Xerox
®
Print Service
Plug-in for Android
Frequently Asked Questions
Question Answer
Where do I get the Xerox
®
Print Service Plug-in? The plug-in is available at the Google Play™ store. Search on “Xerox Print
Service”.
What is the Xerox
®
Print Service Plug-in? The Xerox
®
Print Service Plug-in provides native printing support on
Android devices.
The Xerox
®
Print Service Plug-in extends Android’s printing feature in
Android 4.4 (KitKat) to support printing on Xerox
®
printers. The plug-in
enables printing to many Xerox
®
printers and multifunction printers
(MFPs) without the need for third-party apps or additional print drivers
or middleware. Easily print photos, Web pages and documents when
your mobile device is connected to a compatible Xerox
®
device through
a wireless network. You can control print settings including Secure Code
Printing, color, number of copies, paper orientation and paper type.
Any Android device operating with the Google
®
Android™ 4.4 (KitKat) or later operating system
supports the Xerox
®
Print Service.
Printing with the Xerox
®
Print Service
Follow these steps to print from a supported Android device using the
Xerox
®
Print Service.
1. From a supported app (such as Google
®
Gmail™), find the Print option
from the app’s menu, and then tap Print.
2. Find the option to select your printer. The Android device displays a list
of printers that are available on the Wi-Fi network.
3. Find your printer on the list, and then tap to select it.
4. Make any changes to the available printing options, if desired.
5. Tap Print to send the print job to the printer.
6. You may tap Printer Settings to see additional print options.
Xerox
®
Print Service Plug-in for Android™
FAQ
Xerox
®
Print Service Plug-in for Android™
Frequently Asked Questions
Question Answer
Does my Xerox
®
printer or multifunction device support
Xerox
®
Print Service?
The Android printing solution supports the following Xerox
®
printers and
multifunction devices.
Please visit Xerox
®
Print Service at www.xerox.com for the latest,
ever-growing list.
Xerox
®
Multifunction Printers
®
ColorQube
®
8700 Color Multifunction Printer
®
ColorQube
®
8900 Color Multifunction Printer
®
ColorQube
®
9301/9302/9303 Color Multifunction Printer
®
WorkCentre
®
3615 Multifunction Printer
®
WorkCentre
®
3655 Multifunction Printer
®
WorkCentre
®
4265 Multifunction Printer
®
WorkCentre
®
5845/5855 Multifunction Printer
®
WorkCentre
®
5865/5875/5890 Multifunction Printer
®
WorkCentre
®
5945/5955 Multifunction Printer
®
WorkCentre
®
6605 Color Multifunction Printer
®
WorkCentre
®
6655 Color Multifunction Printer
®
WorkCentre
®
7220/7225 Color Multifunction Printer
®
WorkCentre
®
7830/7835/7845/7855 Color Multifunction Printer
®
WorkCentre
®
7970 Color Multifunction Printer
Xerox
®
Printers
®
ColorQube
®
8580 Color Printer
®
ColorQube
®
8880 Color Printer
®
Phaser
®
3610 Printer
®
Phaser
®
6600 Color Printer
What file formats can I print? Xerox
®
Print Service supports the following file formats:
®
Office files
Which apps can I print from? The applications listed below have been used in testing and you can print
from these applications on your Android™ 4.4 (KitKat) or later device.
This is an example list and may not reflect all the available apps but it
does provide a sample list for your convenience:
– Google
®
Gmail™
– Microsoft
®
Outlook
®
®
Office
– Microsoft Office Mobile
– Google Docs™/Sheets
– Polaris Office™
– Microsoft OfficeSuite 7
– Stock Browser (provided by the device manufacturer)
– Google Chrome™
– Mozilla
®
FireFox
®
– Opera™
– Google Drive™
NOTE: More applications will become available over time as app developers take
advantage of the Android printing support in Android 4.4 or later.
2
Xerox
®
Print Service Plug-in for Android™
Frequently Asked Questions
Question Answer
The list of apps does not include one that I frequently use. Does that
mean I cannot print from that application?
Currently, Xerox
®
Print Service supports printing only from the
applications listed. More apps will become available over time. You can
contact your app developer and encourage them to take advantage of
the Android printing support in Android™ 4.4 (KitKat) or later.
What print options are available with Xerox
®
Print Service? These printing options are available:
Copies: Select the number of copies that you want to print.
Color Mode: Select either the Color or Black-and-White/Mono option
for your print output.
Orientation:
Paper Size: You can print on all media sizes supported by the printer or
multifunction devices you are printing to.
Page Range: Select the pages to be printed in a multi-page document.
Additional Print Options (found by tapping Printer Settings)
Secure Print: Used to print confidential documents. After submitting
the job, the job will be stored on the printer hard disk and will not be
printed until the user releases the job from the printer control panel
with a .
2-Sided Print: Select to print an image on both the front and back, or
only front of each sheet.
Paper Type: Select type of media to use, such as transparency or pre-
cut tabs.
Paper Color: Select color of paper to use.
Stapling: Select stapling option (as long as the device being printed to
supports stapling).
Collation: Select collation if the job is being printed with multiple sets.
Print Quality: Select image quality option as supported by the printer
or multifunction device.
To cancel the print job, open the print notification area, select the print
job and then tap Cancel.
To monitor jobs in the print queue, open the notification area.
My printer is connected to a wired (Ethernet) network. Can I still print to
it from my Android device?
If your printer is on the same network as the Android device, you can
print to the printer.
Can I print from my Android device at any location? Yes, you can connect to the Wi-Fi network (access point) at any location,
and then use the Android device to print to the local printers.
®
Office documents from an Android device? You can use the Microsoft
®
Office Mobile app to print your Microsoft
Office documents.
Can I send print jobs to different printers and get them printed
simultaneously from my Android device?
Yes
By going to Android Settings > Printing > Xerox Print > tap/slide ON.
®
Print Service Plug-in? You can find out more by going to Android Settings > Printing >
Xerox Print > Menu > Settings > About “i” in the upper right corner.
My printer does not appear in the list of all printers. What should I do? You can try one of the following:
1. Go to Android Settings > Printing > Xerox Print > Add Printer >
select option to find new printer.
2. Go to App > Print > All Printers > tap the + symbol in the upper right
corner > Xerox Print > select option to find a new printer.
3
Xerox
®
Print Service Plug-in for Android™
Frequently Asked Questions
Definitions
Android™ Print Service (APS)—These are general term for Android
4.4 or later devices. Printing support is built into the operating system,
eliminating the need to install drivers or download software. Android 4.4
(KitKat) updates include wireless printing features for mobile devices like
smartphones and tablets.
“Vendor XYZ” Print Service—Many vendors also have similar names.
You can run these plug-in options interchangeably without a problem.
Xerox
®
Print Service—The Xerox
®
Print Service Plug-in extends Android’s
printing feature in Android 4.4 (KitKat) to support printing on Xerox
®
printers. The plug-in enables printing to many Xerox
®
printers and
multifunction printers (MFPs) without the need for third-party apps or
additional print drivers or middleware. Easily print photos, Web pages and
documents when your mobile device is connected to a compatible Xerox
®
device through a wireless network. You can control print settings including
Secure Code Printing, color, number of copies, paper orientation and
paper type.
Mopria™ Print Service—This is an industry-level (KitKat) Android print
service plug-in. Mopria plug-in represents many vendors in one plug-in.
In comparison, the Xerox
®
Print Service for Xerox
®
printers only gives
customer value-add Xerox options not available in a Mopria plug-in.
Mopria Print Service is available through Google Play™.
©2015 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, ColorQube®, Phaser® and WorkCentre® are trademarks of Xerox
Corporation in the United States and/or other countries. 2/15 BR13094 SFTFS-26UA
