flagler
184
80
Madison
192
126
Union
176
38
Franklin
192
82
Manatee
196
128
Volusia
184
40
Gadsden
192
84
Marion
176
130
Wakulla
192
42
Gilchrist
176
86
Martin
180
132
Walton
188
44
Glades
172
88
Monroe
180
134
Washington
188
90
Nassau
176
GEORGIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Appling
200
108
Evans
216
214
Newton
204
4
Atkinson
200
110
Fannin
720
216
Oconee
204
6
Bacon
200
112
Fayette
204
218
Oglethorpe
204
8
Baker
200
114
Floyd
720
220
Paulding
204
10
Baldwin
212
116
Forsyth
204
222
Peach
212
12
Banks
204
118
Franklin
204
224
Pickens
204
14
Barrow
204
120
Fulton
204
226
Pierce
200
16
Bartow
204
122
Gilmer
720
228
Pike
212
18
Ben Hill
200
124
Glascock
208
230
Polk
204
20
Berrien
200
126
Glynn
176
232
Pulaski
200
22
Bibb
212
128
Gordon
720
234
Putnam
204
24
Bleckley
200
130
Grady
192
236
Quitman
212
26
Brantley
176
132
Greene
204
238
Rabun
204
28
Brooks
192
134
Gwinnett
204
240
Randolph
200
30
Bryan
216
136
Habersham
204
242
Richmond
208
32
Bulloch
216
138
Hall
204
244
Rockdale
204
34
Burke
208
140
Hancock
204
246
Schley
212
36
Butts
204
142
Haralson
204
248
Screven
216
38
Calhoun
200
144
Harris
212
250
Seminole
8
40
Camden
176
146
Hart
204
252
Spalding
204
42
Candler
216
148
Heard
204
254
Stephens
204
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
187
GEORGIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
44
Carroll
204
150
Henry
204
256
Stewart
212
46
Catoosa
720
152
Houston
212
258
Sumter
200
48
Charlton
176
154
Irwin
200
260
Talbot
212
50
Chatham
216
156
Jackson
204
262
Taliaferro
208
52
Chattahoochee
212
158
Jasper
204
264
Tattnall
216
54
Chattooga
720
160
Jeff Davis
200
266
Taylor
212
56
Cherokee
204
162
Jefferson
208
268
Telfair
200
58
Clarke
204
164
Jenkins
208
270
Terrell
200
60
Clay
8
166
Johnson
208
272
Thomas
192
62
Clayton
204
168
Jones
212
274
Tift
200
64
Clinch
200
170
Lamar
212
276
Toombs
200
66
Cobb
204
172
Lanier
200
278
Towns
204
68
Coffee
200
174
Laurens
200
280
Treutlen
200
70
Colquitt
200
176
Lee
200
282
Troup
212
72
Columbia
208
178
Liberty
216
284
Turner
200
74
Cook
200
180
Lincoln
208
286
Twiggs
212
76
Coweta
204
182
Long
216
288
Union
204
78
Crawford
212
184
Lowndes
192
290
Upson
212
80
Crisp
200
186
Lumpkin
204
292
Walker
720
82
Dade
720
188
Macon
212
294
Walton
204
84
Dawson
204
190
Madison
204
296
Ware
200
86
De Kalb
204
192
Marion
212
298
Warren
208
88
Decatur
192
194
McDuffie
208
300
Washington
208
90
Dodge
200
196
McIntosh
216
302
Wayne
216
92
Dooly
200
198
Meriwether
212
304
Webster
212
94
Dougherty
200
200
Miller
8
306
Wheeler
200
96
Douglas
204
202
Mitchell
200
308
White
204
98
Early
8
204
Monroe
212
310
Whitfield
720
100
Echols
192
206
Montgomery
200
312
Wilcox
200
102
Effingham
216
208
Morgan
204
314
Wilkes
208
104
Elbert
204
210
Murray
720
316
Wilkinson
212
106
Emanuel
208
212
Muscogee
212
318
Worth
200
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
188
HAWAII SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Hawaii
220
4
Honolulu
224
8
Maui
232
6
Kauai
228
IDAHO SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Ada
236
32
Cassia
244
62
Lewis
836
4
Adams
236
34
Clark
240
64
Lincoln
244
6
Bannock
240
36
Clearwater
836
66
Madison
240
8
Bear Lake
240
38
Custer
244
68
Minidoka
244
10
Benewah
844
40
Elmore
236
70
Nez Perce
836
12
Bingham
240
42
Franklin
240
72
Oneida
240
14
Blaine
244
44
Fremont
240
74
Owyhee
236
16
Boise
236
46
Gem
236
76
Payette
236
18
Bonner
844
48
Gooding
244
78
Power
240
20
Bonneville
240
50
Idaho
836
80
Shoshone
844
22
Boundary
844
52
Jefferson
240
82
Teton
240
24
Butte
240
54
Jerome
244
84
Twin Falls
244
26
Camas
244
56
Kootenai
844
86
Valley
236
28
Canyon
236
58
Latah
844
88
Washington
236
30
Caribou
240
60
Lemhi
464
ILLINOIS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
264
70
Hardin
336
138
Morgan
264
4
Alexander
336
72
Henderson
260
140
Moultrie
264
6
Bond
256
74
Henry
260
142
Ogle
252
8
Boone
252
76
Iroquois
248
144
Peoria
260
10
Brown
264
78
Jackson
336
146
Perry
256
12
Bureau
260
80
Jasper
256
148
Piatt
248
14
Calhoun
456
82
Jefferson
256
150
Pike
264
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
189
ILLINOIS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
16
Carroll
260
84
Jersey
456
152
Pope
336
18
Cass
264
86
Jo Daviess
252
154
Pulaski
336
20
Champaign
248
88
Johnson
336
156
Putnam
260
22
Christian
264
90
Kane
252
158
Randolph
256
24
Clark
288
92
Kankakee
252
160
Richland
256
26
Clay
256
94
Kendall
252
162
Rock Island
260
28
Clinton
456
96
Knox
260
164
Saline
336
30
Coles
288
98
La Salle
252
166
Sangamon
264
32
Cook
252
100
Lake
252
168
Schuyler
264
34
Crawford
288
102
Lawrence
288
170
Scott
264
36
Cumberland
288
104
Lee
260
172
Shelby
264
38
De Kalb
252
106
Livingston
248
174
St. Clair
456
40
De Witt
264
108
Logan
264
176
Stark
260
42
Douglas
288
110
Macon
264
178
Stephenson
252
44
Du Page
252
112
Macoupin
264
180
Tazewell
260
46
Edgar
288
114
Madison
456
182
Union
336
48
Edwards
256
116
Marion
256
184
Vermilion
248
50
Effingham
256
118
Marshall
260
186
Wabash
256
52
Fayette
256
120
Mason
260
188
Warren
260
54
Ford
248
122
Massac
336
190
Washington
256
56
Franklin
256
124
McDonough
260
192
Wayne
256
58
Fulton
260
126
McHenry
252
194
White
256
60
Gallatin
336
128
McLean
248
196
Whiteside
260
62
Greene
264
130
Menard
264
198
Will
252
64
Grundy
252
132
Mercer
260
200
Williamson
336
66
Hamilton
256
134
Monroe
456
202
Winnebago
252
68
Hancock
260
136
Montgomery
264
204
Woodford
260
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
190
INDIANA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
276
64
Hendricks
280
126
Pike
272
4
Allen
276
66
Henry
280
128
Porter
252
6
Bartholomew
280
68
Howard
284
130
Posey
272
8
Benton
284
70
Huntington
276
132
Pulaski
284
10
Blackford
276
72
Jackson
280
134
Putnam
288
12
Boone
284
74
Jasper
252
136
Randolph
280
14
Brown
280
76
Jay
276
138
Ripley
608
16
Carroll
284
78
Jefferson
608
140
Rush
280
18
Cass
284
80
Jennings
280
142
Scott
608
20
Clark
332
82
Johnson
280
144
Shelby
280
22
Clay
288
84
Knox
288
146
Spencer
272
24
Clinton
284
86
Kosciusko
268
148
St. Joseph
268
26
Crawford
272
88
Lagrange
276
150
Starke
268
28
Daviess
288
90
Lake
252
152
Steuben
276
30
Dearborn
608
92
La Porte
268
154
Sullivan
288
32
Decatur
280
94
Lawrence
288
156
Switzerland
608
34
De Kalb
276
96
Madison
280
158
Tippecanoe
284
36
Delaware
280
98
Marion
280
160
Tipton
280
38
Dubois
272
100
Marshall
268
162
Union
280
40
Elkhart
268
102
Martin
288
164
Vanderburgh
272
42
Fayette
280
104
Miami
284
166
Vermillion
288
44
Floyd
332
106
Monroe
288
168
Vigo
288
46
Fountain
284
108
Montgomery
284
170
Wabash
276
48
Franklin
608
110
Morgan
280
172
Warren
284
50
Fulton
284
112
Newton
252
174
Warrick
272
52
Gibson
272
114
Noble
276
176
Washington
272
54
Grant
280
116
Ohio
608
178
Wayne
280
56
Greene
288
118
Orange
272
180
Wells
276
58
Hamilton
280
120
Owen
288
182
White
284
60
Hancock
280
122
Parke
288
184
Whitley
276
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
191
INDIANA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
62
Harrison
332
124
Perry
272
IOWA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adair
296
68
Floyd
304
134
Monona
300
4
Adams
488
70
Franklin
304
136
Monroe
296
6
Allamakee
304
72
Fremont
488
138
Montgomery
488
8
Appanoose
296
74
Greene
296
140
Muscatine
292
10
Audubon
488
76
Grundy
304
142
O' Brien
300
12
Benton
292
78
Guthrie
296
144
Osceola
300
14
Black Hawk
304
80
Hamilton
304
146
Page
488
16
Boone
296
82
Hancock
304
148
Palo Alto
300
18
Bremer
304
84
Hardin
304
150
Plymouth
300
20
Buchanan
304
86
Harrison
488
152
Pocahontas
300
22
Buena Vista
300
88
Henry
292
154
Polk
296
24
Butler
304
90
Howard
304
156
Pottawattamie
488
26
Calhoun
300
92
Humboldt
304
158
Poweshiek
296
28
Carroll
300
94
Ida
300
160
Ringgold
296
30
Cass
488
96
Iowa
292
162
Sac
300
32
Cedar
292
98
Jackson
292
164
Scott
292
34
Cerro Gordo
304
100
Jasper
296
166
Shelby
488
36
Cherokee
300
102
Jefferson
296
168
Sioux
712
38
Chickasaw
304
104
Johnson
292
170
Story
296
40
Clarke
296
106
Jones
292
172
Tama
296
42
Clay
300
108
Keokuk
296
174
Taylor
488
44
Clayton
304
110
Kossuth
304
176
Union
296
46
Clinton
292
112
Lee
292
178
Van Buren
296
48
Crawford
300
114
Linn
292
180
Wapello
296
50
Dallas
296
116
Louisa
292
182
Warren
296
52
Davis
296
118
Lucas
296
184
Washington
292
54
Decatur
296
120
Lyon
712
186
Wayne
296
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
192
IOWA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
56
Delaware
304
122
Madison
296
188
Webster
304
58
Des Moines
292
124
Mahaska
296
190
Winnebago
304
60
Dickinson
300
126
Marion
296
192
Winneshiek
304
62
Dubuque
304
128
Marshall
296
194
Woodbury
300
64
Emmet
300
130
Mills
488
196
Worth
304
66
Fayette
304
132
Mitchell
304
198
Wright
304
KANSAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Allen
320
72
Greeley
312
142
Osborne
312
4
Anderson
316
74
Greenwood
320
144
Ottawa
320
6
Atchison
316
76
Hamilton
308
146
Pawnee
308
8
Barber
632
78
Harper
320
148
Phillips
312
10
Barton
312
80
Harvey
320
150
Pottawatomie
316
12
Bourbon
320
82
Haskell
308
152
Pratt
308
14
Brown
316
84
Hodgeman
308
154
Rawlins
312
16
Butler
320
86
Jackson
316
156
Reno
320
18
Chase
320
88
Jefferson
448
158
Republic
316
20
Chautauqua
320
90
Jewell
312
160
Rice
312
22
Cherokee
320
92
Johnson
448
162
Riley
316
24
Cheyenne
312
94
Kearny
308
164
Rooks
312
26
Clark
308
96
Kingman
320
166
Rush
312
28
Clay
316
98
Kiowa
308
168
Russell
312
30
Cloud
316
100
Labette
320
170
Saline
320
32
Coffey
316
102
Lane
312
172
Scott
312
34
Comanche
308
104
Leavenworth
448
174
Sedgwick
320
36
Cowley
320
106
Lincoln
312
176
Seward
308
38
Crawford
320
108
Linn
316
178
Shawnee
316
40
Decatur
312
110
Logan
312
180
Sheridan
312
42
Dickinson
320
112
Lyon
316
182
Sherman
312
44
Doniphan
316
114
Marion
320
184
Smith
312
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
193
KANSAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
46
Douglas
448
116
Marshall
316
186
Stafford
308
48
Edwards
308
118
McPherson
320
188
Stanton
308
50
Elk
320
120
Meade
308
190
Stevens
308
52
Ellis
312
122
Miami
448
192
Sumner
320
54
Ellsworth
312
124
Mitchell
312
194
Thomas
312
56
Finney
308
126
Montgomery
320
196
Trego
312
58
Ford
308
128
Morris
316
198
Wabaunsee
316
60
Franklin
448
130
Morton
308
200
Wallace
312
62
Geary
316
132
Nemaha
316
202
Washington
316
64
Gove
312
134
Neosho
320
204
Wichita
312
66
Graham
312
136
Ness
312
206
Wilson
320
68
Grant
308
138
Norton
312
208
Woodson
320
70
Gray
308
140
Osage
316
210
Wyandotte
448
KENTUCKY SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adair
324
82
Grant
608
162
McLean
324
4
Allen
324
84
Graves
336
164
Meade
332
6
Anderson
332
86
Grayson
324
166
Menifee
860
8
Ballard
336
88
Green
324
168
Mercer
328
10
Barren
324
90
Greenup
860
170
Metcalfe
324
12
Bath
328
92
Hancock
272
172
Monroe
324
14
Bell
340
94
Hardin
332
174
Montgomery
328
16
Boone
608
96
Harlan
340
176
Morgan
860
18
Bourbon
328
98
Harrison
328
178
Muhlenberg
324
20
Boyd
860
100
Hart
324
180
Nelson
332
22
Boyle
328
102
Henderson
272
182
Nicholas
328
24
Bracken
608
104
Henry
332
184
Ohio
324
26
Breathitt
860
106
Hickman
336
186
Oldham
332
28
Breckinridge
332
108
Hopkins
324
188
Owen
608
30
Bullitt
332
110
Jackson
340
190
Owsley
340
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
194
KENTUCKY SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
32
Butler
324
112
Jefferson
332
192
Pendleton
608
34
Caldwell
324
114
Jessamine
328
194
Perry
340
36
Calloway
336
116
Johnson
860
196
Pike
860
38
Campbell
608
118
Kenton
608
198
Powell
860
40
Carlisle
336
120
Knott
860
200
Pulaski
340
42
Carroll
608
122
Knox
340
202
Robertson
328
44
Carter
860
124
Larue
332
204
Rockcastle
340
46
Casey
340
126
Laurel
340
206
Rowan
860
48
Christian
324
128
Lawrence
860
208
Russell
340
50
Clark
328
130
Lee
860
210
Scott
328
52
Clay
340
132
Leslie
340
212
Shelby
332
54
Clinton
340
134
Letcher
860
214
Simpson
324
56
Crittenden
324
136
Lewis
860
216
Spencer
332
58
Cumberland
324
138
Lincoln
340
218
Taylor
324
60
Daviess
272
140
Livingston
336
220
Todd
324
62
Edmonson
324
142
Logan
324
222
Trigg
324
64
Elliott
860
144
Lyon
324
224
Trimble
608
66
Estill
860
146
Madison
328
226
Union
272
68
Fayette
328
148
Magoffin
860
228
Warren
324
70
Fleming
328
150
Marion
332
230
Washington
332
72
Floyd
860
152
Marshall
336
232
Wayne
340
74
Franklin
332
154
Martin
860
234
Webster
324
76
Fulton
336
156
Mason
608
236
Whitley
340
78
Gallatin
608
158
McCracken
336
238
Wolfe
860
80
Garrard
328
160
McCreary
340
240
Woodford
328
LOUISIANA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Acadia
348
44
Grant
344
88
St. Bernard
356
4
Allen
348
46
Iberia
348
90
St. Charles
356
6
Ascension
356
48
Iberville
356
92
St. Helena
356
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
195
LOUISIANA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
8
Assumption
356
50
Jackson
352
94
St. James
356
10
Avoyelles
344
52
Jefferson
356
96
St. John The Baptist
356
12
Beauregard
348
54
Jefferson Davis
348
98
St. Landry
348
14
Bienville
352
56
La Salle
344
100
St. Martin
348
16
Bossier
360
58
Lafayette
348
102
St. Mary
348
18
Caddo
360
60
Lafourche
356
104
St. Tammany
356
20
Calcasieu
764
62
Lincoln
352
106
Tangipahoa
356
22
Caldwell
352
64
Livingston
356
108
Tensas
352
24
Cameron
764
66
Madison
352
110
Terrebonne
356
26
Catahoula
344
68
Morehouse
352
112
Union
352
28
Claiborne
352
70
Natchitoches
344
114
Vermilion
348
30
Concordia
344
72
Orleans
356
116
Vernon
344
32
De Soto
360
74
Ouachita
352
118
Washington
356
34
East Baton
Rouge
356
76
Plaquemines
356
120
Webster
360
36
East Carroll
352
78
Pointe Coupee
356
122
West Baton Rouge
356
38
East Feliciana
356
80
Rapides
344
124
West Carroll
352
40
Evangeline
348
82
Red River
360
126
West Feliciana
356
42
Franklin
352
84
Richland
352
128
Winn
344
86
Sabine
344
MAINE SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Androscoggin
364
12
Kennebec
364
24
Sagadahoc
364
4
Aroostook
376
14
Knox
364
26
Somerset
368
6
Cumberland
372
16
Lincoln
364
28
Waldo
364
8
Franklin
364
18
Oxford
364
30
Washington
368
10
Hancock
368
20
Penobscot
368
32
York
372
22
Piscataquis
368
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
196
MARYLAND SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Allegany
828
18
Dorchester
164
34
Queen Annes
164
4
Anne Arundel
380
20
Frederick
380
36
Somerset
164
6
Baltimore
380
22
Garrett
828
38
St. Marys
168
8
Calvert
168
24
Harford
380
40
Talbot
164
10
Caroline
164
26
Howard
380
42
Washington
828
12
Carroll
380
28
Kent
164
44
Wicomico
164
14
Cecil
380
30
Montgomery
168
46
Worcester
164
16
Charles
168
32
Prince Georges
168
610
Baltimore
380
MASSACHUSETTS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Barnstable
684
12
Franklin
388
22
Norfolk
384
4
Berkshire
388
14
Hampden
388
24
Plymouth
384
6
Bristol
684
16
Hampshire
388
26
Suffolk
384
8
Dukes
684
18
Middlesex
384
28
Worcester
384
10
Essex
384
20
Nantucket
684
MICHIGAN SERVICE AREAS
------------County-------
SA
------------County------------
SA
------------County------------
SA
2
Alcona
396
58
Gratiot
404
114
Missaukee
396
4
Alger
408
60
Hillsdale
400
116
Monroe
400
6
Allegan
404
62
Houghton
408
118
Montcalm
404
8
Alpena
396
64
Huron
400
120
Montmorency
396
10
Antrim
396
66
Ingham
400
122
Muskegon
404
12
Arenac
396
68
Ionia
404
124
Newaygo
404
14
Baraga
408
70
Iosco
396
126
Oakland
400
16
Barry
404
72
Iron
408
128
Oceana
404
18
Bay
400
74
Isabella
404
130
Ogemaw
396
20
Benzie
396
76
Jackson
400
132
Ontonagon
412
22
Berrien
268
78
Kalamazoo
404
134
Osceola
396
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
197
MICHIGAN SERVICE AREAS
------------County-------
SA
------------County------------
SA
------------County------------
SA
24
Branch
404
80
Kalkaska
396
136
Oscoda
396
26
Calhoun
404
82
Kent
404
138
Otsego
396
28
Cass
268
84
Keweenaw
408
140
Ottawa
404
30
Charlevoix
396
86
Lake
396
142
Presque Isle
396
32
Cheboygan
396
88
Lapeer
400
144
Roscommon
396
34
Chippewa
408
90
Leelanau
396
146
Saginaw
400
36
Clare
396
92
Lenawee
400
148
Sanilac
400
38
Clinton
404
94
Livingston
400
150
Schoolcraft
408
40
Crawford
396
96
Luce
408
152
Shiawassee
400
42
Delta
408
98
Mackinac
408
154
St. Clair
400
44
Dickinson
408
100
Macomb
400
156
St. Joseph
404
46
Eaton
404
102
Manistee
396
158
Tuscola
400
48
Emmet
396
104
Marquette
408
160
Van Buren
404
50
Genesee
400
106
Mason
396
162
Washtenaw
400
52
Gladwin
396
108
Mecosta
404
164
Wayne
400
54
Gogebic
412
110
Menominee
408
166
Wexford
396
56
Grand Traverse
396
112
Midland
400
MINNESOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Aitkin
412
60
Isanti
416
118
Pipestone
712
4
Anoka
416
62
Itasca
412
120
Polk
600
6
Becker
596
64
Jackson
712
122
Pope
712
8
Beltrami
412
66
Kanabec
416
124
Ramsey
416
10
Benton
416
68
Kandiyohi
712
126
Red Lake
600
12
Big Stone
712
70
Kittson
600
128
Redwood
712
14
Blue Earth
420
72
Koochiching
412
130
Renville
712
16
Brown
420
74
Lac Qui Parle
712
132
Rice
420
18
Carlton
412
76
Lake
412
134
Rock
712
20
Carver
416
78
Lake Of The Woods
412
136
Roseau
600
22
Cass
412
80
Le Sueur
420
138
Scott
416
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
198
MINNESOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
24
Chippewa
712
82
Lincoln
712
140
Sherburne
416
26
Chisago
416
84
Lyon
712
142
Sibley
416
28
Clay
596
86
Mahnomen
600
144
St. Louis
412
30
Clearwater
412
88
Marshall
600
146
Stearns
416
32
Cook
412
90
Martin
420
148
Steele
420
34
Cottonwood
712
92
McLeod
416
150
Stevens
712
36
Crow Wing
412
94
Meeker
416
152
Swift
712
38
Dakota
416
96
Mille Lacs
416
154
Todd
412
40
Dodge
420
98
Morrison
416
156
Traverse
712
42
Douglas
596
100
Mower
420
158
Wabasha
420
44
Faribault
420
102
Murray
712
160
Wadena
412
46
Fillmore
420
104
Nicollet
420
162
Waseca
420
48
Freeborn
420
106
Nobles
712
164
Washington
416
50
Goodhue
420
108
Norman
596
166
Watonwan
420
52
Grant
596
110
Olmsted
420
168
Wilkin
596
54
Hennepin
416
112
Otter Tail
596
170
Winona
420
56
Houston
420
114
Pennington
600
172
Wright
416
58
Hubbard
412
116
Pine
416
174
Yellow Medicine
712
MISSISSIPPI SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
344
56
Issaquena
432
112
Perry
428
4
Alcorn
440
58
Itawamba
440
114
Pike
432
6
Amite
432
60
Jackson
428
116
Pontotoc
440
8
Attala
432
62
Jasper
436
118
Prentiss
440
10
Benton
440
64
Jefferson
432
120
Quitman
440
12
Bolivar
424
66
Jefferson Davis
432
122
Rankin
432
14
Calhoun
440
68
Jones
436
124
Scott
432
16
Carroll
424
70
Kemper
436
126
Sharkey
432
18
Chickasaw
440
72
Lafayette
440
128
Simpson
432
20
Choctaw
440
74
Lamar
428
130
Smith
432
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
199
MISSISSIPPI SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
22
Claiborne
432
76
Lauderdale
436
132
Stone
428
24
Clarke
436
78
Lawrence
432
134
Sunflower
424
26
Clay
440
80
Leake
432
136
Tallahatchie
424
28
Coahoma
440
82
Lee
440
138
Tate
440
30
Copiah
432
84
Leflore
424
140
Tippah
440
32
Covington
432
86
Lincoln
432
142
Tishomingo
440
34
De Soto
728
88
Lowndes
436
144
Tunica
440
36
Forrest
428
90
Madison
432
146
Union
440
38
Franklin
432
92
Marion
432
148
Walthall
432
40
George
428
94
Marshall
440
150
Warren
432
42
Greene
428
96
Monroe
440
152
Washington
424
44
Grenada
424
98
Montgomery
424
154
Wayne
436
46
Hancock
428
100
Neshoba
436
156
Webster
440
48
Harrison
428
102
Newton
436
158
Wilkinson
344
50
Hinds
432
104
Noxubee
436
160
Winston
436
52
Holmes
432
106
Oktibbeha
440
162
Yalobusha
424
54
Humphreys
424
108
Panola
440
164
Yazoo
432
110
Pearl River
428
MISSOURI SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adair
444
78
Greene
452
156
Pemiscot
728
4
Andrew
448
80
Grundy
448
158
Perry
456
6
Atchison
448
82
Harrison
448
160
Pettis
448
8
Audrain
444
84
Henry
448
162
Phelps
444
10
Barry
452
86
Hickory
452
164
Pike
456
12
Barton
452
88
Holt
448
166
Platte
448
14
Bates
448
90
Howard
444
168
Polk
452
16
Benton
448
92
Howell
452
170
Pulaski
444
18
Bollinger
456
94
Iron
456
172
Putnam
448
20
Boone
444
96
Jackson
448
174
Ralls
444
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
200
MISSOURI SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
22
Buchanan
448
98
Jasper
452
176
Randolph
444
24
Butler
456
100
Jefferson
456
178
Ray
448
26
Caldwell
448
102
Johnson
448
180
Reynolds
456
28
Callaway
444
104
Knox
444
182
Ripley
456
30
Camden
452
106
Laclede
452
184
Saline
448
32
Cape Girardeau
456
108
Lafayette
448
186
Schuyler
444
34
Carroll
448
110
Lawrence
452
188
Scotland
444
36
Carter
456
112
Lewis
444
190
Scott
456
38
Cass
448
114
Lincoln
456
192
Shannon
456
40
Cedar
452
116
Linn
448
194
Shelby
444
42
Chariton
448
118
Livingston
448
196
St. Charles
456
44
Christian
452
120
Macon
444
198
St. Clair
452
46
Clark
444
122
Madison
456
200
St. Francois
456
48
Clay
448
124
Maries
444
202
St. Louis
456
50
Clinton
448
126
Marion
444
204
Ste. Genevieve
456
52
Cole
444
128
McDonald
452
206
Stoddard
456
54
Cooper
444
130
Mercer
448
208
Stone
452
56
Crawford
456
132
Miller
444
210
Sullivan
448
58
Dade
452
134
Mississippi
336
212
Taney
452
60
Dallas
452
136
Moniteau
444
214
Texas
452
62
Daviess
448
138
Monroe
444
216
Vernon
452
64
De Kalb
448
140
Montgomery
456
218
Warren
456
66
Dent
456
142
Morgan
448
220
Washington
456
68
Douglas
452
144
New Madrid
336
222
Wayne
456
70
Dunklin
728
146
Newton
452
224
Webster
452
72
Franklin
456
148
Nodaway
448
226
Worth
448
74
Gasconade
456
150
Oregon
456
228
Wright
452
76
Gentry
448
152
Osage
444
610
St. Louis
456
154
Ozark
452
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
201
MONTANA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Beaverhead
464
40
Granite
476
78
Powell
472
4
Big Horn
460
42
Hill
472
80
Prairie
468
6
Blaine
468
44
Jefferson
464
82
Ravalli
476
8
Broadwater
464
46
Judith Basin
472
84
Richland
468
10
Carbon
460
48
Lake
476
86
Roosevelt
468
12
Carter
460
50
Lewis And Clark
472
88
Rosebud
460
14
Cascade
472
52
Liberty
472
90
Sanders
476
16
Chouteau
472
54
Lincoln
476
92
Sheridan
468
18
Custer
460
56
Madison
464
94
Silver Bow
464
20
Daniels
468
58
McCone
468
96
Stillwater
460
22
Dawson
468
60
Meagher
472
98
Sweet Grass
460
24
Deer Lodge
464
62
Mineral
476
100
Teton
472
26
Fallon
460
64
Missoula
476
102
Toole
472
28
Fergus
472
66
Musselshell
460
104
Treasure
460
30
Flathead
476
68
Park
464
106
Valley
468
32
Gallatin
464
70
Petroleum
468
108
Wheatland
472
34
Garfield
468
72
Phillips
468
110
Wibaux
468
36
Glacier
472
74
Pondera
472
112
Yellowstone
460
38
Golden Valley
460
76
Powder River
460
NEBRASKA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
480
64
Frontier
484
126
Nance
480
4
Antelope
480
66
Furnas
484
128
Nemaha
488
6
Arthur
484
68
Gage
488
130
Nuckolls
480
8
Banner
492
70
Garden
492
132
Otoe
488
10
Blaine
484
72
Garfield
480
134
Pawnee
488
12
Boone
480
74
Gosper
484
136
Perkins
484
14
Box Butte
492
76
Grant
484
138
Phelps
480
16
Boyd
480
78
Greeley
480
140
Pierce
480
18
Brown
484
80
Hall
480
142
Platte
480
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
202
NEBRASKA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
20
Buffalo
480
82
Hamilton
480
144
Polk
480
22
Burt
488
84
Harlan
480
146
Red Willow
484
24
Butler
488
86
Hayes
484
148
Richardson
488
26
Cass
488
88
Hitchcock
484
150
Rock
484
28
Cedar
300
90
Holt
480
152
Saline
488
30
Chase
484
92
Hooker
484
154
Sarpy
488
32
Cherry
484
94
Howard
480
156
Saunders
488
34
Cheyenne
492
96
Jefferson
488
158
Scotts Bluff
492
36
Clay
480
98
Johnson
488
160
Seward
488
38
Colfax
488
100
Kearney
480
162
Sheridan
492
40
Cuming
488
102
Keith
484
164
Sherman
480
42
Custer
484
104
Keya Paha
484
166
Sioux
492
44
Dakota
300
106
Kimball
492
168
Stanton
488
46
Dawes
492
108
Knox
480
170
Thayer
480
48
Dawson
484
110
Lancaster
488
172
Thomas
484
50
Deuel
492
112
Lincoln
484
174
Thurston
300
52
Dixon
300
114
Logan
484
176
Valley
480
54
Dodge
488
116
Loup
484
178
Washington
488
56
Douglas
488
118
Madison
480
180
Wayne
300
58
Dundy
484
120
McPherson
484
182
Webster
480
60
Fillmore
480
122
Merrick
480
184
Wheeler
480
62
Franklin
480
124
Morrill
492
186
York
480
NEVADA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Carson City
504
14
Eureka
496
26
Nye
496
4
Churchill
504
16
Humboldt
496
30
Pershing
496
6
Clark
500
18
Lander
496
32
Storey
504
8
Douglas
504
20
Lincoln
500
34
Washoe
504
10
Elko
496
22
Lyon
504
36
White Pine
496
12
Esmeralda
496
24
Mineral
504
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
203
NEW HAMPSHIRE SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Belknap
508
8
Coos
508
16
Rockingham
384
4
Carroll
508
10
Grafton
508
18
Strafford
372
6
Cheshire
372
12
Hillsboro
384
20
Sullivan
372
14
Merrimack
372
NEW JERSEY SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Atlantic
512
16
Gloucester
672
30
Ocean
512
4
Bergen
544
18
Hudson
544
32
Passaic
544
6
Burlington
672
20
Hunterdon
544
34
Salem
672
8
Camden
672
22
Mercer
672
36
Somerset
544
10
Cape May
512
24
Middlesex
544
38
Sussex
544
12
Cumberland
512
26
Monmouth
544
40
Union
544
14
Essex
544
28
Morris
544
42
Warren
672
NEW MEXICO SERVICE AREA
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Bernalillo
516
24
Harding
740
46
Roosevelt
524
4
Catron
528
26
Hidalgo
532
48
San Juan
528
6
Chaves
520
28
Lea
520
50
San Miguel
516
8
Cibola
528
30
Lincoln
520
52
Sandoval
516
10
Colfax
516
32
Los Alamos
516
54
Santa Fe
516
12
Curry
524
34
Luna
532
56
Sierra
532
14
De Baca
524
36
McKinley
528
58
Socorro
516
16
Dona Ana
532
38
Mora
516
60
Taos
516
18
Eddy
520
40
Otero
532
62
Torrance
516
20
Grant
532
42
Quay
740
64
Union
740
22
Guadalupe
524
44
Rio Arriba
516
66
Valencia
516
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
204
NEW YORK SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Albany
536
44
Herkimer
556
86
Richmond
544
4
Allegany
540
46
Jefferson
556
88
Rockland
544
6
Bronx
544
48
Kings
544
90
Saratoga
556
8
Broome
680
50
Lewis
556
92
Schenectady
536
10
Cattaraugus
540
52
Livingston
540
94
Schoharie
536
12
Cayuga
552
54
Madison
552
96
Schuyler
552
14
Chautauqua
668
56
Monroe
540
98
Seneca
552
16
Chemung
680
58
Montgomery
536
100
St. Lawrence
548
18
Chenango
552
60
Nassau
544
102
Steuben
540
20
Clinton
548
62
New York
544
104
Suffolk
544
22
Columbia
536
64
Niagara
540
106
Sullivan
536
24
Cortland
552
66
Oneida
556
108
Tioga
680
26
Delaware
536
68
Onondaga
552
110
Tompkins
552
28
Dutchess
544
70
Ontario
540
112
Ulster
544
30
Erie
540
72
Orange
544
114
Warren
556
32
Essex
548
74
Orleans
540
116
Washington
556
34
Franklin
548
76
Oswego
556
118
Wayne
540
36
Fulton
556
78
Otsego
536
120
Westchester
544
38
Genesee
540
80
Putnam
544
122
Wyoming
540
40
Greene
536
82
Queens
544
124
Yates
552
42
Hamilton
556
84
Rensselaer
536
NORTH CAROLINA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Alamance
584
68
Forsyth
584
136
Orange
580
4
Alexander
564
70
Franklin
580
138
Pamlico
576
6
Alleghany
584
72
Gaston
564
140
Pasquotank
816
8
Anson
564
74
Gates
816
142
Pender
576
10
Ashe
584
76
Graham
560
144
Perquimans
816
12
Avery
584
78
Granville
580
146
Person
580
14
Beaufort
572
80
Greene
572
148
Pitt
572
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
205
NORTH CAROLINA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
16
Bertie
572
82
Guilford
584
150
Polk
560
18
Bladen
568
84
Halifax
572
152
Randolph
584
20
Brunswick
576
86
Harnett
568
154
Richmond
564
22
Buncombe
560
88
Haywood
560
156
Robeson
568
24
Burke
564
90
Henderson
560
158
Rockingham
584
26
Cabarrus
564
92
Hertford
572
160
Rowan
564
28
Caldwell
584
94
Hoke
568
162
Rutherford
560
30
Camden
816
96
Hyde
572
164
Sampson
568
32
Carteret
576
98
Iredell
564
166
Scotland
568
34
Caswell
580
100
Jackson
560
168
Stanly
564
36
Catawba
564
102
Johnston
580
170
Stokes
584
38
Chatham
580
104
Jones
576
172
Surry
584
40
Cherokee
720
106
Lee
568
174
Swain
560
42
Chowan
816
108
Lenoir
572
176
Transylvania
560
44
Clay
560
110
Lincoln
564
178
Tyrrell
572
46
Cleveland
564
112
Macon
560
180
Union
564
48
Columbus
568
114
Madison
560
182
Vance
580
50
Craven
576
116
Martin
572
184
Wake
580
52
Cumberland
568
118
McDowell
560
186
Warren
580
54
Currituck
816
120
Mecklenburg
564
188
Washington
572
56
Dare
572
122
Mitchell
560
190
Watauga
584
58
Davidson
584
124
Montgomery
564
192
Wayne
572
60
Davie
584
126
Moore
568
194
Wilkes
584
62
Duplin
576
128
Nash
572
196
Wilson
572
64
Durham
580
130
New Hanover
576
198
Yadkin
584
66
Edgecombe
572
132
Northampton
572
200
Yancey
560
134
Onslow
576
NORTH DAKOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
592
38
Grant
588
74
Ransom
596
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
206
NORTH DAKOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
4
Barnes
596
40
Griggs
596
76
Renville
604
6
Benson
600
42
Hettinger
592
78
Richland
596
8
Billings
592
44
Kidder
588
80
Rolette
604
10
Bottineau
604
46
La Moure
596
82
Sargent
596
12
Bowman
592
48
Logan
588
84
Sheridan
588
14
Burke
604
50
McHenry
604
86
Sioux
588
16
Burleigh
588
52
McIntosh
588
88
Slope
592
18
Cass
596
54
McKenzie
592
90
Stark
592
20
Cavalier
600
56
McLean
588
92
Steele
596
22
Dickey
596
58
Mercer
588
94
Stutsman
596
24
Divide
604
60
Morton
588
96
Towner
600
26
Dunn
592
62
Mountrail
604
98
Traill
596
28
Eddy
600
64
Nelson
600
100
Walsh
600
30
Emmons
588
66
Oliver
588
102
Ward
604
32
Foster
596
68
Pembina
600
104
Wells
588
34
Golden Valley
592
70
Pierce
604
106
Williams
604
36
Grand Forks
600
72
Ramsey
600
OHIO SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
608
60
Guernsey
624
120
Muskingum
616
4
Allen
628
62
Hamilton
608
122
Noble
624
6
Ashland
612
64
Hancock
628
124
Ottawa
628
8
Ashtabula
668
66
Hardin
628
126
Paulding
628
10
Athens
624
68
Harrison
676
128
Perry
616
12
Auglaize
628
70
Henry
628
130
Pickaway
616
14
Belmont
676
72
Highland
608
132
Pike
624
16
Brown
608
74
Hocking
624
134
Portage
612
18
Butler
608
76
Holmes
612
136
Preble
620
20
Carroll
676
78
Huron
612
138
Putnam
628
22
Champaign
620
80
Jackson
860
140
Richland
612
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
207
OHIO SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
24
Clark
620
82
Jefferson
676
142
Ross
624
26
Clermont
608
84
Knox
616
144
Sandusky
628
28
Clinton
608
86
Lake
612
146
Scioto
860
30
Columbiana
676
88
Lawrence
860
148
Seneca
628
32
Coshocton
616
90
Licking
616
150
Shelby
628
34
Crawford
628
92
Logan
628
152
Stark
612
36
Cuyahoga
612
94
Lorain
612
154
Summit
612
38
Darke
620
96
Lucas
628
156
Trumbull
612
40
Defiance
628
98
Madison
616
158
Tuscarawas
612
42
Delaware
616
100
Mahoning
612
160
Union
616
44
Erie
612
102
Marion
616
162
Van Wert
628
46
Fairfield
616
104
Medina
612
164
Vinton
624
48
Fayette
616
106
Meigs
624
166
Warren
608
50
Franklin
616
108
Mercer
628
168
Washington
624
52
Fulton
628
110
Miami
620
170
Wayne
612
54
Gallia
860
112
Monroe
624
172
Williams
628
56
Geauga
612
114
Montgomery
620
174
Wood
628
58
Greene
620
116
Morgan
624
176
Wyandot
628
118
Morrow
616
OKLAHOMA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adair
640
54
Grant
632
106
Nowata
640
4
Alfalfa
632
56
Greer
788
108
Okfuskee
636
6
Atoka
636
58
Harmon
788
110
Oklahoma
636
8
Beaver
308
60
Harper
632
112
Okmulgee
640
10
Beckham
636
62
Haskell
40
114
Osage
640
12
Blaine
632
64
Hughes
636
116
Ottawa
452
14
Bryan
636
66
Jackson
788
118
Pawnee
640
16
Caddo
636
68
Jefferson
636
120
Payne
636
18
Canadian
636
70
Johnston
636
122
Pittsburg
40
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
208
OKLAHOMA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
20
Carter
636
72
Kay
632
124
Pontotoc
636
22
Cherokee
640
74
Kingfisher
632
126
Pottawatomie
636
24
Choctaw
360
76
Kiowa
636
128
Pushmataha
360
26
Cimarron
308
78
Latimer
40
130
Roger Mills
632
28
Cleveland
636
80
Le Flore
40
132
Rogers
640
30
Coal
636
82
Lincoln
636
134
Seminole
636
32
Comanche
636
84
Logan
636
136
Sequoyah
640
34
Cotton
636
86
Love
636
138
Stephens
636
36
Craig
640
88
Major
632
140
Texas
308
38
Creek
640
90
Marshall
636
142
Tillman
788
40
Custer
632
92
Mayes
640
144
Tulsa
640
42
Delaware
640
94
McClain
636
146
Wagoner
640
44
Dewey
632
96
McCurtain
360
148
Washington
640
46
Ellis
632
98
McIntosh
40
150
Washita
636
48
Garfield
632
100
Murray
636
152
Woods
632
50
Garvin
636
102
Muskogee
640
154
Woodward
632
52
Grady
636
104
Noble
632
OREGON SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Baker
656
26
Harney
644
50
Morrow
656
4
Benton
648
28
Hood River
660
52
Multnomah
660
6
Clackamas
660
30
Jackson
652
54
Polk
660
8
Clatsop
660
32
Jefferson
644
56
Sherman
660
10
Columbia
660
34
Josephine
652
58
Tillamook
660
12
Coos
652
36
Klamath
652
60
Umatilla
656
14
Crook
644
38
Lake
644
62
Union
656
16
Curry
652
40
Lane
648
64
Wallowa
656
18
Deschutes
644
42
Lincoln
648
66
Wasco
660
20
Douglas
652
44
Linn
648
68
Washington
660
22
Gilliam
660
46
Malheur
236
70
Wheeler
644
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
209
OREGON SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
24
Grant
644
48
Marion
660
72
Yamhill
660
PENNSYLVANIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
672
46
Delaware
672
92
Montgomery
672
4
Allegheny
676
48
Elk
668
94
Montour
680
6
Armstrong
676
50
Erie
668
96
Northampton
672
8
Beaver
676
52
Fayette
676
98
Northumberland
680
10
Bedford
664
54
Forest
668
100
Perry
672
12
Berks
672
56
Franklin
664
102
Philadelphia
672
14
Blair
664
58
Fulton
664
104
Pike
680
16
Bradford
680
60
Greene
676
106
Potter
664
18
Bucks
672
62
Huntingdon
664
108
Schuylkill
680
20
Butler
676
64
Indiana
676
110
Snyder
664
22
Cambria
664
66
Jefferson
668
112
Somerset
676
24
Cameron
668
68
Juniata
664
114
Sullivan
680
26
Carbon
680
70
Lackawanna
680
116
Susquehanna
680
28
Centre
664
72
Lancaster
672
118
Tioga
680
30
Chester
672
74
Lawrence
676
120
Union
664
32
Clarion
668
76
Lebanon
672
122
Venango
668
34
Clearfield
664
78
Lehigh
672
124
Warren
668
36
Clinton
664
80
Luzerne
680
126
Washington
676
38
Columbia
680
82
Lycoming
680
128
Wayne
680
40
Crawford
668
84
McKean
668
130
Westmoreland
676
42
Cumberland
672
86
Mercer
668
132
Wyoming
680
44
Dauphin
672
88
Mifflin
664
134
York
672
90
Monroe
680
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
210
RHODE ISLAND SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Bristol
684
6
Newport
684
10
Washington
684
4
Kent
684
8
Providence
684
SOUTH CAROLINA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Abbeville
688
32
Darlington
696
64
Lexington
696
4
Aiken
208
34
Dillon
696
66
Marion
696
6
Allendale
692
36
Dorchester
692
68
Marlboro
564
8
Anderson
688
38
Edgefield
208
70
McCormick
208
10
Bamberg
692
40
Fairfield
696
72
Newberry
688
12
Barnwell
692
42
Florence
696
74
Oconee
688
14
Beaufort
692
44
Georgetown
696
76
Orangeburg
696
16
Berkeley
692
46
Greenville
688
78
Pickens
688
18
Calhoun
696
48
Greenwood
688
80
Richland
696
20
Charleston
692
50
Hampton
692
82
Saluda
688
22
Cherokee
688
52
Horry
696
84
Spartanburg
688
24
Chester
564
54
Jasper
692
86
Sumter
696
26
Chesterfield
564
56
Kershaw
696
88
Union
688
28
Clarendon
696
58
Lancaster
564
90
Williamsburg
696
30
Colleton
692
60
Laurens
688
92
York
564
62
Lee
696
SOUTH DAKOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Aurora
704
46
Fall River
708
90
McPherson
700
4
Beadle
712
48
Faulk
700
92
Meade
708
6
Bennett
704
50
Grant
700
94
Mellette
704
8
Bon Homme
712
52
Gregory
704
96
Miner
712
10
Brookings
712
54
Haakon
704
98
Minnehaha
712
12
Brown
700
56
Hamlin
700
100
Moody
712
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
211
SOUTH DAKOTA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
14
Brule
704
58
Hand
704
102
Oglala Lakota
708
16
Buffalo
704
60
Hanson
712
104
Pennington
708
18
Butte
708
62
Harding
708
106
Perkins
700
20
Campbell
700
64
Hughes
704
108
Potter
700
22
Charles Mix
704
66
Hutchinson
712
110
Roberts
712
24
Clark
700
68
Hyde
704
112
Sanborn
708
26
Clay
712
70
Jackson
704
114
Spink
700
28
Codington
700
72
Jerauld
704
116
Stanley
704
30
Corson
708
74
Jones
704
118
Sully
704
32
Custer
708
76
Kingsbury
712
120
Todd
704
34
Davison
712
78
Lake
712
122
Tripp
704
36
Day
700
80
Lawrence
708
124
Turner
712
38
Deuel
712
82
Lincoln
712
126
Union
712
40
Dewey
708
84
Lyman
704
128
Walworth
700
42
Douglas
704
86
Marshall
700
132
Yankton
712
44
Edmunds
700
88
McCook
712
134
Ziebach
708
TENNESSEE SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Anderson
724
66
Hamilton
720
130
Morgan
724
4
Bedford
732
68
Hancock
716
132
Obion
728
6
Benton
728
70
Hardeman
728
134
Overton
732
8
Bledsoe
720
72
Hardin
728
136
Perry
732
10
Blount
724
74
Hawkins
716
138
Pickett
724
12
Bradley
720
76
Haywood
728
140
Polk
720
14
Campbell
724
78
Henderson
728
142
Putnam
732
16
Cannon
732
80
Henry
728
144
Rhea
720
18
Carroll
728
82
Hickman
732
146
Roane
724
20
Carter
716
84
Houston
732
148
Robertson
732
22
Cheatham
732
86
Humphreys
732
150
Rutherford
732
24
Chester
728
88
Jackson
732
152
Scott
724
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
212
TENNESSEE SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
26
Claiborne
724
90
Jefferson
724
154
Sequatchie
720
28
Clay
732
92
Johnson
716
156
Sevier
724
30
Cocke
724
94
Knox
724
158
Shelby
728
32
Coffee
12
96
Lake
728
160
Smith
732
34
Crockett
728
98
Lauderdale
728
162
Stewart
732
36
Cumberland
724
100
Lawrence
732
164
Sullivan
716
38
Davidson
732
102
Lewis
732
166
Sumner
732
40
De Kalb
732
104
Lincoln
12
168
Tipton
728
42
Decatur
732
106
Loudon
724
170
Trousdale
732
44
Dickson
732
108
Macon
732
172
Unicoi
716
46
Dyer
728
110
Madison
728
174
Union
724
48
Fayette
728
112
Marion
720
176
Van Buren
720
50
Fentress
724
114
Marshall
732
178
Warren
732
52
Franklin
12
116
Maury
732
180
Washington
716
54
Gibson
728
118
McMinn
720
182
Wayne
732
56
Giles
732
120
McNairy
728
184
Weakley
728
58
Grainger
724
122
Meigs
720
186
White
732
60
Greene
716
124
Monroe
720
188
Williamson
732
62
Grundy
720
126
Montgomery
732
190
Wilson
732
64
Hamblen
724
128
Moore
12
TEXAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Anderson
784
172
Gillespie
744
342
Moore
740
4
Andrews
776
174
Glasscock
776
344
Morris
784
6
Angelina
764
176
Goliad
748
346
Motley
772
8
Aransas
748
178
Gonzales
780
348
Nacogdoches
784
10
Archer
788
180
Gray
740
350
Navarro
752
12
Armstrong
740
182
Grayson
752
352
Newton
764
14
Atascosa
780
184
Gregg
784
354
Nolan
776
16
Austin
744
186
Grimes
764
356
Nueces
748
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
213
TEXAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
18
Bailey
772
188
Guadalupe
780
358
Ochiltree
740
20
Bandera
780
190
Hale
772
360
Oldham
740
22
Bastrop
744
192
Hall
772
362
Orange
764
24
Baylor
788
194
Hamilton
736
364
Palo Pinto
736
26
Bee
748
196
Hansford
740
366
Panola
784
28
Bell
744
198
Hardeman
788
368
Parker
752
30
Bexar
780
200
Hardin
764
370
Parmer
772
32
Blanco
744
202
Harris
764
372
Pecos
756
34
Borden
776
204
Harrison
784
374
Polk
764
36
Bosque
752
206
Hartley
740
376
Potter
740
38
Bowie
784
208
Haskell
788
378
Presidio
760
40
Brazoria
764
210
Hays
744
380
Rains
784
42
Brazos
744
212
Hemphill
740
382
Randall
740
44
Brewster
760
214
Henderson
784
384
Reagan
776
46
Briscoe
772
216
Hidalgo
748
386
Real
756
48
Brooks
748
218
Hill
752
388
Red River
784
50
Brown
736
220
Hockley
772
390
Reeves
760
52
Burleson
744
222
Hood
752
392
Refugio
748
54
Burnet
744
224
Hopkins
784
394
Roberts
740
56
Caldwell
744
226
Houston
764
396
Robertson
744
58
Calhoun
748
228
Howard
776
398
Rockwall
752
60
Callahan
736
230
Hudspeth
760
400
Runnels
736
62
Cameron
748
232
Hunt
752
402
Rusk
784
64
Camp
784
234
Hutchinson
740
404
Sabine
784
66
Carson
740
236
Irion
776
406
San Augustine
784
68
Cass
784
238
Jack
788
408
San Jacinto
764
70
Castro
772
240
Jackson
764
410
San Patricio
748
72
Chambers
764
242
Jasper
764
412
San Saba
736
74
Cherokee
784
244
Jeff Davis
760
414
Schleicher
756
76
Childress
772
246
Jefferson
764
416
Scurry
776
78
Clay
788
248
Jim Hogg
768
418
Shackelford
736
80
Cochran
772
250
Jim Wells
748
420
Shelby
784
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
214
TEXAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
82
Coke
776
252
Johnson
752
422
Sherman
740
84
Coleman
736
254
Jones
736
424
Smith
784
86
Collin
752
256
Karnes
780
426
Somervell
752
88
Collingsworth
740
258
Kaufman
752
428
Starr
768
90
Colorado
744
260
Kendall
780
430
Stephens
736
92
Comal
780
262
Kenedy
748
432
Sterling
776
94
Comanche
736
264
Kent
772
434
Stonewall
772
96
Concho
736
266
Kerr
780
436
Sutton
756
98
Cooke
752
268
Kimble
736
438
Swisher
772
100
Coryell
744
270
King
772
440
Tarrant
752
102
Cottle
772
272
Kinney
756
442
Taylor
736
104
Crane
776
274
Kleberg
748
444
Terrell
756
106
Crockett
756
276
Knox
788
446
Terry
772
108
Crosby
772
278
La Salle
768
448
Throckmorton
788
110
Culberson
760
280
Lamar
784
450
Titus
784
112
Dallam
740
282
Lamb
772
452
Tom Green
776
114
Dallas
752
284
Lampasas
744
454
Travis
744
116
Dawson
776
286
Lavaca
780
456
Trinity
764
118
De Witt
780
288
Lee
744
458
Tyler
764
120
Deaf Smith
740
290
Leon
764
460
Upshur
784
122
Delta
784
292
Liberty
764
462
Upton
776
124
Denton
752
294
Limestone
752
464
Uvalde
756
126
Dickens
772
296
Lipscomb
740
466
Val Verde
756
128
Dimmit
768
298
Live Oak
748
468
Van Zandt
784
130
Donley
740
300
Llano
744
470
Victoria
748
132
Duval
768
302
Loving
760
472
Walker
764
134
Eastland
736
304
Lubbock
772
474
Waller
764
136
Ector
776
306
Lynn
772
476
Ward
776
138
Edwards
756
308
Madison
764
478
Washington
744
140
El Paso
760
310
Marion
784
480
Webb
768
142
Ellis
752
312
Martin
776
482
Wharton
764
144
Erath
736
314
Mason
736
484
Wheeler
740
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
215
TEXAS SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
146
Falls
744
316
Matagorda
764
486
Wichita
788
148
Fannin
752
318
Maverick
768
488
Wilbarger
788
150
Fayette
744
320
McCulloch
736
490
Willacy
748
152
Fisher
776
322
McLennan
744
492
Williamson
744
154
Floyd
772
324
McMullen
768
494
Wilson
780
156
Foard
788
326
Medina
780
496
Winkler
776
158
Fort Bend
764
328
Menard
736
498
Wise
752
160
Franklin
784
330
Midland
776
500
Wood
784
162
Freestone
752
332
Milam
744
502
Yoakum
772
164
Frio
780
334
Mills
736
504
Young
788
166
Gaines
776
336
Mitchell
776
506
Zapata
768
168
Galveston
764
338
Montague
752
508
Zavala
768
170
Garza
772
340
Montgomery
764
UTAH SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Beaver
792
22
Iron
792
42
Sevier
792
4
Box Elder
800
24
Juab
796
44
Summit
800
6
Cache
800
26
Kane
792
46
Tooele
800
8
Carbon
796
28
Millard
792
48
Uintah
796
10
Daggett
888
30
Morgan
800
50
Utah
796
12
Davis
800
32
Piute
792
52
Wasatch
796
14
Duchesne
796
34
Rich
800
54
Washington
792
16
Emery
796
36
Salt Lake
800
56
Wayne
792
18
Garfield
792
38
San Juan
792
58
Weber
800
20
Grand
152
40
Sanpete
796
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
216
VERMONT SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Addison
808
12
Franklin
808
22
Rutland
804
4
Bennington
804
14
Grand Isle
808
24
Washington
808
6
Caledonia
804
16
Lamoille
808
26
Windham
804
8
Chittenden
808
18
Orange
804
28
Windsor
804
10
Essex
804
20
Orleans
804
VIRGINIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Accomack
164
92
Isle Of Wight
816
184
Westmoreland
820
4
Albemarle
812
94
James City
820
186
Wise
716
6
Alleghany
812
96
King And Queen
820
188
Wythe
824
8
Amelia
820
98
King George
168
190
York
816
10
Amherst
812
100
King William
820
610
Alexandria
168
12
Appomattox
812
102
Lancaster
820
612
Bedford
824
14
Arlington
168
104
Lee
716
614
Bristol
716
16
Augusta
812
106
Loudoun
168
616
Buena Vista
812
18
Bath
812
108
Louisa
812
618
Charlottesville
812
20
Bedford
824
110
Lunenburg
820
620
Chesapeake
816
22
Bland
824
112
Madison
168
622
Clifton Forge
812
24
Botetourt
824
114
Mathews
820
630
Colonial Heights
820
26
Brunswick
820
116
Mecklenburg
820
632
Covington
812
28
Buchanan
716
118
Middlesex
820
635
Danville
824
30
Buckingham
820
120
Montgomery
824
638
Emporia
816
32
Campbell
824
122
Nelson
812
640
Fairfax
168
34
Caroline
168
124
New Kent
820
650
Falls Church
168
36
Carroll
584
126
Northampton
164
660
Franklin
816
38
Charles City
820
128
Northumberland
820
670
Fredericksburg
168
40
Charlotte
820
130
Nottoway
820
674
Galax
824
42
Chesterfield
820
132
Orange
168
680
Hampton
816
44
Clarke
828
134
Page
168
682
Harrisonburg
168
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
217
VIRGINIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
46
Craig
824
136
Patrick
584
690
Hopewell
820
48
Culpeper
168
138
Pittsylvania
824
692
Lexington
812
50
Cumberland
820
140
Powhatan
820
695
Lynchburg
824
52
Dickenson
716
142
Prince Edward
820
700
Manassas
168
54
Dinwiddie
820
144
Prince George
820
710
Manassas Park
168
56
Essex
820
146
Prince William
168
715
Martinsville
824
58
Fairfax
168
148
Pulaski
824
720
Newport News
816
60
Fauquier
168
150
Rappahannock
168
730
Norfolk
816
62
Floyd
824
152
Richmond
820
735
Norton
716
64
Fluvanna
812
154
Roanoke
824
740
Petersburg
820
66
Franklin
824
156
Rockbridge
812
750
Poquoson
816
68
Frederick
828
158
Rockingham
168
760
Portsmouth
816
70
Giles
824
160
Russell
716
765
Radford
824
72
Gloucester
820
162
Scott
716
770
Richmond
820
74
Goochland
820
164
Shenandoah
828
780
Roanoke
824
76
Grayson
584
166
Smyth
824
790
Salem
824
78
Greene
812
168
Southampton
816
795
South Boston
820
80
Greensville
816
170
Spotsylvania
168
797
Staunton
812
82
Halifax
820
172
Stafford
168
800
Suffolk
816
84
Hanover
820
174
Surry
816
820
Virginia Beach
816
86
Henrico
820
176
Sussex
816
825
Waynesboro
812
88
Henry
824
178
Tazewell
824
830
Williamsburg
820
90
Highland
812
180
Warren
828
840
Winchester
828
182
Washington
716
WASHINGTON SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
844
28
Grays Harbor
840
54
Pierce
840
4
Asotin
836
30
Island
840
56
San Juan
832
6
Benton
836
32
Jefferson
840
58
Skagit
832
8
Chelan
848
34
King
840
60
Skamania
660
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
218
WASHINGTON SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
10
Clallam
840
36
Kitsap
840
62
Snohomish
840
12
Clark
660
38
Kittitas
848
64
Spokane
844
14
Columbia
836
40
Klickitat
660
66
Stevens
844
16
Cowlitz
660
42
Lewis
840
68
Thurston
840
18
Douglas
848
44
Lincoln
844
70
Wahkiakum
660
20
Ferry
844
46
Mason
840
72
Walla Walla
836
22
Franklin
836
48
Okanogan
832
74
Whatcom
832
24
Garfield
836
50
Pacific
840
76
Whitman
844
26
Grant
848
52
Pend Oreille
844
78
Yakima
848
WEST VIRGINIA SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Barbour
856
38
Jefferson
828
76
Pocahontas
852
4
Berkeley
828
40
Kanawha
852
78
Preston
856
6
Boone
852
42
Lewis
856
80
Putnam
852
8
Braxton
852
44
Lincoln
860
82
Raleigh
852
10
Brooke
676
46
Logan
860
84
Randolph
856
12
Cabell
860
48
Marion
856
86
Ritchie
624
14
Calhoun
852
50
Marshall
676
88
Roane
852
16
Clay
852
52
Mason
860
90
Summers
852
18
Doddridge
856
54
McDowell
824
92
Taylor
856
20
Fayette
852
56
Mercer
824
94
Tucker
856
22
Gilmer
856
58
Mineral
828
96
Tyler
624
24
Grant
828
60
Mingo
860
98
Upshur
856
26
Greenbrier
852
62
Monongalia
856
100
Wayne
860
28
Hampshire
828
64
Monroe
852
102
Webster
852
30
Hancock
676
66
Morgan
828
104
Wetzel
856
32
Hardy
828
68
Nicholas
852
106
Wirt
624
34
Harrison
856
70
Ohio
676
108
Wood
624
36
Jackson
624
72
Pendleton
828
110
Wyoming
852
74
Pleasants
624
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
219
WISCONSIN SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Adams
868
50
Iowa
868
98
Polk
864
4
Ashland
412
52
Iron
412
100
Portage
876
6
Barron
864
54
Jackson
864
102
Price
876
8
Bayfield
412
56
Jefferson
868
104
Racine
872
10
Brown
876
58
Juneau
868
106
Richland
868
12
Buffalo
864
60
Kenosha
872
108
Rock
868
14
Burnett
412
62
Kewaunee
876
110
Rusk
864
16
Calumet
868
64
La Crosse
868
112
Sauk
868
18
Chippewa
864
66
Lafayette
868
114
Sawyer
412
20
Clark
864
68
Langlade
876
116
Shawano
876
22
Columbia
868
70
Lincoln
876
118
Sheboygan
872
24
Crawford
868
72
Manitowoc
868
120
St. Croix
416
26
Dane
868
74
Marathon
876
122
Taylor
876
28
Dodge
872
76
Marinette
876
124
Trempealeau
864
30
Door
876
78
Marquette
868
126
Vernon
868
32
Douglas
412
80
Menominee
876
128
Vilas
876
34
Dunn
864
82
Milwaukee
872
130
Walworth
872
36
Eau Claire
864
84
Monroe
868
132
Washburn
412
38
Florence
876
86
Oconto
876
134
Washington
872
40
Fond Du Lac
872
88
Oneida
876
136
Waukesha
872
42
Forest
876
90
Outagamie
876
138
Waupaca
876
44
Grant
868
92
Ozaukee
872
140
Waushara
868
46
Green
868
94
Pepin
864
142
Winnebago
868
48
Green Lake
868
96
Pierce
864
144
Wood
876
WYOMING SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
2
Albany
880
18
Hot Springs
884
34
Sheridan
884
4
Big Horn
884
20
Johnson
884
36
Sublette
888
6
Campbell
708
22
Laramie
880
38
Sweetwater
888
8
Carbon
880
24
Lincoln
888
40
Teton
884
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
220
WYOMING SERVICE AREAS
------------County--------
SA
------------County------------
SA
------------County------------
SA
10
Converse
880
26
Natrona
880
42
Uinta
888
12
Crook
708
28
Niobrara
880
44
Washakie
884
14
Fremont
888
30
Park
884
46
Weston
708
16
Goshen
880
32
Platte
880
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
221
APPENDIX ADefinitions and Explanations of Terms
Acceptance Acceptance, as used in this HTOS, means the act of an authorized representative
of the Federal Government by which the Federal Government assumes for itself or approves
specific services,
as partial or complete performance of the requirements of the HTOS.
Accessorial charges Services such as packing, appliance servicing, unpacking, or piano stair
carries that you request to be performed (or that are necessary because of landlord
requirements or other special circumstances). Charges for these services may be in addition to
the line haul charges.
Advanced Charges – A charge advanced by the TSP for services of others engaged at the request
of the BLIO, or required by Federal, State or local law.
Agency – A department, agency, and independent establishment in the executive branch of the
Government as defined in 5 USC 101 et seq., and a wholly-owned Government corporation as
defined in 31 USC 9101(3). Includes organizations authorized by GSA pursuant to statute or
regulation to use GSA as a source of supply. See GSA Order 4800.2I. The party responsible for
the payment of the Bill of Lading or Government Bill of Lading, usually the employer of the owner.
Any reference in this HTOS made to “agency” will be understood to mean Federal shipping
agency, Federal ordering agency, Federal civilian agency or Federal agency.
Agency Move Coordinator (AMC) An individual within each Government agency designated
as the primary liaison between that ordering agency and the Contractor. The Coordinator shall
act within the scope of the contract and may not amend or modify the contract. The
Coordinator shall be the contact point in settling disputes between the employee and the
Contractor
AgentA business firm, corporation, or individual acting for or on behalf of a TSP. A bona fide
agent of a personal property TSP, as distinguished from a broker, is a person who, or business
enterprise which, represents and acts for a TSP and performs its duties under the direction of
the TSP pursuant to a pre-existing agreement with the TSP providing for a continuing
relationship between the two.
All-Inclusive All transportation related services are included as part of the rate. Exceptions are
pass-through charges which must be approved by the agency.
Alternate TSPAlternate TSP as used in this HTOS for purposes of domestic shipments means a
person acting individually or as an established business furnishing
origin, linehaul, or
destination services for a specific shipment other than the principal TSP. It
includes TSPs
operating in conjunction with the principal TSP on the basis of interline or trip lease
arrangements.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
222
Article See Item.
Attempted Pick-up When a TSP fails to perform pick-up services, through no fault of its own, at
an owner's residence. The TSP is authorized compensation for labor services and/or vehicle use
in accordance with the GSA tariff and/or tender for the origin address or municipality shown on
the BL.
Attempted DeliveryWhen a TSP fails to perform delivery services, through no fault of its own,
at an owner's residence. The TSP is authorized compensation on direct delivery and from SIT
shipments for labor services and/or vehicle use in accordance with the GSA tariff and/or
tender
for the destination address or municipality shown on the BL.
Auxiliary Services BLIO approved labor services and/or non-standard linehaul or delivery
vehicles used by the TSP to pick up or deliver shipments when the origin or destination is
inaccessible by virtue of building design or roadway nonexistence, design, condition,
construction, or obstacles.
Bill of Lading (BL) An accountable shipping document used for the acquisition of authorized
transportation and related services from commercial TSPs for the movement of GSA sponsored
HHG shipments. Sometimes referred to as a commercial bill of lading, but includes a
Government bill of lading (GBL), means the document used as a receipt of goods, a contract of
carriage, and documentary evidence of title. See Federal Management Regulation (41 CFR 102-
117) for GBL terms and conditions for all Federal Government shipments moving under this
HTOS.
Bill of Lading Issuing Officer (BLIO) The individual or his/her designated representative within
the shipping or receiving agency responsible for household goods traffic management functions.
Bonded Warehouse A storage facility authorized by the Customs authority where imported
goods are stored prior to customs duties and taxes being paid.
Broker As used in this HTOS, a broker arranges for the truck transportation of household
goods belonging to others, for compensation, utilizing for-hire carriers to provide the actual
truck transportation. A broker is responsible only for arranging the transportation. It does not
own the truck or other vehicle used to transport the shipment and is required to find an
authorized mover to provide the transportation.
Business Day – A day of the week, Monday through Friday from 8 am to 5 pm, excluding
Federal,
state, and overseas, locally observed holidays.
Calendar DaysConsecutive days of the week, Sunday through Saturday, without regard to
Federal, state, and overseas, locally observed holidays.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
223
Carrier As used in this HTOS, this term refers to a household goods carrier and means a firm
engaged in the transportation, for compensation or hire, of used household goods by means of
motor vehicles being used in the transportation. Carriers possess the appropriate Federal and
State operating authorities for the routes they serve.
CorrectionAs used in this HTOS means the elimination of a defect. If the TSP is required to
correct (or reperform) it shall be at no cost to the Federal Government, and any corrected
services shall be subject to this provision of the HTOS. If the TSP refuses to correct the defect,
the BLIO may
correct or replace with similar services and charge the cost incurred by the Federal
Government to the
TSP, or make an equitable adjustment in the price for defective services
rendered.
Contractor As Bill of Lading Issuing Officer (CBLIO)In those instances where a shipment
is
managed by a third party relocation contractor, pursuant to a contract awarded by GSA or an
agency, the contractor shall have the responsibilities and authorities as
set out in this HTOS for
the BLIO, to the extent not limited or modified by the contract.
Code “C”: Domestic Household Goods Movement of Household Goods in a Container from
origin residence to destination residence. When specifically requested by the agency, the
movement of a domestic household goods shipment in a Container (supplied by the TSP) from
origin to destination. Use of commercial best practice containers is authorized. Shipments must
always be containerized, will never be Owner packed and cannot be left unsecured or outdoors.
Containerization must be completed at the Owner’s residence unless the BLIO authorizes, in
writing, containerization at TSP/Agent warehouse. As with all shipments moved under CHAMP
and GSA tariff, responsibility for the shipment remains with the TSP to whom the Bill of Lading
was issued.
Code “D”: Domestic Household Goods Movement of Household Goods in a Motor Van or
Container from origin residence to destination residence. The actual mode of service is at the
discretion of the TSP. TSPs must advise the BLIO of their intent to containerize a shipment.
When the TSP elects to containerize the shipment at their discretion, it will be at no additional
cost to the agency. As with all shipments moved under CHAMP and the GSA tariff, responsibility
for the shipment remains with the TSP to whom the Bill of Lading was issued.
CONUS Continental United States The 48 contiguous States and the District of Columbia.
Cube A measure of the volume of an item.
Designated Representative A person(s) authorized by the Owner to act on his/her behalf or a
person(s) authorized by the BLIO to act on his/her behalf.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
224
Destination Point – A city or post shown on the GBL (International) or the BL
(Domestic).
DiversionA change in the original destination of an en route HHG shipment to a new
destination more than thirty (30) miles from the original domestic destination point, or
fifty (50)
miles from the original international destination. Shipments requiring further
over-ocean
transportation will be terminated and reshipped.
Domestic TransportationThe movement of a relocated Federal Government owner’s HHG
within the United States and Canada including the District of Columbia and Alaska, but
excluding Hawaii.
Extended Storage Service for long-term storage, other than storage-in-transit, or personal
property at the owner’s or Federal Government's expense. Also known as non-temporary
storage (NTS).
Federal Government See definition under agency.
Filing Criteria The terms and conditions for the filing of rates established in the GSA issued
Request for Offers.
Filing DatesDesignated dates announced by GSA during which CHAMP rates and other data
must be filed.
Final Delivery PointPlace at which TSP surrenders possession of property to the owner and no
further transportation or services are required under the BL.
ForwarderAs used in this HTOS, also Freight Forwarder and Household Goods Freight
Forwarder, a company that arranges for transportation of cargo belonging to others, utilizing
for-hire carriers to provide the actual transportation. A forwarder assumes responsibility for the
cargo from origin to destination and usually takes possession of the cargo at some point during
the transportation. Freight forwarders typically assemble and consolidate less-than-truckload
(LTL) and less than container (LCL) load shipments into truckload (TL) and container load (CL)
shipments at origin, and separate and deliver shipments at destination.
Full Replacement Value (FRV) The level of released value used for CHAMP shipments. Refer to
annual RFO for required levels.
General Services Administration (GSA)The agency responsible for the administration of the
HTOS and the CHAMP. The office is located at 2300 Main Street, 7
th
Floor NE, Kansas City,
MO
64108.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
225
General Services Officer (GSO) As Bill of Lading Issuing Officer (BLIO) For the purposes
of this
HTOS and where reference is made to the BLIO for the authorization of services at
foreign
origins/destinations, the GSO shall be construed to have the same authority as the BLIO.
General Transportation Services The transportation and accessorial services normally
associated with a HHG move, as set out in the HTOS and interstate and intrastate tariffs.
Government Bill of Lading (GBL) An accountable shipping document (SF 1103) used for the
acquisition of authorized international transportation (including offshore Alaska, Hawaii, Guam,
Virgin Islands and Puerto Rico), and related services from commercial TSPs for the movement of
GSA sponsored HHG shipments. GBL means the document used as the receipt of goods, a contract
of carriage and documentary evidence of title. (See Federal Management
Regulation (41 CFR
102-117). The GBL was retired for domestic use (in all forms)
March 31, 2002. For domestic
shipments, where reference is made in this HTOS to a GBL, it
shall be construed as a BL.
Government Bill of Lading Office Code (GBLOC) – A designated code consisting of four (4) alpha
characters unique to GSA and each overseas post participating in the ITGBL Program.
Government Storage WarehouseGovernment-owned or leased facility used for storing
household goods shipments.
Gross WeightThe aggregate weight of all articles plus necessary packing materials and
shipping containers.
GSA tariff The GSA tariff serves as the principal domestic tariff that governs the transportation
of household goods (HHG), personal effects, property and other similarly defined articles
between points in the United States (U.S.) (including the District of Columbia and Alaska but
excluding Hawaii) and between points in the U.S. (including District of Columbia and Alaska but
excluding Hawaii) and points in Canada in accordance with the terms and conditions of GSA’s
Centralized Household Goods Traffic Management Program (CHAMP). This tariff is published
and maintained by GSA.
Household Goods The term “household goodsas used in connection with transportation,
means personal effects and property used or to be used in a dwelling, when a part of the
equipment or supply of such dwelling, and similar property if the transportation of such effects
or property is: (A) Arranged and paid for by the household, except such term does not include
property moving from a factory or store other than property that the householder has
purchased with the intent to use in his or her dwelling and is transported at the request of and
the transportation charges are paid to the carrier by the household, or (B) Arranged and paid
for by another party.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
226
Household Goods Tender of Service (HTOS)The HTOS is the document governing the
requirements of the GSA CHAMP.
Hundredweight (cwt) A pricing unit used in transportation equal to 100 pounds.
In Bond Goods on which a duty is due are “in bond” when placed in the custody of a
government or bonded warehouse or are moving by a bonded carrier. Bonding guarantees that
the duty will be paid.
International TransportationThe door-to-door container movement of HHG in liftvans
between CONUS (including Alaska and Canada) and an international country or off-shore
location, or between two international countries or off-shore locations in liftvans. A TSP
provides complete through service from origin residence to destination residence by surface or
ocean means.
Item (Or Article) The terms "item" and "article" used in this HTOS shall be interchangeable.
Each shipping piece or package and the contents thereof shall constitute one item. Any item
taken apart or knocked down for handling or loading shall constitute one item.
KilogramOne kilogram is equal to 2.2046 pounds. To convert kilograms into pounds, multiply
kilograms by a 2.2046 factor. To convert pounds into kilograms, multiply pounds by a 0.453
factor.
KilometerOne kilometer is equal to 3,280.8 feet or 0.62137 mile. To convert kilometers into
miles, multiply the number of kilometers by a 0.62137 factor. To convert miles into kilometers,
multiply the number of miles by a 1.609 factor.
Linehaul – The charges associated with the loading, transporting and unloading of a HHG
shipment between cities.
Memorandum of Agreement (MOA) – A memorandum of Agreement is a documented
agreement between two parties. It expresses the terms of the agreement between the parties,
indicating an intended set of common actions. It is not fully binding in the way that a contract
is, but it is more binding and more formal than a verbal agreement.
Miscellaneous Charge Any cost incurred by the TSP performing a service authorized by the
BLIO that is outside the terms of this HTOS.
Mistake in Rate Filing (MIRF) An error acknowledged by the TSP after rate submissions. TSPs
may obtain relief for mistakes in rate filing upon review and approval by GSA.
Move Management Services (MMS)This term applies to a MMS provider’s arrangement,
coordination, and monitoring of each owner’s HHG move, from initial notification of shipment
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
227
booking through delivery at destination. Services identified in Sections 5 and 6 of the
HTOS will
be provided within a MMS provider’s approved scope of operation. No brokering of shipments
will be allowed.
Net Weight The net weight of shipments transported in containers shall be the difference
between the tare weight of the empty container and the gross weight of the packed container.
Non-Temporary Storage (NTS)See Extended Storage.
One-Time-Only (OTO) Rates Rate offers solicited by agencies from individual TSPs for the one
time
movement of personal property. OTO rates are all inclusive of charges for the specific
shipment(s).
Owner Shall include the person whose property is being shipped and whose name the
property is stored under, the person who is entitled to a shipment at agency expense, even if
that person does not have formal legal title to all of the goods that are shipped, the Owner’s
designated representative, or, in the case of a deceased Owner, the survivors or estate of the
Owner. Owner is the employee who is being relocated by the agency.
Packing Carton The carton used for packing articles requiring additional protection prior to
placing them inside a shipping container.
Pick-up Point The specific location where the TSP takes possession of HHG for shipment.
Point of DiversionThe location of the shipment when orders are given to change destination
point.
Port of Embarkation/Debarkation (POE/POD) Includes dock, wharf, pier, berth at which cargo
is loaded aboard ship or is discharged from ship, including the TSP's port terminal facility or
warehouse serving the port.
Privately Owned Vehicles (POV)An automobile operated by an individual that is not owned or
leased by a Government agency and is the owner or owner’s dependent for the primary purpose
of providing personal transportation. See FTR for complete detail.
Principal Transportation Service ProviderPrincipal TSP as used in this HTOS for purposes of
domestic shipments means the motor common carrier or freight forwarder named on the Bill of
Lading, including its employees and contract (other than trip lease) drivers, if applicable, and
those holding primary agency agreements in the course of which and in the normal course of
their business, hold themselves out as representing the principal TSP.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
228
Program Management Office (PMO) The PMO is responsible for providing transportation
management services to agencies throughout the world including
CHAMP TSP approval, price
negotiation and TSP performance measurement. PMO contact
information is in Section 1
Overview. Any reference to PMO in this HTOS will be understood to mean PMO and or its
designees or representatives.
Rate Cycle – A period of time during which rates filed by TSPs are effective.
Rate Solicitation CycleThe designation assigned to the BL electronic rates filed with GSA which
is effective for a specific rate cycle.
Regular Working HoursRegular working hours include the days Monday through Friday,
between the hours of 8 a.m. and 5 p.m. local time, and exclude all other hours of the day, days
of the week, and officially declared foreign national, U.S. National or State holidays.
Reperformance see Correction.
Required Delivery Date (RDD) A specified calendar date on or before which the TSP agrees to
offer the entire shipment of personal property for delivery to the owner or owner's
agent at
destination. If the RDD falls on a Saturday, Sunday, Foreign National, U.S. National, or
State
holiday, the RDD will be the following business day.
Revocation of Approval the Program Management Office’s exercise of its right to revoke a
TSP’s approval to participate under CHAMP based on performance failures and/or its inability
to comply with the terms of the HTOS.
ShipmentAs used in this HTOS, a single load of household goods, Unaccompanied Air Baggage
or a Privately Owned Vehicle consigned to a TSP for movement from origin to destination on a
single set of shipment documents.
Shipper - The agency responsible for the payment of the BL, usually the employer of the
relocating personnel.
Shipping ContainerExternal container, liftvan, crate, tri-wall, bi-wall as specified by the BLIO
into which individual articles and/or packing cartons are placed.
Solicitation Period The period of time specified in the rate solicitation during which the rate
offers will be in effect.
Storage-in-Transit (SIT) Temporary storage of a HHG shipment placed in a warehouse facility,
other than extended storage of a HHG shipment
incident to final delivery.
Tare WeightThe weight of an empty vehicle or liftvan before loading and after unloading.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
229
TenderThis term refers to Section 12 of the HTOS which defines the international provisions of
CHAMP.
Termination for Convenience of the Governmentthe exercise of the Government’s right to
completely or partially terminate performance of work under the BL when it is in the
Government’s interest.
Termination of Performancethe exercise of the Government’s right to completely or partially
terminate a BL because of the TSP’s actual or anticipated failure to perform its obligations
under the HTOS.
Transportation ServicesFor domestic and international household goods shipments, as
appropriate, transportation services include, but are not limited to, providing origin agents for
the performance of pre-move surveys, packing, the stuffing of containers and liftvans, linehaul
transportation from origin to port of debarkation, providing debarkation port agent and broker
services, providing ocean transportation, providing embarkation port agent and broker services,
customs clearance, inland transportation to destination, and providing destination agents for
the performance of storage-in-transit, delivery, unpacking, placement of property, and removal
of debris, containers, and liftvans.
Transportation Service Provider (TSP) This term refers to a household goods carrier or
forwarder and means a firm engaged in the transportation, for compensation or hire, of used
household goods by means of motor vehicles being used in the transportation. TSPs possess
the appropriate Federal and State operating authorities for the routes they serve. This term
includes all of the TSP’s agents and carriers it employs to perform the required services. TSPs
must be approved in CHAMP and refers to the firm approved to file rates.
Unaccompanied Air Baggage (UAB) The necessary personal items that are taken to an owner’s
new duty station before his/her shipment of household goods arrives. The determination of
items considered as UAB is at the discretion of each agency. Where gross weight of a UAB
shipment exceeds its volume weight, the TSP must charge for gross weight.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
230
APPENDIX BAcronyms and Abbreviations
AMC Agency Move Coordinator
BL Bill of Lading
BLIO Bill of Lading Issuing Officer
CBL Commercial Bill of Lading
CFAC Common Financial & Administration Control
CFR Code of Federal Regulations
CHAMP Centralized Household Goods Traffic Management Program
CONUS Continental United States
CSI Customer Satisfaction Index
DA Dispatch (Despatch) Agent
DoD Department of Defense
DOS Department of State
DOT Department of Transportation
DP3 Defense Personal Property Program
DPM Direct Procurement Method
EC Electronic Commerce
FAR Federal Acquisition Regulation
FMC Federal Maritime Commission
FMR Federal Management Regulation
FTR Federal Travel Regulation
GBL Government Bill of Lading
GSA General Services Administration
HHG Household Goods
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
231
HTOS Household Goods Tender of Service
IFF Industrial Funding Fee
MMS Move Management Services
MOA Memorandum of Agreement
NADA National Automobile Dealers Association
NTS Non-Temporary Storage
OCONUS Outside the Continental United States
O/T Overtime
OTO One-Time-Only
P/D Pick-up/Delivery
PBO Packed By Owner
PBP&E Professional Books, Papers & Equipment
PMO Program Management Office
POC Principal Operating Company Or Point Of Contact
POD Point Of Debarkation
POE Point Of Embarkation
POF Privately Owned Firearms
POV Privately Owned Vehicles
RDD Required Delivery Date
RFO Request for Offers
RFSP Rate Filing Service Provider
SA Service Area
SAM System for Award Management
SAP Service Area Pairs
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
232
SCAC Standard Carrier Alpha Code
SDDC Surface Deployment and Distribution Command
SFR Single Factor Rate
SIN Special Item Number
SIT Storage-in-Transit
TIN Taxpayer Identification Number
TMSS Transportation Management Services Solution
TPA Trading Partner Agreement
TSP Transportation Service Provider
UAB Unaccompanied Air Baggage
USC United States Code
W/H Warehouse Handling
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
233
APPENDIX CForms
This Appendix contains the forms prescribed for use by CHAMP TSPs and the suggested forms
used for operating under the terms and conditions of CHAMP. GSA Forms Library
Electronic Forms
Household Goods Carrier Evaluation Report
GSA Form 3080 (electronic in
TMSS)
Statement of Accessorial Services Performed - SIT Delivery and Reweigh
DD Form 619-1 (DoD site)
Government Bill of Lading SF 1103 GSA Forms Library
Government Bill of Lading Correction Notice SF 1200
GSA Forms Library
Public Voucher for Transportation Charges, SF 1113
GSA Forms Library
Memorandum Copy Public Voucher for Transportation Charges, SF 1113A
GSA Forms Library
Performance Bond, SF 25
GSA Forms Library
Hard Copy Forms (see below)
Transportation Service Provider Request to Participate and Agreement
Transportation Service Provider Commercial Port Level Report
Justification Certificate for Use of Foreign Flag Vessel
TSP Certification Statement of Eligibility
General Services Administration Basic Transportation Trading Partner Agreement
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
234
Transportation Service Provider Request to Participate and
Agreement
The following form entitled “Transportation Service Provider Request to Participate and
Agreement to Abide by the Terms and Conditions of the General Services Administration’s
Centralized Household Goods Traffic Management Program (CHAMP)” shall be submitted with
the application process.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
235
Transportation Service Provider Request to Participate and Agreement to
Abide by the Terms
and Conditions of the General Services Administration's
Centralized Household Goods Traffic
Management Program (CHAMP)
This requests approval to participate in the General Services Administration's (GSA) Centralized
Household
Goods Traffic Management Program (CHAMP). I agree to abide by the terms and
conditions set forth in the GSA
Household Goods Tender of Service (HTOS), dated [insert date],
revisions and supplements thereto or reissues
thereof.
I understand that participation in GSA's CHAMP is contingent upon our performance or service
as stated in the
GSA HTOS. I certify that the information presented herein is completed and
correct to the best of my knowledge,
understanding that willful submission of false information
in my application or on any document furnished pursuant
to this HTOS is punishable by fines,
imprisonment, or both (US Code, Title 18, Section 1001). I further understand
that GSA may
terminate my participation in the program upon notice to me of such intent, based upon
evidence of
my non-compliance with the terms and conditions of the GSA HTOS and/or any
performance failures.
I certify and acknowledge receipt of the HTOS, dated [INSERT DATE] consisting of Sections 1
through 12 and
Appendices A through E.
Company Name:
__________________________________________________________
Signature of Authorized Official: ______________________________________________
Title of Authorized Official: __________________________________________________
Transportation Service Provider Contact Information
Name: _______________________________________________________________
Title: ________________________________________________________________
Address
City/State: ____________________________________________________
Telephone Number: ____________________________________________________
Fax Number: __________________________________________________________
E-Mail Address: ________________________________________________________
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
236
Transportation Service Provider Commercial Port Level Report
If the BLIO requires, TSPs shall submit this report in accordance with the requirements of
Section 11 HTOS.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
237
COMMERCIAL PORT LEVEL REPORT
Port of: ______________________ Port Agent: ________________________
Period Ending: ______________________ Date of Report: ________________________
PART 1. - SHIPMENTS ON HAND
A. Number of import shipments that have not been picked up for linehaul movement _____________
B. Number of import shipments that are past the RDD. _____________
C. Number of export shipments on hand. _____________
D. Number of export shipments on hand that are past the RDD. _____________
PART 2. - NARRATIVE COMMENTS
Provide comments regarding the following:
Processing Problems____________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Availability and Responsiveness of Truckers____________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Customs Problems______________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Responsiveness of Vessel Operators__________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Other Issues___________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
PART 3. - MISSED REQUIRED DELIVERY DATE
Provide the following information for all on-hand shipments that have missed the RDD:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
238
Relocation Employee’s Name Bill of Lading Number Final Destination
________________________ ________________________ ________________________
________________________ ________________________ ________________________
________________________ ________________________ ________________________
________________________ ________________________ ________________________
________________________ ________________________ ________________________
PART 4. - MISCELLANEOUS
Report any specific problems anticipated or encountered in moving personal property to the applicable port.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
I certify this to be a true and accurate report
Company Name: ______________________________________________________________
____________________________________________________________________________
Signature and Title of Authorized Official Date
Transportation Service Provider Contact Information
Name: _______________________________________
Title: _______________________________________
Address: _______________________________________
City/State: _______________________________________
Telephone No.: _______________________________________
Fax Number: _______________________ E-Mail Address: ______________________
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
239
Justification Certificate for Use of Foreign Flag Vessel
If use of a foreign flag vessel is required to meet agency shipping requirement for a HHG
shipment, the TSP shall submit this report as required by the HTOS.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
240
GENERAL SERVICES ADMINISTRATION CENTRALIZED HOUSEHOLD GOODS TRAFFIC
MANAGEMENT PROGRAM
JUSTIFICATION CERTIFICATE FOR USE OF FOREIGN FLAG VESSEL
Date:
______________________________________________________________
TSP:
______________________________________________________________
I certify that it (is)(was) necessary to transport the
household goods of
____________________________________
GBL#
____________________________________
between
____________________________________
and
____________________________________
En route from
____________________________________
to
____________________________________
via the
____________________________________
a foreign flag vessel for the following reasons.
____________________________________
Explanation (A full explanation is required):
____________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Required Delivery Date:
___________________
Departure Date:
___________________
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
241
Arrival Date:
___________________
Cubic Feet:
___________________
Gross Weight:
___________________
Net Weight:
___________________
Freight Charges:
___________________
Per:
___________________
The Thru/GBL rate on file with the General Services Administration will be protected under the terms and
conditions of the General Services Administration Household Goods Tender of Service.
____________________________________________________________________________
Signature of Authorized Participant Representative Date
Certifying officers have the responsibility in the first instance of determining the acceptability of the foregoing
certificate which must be attached to bills involving movements by foreign flag vessels prior to the certification of
such bills.
Agency: ___________________________________________________________
Authorizing Official: ___________________________________________________________
Title: ___________________________________________________________
Date: ___________________________________________________________
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
242
TSP Certification Statement of Eligibility
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
243
TRANSPORTATION SERVICE PROVIDER CERTIFICATION STATEMENT OF ELIGIBILITY FOR
THE AWARD OF CONTRACTS FOR TRANSPORTATION
A. By submitting this rate tender, the Transportation Service Provider (TSP) certifies that:
(1) Neither the TSP, nor any of its subsidiaries, officers, directors, principal owners, or principal
employees is currently suspended, debarred, or in receipt of a notice of proposed debarment from any agency as a
result of a civil judgment or criminal conviction or for any cause from GSA, nor has been placed in temporary non-
use status by GSA for the routes covered by this tender as of the date that this rate tender is offered.
(2) The TSP is not a corporation, partnership, sole proprietorship or any other business entity which has
been formed or organized following the suspension or debarment of, a subsidiary, officer, director, principal
owner, or principal employee thereof (or from such an entity formed after receipt of a notice of proposed
debarment).
B. The following definitions are applicable to this certification:
(1) A subsidiary is a business entity whose management decisions are influenced by the TSP through legal
or equitable ownership of a controlling interest in the firm's stock, assets, or otherwise.
(2) A principal owner is an individual or company which owns a controlling interest in the TSP's stock, or
an individual who can control, or substantially influence, the TSP's management, through the ownership interest of
family members or close associates.
(3) A principal employee is a person(s) acting in a managerial or supervisory capacity (including
consultants and business advisors) who is able to direct, or substantially influence, the TSP's performance of its
obligations under its contracts for transportation with the Federal Government.
C. Knowledge required.
The knowledge of the person who executes this certification is not required to exceed the knowledge which that
person can reasonably be expected to possess, following inquiry, regarding the suspended or debarred status of
the parties defined in (B), above.
D. Obligation to inform.
The TSP has a continuing obligation to inform the GSA office to which this rate tender is submitted of any change
in circumstances which results in its ineligibility for the receipt of contracts for transportation.
E. Erroneous certification.
An erroneous certification of eligibility or failure to notify the GSA transportation zone office receiving this tender
of a change in eligibility, may result in a recommendation for administrative action against the TSP. Additionally,
false statements to an agency of the Federal Government are subject to criminal prosecution pursuant to 18 USC
1001, as well as possible civil penalties.
_________________________________________________________
COMPANY NAME
_________________________________________________________
SIGNATURE AND TITLE OF AUTHORIZED OFFICIAL DATE
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
244
TSP CONTACT
NAME: __________________________________________________
TITLE: ___________________________________________________
ADDRESS: _______________________________________________
CITY/STATE: ______________________________________________
TELEPHONE NO :(____) _______________________
E-MAIL ADDRESS: ____________________________
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
245
General Services Administration Basic Transportation Trading Partner
Agreement
TSPs applying for approval in CHAMP shall complete this form as directed by the Program
Management Office and Section 2 of the HTOS.
Note: The term “participant” as used in this document shall refer to the Transportation Service
Provider (TSP).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
246
General Services Administration
Basic Transportation Trading Partner Agreement
Applicability: Check the box below which represents the activity of your firm under this Trading
Partner Agreement:
Household Goods Common Carrier (All paragraphs, except Paragraphs 3 and 5G, of this
agreement will apply and are binding.)
Household Goods Freight Forwarder (All paragraphs, except Paragraphs 3 and 5G, of this
agreement will apply and are binding.)
Rate Filing Service Provider (All paragraphs, except Paragraph 5G, of this agreement will
apply and are binding.)
1. Introduction.
This agreement prescribes the general procedures and policies to be followed when Electronic
Commerce (EC) is used for transmitting and receiving requests for offers, rate tenders, or other
business information in lieu of creating one or more paper documents normally associated with
conducting business with the General Services Administration.
The General Services Administration (GSA or the agency) will transmit and receive via the
Transportation Management Services Solution (TMSS) system using the HHG Rate Filing Upload
module such transaction sets (documents) as it chooses and as established by the governing
tender of service or the request for offers. These transaction sets will be transmitted to those
firms, organizations, agencies, or other entities (trading partners) recognized by GSA that agree
to accept such documents and to be bound by the terms and conditions contained in those
documents, this agreement, and any applicable tender of service.
2. Purpose.
This agreement is to ensure that all EC obligations are legally binding on all trading partners.
Further, the use of any electronic equivalent of a standard business document referenced in
Paragraphs 3 and 4 will be deemed an acceptable business practice and that no trading partner
will challenge the admissibility of the electronic information in evidence, except in
circumstances in which an analogous paper document could be challenged. Where participant
is used in this agreement it will mean carrier/forwarder as applicable.
3. Household Goods Reference.
This agreement, in addition to the terms and conditions stated in Paragraph 5, is subject to the
terms and conditions of the following documents:
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
247
GSA Centralized Household Goods Traffic Management Program Tender of Service
GSA Centralized Household Goods Traffic Management Program Request for Offers
4. Terms and Conditions.
A. GSA will place electronic documents in the secure TMSS website (www.moveit.gsa.gov
and in the directory of a confirmed trading partner (trading partner/<SCAC>),
hereinafter referred to as directory. It will receive documents from confirmed trading
partners in each confirmed trading partner’s directory via electronic commerce
established within TMSS. Receipt by the trading partner is considered to occur when the
document is placed in either the TSP’s directory or the trading partner’s directory, as the
case may be.
B. GSA will bear the costs of maintaining the TMSS server and the costs of placing
documents issued by GSA in the appropriate directory, and the costs of managing
documents placed within the directory in TMSS by its trading partners. The agency’s
trading partners are responsible for all costs associated with getting documents from or
putting documents in the GSA TMSS system.
C. When the transmissions are submission of rate offers, the submitting firm must have
first met all applicable approval requirements set out in the applicable, governing
Tender of Service.
D. GSA will be responsible for the accuracy of documents issued by it and placed in the GSA
directory. GSA will not be responsible for errors occurring in documents placed in the
GSA TMSS directory, nor will GSA be responsible for errors occurring in documents
uploaded from the GSA directory.
E. GSA will not be responsible for any damages incurred by a trading partner as a result of
missing or delayed transmissions when the problem is not with or caused by GSA or the
agency’s server.
F. Any document placed in a directory maintained on the TMSS server is to be considered
a valid and authentic document backed by the same guarantees of legitimacy as are
found in a paper transaction. Likewise, any document from a trading partner put into a
directory on the TMSS server will be considered a valid and authentic document backed
by the same guarantees of legitimacy as are found in a paper transaction.
G. If a participant uses a shipper agent/Intermodal Marketing Company, or filing service to
file its rates with GSA, documents submitted on behalf of the participant will be
accepted as though submitted by the participant and GSA. The use of a shipper
agent/Intermodal Marketing Company, or filing service does not relieve the participant
of any of its rights or obligations under the terms of this agreement, including the
maintenance of a valid trading partner agreement with GSA.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
248
5. Force Majeure.
None of the parties in this agreement will be liable for failure to properly conduct EC in the
event of war, accident, riot, fire, flood, epidemic, power outage, labor dispute, act of God, act
of public enemy, malfunction or inappropriate design of hardware or software, or any other
cause beyond such party’s control. If standard business cannot be conducted by EC, GSA will, at
its discretion, return to a paper based system.
6. Effective Date.
The effective date of this agreement will be the latest of the date(s) shown on the signature
page of this document.
7. Agreement Review.
The agreement will be effective on a continuing basis, except as provided in Paragraph 9,
below; provided, however, that GSA may from time to time make such changes to the
agreement as necessary, and the trading partner may request review of the agreement at any
time.
8. Termination.
If GSA revokes a participant’s participation in the GSA Centralized Household Goods Traffic
Management Program, this agreement will be considered terminated as of the date notice is
given to a firm of its participation revocation.
If the Program Management Office revokes a participant’s participation in the GSA Centralized
Household Goods Traffic Management Program, this agreement will be considered terminated
as of the date notice of such revocation is issued by the GSA.
Except as provided above, this agreement may be terminated by either GSA or its trading
partner, effective 30 calendar days after receipt of written notice by either party. Termination
will have no effect on transactions occurring before the effective date of termination.
9. Whole Agreement.
This agreement and all addenda constitute the entire agreement between the parties. No
changes in terms and conditions of this agreement will be effective unless approved and signed
by both parties. At the inception of this agreement, Addendum/Addenda (is) (are) applicable.
As the parties develop and implement additional EC capabilities, addenda may be incorporated
into this agreement. Each addendum will be signed and dated by both parties. The latest date
contained on the signature page will be the effective date of the addenda. The addendum will
be appended to this agreement.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
249
Representing the Carrier
Representing the General Services Administration
Name and Signature
Name and Signature
Title
Title
Manager, Centralized Household Goods Traffic
Management
Program (CHAMP)
Firm
Firm:
Federal Acquisition Service
Street Address
Street Address
2300 Main Street, 7th Floor NE
City, State, Zip
City, State, Zip
Kansas City, MO 64108
Telephone
Telephone
816-823-3644/3650
Fax
Fax
Internet E-mail
Internet E-mail
Electronic Commerce Contact
Electronic Commerce Contact
816-823-3644/3650
Telephone
Telephone
Fax
Fax
Internet E-mail
Internet E-mail
Date
Date
(To Be Completed by GSA)
TRADING PARTNER AGREEMENT NUMBER
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
250
APPENDIX DReport Formats
Report Format Requirements
The shipment and claims settlement reports specified in Section 10 shall meet the
requirements set out in this Appendix.
Consolidated Reports Prohibited
In no instance shall any combination of shipment reports (domestic or international) and/or
claim reports (domestic or international) be consolidated. Each report shall be separate, with a
separate header and filename. For shipment report submissions, domestic Transportation
Service Providers (TSPs) shall submit two (2) quarterly reports; one for general domestic
transportation (GD) and one for domestic move management services (DM). Domestic
shipments reported must include any containerized method of shipping. International TSPs
shall submit two (2) quarterly reports; one for general international transportation (GI) and one
for
international move management services (IM). TSPs approved in both the domestic and
international programs shall submit four (4) quarterly reports.
Electronic Media Reports
Electronic media reports shall be submitted in accordance with the following requirements.
Electronic media reports shall be transmitted between the dates indicated below of each
calendar year:
Quarter
Months
Submission Period
1st
Jan - March
April 1 thru May 31
2nd
April - June
July 1 thru August 31
3rd
July - Sept
Oct 1 thru Nov 30
4th
Oct - Dec
Jan 1 thru Feb 28 (29)
Shipment Report Format Requirements
Format requirements, as set out below, must be adhered to. Submissions received from TSPs or
Service Providers not conforming to the record and report formatting requirements will be
unacceptable and will be rejected and the information not accepted by the database.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
251
Contents of Shipment Report
The Shipment Report consists of a Report Header record and a Shipment Detail Record for each
reportable shipment.
Shipment Report Header Record
This line is the Header Record providing information about the TSP report. The Header Record
is position sensitive. The Header Record should be posted on line 1 of the report. Positions
marked with an asterisk (*) are numeric.
Shipment Report Header
Field
Required
Positions
Record
Position(s)
Contents
Header ID
1
1
Should always be H for Shipment files
Field Delimiter
1
2
Comma
SCAC
4
3-6
Four (4) character Standard Carrier Alpha Code. Identify the
SCAC for the TSP the GBL/BL was issued to
Field Delimiter
1
7
Comma
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General International,
DM for Domestic Move Management, IM for International
Move Management
**Please note that if you provide multiple services within
CHAMP, you shall create separate reports (files) for each
type of service provided
Field Delimiter
1
10
Comma
Identifying Year
and Quarter
5
11-15
Four digit year and one digit quarter
Examples:
General Domestic Shipments for January-March, 2018:
H,GSAA,GD,20181
General International Shipments for April-June, 2018: H,GSAA,GI,20182
Shipment Detail Record Format
The second record (“Line 2”) and each record following the headed record shall identify
individual shipment details. Entry format is text entry (i.e. left aligned). Fields marked with an
asterisk (*) are numeric and shall, if necessary, be zero filled from the left (i.e., 00250 for 250)
depending on the field size. Save the file as a comma-separated file (.CSV) then rename as a
shipment report (.SHP). See below for complete file naming conventions.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
252
Shipment Detail Records
Field
Required
Positions
Record
Position(s)
Contents
Record ID
1
1
Should always be D for detail
Field Delimiter
1
2
Comma
SCAC
4
3-6
Four (4) character Standard TSP Alpha Code (SCAC)
identifying the TSP the GBL/BL was issued to
Field Delimiter
1
7
Comma
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General
International, DM for Domestic Move Management, IM for
International Move Management
Field Delimiter
1
10
Comma
Type of Move
3
11-13
If the GBL/BL was used for household goods, put in HHG; for
Automobile, put in POV; for Unaccompanied Air Baggage,
put in UAB; for One-Time-Only shipment, put in OTO.
**If multiple elements were moved using one GBL/BL, each
element shall have an individual shipment record
Field Delimiter
1
14
Comma
Federal Agency
Identification
Code
10
15-24
The Federal Agency Identification Code (FAIC) is a 10 digit
code assigned by the Transportation Management Services
Solution (TMSS) system. The FAIC can be obtained directly
from TMSS. If unable to obtain the proper FAIC, please
contact the PMO. Records with this field blank will not be
accepted
Field Delimiter
1
25
Comma
TSP Reference
Number
15
26-40
TSP reference number used when the shipment was booked
by the TSP. Start the reference number with position 25. If
reference number does not consist of 15 numbers, fill with
trailing spaces. Records with this field blank, X, or zero filled
will not be accepted
Field Delimiter
1
41
Comma
Billing Date
8
42-49
Date of Agency Billing (YYYYMMDD) (Example: 20180215 =
February 15, 2018)
Field Delimiter
1
50
Comma
BL Number
18
51-68
Bill of Lading Number. Use GBL/BL number associated with
shipment. If GBL/BL number is less than 18 characters, fill
with trailing spaces. If GBL/BL number is more than 18
characters, report the LAST 18 characters. Records with this
field blank or zero filled will not be accepted
Field Delimiter
1
69
Comma
Type of GBL/BL
1
70
Input V if Virtual GBL/BL was used. Input G if standard
GBL/BL was used
Field Delimiter
1
71
Comma
Pick-up Date
8
72-79
YYYYMMDD (see Billing Date)
Field Delimiter
1
80
Comma
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
253
Shipment Detail Records
Field
Required
Positions
Record
Position(s)
Contents
Delivery Date
8
81-88
YYYYMMDD (see Billing date)
Field Delimiter
1
89
Comma
Transit Time
3
90-92
Actual Transit Times in days Example: 007 = 7 days
Field Delimiter
1
93
Comma
Origin State or
Country Code
4
94-97
Four digit state or country identifier. State is the two digit
state identifier, all CAPS, plus two (2) zeros (0). Example:
FL00. Country code is the four-digit country code as listed in
the most current Request for Offers. Example: Germany =
3940. If shipment contained an area not approved in
CHAMP, input OTOO. Records with this field blank, X, or
zero filled will not be accepted
Field Delimiter
1
98
Comma
Origin Zip
Code
5
99-103
5-digit zip (for international origins fill with blanks)
Field Delimiter
1
104
Comma
Destination
State or
Country Code
4
105-108
See Origin State above.
If shipment contained an area not approved in CHAMP,
input OTOD. Records with this field blank X, or zero filled
will not be accepted
Field Delimiter
1
109
Comma
Destination
Zip Code
5
110-114
5-digit zip (for international destinations fill with blanks)
Field Delimiter
1
115
Comma
Actual Weight
Shipped
6
116-121
In pounds for HHG or UAB. Example: 009800 = 9800
pounds. If the record is for POV, place six (6) zeros, 000000.
**If field is zero filled for POV, positions 11-13 shall state
POV
Field Delimiter
1
122
Comma
Mileage
4
123-126
Whole miles only. Example: 0750 = 750 miles. This field
should be zero filled for International moves
Field Delimiter
1
127
Comma
Discount
Offered
3
128-130
Domestic: Discount off the current GSA tariff; International:
Percentage of the base line rate tables contained in the
Request for Offers. If applicable discount/percentage is
more than 3 positions, enter 999. Example: 045 = 45%
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
254
Shipment Detail Records
Field
Required
Positions
Record
Position(s)
Contents
Field Delimiter
1
131
Comma
Gross Charges
8
132-139
Inclusive of linehaul, accessorial, fuel and packing, but
exclusive of SIT, including dollars and cents with an implied
decimal point. Example: 01520075 = $15,200.75
Field Delimiter
1
140
Comma
Net Charges
8
141-148
Inclusive of linehaul, accessorial, fuel and packing, but
exclusive of SIT, including dollars and cents with an implied
decimal point. Example: 01020050 = $10,200.50
Field Delimiter
1
149
Comma
Owner’s Last
Name
15
150-164
Last name of the owner listed on the GBL/BL in all CAPS. If
the owner's name does not consist of 15 letters, fill with
trailing spaces
Examples:
D,GSAA,GD,HHG,0250000011,G9S000075 ,20170730,01931939911
,G,20170630,20170715,016,MT00,
59405,MD00,20748,004920,2080,054,01025100,00471500,SMITH
D,GSAA,GI,HHG,0190000011,443609 ,20170903,N07996784326015,
G,20170811,20170818,048,OH00,45208,3940, ,004320,0000,157,00888700,00400300,
DUNN
D,GSAA,GD,OTO,0730000023,N4S011032 ,20170930,01560869221
,G,20171030,20171130,030,OTOO,
99721,WA00,98371,014540,2685,055,01148700,00835500,CLOVER
Shipment Report Trailer Record Format
The last line of each report will identify a summary of the shipments reported within the
Shipment Detail Record. Fields marked with an asterisk (*) are numeric and shall, if necessary,
be zero filled from the left (i.e., 00250 for 250) depending on the field size.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
255
Shipment Report Trailer Record Format
Field
Required
Positions
Record
Position(s)
Contents
Trailer ID
1
1
Should always be T for Shipment files
Field Delimiter
1
2
Comma
SCAC
4
3-6
Four (4) character Standard TSP Alpha Code. Identify the
SCAC for the TSP the GBL/BL was issued to
Field Delimiter
1
7
Comma
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General
International, DM for Domestic Move Management, IM for
International Move Management
**Please note that if you provide multiple services within
CHAMP, you shall create separate reports (files) for each
type of service provided
Field Delimiter
1
10
Comma
Identifying Year
and Quarter
5
11-15
Four digit year and one digit quarter
Field Delimiter
1
16
Comma
Number of
Detail Records
4
17-20
Number of detail (shipment records) contained in file
Field Delimiter
1
21
Comma
Sum of Gross
10
22-31
Sum of individual detail record gross amounts, including
dollars and cents with an implied decimal point. Example:
0015200750 = $152,007.50
Field Delimiter
1
32
Comma
Sum of Net
Charges
10
33-42
Sum of individual detail record net amounts, including
dollars and cents with an implied decimal point.
Example: 0013500550 = $135,005.50
Example:
50 General Domestic Shipments for January-March, 2018:
T,GSAA,GD,20181,0050,0015200750,0013500550
Negative Shipment Report Format
Negative shipment reports are filed in TMSS via the Negative Shipment Reporting link.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
256
Shipment Report File Naming Convention
This line is the File Naming convention for the Shipment Report. The File Name Record is
position sensitive. Positions marked with an asterisk (*) are numeric and shall, if necessary, be
zero filled from the left (i.e., 00250). Save the file as a comma-separated file (.CSV) then
rename as a shipment report file (.SHP).
Shipment Report File Naming Convention
Field
Required
Positions
Record
Position(s)
Contents
File Name ID
3
1-3
Shall be HHG for Shipment files
SCAC
4
4-7
Four (4) characters Standard TSP Alpha Code. Identify the
SCAC for the TSP the GBL/BL was issued to
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General International,
DM for Domestic Move Management, IM for International
Move Management
**Please note that if you provide multiple services within
CHAMP, you shall create separate reports (files) for each
type of service provided
Calendar Year
4
10-13
YYYY - Calendar Year of Report
Identifying
Quarter
1
14
1 4 Identifies the calendar quarter the report represents
Report
Submission
Number
2
15-16
Starts at 01, increments by 1
Error Indicator
1
17
Blank from TSP, “E” for error file from TMSS
Examples:
General Domestic Shipments for January-March, 2018: HHGGSAAGD2018101.SHP
o Returned error file from GSA: HHGGSAAGD2018101E.SHP
o
Returned error file from TSP
HHGGSAAGD2018102.SHP
General International Shipments for April-June, 2017: HHGGSAAGI2017201.SHP
o Returned error file from GSA: HHGGSAAGI2017201E.SHP
o Returned error file from TSP HHGGSAAGI2017202.SHP
Origin/Destination Codes
The following tables define the codes to be used to indicate the origin and destination of the
shipments reported in the Shipment Report.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
257
State Codes (CONUS) for Shipment Origin/Destination
State Code
Alabama
AL00
Alaska
See below
Arizona
AZ00
Arkansas
AR00
California
CA00
Colorado
CO00
Connecticut
CT00
Delaware
DE00
District Of Columbia
DC00
Florida
FL00
Georgia
GA00
Idaho
ID00
Illinois
IL00
Indiana
IN00
Iowa
IA00
Kansas
KS00
Kentucky
KY00
Louisiana
LA00
Maine
ME00
Maryland
MD00
Massachusetts
MA00
Michigan
MI00
Minnesota
MN00
Mississippi
MS00
Missouri
MO00
Montana
MT00
Nebraska
NE00
Nevada
NV00
New Hampshire
NH00
New Jersey
NJ00
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
258
State Code
New Mexico
NM00
New York
NY00
North Carolina
NC00
North Dakota
ND00
Ohio
OH00
Oklahoma
OK00
Oregon
OR00
Pennsylvania
PA00
Rhode Island
RI00
South Carolina
SC00
South Dakota
SD00
Tennessee
TN00
Texas
TX00
Utah
UT00
Vermont
VT00
Virginia
VA00
Washington
WA00
West Virginia
WV00
Wisconsin
WI00
Wyoming
WY00
Origin/Destination Codes for Points in Alaska
Origin/Destination Point Code
Anchorage
AN00
Cordova
CV00
Fairbanks
FB00
Juneau
JN00
Ketchikan
KN00
Kodiak
KD00
Petersburg
PB00
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
259
Origin/Destination Point Code
Sitka
SA00
Wrangell
WG00
Note: See the International Table for the code for the Hawaiian Islands, Puerto Rico, Guam and
Virgin Islands.
Canadian Provincial Codes for Shipment Origin/Destination
Province Code
Alberta
AB00
British Columbia
BC00
Manitoba
MB00
New Brunswick
NB00
Newfoundland and Labrador
NL00
Northwest Territories
NT00
Nova Scotia
NS00
Ontario
ON00
Prince Edward Island
PE00
Quebec
PQ00
Saskatchewan
SK00
Yukon
YT00
International Country Codes for Shipment Origin/Destination
Country/Designated Point Code
Afghanistan All Points
111A
Herat
11HR
Kabul
11KB
Albania
120A
Algeria
1250
American Samoa
060A
Angola
1410
Antigua
1490
Argentina
150A
Armenia
101A
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
260
Country/Designated Point Code
Aruba
630A
Australia All Other Points
160A
- Adelaide
16AD
- Brisbane
16BB
- Canberra
16CB
- Darwin
16DW
- Melbourne
16MB
- Perth
16PH
- Sydney
16SD
Austria
1650
Azerbaijan
112A
Azores
735A
Bahamas
1800
Bahrain
1810
Bangladesh
1820
Barbados
1840
Belarus
102B
Belgium
1900
Belize
2270
Benin
103B
Bermuda
1950
Bolivia
2050
Bosnia-Herzegovina
104B
Botswana
2100
BrazilAll Other Points
220A
- Brasilia
22BB
- Recife
22RF
- Rio De Janeiro
22RJ
- Sao Paulo
22SP
Brunei
2320
Bulgaria
2450
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
261
Country/Designated Point Code
Burkina Faso
9270
Burundi
2520
Cambodia
2550
Cameroon
2570
Canary Islands
830C
Cape Verde
113C
Cayman Islands
2680
Central African Republic
2690
Chad
2730
Chile
2750
ChinaAll Other Points
2800
- Beijing
28BG
- Chengdu
28CU
- Guangzhou
28GU
- Shanghai
28SI
- Shenyang
28SG
Colombia
2850
The Republic of Congo (formerly Zaire)
105C
Costa Rica
2950
Cote D'ivoire
106C
Croatia
4400
Cuba
3000
Cyprus
3050
Czech Republic
3100
Denmark
3150
Djibouti
3170
Dominican Republic
3200
East Timor
107D
Egypt
9220
Ecuador
3250
El Salvador
3300
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
262
Country/Designated Point Code
Equatorial Guinea
114E
Eritrea
108E
Estonia
115E
Ethiopia
3350
Fiji
3380
Finland
3400
France
3500
Gabon
3880
Gambia
116G
Georgia
109G
Germany
3940
Ghana
3960
Greece
4000
Grenada
117G
Guadeloupe
4070
Guam
170G
Guatemala
4150
Guinea
4170
Guinea-Bissau
119G
Guyana
4180
Haiti
4200
Hawaiian Islands of Hawaii, Kauai, Maui, Oahu
210H
Holy See
120H
Honduras
4300
Hong Kong
4350
Hungary
4450
Iceland
4500
India
4550
Indonesia
4580
Iran
110N
Iraq All Other Points
110I
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
263
Country/Designated Point Code
Baghdad
110B
Mosul
110M
Basrah
110S
Erbil
110E
Kirkuk
110R
Ireland
4700
Israel
4750
Italy
4800
Jamaica
4870
Japan
490J
Jerusalem (added as a city under Israel)
111J
Jordan
5000
Kazakhstan
5250
Kenya
5050
Korea (South)
5150
Kosovo
110K
Kuwait
5200
Kyrgyzstan
121K
Lao People’s Democratic Republic
5300
Latvia
122L
Lebanon
5400
Lesotho
123L
Liberia
124L
Libya
112L
Lithuania
5420
Luxembourg
5700
Macedonia
125M
Madagascar
5750
Malawi
5770
Malaysia
5800
Mali
5850
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
264
Country/Designated Point Code
Malta
5900
Marshall Islands
127M
Mauritania
5920
Mauritius
5930
MexicoAll Other Points
5950
- Ciudad Juarez, Chihuahua
59CJ
- Guadalajara, Jalisco
59GD
- Hermosillo, Sonora
59HM
- Matamoros, Tamaulipas
59MM
- Merida, Yucatan
59MR
- Mexico City, DF
59MC
- Monterrey, Nuevo Leon
59MT
- Nogales, Sonora
59NG
- Nuevo Laredo, Tamaulipas
59NL
- Tijuana, Baja California
59TJ
Micronesia
0630
Moldova
128M
Monaco
6070
Mongolia
129M
Montenegro
113M
Morocco
6100
Mozambique
6150
Namibia
8210
Nepal
6250
Netherlands
6300
Netherlands Antilles
6400
New Zealand
6600
Nicaragua
6650
Niger
130N
Nigeria
6700
Northern Mariana Islands – All Other Points
0690
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
265
Country/Designated Point Code
Saipan
069S
Norway
6850
Okinawa
490K
Oman
6160
Pakistan
7000
Palau
131P
Panama
7100
Papua New Guinea
7120
Paraguay
7150
Peru
7200
Philippines
7250
Poland
7300
Portugal
7350
Puerto Rico (Main Island Only)
180P
Qatar
7470
Romania
7550
RussiaAll Other Points
8250
- Moscow
82MC
- St. Petersburg
82SP
- Vladivostok
82VS
Rwanda
132R
Saudi Arabia
7850
Saint Lucia
7700
Sao Tome/Principe
133S
Senegal
7870
Serbia
113S
Sierra Leone
7900
Singapore
7950
Slovak Republic
114S
Slovenia
7890
Solomon Islands
789S
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
266
Country/Designated Point Code
Somalia
7899
South Africa All Other Points
8010
- Cape town
80CT
- Durban
80DB
- Johannesburg
80JB
- Pretoria
80PT
South Sudan
8360
Spain
8300
Sri Lanka
2720
Sudan
8350
Suriname
8400
Swaziland
135S
Sweden
8500
Switzerland
8550
Syria
8580
Tahiti
350T
Taiwan
2810
Tajikistan
136T
Tanzania
8650
Thailand
8750
Togo
115T
Trinidad
205T
Tunisia
8900
Turkey
9050
Turkmenistan
116T
Uganda
9100
Ukraine
9280
United Arab Emirates
8880
United Kingdom All Other Points
925U
London
925L
Edinburgh
925D
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
267
Country/Designated Point Code
Northern Ireland
925I
Uruguay
9300
Uzbekistan
117U
Venezuela
9400
Viet Nam
9450
Virgin Islands St. John
200V
Virgin Islands St. Thomas/St. Croix
190V
Western Samoa
9630
Yemen
9650
Zambia
9900
Zimbabwe
8180
Claims Report Format Requirements
If a claims report is furnished, format requirements, as set out below, shall be adhered to.
Submissions received from TSPs or Rate Filing Service Provider (RFSP) not conforming to the
record and report
formatting requirements will be unacceptable and will be rejected and the
information not
accepted by the database.
Claims Report Header Record
The first line of the Claims Report is the Header Record providing information about the TSP’s
report. The Header Record is position sensitive. Positions marked with an asterisk (*) are
numeric and shall, if necessary, be zero filled from the left (i.e., 00250).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
268
Claims Report Header Record
Field
Required
Positions
Record
Position(s)
Contents
Header ID
1
1
Shall be C for Claim files
Field Delimiter
1
2
Comma
SCAC
4
3-6
Four (4) character Standard TSP Alpha Code. Identify the
SCAC for the TSP the GBL/BL was issued to
Field Delimiter
1
7
Comma
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General International,
DD for Direct Domestic Move Management, DI for Direct
International, BD for Broker Domestic Move Management,
or BI for Broker International.
**Please note that if you provide multiple services within
CHAMP, you shall create separate reports (files) for each
type of service provided
Field Delimiter
1
10
Comma
Number of
Records
4
11-14
Number of records transmitted. This identifies the number
of lines submitted in the shipment report. Example: 0321=
321 records.
**If this is a Negative report, use all zeros
Field Delimiter
1
15
Comma
Identifying
Quarter
5
16-20
YYYYQ - Complete year with the calendar quarter number,
where Q = calendar quarter as referenced in file naming
above. Example: 19993 = third quarter of 1999
Examples:
20 General International Claims for April-June, 2017:
C,GSAA,GI,0020,20172
87 MMS Domestic Claims for October-December, 2017
C,GSAA,DD,0087,20174
Negative General Domestic Claim Report for April-June 2017:
C,GSAA,GD,0000,20172
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
269
Claim Settlement Detail Records
Entry format is text entry (i.e. left aligned). Fields marked with an asterisk (*) are numeric and
shall, if necessary, be zero filled from the left (i.e., 00250 for 250) depending on the field size.
Line 2 and each line thereafter will identify individual claim records.
Claim Settlement Detail Records
Field
Required
Positions
Record
Position(s)
Contents
Record ID
1
1
Shall be C
Field Delimiter
1
2
Comma
SCAC
4
3-6
Four (4) character Standard TSP Alpha Code. Identify the
SCAC for the TSP the GBL/CBL was issued to
Field Delimiter
1
7
Comma
Type of
Transportation
2
8-9
Enter GD for General Domestic, GI for General
International, DD for Direct Domestic Move Management,
DI for Direct International, BD for Broker Domestic Move
Management, or BI for Broker International
Field Delimiter
1
10
Comma
Type of Move
3
11-13
If multiple elements were moved using one GBL/BL, each
element shall have an individual shipment record; if the
GBL/BL was used for household goods, put in HHG; for
Automobile, enter POV; and for Unaccompanied Air
Baggage, enter UAB. **If multiple elements were moved
using one GBL/BL, each element shall have an individual
shipment record
Field Delimiter
1
14
Comma
Federal Agency
Identification
Code
10
15-23
Agency’s 10 digit User ID code used to access TMSS. This
User ID can be obtained directly from the using agency or
from the TMSS system itself. If unable to obtain the proper
User ID, please contact the PMO. Records with this field
blank, X or zero-filled will not be accepted
Field Delimiter
1
24
Comma
TSP Reference
Number
15
25-39
TSP reference number used when the shipment was booked
by the TSP. Start the reference number with position 25. If
reference number does not consist of 15 numbers, place X’s
after number to fill out the 15 positions. Example:
Reference number 135895 would appear as
135895XXXXXXXXX. Records with this field blank, X or zero
filled will not be accepted
Field Delimiter
1
40
Comma
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
270
Claim Settlement Detail Records
Field
Required
Positions
Record
Position(s)
Contents
BL Number
8
41-48
Bill of Lading Number. Use GBL/BL number that was used
to handle the shipment. If BL number is less than 8
characters, place X's after the number to fill in field. Records
with this field blank or zero filled will not be accepted
Field Delimiter
1
49
Comma
Type of
GBL/CBL
1
50
Input V if Virtual GBL/BL was used. Input G if standard
GBL/BL was used
Field Delimiter
1
51
Comma
Date Claim
Received
8
52-59
YYYYMMDD (20170315 = March 15, 2017)
Field Delimiter
1
60
Comma
Date Claim
Settled
8
61-68
YYYYMMDD (see claim received date)
Field Delimiter
1
69
Comma
Days to settle
3
70-72
Number of days, excluding day of receipt, but including the
settlement date. Example: 010 = 10 Days
Field Delimiter
1
73
Comma
Amount
Claimed
6
74-79
Whole dollars only Example: 000500 = $500.00
Field Delimiter
1
80
Comma
Amount Settled
6
81-86
Whole dollars only. Example: 000250 = $250.00
Field Delimiter
1
87
Comma
Settlement
Delay Codes
30
88-117
If days to settle exceeds 60, use the codes specified below
in the Delay Code Specification. If codes are used, place
them starting in position 81. Once all codes are loaded,
place X's to fill out the 30 positions.
Example: C99C11C12XXXXXXXXXXXXXXXXXXXXX
If no codes are used X fill the 30 positions
Field Delimiter
1
118
Comma
Owner's Last
Name
15
119-133
Last name of the owner listed on the GBL/BL in all CAPS. If
the owner's name does not consist of 15 letters, place X's
after the name to fill out the 15 positions. Example: The
name of Jones would appear as JONESXXXXXXXXXX.
Records with this field blank, X or zero filled will not be
accepted
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
271
Claim Settlement Detail Records
Field
Required
Positions
Record
Position(s)
Contents
Field Delimiter
1
134
Comma
TSPs Tax ID
Number
9
135-143
TSP TIN
Example:
Columns
A
B
C
D
E
F
G
H
I
J
K
L
C GSAA
GI POV
RXPG8TY43
Q794-P912666XXX
PP123456 G 20170601 20170622 021
002300
M
N
O
P
001600 Z99C12P13XXXXXXXXXXXXXXXXXXXXX O'TOOLEXXXXXXXX 123456722
Claim Settlement Delay Code Specifications
Codes beginning with a “C” apply specifically to reasons for a late settlement because of a TSP's
act or omission; codes beginning with a “P” apply specifically to reasons for a late settlement
because of an owner’s act or omission. Codes “C99,” “P99,” and “Z99” are used to indicate a
group of reasons for a late settlement; see below for additional information. Except as
otherwise specified, the Delay Codes shall begin in position 81.
Claim Settlement Delay Code Specifications
TSP Reason Codes
Delay
Code
Meaning
C99
Indicates that because of a combination of TSP failures, as indicated by the following TSP codes,
settlement was delayed past sixty (60) calendar days. If this code is used, it shall begin in position 81
with the specific codes following it, e.g., C99C12C13. Do not use for an 'other' or 'unknown'
indication. Do not use by itself or with only one other code (Example: C99 or C99C12)
C11
TSP Failure: Indicates that the TSP through administrative error failed to make a settlement offer
within sixty (60) calendar days
C12
Adjuster Failure: Indicates that the adjuster hired by the TSP failed to complete review and
settlement action within sixty (60) calendar days or to provide the TSP with its report so that the TSP
could complete settlement within sixty (60) calendar days. If the adjuster’s failure was based on
inability to meet with the owner, use Delay Code P12
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
272
Claim Settlement Delay Code Specifications
TSP Reason Codes
Delay
Code
Meaning
C13
Repair Estimates: Indicates that the TSP failed to obtain estimates of repair in sufficient time to
make a settlement offer within sixty (60) calendar days. If the failure to obtain timely repair
estimates was based on the inability of the repair TSP to meet with the owner, use Delay Code P13
C14
RESERVED
C15
RESERVED
P 99
Indicates that because of a combination of owner failures, as indicated by the following owner
codes, settlement was delayed past sixty (60) calendar days If this code is used, it shall begin in
position 81 with the specific codes following it, e.g., P99P12P14. Do not use for an 'other' or
'unknown' indication. Do not use by itself or with only one other code (Example: P99 or P99P12)
P11
Insufficient information: Indicates that the information on or submitted with the claim was
insufficient for the TSP to make a settlement and that despite the TSP’s timely request for such
information, the information was not returned to the TSP in sufficient time for allow for settlement
within sixty (60) calendar days. Such information includes additional descriptions of the property or
copies of purchase receipts; it does not include estimates of repair (see Delay Codes C13 and P13),
high value article appraisals (see Delay Code P14)
P12
Adjuster Failure: Indicates that the owner was unable to meet with the TSP’s adjuster in sufficient
time for the adjuster to complete review and settlement action within sixty (60) calendar days or to
provide the TSP with its report so that the TSP could complete settlement within sixty (60) calendar
days
P13
Repair Estimates: Indicates that the owner was unable to meet with the TSP’s repair TSP in sufficient
time for the TSP to complete review and settlement action within sixty (60) calendar days or to
provide the TSP with its report so that the TSP could complete settlement within sixty (60) calendar
days. This code may also be used to indicate that the owner declined use of the TSP’s repair TSP, but
failed to provide the TSP with repair estimates in sufficient time for the TSP to complete settlement
within sixty (60) calendar days
P14
Appraisals: Indicates that despite a timely request from the TSP, the owner failed to provide the TSP
high value article appraisals when such appraisals are warranted by the nature of the property (such
as antiques or art objects) in sufficient time for the TSP to complete settlement within sixty (60)
calendar days
P15
RESERVED
P 99
Indicates that because of a combination of owner failures, as indicated by the following owner
codes, settlement was delayed past sixty (60) calendar days If this code is used, it shall begin in
position 81 with the specific codes following it, e.g., P99P12P14. Do not use for an 'other' or
'unknown' indication. Do not use by itself or with only one other code (Example: P99 or P99P12)
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
273
Claim Settlement Delay Code Specifications
TSP Reason Codes
Delay
Code
Meaning
P11
Insufficient information: Indicates that the information on or submitted with the claim was
insufficient for the TSP to make a settlement and that despite the TSP’s timely request for such
information, the information was not returned to the TSP in sufficient time for allow for settlement
within sixty (60) calendar days. Such information includes additional descriptions of the property or
copies of purchase receipts; it does not include estimates of repair (see Delay Codes C13 and P13),
high value article appraisals (see Delay Code P14)
P12
Adjuster Failure: Indicates that the owner was unable to meet with the TSP’s adjuster in sufficient
time for the adjuster to complete review and settlement action within sixty (60) calendar days or to
provide the TSP with its report so that the TSP could complete settlement within sixty (60) calendar
days
P13
Repair Estimates: Indicates that the owner was unable to meet with the TSP’s repair TSP in sufficient
time for the TSP to complete review and settlement action within sixty (60) calendar days or to
provide the TSP with its report so that the TSP could complete settlement within sixty (60) calendar
days. This code may also be used to indicate that the owner declined use of the TSP’s repair TSP, but
failed to provide the TSP with repair estimates in sufficient time for the TSP to complete settlement
within sixty (60) calendar days
P14
Appraisals: Indicates that despite a timely request from the TSP, the owner failed to provide the TSP
high value article appraisals when such appraisals are warranted by the nature of the property (such
as antiques or art objects) in sufficient time for the TSP to complete settlement within sixty (60)
calendar days
P15
RESERVED
Claim Report File Naming Convention
This line is the File Naming convention for the Claim Report. The File Name Record is position
sensitive. Positions marked with an asterisk (*) are numeric and shall, if necessary, be zero filled
from the left (i.e., 00250). Save the file as a comma-separated file (.CSV) then rename as
necessary (.CLM). The File Naming Convention identified below shall be adhered to. File names
shall be eight (8) characters, and the file extension will reflect the record type.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
274
Claim Report File Naming Convention
Field
Required
Positions
Record
Position(s)
Contents
TSP Code
4
1-4
Four (4) digit Standard TSP Alpha Code
Year
1
5
Last digit of calendar year (2011 would be 1)
Quarter
1
6
Calendar quarter, e.g., 1=Jan-Mar, 2=Apr-Jun, 3=Jul- Sep,
4=Oct-Dec
File Type
1
7
Designates the type of transportation the file contains.
General Domestic = A, General International = B, Move
Management Domestic = C, Move Management
International = D
Report Type
1
8
Report Submission Number (i.e. first submission of original
quarterly report =1; corrected error report submission=2)
File Extension
3
9-11
Original submission shall be .CLM; the correction report
submitted requires an .ERC extension
Example: Original Claim Report Submission
GSAA13A1.clm
GSAA
TSP Code
1
Last Digit of Calendar Year
3
Calendar Quarter
A
File Type
1
Report Type
.CLM
File Extension
Example: Corrected Claim Report Submission
GSAA13A2.clm
GSAA
TSP Code
1
Last Digit of Calendar Year
3
Calendar Quarter
A
File Type
2
Report Type
.ERC
File Extension
If you have several files to transmit at one time, each file name shall be unique (i.e.,
GSAA13A1.CLM, GSAA13A2.ERC, etc.).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
275
Shipment Report and Claims Report Submission Requirements
Electronic Submission Required
Reports shall be submitted electronically via the Transportation Management Services Solution
(TMSS) system using the Report Upload module. Hard copy (paper) reports will not be
accepted. Submissions received from TSPs or RFSP not conforming to the report
submission
specifications will be rejected.
Electronic Report Submission Instructions
The Shipment Report and Claims Report (if furnished) shall be submitted via TMSS using the
Report Upload module and shall meet the transmission requirements defined below. If a TSP
has never submitted reports electronically to the General Services Administration (GSA) and
intends to directly transmit the required reports via TMSS using the Report Upload module
instead of using a RFSP, the TSP will need to contact the Program Management
Office (PMO) in
writing on company letterhead to receive a user ID and password. A facsimile or
e-mail request
is acceptable.
Format
Format requirements as set out in this section shall be adhered to and shall be uploaded via
TMSS using the Report Upload module. Submissions received from TSPs or RFSPs not
conforming to the record requirements will be unacceptable and not incorporated in the
database.
File Preparation
In order to transfer the file(s) via TMSS using the Report Upload module, the file shall be
uploaded as unformatted (TEXT ONLY) flat file, (i.e., no tab characters, etc.). The file shall not
have a top/ bottom/or left margin, page feeds, or embedded blank records.
Note: The use of Java software is a requirement to upload reports. If a TSP does not currently
have
Java, the TSP can receive a free download from the TMSS web site. GSA suggests using
"File > Save
As > Text Document" to prevent saving any formatting along with the text. Be sure
to change
the .TXT file extension to the required one after saving the text file, .SHP or .CLM.
Accessing the Report Upload Module
In order to access the new “Report Upload” module, a TSP’s administrator shall first designate
who will have access to this module and grant them access via TMSS. A TSP’s administrator can
do this by logging on to TMSS, selecting “Account Info,” then “User List,” and then selecting
the applicable user and checking “Allow Upload.” TSPs may also contact GSA to receive access.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
276
When shipment and claim reports are ready for submission, the user can select the “Report
Upload” link located in the left margin of the main TMSS page. At that point, the module will
load and bring the user to a login screen. Please note that the user’s system shall have Java
installed to allow for proper loading of the module. If Java is not currently installed on the
system, the user will be given a link that will take them to a site for a free download. At the
login screen, the user will be asked to input a User Name and Password. The User Name and
Password is the same as is used for annual rate submissions. If a TSP’s User Name and
Password is not known, please contact GSA.
Directory Access
Once the user has logged on, the Browse button will become activated. To upload reports,
select the Browse button. A pop-up window will appear identifying folders on the TSP’s
computer’s hard drive. Go to the directory location of the reports and select the file(s). Next,
select OK. The files will appear to transfer and will be displayed in the current window. Help
Files are also available to assist with the upload process which is very similar to attaching a
document to an e-mail. Please note that the system will only accept files with a .shp or .clm
extension, which falls in line with the file naming conventions identified above. No files
containing any other
extension will be accepted.
Verification of file transfer
Once the reports have been uploaded, the TSP can verify their existence and/or download files
back off of TMSS via the “File Download” module that is located in the left margin of the main
TMSS page. When “File Download” is selected, a login window will appear. The user will need
to use the same User Name and Password that is used to login to “Report Upload.” Once that is
complete, the user will be taken to a screen similar to that of Windows Explorer. The user will
need to click on the “HHG” directory and will then be taken to a list of folders designated by the
Standard TSP Alpha Codes (SCAC). The user will need to scroll down to find their TSP’s folder
and then will be able to verify all files that have been uploaded into their TSP’s directory. To
download a file, the user will just need to click on the file to be given the option to save it. At
this point the user should be able to see the TSP’s file identified in its assigned directory. If the
file doesn’t appear, the user will need to “Upload” the file again. The steps identified above will
assist the user only in verifying that the TSP’s claim and/or shipment report(s) file was
transferred successfully. Following these steps WILL NOT verify that the contents of the TSP's
reports have
been formatted correctly--only that GSA has received a file.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
277
GSA Form 3080 Batch Filing Instructions (Option 2):
To initiate TSP must be registered in TMSS and must have valid login credentials.
TSP must login to TMSS and use the ‘Report Upload’ functionality on the TMSS main
menu to upload the initiation and/or Complete Survey file.
File Naming convention initiation is - CE<SCAC><Creation Date><seq. no.>.SUR
o E.g. CEAERM20170425001.SUR
File should be a text file with extension ‘.SUR’
All fields must be entered to process the file.
TMSS validates the uploaded file(s) and sends processing status information to the TSP.
Processing status includes the following details.
o Total number of records received/checked
o Total number of detailed records received/checked
o Total number of header records Accepted
o Total number of header records rejected
o Total number of Detailed records Accepted
o Total number of Detailed records rejected
o Name of the error file (contains the rejected records and the rejection reason)
TSP can download the error file(s) from TMSS by using the ‘File Download’ option on the
TMSS main menu.
Rejected records can be corrected and resubmitted with a different sequence number
on the same day or next day.
Surveys will be initiated and send notifications to the appropriate employees.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
278
Option 2
Batch file layout to initiate a GSA Form 3080 electronic form:
Header Layout: Total length = 135 chars maximum / 49 chars minimum.
Field Name Position
Max
Length
Example Comments
Header Id
1
2
HI
To initiate a GSA Form 3080 Survey
the header ID should be 'HI'
Field Separator
3
1
|
System checks for the separator
value equals '|' (pipe char)
SCAC
4
4
ABCD
Must be registered in TMSS
Field Separator
8
1
|
Transaction Type
9
2
CE
The value should be always CE;
stands for Carrier Evaluation
Field Separator
11
1
|
Creation Date
12
8
20170425
The date should be in 'yyyymmdd'
format
Field Separator
20
1
|
Detail Record
Count
21
6
000015
Total number of detail records has
to be entered with leading zeroes if
the length is less than 6.
Field Separator
27
1
|
TSP First Name
28
25
Steve
TSP contact’s first name; Must have
at least 1 letter
Field Separator
n/a
1
|
TSP Last Name
n/a
25
Smith
TSP contact’s last name; Must have
at least 1 letter
Field Separator
n/a
1
|
TSP Phone
n/a
10
1234567890
TSP contact’s phone no. ; Must be
numeric and min/max 10 nos.
Field Separator
n/a
1
|
TSP Email Id
n/a
45
abc@abc.com
TSP contact’s email ID
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
279
Detail Record Layout: Total Length = 423 chars
Field Name Type
Max
Length
Min
Length
Example Comments
Shipment
Type
Alpha
1
1
I or D
I - International| D -
Domestic
Field
Separator
Alpha
1
1
|
System checks for
the field separator
value equals '|'
SCAC
Alpha
4
4
ABCD
Must be registered
in TMSS
Field
Separator
Alpha
1
1
|
BOL Number
Alpha
18
1
R123456789
Enter the BOL
number
Field
Separator
Alpha
1
1
|
BOL Type
Alpha
1
1
H or U or P
H - HHG| U - UAB| P
- POV
Field
Separator
Alpha
1
1
|
Federal
Agency ID
Alpha
10
10
470912345
Federal agency ID -
<agy><bur><account
code>
Field
Separator
Alpha
1
1
|
Pick Up Date
Numeric
8
8
20170101
In 'yyyymmdd'
format
Field
Separator
Alpha
1
1
|
Delivery Date
Number
8
8
20170202
In 'yyyymmdd'
format
Field
Separator
Alpha
1
1
|
Old Duty Zip
Numeric
5
0 - if Country
is not USA
5 if
Country is
USA
22222
Enter the 5 digit
numeric zip code if
the Old Duty Country
is ‘United States’; is
not required if the
Old Duty Country is
other than ‘United
States’
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
280
Field Name Type
Max
Length
Min
Length
Example Comments
Field
Separator
Alpha
1
1
|
Old Duty City
Alpha
28
0 - if Country
is not USA
1 if
Country is
USA
Chicago
Enter the City Name
if the Old Duty
Country is ‘United
States’; is not
required if the Old
Duty Country is
other than ‘United
States’
Field
Separator
Alpha
1
1
|
Old Duty
Country
Alpha
30
1
United States
Enter the Old Duty
Country
Field
Separator
Alpha
1
1
|
New Duty Zip
Numeric
5
0 - if Country
is not USA
5 if
Country is
USA
22222
Enter the 5 digit
numeric zip code if
the New Duty
Country is ‘United
States’; is not
required if the New
Duty Country is
other than ‘United
States’
Field
Separator
Alpha
1
1
|
New Duty
City
Alpha
28
0- if Country
is not USA
1 if
Country is
USA
Chicago
Enter the City Name
if the New Duty
Country is ‘United
States’; is not
required if the New
Duty Country is
other than ‘United
States’
Field
Separator
Alpha
1
1
|
New Duty
Country
Alpha
30
1
United States
Enter the New Duty
Country
Field
Separator
Alpha
1
1
|
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
281
Field Name Type
Max
Length
Min
Length
Example Comments
Owner’s First
Name
Alpha
25
1
Steve
Enter Owner’s first
name
Field
Separator
Alpha
1
1
|
Owner’s
Middle Initial
Alpha
1
0
K
Middle initial if
available
Field
Separator
Alpha
1
1
|
Owner’s Last
Name
Alpha
25
1
Smith
Owner’s last name
Field
Separator
Alpha
1
1
|
Owner’s
Phone
Numeric
10
10
1234567890
Owner’s phone
number
Field
Separator
Alpha
1
1
|
Owner’s
Phone Ext
Alpha
6
0
123456
Telephone extension
if available
Field
Separator
Alpha
1
1
|
Owner’s
Email Id
Alpha
45
1
abcd@abc.com
Owner’s email ID
Field
Separator
Alpha
1
1
|
AMC. First
Name
Alpha
25
1
John
Move Coordinator’s
first name
Field
Separator
Alpha
1
1
|
AMC. Middle
Initial
Alpha
1
0
M
Middle initial if
available
Field
Separator
Alpha
1
1
|
AMC. Last
Name
Alpha
25
1
Doe
Move Coordinator’s
last name
Field
Separator
Alpha
1
1
|
AMC. Phone
Numeric
10
10
1234567890
Move Coordinator’s
phone number
Field
Separator
Alpha
1
1
|
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
282
Field Name Type
Max
Length
Min
Length
Example Comments
AMC. Phone
Ext
Alpha
6
0
123456
Phone ext. if
available
Field
Separator
Alpha
1
1
|
AMC. Email Id
Alpha
45
1
abcd.abcd@gsa.gov
Personal emails will
not be accepted;
only emails from
.FED| .GOV| .MIL
and .US domains will
be accepted
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
283
APPENDIX ESample Move Management Agreement for Household
Goods Move Management Services
MOVE MANAGEMENT AGREEMENT FOR HOUSEHOLD GOODS
MOVE MANAGEMENT SERVICES
Between
[Agency]
[City/State]
And
[Move Management Services Provider/SCAC]
[City/State]
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
284
1. General
The [agency name] located at [agency address], herein identified as [Agency] and [Move
Management Services Provider], herein identified as [Provider], located at [MMS Provider address],
herein agree that the Provider will provide Move Management Services (MMS) according to the
specifications and requirements as set forth in the GSA Household Goods Tender of Service (HTOS),
the Extended Storage Tender of Service (XTOS), all applicable Request for Offers (RFO), the terms and
conditions of the non-alternating standing route order (SRO), [Agency Specific Code] (if applicable), all
other relevant regulations and policies and this Memorandum of Agreement (MOA). All shipments
moved in accordance with this MOA must be conducted under the General Services Administration’s
(GSA’s) Centralized Household Goods Traffic Management Program (CHAMP) with CHAMP approved
Transportation Service Providers (TSPs). Services to be provided in accordance with this MOA are for
the coordination and transportation of household goods shipments for federal employees/owners
when paid for by the Agency.
2. Scope
This MOA applies to the shipment and storage of all domestic and international household goods
moves as defined by the HTOS and the XTOS and authorized for the benefit of the Government and
funded by the Agency.
3. Definitions
Transportation Service Provider (TSP)TSP is used when referring to federally approved carriers and
forwarders accepted by GSA to participate in CHAMP.
Move Management Services (MMS)All services necessary for coordinating the packing, loading,
movement, storage, unpacking, placement, assembly, disassembly, counseling, advising, estimating,
performing cost comparisons, cost projections and site surveys, data collection and retention,
reporting, billing the Government, receiving Government payments and disbursing payments to
subcontractors (if applicable), and all other related services for employee/owner household goods
shipments.
Bill of Lading Issuing Officer (BLIO)After a Travel Authorization has been issued, the BLIO has the
authority to further obligate the Agency to expend funds to support a course of action necessary to
continue the progress of a household goods shipment to its completion. The BLIO is the primary
contact for initiating a MMS request under this MOA on behalf of the Agency. The BLIO may appoint
other personnel from the Agency as his/her designee. This designee(s) will also be responsible for
initiating and managing shipments.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
285
Household Goods ShipmentsAll services related to the packing, loading, transportation, storage
and delivery of household goods are included as defined in CHAMP, the HTOS, the XTOS, all applicable
RFOs, the terms and conditions of [Agency Specific Code] (if applicable), and all other relevant
regulations and policies and this MOA.
Move Management Services include, but are not limited to:
receiving service requests;
conducting owner counseling;
making TSP selections;
preparing bills of lading;
preparing shipment invoices;
conducting TSP performance evaluations;
conducting service performance audits;
preparing and assisting with claims documentation;
assigning selected shipments to storage-in-transit (SIT), both temporary and extended, if
authorized;
preparing and submitting service requests to TSPs;
initiating the GSA Form 3080 electronically via the Transportation Management Services
Solution (TMSS) system via either Option 1 and/or Option 2 as identified in Section 7.5.1.
of the HTOS;
maintaining MMS Providers web application with the most current programming and
shipment information; and
preparing and submitting management reports.
prepayment and postpayment audit [Note: this is optional and only listed if it is included
in the agency SRO where the TSP’s factor the cost into the filed rates]:
o arranging for the prepayment audit of all invoices in accordance with 41 CFR 102-118
and the U.S. Government Freight Transportation Handbook by an independent, non-
affiliated auditor that is either approved under GSA’s Financial and Business Solutions
(FABS) Schedule 520, Special Item Number (SIN) 520-10 or has been certified by GSA’s
Transportation Audit Division (QMCA) to perform prepayment audit services;
o preparing and submitting to GSA’s Transportation Audit Division all required
documentation to satisfy the postpayment audit requirements identified in 41 CFR 102-
118, the Government Freight Transportation Handbook and GSADI(SRO code).
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
286
Bills of LadingCHAMP uses Commercial Bills of Lading (CBLs) and/or Bills of Lading (BLs) for
domestic shipments and international shipments are moved on Government Bills of Lading (GBLs).
The GBL is a controlled document that conveys specific terms and conditions to protect the
Government’s interest and serves as the contract of carriage. A CBL/BL is the document used as a
receipt of goods and documentary evidence of title during transportation. When the Agency uses a
CBL/BL, the specific terms and conditions of a GBL are included in the rate tenders/offers under
CHAMP and the CBL/BL must make reference to the rate tender/offer number.
By accepting this MOA, the Provider agrees that the specific terms and conditions of a GBL are
included in their rate tenders/offers. Specific terms and conditions that apply to GBLs and CBLs/BLs
are included in 41 CFR 102-117, the “U.S. Government Freight Transportation Handbook”, and 41 CFR
102-
118.
To comply with CHAMP provisions, the name and SCAC shown on any GBL and/or CBL/BL for a
shipment moved under this MOA will be name and SCAC of the Provider, regardless of the underlying
TSP that may actually be performing the transportation related services. In addition, for all
shipments moved under this MOA, the Provider must utilize the current [SCAC] MMS rate offers (M
rate offers) accepted in TMSS.
Where the Provider does not have GSA approved scope of operation and/or an accepted rate offer on
file for a given traffic lane, a one-time-only (OTO) rate quote will be used based upon the
requirements defined in the HTOS Section 4.4.
Self-Pack and Load TSPs selected and managed by the Provider to perform services under this MOA
must contain a move in its entirety within their own transport systems or networks of drivers and
equipment and facilities to the maximum extent possible. Transferring a shipment to another agent
or TSP is prohibited when the originating TSP has equipment, facilities, and personnel to handle the
move in its entirety.
4. Services to be Provided
At a minimum, the services identified herein are required to be provided in accordance with this
MOA.
Initiation of Service and Authorizations Household Goods
The BLIO or his/her designee will notify the Provider of employee/owner moves in writing, by
telephone, by fax or by entering the request into the Provider web-based system. The minimum
information necessary for the Provider to initiate a move is:
Owner’s name;
Owner’s email;
Owner’s phone numbers at work and home;
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
287
Travel Authorization number and obligation amount;
Accounting information; and
Any excess valuation requested above the standard valuation
The BLIO or his/her designee will provide the Provider with a telephone number to contact the
employee for counseling purposes. The Provider will attempt to contact the owner within 24 hours
after receiving the initial request for MMS. If the Provider is unsuccessful in contacting the owner
within 48 hours, the Provider will advise the BLIO or his/her designee and ask for assistance.
Prior Authorization of Accessorial Services
Under normal conditions, prior authorizations are required before the performance of any accessorial
services. All charges must be supported with an approved BLIO or his/her designee written
authorization prior to payment.
If, however, accessorial services have been identified on the Travel Authorization and/or the BLIO or
his/her designee has provided the Provider with a listing of accessorial services that have been
preapproved by the Agency, then the Provider is authorized to order those accessorial services
without further approval.
For any accessorial service request not identified on the Travel Authorization and/or identified on a list
of pre-approved accessorial services by the Agency, the Provider must obtain approval for those
accessorial services in writing from the BLIO or his/her designee. In the event the Provider fails to
obtain a written authorization for these accessorial services from the BLIO or his/her designee, the
Provider will be held financially responsible for payment of any charges to the TSP or other third party
provider.
Owner Counseling
The Provider will contact the owner and provide information, guidance and/or instructions regarding
all aspects of the move. Counseling topics include, but are not limited to, the following list:
Allowances under the FTR and other policies applicable to the Agency;
On-site or virtual pre-move survey responsibilities;
Level of service (released shipment valuation) and excess shipment valuation;
Disassembly and reassembly of household furniture;
Disconnecting and reconnecting items, such as ice makers;
Shipment and storage services that are paid by the Government;
Authorized SIT and extra pick-ups and d
ro
p-offs;
Name
and address of the SIT warehouse and SIT delivery out procedures;
Appliance servicing;
Professional Books, Materials (papers) and Equipment (PBP&E) documentation and the
Agency’s applicable approval requirements;
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
288
Packed by owner (PBO) packaging and inspection of contents and repacking;
Transportation of privately owned vehicles (POVs) and Unaccompanied Air Baggage (UAB)
and alternative methods of transporting them; and
Claims filing procedures and general assistance and guidance.
On-Site Inspections
The BLIO or his/her designee may request on-site service inspections at either the shipment origin or
destination point for an additional agreed upon charge determined at time of service and approved by
the Agency. Optional origin or destination inspection services must be requested in writing and by
calling the Provider at least 24 hours in advance to allow scheduling.
TSP Selection Criteria
The BLIO or his/her designee may provide a list of TSPs to the Provider that will be used for shipments
under this MOA. The BLIO or his/her designee may also delegate responsibility of selecting TSPs to the
Provider. TSP rotation requirements may also be provided by the BLIO or his/her designee. Any
selected TSP must be currently approved to participate in CHAMP.
TSP Performance Criteria
The BLIO or his/her designee and the Provider will establish TSP performance. Performance criteria
may include:
Professionalism and courtesy of TSP personnel;
Accuracy and performance of the pre-move survey;
Containment of the pack, load, delivery and storage by the TSP;
Overall quality of TSP service and responsiveness to requests;
Frequency, processing, handling, and settlement of claims and other problems; and
Move coordination and documentation.
Valuation Charges
The valuation coverage shall be consistent with the terms and conditions defined in CHAMP and any
applicable SRO. The GBL or CBL/BL will reflect Full Value Replacement. Invoices must not list
standard shipment valuation charges.
Requests for excess shipment valuation must be from the owner and be in writing. Excess shipment
valuations must be charged based upon the terms and conditions defined in CHAMP and any
applicable SRO. The Provider will inform the owner that he/she will be responsible for the excess
valuation cost and advise the BLIO or his/her designee of the excess valuation. Any excess valuation
must also be shown on the GBL or CBL/BL.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
289
In the event the Provider fails to obtain a written excess valuation request prior to the shipment pick-
up from the owner, the Provider will be held financially responsible for payment of any excess
valuation charges to the TSP and storage facility.
Preparation of GBLs and CBLs/BLs
The Provider will order the preparation and distribution of GBLs and CBLs/BLs for shipments of HHG,
POVs and UAB.
The BLIO or his/her designee may provide the Provider with a GBL number at the initial creation of
request. The Provider will maintain accountability of records and physical security of the GBL
numbers supplied, and will comply with the terms of the GSA HTOS/XTOS and this agreement. All
GBLs and CBLs/BLs must be accounted for.
The Provider will prepare the GBL or CBLs/BLs prior to shipment pick-up and forward the GBL or
CBL/BL to the TSP in at timely manner.
Storage-in-Transit (SIT)
Authorized SIT will be identified on the Travel Authorization. The Provider will make arrangements
for SIT as cited on the Travel Authorization. When SIT is requested and is not identified on the Travel
Authorization, the Provider will request approval in writing from the BLIO or his/her designee.
For domestic shipments, normally the initial SIT period does not exceed 60 calendar days. The initial
period may be extended in 30 calendar day increments or in one 90 calendar day increment with the
total length of SIT not to exceed 150 calendar days. For international shipments, normally the initial
SIT period does not exceed 90 calendar days. The initial period may be extended in 30 calendar day
increments or in one 90 calendar day increment with the total length of SIT not to exceed 180
calendar days. All requests for the extension of SIT beyond that identified on the Travel Authorization
must be authorized in writing by the BLIO or his/her designee. The owner will be counseled by the
Provider as to the period of authorized SIT and the owner’s liability if SIT exceeds what has been
authorized by the BLIO or his/her designee.
The Provider will be required to obtain written authorization from the BLIO or his/her designee prior
to the placement of a shipment into SIT at origin.
The Provider will notify the owner of the actual location (physical address) for the SIT within 5
calendar days after delivery into SIT. This notification will be provided in writing and will clearly state
the date of the expiration of the authorized SIT. The Provider will counsel the owner of their liability
for additional charges, changes of liability coverage from the the Provider’s to warehouseman’s care
and the risks to the owner if the authorized SIT expires and the shipment remains in SIT.
The Provider must instruct all owners to submit a written request to their Agency’s BLIO or his/her
designee for any extension of SIT beyond the initial authorized period. The BLIO or his/her designee
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
290
will notify the Provider of additional authorized SIT. If additional SIT is desired by the owner but not
approved, the owner will be advised by the Provider of his/her responsibility for storage charges. The
Provider will also determine and provide in writing to the owner (with a copy to the BLIO or his/her
designee) the condition of the owner’s property in SIT at the end of authorized SIT days to protect the
Government’s and the owner’s right to recover for the Provider/TSP-caused losses or damages. The
Provider must also provide in writing the new contact (if the contact changes) for the owner to make
storage payments and to release the shipment and explain any shipment valuation changes due to the
shipment changing from Government storage responsibility to owner storage responsibility.
Extended Storage
If extended storage is authorized on the Travel Authorization, the Provider will coordinate for the
extended storage. If the Provider has an acceptable rate offer on file under GSA’s XTOS RFO in TMSS,
then the coordination will be provided under the terms of the GSA XTOS and the RFO and the
accepted rate offers in TMSS will apply. If the Provider does not have an accepted rate offer for the
extended storage requirement under the XTOS RFO, then the Provider will work with the BLIO or
his/her designee and the employee to convert the shipment to non-extended storage to protect the
interest of the Government and owner. Authorized non-temporary/extended storage will be paid for
by the Government in accordance and as identified on the Travel Authorization.
Service Performance Auditing
The Provider must conduct an independent service performance line item audit of all transportation
billings. The Provider must document and certify, by line item, whether billed services (including any
services specifically requested by the owner) were necessary, were properly authorized and were
actually performed. The Provider may develop a form for this purpose and, if requested, have it
preapproved by the BLIO or his/her designee.
This service performance audit is unrelated to a prepayment audit of the actual billing charges. MMS
Provider must furnish the service performance audit certification along with the transportation billing
to the prepayment auditor for audit of the actual billing charges.
Prepayment Auditing [Note: this is optional and only listed if it is included in the agency SRO
where the TSP’s factor the cost into the filed rates]:
The Provider must have all transportation billings and supplemental billings for services performed
under this MOA prepayment audited by [Name of Prepayment Auditor] under their 520-10 GSA
contract and in accordance with the prepayment audit requirements as identified in 41 CFR 102-118
and the U.S. Government Freight Transportation Handbook. If the Provider intends to utilize any
prepayment auditor other than [Name of Prepayment Auditor] under its 520-10 GSA contract, the
Provider must notify the Agency Program Manager as identified in the MOA. Provider must receive
prior approval before a new prepayment auditor is used under this MOA.
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
291
Billing Information
After completion of the service performance audit and prepayment audit, the Provider will submit an
invoice to the Agency based on applicable [SCAC]-M accepted rate offers or accepted One-Time-Only
(OTO) rate offer and receive reimbursement from the Agency. The Provider must retain all shipment
billing documentation for a minimum of 6 years from the payment date.
Postpayment Auditing - [Note: this is optional and only listed if it is included in the agency SRO where
the TSP’s factor the cost into the filed rates]:
For all shipments moved under this MOA, MMS Provider must prepare and submit to the GSA Audits
Division all required documentation to satisfy the postpayment audit requirements identified in 41
CFR 102-118 and the U. S. Government Freight Transportation Handbook. Documentation must be
submitted either electronically or via Compact Disk (CD). MMS Provider may contact GSA Audits
Division with any questions regarding the postpayment audit submission requirements.
Management Reporting
The Provider will, at a minimum, maintain the following HHG reports continuously on the Provider’s
website:
Order Summary and Contact Report
Shipment Summary Report for HHG, POV, UAB, & PBP&E Claims Summary Report
TSP Utilization Report
Raw Shipment Data in a downloadable format
Shipment Billing Report with Charge-backs to Owners
Shipment Distance and Weight Summary Report
Business Summary and Socio-Economic Spend.
The Provider will prepare and submit a report to the Agency BLIO or designee on all authorized
additional MMS, such as on-site inspections and household goods program cost avoidances revealed
during auditing.
At the request of BLIO or his/her designee, the Provider will conduct semi-annual performance
reviews with the BLIO or his/her designee.
MMS Provider will initiate electronic GSA Form 3080s for all shipments moved under this MOA using
their SCAC. Electronic 3080s must be initiated via TMSS. After electronic initiation, the Provider will
ensure all GSA Form 3080s are completed.
5. Further Agreements
Pre-Authorizations
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
292
The Provider will obtain pre-authorizations in writing from the BLIO or his/her designee to conduct a
telephone or virtual pre-move shipment survey or to perform a shipment pick-up or delivery on a
Saturday, Sunday or Holiday. The Provider will notify owners that the Agency normally will not
authorize Saturday, Sunday or Holiday pick-ups or deliveries if the Agency will incur additional costs.
Weight Variation
The Provider will ensure that TSPs notify the Provider in the event the actual shipment weight is
greater than 115% of the pre-move survey weight. If it is, prior to billing the Agency, the Provider
must notify the BLIO or his/her designee in writing of the actual weight and the pre-move survey
weight. This notification must also provide the justification of the difference. In the event the
Provider fails to notify the BLIO or his/her designee prior to billing or fails to adequately justify the
difference between the actual weight and the pre-move survey weight, the provisions of HTOS 5.4.3
will apply.
Accessibility
The Provider will maintain a web-based system and toll-free telephone number, both available 24
hours a day/7 days a week, for the Agency and the owners to monitor shipment(s) and request
assistance.
Cost Estimates
The Provider will provide to the BLIO or his/her designee cost estimates upon a request via the
Provider’s electronic mailbox at [email address].
Information
The Provider will ensure the owner is fully informed of the Provider’s web-based system to include
access to information, points of contact, and toll-free number.
Amendments
All amendments and/or changes to this MOA must be in writing and signed by the Provider and the
Agency.
Effective Dates
This MOA is effective from [Month Date, Year] or the date the last party signs this MOA, whichever
occurs later, through [Month Date, Year]. This MOA has two (2), one (1) year option periods. The
Agency may or may not exercise these options.
Cancellation
Either the Agency or the Provider may cancel this MOA by providing at least a thirty (30) calendar day
written notice of the intent to terminate the MOA.
6. Agency and Provider Contact Information
U.S. General Services Administration
Household Goods Tender of Service (HTOS)
September 2017
293
Agency
[BLIO] [Name] [Email] [Phone #]
[Primary Designee] [Name] [Email] [Phone #]
[Program Manager/Secondary Designee] [Name] [Email] [Phone #]
Provider
[POC] [Name] [Email] [Phone #]
[POC] [Name] [Email] [Phone #]
Shipment Booking Information Phone: [phone number]
Fax: [fax number]
Email: [email address]
7. Signatures
[Agency] [MMS Provider]
[Name] [Name]
[Title] [Title]
_______________________________ ______________________________
Signature Signature
_______________________________ ______________________________
Date Date
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 1 of 78
General Services Administration
Domestic 500A–2017 Tariff
Names rates and charges on shipments of household goods transported under
the General Services Administration’s (GSA’s) Centralized Household Goods
Traffic Management Program (CHAMP)
Applicable between points in the United States (including the District of Columbia
and Alaska but excluding Hawaii) and between points in the United States
(including the District of Columbia and Alaska but excluding Hawaii) and Canada
Issued by:
General Services Administration
Employee Relocation Resource Center
1800 F Street NW
Washington, DC 20405
Issued: September 27, 2017 Effective: January 1, 2018
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 2 of 78
Supplements Issued
Version
No.
Supplement
No.
Description Issued Effective Page
No.
GSA500A-
2016
1 12/15/16 12/16/16
Added “Supplements Issued” table 2
Definitions – Removed “As used in this
HTOS” from definition of “Shipment”
9
Appendix B – Additional Rates tab –
Under “Notes” for Item No. 28 removed
“Per CWT” and replaced with “Per
Occurrence”
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 3 of 78
Revisions Made in New Issuances of the GSA500A
Version
No.
Item No. Description Issued Effective Page
No.
GSA500A-
2017
9/27/17 01/01/18
20
Paragraph 2 removed 30
33 Majority of Paragraph 2 removed and
HTOS reference added for application of
shuttle service
35
Section 2
Application of Transportation Charges -
clarification added to 4) and Notes 1 and 3
for shipments moving from or to Alaska
and intra-state Alaska
43-44
125 HTOS reference added for application of
shuttle service
53
227 Clarification added for shipments moving
from or to Alaska and intra-state Alaska
65-66
228 Note 1 removed 66
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 4 of 78
Table of Contents
Section Page
Acronyms and Abbreviations
6
Definitions
7
Introduction
12
Section 1: Rules and Regulations
14
Item 1 – Application of Tariff 15
Item 2 – Available for Future Use 15
Item 3 – Prior Rates 15
Item 4 – Weighing and Weights 16
Item 5 – Expedited Service, Exclusive Use of Vehicle or Space
Reservation for a Portion of Vehicle
18
Item 6 – Consolidation of Shipments 19
Item 7 – GSA Approved Transportation Service Providers (TSPs) 20
Items 8 – 11 – Available for Future Use 20
Item 12 – Cancellation of Tariff Pages, Items or Portions Thereof 20
Item 13 – Available for Future Use 20
Item 14 – Inspection of Articles 20
Item 15 – Available for Future Use 20
Item 16 – Fuel Policy 21
Item 17 – Storage-in-Transit (SIT) 23
Item 17-1 – Attempted Delivery to Residence from SIT 27
Item 17-2 – Notification by TSP when Status of a SIT Shipment
Changes
28
Item 18 – Governing Publications 29
Item 19 – Available for Future Use 30
Item 20 – Late Payments and Interest Penalties 30
Item 21 – Available for Future Use 30
Item 22 – Hourly Rates 31
Items 23 – 24 – Available for Future Use 31
Item 25 – Minimum Charge 31
Item 26 – Available for Future Use 31
Item 27 – Warehouse Pickup and Delivery Service 31
Item 28 – Stopoffs (Extra Pickups and Extra Deliveries) and Diversion 32
Items 29 – 31 – Available for Future Use 33
Item 32 – Prohibited and Restricted Articles 33
Item 33 – Impractical Operations and Application of Shuttle Service 34
Item 34 – Available for Future Use 35
Item 35 – Third Party Charges 35
Items 36 – 39 – Available for Future Use 37
Item 40 – Annual General Price Adjustment 37
Items 41 – 43 – Available for Future Use 38
Item 44 – Definition of Holidays 38
Item 45 – Transit Time Penalty 39
Item 46 – Collection of Freight Charges on Household Goods
Shipments Involving Loss or Destruction-in-Transit
40
Items 47 – 49 – Available for Future Use 40
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 5 of 78
Item 50 – Effective Date Governing Application of Rules, Rates and
Charges of this Tariff
40
Items 51 – 55 – Available for Future Use 40
Item 56 – Rates Based on Minimum Weight or Minimum Volume 40
Item 57 – Available for Future Use 41
Item 58 – Removal or Placement of Property From or To Inaccessible
Locations
41
Item 59 – Travel Time-Extra Driver 41
Items 60 – 99 – Available for Future Use 42
Item 100 – Classification of Articles (Commodity Description) 42
Section 2: Transportation Charges and Additional Services
43
Items 101 – 104 – Available for Future Use 45
Item 105 – Packing and Unpacking Services 45
Items 106 – 119 – Available for Future Use 48
Item 120 – Extra Labor, Special Services and Waiting Time 49
Items 121 – 124 – Available for Future Use 52
Item 125 – Shuttle Service 53
Items 126 – 129 – Available for Future Use 54
Item 130 – Light and Bulky Article Classification and Weight Additives 54
Items 131 – 134 – Available for Future Use 57
Item 135 – Origin and Destination Service Charge 57
Items 136 – 144 – Available for Future Use 58
Item 145 – Export and Import of Canadian Shipments 58
Items 146 – 174 – Available for Future Use 59
Item 175 – Overtime Loading and Unloading Service 59
Items 176 – 184 – Available for Future Use 60
Item 185 – Storage-in-Transit (SIT) 60
Items 186 – 189 – Available for Future Use 61
Item 190 – Full Value Protection Service 61
Items 191 – 199 – Available for Future Use 62
Item 200 – Transportation – Related Move Management Services 62
Items 201 – 209 – Available for Future Use 62
Item 210 – Pickup and Delivery Transportation Charges on SIT
Shipments
62
Items 211 – 218 – Available for Future Use 64
Item 219 – TSP Supervisory Personnel 64
Items 220 – 224 – Available for Future Use 64
Item 225 – Pickup and Delivery Service Applicable to Third Party and
Self-Storage Warehouses
64
Item 226 – Available for Future Use 65
Item 227 – Alaska Shipments 65
Item 228 – Shorthaul Factor 66
Appendix A – How to Use this Tariff
67
Appendix B – Baseline Rate Tariff Files (Refer to the Microsoft Excel
Workbook at
http://www.gsa.gov/portal/content/103864)
78
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 6 of 78
Acronyms and Abbreviations
BL Bill of Lading SDF Storage-in-Transit Discount Factor
BLH Base Linehaul Charge SIT Storage-in-Transit
BLIO Bill of Lading Issuing Officer Tariff GSA500A Tariff
CHAMP Centralized Household Goods Traffic
Management Program
TSP Transportation Service Provider
Cu. Ft. Cubic Feet UAB Unaccompanied Air Baggage
CWT Hundredweight U.S. United States
DLF Destination Linehaul Factor USPS United States Postal Service
DOE U.S. Department of Energy
DSC Destination Service Charge
ERRC Employee Relocation Resource Center
FTR Federal Travel Regulation
GBL Government Bill of Lading
GPA General Price Adjustment
GSA General Services Administration
GSA500A General Services Administration
Domestic 500A Tariff
HHG Household Goods
HTOS Household Goods Tender of Service
LDF Linehaul Discount Factor
LH Linehaul Charges
MMS Move Management Services
MOA Memorandum of Agreement
NADA National Automobile Dealers
Association
OLF Origin Linehaul Factor
OSC Origin Service Charge
PBP&E Professional Books, Papers &
Equipment
POD Point Of Debarkation
POE Point Of Embarkation
POV Privately Owned Vehicles
RFO Request For Offers
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 7 of 78
Definitions
A
Advanced Charges (Third Party Charges) – A charge advanced by the TSP for services
of others (companies not owned by the TSP or its Agent or their personnel, drivers or
crew) engaged at the request of the Bill of Lading Issuing Officer, or required by
Federal, State or local law.
Agency – The party responsible for the payment of the Bill of Lading, usually the
employer of the Owner. Any reference in this Tariff made to “Agency” will be
understood to mean Federal shipping agency, Federal ordering agency, Federal civilian
agency or Federal agency.
Agent A business firm, corporation, or individual acting for or on behalf of a TSP. A
bona fide agent of a personal property TSP, as distinguished from a broker, is a person
who, or business enterprise which, represents and acts for a TSP and performs its
duties under the direction of the TSP pursuant to a pre-existing agreement with the TSP
providing for a continuing relationship between the two.
Article – See Item.
B
Base Linehaul Charge (BLH) The charge element for the transportation of a
shipment is based on the total weight of the shipment from origin address as
identified on the Bill of Lading to the destination address as identified on the Bill of
Lading, through any stops along the way (refer to Item 28).
Bill of Lading (BL) An accountable shipping document used for the acquisition of
authorized transportation and related services from commercial TSPs for the movement
of HHG shipments under this Tariff. (Refer to Federal Management Regulation (FMR)
Part 117 (41 CFR Part 102-117) for GBL terms and conditions for all Government
shipments moving under this Tariff.)
Bill of Lading Issuing Officer (BLIO) The individual or his/her designated
representative within the shipping or receiving Agency responsible for household goods
traffic management functions.
Bonded Warehouse A storage facility authorized by the Customs authority where
imported goods are stored prior to customs duties and taxes being paid.
C
Calendar Days Consecutive days of the week, Sunday through Saturday, without
regard to Federal, state, and overseas, locally observed holidays.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 8 of 78
Certified Scale – Means any scale inspected and certified by an authorized scale
inspection and licensing authority, and designed for weighing motor vehicles, including
trailers or semi-trailers not attached to a tractor, or designed as a platform or warehouse
type scale.
Code C: Domestic Household Goods Movement of Household Goods in a Container
from origin residence to destination residence. When specifically requested by the
Agency, the movement of a domestic household goods shipment in a Container
(supplied by the TSP) from origin to destination. Use of commercial best practice
containers is authorized. Shipments must always be containerized, will never be Owner
packed and cannot be left unsecured or outdoors. Containerization must be completed
at the Owner’s residence unless the BLIO authorizes, in writing, containerization at
TSP/Agent warehouse. As with all shipments moved under CHAMP and this Tariff,
responsibility for the shipment remains with the TSP to whom the Bill of Lading
was issued.
Code D: Domestic Household Goods Movement of Household Goods in a Motor Van
or Container from origin residence to destination residence. The actual mode of service
is at the discretion of the TSP. TSPs must advise the BLIO of their intent to
containerize a shipment. When the TSP elects to containerize the shipment at their
discretion, it will be at no additional cost to the Agency. As with all shipments moved
under CHAMP and this Tariff, responsibility for the shipment remains with the
TSP to whom the Bill of Lading was issued.
Cube – A measure of the volume of an item.
D
Designated Representative A person(s) authorized by the Owner to act on his/her
behalf or a person(s) authorized by the BLIO to act on his/her behalf.
Destination Linehaul Factor (DLF) An additional linehaul component that accounts for
varying transportation costs associated with each destination Service Area as based on
the destination address as identified on the Bill of Lading.
Destination Service Charge (DSC) Includes elevator service, stair and excess
distance carries, and the additional transportation charge (ATC). Applies on a
hundredweight basis for each destination Service Area based on the destination
address as identified on the Bill of Lading to compensate the TSP for handling and
servicing the shipment at each location.
Domestic Transportation The movement of a relocated Government employee’s HHG
between points in the United States (U.S.) (including the District of Columbia and
Alaska but excluding Hawaii) and between points in the U.S. (including the District of
Columbia and Alaska but excluding Hawaii) and points in Canada.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 9 of 78
E
Extended Storage – Service for long-term storage, other than storage-in-transit, of
personal property at the Owner’s or Government's expense. Also known as permanent
storage or non-temporary storage.
G
General Services Administration (GSA) – The Agency responsible for the administration
of this Tariff and the Centralized Household Goods Traffic Management Program
(CHAMP).
H
Household Goods (HHG) The personal effects of Government employees’ and their
dependants (Refer to Item 100).
Household Goods Tender of Service (HTOS) The HTOS is the document governing
the requirements of the GSA’s CHAMP.
Hundredweight (cwt) – A pricing unit used in transportation equal to 100 pounds.
I
In Bond Goods on which a duty is due are “in bond” when placed in the custody of a
government or bonded warehouse or are moving by a bonded carrier. Bonding
guarantees that the duty will be paid.
Item (Or Article) The terms "item" and "article" used in this Tariff shall be
interchangeable. Each shipping piece or package and the contents thereof shall
constitute one item. Any item taken apart or knocked down for handling or loading shall
constitute one item.
L
Linehaul Charges (LH) The charges associated with the loading, transporting, and
unloading of a shipment.
Linehaul/Transportation Discount Factor (LDF) The inverse of the percentage filed by
the TSP for linehaul/transportation used to calculate linehaul associated charges (1.00 –
filed % = LDF).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 10 of 78
O
Origin Linehaul Factor (OLF) An additional linehaul component that accounts for
varying transportation costs associated with each origin Service Area as based on the
origin address identified on the Bill of Lading.
Origin Service Charge (OSC) Includes elevator service, stair and excess distance
carries, and the additional transportation charge (ATC). Applies on a hundredweight
basis for each Origin Service Area as based on the origin address as identified on the
Bill of Lading to compensate the TSP for handling and servicing the shipment at each
location.
Owner – Shall include the person whose property is being shipped and whose name the
property is stored under, the person who is entitled to a shipment at Agency expense,
even if that person does not have formal legal title to all of the goods that are shipped,
the Owner’s designated representative, or, in the case of a deceased Owner, the
survivors or estate of the Owner.
P
Port of Embarkation/Debarkation (POE/POD) – Includes dock, wharf, pier, berth at
which cargo is loaded aboard ship or is discharged from ship, including the TSP's port
terminal facility or warehouse serving the port.
Privately Owned Vehicles (POV) – Any motor vehicle owned by, or on a long-term lease
(twelve (12) or more months) to, an employee or that employee’s dependent for the
primary purpose of providing personal transportation. (Refer to the Federal Travel
Regulation (FTR) (41 CFR Part 302) for complete details.)
S
Shipment – A single load of household goods, Unaccompanied Air Baggage or a
Privately Owned Vehicle consigned to a TSP for movement from origin to destination on
a single set of shipment documents.
Shorthaul Factor (SH) An additional linehaul component for shipments moving 800
miles or less (via all modes combined).
Storage-in-Transit (SIT) Temporary storage of a HHG shipment placed in a
warehouse facility, other than extended storage, incidental to final delivery.
SIT Discount Factor (SDF) The inverse of the percentage filed by the TSP for SIT
used to calculate SIT associated charges (1.00 – filed % = SDF).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 11 of 78
T
Transportation Service Provider (TSP) This term refers to a household goods carrier
or forwarder and means a firm engaged in the transportation, for compensation or hire,
of used household goods by means of motor vehicles being used in the transportation.
TSPs possess the appropriate Federal and State operating authorities for the routes
they serve. This term includes all of the TSP’s agents and carriers it employs to
perform the required services. TSPs must be approved in CHAMP.
U
Unaccompanied Air Baggage (UAB) The necessary personal items that are taken to
an Owner’s new duty station before his/her shipment of household goods arrives. The
determination of items considered as UAB is at the discretion of each Agency. Where
gross weight of a UAB shipment exceeds its volume weight, the TSP must charge for
gross weight.
W
Waterhaul (WH) An additional weight based transportation component that takes into
account the varying transportation costs associated with shipments to/from Alaska via
motor-water-motor mode (does not apply to Intra-State Alaska).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 12 of 78
Introduction
The General Services Administration’s Domestic 500A (GSA500A) Tariff (Tariff) serves
as the principal domestic Tariff that governs the transportation of household goods
(HHG), personal effects, property and other similarly defined articles between points in
the United States (U.S.) (including the District of Columbia and Alaska but excluding
Hawaii) and between points in the U.S. (including District of Columbia and Alaska but
excluding Hawaii) and points in Canada for the account of the U.S. Government GSA
in accordance with the terms and conditions of GSA’s Centralized Household Goods
Traffic Management Program (CHAMP). This Tariff is published and maintained by
GSA. It contains two components: 1) the Tariff rules, regulations and governing
provisions as published in this electronic document, and 2) a Microsoft Excel Workbook
shown in the Baseline Rate Tariff Files (Appendix B), listing the applicable baseline
rates and charges applicable for transportation and accessorial (additional) services.
References to this Tariff include both components.
GSA does not endorse any 3
rd
party software or products that utilize information or data
found in either this Tariff and/or Appendix B to compute shipment costs. GSA is not
responsible for any discrepancies between such 3
rd
party software or products and
those contained in this Tariff and/or Appendix B. Only the rates, charges and provisions
provided by GSA will be the final authority for payment.
Distance-based rates and charges between points in the U.S. are determined by
PC*Miler issued by ALK Technologies, Inc. based on the applicable 5-digit postal zip
codes obtained from the National 5-Digit Zip Code and Post Office Directory issued by
the United States Postal Service (USPS). However, for shipments with an origin and/or
destination within Canada, mileage distances will be determined by the Rand McNally
Mileage Guide 19, in lieu of ALK Technologies, Inc.
To simplify the application of charges, this Tariff incorporates many of the commonly
applied individual Additional Services charges into a single Origin/Destination Service
Charge that applies in addition to the transportation charges. The Service Areas and
their associated Services Cost Schedules and other non-mileage based rates and
charges for services performed at points in the U.S. are determined based on the
applicable 3-digit postal zip code issued by the USPS. Services performed at points
in Canada are based on a single cost schedule for all points in Canada.
The shipment charges are based on the shipment weight, the distance the shipment is
transported and the additional services provided at each location. To determine the
distance, first, use the 5-digit postal zip code applicable at the points of origin and
destination to determine the mileage between the two points. Second, use the 3-digit
postal zip code to determine the appropriate origin and destination Service Areas and
their associated Services Cost Schedules to determine the rates and charges applicable
for additional services performed at each location.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 13 of 78
Transportation Charges
(Refer to Section 2 for Application of Transportation Charges)
The transportation charges in this Tariff include one shipment loading at the point of
origin, vehicle transportation to the point of destination and shipment unloading at
destination. Transportation charges do not include the additional services listed in
Section 1 and 2 of this Tariff.
Transportation charges named apply for the transportation of HHGs:
1. Between points in the U.S. (including the District of Columbia and Alaska but
excluding Hawaii); and
2. Between points in the U.S. (including District of Columbia and Alaska but
excluding Hawaii) and points in Canada.
Unless otherwise specifically provided in this Tariff, all rules, rates and charges in effect
on the date the shipment is picked up shall apply. In addition, any transportation and
storage discounts that apply are based on the date the shipment is picked up, unless
otherwise specifically provided in this Tariff.
Additional Services
(Refer to Section 2 for Application of Additional Services)
Additional Services rates and charges apply for services that are requested by the Bill of
Lading Issuing Officer (BLIO) as necessary to complete the shipment. Appendix B of
this Tariff names the applicable Additional Services rates and charges.
Limitation of Action
All claims and actions at law by the issuing Transportation Service Provider for recovery
of its charges on shipments subject to the provisions of this Tariff will be filed in
accordance with 49 U.S.C. Sec. 14705.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 14 of 78
Section 1: Rules and Regulations
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 15 of 78
Item 1
Application of Tariff
1. This Tariff applies for the transportation of household goods (HHG) shipments
between all points in the United States (U.S.) (including the District of Columbia and
Alaska but excluding Hawaii) and between points in the U.S. (including District of
Columbia and Alaska but excluding Hawaii) and points in Canada transported under the
General Services Administration’s (GSA’s) Centralized Household Goods Traffic
Management Program (CHAMP). This Tariff has no application for shipments that
are not transported under GSA’s CHAMP program.
This Tariff is published and made available to all users. It contains two components: 1)
the Tariff rules, regulations and governing provisions as published in this electronic
document, and 2) a Microsoft Excel Workbook shown in the Baseline Rate Tariff Files,
Appendix B (Appendix B), listing the applicable baseline rates and charges applicable
for transportation and accessorial (additional) services. References to this Tariff include
both components.
2. In submitting a rate offer(s), the Transportation Service Provider (TSP) represents to
the Federal Government that services shall be performed in accordance with the rules
and regulations of this Tariff, the applicable GSA Household Goods Tender of Service
(HTOS) and applicable GSA Request for Offers (RFO), each as amended or
superseded. By submitting a rate offer, the TSP also affirms that it possesses the
required Operating Authority to transport HHG shipments from, to or between places set
forth in the TSPs individual rate offer(s). The GSA’s Employee Relocation Resource
Center (ERRC) reserves the right to place in temporary non-use or to revoke any TSP’s
participation in CHAMP, to include all or some accepted rate offers, if found to have filed
a rate offer(s) in a location in which they do not possess the appropriate authority.
Item 2
Available for Future Use
Item 3
Prior Rates
For rates in effect prior to the effective date of the implementation of this Tariff, please
refer to the GSA Government Rate Tender Number GSA01, supplements and reissues
thereto. Items not brought forward, revised or renumbered are hereby cancelled and
designated as Available for Future Use.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 16 of 78
Item 4
Weighing and Weights
1. TSPs transporting shipments shall determine the weight of each shipment
transported prior to the assessment of any charges depending on the shipment weight.
Except as otherwise provided in this Item, the weight shall be obtained on a scale
meeting the definition of a certified scale as provided in 49 CFR 375.103.
2. Weighing Procedure
a. Except as otherwise provided in this Item, the weight of each shipment shall be
obtained by determining the net weight the difference between the tare weight of the
vehicle on which the shipment is to be loaded prior to the loading and the gross weight
of this same vehicle after the shipment is loaded; or, the difference between the gross
weight of the vehicle with the shipment loaded and the tare weight of the same vehicle
after the shipment is unloaded.
b. At the time of both weighings the vehicle shall have installed or loaded all pads,
dollies, hand trucks, ramps and other equipment required in the transportation of such
shipments. Neither the driver nor any other persons shall be on the vehicle at the time
of either weighing unless the scale facility where the weighing occurs requires that the
driver remain on the vehicle. In those instances, the driver must remain on the vehicle
during all weighings of the shipment.
c. The fuel tanks on the vehicle shall be full at the time of each weighing or, in the
alternative, no fuel may be added between the two weighings when the tare weighing is
the first weighing performed.
d. The trailer of a tractor-trailer vehicle combination may be detached from the
tractor and the trailer weighed separately at each weighing providing the length of the
scale platform is adequate to accommodate and support the entire trailer at one time.
e. Containerized shipments or shipments weighing 1,000 pounds or less, may be
weighed on a certified platform or warehouse scale prior to loading for transportation or
subsequent to unloading. The net weight of shipments transported in containers shall
be the difference between the tare weight of the container, including all pads, blocking
and bracing used or to be used in the transportation of the shipment and the gross
weight of the container with the shipments loaded therein (49 CFR 375.509(d)).
f. The Owner (or his/her designated representative) or the Bill of Lading Issuing
Officer (BLIO) (or his/her designated representative) shall have the right to observe all
weighings of the shipment. If requested by the Owner or the BLIO, the TSP must
advise said party of the time and specific location where each weighing will be
performed and must give that party a reasonable opportunity to be present to observe
the weighing or reweighing. Waiver of the opportunity to observe any weighing or
reweighing does not affect any right of the Owner or the Agency under applicable
regulations or otherwise.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 17 of 78
g. TSPs may substitute manufacturer’s weight for automobiles, trucks, vans,
motorcycles, campers and boats in lieu of obtaining separate weight tickets on these
articles whenever such articles are included within a shipment. Manufacturer’s weight
will be obtained from either the Branham Automobile Reference Book, the National
Automobile Dealers Association (N.A.D.A.) Official Used Car Guide (the “Guide”), or
from other appropriate reference sources of manufacturer’s weight or the Owner may
provide the TSP with copies of manufacturer’s documents evidencing the weight of the
article included in the shipment, unless otherwise weighed as part of the gross weight of
the shipment.
h. Professional Books, Papers and Equipment (PBP&E) shall be weighed
separately on a platform or other type scales. Where an adequate scale is unavailable,
a constructive weight of 7 pounds per cubic foot will apply for approved PBP&E.
3. Weight Tickets
a. TSP shall obtain a separate weight ticket for each weighing required under this
Item except when both weighings are performed on the same scale, one weight ticket
may be used to record both weighings. Every weight ticket must be signed by the
weigh master performing the weighing and must contain the following information:
1) The complete name and location of the scale;
2) The date each shipment was weighed;
3) Identification of the weight entries (tare, gross, and/or net weights);
4) Company or TSP identification of the vehicle;
5) Owner’s last name as it appears on the Bill of Lading; and
6) The TSP’s shipment registration or Bill of Lading number.
b. The original weight ticket or tickets relating to the determination of the weight of a
shipment must be retained by the TSP as part of the file on the shipment. All invoices
presented to collect any shipment charges dependent on the weight transported must
be accompanied by true copies of all weight tickets obtained in the determination of the
shipment weight. This also applies to weight tickets to support reweighs as identified in
Paragraph 4 of this Item.
4. Reweighing of Shipments
a. TSPs, upon request of the Owner or the BLIO, must accomplish requested
reweighs prior to the actual commencement of unloading the shipment for delivery or
into storage. TSP must inform the Owner and BLIO of the reweigh and allow either
party the opportunity to witness the reweigh. Waiver of the opportunity to observe any
weighing or reweighing does not affect any right of the Owner or Agency under these
regulations or otherwise. Reweighing of the shipment shall be performed on a scale
different from the one on which the original weighing occurred.
b. When the initial weighing of a shipment results in a weight which exceeds 18,000
pounds, the TSP MUST reweigh the shipment prior to the actual commencement of
unloading the shipment for delivery to residence or into storage. If a reweigh is not
performed, the TSP MAY NOT invoice for more than 18,000 pounds.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 18 of 78
c. When a shipment is reweighed in accordance with Paragraph 4.a. or b. of this
Item, the lower of the two net scale weights shall be used for determining the applicable
charges and copies of both sets of weight tickets must be submitted to the Agency
responsible for the payment of the charges prior to invoicing for charges.
d. The TSP may bill the Agency for the cost of the reweigh scale charge but no
reweigh service charge will apply.
Item 5
Expedited Service, Exclusive Use of Vehicle or Space Reservation for
a Portion of Vehicle
When the BLIO or Agency orders a specific vehicle service, i.e., Expedited Service,
Exclusive Use of Vehicle or Space Reservation for a Portion of Vehicle, the TSP will
provide the service in accordance with the provisions below:
1. Expedited Service:
a. Expedited Service as used herein means tendering delivery of a shipment of less
than 5,000 pounds on or before a specified date.
b. Expedited Service is subject to the availability of equipment for a particular
service desired. An Agency may obtain expedited service on a shipment of less than
5,000 pounds and transportation charges shall be computed on the basis of 5,000
pounds and Tariff rates applicable to 5,000 pounds. The TSP shall not be required to
provide Exclusive Use of Vehicle under this Paragraph. For exclusive use of vehicle,
refer to Paragraph 2 of this Item.
Bill of Lading to be marked or stamped:
( ) EXPEDITED SERVICE ORDERED BY AGENCY
DELIVER ON OR BEFORE ________________________________
c. Except in case of the fault of the Owner, BLIO or Agency, in the event the
shipment is not tendered for delivery on or before the delivery date, this Item shall not
apply. In such case, the charges for the shipment shall be subject to all other applicable
rules and provisions of this Tariff.
2. Exclusive Use of a Vehicle:
a. Subject to the availability of equipment, the BLIO or Agency may order Exclusive
Use of a Vehicle of specific cubic capacity, for transportation of a shipment.
Transportation charges shall be based on actual weight subject to minimum charges as
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 19 of 78
follows:
1) If the capacity of vehicle ordered is 1,400 cu.ft. or less, the minimum
charge shall be based on 9,800 pounds.
2) If the capacity of vehicle ordered is in excess of 1,400 cu. ft., the minimum
charge shall be based on 7 pounds per cubic foot of total vehicle space ordered.
b. If at time of loading such shipment, the TSP does not have available a vehicle of
capacity ordered, the TSP may substitute a vehicle or vehicles of an equivalent or
greater capacity. Transportation charges and minimum therefore shall be the same as
would apply had the TSP furnished a vehicle of the capacity ordered.
Bill of Lading to be marked or stamped:
( ) EXCLUSIVE USE OF A ________________ CU.FT. VEHICLE ORDERED
3. Space Reservation for Portion of Vehicle:
Subject to availability of equipment, the BLIO or Agency may reserve a portion of the
capacity of a vehicle by ordering a specific quantity of space and accepting
transportation charges based on the actual weight of the shipment subject to the
minimum weights as follows:
300 cu.ft. or less 2,100 Pounds
More than 300 cu. ft. 700 Pounds per each 100 cu. ft. or fraction thereof
ordered
Bill of Lading to be marked or stamped:
( ) SPACE RESERVATON __________________ CU.FT. ORDERED
Item 6
Consolidation of Shipments
The term “shipment” means property tendered by one Agency, and accepted by the
TSP for loading the same day or consecutive days, at one place or origin (except as
otherwise provided in Item 28), for one Owner, at one destination (except as otherwise
provided in Item 28), and covered by one Bill of Lading. The name of only one Agency
and one Owner shall appear on the Bill of Lading, but the Bill of Lading may also specify
the name of a party (or more than one party when Item 28 is applicable) to notify of the
arrival of the shipment at destination(s). (Refer to Item 17 for computation of charges
on a portion of a shipment stored in transit.)
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 20 of 78
Item 7
GSA Approved Transportation Service Providers (TSPs)
TSPs participating in this Tariff must be approved to participate in GSA’s CHAMP.
Refer to Approval Requirements for additional information.
Items 8 – 11
Available for Future Use
Item 12
Cancellation of Tariff Pages, Items or Portions Thereof
Normally, this Tariff will be updated and revised on an annual basis by the reissue of the
publication. If it becomes necessary in the opinion of GSA to issue interim updates or
revisions, the updates and revisions will be accomplished by issuing a Supplement(s) to
the Tariff. The provisions of any Supplement(s) issued, which amend or cancel portions
of the Tariff, will be incorporated into the next subsequent annual reissue of the Tariff.
Item 13
Available for Future Use
Item 14
Inspection of Articles
1. When the TSP or its agent believes it necessary that the contents of packages be
inspected, they shall make such inspection, cause it to be made, or require other
sufficient evidence to determine the condition and contents of the property.
2. TSP will not accept the following:
a. Property which by its inherent nature is liable to impregnate, contaminate or
otherwise cause damage to other property or equipment.
b. Articles which cannot be taken from or delivered to the premises without damage
to the articles or the premises.
Item 15
Available for Future Use
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 21 of 78
Item 16
Fuel Policy
1. Except as specified below, the amount of the Fuel Surcharge to apply will be
calculated (as provided herein) based on the distance between the origin address as
identified on the Bill of Lading and the destination address as identified on the Bill of
Lading, and if applicable, the distance between the Storage-in-Transit (SIT) facility and
the shipment origin as identified on the Bill of Lading (when SIT is performed at origin)
or the distance between the SIT facility and the shipment destination address as
identified on the Bill of Lading (when SIT is performed at destination) as determined by
using the governing distance guide(s) identified in Item 18.
a. The provisions of this Item shall apply on any applicable transportation
segment transported by truck between points in the U.S. (including the District of
Columbia and Alaska but excluding Hawaii) and between points in the U. S. (including
the District of Columbia and Alaska but excluding Hawaii) and Canada (excluding
mileage traversed through Canada on shipments traveling between Alaska and the
Lower 48 states via all-motor service) (refer to NOTE 1).
b. The amount of the Fuel Surcharge will be based on the mileage specified by ALK
Technologies, Inc. However, for shipments originating from or destined to points in
Canada, the amount of the Fuel Surcharge will be based on the mileage specified by
Rand McNally (refer to Item 18).
c. For shipments originating in or destined to other international points, the amount
of the Fuel Surcharge will be calculated as provided in Paragraph 1 of this Item based
on the distance between the port of embarkation or debarkation and the origin or
destination of the shipment within the U.S.
2. The “national U.S. average” price per gallon of diesel fuel will be determined based
on the price stated by the U. S. Department of Energy (DOE), U. S. Energy Information
Administration’s (EIA’s) survey of “Retail On-Highway Diesel Prices on the first Monday
of each calendar month.” This price will be obtained by calling the DOE Fuel Hot Line
at 202-586-6966 or via the DOE website at:
http://www.eia.gov/petroleum/gasdiesel/
3. If the first Monday of the calendar month is a Federal holiday, the price will be
determined based on the stated DOE price that is available on the next subsequent
business day.
4. The applicable Fuel Surcharge will be subject to the adjustment each month as
provided in Paragraphs 2 and 3 of this Item and the applicable diesel fuel price obtained
from the DOE will apply on the fifteenth (15
th
) day of the same month. The Fuel
Surcharge will apply for shipments loaded beginning on the 15
th
day of the month and
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 22 of 78
remain in effect through the 14
th
day of the following month.
For example, if the reported price of self-service diesel fuel determined on Monday,
June 4
th
is $3.499 per gallon, the Fuel Surcharge based on that price would apply for
shipments loaded as of June 15
th
through July 14
th
. Then, if the reported price of
diesel fuel on Monday, July 2
nd
increased to $3.699 per gallon, the Fuel Surcharge
based on the new amount would apply for shipments loaded as of July 15
th
through
August 14
th
.
5. The amount of the Fuel Surcharge to apply will be calculated based on the per
gallon price of diesel fuel, determined as provided herein, that exceeds $2.999 per
gallon multiplied by the billable distance (miles) and factored by the miles-per-gallon
amount under the following formula:
Total Billable Miles DIVIDED by 5.0 Miles-Per-Gallon MULTIPLIED BY
An amount equal to the DOE National U.S. Average Diesel Fuel Price LESS $2.999
EQUALS the amount of the Fuel Surcharge to apply.
Example:
Miles: 750 750/5 = 150 gallons
DOE Fuel: $4.595 $4.595 – 2.999 = 1.59
Fuel Surcharge: 150 x $1.59 = $238.50
6. To eliminate rounding issues, calculations will be truncated at 2 decimals for the
gallons consumed, the difference in the cost of fuel, and the calculation of the charge.
No rounding up or down will take place in determining the calculation.
Examples:
Gallons Consumed
1194 miles 1194/5 = 238.80 238.80 will be used
Fuel Cost
DOE price $4.711 $4.711 - $2.999 = $1.712 $1.71 will be used
Calculation
$1.71 X 238.80 = $408.348 $408.34 will be used
7. Notwithstanding any other provisions of this Tariff, the Fuel Surcharge as identified
in this Item WILL APPLY on SIT shipments when such shipments are delivered to or
removed from the SIT location during the period that a Fuel Surcharge was in effect. At
the time of billing, the TSP must provide documentation of the distance between the SIT
facility and the shipment origin as identified on the Bill of Lading (for SIT at origin) or the
distance between the SIT facility and the shipment destination as identified on
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 23 of 78
the Bill of Lading (for SIT at destination), using the billable mileage as identified in the
appropriate distance/mileage guide as identified in Item 18. The TSP must also provide
documentation identifying the date of the pickup to SIT or the date of the delivery out of
SIT.
NOTE 1: Shipments to/from Alaska are only authorized a Fuel Surcharge for the
portion driven in Alaska if they are picked up/delivered over 50 miles from the named
Alaskan points. Shipments from/to Fairbanks, Alaska are not authorized additional
transportation charges between Anchorage, Alaska and Fairbanks, Alaska and TSPs
are not authorized a Fuel Surcharge when the shipment is picked up/delivered 50 miles
or less from Fairbanks, Alaska. For these shipments, the waterhaul charge includes
transportation between Tacoma, Washington and Fairbanks, Alaska. Shipments that
are picked up/delivered over 50 miles from the nearest named Alaskan point are
authorized a Fuel Surcharge if applicable.
NOTE 2: If a Privately Owned Vehicle (POV) is transported on the same truck with the
household goods, the TSP will not be entitled to charge a separate Fuel Surcharge for
the POV. If the POV is not going to be transported with the household goods, then prior
to the commencement of loading, the TSP must notify the Agency responsible for
payment of the charges that a separate Fuel Surcharge may be required and written
approval from the Agency must be obtained. If the POV is transported via a car hauler
and the car hauler charges a Fuel Surcharge, that Fuel Surcharge can be passed
through to the Agency as a separate line item. The TSP must provide a copy of the
original bill to the Agency for reimbursement. If the POV is transported via a separate
household goods truck/trailer, the TSP may calculate a Fuel Surcharge using the
standard procedures identified in this Item.
NOTE 3: In the event the shipment is transported from origin to port or port to
destination on an ocean line through Bill of Lading, the TSP is not entitled to a Fuel
Surcharge in accordance with this Item and can only pass through any fuel surcharge
amount that may be generated from the ocean line. The TSP must provide a copy of the
original bill to the Agency for reimbursement.
Item 17
Storage-in-Transit (SIT)
1. Storage-In-Transit (SIT) of property covered by this Tariff is the holding of the
shipment or portion thereof in the facilities or warehouse used for storage by the TSP or
its agent pending further transportation and will be effected only at specific request of
the BLIO and as shown on the Bill of Lading or under the conditions specified in
Paragraph 15 of this Item. The facilities or warehouses used by the TSP or its agent for
SIT shall be commercial facilities or warehouses used by the TSP or its agent in the
normal course of business for receipt and storage of household goods awaiting further
transportation. Unless approved by the BLIO in writing, the use of trailers, vans, public
warehouses and self-storage units is prohibited.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 24 of 78
2. The TSP must provide SIT at destination unless SIT at origin is specified on the Bill
of Lading or authorized in writing by the BLIO. Shipments shall not be placed in SIT at
a location in excess of fifty (50) miles from the destination address as identified on the
Bill of Lading (or origin address as identified on the Bill of Lading if SIT at origin is
specified on the Bill of Lading or approved in writing by the BLIO) and shall be at the
TSPs’ or agent’s nearest available SIT facility or warehouse to the destination address
as identified on the Bill of Lading unless otherwise specified on the Bill of Lading or
authorized by the BLIO in writing. Placing a shipment in SIT does not constitute a
delivery or completion of service. Delivery of the shipment to the final destination and
completion of destination services shall be performed after the goods are removed from
SIT as part of the through service.
3. All SIT and related charges shall be based on the destination address as identified
on the Bill of Lading (or origin address as identified on the Bill of Lading if SIT at origin is
specified on the Bill of Lading or approved in writing by the BLIO) without regard to the
actual storage location.
4. A shipment or portion thereof may be placed in SIT one or more times for an
aggregate period not to exceed 150 days. When not removed from SIT at midnight of
the 150
th
day, liability of the TSP shall terminate after such time, the interstate or
intrastate character of the shipment or portion thereof shall cease, the warehouse
location shall be considered the destination of the property, the warehouseman shall
become the agent for the Owner, the property shall then be subject to the rules,
regulations and charges of the warehouseman and the Owner shall be responsible for
all future storage charges (refer to Item 17-2).
5. When SIT is at origin (as either specified on the Bill of Lading or with written
approval of the BLIO), charges may be billed after SIT is effected as follows:
a. Transportation charges between the origin address as identified on the Bill of
Lading and warehouse location where SIT is effected (refer to Item 210).
b. Storage charges due at time of billing.
c. Charges for additional services, third party charges and other lawful charges.
6. When SIT is at other than origin, charges must be billed at the time SIT is effected,
as follows:
a. Transportation charges between the origin address as identified on the Bill of
Lading and the destination as identified on the Bill of Lading, regardless of where the
shipment is actually stored.
b. At the time of billing under this Paragraph, storage charges due the TSP may be
billed. Storage charges for subsequent days of storage that property remains in SIT
may be billed as they become due.
c. Charges for additional services, third party charges and other lawful charges.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 25 of 78
7. Delivery of shipments to residence from SIT at origin, en route or at destination will
be made on the date requested, if possible. If the TSP is unable to perform delivery on
that date, every effort will be made to deliver as soon as possible subject to the
following:
a. If shipment is not removed from storage by the 5
th
working day (excluding
Saturday, Sunday and Holidays) after the requested delivery date(s), storage charges
will cease to accrue after such date.
b. If shipment is removed from storage prior to the 5
th
working day after the
requested delivery date(s), storage charges will cease to accrue the day the shipment is
removed.
8. The transportation charges to apply on a shipment when only a portion of a
shipment is stored in transit en route to destination will be the applicable transportation
rate based on the total weight of the entire shipment, for total distance between pickup
and delivery as identified by the origin and destination addresses specified on the Bill of
Lading, plus additional service charges applicable to each portion of the shipment, as
applicable. The total charges for any picked-up and/or delivered portions shall apply
from the point of origin to destination address as identified on the Bill of Lading
regardless of the storage locations.
9. The transportation charges to apply on a portion of a SIT shipment delivered from
storage location to destination will be the applicable transportation rate based on the
actual weight of such portion, subject to the minimum weights provided in this Tariff and
Paragraph 13.
10. On property consigned to SIT where an overflow of property requires a split
shipment delivered to the storage location on different dates, the charges for such
property shall be as follows:
a. Transportation charges from initial point of pickup to delivery address as
identified on the Bill of Lading based on the combined weight of the property stored in
transit and computation of transportation charges will be as provided herein.
b. Storage charges in effect on the date of initial pickup will be assessed separately
on each portion of shipment stored in transit, except the 1,000 minimum weight will
apply to the combined weight of property stored in transit. Storage will be rated
separately for each portion added, subject to the provisions of this Item and Item 185.
c. All subsequent charges will be based on the combined weight of the property
stored in transit.
11. When the BLIO provides notice to the TSP that the destination has changed from
the original Bill of Lading, such change must be recorded on the Bill of Lading
(Correction Notice) and a copy provided to the TSP. When the interstate character of
the shipment is terminated at the storage location before expiration of the time limit
specified in Paragraph 4 of this Item, transportation and other lawful charges shall apply
per Paragraph 5 or 6 of this Item, whichever is applicable.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 26 of 78
12. When household goods have been placed into SIT at the TSP’s or agent’s storage
location, both the TSP and the warehouseman must have in their possession records
showing the following:
a. An itemized list of the property with the Bill of Lading number noted thereon.
b. The shipment’s point of origin and destination.
c. The condition of each article when received at and forwarded from the storage
location.
d. The dates when all charges, advances or payments were made or received.
e. Dates property was delivered to and forwarded from the storage location.
13. During the SIT period, the Owner may withdraw a portion of the property. When the
selection of items requires un-stacking and/or re-stacking of the shipment or a portion of
the shipment, charges for such handling shall be assessed in accordance with Item 120.
Charges for transportation furnished, if any, for the portion selected for delivery shall be
assessed on same basis as would apply to that portion as an individual shipment. With
reference to the portion of the shipment, which remains at the storage location, the
BLIO may elect in writing to terminate the SIT service and place the remaining property
in storage with the warehouseman in possession, in which event the storage location
will be considered the destination of the property. If the Owner elects to have the
remaining portion remain in SIT, the following shall be applicable:
a. Storage charges shall continue to apply on the weight of remainder of the
property.
b. Charges for transportation furnished, if any, for the delivery of the remainder of
the property shall be assessed on the same basis as would apply to that portion as an
individual shipment.
14. During the SIT period, the Owner, if approved in writing by the BLIO, may add
property to that already in SIT. Charges for such property added shall be as follows:
a. Transportation charges on the addition apply from the initial point of pickup and
warehouse location.
b. Storage charges as provided in Item 185 will apply on the addition, subject to a
1,000 pound minimum charge.
c. All subsequent charges including SIT will be based on the total weight of the
combined property.
15. If delivery cannot be made at the address specified on the Bill of Lading because of
impractical operation as defined in Item 33, or for any reason other than the fault of the
TSP, and neither the Owner or BLIO designates another address at which delivery can
be made, TSP will place the property in SIT pursuant to the provisions of this Item and
the BLIO must be promptly notified accordingly.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 27 of 78
16. When property is placed in SIT, the TSPs limitations on liability also apply to the
party in possession of the property.
Refer to Item 210 for the Application of SIT Pickup and Delivery Transportation
Charges
NOTE 1: When property is placed in SIT in segments on different dates, the
transportation rates and additional service charges in effect on the date of the pick-up of
the initial shipment will apply to each property segment placed in SIT.
NOTE 2: When property is removed from SIT and extra pick-ups are ordered, the
transportation rates and additional service charges in effect on the date of the pick-up of
the initial shipment will apply based on the weight of the property removed from SIT or
constituting the extra pick-up.
NOTE 3: Each portion of the shipment will be rated at the applicable rate in effect on
the date of the pickup of the initial shipment, based on the total weight of the entire
shipment.
NOTE 4: Refer to Item 17-2 for provisions governing Notification by TSP When Status
of a SIT Shipment Changes.
Item 17-1
Attempted Delivery to Residence from SIT
(17-1A) – Attempted Delivery – 50 Miles or Less
(17-1B) – Attempted Delivery – Over 50 Miles
(17-1C) – Attempted Delivery – 1
st
Day
(17-1D) – Attempted Delivery – 50 Miles or Less – Overtime
(17-1E) – Attempted Delivery – Over 50 Miles – Alaska
TSP compensation for attempted delivery to residence from SIT when failure to deliver
is not the fault of the TSP will be as follows:
1. Round Trip distance from the storage facility to residence and return:
a. If total mileage is 50 miles or less, Item 210, Pickup or Delivery Transportation
Charges on SIT Shipments will apply.
b. If total mileage is greater than 50 miles, the transportation rate in the applicable
linehaul rate section will apply.
2. SIT: A second first day storage charge will apply when the shipment is returned to
SIT at the warehouse location and the same SIT control number will apply. Storage
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 28 of 78
charges will continue to apply at the additional daily rate until shipment is removed or
delivered from storage, except as provided in Item 17, Paragraph 7.
3. Waiting Time: The provisions of Item 120 WILL APPLY if TSP is required to wait at
residence.
NOTE 1: If the shipment remains on the same vehicle until delivered the second first
day storage charge as identified in Paragraph 2 of this Item will not apply.
NOTE 2: The provisions of this Item will not apply;
a. When the delivery is attempted after 5:00 p.m. or before 8:00 a.m. unless
prior approval is received in writing from the BLIO; or
b. When the delivery is attempted between the hours of 8:00 a.m. and 5:00
p.m. but at a time other than that previously requested or agreed to by the Owner; or
c. If delivery is not attempted or Owner is not otherwise contacted, within 90
minutes of the prearranged and agreed to delivery time.
Item 17-2
Notification by TSP When Status of a SIT Shipment Changes
1. The TSP rendering SIT shall, no less than 10 days prior to the expiration of either
the specified period of time during which the goods are to be held in such SIT or the
maximum period of time provided in Item 17 for SIT, notify the Owner in writing of:
a. The date of conversion to extended storage.
b. The existence of a 9-month period subsequent to the date of conversion to
extended storage during which the Owner may file claims against the TSP for loss
and/or damage which occurred to the goods in transit or during the SIT period.
c. The fact that at midnight on the date of conversion the liability of the TSP shall
terminate and the property shall be subject to the rules, regulations and charges of the
warehouseman.
2. The required notification shall be made by facsimile transmission; email; overnight
courier; or certified mail, return receipt requested. TSPs holding goods for SIT for a
period of time less than 10 days shall, no less than 1 day prior to the expiration of the
specified time during which the goods are to be held in such storage, give notification to
the Owner of the information specified in Paragraph 1.a., b. and c. of this Item and
maintain a record thereof as part of its record of the shipment. Failure or refusal of a
TSP to notify the Owner in accordance with the foregoing shall automatically effect a
continuance of the TSP liability pursuant to the applicable Tariff provisions with respect
to SIT until the end of the day following the date upon which notice is given.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 29 of 78
3. When converted to extended storage, it must be done so in the name of the Owner
and the Owner must be provided with the contact information of the extended storage
location to include the telephone number, mailing address and/or email address. Once
converted to extended storage, the Agency may not revive the TSP’s liability under the
original Bill of Lading or reinstate the original Bill of Lading. If the Agency wishes to
continue the funding of the shipment and pay for continued storage and/or for delivery
of the shipment, it must enter into a new contract with the warehouseman and/or the
delivering entity.
4. For shipments converted to Owner’s expense, the TSP will refund any prepayments
due to the nonperformance of the service (i.e. Item 105A (Unpacking), 135B, etc…).
5. The provisions of this Item will apply and take precedence over corresponding
provisions of Item 17.
Item 18
Governing Publications
This Tariff is governed by the following publications:
Title of Publication Issuing Agency or Entity
GSA Approved TSPs and their Respective
Approved Scopes of Operations
GSA
All GSA Governing Publications (i.e.
HTOS, RFO, etc.)
GSA
National 5-Digit Zip Code and Post Office
Directory
United States Postal Service
(USPS)
PC*Miler issued by ALK Technologies, Inc.
– for Distances between Domestic Points
(refer to NOTES)
ALK Technologies, Inc.
Mileage Guide Number 19 – for Distances
between Points in the United States and
Canada (refer to NOTES)
Rand McNally
The application of this Tariff is governed by the postal zip code of each area or place
within the U.S. as assigned by the U.S. Postal Service (USPS) in the National 5-Digit
Zip Code and Post Office Directory. The first three (3) digits of the applicable postal zip
code define the applicable geographic service areas for rate application purposes and
the determination of non-mileage related charges (refer to Appendix B). For Canada,
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 30 of 78
the Province is used to determine the applicable geographic service areas for
determination of non-mileage related charges (refer to Appendix B).
NOTE 1: This Tariff uses mileage distances specified by PC*Miler issued by ALK
Technologies, Inc. to rate shipments between points in the U.S. All mileage
determinations are based on the applicable 5-digit zip code as obtained from the
National 5-Digit Zip Code and Post Office Directory issued by the USPS.
NOTE 2: For shipments with an origin and/or destination within Canada, mileage
distances specified in Mileage Guide Number 19 issued by Rand McNally will be used
in lieu of ALK Technologies, Inc.
NOTE 3: If the USPS changes a 3-digit code area of a postal zip code after the
effective date of this Tariff, the old 3-digit code area shall continue to apply for shipment
rating purposes until a new corresponding 3-digit code area is incorporated into a
revised edition or supplement to this Tariff.
NOTE 4: References to specific publications also refers to the subsequent reissues
and/or amendment of/to these publications.
Item 19
Available for Future Use
Item 20
Late Payments and Interest Penalties
1. The Agency shall pay TSP applicable Tariff rates and charges due for transportation
services rendered 30 days after receipt of a TSP’s proper transportation bill (invoice).
2. The interest penalty payment will be computed based on the percentage interest
rate determined by the Secretary of the Treasury for interest payments pursuant to the
Contract Disputes Act of 1978 (41 U.S.C. § 7109(b)).
3. Interest penalty amounts which remain unpaid at the end of any 30 day period shall
be added to the initial applicable transportation bill and, thereafter, additional applicable
interest penalties shall apply to an amount equal to the transportation bill plus remaining
unpaid penalties.
Item 21
Available for Future Use
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 31 of 78
Item 22
Hourly Rates
Charges based on time shall be computed by multiplying the hourly rate by the time
involved. Unless otherwise provided, fractions of an hour will be disposed of as follows:
1. When the time involved is 15 minutes or less, the charge shall be for one quarter of
an hour.
2. When in excess of 15 minutes but not more than 30 minutes, the charge shall be for
one half hour.
3. When in excess of 30 minutes but not more than 45 minutes, the charge shall be for
three quarters of an hour.
4. When in excess of 45 minutes, the charge shall be for one hour.
Items 23 – 24
Available for Future Use
Item 25
Minimum Charge
Except as otherwise specifically provided for in this Tariff, or as amended, shipments
transported under the provisions of this Tariff weighing less than 1,000 pounds shall be
accepted only at a weight of 1,000 pounds and applicable rates and charges based on
weight shall be subject to a 1,000 pound minimum.
NOTE: All shipments subject to weighing provisions as provided in Item 4.
Item 26
Available for Future Use
Item 27
Warehouse Pickup and Delivery Service
1. When a shipment is delivered to or picked up from a warehouse (including third
party warehouse and self-storage/mini-warehouse locations), the charges for
transportation include only the unloading or loading at door, platform, or other point
convenient or accessible to the vehicle.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 32 of 78
2. Refer to Item 225 for application of charges to apply when the TSP enters the
warehouse (including third party warehouse and self-storage/mini-warehouse locations)
at the BLIO’s request, for the purpose of removing items stored from or placing items
into the warehouse (including third party warehouse and self-storage/mini-warehouse
locations) (refer to Item 17 for application of SIT charges).
Item 28
Stopoffs (Extra Pickups and Extra Deliveries) and Diversions
(28A) – Stopoff - Extra Pickup
(28B) – Stopoff - Extra Delivery
(28C) – Diversion Charges
1. Self-storage/mini-warehouse locations. Extra pickup charges will not apply when the
only pickup/delivery is from a self-storage or mini-warehouse.
2. Stopoffs and Diversions. This Item contains the provisions that apply when a
shipment is diverted or when additional stops are made to perform extra pickups or
deliveries.
3. Stopoffs. At the request of the BLIO, in writing and/or on the Bill of Lading, extra
stops or calls will be made at locations necessary to accomplish the extra pickup or
extra delivery of portions of the shipment.
a. Extra stops or calls are additional pickups made after the first pickup or additional
deliveries made prior to the final delivery of the shipment. Each such extra stop or call
shall constitute an extra pickup or delivery. An extra stopoff fee will apply for each extra
pickup or delivery that is performed, in addition to the transportation and additional
service charges provided in Paragraph 3. b. and c. of this Item.
b. Transportation charges on shipments with extra pickups or extra deliveries are
determined based on the weight of the total shipment, including any additional weight
picked-up or delivered at any stopoff(s), and will be rated based on the mileage from the
origin address identified on the Bill of Lading to the destination address identified on the
Bill of Lading VIA any stopoff point(s).
c. The rates for additional services performed in conjunction with any extra
pickup(s) will be based on the additional service rates applicable at the shipment origin
address as identified on the Bill of Lading. The rates for additional services performed
in conjunction with any extra delivery(s) will be based on the additional service rates
applicable at the shipment destination address as identified on the Bill of Lading.
4. Diversions. Upon instructions made and confirmed in writing by the BLIO, a
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 33 of 78
shipment will be diverted subject to the following terms and conditions:
a. The term “diversion” as used herein means either:
1) A change in the destination (while en route) to a destination outside of a 30
mile radius of the original destination address as identified on the Bill of Lading; or
2) A change in the route at the request of the BLIO.
b. When the TSP receives an order for diversion, diligent effort will be made to
locate the shipment and effect the change desired, but the TSP is not responsible for
failure to effect the change ordered unless such failure is due to error or negligence on
the part of the TSP.
c. The transportation charges on shipments diverted to a new destination, while the
vehicle is en route to or upon arriving at the original destination as identified on the Bill
of Lading will be based on the total transportation charge from the shipment origin as
identified on the Bill of Lading to the point where the shipment was diverted, plus the
transportation charge from the point where the shipment was diverted to the final
destination.
d. On shipments diverted to a warehouse for SIT at a location other than the
original destination as identified on the Bill of Lading, the warehouse will be considered
the destination point and transportation charges to the warehouse will be assessed
under the provisions of Paragraph 4. c. of this Item. Charges for storage and further
transportation will apply based on the rates and charges named in this Tariff.
e. These provisions are not applicable if diversion instructions are received prior to
the movement of the shipment or if the shipment is in SIT at destination. For delivery
out of destination SIT, shipments will be rated according to charges for further
transportation in Item 210 and subject to the discounts in effect on the Bill of Lading that
brought the shipment into SIT.
Refer to Appendix B for Stopoff and Diversion Charges
Items 29 – 31
Available for Future Use
Item 32
Prohibited and Restricted Articles
1. TSP will not accept for shipment property liable to contaminate or otherwise damage
equipment or other property, nor will TSP accept for shipment articles which cannot be
taken from the premises without damage to the article or the premises. TSP will not
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 34 of 78
accept perishable articles including frozen foods, articles requiring refrigeration or
perishable plants except as provided in Paragraphs 2, 3 or 4 of this Item.
2. Frozen food will be accepted for transportation provided;
a. The food is contained in a freezer, which at time of loading is at normal deep
freeze temperature;
b. The shipment is to be transported not more than 150 miles and/or delivery
accomplished within twenty-four hours from time of loading;
c. No storage of shipment is required; and
d. No preliminary or en route servicing by use of dry ice, electricity or other
preservative methods is required of the TSP.
3. Perishable plants will be accepted for transportation provided:
a. The shipment is to be transported not more than 150 miles and/or delivery
accomplished within twenty-four hours from time of loading;
b. No storage is required; and
c. No preliminary or en route servicing or watering or other preservative methods
are required of the TSP.
4. TSP will not be responsible for any perishable article included in a shipment without
the TSP’s knowledge.
5. TSP WILL NOT ACCEPT for shipment under any circumstances tanks or bottles
designed to contain butane or propane, including tanks and containers for gas barbecue
grills, torches, tools or appliances. This prohibition also includes tanks or bottles that
have been certified as empty.
Item 33
Impractical Operations and Application of Shuttle Service
1. Impractical Operations. Nothing in this Tariff shall require the TSP to perform any
service at any point or location where, through no fault or neglect of the TSP, the
furnishing of such services is impractical because:
a. Conditions of roads, streets, driveways, alleys or approaches thereto would
subject operations to unreasonable risk of loss or damage to life or property;
b. Loading or unloading facilities are inadequate;
c. Any force majeure, war, insurrections, riot, civil disturbance, strike, picketing or
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 35 of 78
other labor disturbance would:
1) Subject operations to unreasonable risk of loss or damage to life or property,
or
2) Jeopardize the ability of the TSP to render linehaul or pickup or delivery or
any other service from, to or at other points or locations;
d. TSP’s hauling contractors, TSP’s employees or TSP’s agents are precluded, for
reasons beyond TSP’s control, from entering premises where pickup or delivery is to be
made; or
e. Local, state or Federal restrictions, regulation or laws prohibit performance of
such services by linehaul equipment.
When service is impractical for reasons stated in this rule and service can be completed
through the employment of services of a third party, refer to Item 35.
2. Application of Shuttle Service.
a. Refer to Section 5.12.1, Provision of Shuttle Service of GSA’s applicable HTOS
for the application of shuttle service.
b. Refer to Item 125, when applicable, for details on shuttle service charges which
shall be in addition to all other transportation or accessorial charges.
Item 34
Available for Future Use
Item 35
Third Party Charges
(35A) – Third Party Service
(35B) – Service Charge – Florida Keys and Points in Canada
1. This Item applies, unless otherwise specified herein, when prior approval has been
provided in writing by the BLIO for the TSP to obtain services of others (companies not
owned by the TSP or its Agent or their personnel, drivers or crew) for the completion of
the move or as may be required by Federal, State or Local law. These services include,
but are not limited to third party service charges, parking permits, agricultural
inspections and any other services not otherwise identified in this Tariff but requested
and approved in writing by the BLIO as necessary for the completion of the move. All
such Third Party Charges must be supported by paid receipts and will apply in addition
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 36 of 78
to all other applicable Tariff charges provided that prior approval for services has been
authorized in writing by the BLIO.
2. Exception: Prior approval is NOT REQUIRED for the payment of toll (bridge and
ferry) charges advanced by the TSP for expenses incurred by the TSP as a result of
transiting bridges or ferries that are subject to officially assessed Federal, state, county
or local use fees (refer to NOTE 1). All such charges must be supported by paid
receipts and will apply in addition to all other applicable Tariff charges.
Refer to Appendix B for Service Charges
NOTE 1: Except as otherwise specifically provided herein, tolls are restricted to bridges
or ferries that are subject to officially assessed Federal, state, county or local use fees.
Third Party Charges will not apply for highway, turnpike or other related service
charges. The charges for these costs must be included in a TSP’s transportation
charge. Shipments, however, transported from or to Plantation Key, FL or Islamorada,
FL and points south and west in the Florida Keys and the Canadian points identified in
Appendix B, will be subject to a transportation service charge. This charge shall apply
in addition to any applicable bridge and ferry charges, based on the weight at which the
linehaul transportation charges are computed. Tolls should be based on the weight of
the shipment, subject to the applicable minimum weights.
NOTE 2: When only a portion of a shipment is transported over a bridge or ferry, the
charge will be based on the weight of such portion, subject to applicable minimum
weights.
NOTE 3: When the origin or destination of the shipment, or a portion thereof, is located
at a point accessible only by the use of a ferry, the following provisions apply:
a. The actual ferry charges will be billed by the TSP to the Agency as Third Party
Charges as provided herein.
b. When TSP’s normal linehaul vehicle/equipment cannot be accommodated by the
ferry system, shuttle service will be provided, subject to the charges and provisions
named in Item 33, Paragraph 2 and Item 125.
c. Waiting time charges as provided in Item 120 will apply commencing with the
arrival of the TSP’s vehicle/equipment at the ferry point of embarkation, during the
vehicle/equipment crossing and terminating when the vehicle/equipment disembarks
from the ferry. The allowable free waiting time provisions provided in Item 120 will not
apply during the ferry waiting and transportation period described herein.
NOTE 4: Fuel surcharge is not authorized and shall not be billed or paid on Third Party
Services.
NOTE 5: Third Party Charges do not apply to servicing washers and other household
articles that require bracing/stabilization (and debracing/destabilization) of moveable
parts IN or ON such appliances. The cost of this service is considered to be part of the
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 37 of 78
TSP’s transportation charge. Refer to Item 120, Paragraph 6 for an exception to front
load washing machines and associated pedestals.
NOTE 6: Crating is not authorized as a Third Party charge (refer to Item 105, Part 3 for
exceptions). When crating is accomplished in combination with a Third Party Service
(i.e. pool table disassembly), the TSP will be reimbursed for the cost of the crate, not to
exceed the authorized cost for same size crate utilizing Item 105. The TSP must
provide documentation identifying the crate dimension and separate costing for the
crate. TSPs will only be paid according to the charges in Item 105. Crating DOES NOT
APPLY to flat screen televisions with screen sizes 60 diagonal inches and below (refer
to Item 105).
Items 36 – 39
Available for Future Use
Item 40
Annual General Price Adjustment
1. This Item provides for the mechanism by which GSA may choose to apply a General
Price Adjustment (GPA) to the rates and charges contained in this Tariff.
2. Unless otherwise provided, effective November 1
st
of each calendar year, the rates
and charges in this Tariff shall, upon taking other factors into consideration, as
appropriate, be subject to a GPA as determined by the specified U. S. Department of
Labor indices for a preceding 12 month annual basing period, April to April. GSA will
provide notification to TSPs on changes, if any, to the rates and charges contained in
Appendix B in conjunction with such adjustment.
3. Applicable U.S. Department of Labor indices are as reported on the Bureau of Labor
Statistics (www.bls.gov) website as follows:
a. CPI Index information is based on the Consumer Price Index, for All Urban
Consumers (CPI-U). Not seasonally adjusted, U.S. City Average, for All Items (less
Food and Energy), Series ID cuur0000SA0L1E.
b. CEU Index information is based on the average hourly earnings of production
workers in the National Employment Index for Hours and Earnings, Not seasonally
adjusted, for Transportation and Warehousing, specialized freight trucking, under
NAICS Code 4842, Series ID ceu4348420008.
4. The GPA will be based on the increase in the CEU times .41 (representing the labor
portion of TSP’s expenses) plus the increase in the CPI times .59 (representing the
reciprocal of .41) as specified in Paragraph 3 of this Item.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 38 of 78
5. To determine the GPA to apply, if any:
a. First, determine the unadjusted indexes for each index (CPI and CEU) applicable
at the beginning and at the end of the specified 12 month basing period (April to April).
b. Second, to determine the percentage increase in the CEU, subtract the ending
CEU from the beginning CEU and divide that answer by the beginning CEU and then
multiply that answer times .41.
c. Third, to determine the percentage increase in the CPI, subtract the ending CPI
from the beginning CPI and divide that answer by the beginning CPI and then multiply
that answer times .59.
d. Finally, add the two weighted subtotals together to determine the GPA
percentage increase/decrease that may apply. The GPA and background calculations
will be rounded to the 9
th
decimal place. All final costs will be rounded to the second
decimal place (i.e. background data is $1.245343423, will round to $1.25).
For example (X = index number to be determined as provided herein):
April to April % Change times Factor = GPA
CPI Index = X X X .59 X
CEU Index = X X X .41 X
6. The GPA, if applicable, will apply for all shipments loading beginning November 1
st
through the following October 31
st
, based on the April-to-April annual basing period; for
example, the April 2017 to April 2018 basing period will be applied on November 1,
2018.
7. Notwithstanding any other provisions of this Tariff, the GPA WILL NOT APPLY to the
charges advanced for the performance of Third Party Services, Item 35 or Full Value
Protection Service, Item 190.
Items 41 – 43
Available for Future Use
Item 44
Definition of Holidays
1. Except as otherwise specifically provided in this Tariff, reference to the term
“holiday” shall be the date such Canadian, U. S. Federal or officially declared State
holidays are observed.
2. When a holiday falls on a Saturday, the holiday will be observed on the preceding
Friday. When a holiday falls on a Sunday, the holiday will be observed on the following
Monday.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 39 of 78
3. Charges for holidays in this Tariff shall apply only when service is rendered on an
observed holiday. Any service performed on a weekend or holiday where the TSP is
seeking additional compensation must be pre-approved by the BLIO.
4. For reference only – U. S. Federal Holidays are:
New Year’s Day January 1
s
t
Martin Luther King, Jr. Day The 3
r
d
Monday in January
Washington – Lincoln Day The 3
r
d
Monday in February
Memorial Day The last Monday in May
Independence Day July 4
th
Labor Day The 1
s
t
Monday in September
Columbus Day The 2
n
d
Monday in October
Veterans Day November 11
th
Thanksgiving Day The 4
th
Thursday in November
Christmas Day December 25
th
January 20
th
of each fourth year after 1965 - Inauguration Day at
any point in the District of Columbia, Montgomery and Prince
Georges Counties in Maryland, Arlington and Fairfax Counties in
Virginia, and the cities of Alexandria and Falls Church in Virginia.
5. For reference only – Canadian Holidays are:
New Year’s Day January 1
s
t
Good Friday The Friday before Easter
Victoria Day The Monday before May 24th
St. Jean Baptiste Day June 24
th
(Quebec Only)
Dominion Day July 1st
Civic Day The 1
s
t
Monday in August
Labor Day The 1st Monday in September
Thanksgiving Day The 2
n
d
Monday in October
Armistice Day November 11th
Christmas Day December 25
th
Boxing Day December 26th
Item 45
Transit Time Penalty
A transit time penalty charge of $100 per day will apply when the actual transit time for
direct delivery shipments exceeds the transit time defined in Section 10, Transit Times
of GSA’s applicable HTOS and shall be payable to the Agency paying the charges for
each calendar day, or fraction thereof. Transit time will be measured in calendar days
from the date loading is completed to the date on which the shipment is offered for
delivery at the residence, except when the last day of the transit time falls on a
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 40 of 78
Saturday, Sunday or Federal Holiday, then the next Government working day will be
considered the last day of transit, subject to Section 8.4.1., Late Delivery Reduction of
GSA’s applicable HTOS.
Item 46
Collection of Transportation Charges on Household Goods
Shipments Involving Loss or Destruction-in-Transit
TSP can collect, or require the Agency to pay, any applicable transportation charges
(including charges for additional services) when a shipment is totally lost or destroyed in
transit, only if in accordance with the terms and conditions of GSA’s CHAMP, the TSP
has paid to the Owner Full Replacement Value for the lost or destroyed items.
Items 47 – 49
Available for Future Use
Item 50
Effective Date Governing Application of Rules, Rates and Charges of
this Tariff
1. Except as otherwise specifically provided in this Tariff, all rules, rates and charges in
effect on the date shipment is picked up shall apply.
2. Refer to specific provisions in Item 17 for effective dates governing the application of
these provisions.
Items 51 – 55
Available for Future Use
Item 56
Rates Based on Minimum Weight or Minimum Volume
1. Except as otherwise specifically provided for in this Tariff, transportation charges for
shipments of individual Owners as described in Item 100 are based on minimum
weights or volume. TSP must indicate on the Bill of Lading the minimum weight or
volume – base rate and the minimum charges applicable to the shipment.
2. If the TSP fails to comply with the provisions of Paragraph 1 of this Item the
minimum weight or volume provisions will not apply, and in lieu thereof, the actual
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 41 of 78
weight or actual volume of the shipment will be used to determine the applicable
transportation charges.
Item 57
Available for Future Use
Item 58
Removal or Placement of Property from or to Inaccessible Locations
It is the responsibility of the Owner to make property available to the TSP and to remove
and place property from or to attics, basements and other locations where the location
of property and goods to be shipped or delivered is 1) not accessible by a permanent
stairway (does not include ladders of any type), 2) is not adequately lighted, 3) does not
have a flat continuous floor, or 4) does not allow a person to stand erect. If the BLIO
requests and TSP agrees to the removal or placement of property from or to such areas
not readily accessible, Item 120, Extra Labor charges, will apply for this service.
Approval in writing by the BLIO is required prior to the performance of service.
Item 59
Travel Time-Extra Driver
(59A) Extra Driver – Per Hour
(59B) Extra Driver, Return – 500 Miles or Less
(59C) Extra Driver, Return - 501 to 1,000 Miles
(59D) Extra Driver, Return – 1,001 to 1,500 Miles
(59E) Extra Driver, Return – 1,501 Miles and Over
1. Linehaul transportation rates in this Tariff do not include the services of more than
one driver. Upon request of the BLIO in writing, TSP will furnish an extra driver if
operational considerations permit.
2. Charges for the extra driver, if furnished, will be as follows, and shall be in addition
to all other applicable Tariff charges:
a. Rate applies per hour for the extra driver’s service based on the time vehicle
departs from the point of the loading until the time vehicle arrives at point of unloading.
b. In addition to the charge identified in Paragraph 2.a. of this Item, mileage
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 42 of 78
charges will apply for transportation for the return of extra driver to point of loading.
Refer to Appendix B for Travel Time-Extra Driver Charges
NOTE: This Item WILL NOT APPLY when TSP, for its own convenience, utilizes an
extra driver.
Items 60 – 99
Available for Future Use
Item 100
Classification of Articles (Commodity Description)
1. The description of property to which rates, charges, rules and regulations apply is
that class of property defined by 49 U.S.C. Section 13102 (10) (A) and (B), as
amended.
2. Household Goods. The term “household goods” as used in connection with
transportation, means PERSONAL EFFECTS AND PROPERTY USED OR TO BE
USED IN A DWELLING, when a part of the equipment or supply of such dwelling, and
similar property if the transportation of such effects or property is:
a. Arranged and paid for by the householder, except such term does not include
property moving from a factory or store, other than property that the householder has
purchased with the intent to use in his or her dwelling and is transported at the request
of, and the transportation charges are paid to the carrier, by the householder; or
b. Arranged and paid for by another party.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 43 of 78
SECTION 2:
TRANSPORTATION CHARGES AND
ADDITIONAL SERVICES
Application of Transportation Charges
Transportation charges in this Tariff include the loading of the shipment at the point of
origin, vehicle transportation to the point of destination and the unloading of the
shipment at destination but do not include the Additional Services identified in
Sections 1 and 2 of this Tariff.
The Transportation Charges are shown in three (3) separate Sections contained in the
Baseline Rate Tariff Files, Appendix B (Appendix B):
1) Section 3 contains the Linehaul transportation charges applicable between all
points in the United States (U.S.) (including the District of Columbia but excluding
Alaska and Hawaii) and between all points in the U.S. (including the District of
Columbia and Alaska but excluding Hawaii) and Canada.
2) Sections 4 and 5 are Reserved and Available for Future Use.
3) Section 6 contains Waterhaul (Ocean) transportation charges applicable
between the Port of Tacoma, Washington and any point within a 50 mile radius of
the TSP’s Port Facility at the named point(s) in Alaska.
4) Section 7 contains additional transportation mileage charges applicable between
the named points in Alaska identified in Section 6 and points in Alaska that are
more than a 50 mile radius of the TSP’s Port Facility at the named point(s) in
Alaska identified in Section 6 and are on the Alaskan Road system and either the
origin or destination of the shipment is in the U. S. (including the District of
Columbia but excluding Hawaii).
Transportation charges apply for shipments of household goods (HHG) consisting
entirely of articles embraced in Item 100 and apply based on the actual weight of the
shipment plus the weight additives named in Item 130, when applicable, subject to the
minimum weights provided in the rules of the Tariff.
Distance-based rates and charges between points in the U.S. are determined by
PC*Miler issued by ALK Technologies, Inc. based on the applicable 5-digit postal zip
codes obtained from the National 5-Digit Zip Code and Post Office Directory issued by
the U.S. Postal Service (USPS).
Exception: For shipments with an origin and/or destination within Canada,
mileage distances will be determined by the Rand McNally Mileage Guide 19, in
lieu of ALK Technologies, Inc.
Unless otherwise specifically provided in this Tariff, all rules, rates and charges in effect
on the date the shipment is picked up shall apply. In addition, any transportation and
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 44 of 78
storage discounts that apply are based on the date the shipment is picked up, unless
otherwise specifically provided in this Tariff.
NOTE 1: Compensation methodology for all shipments between the U.S. (including the
District of Columbia but excluding Hawaii) and Alaska will be based on the Linehaul
transportation charges identified in Section 3 to/from the Port of Tacoma, Washington
plus the Ocean Waterhaul table charges identified in Section 6 to/from the named points
in Alaska identified in Section 6.
NOTE 2: TSPs electing to use the Alcan Highway will be compensated based on
compensation methodology identified in NOTE 1, above.
NOTE 3: Refer to Item 227 for additional information on Alaska shipments.
Application of Additional Services
Additional Services rates and charges apply for services that are requested by the
Agency and/or the Bill of Lading Issuing Officer (BLIO) or are necessary to complete the
shipment. Appendix B of this Tariff names the applicable Additional Services rates and
charges.
Except as may otherwise be specifically provided for, the Additional Services rates and
charges provided for in this Section 2 apply throughout the U.S. (including the District of
Columbia and Alaska but excluding Hawaii) and Canada and are in addition to all other
rates and charges in this Tariff.
All shipments moving pursuant to GSA’s CHAMP under the provisions of this Tariff are
deemed to be released at an amount equal to $6.00 times the weight of the shipment (in
pounds) or the declared lump sum value, whichever is greater (refer to Item 190 for
provisions to apply).
To simplify the application of charges, this Tariff incorporates many of the commonly
applied individual Additional Services charges into a single Origin/Destination Service
Charge that applies in addition to the transportation charges. The Service Areas and
their associated Services Cost Schedules and other non-mileage based rates and
charges for services performed at points in the U.S. are determined based on the
applicable 3-digit postal zip code issued by the USPS. Services performed at points
in Canada are based on a single cost schedule for all points in Canada.
If the USPS changes a 3-digit code area of a postal zip code after the effective date of
this Tariff, the old 3-digit code area shall be used for rating purposes until a new
corresponding 3-digit code area is incorporated into a revised edition or a supplement to
this Tariff, including Appendix B.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 45 of 78
Items 101 -104
Available for Future Use
Item 105
Packing and Unpacking Services
(105A) – Full Packing and Unpacking Service
(105B) – Pack Regular Crate
(105D) – Debris Removal Within 30 Days
(105E) – Unpack Regular Crate
(105J) – Storage Inspection Fee (in lieu of Full Packing Service ONLY)
Packing
1. This Item applies when the TSP furnishes the cartons and performs the packing of
some or all of the articles in the shipment. This Item applies on a hundredweight basis
for complete (full-pack jobs) shipments. Overtime labor rates will only apply after the
TSP has the pre-approval in writing from the BLIO. Regular time and overtime rates
apply, based on the time of the day and day of the week that the service is performed.
The rates contained in Appendix B include the containers, cartons and packing
materials.
2. The Agency will pay for Full Packing and Unpacking Service only when packing is
performed and the TSP has provided the applicable service at origin and destination.
TSP’s rates/discounts off the Tariff will apply to the total of full pack/unpack service.
3. For shipments that are terminated after packing has begun but before shipment
departs the origin pickup address:
a. In order to be paid for services rendered, the TSP is required to submit a legible
inventory, signed by the Owner or his/her designated representative and approved by
the BLIO, of all items packed, disassembled, or prepared for movement. TSP will be
compensated for packing/unpacking charges based on all items packed, disassembled
or prepared for movement and listed on the inventory by cubic foot of the Items. The
cubic feet will be converted to a weight basis using 7 pounds per cubic foot.
b. Unpacking charges (if applicable) will apply based on the destination address as
identified on the Bill of Lading.
Refer to Appendix B for the Applicable Charges
Defined in Parts 1, 2, and 3 of this Item
Except as otherwise provided, the charges for the services provided in this Item apply
based on the location where the service is provided as identified by the origin or
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 46 of 78
destination address shown on the Bill of Lading and the TSP performs packing,
unpacking, debris removal, crating or uncrating service described herein for the
shipment.
Part 1: Full Packing and Unpacking Service
Full Packing and Unpacking Service includes all of the cartons, containers and packing
service required and provided by the TSP to pack the shipment for transportation (refer
to NOTE 7 of this Item).
Full Packing and Unpacking Service rates apply based on the net weight of the
shipment and include all cartons and containers (refer to NOTE 9 of this Item) furnished
by the TSP. Full Packing and Unpacking Service consists of packing and unpacking of
all such cartons and containers and debris removal on the day of delivery. Owner is
authorized to retain all cartons and containers, but may elect to surrender all or a
portion of cartons and containers to the TSP at delivery for removal. Debris removal of
such cartons and containers for up to 30 days after delivery will only be performed when
authorized by the BLIO and must be pre-approved in writing (refer to Part 2 of this Item).
Full Packing and Unpacking Service charges do not include crating service (refer to Part
3 of this Item) and will not apply on shipments that the TSP does not pack (e.g.
shipments released from extended storage, shipments from SIT where the Bill of Lading
has been terminated). In lieu of Full Packing Service, an inspection fee per actual net
cwt will apply for shipments that pickup from storage warehouse and are already
packed (refer to Appendix B, Item 105J for the charge to apply).
The charges in this Part 1 apply based on the net shipment weight. The weight of motor
passenger vehicles (automobiles, pick-up trucks, vans, sport utility vehicles and dune
buggies) and any weight additives applicable in Item 130 will be deducted from the
shipment weight prior to determining the Full Packing and Unpacking Service charges
contained in this Part.
Part 2: Debris Removal Service
a. Debris Removal Charges apply when BLIO requests in writing that the TSP
perform debris removal of cartons unpacked by the Owner subsequent to the date of
delivery and the service is performed.
b. Debris Removal Service applies in conjunction with Owner-unpacked cartons; a
debris removal charge WILL NOT APPLY for the cartons unpacked by the TSP at the
time of delivery.
c. Debris removal service performed after delivery must be performed within thirty
(30) days of delivery date and be preapproved in writing by the BLIO.
Part 3: Crating Service
a. Crating Service charges apply when the TSP is requested in writing by the BLIO
to provide crates (specially constructed for mirrors, paintings, glass or marble tops and
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 47 of 78
similar fragile articles) based on the gross measurement of the crate (subject to a
minimum charge based on four (4) cubic feet). The packing service charge for crates
applies per cubic foot and includes the construction and packing of such crates, which
remain the property of the Owner. Separate charges apply for the unpacking of crates.
b. When the Owner furnishes crate(s) for TSP to pack items, TSP may only charge
labor for the sealing of crate and for uncrating.
c. In the event the TSP does not possess qualified personnel to construct such
crates (specially constructed for mirrors, paintings, glass or marble tops and other
similar fragile articles), TSP may request written preapproval from the BLIO to obtain
Third Party Services to perform the construction of such crates; the request to the BLIO
must include an estimate of the anticipated crating charge. If written preapproval from
the BLIO is received, TSP may engage a Third Party for the construction of such
crate(s) and the charges of the Third Party Provider, as supported by the paid receipt,
will apply in lieu of the charges provided in Appendix B. However, the BLIO has the
right to negotiate the crating charges, in whole or in part, based on the circumstances of
the use of Third Party Services.
NOTE 1: When Item 105J (Reinspection Fee) applies in lieu of Full Packing Service of
Item 105A (Full Pack), the appropriate full unpack amount due will be based on the
applicable rate named for unpacking service in Appendix B.
NOTE 2: Unless prior written authorization is obtained from the BLIO, all crating shall
be done at the origin residence as identified on the Bill of Lading. All uncrating shall be
done at destination residence as identified on the Bill of Lading.
NOTE 3: Extra Stops. On shipments picked up or delivered at more than one location,
the requested pickup address as identified on the Bill of Lading and the requested
delivery address as identified on the Bill of Lading shall be the basis for determination of
rates and charges under this Item.
NOTE 4: Overtime Hours. The TSP must have prior, written approval from the BLIO for
overtime hours. Container Service charges for packing, unpacking, debris removal and
crating/uncrating apply when service is performed during regular service hours, which,
for purposes of this Item, are defined between 8:00 a.m. and 5:00 p.m. Monday through
Friday (excluding holidays). When service is performed on Saturdays, Sundays or
holidays, or between the hours of 5:00 p.m. and 8:00 a.m. Mondays through Fridays,
charges for overtime service will apply subject to written preapproval by the BLIO.
When performed for the TSP’s convenience, overtime shall not apply. Overtime for
debris removal or crating service, if applicable, will be paid in accordance with overtime
labor rates in Item 120D. Overtime for Full Pack/Unpack Service will be paid under the
labor rates in Item 175.
NOTE 5: Determining Weights. TSPs may substitute the manufacturer’s weight for
automobiles, pick-up trucks, vans, motorcycles, sport utility vehicles, dune buggies and
specialty motor vehicles in lieu of obtaining separate weight tickets on these articles
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 48 of 78
whenever such articles are included within a shipment. Manufacturer’s weight will be
obtained from either the Branham Automobile Reference Book, the N.A.D.A.’s Official
Used Car Guide, or from other appropriate reference sources of manufacturer’s weight,
or the Owner may provide the TSP with copies of manufacturer’s documents evidencing
the weight of the article included in a shipment.
NOTE 6: Cartons Furnished by Owner. Container Service rates in this Item apply
ONLY for cartons and containers that are furnished by the TSP.
NOTE 7: Rates Not Applicable for Cartons or Containers ONLY. The rates
provided DO NOT APPLY for any containers that are supplied but not packed by the
TSP.
NOTE 8: Repacking Shipper Cartons and/or Containers Under Full Packing
Service. When the TSP, to ensure safe transportation, determines it necessary to
unpack and repack cartons and/or containers that have been packed by the Owner, no
additional labor, unpacking and/or additional re-packing charges will apply beyond the
applicable Full Packing Service rates.
NOTE 9: No additional compensation will be provided for Flat screen television cartons
and/or containers. Subject to written authorization by the BLIO, crating charges may
apply only to flat screen televisions in excess of a 60 inch diagonal screen size. TSPs
may utilize the Owner’s previously used shipping container, if available and serviceable,
at no cost to the Agency. The Owner shall be responsible for the servicing of such
televisions at origin and destination, including all associated connection and
disconnection and mounting and unmounting costs. (Flat screen televisions include
Plasma, LED, Liquid Crystal Display (LCD) and other types of televisions which are four
inches or less in depth and incapable of standing alone without a form of support.)
NOTE 10: Memory Foam, Tempur-Pedic or comparable mattresses, will be shipped
utilizing best commercial practices and in accordance with the Manufacturer’s
instructions. Crating is not authorized for shipping mattresses unless prior written
authorization is obtained from the BLIO.
NOTE 11: When awarded a Code C shipment, unless authorized and preapproved in
writing by the BLIO, any crating performed is at the discretion of the TSP and at no
additional cost to the Agency.
Items 106 – 119
Available for Future Use
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 49 of 78
Item 120
Extra Labor, Special Services and Waiting Time
(120A) – Extra Labor Regular
(120B) – Special Services
(120C) – Waiting Time Labor Regular
(120D) – Extra Labor Regular – Overtime
(120E) – Special Services – Overtime
(120F) – Waiting Time Labor – Overtime
(120G) – Servicing of Front Load Washing Machines and Associated Pedestals
1. Extra Labor, Special Services and Waiting Time. This Item applies when the
TSP provides extra labor, special services (such as disassembling or assembling
unusual articles) or waiting time, when prior approval, in writing, is obtained from the
BLIO. Refer to Appendix B for applicable charges.
2. The hourly rates named in Appendix B will apply for services performed by the TSP,
except as otherwise specified herein. Rates apply based on the location where the
service is performed, pursuant to the Stopoff provisions of Item 28.
3. Extra Labor. Extra Labor charges apply when the TSP performs any services that
are required by the BLIO that are not included in the transportation charge and for which
there are no other applicable charges in this Tariff.
a. Extra labor charges apply per worker per hour on both a regular time and an
overtime basis.
b. Regular time rates apply when service is provided between 8:00 a.m. and 5:00
p.m. Monday through Friday, excluding holidays (refer to Item 44 for definition of
holidays).
c. Extra Labor Overtime (Item 120D) is a part of the total Extra Labor service and is
not accounted for under the Item 175, Overtime Loading and Unloading Service. Extra
Labor Overtime hours apply when extra labor service is performed:
1) Between 5:00 p.m. and 8:00 a.m. Monday through Friday, excluding Holidays;
2) During any hour on Saturdays, Sundays or Holidays; or
3) During any hour on Good Friday when service is provide in New York City
area (Zip Codes: 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113,
114, 115, 116, 117, 118, 119, 124, 125, 126 and 127).
4. Removing and/or Disassembling and Reassembling. The transportation charges
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 50 of 78
in this Tariff do not include any special services or labor required to:
a. Remove any article(s) embedded in the ground OR secured to a building (i.e.,
floor, ceiling, roof or wall); or
b. Disassemble or reassemble any article(s), including, but not limited to, steel utility
cabinets, swing sets, sky rides, jungle gyms, German schranks, steel shelving, pool
tables, elongated work tables, counters or other articles of unusual nature, in order to
ensure their transportation.
c. Subject to written preapproval by the BLIO, TSP will provide such services at the
applicable rates identified in Appendix B. If the TSP is unable to furnish or secure the
necessary equipment or qualified personnel, the TSP will, upon written preapproval of
the BLIO, arrange for such service as provided for in Item 35, Third Party Charges.
Charges advanced by the TSP pursuant to Item 35 will apply in lieu of the charges
named in this Item. (If the TSP bills for the service under this Item, then Item 35, Third
Party Charges will not apply.)
5. Appliance and Other Household Articles – Service and Re-Service.
The transportation charges in this Tariff include ONLY service performed by the TSP to
accomplish the bracing/stabilizing (and de-bracing/destabilizing) of moveable parts IN or
ON appliances and other household articles (including, but not limited to, refrigerators,
deep freeze cabinets, cooking ranges, dishwashers, washing machines, clothes dryers,
stereo systems, radios, record players, television sets and air conditioners), which if not
properly serviced prior to loading could be damaged in or incident to transit. Third Party
Servicing DOES NOT APPLY to household goods appliances or articles that require
bracing/stabilization (and de-bracing/destabilization) of moveable parts IN or ON such
appliances. The cost of this service is considered to be part of the TSP’s transportation
charge.
It is important to note that the servicing and re-servicing of appliances and other
household articles DOES NOT include:
a. Any special service or labor (plumbing, electrical, carpentry, gas or ventilation
connection, etc.) required to DISCONNECT or RECONNECT such appliances and
other household articles from or to the premises; and/or
b. Any preparation of article(s) by a third party in order to permit the safe
transportation of the article(s) which IF NOT PROPERLY SERVICED prior to
loading, could be damaged in or incident to transit.
c. Subject to written preapproval by the BLIO, TSP will provide such special
services or labor described in a. and b. above at the applicable rates identified in
Appendix B, subject to the TSP’s ability to furnish qualified personnel. If the TSP is
unable to furnish or secure qualified personnel, the TSP will, upon written
preapproval of the BLIO, arrange for such service as provided for in Item 35, Third
Party Charges. Charges advanced by the TSP pursuant to Item 35 will apply in lieu
of the charges named in this Item. (If the TSP bills for the service under this Item,
then Item 35, Third Party Charges will not apply.)
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 51 of 78
6. Servicing of Front Load Washing Machines and Associated Pedestals.
a. TSPs may charge a not-to-exceed flat fee for servicing front load washing
machines. This flat fee includes the cost of the washer pack (unless provided by the
Owner) and all labor associated with the installation and removal of the pack. The term
washer pack refers to any device especially designed for the safe transport of front load
washers.
b. For washing machines and/or dryers with a pedestal, the TSP may charge a not-
to-exceed flat fee for servicing the pedestal associated with a washing machine and/or
dryer. This flat fee is to cover additional labor associated with servicing pedestal-variety
type machines.
c. A combination washer/dryer will be considered as one (1) article.
d. Refer to Item 120G of Appendix B for applicable charges.
7. Rigging, Hoisting and Lowering Service. If, in the judgment of the TSP, it is
necessary to use rigging, hoisting or lowering services in order to accomplish the pickup
or delivery of the shipment, or any portion thereof, the TSP will perform such services at
the rates identified in Appendix B, subject to prior, written approval by the BLIO and the
TSP’s ability to furnish the necessary equipment and qualified personnel to perform the
service. If the TSP is unable to furnish or secure the necessary equipment or qualified
personnel, the TSP will, upon written preapproval of the BLIO, arrange for such service
as provided for in Item 35, Third Party Charges. Charges advanced by the TSP
pursuant to Item 35 will apply in lieu of the charges named in this Item. (If the TSP bills
for the service under this Item, then Item 35, Third Party Charges will not apply.),
8. Waiting Time. Charges for waiting time apply on an hourly basis for each hour that
the TSP provides waiting time service.
a. Waiting time is a service that is subject to the availability of the TSP to perform
such service and is only applicable if requested and preapproved in writing by the BLIO
and performed beyond the free waiting times indicated in this Item.
b. Charges for waiting time, when not the fault of the TSP and when requested and
preapproved in writing by the BLIO, apply between the hours of 8:00 a.m. and 5:00 p.m.
ONLY (refer to Paragraph 8.e. of this Item), subject to an allowance of two hours of free
waiting time at destination. After the expiration of the two hours of free waiting time,
additional waiting time will be provided at the charges named herein, subject to the
TSP’s convenience. If the TSP is unable to provide additional waiting time, the
shipment may be placed into SIT, pursuant to Item 17, and the BLIO must be promptly
notified accordingly.
c. The TSP is responsible for coordinating the pickup with the Owner and one hour
free waiting time shall be allowed at origin.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 52 of 78
d. When the shipment is delivered from SIT under the provisions of Item 210 of this
Tariff and delivery was scheduled and confirmed by the BLIO and/or the Owner the
allowable free waiting time is one hour (also, refer to Item 17-1).
e. Charges will apply per hour for each vehicle, each driver and each helper
furnished by the TSP, providing that waiting time will only apply for helpers after delivery
has been scheduled and attempted and then only for the balance of that same day. If
the BLIO requests waiting time before it is necessary to obtain helper(s), the labor
charges for helpers will not apply. Helpers are defined to include co-drivers and
permanent helpers.
f. Charges do not apply on Sundays or on Holidays, except when a Sunday or
holiday pickup or delivery is specifically requested by the BLIO (refer to Item 44 for
definition of Holidays).
g. When the origin or destination of the shipment, or a portion thereof, is located at
a point accessible only by the use of ferry, the following provisions apply:
1) The actual ferry charges will be paid by the TSP and billed to the Agency as
an additional charge when supported by a paid receipt;
2) When TSP’s normal linehaul equipment cannot be accommodated by the
ferry system, shuttle service will be provided, subject to the charge and provisions
named in Item 33, Part 2 Application of Shuttle Service, and Item 125 Shuttle Service;
and
3) Waiting time charges as provided herein will apply commencing with the
arrival of the TSP’s vehicle at the ferry point of embarkation, during the vehicle crossing,
and terminating when the vehicle disembarks from the ferry. The allowable free waiting
time provisions will not apply during the ferry waiting and transportation period
described herein.
Refer to Appendix B for Extra Labor, Special Services and Waiting Time Charges
NOTE: When applying charges for fractions of an hour for all services provided for in
this Item, refer to Item 22 Hourly Rates.
Items 121 – 124
Available for Future Use
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 53 of 78
Item 125
Shuttle Service
(125A) – Shuttle Service – 25 Miles or Less
(125B) – Shuttle Service – Over 25 Miles (Additional Distance Charge)
(125C) – Shuttle Service – 25 Miles or Less – Overtime
(125D) – Shuttle Service – Over 25 Miles – Overtime
1. Shuttle Service (refer to Section 5.12.1, Provision of Shuttle Service of GSA’s
applicable HTOS for the application of shuttle service). This Item applies when it is
physically impossible for the TSP to perform pickup of the shipment at the origin
address named on the Bill of Lading or to complete the delivery of the shipment at the
destination address as named on the Bill of Lading with normally assigned linehaul
vehicle/equipment. This Item requires preapproval in writing by the BLIO and must
contain the supporting documentation as identified in Section 5.12.1, Provision of
Shuttle Service of GSA’s applicable HTOS.
2. Applicable rates and charges named in Appendix B shall apply for all shuttle pickup
or delivery requested and approved in writing by the BLIO and subject to the provisions
of Item 33 and Section 5.12.1, Provision of Shuttle Service of GSA’s applicable HTOS.
3. Except as otherwise provided, Shuttle Service charges apply at the point where the
service is performed, pursuant to the Stopoff provisions of Item 28. The rates and
charges shown include the cost of the shuttle vehicle and labor required to perform the
Shuttle Service. Other additional services may apply depending on the circumstances
and conditions at the pickup or delivery locations. These include, but are not limited to,
Waiting Time (Item 120) and Stopoffs and Diversions (Item 28).
4. Shuttle Service Charges. The charges provided are applicable when Shuttle
Service is performed at job sites (residence or storage locations) that are within 25
miles of the location (storage facility or rental facility) from where the shuttle vehicle is
provided or obtained.
a. When Overtime Shuttle Service is requested in writing by the BLIO, overtime
charges apply when service is performed between 5:00 p.m. and 8:00 a.m., Monday
through Friday, or at any time on Saturdays, Sundays and holidays. Overtime charges
will not apply when service is performed for TSP’s convenience. The Overtime Shuttle
Service charges provided for herein are applicable ONLY for shuttle service operation;
refer to Item 175 for additional overtime charges that may also be applicable.
b. Charges apply based on the weight of the shipment, or portion thereof (plus
weight additives of Item 130, when applicable) that is transferred to/from linehaul
equipment to/from a smaller truck, subject to a minimum weight of 1,000 pounds. When
an automobile(s), truck(s) or other vehicle(s) is included in the shipment, the weight of
such vehicle(s), unless physically shuttled on the auxiliary vehicle, shall be
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 54 of 78
deducted from the weight of the shipment when determining the applicable charges
under this Item.
5. Additional Distance Charge (over 25 miles). If the distance between the job site
(residence or storage locations) and the location (storage facility or rental facility) from
where the shuttle vehicle is provided or obtained is over 25 miles, an additional charge
applies for each 25 miles or fraction thereof. This charge is in addition to the shuttle
charge otherwise provided for in the Item. If the distance between the job site
(residence or storage locations) and the location (storage facility or rental facility) from
where the shuttle vehicle is provided or obtained is 25 miles or less, the Additional
Distance Charge does not apply.
Refer to Appendix B for Shuttle Service Charges
Items 126 – 129
Available for Future Use
Item 130
Light and Bulky Article Classifications and Weight Additives
1. Light and Bulky Articles. When a shipment includes light or bulky articles as listed
below, an additional loading and unloading charge shall apply, subject to preapproval in
writing from the BLIO.
The rates named herein include BOTH the complete loading/unloading service and the
handling and blocking of the articles named herein; the rate applies once per shipment
when a complete loading/unloading service is required; the rate applies a second time if
the shipment requires SIT which requires a complete loading/unloading service (except
when SIT is performed for TSP convenience).
Exception: Bulky item charges do not apply on shuttles when the TSP transfers from
one vehicle to another.
(130A) AUTOMOBILES, sedan, coupe, convertible, roadster, hatchback, lift-back,
station wagons; TRUCKS, pickup, any size, without mounted campers or camper shells;
DUNE BUGGIES and SPECIALTY MOTOR VEHICLES (not otherwise provided for
herein) (except go-carts and three or four-wheel all terrain cycles).
(130B) MOTORCYLES; MOTORBIKES; GO-CARTS; THREE OR FOUR-WHEEL
ALL TERRAIN CYCLES; RIDING MOWERS; or TRACTORS (less than 25
horsepower); SNOW MOBILES; MOTORIZED GOLF CARTS; JET SKIS;
WINDSURFERS; TRAILERS, INCLUDING UTILITY AND POP-UP TRAILERS less than
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 55 of 78
14 feet in length; and CANOES, SKIFFS, ROWBOATS, DINGHIES, SCULLS AND
KAYAKS less than 14 feet in length (mounted or un-mounted on trailers) (excluding toys
and articles capable of being transported in standard cartons as defined in Item 105).
BOATS, CANOES, SKIFFS, ROWBOATS, KAYAKS, SAILBOATS AND BOAT
TRAILERS (See above and also refer to Weight Additives in this Item).
(130C)FARM EQUIPMENT; FARM IMPLEMENTS; FARM TRAILERS or TRACTORS
(25 horsepower and over); STRETCH LIMOUSINES (Auto); TRUCKS, pickup any size,
with campers or camper shells mounted thereon; VANS, any size and SPORT UTILITY
VEHICLES.
(130D) TRAILERS, INCLUDING UTILITY and POP-UP TRAILERS 14 feet or over in
length (except boat trailers, travel camper trailers/mini-mobile homes, see Weight
Additives in this Item).
CAMPERS or CAMPER SHELLS MOUNTED on pickup trucks, apply above
classification for trucks, pickup with campers or camper shells mounted thereon (except
travel camper trailers/mini-mobile homes, see Weight Additives in this Item).
CAMPERS or CAMPER SHELLS, NOT MOUNTED on pickup trucks (See Weight
Additives in this Item).
(130E) – BATH TUBS; HOT TUBS; SPAS; WHIRLPOOL BATHS AND JACUZZIS
(measuring less than 65 cubic feet in dimension) (transported set-up, not dismantled).
(130F) PLAYHOUSES, TOOL SHEDS, UTILITY SHEDS; ANIMAL
HOUSES/KENNELS; DOLL HOUSES (transported set-up, not dismantled) (excluding
toys and articles capable of being transported in standard cartons as defined in Item
105).
(130G) PIPE ORGANS, GRAND PIANOS, HARPSICHODS and all other types of
PIANOS and ORGANS (any size); GUN SAFES, GUN CABINETS and GUN LOCKERS
(excluding toys and articles capable of being transported in standard cartons as defined
in Item 105).
(130H) LARGE-SCREEN TELEVISIONS, 40 INCHES AND OVER (EXCLUDES
FLAT SCREEN TELEVISIONS (refer to NOTE 7)), SATELLITE TELEVISION/RADIO
RECEIVING DISCS/DISHES, INCLUDING MOUNTS, STANDS AND ACCESSORIAL
EQUIPMENT (excluding toys and articles capable of being transported in standard
cartons as defined in Item 105).
(130I) - GRANDFATHER CLOCKS OR GRANDMOTHER CLOCKS
(transported set-up, not dismantled).
Refer to Appendix B for Light and Bulky Article Charges
2. Weight Additives. When a shipment includes any of the following items(s), the
transportation charges will be based on the net scale weight of the shipment, plus a
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 56 of 78
weight additive calculated in accordance with the below:
(130W-a) - AIRPLANES, GLIDERS (except hang gliders) or ULTRALIGHTS: 120
pounds per linear foot of total length of the fuselage.
(130W-b) - CAMPER SHELLS, any size, not mounted on trucks; BOATS and
SAILBOATS less than 14 feet in length (mounted or un-mounted on trailers); and
CANOES, SKIFFS, ROWBOATS, DINGHIES, SCULLS and KAYAKS 14 feet and over
in length (mounted or un-mounted on trailers): 700 pounds.
(130W-c) - BOATS and SAILBOATS 14 feet and over in length: 2500 pounds.
(130W-d) - BOAT TRAILERS any length: 1600 pounds.
(130W-e) - TRAVEL CAMPER TRAILERS/MINI-MOBILE HOMES (other than utility and
pop-up trailers); CAMPERS (excluding camper shells) NOT MOUNTED ON TRUCKS;
or HORSE TRAILERS: 7000 pounds.
(130W-f) - BATH TUBS, HOT TUBS, SPAS and WHIRLPOOL BATHS and JACUZZIS
(measuring 65 cubic feet and over in dimension) (transported set-up, not dismantled:
700 pounds (refer to NOTE: 3).
NOTE 1: Classification/Weight Additive provisions are applicable on boats, sailboats,
canoes, skiffs, rowboats, dinghies, sculls, and kayaks without regard to whether such
articles are mounted or un-mounted on trailers. The Weight Additive named above for
boat trailers any length applies in addition to these provisions.
NOTE 2: When shipment contains two or more articles subject to the weight additive,
the total weight additive for that shipment will be the sum of the individual additives for
each bulky article calculated separately.
NOTE 3: Except as otherwise provided, in determining lengths for the purpose of this
Item, all fractions of a foot will be disregarded.
For Bath Tubs, Hot Tubs, Spas, Whirlpool Baths and Jacuzzis, the determination of
dimension will be arrived at by measuring the outside of the Item and multiplying the
Item’s width times the length times the height (in inches) and dividing the result by 1728
(the number of cubic inches in a cubic foot); round the total up to the next whole number
to determine the total number of cubic feet.
For example, 74 inches wide times 84.5 inches long times 33 inches high equals
206349 inches divided by 1728 equals 119.41 cubic feet, which rounds up to 120 cubic
feet.
NOTE 4: The length of boats, canoes, skiffs, rowboats, kayaks, sailboats or jet skis
shall be determined by the straight center line distance between the top center point of
the transom and a point perpendicular with the foremost part of the bow.
Manufacturer’s “length overall” or “center line length” shall apply as the correct length
for the purposes of this Item in lieu of physical measurement by TSP.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 57 of 78
NOTE 5: On shipments having movement via water, a loading or unloading from TSP’s
vehicle may be required at the Alaskan port of transportation by the ocean vessel, and a
further loading or unloading of TSP’s vehicle at Tacoma, WA.
NOTE 6: Unless otherwise specifically provided, the Bulky Article Charge or Weight
additive WILL APPLY for any of the articles contained in this Item either whole or in a
disassembled or partially disassembled condition. Weight Additives will be based on
the longest applicable disassembled part (refer to NOTE 4 herein for proper
measurement of specified articles).
NOTE 7: Bulky Article charges are not authorized for flat screen televisions (refer to
Item 105, NOTE 9).
EXCEPTION 1: Unless waived in writing by the BLIO, the provisions of this Item WILL
NOT apply when Items are crated by the TSP; the crating charges will apply in lieu of
the charges in this Item.
EXCEPTION 2: This Item WILL NOT apply when BLIO orders Exclusive Use of Vehicle
under Item 5, Paragraph 2.
Items 131 – 134
Available for Future Use
Item 135
Origin and Destination Service Charge
(135A) – Origin Service Charge
(135B) – Destination Service Charge
1. Application. The Origin and Destination Service Charge includes elevator service,
stair and excess distance carries, and the additional transportation charge (ATC). This
Item applies on a hundredweight basis at the origin address as identified on the Bill of
Lading and/or the destination address as identified on the Bill of Lading to compensate
the TSP for handling and servicing the shipment at each location.
2. All shipments shall be subject to an Origin and Destination Service Charge, which
shall apply once at origin and once at destination based on the net weight of the
shipment (refer to NOTES 2 and 4 of this Item), on a per hundredweight basis. The
Origin and Destination Service Charges apply for the handling and servicing of the
shipment at the origin address as identified on the Bill of Lading and/or the requested
destination address as identified on the Bill of Lading and/or third party storage or other
facility, whether inside or outside a building, providing such places are safe and
accessible to TSP’s personnel. This includes the cost for bracing/stabilization (and de-
bracing/destabilization) of moveable parts IN or ON household appliances (refer to
Items 35 and 120).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 58 of 78
3. If additional services (such as, but not limited to Extra Labor, Waiting Time, Shuttle
Service, Light and Bulky Articles, Overtime Pickup and Delivery or Pickup and Delivery
Service Applicable at Third Party and Self-Storage Warehouses) are requested or
necessary to complete the handling and servicing of a shipment and are approved in
writing by the BLIO, they will be performed subject to the conditions, rates and charges
named in Sections 1 and 2 of this Tariff and shall apply in addition to the charges
named herein.
Refer to Appendix B for Origin and Destination Service Charges
NOTE 1: Origin and Destination Service Charges apply on a per hundred weight (cwt)
basis, based on the weight at which the transportation charge is based, the origin
address as identified on the Bill of Lading and the destination address as identified on
the Bill of Lading.
NOTE 2: On shipments picked up or delivered at more than one place, the initial point
of origin identified on the Bill of Lading shall be the basis for the determination of
charges at points of extra pickup, the destination address as identified on the Bill of
Lading shall be the basis for the determination of charges at points of extra delivery,
and the total (combined) net weight of the shipment shall be the basis for the
determination of charges under this Item.
NOTE 3: On diverted shipments, the origin address as identified on the Bill of Lading
and/or the final destination address (not the point of diversion) shall be applicable points
for the determination of charges under this Item. On shipments that are diverted back
to origin, the Origin Service Charge will apply twice.
NOTE 4: On SIT shipments, the determination of the charges under this Item is based
on the origin address as identified on the Bill of Lading and/or the destination address
as identified on the Bill of Lading. If the shipment terminates at the SIT facility, then the
storage site shall be considered the final point of delivery. For shipments converted to
Owner’s expense, refer to Item 17-2.
Items 136 – 144
Available for Future Use
Item 145
Export and Import of Canadian Shipments
(145A) - Export and Import
(145B) - Bonded Storage Service
On all shipments moving to or from Canada, an additional charge based on the weight
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 59 of 78
at which the transportation rate is assessed will be applicable.
Refer to Appendix B for Canadian Export and Import Charges
NOTE 1: This charge includes the TSP’s services for clearance but DOES NOT include
SIT, brokerage fees or the cost of any other services required to be performed by third
persons. If customs clearance requires that any cargo be unloaded from the vehicle
and reloaded on the vehicle, such service will be provided by the TSP at the Extra
Labor rates published in Item 120. When shipments move in bond, the charge for
Waiting Time, Item 120, will apply while holding shipment pending arrival of Customs
Officials for clearance prior to delivery. Shipment may be placed in SIT at the option of
the TSP. Bonded Storage Service will be provided at the request of the BLIO at the rate
shown in Appendix B and is in addition to the charges provided in Item 185.
NOTE 2: Transportation charges on shipments requiring U.S. Customs clearance at a
point other than final destination will be assessed on the mileage from origin to final
destination via the required U.S. Custom Clearance Office.
Items 146 – 174
Available for Future Use
Item 175
Overtime Loading and Unloading Service
(175A) – Overtime Loading/Unloading
1. Pickup or Delivery Service on Saturday, Sundays or Holidays. This Item applies
when TSP performs pickup or delivery service on weekends, holidays or after hours at
the specific request, in writing, of the BLIO or if required by landlord requirements or
local laws or ordinances. This Item is not applicable when done for TSP convenience.
2. Except as otherwise provided for and subject to applicable NOTES below, an
additional charge for each overtime loading or each overtime unloading shall apply at
point where such service is performed, pursuant to Stopoff provisions of Item 28.
3. Overtime loading and unloading charges apply on all shipments when service is
provided on Saturdays, Sundays or holidays or between the hours of 5:00 p.m. and 8:00
a.m. Monday through Friday when this service is made necessary by:
a. Specific request, in writing, of the BLIO;
b. Landlord requirements; or
c. Prevailing laws and/or ordinances.
Refer to Appendix B for Overtime Loading and Unloading Charges
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 60 of 78
NOTE 1: Overtime loading and unloading charges will be based on actual weight
subject to a minimum of 1,000 pounds.
NOTE 2: Overtime loading or unloading charges will not apply when service is
performed for TSP’s convenience.
NOTE 3: Overtime loading or unloading services will be rendered only at the option of
the TSP.
NOTE 4: Overtime unloading charges will not apply at destination when shipments are
delivered to a SIT facility.
NOTE 5: Overtime loading and unloading charges also apply on Good Friday when
service is rendered on that day in the New York City area (Zip Codes 100,101, 102,
103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119,
124, 125, 126 and 127.
NOTE 6: The provisions of this Item DO NOT APPLY when the overtime provisions of
Items 120 or 210 are applicable.
Items 176 – 184
Available for Future Use
Item 185
Storage-in-Transit (SIT)
(185A) – SIT First Day
(185B) – SIT Additional Days
1. This Item applies when SIT is performed.
2. SIT charges are in dollars and cents per cwt and apply based on the origin address
or destination address as identified on the Bill of Lading. Charges for this service shall
be based on actual weight of goods stored in transit, subject to a 1,000 pound minimum.
3. SIT charges apply for each day of storage and apply each time SIT service is
rendered. Storage days will include the day goods are placed in SIT and the day goods
are removed from SIT (except as otherwise provided in Item 17, Paragraph 7). If the
goods are removed from SIT on the same day they are placed in SIT, one day SIT will
apply.
Refer to Appendix B for SIT Charges
NOTE 1: TSP must provide SIT at destination unless SIT at origin is specified on the
Bill of Lading or authorized in writing by the BLIO. TSP must provide SIT service within
50 miles of the destination address as identified on the Bill of Lading (or the origin
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 61 of 78
address as identified on the Bill of Lading if SIT at origin was specified on the Bill of
Lading or approved in writing by the BLIO).
NOTE 2: If SIT facilities (TSP or foreign warehouse) are not available within the
required 50 miles of the destination address as identified on the Bill of Lading (or the
origin address as identified on the Bill of Lading if SIT at origin was specified on the Bill
of Lading or authorized in writing by the BLIO), the BLIO will be advised and SIT will be
effected at: a) the nearest available facility (TSP or foreign warehouse), or b) an
otherwise agreed facility. In which case, charges will be assessed based on the
destination address as identified on the Bill of Lading (or the origin address as identified
on the Bill of Lading if SIT at origin was specified on the Bill of Lading or authorized in
writing by the BLIO).
NOTE 3: The BLIO can waive, in writing, the 50 mile distance and pricing requirement
at his/her discretion. When a waiver is granted, the billing must be supported by a copy
of the waiver indicating that the BLIO waived the 50 mile distance requirement and that
charges are based on the location where the SIT was performed.
Items 186 – 189
Available for Future Use
Item 190
Full Value Protection Service
(Applicable on All Shipments Moved in Accordance with this Tariff)
1. All shipments moving pursuant to GSA’s CHAMP Program under the provisions of
this Tariff are deemed to be released at an amount equal to $6.00 times the weight of
the shipment (in pounds) or the declared lump sum value, whichever is greater.
2. In the event that a greater value (than $6.00 for each pound of weight in the
shipment) is declared, a Full Value Charge ($0.85 per $100 or fraction thereof) will
apply on that portion of the valuation declared in excess of the $6.00 per pound amount.
A SIT Full Valuation Protection Storage Liability Charge equal to $0.18 per $100 or
fraction thereof will also apply on that portion of the valuation declared in excess of the
$6.00 per pound amount on shipments placed into SIT.
3. The TSP will guarantee either replacement of articles lost or destroyed while in the
TSP’s custody, reimbursement for the full replacement cost (as determined by current
retail price for the same or similar Items of like kind, quality and functionality), or repairs,
or the cost of repairs to the damaged item(s) to the extent necessary to restore the
Item(s) to the same condition as when received by the TSP from the Owner. Actual
replacement articles, if any, shall consist of articles of like kind and quality without
deduction for depreciation.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 62 of 78
4. TSP’s maximum liability shall not exceed the released or declared value on the
shipment or the full cost of repair to the damaged property, whichever is less. TSP shall
have the option of repair or replacement of damaged articles or providing
reimbursement equal to the cost of the repair or the cost of the replacement.
5. All items which are replaced or for which the full current market value has been paid
become the property of the TSP.
6. Provisions of this Item are contractual limits of liability as provided for in Section
14706 of the ICC Termination Act of 1995 and are not to be construed as “insurance.”
Items 191 – 199
Available for Future Use
Item 200
Transportation-Related Move Management Services
1. TSP’s may elect to provide Move Management Service (MMS) for shipments
pursuant to GSA’s CHAMP on behalf of requesting Agency participants in CHAMP.
2. A Memorandum of Agreement (MOA) is to be executed by the TSP and the Agency
detailing the individual Agency move management requirements.
3. Refer to the CHAMP HTOS and RFO for additional information on move
management requirements and services included.
Items 201 – 209
Available for Future Use
Item 210
Pickup and Delivery Transportation Charges on SIT Shipments
(210A) – SIT Pickup/Delivery 50 Miles or Less
(210B) – SIT Pickup/Delivery Over 50 Miles
(210C) – SIT Pickup/Delivery 50 Miles or Less – Overtime
(210D) – SIT Pickup/Delivery Over 50 Miles – Alaska
1. Pickup and Delivery Transportation Charges on SIT Shipments. This Item
applies on SIT shipments when the TSP provides pickup or delivery service between
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 63 of 78
the SIT location and the residence. TSP must provide SIT at destination unless SIT at
origin is specified on the Bill of Lading or authorized in writing by the BLIO. TSP must
provide SIT service within 50 miles of the destination address as identified on the Bill of
Lading (or origin address as identified on the Bill of Lading if SIT at origin was specified
on the Bill of Lading or approved in writing by the BLIO). SIT charges will be based on
the destination address as identified on the Bill of Lading (or origin address as identified
on the Bill of Lading if SIT at origin was specified on the Bill of Lading or approved in
writing by the BLIO).
When the Distance Between the
Origin/Destination Address as Identified on the
Bill of Lading and the Storage Facility is:
The Applicable Charges Are:
Up to 50 Miles
Pickup and Delivery
Transportation Charges
(Apply 210A – Regular Time or
210C – Overtime)
Over 50 Miles
Transportation Charges (210B)
Apply the Linehaul charges in
Section 3 of Appendix B.
Over 50 Miles (Alaska only)
Transportation Charges (210D)
Apply the Intra-Alaska Charges in
Section 7 of Appendix B
a. When the BLIO preapproves in writing Overtime Pickup or Delivery Service,
overtime charges apply when service is performed between 5:00 p.m. and 8:00 a.m.
Monday through Friday or at any time on Saturdays, Sundays and holidays.
b. The Overtime SIT Pickup or Delivery Service charges provided herein DO NOT
APPLY when the distance between the storage location and the residence is over 50
miles; refer to Item 175 for overtime charges that apply. Overtime charges will not apply
when service is performed for TSP convenience.
c. SIT Pickup and Delivery charges apply based on the net weight of the shipment,
plus weight additives in Item 130, when applicable, subject to the minimum weights as
provided for in the Tariff, including pickup or delivery of portions of a shipment which are
placed into or removed from SIT, which are subject to a minimum weight of 1000
pounds.
d. SIT Pickup and Delivery charges include the loading and unloading of the
shipment and the transportation of the shipment from or to the SIT facility, but do not
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 64 of 78
include any other Additional Services named in this Tariff.
e. The provisions of this Item apply, subject to the valuation provisions in Item 190.
Refer to Appendix B for SIT Pickup and Delivery Charges
Items 211 – 218
Available for Future Use
Item 219
TSP Supervisory Personnel
(219A) – TSP Supervisory Personnel, Regular Hours or Days
(219B) – TSP Supervisory Personnel, Overtime Hours or Days
Except as otherwise provided for in this Tariff, when requested and authorized in writing
by the BLIO, TSP will provide supervisory personnel at origin and/or destination.
Refer to Appendix B for Supervisory Personnel Charges
NOTE 1: Regular hours or days shall be between the hours of 8:00 a.m. to 5:00 p.m.
Mondays through Fridays (except holidays).
NOTE 2: Overtime hours or days shall be between the hours of 5:00 p.m. and 8:00
a.m. Mondays through Fridays and any time on Saturdays, Sundays or holidays.
Items 220 – 224
Available for Future Use
Item 225
Pickup and Delivery Service Applicable to Third Party and Self-
Storage Warehouses
(225A) – Pickup/Delivery Self/Mini Storage
(225B) – Pickup/Delivery Self/Mini Storage – Overtime
1. Except as otherwise provided herein, when TSP picks up or delivers a shipment
to/from a third party warehouse (including self-storage/mini-warehouse locations), a
charge will apply when the TSP is requested by the BLIO to enter the warehouse for the
purpose of removing items stored from, or placing items into, the warehouse space
rented/controlled by the Owner or the Agency. This service must be approved in
GSA500A GSA, ERRC, [email protected] I Issued 09/27/2017 Effective 01/01/2018 Page 65 of 78
writing by the BLIO prior to performance of the service. The Overtime Warehouse
Pickup or Delivery Charges provided for herein are applicable ONLY for the portion of
the pickup or delivery service that is performed inside the warehouse space (refer to
Item 175) for additional overtime charges that may apply.
2. Charges apply at the point where the service is performed, pursuant to the Stopoff
provisions of Item 28, based on the weight of the shipment, or portion thereof, that is
placed into or removed from the warehouse, subject to a minimum weight of 1,000
pounds.
3. When Overtime Pickup or Delivery Service is requested and approved in writing by
the BLIO, overtime charges will apply when service is performed between 5:00 p.m. and
8:00 a.m. Monday through Friday, or at any time on Saturdays, Sundays and holidays.
Overtime charges will not apply when service is performed for TSP’s convenience.
Refer to Appendix B for Third Party and Self-Storage Pickup and Delivery
Charges
NOTE 1: Extra pickup (Item 28) charges will not apply when the only pickup/delivery is
from or to a self-storage or mini-warehouse.
Item 226
Available for Future Use
Item 227
Alaska Shipments
This Item applies to the transportation of HHG shipments BETWEEN all points in the
U.S. (including the District of Columbia but excluding Hawaii) AND the named Alaskan
points identified in Section 6 to include intra-state moves within Alaska.
1. The applicable Transportation Charges and related Sections are identified below
and are contained in Appendix B:
1) Section 6 contains Waterhaul (Ocean) transportation charges applicable
between the Port of Tacoma, Washington and any point within a 50 mile radius of
the TSP’s Port Facility at the named point(s) in Alaska.
2) Section 7 contains additional transportation mileage charges applicable between
the named points in Alaska identified in Section 6 and points in Alaska that are
more than a 50 mile radius of the TSP’s Port Facility at the named point(s) in
Alaska identified in Section 6 and are on the Alaskan Road system and either the
origin or destination of the shipment is in the U. S. (including the District of
Columbia but excluding Hawaii).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 66 of 78
2. Compensation methodology for all shipments between the U.S. (including the
District of Columbia but excluding Hawaii) and Alaska will be based on the Linehaul
transportation charges identified in Section 3 to/from the Port of Tacoma, Washington
plus the Ocean Waterhaul table charges identified in Section 6 to/from the named points
in Alaska identified in Section 6.
3. TSPs electing to use the Alcan Highway will be compensated based on
compensation methodology identified in Paragraph 2 of this Item.
4. Shipments to/from Alaska must utilize the point in Section 6 that is nearest to the
requested pickup address and/or the requested delivery address as identified on the Bill
of Lading.
5. Shipments traveling intra-state Alaska (when both the origin is within a 50 mile
radius of the TSP’s Port Facility at the named point(s) in Alaska identified in Section 6
and is on the Alaskan Road system and the destination is within a 50 mile radius of the
TSP’s Port Facility at the named point(s) in Alaska identified in Section 6 and is on the
Alaskan Road system) will be based on transportation mileage compensation (Section
7) and will not be compensated based on the Ocean Waterhaul tables identified in
Section 6.
6. A TSP may charge as a separate line item a fuel surcharge for bunker charges on
shipments moving from/to Alaska. The TSP must provide a copy of the original bill to
the Agency for reimbursement.
Item 228
Shorthaul Factor
1. A shorthaul factor will apply for shipments moving 800 miles or less (via all modes
combined).
2. Shorthaul distance is computed by determining the mileage between the origin
address as identified on the Bill of Lading and destination address as identified on the
Bill of Lading and is measured as hundred weight-miles (CWT-M).
3. CWT-M is determined by multiplying total shipment MILES times CWT.
Refer to Appendix B for Shorthaul Charges
NOTE 1: Exclusions apply such as changes prior to pickup and diversions.
NOTE 2: In order to determine if a shorthaul factor is applicable, TSP must factor in
all transportation segment miles. If a shorthaul factor is paid and a shipment moves
greater than 800 miles, the TSP MUST reimburse the Government the total
shorthaul amount paid.
NOTE 3: Excludes all Alaska Interstate shipments.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 67 of 78
Appendix A: How to use this Tariff
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 68 of 78
Appendix A
How to Use this Tariff
This Appendix A of the General Services Administration’s (GSA’s) Domestic 500A
(GSA500A) Tariff (Tariff) provides instructions and examples for rating shipments
transported under GSA’s Centralized Household Goods Traffic Management Program
(CHAMP) utilizing this Tariff.
The Baseline Rate Tariff Files, Appendix B (Appendix B), of this Tariff names the
baseline Linehaul/Transportation and the Additional Services rates and charges which
are then subject, as appropriate, to the accepted linehaul/transportation and Storage-in-
Transit (SIT) percentage discounts in effect for each Transportation Service Provider
(TSP). These discounts can be found in GSA’s Transportation Management Services
Solution System (TMSS) and are based on the date a shipment was picked up.
NOTE 1: TSPs file discounts as a percentage off of the Tariff; however, when displayed
in TMSS they are shown as a percentage of the Tariff. When applying the
linehaul/transportation discount and/or the SIT discount, use the percentage of the
Tariff. To determine this, take 1.00 minus the filed discount where the discount is
expressed as a fraction (for example a 55% discount is 0.55). So if a 55%
linehaul/transportation discount was filed by a TSP, you would multiply the charges by
45% (1.00 - .055 = .45) to determine the discounted charges. In this Appendix A, the
percentage to apply to calculate discounted charges (45% in our example) will be
referred to a TSP’s Linehaul/Transportation Discount Factor (LDF) or a TSP’s SIT
Discount Factor (SDF).
NOTE 2: For terms, conditions and application of rates and charges when shipping
Privately Owned Vehicles (POVs) and/or Unaccompanied Air Baggage (UAB) (Alaska
and Canada only), please refer to the applicable CHAMP Request for Offers (RFO).
Refer to TMSS for accepted rate offers and discounts.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 69 of 78
Determining Linehaul/Transportation (LH) Charges
The LH charges are the charges associated with loading, transporting and unloading a
shipment. The LH charges are distance-based and are applicable between points in the
United States (U.S.) (including the District of Columbia and excluding Hawaii) as
determined by PC*Miler issued by ALK Technologies, Inc. Mileage determination are
based on the applicable 5-digit postal zip codes obtained from the National 5-Digit Zip
Code and Post Office Directory issued by the U.S. Postal Service (USPS).
Exception: For shipments with an origin and/or destination within Canada, mileage
distances will be determined by the Rand McNally Mileage Guide 19, in lieu of ALK
Technologies, Inc.
Formula: LH = (BLH + OLF + DLF + SH) x LDF
NOTE: Shorthaul (SH) may or may not apply. Refer to the Tariff for additional
information.
Example Information
Origin Zip
(Davenport, IA)
52804 Destination Zip
(Oklahoma City, OK)
73104
Origin Service Area No.
292 Destination Service Area No. 636
Origin Services Cost Schedule
2 Destination Services Cost
Schedule
3
Estimated Weight
8,500 Linehaul/Transportation
Discount
55%
Shipment Hundredweight (cwt)
85 Linehaul/Transportation
Discount Factor (LDF)
45% (1.00 - .55)
Miles
682 Pickup Date 01/22/18
1) Determine the Base Linehaul (BLH) charge by going to the “Linehaul” tab of
Appendix B to view Section 3 Linehaul. Using the applicable mileage (based
on the origin and destination addresses as identified on the Bill of Lading) and
the weight of the shipment, locate the BLH.
In our example, BLH = $9,362.00
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 70 of 78
2) Determine the Origin Linehaul Factor (OLF) and Destination Linehaul Factor
(DLF) by going to the “City Reference” tab of Appendix B. Using the first three
digits of the origin zip (528 in our example) and the destination zip (731 in our
example), find the applicable Service Areas (292 for the origin and 636 for the
destination in our example).
Next go to the “Geographic Schedule” tab in Appendix B and find the row for the
Origin Service Area to identify the applicable OLF ($1.68 per cwt in our example)
and then find the row for the Destination Service Area to identify the applicable
DLF ($0.22 per cwt in our example). Multiply each factor by the shipment cwt.
In our example:
The OLF would be $1.68 times 85 = $142.80
The DLF would be $0.22 times 85 = $ 18.70
3) In accordance with the Tariff, determine if a Shorthaul (SH) factor applies to the
shipment. If it does, the SH factor is determined by multiplying the shipment cwt
times the miles (CWT-M or 85 x 682 = 57,970 in our example). Go to the
“Additional Rates” tab of Appendix B and find Item 228. Then find the row that
corresponds with the CWT-M.
In our example, SH = $245.71
4) Determine the LH by adding together the BLH, the OLF, the DLF, and the SH (if
applicable) and then multiplying by the TSP’s LDF.
In our example, it would be:
($9,362.00 + $142.80 + $18.70 + $245.71) x .45 = $4,396.14
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 71 of 78
Determining Linehaul/Transportation (LH) Charges for Shipments
From and To Alaska
The LH charges are the charges associated with loading, transporting and unloading a
shipment. The LH charges are distance-based and are applicable between points in the
United States (U.S.) (including the District of Columbia and excluding Hawaii) as
determined by PC*Miler issued by ALK Technologies, Inc. Mileage determinations are
based on the applicable 5-digit postal zip codes obtained from the National 5-Digit Zip
Code and Post Office Directory issued by the U.S. Postal Service (USPS).
Exception: For shipments with an origin and/or destination within Canada, mileage
distances will be determined by the Rand McNally Mileage Guide 19, in lieu of ALK
Technologies, Inc.
The Linehaul charges for shipments from and to Alaska are determined from three
separate rate tables contained in Appendix B:
a) Linehaul/Transportation charges applicable between all points in the U.S
(including the District of Columbia but excluding Alaska and Hawaii) and the Port of
Tacoma, Washington (refer to Section 3);
b) Waterhaul (ocean) transportation charges applicable between the Port of
Tacoma, Washington and any named point within a 50 mile radius of the TSP’s Port
Facility at the named point(s) in Alaska (refer to Section 6); and
c) Linehaul/Transportation charges applicable between the named points in
Alaska identified in Section 6 and points in Alaska that are more than a 50 mile radius of
the TSP’s Port Facility at the named point(s) in Alaska (refer to Section 7).
Formula: LH = (BLH + WH +OLF + DLF + SH) x LDF
NOTE: SH may or may not apply. Refer to the Tariff for additional information.
Example Information
Origin Zip
(Casper, WY)
82601 Destination Zip
(Fairbanks, AK)
99705
Origin Service Area No.
880 Destination Service Area No. 22
Origin Services Cost Schedule
2 Destination Services Cost
Schedule
4
Estimated Weight
10,000 Linehaul/Transportation
Discount
55%
Shipment Hundredweight (cwt)
100 Linehaul/Transportation
Discount Factor (LDF)
45% (1.00 - .55)
Miles (from origin/destination to
Port of Tacoma, Washington)
1,086 Pickup Date 01/22/18
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 72 of 78
1) Determine the Base Linehaul (BLH) charge by going to the “Linehaul” tab of
Appendix B to view Section 3 Linehaul. Using the applicable mileage (based
on the origin or destination address as identified on the Bill of Lading and the
Port of Tacoma, Washington) and the weight of the shipment, locate the BLH
Charge.
In our example, BLH = $13,006.00
2) Determine the Waterhaul (WH) charge by going to the “Accessorials” tab of the
Appendix B to view Section 6 – AK Waterhaul. Using the applicable named point
in Alaska and the weight of the shipment, locate the WH charge.
In our example, WH = $17,073.00
3) Determine the Origin Linehaul Factor (OLF) and Destination Linehaul Factor
(DLF) by going to the “City Reference” tab of Appendix B. Using the first three
digits of the origin zip (826 in our example) and the destination zip (997 in our
example), find the applicable Service Areas (880 for the origin and 22 for the
destination in our example).
Next go to the “Geographic Schedule” tab in Appendix B and find the row for the
Origin Service Area to identify the applicable OLF ($1.02 per cwt in our example)
and then find the row for the Destination Service Area to identify the applicable
DLF ($5.23 per cwt in our example). Multiply each factor by the shipment cwt.
In our example:
The OLF would be $1.02 times 100 = $102.00
The DLF would be $5.23 times 100 = $523.00
4) In accordance with the Tariff, determine if a Shorthaul (SH) factor applies to the
shipment. In our example, it does not.
5) Determine the LH by adding together the BLH, the WH, the OLF, the DLF, and
the SH (if applicable) and then multiplying by the TSP’s LDF.
In our example, it would be:
($13,006.00 + $17,073.00 + $102.00 + $523.00) x .45 = $13,816.80
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 73 of 78
Determining Non-Linehaul Rate/Additional Services Rates and
Charges
The Service Areas and their associated Services Cost Schedules and other non-
mileage based rates and charges for services performed at points in the U.S. (including
the District of Columbia and excluding Hawaii) are determined based on the applicable
3-digit postal zip code (the first 3-digits of the 5-digit Zip Code) issued by the USPS.
Use the 3-digit postal zip code to determine the appropriate origin and destination
Service Areas and their associated Services Cost Schedules for the rates and charges
applicable for the Additional Services performed. Additional Services performed at
points in Canada are based on a single cost schedule for all points in Canada.
Example Information
Origin Zip
(Davenport, IA)
52804 Destination Zip
(Oklahoma City, OK)
73104
Origin Service Area No.
292 Destination Service Area No. 636
Origin Services Cost Schedule
2 Destination Services Cost
Schedule
3
Origin SIT P/D Schedule 3 Linehaul/Transportation
Discount
55%
Estimated Weight
8,500 Linehaul/Transportation
Discount Factor (LDF)
45% (1.00 - .55)
Shipment Hundredweight (cwt)
85 SIT Discount 47%
Miles
682 SIT Discount Factor (SDF) 53% (1.00 - .47)
Crate 4.30 cubic feet SIT Days (total)
30
Pickup Date 01/22/18 Destination SIT P/D Schedule
3
1) Determine Origin Service Charge (OSC) and Destination Service Charge (DSC)
a)
Determine OSC
(135A)
Formula:
135A
= (
135A
rate
x
shipment cwt)
x
TSP’s LDF
i. Determine the OSC by first referring to the “City Reference” tab of Appendix
B. Using the first three digits of the origin zip as identified on the Bill of Lading
(528 in our example), find the applicable Origin Service Area (292 in our
example).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 74 of 78
ii. Next go to the “Geographic Schedule” tab in Appendix B and find the row
for the Origin Service Area to identify the applicable OSC ($5.02 per cwt in our
example).
iii. Using this number, compute the charge by using the 135A rate x the
shipment cwt and then multiply that by the TSP’s LDF.
In our example, the OSC would be ($5.02 x 85) x .45 = $192.02
b) Determine DSC (135B)
Formula:
135B
= (
135B
rate
x
shipment cwt)
x
TSP’s LDF
i. Determine the DSC by first referring to the City Reference tab of Appendix
B. Using the first three digits of the destination zip as identified on the Bill of
Lading (731 in our example), find the applicable Destination Service Area (636
in our example).
ii. Next go to the “Geographic Schedule” tab in Appendix B and find the row
for the Destination Service Area to identify the applicable DSC ($5.01 per cwt
in our example).
iii. Using this number, compute the charge by using the 135B rate x the
shipment cwt and then multiply that by the TSP’s LDF.
In our example, the DSC would be ($5.01 x 85) x .45 = $191.63.
2) Determine Full Packing and Unpacking Service (105A)
Formula: 105A
= (
(Full Packing rate x shipment cwt) + (Full Unpacking rate
x shipment cwt)) x TSP’s LDF
NOTE: Before determining Full Packing and Unpacking Service charges, use
the Origin Service Area (292 in our example) and go to the “Geographic
Schedule” tab of Appendix B to identify the appropriate Origin Services Cost
Schedule (2 in our example). Then use the Destination Service Area (636 in
our example) to identify the appropriate Destination Services Cost Schedule
(3 in our example). Then refer to the "Additional Rates" tab of Appendix B.
a)
Determine Full Packing
(105A)
i. Look up the Full Packing rate for the Origin Services Cost Schedule (2 in our
example) and the weight bracket (16,000 lbs and under in our example). (Note
- there are 4 service areas so make sure to use the one that applies to the
appropriate Origin Services Cost Schedule). In our example, the rate would
be $58.98 per cwt.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 75 of 78
ii. Multiply the rate by the shipment cwt
In our example, Full Packing would be $58.98 X 85 = $5,013.30.
b) Determine Full Unpacking (105A)
i. Look up the Full Unpacking rate for the Destination Services Cost Schedule
(3 in our example) and the weight bracket (Note - there are 4 service areas so
make sure to use the one that applies to the appropriate Destination Services
Cost Schedule. And there is only one Unpacking rate per Destination
Services Cost Schedule regardless of the weight). In our example, the rate
would be $6.78 per cwt.
ii.
Multiply the rate by the shipment cwt
In our example, Full Unpacking would be $6.78 X 85 = $576.30.
c) Determine Full Packing and Unpacking Service Charge (105A)
Add the Full Packing charge and the Full Unpacking Charge together and
then multiply the total by the TSP’s LDF.
In our example, the Full Packing and Unpacking Service Charge would be
($5,013.30 + 576.30) x .45 = $2,515.32
3) Determine Crating/Uncrating Regular Crate Rates (105B and 105E)
Formula: Crating
=
(Crating rate (per schedule) x cubic foot) x TSP’s LDF
Uncrating= (Uncrating rate (per schedule) x cubic foot) x TSP’s LDF
NOTE: Crating and uncrating is charged by cubic foot and is subject to four cubic
feet minimum. Crating is based on the rate per cubic foot at the Origin Services
Cost Schedule and uncrating is based on the Destination Services Cost
Schedule.
a) Determine Crating (Regular Crate) (105B)
i. In the "Additional Rates" tab of Appendix B, look up the rate for Item Code
105B for the Origin Service Cost Schedule (2 in our example). (Note - there are
4 service areas so make sure to use the one that applies to the appropriate
Origin Services Cost Schedule). In our example, the rate would be $28.29 per
cubic foot.
ii. Multiply the rate by the cubic feet of the crate (4.30 in our example) and then
multiply that by the TSP’s LDF.
In our example, Crating would be ($28.29 X 4.30) X .45
=
$54.74.
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 76 of 78
b) Determine Uncrating (Regular Crate) (105E)
i. In the "Additional Rates" tab of Appendix B, look up the rate for Item Code
105E for the Destination Services Cost Schedule (3 in our example). (Note -
there are 4 service areas so make sure you use the one that applies to the
appropriate Destination Services Cost Schedule). In our example, the rate would
be is $7.17 per cubic foot.
ii. Multiply the rate by the cubic feet of the crate (4.30 in our example) and then
multiply that by the TSP’s LDF.
In our example, Uncrating would be ($7.17 X 4.30) X .45
=
$13.87.
4) Determine SIT CHARGES (185A and 185B)
Formula: 185A = (1
st
Day SIT Charge x shipment cwt) x TSP’s SDF
185B
=
(Addl SIT Charge x shipment cwt x Days) x TSP’s SDF
NOTE: SIT rates are based on the origin or destination address as identified
on the Bill of Lading and are NOT determined by the address of the SIT
facility.
To calculate SIT charges, refer to the "Geographical Schedule" tab of
Appendix B and apply the SIT rates shown based on the Origin or
Destination Service Area of the shipment.
a) Determine SIT First Day & Warehouse Charges (185A)
i. In the “Geographic Schedule” Tab of Appendix B, look up the “185A SIT
First Day and WHouse (per cwt)” rate applicable to the Origin Service Area
(if SIT is at origin) or Destination Service Area (if SIT is at destination) of the
shipment (in our example, SIT is at destination so the rate is $15.80 per cwt)
ii. Multiply the rate by the shipment cwt and then multiply that by the TSP’s
SDF.
In our example, SIT would be ($15.80 x 85) x .53 = $711.79
b) Determine SIT Additional Days (185B)
i. In the “Geographic Schedule” Tab of Appendix B, look up the “185B SIT
Addl Days (per cwt)” rate applicable to the Origin Service Area (if SIT is at
origin) or Destination Service Area (if SIT is at destination) of the shipment
(in our example, SIT is at destination so the rate is $0.67 per cwt)
ii. Multiply the rate by the shipment cwt to get the additional day SIT rate
($0.67 x 85 = 56.95).
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 77 of 78
iii. Take the additional day SIT rate and multiply it by the number of
additional days and then multiply that by the TSP’s SDF.
In our example, SIT Additional Days would be (56.95 x 29) x .53 = $875.32
5) Determine P/D SIT - 50 Miles or Less (210A)
Formula: 210A
=
210A table charge x TSP’s SDF
NOTE: SIT rates are based on the origin or destination address as identified
on the Bill of Lading and are NOT determined by the address of the SIT
facility.
To calculate SIT charges, refer to the "Geographical Schedule" tab of
Appendix B and apply the SIT rates shown based on the Origin or
Destination Service Area of the shipment.
Determine P/D SIT - 50 Miles or Less (210A)
i. In the “Geographical Schedule of Appendix B, identify the SIT P/D
Schedule” based on the Origin Service Area (if SIT is at origin) or the
Destination Service Area (if SIT is at destination) (in our example, SIT is at
destination and the SIT P/D Schedule is 3).
ii. In the "Accessorials" tab of Appendix B, look up “Item 210A P/D SIT – 50
Miles or Less” and identify the applicable Services Cost Schedule (3 in our
example) and the weight being delivered to locate the rate ($3,579 in our
example).
iii. Multiply that rate by the TSP’s SDF.
In our example, P/D SIT–50 Miles or Less would be
$3,579 x .53 = $1,896.87
GSA500A GSA, ERRC, [email protected] Issued 09/27/2017 Effective 01/01/2018 Page 78 of 78
Appendix B: Baseline Rate Tariff Files
(Refer to the Excel Workbook at:
http://www.gsa.gov/portal/content/103864)