Terms of Use for Acer User Experience Improvement Program (UEIP)
Acer User Experience Improvement Program (in short UEIP) is designed to automatically collect user data
directly from the multitude users of Acer products. We will improve our products with the help of such user
data. This document explains what data will be collected under the Acer UEIP and how it will be used.
Collection and Use of Information
Once you provide your consent to join the program, information regarding your device and how you use it
will be periodically (maximum once per day) collected and sent to Acer, which we will use to improve our
products and services. Depending on your wireless plan, this submission may be subject to data transfer
and/or connection charges. The information includes the following to the extent applicable:
‧ Machineserialnumber,Machinemodelname,country,Firstuserboottime,UEIPversion,OSversion
and name, HW information
‧ Taskbarpinnedapplication
‧ AppInstall/uninstall
‧ System(Crash,PowerOn/Off/S3/S4)
‧ LidSwitch
‧ UserInput(Mouse/Styles/Touchscreen/Pen/Fingerprint)
‧ Audio(Mute,AudioLevel)
‧ Display(On/Off/Dim)
‧ MACaddressofAccessPoint
‧ NetworkStatus(ConnectionStatus/Speed)
‧ DiskUsage(Size,Usage)
‧ PowerUsage(BatteryLevel,AC/DCmode)
‧ ApplicationUsage(Desktop/Metro)
‧ DeviceMode
‧ Network(DNS)
‧ USBportusage
‧ Wi-Fi(Type/Strength/Channel)
‧ HDDS.M.A.R.T.
‧ SDcard
‧ FullScreenTransition
‧ ODD(default/inject/eject)
‧ LimitedKeyboardInput
‧ DisplayBrightness
‧ BatteryCycle,BatteryMaxCapacity,PowerPlan
‧ UWPApp
‧ Desktopshortcut
‧ Overclock
‧ Nameandtypeofappsondeviceusingbuilt-incameraand/ormicrophone
‧ Starttime,endtimeandlengthoftimeforaspecificappusingthebuilt-incameraand/ormicrophone
for a specific session
Device-SpecificIdentifiers
AcerUEIPusesgloballyuniqueidentifierstoidentifyyourdevice(“Device-SpecificIdentifiers”).TheDevice-
SpecificIdentifiersarerandomlygeneratedandstoredinyourdevice.Theydonotcontainanypersonal
information and cannot be used to identify you. Acer will use the above mentioned information only for the
purpose of improving products which Acer provides in the future and to optimally meet the needs of its
users.Thisinformationwillnotbesharedordisclosedtoanypartnersorotherthird-partiesunlessas
mandated by law.
If I choose to join, can I opt out later?
Yes. You can choose to opt out of this program at any time by changing the settings via the Acer User
ExperienceImprovementProgramuserinterface.OnWindows-baseddevices,youcanfinditbyusingthe
Windows ‘search’ function.
Security&Privacy
Acer is committed to protecting your privacy and the security of the collected information by a variety of
methods, including the use of security technologies and procedures.
Formoreinformationonhowwehandlecustomerdataandhowweprotectitssecurity,pleaserefertothe
belowPrivacyNotice.
PrivacyNotice
Bymeansofthisprivacynotice(hereinafterthe“PrivacyNotice”)AcerInc.(hereinafter“Acer”,the
“Company”,“We”or“Us”)withregisteredofficesin8F,No.88,Section1,XinTai5thRoad,Xizhi,New
TaipeiCity221,Taiwan,R.O.C.,actingasdatacontroller,informsyouaboutourpracticesconcerningthe
data processing that may be carried out by the Company when you register to the UEIP.
1. Purposesofthedataprocessing
Once you provide your consent to join the program, information regarding your device and how you use it
will be periodically (maximum once per day) collected and sent to Acer, which we will use to improve our
products and services. The purpose of processing such data is to further improve the quality and the
performance of our devices so as to ensure the best features possible in the near future. The Terms of Use
include a detailed list of the information that Acer will process in the context of the UEIP.
SuchinformationiscollectedautomaticallyandAcerwillnotcreateaspecificprofileofyourhabitswhen
using a device.
2. Communication of personal data
Informationcollectedfromyourdevicewillnotbesharedordisclosedtoanypartnersorotherthird-parties
unless as mandated by applicable law.
3. Transferofpersonaldata
Personal data may be transferred to Taiwan, where the Company’s headquarters is located.
4. Personaldataretention
The data will be stored for no longer than it is necessary to pursue the purposes of the data processing
described above.
5. User’srights
You can at any time exercise your rights according to applicable laws, including the right to obtain
confirmationastowhetherornotpersonaldataconcerningyouexistsinAcer’sfiles,toknowtheircontent
andsource,toverifytheiraccuracy,oraskformodificationsorcancellation.Youcanchoosetooptoutof
the UEIP at any time by changing the settings via the Acer User Experience Improvement Program user
interface.
ForanyquestionsorcommentsregardingthisPrivacyNoticeorourwebsite,pleasecontactusat:
[email protected]. In order to allow us to provide you with faster service, please submit inquiries in
English if possible and advise us of the country you are contacting us from, along with a description of the
makeandmodelofyourproduct(ifapplicable).