aig-claim-reporting-construction.pdf

Claim Reporting

To report a claim, visit www.aig.com/reportaclaim

In claim management, delays often result in higher costs. Prompt notification of a claim

helps ensure that appropriate investigative, legal, and/or medical expertise is applied

early in the case when it can have the greatest impact on the outcome.

AIG provides claim reporting services to centralize the reporting of all workers’

compensation, general liability, auto and property claims. Regardless of where an

accident or injury occurs, AIG offers fast, easy and accurate online and telephonic

services to report your claims. By reducing the time it takes to report an injury or accident,

our claim specialists can promptly begin working on your case and immediately start to

control claim costs. All of the information necessary to file a claim will be obtained and

processed for file creation and assignment to the appropriate claim representative.

When reporting a claim to AIG online or telephonically, you are required to answer a series

of questions which are specific to state laws regarding accident or injury claim reporting.

The account profile is also confirmed and information is verified relating to your location.

1. Workers’ compensation claims – verify the state in which the injury occurred

and obtain relevant claim information as required by the state-specific Workers’

Compensation Bureau.

2. Auto, general liability and property claims – verify the type of claim and obtain

information necessary to complete a Loss Notice form.

Benefits

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difficult-to-read handwritten claim forms.

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more accurate claim reporting.

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care is established.

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Reporting a Claim

the “Register Now” link. Please have your policy information available to register.

If you do not have Internet access, you can report all workers’ compensation, auto,

general liability and property claims via the toll free reporting number: 800-910-2667

To report via fax or e-mail:

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Preferred Medical Providers

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www.aig.com/intellirisk

Loss Runs / RMIS

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viewed on the screen.

link. Please have your policy declaration page available to register.

IntelliRisk Advanced provides more detailed viewing, analysis, and reporting

communication tools. For more information about IntelliRisk Advanced, visit our

website at www.aig.com/intelliriskPSDPOUBDUUIF3.*4)FMQ%FTLBU800-767-2524.

Please note there is a charge for this upgraded application.

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and

individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United

States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website

at www.aig.com. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance

coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities.

Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.